Name: Central Guest House
Address: R Tavares Resendes 94, Ponta Delgada, 9500-673, PT

2/10

Poor

05 Aug 2026

Lillian

When we arrived we had to wait outside for about an hour. Remind you it was dark around 10pm. they never sent us the code, and yes I had requested through email ahead of time. The shared bathroom was horrible. The shower was so small no water pressure. There was a day where the shower was clogged. They took forever to come unclog it. The third day I had requested for towels and toilet paper whoever I spoke with stated I had to figure it out myself. I travel to Azores every year and that's one place I will never stay again!!

10/10

Exceptional

27 Apr 2026

Steven

Everything was exactly as I expected from the description of the property. Luis the owner was very helpful with help with places to eat to helping me get a rental car.

Self

8/10

Excellent

16 Oct 2025

Carolyn

No staff at premises. Clean and modern room. Street parking.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Zelia

Very clean, and helpful 😍👍

Leisure Partner

6/10

Pleasant

03 Jul 2025

Verified traveler

Budget option

Central Guesthouse messaged me about a week to 10 days before our stay asking me when we would be checking in, and as it was a little late (9:30pm) they gave us instructions on how to let ourselves in. When we arrived later than anticipated we let ourselves in, no problem. But much to our surprise, the room was used - the throw pillows were on the floor, the sheets used, and towels strewn on the bathroom floor. I messaged the property and someone came promptly. Apparently the guests before us had checked out VERY late and the room had not been turned over. She asked for 15 minutes to clean the room. We parked our car (there’s a lot about a 5 minute walk away) and then waited downstairs. 15-20 minutes later our room was ready.
The room has windows for walls and is on a busy street so you can definitely hear EVERYTHING happening outside. We’re heavy sleepers so it didn’t bother us much. You can also hear the other doors on the floor opening and closing.
And we also had trouble with the shower not draining as others have mentioned. My partner is a rockstar and eventually got fed up and pulled out who knows what and then it drained better.

Partner

10/10

Exceptional

30 Apr 2025

Paul

Clean, blackout drapes, comfortable bed all the important things done right

8/10

Excellent

06 Oct 2024

Wayne

Seemed a bit expensive for what was offered (no breakfast/cafe da manha) but accomodation was extremely tight on Sao Miguel Island vs. Faial Island. A bit of traffic in the st. but I still slept well.

Self

10/10

Exceptional

27 Sep 2024

Bahram

Small and simple .but it’s ok

Business

4/10

Poor

02 Sep 2024

hector de jesus

No front desk,
bathroom was detached from the room even if it was a \"private bathroom\" we had to cross the hallway, there was no soap in the bathroom, the door of the shower was broken.
Pretty noisy place. Fridge was disgusting. Pretty difficult to find parking on street but is a walkable distance to bars and restaurants. I would call it more a overpriced hostel.

Leisure Partner

8/10

Excellent

16 Jun 2024

Breege

Great location. Nice to be able to use a well appointed kitchen. I wish when I booked it was more clear that I would need to contact the owner prior to my arrival so that he could let us in. My under was that we could check in anytime after 2:00. Also, we found the wifi to be slow.

Leisure Family

4/10

Poor

25 May 2024

Jenica

The man was quite rude when I received access to the property, as I had booked it at 11:30 at night and although it says 24hr reception, no one was there when I arrived and I was locked out.

He has to drive there to meet you which is not explained on the booking app, but it says to check in before midnight, which I had arrived to the property a few minutes after booking and waited a while.

Once I got in, I used the shared bathroom which was not at all clean, took a shower which didn’t drain the water and because it’s a standing shower, I had to make it quick as the gross water was about to overflow onto the washroom floor. The towel I used to dry myself was stained and then I had to use it to soak up all the nasty shower water that was pooled up in the bottom of the shower… so I definitely did not feel clean after that.

The nice thing is that it is fairly central and close enough to things that make it super walkable. You do receive a key to lock your bedroom door, which is a plus as well.

Leisure Self

10/10

Exceptional

16 May 2024

rodrigo

Ok

8/10

Excellent

07 Feb 2024

Zacary

Location was great, center of Ponta Delgada
Very easy access to and within walking distance of most places

Didn't like that the Manager was a bit late to meet us for check in

Leisure Partner

2/10

Poor

04 Jan 2024

Dana

HORRIBLE! There was No answer when we arrived to the property. Rang the doorbell and called multiple times. We have never been to Azores before and this made our stay extremely stressful. We ended up getting delayed from our flight and the airport. We arrived at night in a town we didn’t know and no one to help us except people on the street recommending different places to stay. I would never recommend this place to anyone! There’s beautiful hotels all around that I would stay at if we were to ever go back to Azores. This hotel has horrible customer service and I’m extremely disappointed by the lack of hospitality.

8/10

Excellent

11 Aug 2023

Antonio Manuel

Close the city

Business_and_leisure

10/10

Exceptional

25 May 2023

Kara

So lovely! Once the manager let us in, everything was smooth and we had a wonderful large room with windows from floor to ceiling across 3 walls! Wonderful stay, would stay again.

Leisure Friends

4/10

Poor

22 Aug 2022

Christina

No service unless you have a phone to call when you arrive. No one there to help when we arrived. Used soap in bathroom and shower was gross. Very load area if you’re looking to rest, look elsewhere!

Family

2/10

Poor

28 Feb 2020

Verified traveler

I could not get booked in. I want a refund. I went by the place several time but they were never open.

Leisure Partner

8/10

Excellent

20 Dec 2019

Jarmila

Clean hostel with the possibility of using the kitchen. The room was really nice.

Leisure Friends

10/10

Exceptional

11 Aug 2019

Verified traveler

Great location, clean, recently renovated. Only comment is that we had to wait in the rain for 15 minutes to get in. Reservations should be clear to let people know that they need to call the Manager 15 minutes before arrival. There are only 5 units so it is not necessary to have a manager there all the time.

Leisure Family

10/10

Exceptional

21 Jul 2019

Amy

We were picked up from the airport at midnight and enjoyed a spacious room with three balconies.

Family

8/10

Excellent

27 Oct 2025

Beeke

Praktisch für aktiven Wanderurlaub. Küche war voll ausgestattet und gut organisiert. Rezeption telefonisch erreichbar.

Leisure Partner

8/10

Excellent

18 Jun 2025

Patrik

Väldigt fräscht ställe. Fanns absolut ingenting att anmärka på. Kändes som man var på ett 3-4-stjärnigt hotell trots att det kallade sig för guest house. Kan verkligen rekommendera det för andra.

Self

8/10

Excellent

03 Oct 2024

Hannie

Wij hadden deze accommodatie geboekt om één nachtje te overnachten voordat wij weer terugvlogen naar huis. Dit was prima, maar ik zou hier niet langer willen blijven.
We hadden de kamer met gedeelde badkamer en deze was zeer schoon toen wij aankwamen. We deelden deze maar met één andere kamer. Het inchecken ging prima. Mr Luis nam snel de telefoon op en gaf de code van het sleutelkastje. De gedeelde ruimte was net en schoon. De kamer was ook prima. Er stonden koekjes en flesjes water voor ons klaar. De bedden waren prima. De kamer was wel gehorig. Je kon goed horen als iemand op de gang of in de kamers naast ons liep. En de accommodatie ligt aan een best drukke straat.

Dus prima voor één nacht. We hebben ook weinig gebruik gemaakt van de faciliteiten, we gingen avondeten in de stad en 's morgens al vroeg de deur uit.

Leisure Friends

10/10

Exceptional

06 Jul 2024

Paloma

Buen sitio.

La experiencia ha sido buena en general, la ubicación esta bien, tiene parkings gratuitos, restaurantes y tiendas cerca.
Durante la estancia no entran a limpiar. Cuando llegamos si estaba todo limpio, pero realmente limpias tú lo que ensucias en la cocina y demás porque es compartida. Ninguna queja, estaba todo bien.

Friends_and_family Friends

6/10

Pleasant

25 Jun 2024

Manuela

Mi opinión

Llegas y tienes que llamar para que venga alguien abrir. Habitación sencilla con tele y aire acondicionado. Balcón para el aire acondicionado

Friends_and_family Family

4/10

Poor

17 May 2024

Patrícia

unhygienic and not well managed

dont stay here, unless you can’t afford anywhere else that’s a bit better!

i found my room/bathroom to be quite unhygienic. the towels and the sheets had dirty spots, the shower and the bathroom sink looked like they had been cleaned with water only, there were hairs and remains of toothpaste, it was disgusting. they only gave us 2 toilet paper rolls for 4 days and only 3 towels. also, the mattress is old and sinks in the middle a lot, so it wasn’t very comfortable to sleep with 2 people in the bed.

the kitchen doesn’t have a dishwasher and no one seems to try to keep the kitchen well cleaned. the guests have to wash their own dishes, which wouldn’t be a problem if everyone washed them well. you should expect to find dirty dishes/cups/etc.

the manager of this property was not there when the check-in time began and we had to call him and wait for him to get there. overall he is not very warm and doesn’t make you feel comfortable to ask for anything
(example: extra towels)

there is no actual free parking provided by the guesthouse. however, parking is free in the guesthouse’s street if you can find a parking spot.

although i didn’t mind as much, you should also expect to hear a lot of noise coming to the street as if the outside people are inside the place.

wish i would’ve stayed somewhere else. great if you really just want something very cheap, but if you wish to relax and be comfortable, i would advise to not stay here.

Partner

2/10

Poor

17 Nov 2023

Johan

När vi kom dit hade vi försökt få tag på receptionen sedan ett dygn innan, men inget svar. När vi väl kom fram var hotellet låst, och ingen i receptionen som kom och öppnade. Ringde säkert 50 gånger till numret som fanns men kom bara till en röstbrevlåda. Vistelsen var förbetald. Vi fick ta in på ett annat hotell till slut. 3 dagar senare har vi fortfarande inte hört av hotellet. Väldigt besviken och rekommenderar absolut ingen att ta in på Central Guest House.
/Johan

Friends_and_family Friends

4/10

Poor

20 Oct 2023

ANDRÉS

No lo recomiendo

Llegamos del viaje y la puerta está cerrada, no hay nadie para recibirte después de llegar de viaje que lo único que quieres es dejar las maletas, 1 hora en la puerta. Nada más nos abre finalmente el casero nuestra visión es de una cucaracha enorme la cual pisa delante nuestro y se ríe. Las instalaciones no es tan mal, necesitan una mejora en limpieza de baños, no había toallas, los 8 días con la misma toalla húmeda. La ducha no traiga agua y se encharcado todo. Falta menaje en la cocina pero bueno lo peor de todo fue el segundo día de estancia nos robaron toda la comida para la semana que teníamos en la nevera y en el armario de la cocina, escribes y llamas al casero y no obtienes ningún tipo de respuesta, una vergüenza.

Partner

4/10

Poor

13 Oct 2023

Verified traveler

Céntrico pero muy senzillo

Alojamiento céntrico. Habitación amplia pero con pocas comodidades (sin armario, caja fuerte, etc). La habitación olía mal a pesar de tener mucha ventilación. En 3 días no nos cambiaron ni las sábanas ni las toallas y tampoco proporcionaron papel higiénico!

Partner

2/10

Poor

09 Oct 2023

Eline

Do NOT book this accommodation. Our jewelry got stolen out of our room by the cleaning lady even though they don't clean the rooms during your stay. When I made a report to the manager, he checked in with her and told me that she found my watch in the shared bathroom. However, I left my watch in my bag as we went on a boat tour that morning. We informed other guests to be careful with their valuable belongings. Another guest told us that things had been moved around in their room, and some other girls were missing jewelry as well. When they checked in with the manager, they actually brought back jewelry from my friend that she had hit in a little box in her bag as well instead of their stuff and told them that's what they had found in their room. I have never felt more unsafe at an accommodation than this one. Again, DO NOT BOOk!

Leisure Friends

4/10

Poor

27 Sep 2023

Anja

Leider nicht ganz das, was wie erwartet haben. Das Haus ist extrem hellhörig - selbst über mehrere Stockwerke hört man (vor allem in der Nacht) ständig, wenn Leute nach Hause kommen oder früh abreisen.
Die Straße vor dem Haus ist extrem befahren und sehr laut und die Fenster sind nicht schalldicht. Grundsätzlich also für jemanden, der einen tiefen Schlaf hat, kein Problem. Andernfalls würde ich die Unterkunft nicht empfehlen.
Betten waren gemütlich und es war alles vorhanden, was man braucht - etwas abgenutzt, aber intakt.
Das Bad hat leider sehr eigenartig gerochen und an der Decke war Schimmel zu erkennen. In der Dusche waren kleine schwarze Würmchen.
Davon abgesehen schien alles relativ sauber.

Lage ist super - alles zu Fuß in der Stadt erreichbar.

Leisure Partner

2/10

Poor

24 Aug 2023

Marco

Per cominciare, stanza molto sporca: capelli dei precedenti ospiti nella doccia, lenzuola e asciugamani con macchie di dubbia provenienza, tappeti sporchi e maleodoranti. Tutte le volte che entravamo in stanza ci accoglieva una puzza insopportabile.
Inoltre, stanza molto rumorosa: rumori provenienti sia dalla strada a tutte le ore (comprese le ore notturne) che dall'interno. Le pareti delle stanze non sono insonorizzate.
Mancano le tapparelle o comunque delle tende oscuranti: la stanza è piena di finestre per cui se non ci si è già svegliati per colpa dei rumori, sicuramente ci si sveglierà al sorgere del sole. La prima notte non abbiamo chiuso occhio.
Continuando, saponi e asciugacapelli inesistenti.
Infine, pessimo rapporto qualità-prezzo: 86 euro a notte. Prezzo assolutamente eccessivo se si considerano le (dis)funzioni della struttura.
Unica nota positiva del nostro soggiorno: la posizione molto comoda per visitare la città.
Per il resto, struttura assolutamente da evitare.

Leisure Partner

4/10

Poor

21 Aug 2023

Sergio

Struttura poco curata e sporca. Camera calda e rumorosa, con tappeto lurido pieno di macchie (piuttosto non mettetelo), lenzuola con macchie poco rassicuranti, tende in plastica maleodoranti e cotte dal sole (si incollavano tra loro una volta impacchettate), doccia con doccino rotto ed intasato dal calcare.
Mi dispiace per la donne delle pulizie molto gentile, ma evidentemente al proprietario (che non c'era al nostro arrivo nonostante abbia comunicato l'orario e ci ha fatto aspettare dopo ripetute chiamate), non importa nulla della struttura fatiscente.

Leisure Family

4/10

Poor

13 Jul 2023

Jean luc

Accueil peu courtois.
La douche et wc en dehors de la chambre non signalés. Cheveux dans les toilettes. Draps tachés. Odeur peu agréable.
Une prestation bien chère qui ne correspond pas au descriptif.
A éviter

Leisure Partner

8/10

Excellent

14 Apr 2023

Natascha

Für den Preis gute Leistung. Sauber. War aber nur eine Nacht dort. Im Bad müsste dringend etwas gegen Schimmel getan werden. Hatte Zimmer mit Bad. Wen der Lärm stört: Es ist halt in der Stadt und von daher auch sehr zentral.

Leisure Partner

10/10

Exceptional

15 Nov 2022

Marina

Mooi, modern gasthuis dichtbij het centrum.
Ik miste een tafel of bureautje op de kamer. Verder was alles perfect.

Leisure Partner

6/10

Pleasant

18 Aug 2022

Adolfo

Limpio.
Sala de estar y cocina confortables.

Sin armario. Ausencia de oscurecedores.
Ausencia total de recepción.

Leisure Partner

2/10

Poor

28 Jul 2022

Jacqueline

85, euro is heel duur voor een verblijf van een nacht! Slechte hygiene o.a. Schimmel in de badkamer. Ik zou deze hostel niemand aanraden.

Leisure Family

4/10

Poor

06 Sep 2021

Carlos

Lastima

Pagamos el alojamiento el mismo día que queríamos alojarnos, en la pagina pone recepción 24h cosa que es mentira. Llegamos a las 17h y no había nadie, tuvimos que esperar en la calle asta que llegaron dos chicas hospedadas en el mismo alojamiento que nosotros. Estuvimos desde las 17h llamando al dueño del alojamiento y no nos cogía el teléfono ni nos devolvía la llamada, al final a las 21h conseguimos contactar con el.

Partner

8/10

Excellent

14 Apr 2021

Berkant

Ok

Self

2/10

Poor

28 Jan 2020

Anna

I was double charged for the stay and it seems to impossible to solve. I have contacted hotels.com 8 times! And either chats disconnects or no one reply to my email! Please solve my issue asap!

Friends_and_family Friends

2/10

Poor

29 Sep 2019

Verified traveler

Das Guest House an sich ist sehr hellhörig (man hört jedes Schlüsselrumdrehen und wenn die Gäste aus dem Nachbarzimmer sich unterhalten) und auch die Straße sehr belebt. Wer geräuschsempfindlich ist, sollte Ohrstöpsel mitnehmen.
Das Zimmer und Bad waren bei Ankunft nicht richtig gereinigt, vor allem nicht der Boden. Der Toilettensitz war kaputt (ist aus Plastik und hatte größere Risse) und hatte größere gelbe Flecken. Dies sollte die Unterkunft dringend beheben und den Sitz austauschen!
Beim Bett merkt man jede Sprungfeder, also nicht sehr bequem.
Der Gastgeber war bei Ankunft nur bedingt freundlich und eher genervt, dass er den Check-In jetzt machen muss, sodass man sich nicht willkommen gefühlt hat.

Leisure Self

4/10

Poor

05 Apr 2019

Verified traveler

Je n'ai pas dormi de la nuit c'est très bruyant que ce soit à l'extérieur ou à l'intérieur ce n'est pas isolé du tout on est au bord d'une rue qui monte les voitures font énormément de bruit on a l'impression d'être dehors.

Leisure