BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.8/10Excellent124 Reviews
Cleanliness9.0/10 9.0
Service8.6/10 8.6
Comfort8.8/10 8.8
Condition9.0/10 9.0
Neighborhood9.6/10 9.6
Amenities8.6/10 8.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Casa Das Arcadas
When you stay at Casa das Arcadas in Ponta Delgada, you'll be near the beach, within a 15-minute walk of University of the Azores and Ponta Delgada Harbour. This hotel is 0. 2 mi (0. 3 km) from Mercado da Graça and 0. 2 mi (0.
3 km) from Teatro Micaelense. The front desk is staffed during limited hours. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee. Make yourself at home in one of the 11 air-conditioned rooms featuring LCD televisions.
Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include complimentary bottled water and blackout drapes/curtains, and housekeeping is provided on request.
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When you stay at Casa das Arcadas in Ponta Delgada, you'll be near the beach, within a 15-minute walk of Ponta Delgada Harbour and Igreja Matriz de São Sebastião. This hotel is 0.3 mi (0.5 km) from Teatro Micaelense and 0.3 mi (0.5 km) from Ponta Delgada Marina.
Make yourself at home in one of the 11 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
The front desk is staffed during limited hours.
Popular amenities
Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open daily from 10:00 AM - 2:00 AM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Property Registration Number 1771/RRAL
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Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Portuguese
English
Spanish
Nearby attractions
Igreja Matriz de São Sebastião
0.2 km / 0.1 mi
Mercado da Graça
0.3 km / 0.2 mi
Ponta Delgada City Gates
0.3 km / 0.2 mi
Ponta Delgada Marina
0.3 km / 0.2 mi
Teatro Micaelense
0.3 km / 0.2 mi
Ponta Delgada City Hall
0.3 km / 0.2 mi
Bell Tower
0.3 km / 0.2 mi
Sinagoga Sahar Hassamain
0.4 km / 0.2 mi
Portas do Mar
0.4 km / 0.3 mi
Carlos Machado Museum
0.4 km / 0.3 mi
University of the Azores
0.6 km / 0.4 mi
College Jesuit Church
0.7 km / 0.4 mi
Santuário do Senhor Santo Cristo dos Milagres
0.7 km / 0.5 mi
Nossa Senhora da Esperanca Convent
0.8 km / 0.5 mi
Military Museum of the Azores
1 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 11
- hotel
- Check-in hour
- Check-out hour
- Wi-fi
- Luggage room
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Casa Das Arcadas
50
reviews shown
Nancy
This place was perfect for us. It was spacious on the second floor with fuse a cute little street surprisingly very quiet. The entire complex was two floors in total and we were one room of three on the second. The breakfast that came with our rental was so cute and perfect for us. It came with yogurt, croissant, bread, cold, cut, cheese, jam, options for coffee or chocolate milk or tea. The only thing that was missing was something with protein, which was fine because we bought eggs locally and boiled them in the shared kitchen. There is a pretty large sitting area for people to sit and have meals together communal style. It was pretty much quiet when we were there and occasionally saw three people.
We did not have an ocean view – but we weren’t expecting it either. Location was central and walkable to many places, including some great restaurants and the local market and a couple of parking lots within minutes of the Casa.
We did not have an ocean view – but we weren’t expecting it either. Location was central and walkable to many places, including some great restaurants and the local market and a couple of parking lots within minutes of the Casa.
Julie
Easy. Close to everything. Lovely cleaning staff.
Anna
Breakfast was served in a cute picnic basket. Location was perfect for site seeing.
Rodrigo
Comfortable room, very convenient location. However, even though I pointed out at check in that the bedroom curtain was not working, the person on the other side of a WhatsApp number, albeit quick to respond, was not able to have it repaired for the 3 nights I stayed there. Lesson learnt: no matter how good the property or the room may look, it’s not worth it to pay hotel rates when hotel services are not available. A similar issue would have been dealt with more easily had it happened in a hotel with personnel present at the premises.
Xiaoying
Good price for this location, room clean with basic kitchens utensils.
No parking place, car unable to drive into the street, fortunately a few minute walk there are some parking lots available for free.
Check-in is a problem, no onsite staff, said given front door passcode through WhatsApp, but i don't use WhatsApp at all. No where to contact, until i find their ad phone number for ocean travel. The guests after me had the same problem. If they can solve the check in problem will be much better feeling for guests. If they can tell the guests the parking spots normally available, some times just need wait a few minutes.
No parking place, car unable to drive into the street, fortunately a few minute walk there are some parking lots available for free.
Check-in is a problem, no onsite staff, said given front door passcode through WhatsApp, but i don't use WhatsApp at all. No where to contact, until i find their ad phone number for ocean travel. The guests after me had the same problem. If they can solve the check in problem will be much better feeling for guests. If they can tell the guests the parking spots normally available, some times just need wait a few minutes.
Messias B.
Friendly obience.
Alan
Great spot - right downtown
Great location and comfortable a ccomodations.
Luisa
The property was super clean, neat and uncluttered. The breakfast was really delicious. It was also easy to find.
David
Ponta Delgada 5 night stay
This is a great apartment. It is small but very clean. It has a shared kitchen on the 2nd floor right above the Subway restaurant. It is close to the Marina and the busy downtown. Many tours available nearby. Great 5 days here.
Paula
Very clean and great location. The bad thing was the stairs. If you have allot of luggage it can be difficult.
Hans
Fantastic location,location,location on walking street with all kinds of shops, stores, coffee shops, restaurants and bars, walk to almost everything we walked an average of 8000 steps per day (74 and 77 years old). The only negative was the bathroom with slippery shower floor and sometimes bad smell.
We stayed for 10 nights and will definitely go back.
Thank you so much.
Rita and Hans
We stayed for 10 nights and will definitely go back.
Thank you so much.
Rita and Hans
Patricia
We arrived very early in the morning and were granted access to the lounge area so that we could store our luggage until check in time. Additionally, since the prior guests left early, we were allowed to check in earlier than expected. This was wonderful for our tired bodies!
I had read prior reviews concerning termites, but, thankfully there were no insects of any kind in the facility during our 3day stay.
The location is very convenient to the old town of Ponta Delgada. If you need a taxi, there is a taxi stand half a block away.
The bed was comfortable. The linens were clean but worn. There is an AC unit for temperature control. The room was spartan in keeping with the low nightly tariff, but the lounge area has kitchen facilities, dishes, cookware, communal refrigerator, a water dispenser and ample seating
There is a bar across the street that is noisy on weekends.
We were thankful to have found this place on short notice as our previous host canceled three days before our arrival. Communication with this facility host was excellent. The staff were very accommodating.
I had read prior reviews concerning termites, but, thankfully there were no insects of any kind in the facility during our 3day stay.
The location is very convenient to the old town of Ponta Delgada. If you need a taxi, there is a taxi stand half a block away.
The bed was comfortable. The linens were clean but worn. There is an AC unit for temperature control. The room was spartan in keeping with the low nightly tariff, but the lounge area has kitchen facilities, dishes, cookware, communal refrigerator, a water dispenser and ample seating
There is a bar across the street that is noisy on weekends.
We were thankful to have found this place on short notice as our previous host canceled three days before our arrival. Communication with this facility host was excellent. The staff were very accommodating.
Joerg
Very nice experience overall. A trip to the Azores is worth it anyway and staying at the casa das arcadas is a very good choice. I would go there anytime again.
Marcia
I couldn’t check in I didn’t receive the code to key myself in. Until an hour after booking. I had to book at 9 points across the street
Verified traveler
The room was amazing, very comfortable and spacious. Location was fantastic. The challenge was there was some noise during the night from some party people.
Fawzia
Great location, service and facility.
Sardar
The water was cold during my stay and I couldn’t shower
Karin
Wonderful service! I arrived quite early and they let me store my luggage and let me know when my room was ready. I needed a nap and a shower after traveling so long! Much appreciated
Very easy check in and out as all done over phone
Nice location just off beaten track so not loud and walkable to all of town.
Cool little place with great details like arches and old beams. No view but that wasn't needed. Windows open for fresh air and sound of rain. Nice sized room but small shower and bathroom for Americans. Get used to it. Comfortable bed
Microwave and fridge and fileted water available and electric kettle in room.
Very easy check in and out as all done over phone
Nice location just off beaten track so not loud and walkable to all of town.
Cool little place with great details like arches and old beams. No view but that wasn't needed. Windows open for fresh air and sound of rain. Nice sized room but small shower and bathroom for Americans. Get used to it. Comfortable bed
Microwave and fridge and fileted water available and electric kettle in room.
Amy
Great spot
Marc
Nice place to stay in the heart of the city.
Matthew
Great location. It was clean and quiet. I liked the access to the kitchen and dining area.
Kevin
Great room quiet, clean and on a mosaic stone lane way with small shops and restaurants, very quaint.
merle
We arrived at the property after flying from Las Vegas to Boston and from Boston to St Michael Azores. It was about 9:00 pm when we arrivedat the property. They contacted us with a list of instructions and a code to open the door. As we entered, there was a very big staircase and nothing else. We are senior citizens with very heavy luggage. We, somehow managed to carry the luggage up the stairs. There was no one upstairs to tell us our room number or give us a key. The instructions said to call when we arrive. There was no wifi, and no phones that we could see, so calling was impossible.
We had no choice but to leave. Most of the hotels were booked. We drove around till 1:00 am an we finally found a hotel that had a vacancy. This was the worst trip ever.
We had no choice but to leave. Most of the hotels were booked. We drove around till 1:00 am an we finally found a hotel that had a vacancy. This was the worst trip ever.
Mussamo
Good
Veronika
Such a great place to stay
The hotel is right in the city center, just one street from the sea, yet quite. The room was very spacious and comfy, the service perfect and we just loved the picnic basket breakfasts.
Jakub
Great location, lots of restaurants around. Quick taxi from the airport. Will book here again when visiting. Prompt responses from the staff.
Patricia
I might have missed it but note there are stairs and no elevators so if you have large luggage, you will need to carry that up yourself potentially up to 1 - 2 floors depending on where your room is. The stairs are sturdy and wide, but may not be for everyone.
There is a nice kitchen area shared by everyone, a nice place to sit and have tea or coffee or even cook your dinner. The breakfast basket is left outside your room door and contains everything from dishes, cutlery, yogurt, fruit, cheese/ham/bread/butter, coffee/tea - the whole works! The staff is helpful and responsive on WhatsApp.
The only thing I would suggest for them to improve on is the bathroom amenities. There is a pump bottle of hand soap for the sink but they provide a similar thing for the body wash/shampoo in a plastic hanger/holder. For easier use and convenience they should just have these pumps attached to the wall. For the sink had soap, this might free up a bit of space to put a few personal toiletries. The plastic holder is essentially useless as you can't pump the wash easily while inside the holder. I think the housekeeping staff just need to follow a check list of what they need to check for. My friend's room didn't have body wash and they never came with a pump for that up to the time we checked out. Instead the office staff poured it in a cup for her.
There is a nice kitchen area shared by everyone, a nice place to sit and have tea or coffee or even cook your dinner. The breakfast basket is left outside your room door and contains everything from dishes, cutlery, yogurt, fruit, cheese/ham/bread/butter, coffee/tea - the whole works! The staff is helpful and responsive on WhatsApp.
The only thing I would suggest for them to improve on is the bathroom amenities. There is a pump bottle of hand soap for the sink but they provide a similar thing for the body wash/shampoo in a plastic hanger/holder. For easier use and convenience they should just have these pumps attached to the wall. For the sink had soap, this might free up a bit of space to put a few personal toiletries. The plastic holder is essentially useless as you can't pump the wash easily while inside the holder. I think the housekeeping staff just need to follow a check list of what they need to check for. My friend's room didn't have body wash and they never came with a pump for that up to the time we checked out. Instead the office staff poured it in a cup for her.
Cheryl
Location excellent. Room beautifully appointed. Bed very comfortable. Staffing???? I could have been on the back side of the moon.
helena
It was only one brief stay and on the way back it was full on the date requested which was a shame. Next time we will stay again with you as it's a beautiful place many thanks
Verified traveler
Disappointing
It is sold as an hotel room but it is not. It is a refurbished traditional house with various rooms. This makes it no soundproof and very noisy stay both beacuse of other guests (I was woken up multiple nights at 2 am by new guests arriving as rooms are no sound isolated and guests think treat it as their own house as it is hoe it looks like) than by the street noise. Do not add breakfast to the booking as this will consist in a basket with food left in front of your door in the morning, the cost of breakfast is 10 euros per night and the content of the basket is really disappointing: yogurt, bread, butter, jam and a juice. In the same street there is Bagga in which you can pick your fresh breakfast starting from only 2 euros (yes everywhere food is very cheap in ponta delgada). My room smelled of mould (guess is what you get with a traditional house) and internet wasn't working on all my devices, which made my stay not so comfortable. This is really something the property should solve. The view from the window was on another wall, so not very nice to spend time in the room. The price of the accommodation is quite affordable and very central in the town but definitely I wouldn't pick this again to have a comfortable stay.
Ana
Casa das Arcadas is very well located. There's no parking lot available in the building but there's the city center park so it wasn't a problem. The room was lovely, a very big compared with other places I've stayed in. Other thing that attached me was the aesthetics of the place. There's also a shared space were you can cook and eat - very convenient. There was no one to receive us when we arrived but the process was really easy - you receive a code for the main door and your room keys will be on your room door. I'll definitely recommend this place.
Jose Pedro
Nice small B&B in downtown Ponta Delgada. Room was spacious and comfortable. The location couldn’t be better.
Lisana
Loved it!
Love the restored architecture of this property. Everything was clean and the shared spaces were as well. Definitely recommend this place to anyone. Couples and families.
HCA
Central, modern, and clean
Very nice, air conditioned rooms right close to everything. Compared to other places we stayed this really felt more like a hotel and less like a hostel. Modern decorations in a fully renovated building, but you can still see the impressive architecture with volcanic rock arches and wooden roof beams. Especially at the price we got it this was by far the best lodging experience we had in the Azores. The breakfast that gets served at the door is so good you can even make a lunch sandwich as well. Very very good value for money.
Verified traveler
Hostal in heart of city centre. Modern and clean room. Very friendly staff. Hope back again
Verified traveler
Unique rooms. Very modern. Very friendly and helpful staff!
Verified traveler
The staff was very welcoming and accomodating. I had just arrived early morning from an overnight flight, and I had an all day tour scheduled before the formal check-in time. They allowed me to leave my luggage in their staff room so as to not have to carry it with me all day, which I very much appreciated. The room and bathroom was very clean and more than adequate for one or two people. Overall, I was very satisfied with my stay here, and would absolutely stay here again in the future. I recommend!
Verified traveler
This was a wonderful place to stay. It was beautifully decorated and was very clean. The beds were comfortable , great shower pressure and quiet. We had no disturbances in or outside the building.
The staff were very helpful. We were able to check in early which really made our day better. We have stayed at casa conforto, casa arcades and will be staying at casa Mercedes next week when we return from Pico island. All the buildings seem to be under the same company and the buildings are clean and cares for. I would definitely stay here again.
The staff were very helpful. We were able to check in early which really made our day better. We have stayed at casa conforto, casa arcades and will be staying at casa Mercedes next week when we return from Pico island. All the buildings seem to be under the same company and the buildings are clean and cares for. I would definitely stay here again.
Verified traveler
Sim gostei muito,bem situada,limpo,novo,staff muito simpático
A.
Great location in the old city center. Welcoming staff who waited for us very late because of our plane. Well renovated and designed rooms in a typical beautiful historical building. You can enjoy a shared kitchen and living room.
Please note that this is not a hotel in the sense that there is no 24h reception desk but the staff is available any time on request by phone/whatsapp.
Please note that this is not a hotel in the sense that there is no 24h reception desk but the staff is available any time on request by phone/whatsapp.
Verified traveler
We had an excelent stay. The rooms are very spacious very clean and nicely decorated. The location is excellent and the managers are excellent and attentive.
Johnny
Beautiful stylish room in the center of town!
Beautiful updated building and updated room. Right in the center of town for you to explore and enjoy the beautiy of the city of Ponta Delgada. Kitchen available for you to use and rooms are comfortable and very stylish which was really unexpected! Only downside is there is no parking available if you rent a car but there is a parking garage nearby and has street parking if you can figure that out!
Marc
Muy ruidoso, tanto la calle como el hotel, los suelos hacen mucho ruido
Helder
Sem nada a assinalar.
Lea
Alles in Ordnung
Claudio
Tutto ok, devono sistemare il problema dell'acqua calda e poi è perfetta
Erik
Der var ikke varm vand til bad hver dag. Var meget svingende. Og morgen mad ens i 10 dage. Der findes grovere brød og det kunne være dejligt, med lidt varitation ellers et helt okay sted at bo
Verified traveler
Unsatisfying Quality/Price ratio
Not what we expected for the price we paid:
To start with the positive things, the floors and rooms look nice because they are modernly furnished and it’s a cool old building. Checkin and contact with the staff also worked smoothly.
Unfortunately we did not really feel comfortable due to overall cleanliness (our breakfast dishes were improperly cleaned two days in a row with food remains on it, the toilet brush was completely dirty and the towels and bed sheets had stains). We also had a problem with the shower not getting hot the first two days, to which the staff reacted promptly after we mentioned it.
Our room also had a quite unpleasant moldy smell and some wet/moldy parts in the walls, which I understand is difficult to control in a humid climate and old building, but still does not contribute to general comfort.
The breakfast basket is a nice idea, but lacks variation after a few days and can’t be compared with an actual hotel breakfast.
Overall we felt the price is not justified for the place, which feels like an okay hostel.
To start with the positive things, the floors and rooms look nice because they are modernly furnished and it’s a cool old building. Checkin and contact with the staff also worked smoothly.
Unfortunately we did not really feel comfortable due to overall cleanliness (our breakfast dishes were improperly cleaned two days in a row with food remains on it, the toilet brush was completely dirty and the towels and bed sheets had stains). We also had a problem with the shower not getting hot the first two days, to which the staff reacted promptly after we mentioned it.
Our room also had a quite unpleasant moldy smell and some wet/moldy parts in the walls, which I understand is difficult to control in a humid climate and old building, but still does not contribute to general comfort.
The breakfast basket is a nice idea, but lacks variation after a few days and can’t be compared with an actual hotel breakfast.
Overall we felt the price is not justified for the place, which feels like an okay hostel.
Verified traveler
Unsatisfying Quality/Price ratio
Not what we expected when we booked a hotel for 150€ per night:
To start with the positive things, the floors and rooms look nice because they are modernly furnished and it’s a cool old building. Checkin and contact with the staff also worked smoothly.
Unfortunately we did not really feel comfortable due to overall cleanliness (our breakfast dishes were improperly cleaned two days in a row with food remains on it, the toilet brush was completely dirty and the towels and bed sheets had stains). We also had a problem with the shower not getting hot the first two days, to which the staff reacted promptly after we mentioned it.
Our room also had a quite unpleasant moldy smell and some wet/moldy parts in the walls, which I understand is difficult to control in a humid climate and old building, but still does not contribute to general comfort.
The breakfast basket is a nice idea, but lacks variation after a few days and can’t be compared with an actual hotel breakfast.
Overall we felt the price is not justified for the place, which feels like an okay hostel.
To start with the positive things, the floors and rooms look nice because they are modernly furnished and it’s a cool old building. Checkin and contact with the staff also worked smoothly.
Unfortunately we did not really feel comfortable due to overall cleanliness (our breakfast dishes were improperly cleaned two days in a row with food remains on it, the toilet brush was completely dirty and the towels and bed sheets had stains). We also had a problem with the shower not getting hot the first two days, to which the staff reacted promptly after we mentioned it.
Our room also had a quite unpleasant moldy smell and some wet/moldy parts in the walls, which I understand is difficult to control in a humid climate and old building, but still does not contribute to general comfort.
The breakfast basket is a nice idea, but lacks variation after a few days and can’t be compared with an actual hotel breakfast.
Overall we felt the price is not justified for the place, which feels like an okay hostel.
laura
El agua caliente no funcionaba estaba el grifo mal
Location & surroundings
Casa Das Arcadas
Rua Dos Mercadores Na 77, Ponta Delgada, Portugal
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Casa Das Arcadas
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