Name: Hotel Casa Hintze Ribeiro
Address: Rua Hintze Ribeiro, 62, Ponta Delgada, 9500-049, PT

10/10

Exceptional

15 Jul 2026

Chelsea

Such an incredible experience from start to finish! Loved the whole vibe and the amenities were perfect. Perfect walking distance to restaurants and shops. All of the staff were super friendly and helpful. We also loved that there was underground parking. We will definitely be back!

Partner

10/10

Exceptional

03 Jul 2026

Donald

The room was always very clean. The staff was extremely helpful and very friendly. They were always willing to answer questions. They always greeted us each day. Breakfast was good. Lots of bread options. There were always scrambled eggs. Coffee, tea, hot chocolate were available from the bar. The pool is small, and we didn’t use it but it was nice. The room temperature was a plus. The AC worked very well in the hot summer. The only negative I noticed were the walls were slightly dinged up, but that did not affect us.

Family_with_children

8/10

Excellent

30 May 2026

Ann Marie

O

Partner

8/10

Excellent

29 May 2026

Nicola

Good location.

Friends

10/10

Exceptional

11 May 2026

Wilson

N

Partner

10/10

Exceptional

28 Apr 2026

Melissa

great location

Friends

10/10

Exceptional

29 Mar 2026

Victoria

Breakfast was amazing! Very healthy!

Friends

10/10

Exceptional

19 Mar 2026

Lisa

The staff were constantly welcoming, informative, and always ready to enhance our experience. Our room was spacious and clean with ample closet space. Our room was also very quiet which lead to an excellent night's sleep even while in walking distance to everything the city offered. I would stay here again!

Friends

8/10

Excellent

12 Mar 2026

roger

Good breakfast, spacious rooms, great location. Finding th3 hotel and parking your car are difficult.

Partner

10/10

Exceptional

05 Mar 2026

Nancy

Parking garage under the hotel provided provided an important convenience in the city center.

Partner

2/10

Poor

21 Feb 2026

RALPH

We did not stay at the hotel due to the difficulty the hotel and. to the garage entrance. Two employees assisted me and back passenger door was dented we were told they had to check with you. We received no funds and had additional expense of E382.40. to stay at another hotel. We did not enter the room at the the hotel, We received a letter that they would not refund us anything Using my time I am informing Travel Advisor of this experience and the fact that access to not only to the garage but to the hotel is almost impossible. We were fortunate that someone was kind enough to allow us to go through their private property.

Partner

8/10

Excellent

19 Feb 2026

SHANE

Great location - 1 block from the old city gates and 1 blocks to the harbour/boardwalk. Rooms are nice: very comfortable beds, nice hot showers and all the amenities that you would expect. Coffee in your room, fridge, etc. Only negatives are: Need more places to han/store clothes, the hottub could be drained and fixed (only got to 35.5c, so more like a tepid bath). The bar outside is noisy and stays open until 2:00am. Service: The staff are fantastic, including Pedro/Mariana on the front desk. The free underground parking was a definite plus!

Partner

10/10

Exceptional

11 Nov 2025

John

Pool was cool.

Leisure Friends

10/10

Exceptional

24 Sep 2025

Debra Lime

Wonderful staff!! Great location and convenient parking garage next door!

Leisure Friends

8/10

Excellent

18 Sep 2025

Cara

Staff were welcoming and helpful. Room was clean; bathroom smelled a little musty, but it's an old building. Breakfast was pretty basic. We were \"upgraded\", although we had purposely booked a room with a terrace? Apparently the room we booked would have just been a twin bed, although it did not read that way on Expedia.
Area was very walkable with lots of dining and shopping options.
The POOL...unusable as it was taken over by pigeons. Pigeons in the pool, around the pools...which means bird poop everywhere.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Thomas

Perfect location, very helpful staff, clean rooms

Leisure Partner

10/10

Exceptional

29 Aug 2025

shawn

Exceptional room.....private, spacious, clean and the Balcony was just perfect to capture the views.

Leisure Partner

10/10

Exceptional

13 Aug 2025

Eiichi

Convenient location for sightseeing tours.

10/10

Exceptional

10 Aug 2025

Fernando

Happy holidays

Good location the staff was amazing Sofia was great she help us with information.
They provide park for my rental(smal car only ahahahah)
All good
If go back to ponta delgada gonna be my stay

Partner

6/10

Pleasant

30 Jul 2025

David

difficult parking, call them for directions and dont follow google maps

10/10

Exceptional

30 Jun 2025

Maureen

Breakfast and parking were convenient. The wine and the poetry on the carpet were lovely.

Leisure Partner

2/10

Poor

14 Jun 2025

Verified traveler

I didn’t sleep for more than an hour as you could hear bar noise until 4am every night. I asked to change rooms but they were apparently full. They said they’d move me up a floor but still at front of hotel so didn’t see the point. I did request a quieter room when booking. Car park was full when we arrived and when we did get a spot, it was almost impossible to park. Awful. I was exhausted as I didn’t sleep a wink. Actual hotel and staff were nice though. Made me cut my holiday short and book a flight home as I was exhausted.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Oleksandr

Very nice place at the historical center of the city

Partner

10/10

Exceptional

30 May 2025

John

We REALLY enjoyed staying at the Casa! Sophia directed us to a different room on nights 2 and 3 and we couldn't have been happier with her recommendation.
She and the rest of the staff are delightful. Breakfast was lovely and gave us a super start to our days.

Friends_and_family Family

8/10

Excellent

18 May 2025

Margaret

Good location very central location

Leisure Friends

10/10

Exceptional

06 May 2025

Ian

It was great for our purposes.

Leisure Partner

10/10

Exceptional

08 Apr 2025

Chad

Awesome

Leisure Family_with_children

8/10

Excellent

07 Apr 2025

Martha

This hotel was great except for the breakfast which was lacking.

Leisure Friends

10/10

Exceptional

22 Mar 2025

Benjamin

Excellent for a longer stay in PDL

We stayed in the 4th floor suite which had not one but two terraces. The room was huge, comfortable and had everything we needed. The kitchenette with induction hob and microwave is useful for preparing meals in the room although we think the fridge didn’t work unless you have the key card in the room for electricity. Nicely decorated as is although some more colour/wall decorations would make the place feel a bit more lively. The reception staff are friendly and helpful, especially when we asked them to book the excellent spa with jacuzzi. Breakfast was nothing out of the ordinary but fine. Location is very convenient right in the centre of PDL with many bars and restaurants around.

Friends_and_family Friends

8/10

Excellent

26 Feb 2025

Hassan

Good place for family with friendly and helpful staff

Leisure

10/10

Exceptional

17 Jan 2025

Kenneth

Great hotel right in the centre of the town. Sophia was a great help at the desk too with getting us reservations and calling us cabs. The hot tub and sauna was by reservation which was nice so you get it all to yourself. And theres a nice cafe and bar across the way from the hotel so you can get a close final drink for the night.

Leisure Partner

10/10

Exceptional

07 Dec 2024

Donald

Walking distance to many great restaurants. Great free underground parking. Great central location to explore the island. Staff are fantastic and the breakfast was very nice.

Leisure Family

10/10

Exceptional

11 Nov 2024

Michelle

We felt very welcomed upon arrival. We were given a beautiful room that was clean and everything in the kitchenette was working.The room has it's own control for air conditioning etc. in comparison to other hotels that are controlled on a main system that changes over to heat seasonally and if it's still hot, too bad. Every morning my hot drink was left on our breakfast table while I was up getting my food. This started after the first day. Every reception member was kind and helpful. At any moment we needed assistance, they were always there for us. The location is great. It is only a couple of blocks from the ocean, a block to the \"main drag\" with churches, shopping and restaurants. We appreciated the parking garage. We arrived Saturday but couldn't get a card for the garage until Sunday after other guests checked out so we were a bit stressed that first night as to where to park. We found a free spot on the street about 10 minute walk away. The garage is difficult to navigate but with patience you have a free secure spot right at your hotel. We rented a car for 8 of 9 days in Ponta Delgada but could have had a car for only half the trip as the area is very walkable. You do need a car for the sights but tours offered by the hotels are fine too. The spa room is amazing, having a private hour was ideal. Our only complaint would be the breakfast. Only 2 hot dishes, always scrambled eggs and something else, mostly sausages which we don't eat and the rest was the same daily.

Leisure Partner

10/10

Exceptional

01 Nov 2024

William

Brry nice with an excellent location.

10/10

Exceptional

20 Oct 2024

Werner

Very nice acores is beautiful

Leisure Partner

8/10

Excellent

18 Sep 2024

Ann

Excellent location, but limited breakfast

Leisure

10/10

Exceptional

01 Sep 2024

Ash

Very hospitable and welcoming attitude. Good space in the room, very clean and free parking. Walkable to all the main areas for shopping and dining.

Leisure Family

10/10

Exceptional

01 Sep 2024

Linda

Good size room. Good location.

Leisure Partner

10/10

Exceptional

18 Jul 2024

Karen

What a gem! Beautiful and very clean hotel. So convenient and comfortable. The staff is exceptional!!! We loved the decor as well. This hotel exceeded all of our expectations! It's fantastic!

Friends_and_family Friends

10/10

Exceptional

02 Jun 2024

Donald

Very central location and the staff are great.

Leisure Partner

8/10

Excellent

27 May 2024

Cristina

Cozy suite with kitchen and spacious dining/living room but breakfast was so so and toilets a bit dark but clean.

Leisure Self

10/10

Exceptional

23 May 2024

Ariston

The stay experience overall is good. Perhaps better breakfast options

Leisure Family

10/10

Exceptional

05 May 2024

Arthur

Hotel is ideally located and is great value for the cost. There are lots of dining options in the area and plenty of sightseeing. The staff is super friendly and only too willing to accommodate your needs. Rooms are quite comfortable, modern and clean. Would not hesitate to stay here again.

Leisure Partner

8/10

Excellent

10 Apr 2024

Jennifer

The property was downtown ponta Delgada and was within walking distance to restaurants, stores, etc.
there is a “fitness center” but the work out equipment is antique, there are no wipes or towels or water.
The parking is in a garage but is very difficult to get into and out of as it is located on a pedestrian street and is extremely narrow to enter and exit.

Leisure Partner

10/10

Exceptional

08 Apr 2024

Sally

Great staff
Great location

Leisure Partner

10/10

Exceptional

26 Mar 2024

Andrea

Parking and breakfast included. Location is excellent.
At breakfast could be more variety and local fresh ingredients, not the same day after day.

Leisure Partner

10/10

Exceptional

21 Mar 2024

James M

All around great

Perfect local for Ponta..comfortable with decent gym and okay buffet

Partner

10/10

Exceptional

24 Feb 2024

Tamara

We had a terrace room that was spacious and inviting. The kitchenette allowed us flexibility in dining and keeping snacks( read cheeses) cool. Staff was super friendly and although steep and tight the parking garage was a huge bonus.

Leisure Friends

6/10

Pleasant

19 Feb 2024

Rose Mary De

Great central location, accessible to shopping, restaurants, and sights. Downside is the local bars will keep you up until 2am.

Leisure Self

10/10

Exceptional

19 Nov 2023

Harry

Hotel is well located in the center of Ponta Delgada couple of minutes from city gates. Property is well maintained, has garage (but challenging to get in and out and suitable for small cars). Rooms are good size, some kitchen amenities provided (water, tea, coffee, microwave, bottle opener, glasses, etc). Staff is very helpful. Breakfast is included

Leisure Partner

10/10

Exceptional

29 Aug 2023

BRAD

Ribeiro Hotel is wonderful

It was a great stay. I was thrilled to have parking. The parking is hard for some drivers. I prob wouldn't stay back in PDL but this hotel was great cause the street is on is lively but the windows stop all noise. Fun spot!

Self

10/10

Exceptional

21 Jun 2023

Anita

Hotel was very nice and clean. Beds were very comfortable and we enjoyed all facilities including gym and lounge area. Staff was very helpful and friendly. We enjoyed our stay very much.

Friends_and_family Friends

10/10

Exceptional

06 Jun 2023

Fusun

If i ever go again to Azores, i’d again stay in this hotel Casa Hintze. The staff was excellent.

Leisure Family

8/10

Excellent

19 May 2023

Victor

Nice and quiet

Leisure Family

10/10

Exceptional

13 Apr 2023

Jennifer

Front desk and other staff very helpful. Great central location with a kitchen.

Leisure Family_with_children

10/10

Exceptional

02 Apr 2023

Loreen Marie

Beautiful small hotel. Both the Sofia's at the reception desk were so helpful and friendly. Ideal area to walk to everything. The \"spa' was great. There was a jacuzzi, steam room and sauna which you booked for free so that it was private. Breakfast was included as well. Definitely would stay again and recommend.

Leisure Friends

10/10

Exceptional

23 Mar 2023

Tom

Very nice comfortable hotel with a nice private terrace. Driving in Ponte Delgada is challenging and getting in and out of the parking garage here is very difficult even with a very small vehicle. Also the street is blocked half way down, and Google Maps will try and take you up the street the wrong way as it thinks it's one way. You must enter and exit the street from the north for Hintze's parking garage.

10/10

Exceptional

10 Feb 2023

Linda

Wonderful stay

Wonderful people working at the Hotel

Business

10/10

Exceptional

18 Jan 2023

Vicki

Hintze prints

We were greeted by friendly staff. Quick check in and helpful recommendations. Nice breakfast. My friend requested an extra blanket which arrived quickly. The hotel and room had modern and fun decorations. I really liked the personalized wallpaper. We really enjoyed our stay.

Friends_and_family Friends

10/10

Exceptional

28 Dec 2022

Paloma

Such a wonderful stay. The staff was incredibly friendly and accommodating. Our room was clean, cute and had everything we needed. Loved the cafe/ lobby bar. Thank you for such a great experience!!

Leisure Family

10/10

Exceptional

23 Dec 2022

john

Close to everything in the city centre. The pool was closed - but that was to be expected in December!

Leisure Family

10/10

Exceptional

09 Oct 2022

Eric

Excellent hotel with amazing staff

This is a great hotel in a great location. Our room was spacious with comfortable beds and a great shower and bathroom. We did not end up using the pool because our days were action packed and we swam in the ocean and hot springs instead. But it looked great and had a nice sitting area. The continental breakfast was a great way to start the day. Every staff member we encountered were very friendly and accommodating. 10/10 would recommend this hotel to anyone staying in Ponta Delgada. We hope to be back one day soon and will look to stay here.

Partner

10/10

Exceptional

12 Sep 2022

Emma

Comfortable and well-located

Beautiful large room with bathroom suite. Very comfortable bed and in-room amenities of fridge and microwave. Appreciated the free on-site parking garage (though missed the road a few times, as it doesn't like it should be possible to drive down!). Unfortunately didn't get time to visit the pool, spa or gym, but the room was wonderful. Breakfast was lacking in vegan options. Perfect location in the middle of town. Very quiet as soon as I closed the window.

Self

10/10

Exceptional

06 Sep 2022

Jennifer

Highly recommend for great location to city center and helpfulness of staff. Room was very clean.

Leisure Family

10/10

Exceptional

24 Aug 2022

Eyad

Excellent location very close to the city center and the boardwalk

Leisure Partner

10/10

Exceptional

16 Aug 2022

Denise

Second stay at this wonderful hotel. AMAZING location.

Leisure Self

10/10

Exceptional

08 Aug 2022

Susan

This is a lovely urban hotel in a great location with an included parking garage right beside the hotel. You can walk all over the city from here. Great restaurants very close and lots of outside cafes. The whole city is safe and accessible by foot.
The hotel is very clean, the beds are comfortable, the rooms are good sized and well air conditioned (it was warm our time in August) and the staff is friendly and accommodating.
About the only negative thing I can say is that the included breakfast is not up to the standards of many European hotels---but at least as good as most American hotels, meaning that most of the food is prepackaged and not fresh. But, there is a good variety of fruit, yoghurt, cheese and breads/croissants. And, there is tea as well as coffee.
I would stay here again!

Leisure Friends

10/10

Exceptional

09 Jul 2022

Lara

Welcoming and helpful staff, great terrace views. I’d stay there again!

Leisure

10/10

Exceptional

09 Jul 2022

maria

I did like everything about it

Leisure Partner

10/10

Exceptional

30 Apr 2022

Susan

Azore

Nice hotel in a central location. The reception/check in was pleasant and the lovely lady assisted us with securing taxi and answering all our questions

Friends_and_family Friends

10/10

Exceptional

02 Jan 2022

Johnny Francais

We loved the uniqueness of the hotel. The breakfast nook area was reserved for us for the four days. We felt like special guests. Thank you. The vast arrangement of books and pottery display was wonderful. The service was very friendly as well. We will return.

Leisure Family

10/10

Exceptional

21 Nov 2021

Mary

Well designed property right in town.

10/10

Exceptional

26 Oct 2021

Brendt

Great stay

Service was excellent. Great staff very helpful

Self

10/10

Exceptional

25 Oct 2021

Juliet

Amazing

Amazing hotel! Will definitely be back. Very clean, customer service was amazing as well. I’m the perfect location! Absolutely amazing!

Friends_and_family Family

10/10

Exceptional

17 Oct 2021

Henriette

Perfect spot

Loved this hotel; great location, friendly staff, comfortable rooms and roof terrace. I highly recommend it

Friends_and_family Friends

8/10

Excellent

02 Aug 2021

Verified traveler

Good hotel that's located close to the main attractions in the city. Parking is good but hard to access and sort of tight. The free breakfast made us both feel kinda gross. Clean rooms and an amazing staff made up for this though.

Leisure Partner

10/10

Exceptional

18 Mar 2020

Verified traveler

My wife and I thoroughly enjoyed our stay at Hotel Casa Hintze Ribiero. The big pros were the friendly and helpful front desk, great location, unique lobby, and stylish outdoor courtyard/pool. The only con was that the bathroom wasn't completely closed off from the rest of the room.

Leisure Partner

8/10

Excellent

02 Mar 2020

nancy

staff were lovely--always present and willing to help with directions, dining suggestions. Loved the sauna and steam rooms! Centrally located.

Leisure Family_with_children

10/10

Exceptional

01 Mar 2020

Naomi

Great hotel for first visit to the Azores

Great property, extremely helpful staff. Room was comfortable and well maintained. Hotel is located in the center of town and the waterfront. Lots of great restaurants nearby.

Partner

10/10

Exceptional

27 Feb 2020

Matt

This is a great little boutique hotel will any and all amenities you could ask for.
The staff was friendly, rooms were clean and the main level is full of character. The bar/coffee shop serves great drinks and a wide selection of coffees and treats.
The terrace on the second floor, and the one attached to the room were great as well. Perfect for sitting outside and having Portugese wine.

The only criticism I had was the mattresses. They weren't the most comfortable.

Would definitely stay again.

Leisure Friends

8/10

Excellent

24 Nov 2019

Emilia

Hotel is centrally located in the old city. Near the 3 arches. Clean, great service, breakfast breads, local cheese, fresh fruit etc. bathroom modern shower stall ok tight area for sink. Overhaul enjoyed our stay.

Friends_and_family Friends

10/10

Exceptional

01 Nov 2019

Verified traveler

The decor was modern and it was a central location

Leisure Friends

4/10

Poor

29 Oct 2019

Anastasija

A very average bed. Sub-par cleaning. Parking - a nightmare experience.

Self

8/10

Excellent

14 Oct 2019

Verified traveler

The location can’t be better; the staff were great, we’ve benefited from an evening with local singer performing fado - very unexpected addition to a lovely stay in the hotel.
Unfortunately, the pool was not too clean with pigeons feathers - did not decide to use it. The hotel seem to have some plumbing issues - the water in the shower and in the sink takes a lot of time to drain. But everything is very clean; breakfast very fresh and tasty with local cheese and jams.

Leisure Partner

8/10

Excellent

13 Oct 2019

Verified traveler

Only thing we did not like was the pool area had quite a lot of bird poo around it and bird feathers in the pool, Im sure the hotel will resolve this.
Would not let that put us of going there again, the rest of the hotel facilities was very good, and the staff very friendly and helpful.

Leisure Partner

8/10

Excellent

10 Oct 2019

PAULV

Located very close to main square, restaurants, boutiques, cafes, shops and mini markets. Within walking distance to hop on and hop as well as mini train. Good public transportation nearby. A few minutes away from the Aerobus stop on the main street. Very friendly staff, very good breakfast. Bar/cafe on premises. Pool and wading pool, hot tub and gym. Large room and bedroom with good lighting levels. TV and safe, mini kitchen. Separate toilet, wash basin and shower. Parking next door. Drawback: located on a side street with little or no traffic, a lot of street noise from the restaurants and bars nearby till early in the morning. Even with the windows closed, this was a nuisance. Overall a very good experience. Recommended.

Leisure Partner

10/10

Exceptional

04 Oct 2019

Verified traveler

Clean, quite, quaint. Close to everything in central Ponta Delgada. Highly recommended!

Leisure Partner

10/10

Exceptional

22 Sep 2019

Pam

Great Getaway

Beautiful hotel perfectly located in the center of town. Breakfast came with the room and was delicious. The hotel had a restaurant and the food and drink were excellent.

Partner

10/10

Exceptional

18 Sep 2019

Simon

Fantastic and recommended stay

A lovely hotel with great staff in the heart of Ponta Delgada. Walking distance to everything. Very clean, awesome concierge service. Couldn't be happier.

Partner

10/10

Exceptional

14 Sep 2019

Verified traveler

It is hard to find unless you can read Portuguese. It is located on what appears to be a pedestrian street, but it is OK to drive on it to get to the hotel. We were fortunate that a parking space was available in the garage. Better directions and instructions should be provided at the time of reservation.

Staff was pleasant and helpful. Breakfast was very good. Location is excellent for walking the city, but with a car, it is easy to get to points of interest in the central and western portions of the island of Sao Miguel. The airport is only 10 to 15 minutes from the hotel if you know where you are going.

Room is more than comfortable.

Leisure Family

10/10

Exceptional

03 Sep 2019

SZ

Very unique hotel. Room was great and very clean!

Leisure Family

10/10

Exceptional

21 Aug 2019

Verified traveler

The property was located great for walking to waterfront, marina, dining, shopping etc Sophia and everyone at the front desk were wonderful, very helpful and courteous all the time. Breakfast and coffee were very nice, pool and jacuzzi were also nice. Room was very nice size and the setup worked well for me and my two children. I would stay here again.

Leisure Family

10/10

Exceptional

05 Aug 2019

Verified traveler

Wonderful staff Great location Would highly recommend!

Leisure Friends

8/10

Excellent

04 Aug 2019

Magida

Excellent boutique hotel. Great service.

Excellent small boutique hotel. Great service. Right in the historic centre, and with parking.

No negatives, but the car park does need Houdini to get into and out of it. And the lobby area / bar doesn’t have real food, just very simple snacks, which is a pity.

Partner

10/10

Exceptional

30 Jul 2019

Verified traveler

We rented two rooms for nights in July 2019. All of the staff were fantastic, they provided directions to hiking locations, made dinner reservations for us and were kind and friendly. The rooms were comfortable and clean. The water pressure in the showers was fantastic. The morning continental breakfasts were very fresh and provided a good variety of choices. The parking garage was extremely helpful on the narrow streets in Ponta Delgada.

10/10

Exceptional

22 Jul 2019

Verified traveler

Excellent hotel in the central Ponta Delgada. The staff was very helpful. Will definitely stay there again.

Partner

10/10

Exceptional

10 Jun 2019

Verified traveler

Staff is amazing. Everything we needed was giving to us. Loved the breakfast!

Leisure Partner