Alberto
Todo estaba súper limpio y el personal muy amable
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Hotel Finca Las Hortensias
Mexico City · Mexico
Calle Las Hortensias S N Barrio Santa CruzView location
8.4/10Excellent199 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.4/10 8.4
Location8.0/10 8.0
Neighborhood7.8/10 7.8
Amenities8.4/10 8.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Finca Las Hortensias
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch at Los Girasoles, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
A complimentary full breakfast is served on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:30 AM. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Tepotzotlán?
This hotel has 140 square feet (13 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Stay in one of 20 guestrooms featuring flat-screen televisions.
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Located in Tepotzotlán, Hotel Finca Las Hortensias is within a 10-minute drive of Artisan Market and National Museum of the Viceroyalty. This hotel is 11.7 mi (18.8 km) from Coacalco Power Center and 2.5 mi (4.1 km) from Temple of San Francisco Javier.
Stay in one of 20 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Planning an event in Tepotzotlán? This hotel has 140 square feet (13 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Crib (infant bed) fee: MXN 180 per stay
- Rollaway bed fee: MXN 180 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Spanish
Nearby attractions
Parque de cofra
4.3 km / 2.7 mi
Artisan Market
4.9 km / 3.1 mi
National Museum of the Viceroyalty
4.1 km / 2.5 mi
Temple of San Francisco Javier
4.1 km / 2.5 mi
St. Peter the Apostle Church
4.4 km / 2.7 mi
Hacienda La Concepcion
5.5 km / 3.4 mi
La Concepción Dam
6.7 km / 4.2 mi
Xochitla Ecological Park
7.6 km / 4.7 mi
San Marcos Power Center
7.8 km / 4.9 mi
Presa Lago de Guadalupe
9.7 km / 6 mi
Perimagico
15.6 km / 9.7 mi
Galerias Perinorte
15.7 km / 9.7 mi
Premium Outlet Punta Norte
17.7 km / 11 mi
Monterrey Institute of Technology and Higher Education
18 km / 11.2 mi
Coacalco Power Center
18.8 km / 11.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 20
- hotel
- Wheelchair-accessible
- Car park
- Garage
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Airport Shuttle
- Room service
Show 16 more facilities & services
- Laundry service
- Hotel safe
- Garden
- Terrace
- Concierge
- Luggage room
- Café
- Bar
- Restaurant
- Conference room
- Meeting room: 2
- Children’s swimming area
- TV lounge
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Finca Las Hortensias
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Finca Las Hortensias
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Finca Las Hortensias
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Finca Las Hortensias
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Finca Las Hortensias
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Finca Las Hortensias
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Finca Las Hortensias
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Finca Las Hortensias
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Finca Las Hortensias
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Finca Las Hortensias
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Finca Las Hortensias
75
reviews shown
Raymond
Nice rooms and grounds.
Jerry C.
Hortencias a fantastic place to relax on a family envornment , close to nature and outstanding sercvice
Jerry C.
Very few times I give reviews but this time definitely it’s a most this is a hidden treasure me and my wife went there. Amazing service amazing facilities. It was so nice. The only bad thing is that we had to leave. Great environment and most important is a most comeback. I love this place it make me feel so relaxed so welcomed and most important. I feel happy I must stay for sure.
Hilda
Horrible management I don’t blame the employees.
The hotel has a lot o potential but the management options are extremely unacceptable, nothing is complementary even to take a picture in the gardens you have to pay a fee customer service is great to same point
Ana
Front desk service was excellent, the food was delicious and the service from Saul was wonderful.
Maria del Refugio
I loved having breakfast and seeing the peacocks
Saliu
Clear and excellent view
Verified traveler
Las instalaciones están sucias, adentro de la habitación había hormigas, se metían al baño y a la cama. El staff fue muy amable durante la estancia pero el hotel dejo mucho que desear.
Verified traveler
land and rooms are really nice, place is not really close to downtown but it's nice to rest away from the traffic, service and dinner was great, unfortunately breakfast was not the same the omelet and ham.was burnt and they didn't offered compensation or food replacement and we got food poisoned
Paola
The pillows are very old and the restroom was very smelly
Jorge
They changed my rate because my daughter is 15 years old and it don’t say anything on their page !!! Rates went up double
Verified traveler
Not a good experience
Power went out and no effort was made to provide any light for our room. Restaurant was closed for breakfast on Sunday morning.
E.
Just OK
Would I recommend or go back? Yes.
I am excited? Obviously not.
Unhappy? Not at all.
Overall, just ok.
It is way far from being great, which come from small details.
IMO the ratio value-price is unbalanced.
I am excited? Obviously not.
Unhappy? Not at all.
Overall, just ok.
It is way far from being great, which come from small details.
IMO the ratio value-price is unbalanced.
Verified traveler
Relaxing and romantic weekend stay
Nice place for a relaxing and romantic weekend. Nice swimingpool and whirpool.
Lauren
Nice place to relax.
The neighborhood was nice and quiet and the grounds were very pretty. The room was fine, though the window had been left open (bugs got in) and shower was a little disappointing (small shower head and it took a while for the hot water to come). The room service was misleading, as there were no hours listed on the menu... so when we tried to order the receptionist said it was too late. We wound up having to go to town for something to eat.
Overall the hotel was nice for the area and price. We got a good night's sleep in a clean and quiet room :)
Overall the hotel was nice for the area and price. We got a good night's sleep in a clean and quiet room :)
Rodrigo
Nice garden
Very nice garden and atmosphere. Staff is dummy but with very good ambition to serve well.
Azalia
Muy recomendable
ELIO
La alberca estaba algo fría pero en general todo estuvo muy bien
Maria del Rosario
Todo muy bien
Marely
El lugar es muy tranquilo, silencioso, apto para visitas familiares y con niños chiquitos.
Ampliamente recomendable!
Ampliamente recomendable!
Adriana
El personal fue muy amable en todo momento y atendieron nuestras necesidades de inmediato . En especial menciono a Saúl del restaurante quien siempre nos trató excelente . Me hubiera gustado que los servicios del restaurante funcionaran por lo menos hasta las 10 pm. Pero cierran a las 5 de la tarde y hay que salir al pueblo para poder cenar.
Y algo que no me agrado mucho es el ruido de los animales por.la.madrugada y los camiones que pasan constantemente.
En general es un lugar agradable.
Ceneamos en un restaurante en el pueblo que se llama los virreyes. La comida es muy buena y nos atendieron. Muy bien.
Y algo que no me agrado mucho es el ruido de los animales por.la.madrugada y los camiones que pasan constantemente.
En general es un lugar agradable.
Ceneamos en un restaurante en el pueblo que se llama los virreyes. La comida es muy buena y nos atendieron. Muy bien.
Dafne
Hotel bien ubicado para asistir a eventos en Tepotzotlán
Fabiola
El servicio es pésimo. La pasamos fatal. Nadie te atiende. El trato es horrible. A las 8 de la noche nos dijeron si no les gusta vayanse. Prácticamente nos corrieron
Ma. Tolina
La limpieza de la habitación y la atención del personal.
Carlos
Todo ok
Beatriz Guadalupe Gómez
Personal muy atento, desayuno incluido muy bueno
Verified traveler
Para relajarse
Excelente trato de la gente de recepción y restaurante!
Alberca cómoda y jardines muy bien cuidados.
Alberca cómoda y jardines muy bien cuidados.
Mario
Excelente en general
Silvia
Internet debe mejorar
Javier
Todo bien gracias
CLAUDIA
Buena ubicación tranquilo y seguro. Lindos jardines.
Rodolfo
Bien arreglada, bonita y cómoda. Buena atención el personal, muy serviciales y cordiales.
Lo único la regadera tapada, no salía agua correctamente de la misma y se inundaba.
Lo único la regadera tapada, no salía agua correctamente de la misma y se inundaba.
Blanca
El lugar es bonito y acogedor. La estancia es muy tranquila y la zona es segura. Sin embargo, los alrededores ofrecen poco para comer o hacer otras actividades a pie.
Lo recomiendo como casa de descanso para una estancia corta.
Lo recomiendo como casa de descanso para una estancia corta.
César
Bien
Todo increible, las camas un poco antiguas, pero todo en órden.
YULIANA
Desde la recepción hasta la salida el servicio fue excelente, el personal muy amable, instalaciones cómodas.. el único problema es que se sale el aguda de la regadera hasta el pasillo, siendo incómodo y más que nada peligroso
Maria Erendira
Buen lugar para descansar
Es un lugar agradable con amplios jardines pero podría mejorar su apariencia con muy pocas modificaciones incluso en las habitaciones , la atención es excelente y es agradable la zona destinada para comer .
Jorge Ivan
Muy limpio
Francisco Javier
Buena propiedad, ubicación y recepción buena
Patricia Nayeli
Es un lugar muy limpio, familiar el personal es muy amable y los alimentos muy ricos. Muchas gracias
Adrián
El personal muy amable y las instalaciones muy limpias.
Héctor Manuel
N/A
CONSUELO
Es un lugar muy tranquilo, pero no se puede lograr descansar porque las camas estan muy deterioradas, los colchones ya no sirven pegan con las tablas y no se puede dormir, además el cafe te lo cobran es el primer hotel que he visitado que no lo da de cortesia y la forma que te solicitan o te explican es muy autoritaria. Deben tener mejor actitud.
ivan ulises
Lo único es que la habitación es muy pequeña.
Jesús
SOBREVALORADO
Al costo que manejan la experiencia no fué acordé. Instalaciones un tanto descuidadas o viejas.
Jenny Viridiana
Me gusta ir solo.me.gustaria que hubiera algún restaurante o bar que de servicio por la noche con variedad todo.lo.demas muy bien
Gabriela
El cuarto limpio y bien, el personal súper bien, amables todos! Desayunos ricos, solo falta variedad!
NALLELY
Increíble, muy bonito lugar para descansar y el personal muy amable , solo el mesero un poco grosero le da la preferencia a quien ve que consume más y si no te olvida, pero de ahí en fuera el lugar es hermoso 👌
Diana
Un lugar de descanso, cuenta con alberca y una pequeña cancha de baskteball
Tiene servicioa extra como fogata y una tina de hidromasaje.
Por las mañanas tiene desayuno buffete tipo americano
Es un lugar muy bonito y tranquilo
Por las
Tiene servicioa extra como fogata y una tina de hidromasaje.
Por las mañanas tiene desayuno buffete tipo americano
Es un lugar muy bonito y tranquilo
Por las
Veronica
Excelente opción para fines de semana en Tepotzotlán
Demetrio
Puede mejorar mucho
Decepcionante. No tienen canas ninguna dice. Y la dl Érica no está climatizada. Te cobran el café para la cafetera de la habitación. Y el agua también. Alimentos fríos escasos.
jaime
Creo que la habitacion esta sobrevaluada. No encontre un boton de calefaccion para calentar el cuarto. La habitacion deberia costar a lo sumo 800 pesos.
Guadalupe Alejandra
Todo muy bien, solo me gustaria que la entrada fuera a la 1 y no hasta las 3 de la tarde
Alfonso
Es una finca muy bonita y tranquila, perfecta para descansar de la ciudad
Maud
Un avre de verdure porche de Tepotzotlan
Un avre de verdure proche de Tepotzotlan. Personnel au petit soin. Petit dejeuner copieux dans un cadre desué de belle haciendas.
Amaury
Un excelente lugar para descansar!
Arturo
Lugar muy espacioso y limpio, las pavo reales muy atractivos pero muy ruidosos. Muy amables y cordiales.
Adriana Alejandra
Falta que le den mantenimiento a las camas
Deberían considerar que el horario de check inn quede registrado a partir de que el huésped llega. Si llega a las 10 de la noche hacer el check out maximo a las 3 de la tarde, esto por la razón que no utilizó las intstalaciones durante el día anterior .. gracias
Jean-Marc
Oasis avec piscine
Endroit improbable, petite oasis dans un environnement tres actif et dense.
FABIOLA
El hotel está más bonito que en las fotos y está impecable de limpio. El desayuno delicioso
Octavio
Todo bien!
J Rogelio
Agradable estancia
Agradable estancia y un lugar muy placentero y tranquilo
Ana Laura
No reservaré más por este medio o en ese lugar.
Pésima experiencia, la última calle para llegar es inclinada de bajada es angosta, con piedras y baches, pero esperábamos que valiera la pena. Al llegar nos explicaron que tenían un evento desde un mes antes reservado y que no había habitaciones para huéspedes.
Yo reservé en Hoteles.com un día antes, les mostré el comprobante y dijo el dueño que eso no era posible, que no podían recibirnos.
Fueron dos horas de camino para llegar y no pudimos hospedarnos. Mucha falta de comunicación.
Yo reservé en Hoteles.com un día antes, les mostré el comprobante y dijo el dueño que eso no era posible, que no podían recibirnos.
Fueron dos horas de camino para llegar y no pudimos hospedarnos. Mucha falta de comunicación.
Verified traveler
Aceptable
La finca está cómoda y tranquila, el restaurante no es bueno, comida comible pero malo para el precio, aunque cerca caminando encuentras mucha comida, dando la vuelta hay un puesto de barbacoa, birria y carnitas muy bueno.
Montserrat
La atención y el servicio cambio mucho de un día a otro, culpa del personal de recepción y encargado, el primer día de mi estancia, genial porque eran personas muy amables y atentas en todo momento, pero al ultimo dia de mi estancia, los que atendian, bastante groseros, y poco serviciales.
La alberca es pequeña, pero agradable. Las instalaciones son amplias, y confortables
La alberca es pequeña, pero agradable. Las instalaciones son amplias, y confortables
Makarenko
Hotel limpio y cumple
Hotel limpio y cercano a zona de haciendas. Lo tomé por precaución a no manejar tarde. Y vale la pena.
Beatriz
Se solicitó retrasar él check out porque se nos hizo tarde y simplemente fue es una hr establecido y se debe de entregar aún cuando el lugar estaba vacío, con
Esa amabilidad y empatía con que ganas regresa uno la verdad
Esa amabilidad y empatía con que ganas regresa uno la verdad
Stephany
Buen lugar
Me encantó el lugar, la atención y la comodidad, solo no me agradó que el agua de la alberca y el jacuzzi no estaban calientes, me hubiera gustado saberlo antes, porqué por ello reservé ahí.
Mónica
Súper limpio, y muy bonito. Personal muy amable, encantada la verdad......
CARLOS MANUEL
Hotel que trata como rateros a sus Huespedes
El servicio de los alimentos es malo, el primer desayuno fue pésimo. La comida sirven alimentos congelados.
La salida, pésimo no te dejan salir hasta que revisan la Habitación es una falta de respeto a los huéspedes
Me dijeron que la persona que nos atendió en la Salida era el Dueño de Finca, realmente no tiene sentido de atención y respeto a los Huespedes
La salida, pésimo no te dejan salir hasta que revisan la Habitación es una falta de respeto a los huéspedes
Me dijeron que la persona que nos atendió en la Salida era el Dueño de Finca, realmente no tiene sentido de atención y respeto a los Huespedes
Verified traveler
Realmente fue buena
Verified traveler
El hotel muy limpio y muy cerca del pueblo excelente para viajar en familia
Verified traveler
La limpieza deja mucho que desear. La atención del personal de recepción pésima y el tamaño de la habitación demasiado pequeña
Verified traveler
Trato grosero y descortes en recepción
ADRIANA
Un hotel con ambiente muy familiar y agradable.
Location & surroundings
Hotel Finca Las Hortensias
Calle Las Hortensias S N Barrio Santa Cruz, Tepotzotlan, Mexico
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Hotel Finca Las Hortensias
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