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City Express Plus By Marriott Mundo E

Mexico City · Mexico

Blvd. Manuel Ávila Camacho 1007View location

8.6/10Excellent1,001 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.4/108.4
Condition8.8/108.8
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express Plus By Marriott Mundo E

Located in Tlalnepantla de Baz, City Express Plus by Marriott Mundo E is connected to a shopping center, within a 5-minute drive of Plaza Satelite Shopping Center and Naucalli Park. This hotel is 5. 9 mi (9. 5 km) from Toreo Parque Central and 6. 4 mi (10.

4 km) from Mexico City Arena. . Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine. . Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks. .

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. . Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite. .

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Distances are displayed to the nearest 0. 1 mile and kilometer. Mundo E Shopping Center - 0. 1 km / 0. 1 mi- Industrial Area - 0. 1 km / 0. 1 mi- Plaza Satelite Shopping Center - 1. 8 km / 1. 1 mi- Naucalli Park - 3.

9 km / 2. 4 mi- IMSS Lomas Verdes Mexico DF - 4. 6 km / 2. 9 mi- Toreo Parque Central - 9. 5 km / 5. 9 mi- Mexico City Arena - 10. 4 km / 6. 4 mi- Centro Citibanamex Convention Center - 10.

7 km / 6. 6 mi- Plaza Polanco - 10. 9 km / 6.

With a stay at City Express Plus by Marriott Ciudad de México Mundo E in Tlalnepantla de Baz (Jardines de Santa Monica), you'll be within a 5-minute drive of Plaza Satelite Shopping Center and Naucalli Park.

This hotel is 5.7 mi (9.2 km) from Bicentennial Park and 5.8 mi (9.3 km) from Mexico City Arena. Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • A car is not required for transportation to and from this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Minimal age
    18
  • Optional fees
    • Secured self parking fee: MXN 80.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Mundo E Shopping Center 0.1 km / 0.1 mi
Plaza Satelite Shopping Center 2.6 km / 1.6 mi
Naucalli Park 4.6 km / 2.9 mi
IMSS Lomas Verdes Mexico DF 5.5 km / 3.4 mi
Bicentennial Park 9.2 km / 5.7 mi
Mexico City Arena 9.3 km / 5.8 mi
Toreo Parque Central 10.3 km / 6.4 mi
U.S. Embassy 11.2 km / 7 mi
Centro Citibanamex Convention Center 11.5 km / 7.2 mi
Plaza Polanco 11.7 km / 7.3 mi
Hipódromo de las Américas 11.7 km / 7.3 mi
Acuario Inbursa 12.5 km / 7.8 mi
Antara Polanco 12.5 km / 7.8 mi
Soumaya Museum 12.6 km / 7.8 mi
Plaza Carso Shopping Center 12.6 km / 7.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2016
  • Total number of rooms: 144
  • Number of floors (main building): 7
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
Show 22 more facilities & services
  • Check-out hour
  • Mobile phone coverage
  • Wired InternetExtra charge
  • Wi-fiExtra charge
  • Secure parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour security
  • Lift access
  • Gym
  • Luggage room
  • Clothes dryer
  • Meeting room
  • ProjectorExtra charge
  • PrinterExtra charge
  • Business centre
  • Breakfast
  • Continental breakfast
  • Hot breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 22 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable17 photos

    City Express Plus By Marriott Mundo E

    DOUBLE TWO DOUBLE BEDS

    Room photos

    17 photos

    Room overview

    Smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Smoke detector
    • Wake-up service
    • Bathroom
    • Shower

    Facilities with extra charge

    • Housekeeping
    • Cable TV
    • Desk
    • Wi-fi
    • TV
    • Individually adjustable air conditioning
    • Safe
    • Hairdryer
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    City Express Plus By Marriott Mundo E

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    City Express Plus By Marriott Mundo E

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Shower
    • Desk
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Wake-up service
    • Safe
    • Individually adjustable air conditioning
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    City Express Plus By Marriott Mundo E

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    City Express Plus By Marriott Mundo E

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    City Express Plus By Marriott Mundo E

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    City Express Plus By Marriott Mundo E

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    City Express Plus By Marriott Mundo E

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 22 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable28 photos

    City Express Plus By Marriott Mundo E

    DOUBLE QUEEN SIZE BED

    Room photos

    28 photos

    Room overview

    Smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Smoke detector
    • Wake-up service
    • Bathroom
    • Shower

    Facilities with extra charge

    • Wi-fi
    • Cable TV
    • Desk
    • Safe
    • Individually adjustable air conditioning
    • Hairdryer
    • Direct dial telephone
    • TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    City Express Plus By Marriott Mundo E

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 28 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    City Express Plus By Marriott Mundo E

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Cable TV
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Housekeeping
    • Smoke detector
    • Desk
    • Wake-up service
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Express Plus By Marriott Mundo E

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    City Express Plus By Marriott Mundo E

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express Plus By Marriott Mundo E

8.6
Excellent
1,001 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
13 Jul 2026
Veronica Esther
Breakfast is perfect and is well located, the mall has everything you need. it´s comfortable, clean and has a gym.
Family
10/10
Exceptional
16 Jun 2026
Omar
.
8/10
Excellent
15 Jun 2026
Jeanette
El hotel tiene una ubicación fantástica y el personal es super amable.
No me gusta la calidad de las sábanas ni las toallas, creo que deberían mejorar en ese aspecto.
El café también es muy malo!
Friends_and_family Family
10/10
Exceptional
31 May 2026
Luis Antonio
Ok
Partner
10/10
Exceptional
03 May 2026
Elsa
I had a great stay at this hotel. The property is modern and very clean, which made it feel comfortable and welcoming from the moment I arrived. The breakfast was excellent—fresh, well-prepared, and with a good variety of options.

What really stood out was the staff. Everyone I interacted with was kind, professional, and always willing to help, which made the experience even better.

The only small downside was the parking fee, I do wish it were a bit more affordable. Overall, though, it was a wonderful stay and I would definitely come back.
Friends
10/10
Exceptional
06 Apr 2026
Jose Luis
Really good service from the staff
6/10
Pleasant
26 Mar 2026
Abel
Room and too small
Family_with_children
10/10
Exceptional
24 Mar 2026
Adrian
Awesome
Family
2/10
Poor
06 Feb 2026
Dulce
We checked out of this hotel in less than an hour. The rooms are even smaller than shown online but the major issue was the lack of cleanliness of the room. The bathroom was filthy and need some serious renovations. The towels in the bathroom were dingy and way past their prime. The bed was past its better days as we could feel the springs when we sat down.
The positive points I will share about this hotel is the customer service, the person at the front seat was courteous and profesional. When we called to ask if we could cancel our stay she asked what out concerns were and offered to change our room, when we let her know that we would not be comfortable in this type of hotel she agreed to refund our payment. We received the refund within five days.
Partner
10/10
Exceptional
13 Jan 2026
Adalid
Great location, safe, and good price.
6/10
Pleasant
16 Nov 2025
Ana Laura
El staff fue perfecto pero no hubo reabasto de shampoo y la habitación tenía demasiados restos de cabello y vellos en la cama
Business
10/10
Exceptional
11 Nov 2025
Jaydeep
Good service and support
Leisure Family
10/10
Exceptional
07 Nov 2025
Bruno
Clean room, very nice staff, being so near to mundo E is a plus too, overall very good experience
Leisure Self
8/10
Excellent
28 Oct 2025
Estrella
Habitación siempre limpia.
Business_and_leisure Self
8/10
Excellent
27 Oct 2025
Kalika
It’s a good option to stay the rooms were very clean. I needed my bathroom toilet unclogged one time in the evening and they couldn’t accommodate sadly. Once the staff leave for the night you’re on your own. The breakfast was more continental so limited options but glad they offered it. The room walls are really thin as well cuz you could hear Folks having sex from every side. It wasn’t a private moment at all but it’s a hotel so we know what’s happening 😬😳. All in all it was cool can’t complain
Leisure Friends
10/10
Exceptional
27 Sep 2025
Fernando A
Breakfast quite acceptable
Location within that megaplaza very difficult to locate
Good elegante functional design and mobília
I suggest some signos to help to find ones way toward the hotel once entered in that big complex of E mudo
Friends_and_family Family
10/10
Exceptional
22 Sep 2025
Jeanette
Muy cómodo, muy céntrico y super agradable que está a lado de una plaza que tiene todo. El café no me gustó.
Friends_and_family Friends
10/10
Exceptional
27 Aug 2025
Arturo
Good option in the area. A bit pricey but probably worth it.
2/10
Poor
25 Aug 2025
Blanca

Please Do not smoke in the rooms

Two nights in a row was the sound of FIRE ALARM , NOBODY answer the phone at front desk and NO announcement , scary and very disappointed, for sure someone was smoking !! the cleaning is very poor , f
Friends_and_family Family
10/10
Exceptional
12 Aug 2025
Diana
Ideal para descansar
10/10
Exceptional
21 Jul 2025
Sergio Manuel Lugardo
This hotel is very nice
8/10
Excellent
27 Jun 2025
David
Parking is a bit tricky. $4/day
Business_and_leisure Family_with_children
8/10
Excellent
15 May 2025
Verified traveler
Their lobby and business center were too noisy because the hotel personal - receptionists and Service team
Business
10/10
Exceptional
09 May 2025
Jose Ramon Santarriaga
Love that is inside the mall. Nice hotel.
Leisure Family
10/10
Exceptional
02 May 2025
SAHIN
was good
10/10
Exceptional
29 Apr 2025
Gabriela Martin del
Kudos to all the staff, particularly to \"Don Rodolfo,\" who always makes guests feel welcome and appreciated. Amazing service, friendly staff.
Leisure Self
8/10
Excellent
14 Mar 2025
Luciano
No
Business Self
8/10
Excellent
16 Feb 2025
Luciano
Hotel suits my work location
Business Self
10/10
Exceptional
13 Feb 2025
Lucas Alfredo
A simple hotel that fulfills everything it has to offer. The location is undoubtedly the best since you have everything available for walking as places to eat, shopping, etc.
Business Partner
8/10
Excellent
06 Feb 2025
Shantal
Hello, We like our stay there but i would be nice if there is any signs on where to Park because is very confusing to get there. On the breakfast options the staff was fantastic, but it was not eggs for breakfast; we also stay at Marriott La Villa and they have eggs and better options fro breakfast. For Marriott La villa Review it would be nice if they will offer a shuttle to the airport; we stayed there because we thought it was a shuttle services to the airport and were very disappointed to find out is not. Anything else it was great.
Leisure Family_with_children
8/10
Excellent
04 Jan 2025
Oscar
Nice hotel, close to lots of shopping and entertainment. The room is a bit small, but clean and comfortable.
Leisure Family
6/10
Pleasant
04 Jan 2025
Rosa
Very clean, good location but beds are very hard. Wouldn’t recommend for long stays like we had. Maybe a night or two would be okay but hard to sleep in that hard bed.
The best part was having access to the mall and super market.
Leisure Family_with_children
10/10
Exceptional
21 Sep 2024
Minerva
It was a pleasure to stay in this hotel.
You have everything close to you.
Stores , restaurants and entertainment.
Recommended
Leisure Partner
10/10
Exceptional
13 Sep 2024
Minerva
Muy buena atención.
Los empleados muy amables
El lugar esta muy limpio.
No necesitas salir hay restaurantes y tiendas.
Muy recomendado
Leisure Partner
8/10
Excellent
01 Sep 2024
Luciano
No comment
Business Self
10/10
Exceptional
24 Aug 2024
Nicolaos
Very good hotel
Business_and_leisure Family_with_children
10/10
Exceptional
04 Aug 2024
Nicolaos
Excellent service
Business_and_leisure Family_with_children
10/10
Exceptional
11 Jul 2024
Giovanna
Perfect
8/10
Excellent
09 Jul 2024
Marco
All excellent with the staff and location
Leisure Family
6/10
Pleasant
04 Jul 2024
Luciano
The pillows are old and poor. The bed is not comfortable
Business Self
8/10
Excellent
07 May 2024
Gabriela
The hotel has direct access to a nice shopping mall. Full with restaurants and things to do.
TV channels did not work and despite we called twice, they never came to fix it.
Business Family
10/10
Exceptional
25 Feb 2024
James
Everything was amazing
10/10
Exceptional
28 Dec 2023
Miguel
Is really nice
8/10
Excellent
23 Oct 2023
David
If trying to call the hotel for late check in good luck they never answer only got through to corporate. The issue had been addressed with reception on previous stay but obviously nothing has been corrected.

The pillows must have changed because they are awful like a sack of cotton balls no support it made it uncomfortable to sleep. Also the fact that dry cleaning comes through the hallway knocking on each door every morning 8:30-9 -approximately, this should be done later once guests are out of the rooms.
Partner
2/10
Poor
22 Oct 2023
Oscar
No tenía servicio de TV y no te dan ninguna opción
Leisure Family
6/10
Pleasant
26 Sep 2023
ISMAEL
What I like: The design, the place.
What i dislike: The bed was awfully hard, I couldn’t sleep well. Also they charge $70 pesos per day for the parking lot, because “it’s from the Mall” they said.
Leisure Partner
4/10
Poor
24 Sep 2023
Jesus A.
Bad personal service, not helpful
Leisure Family
10/10
Exceptional
02 Jul 2023
Gerardo
Todo excellent
Business
10/10
Exceptional
29 Jun 2023
Michael
Por que tienen buen servicio
Leisure Self
10/10
Exceptional
23 Jun 2023
Gaby
the staff is extremely kind and resourceful, the hotel is clean and there is no carpet in the rooms
Leisure Self
10/10
Exceptional
22 Mar 2023
Jose A
Room was very confortable and clean with a nice view.
Hotel is inside a mall so shops, restaurants, etc will be close by.
10/10
Exceptional
09 Jan 2023
Harold
Mundo E Mall is across the parking lot. A lot of stores, restaurants, and a huge supermarket.

Parking our car was not easy. The main entrance is close to the hotel doors, but you must drive around the parking lot and descend to a lower level to get there.

Leisure Family
10/10
Exceptional
08 Jan 2023
Antonio
The service is excellent
I recommend this place
Business Partner
6/10
Pleasant
13 Nov 2022
Josué
Colchón oncomodo
Business_and_leisure Family
6/10
Pleasant
28 Oct 2022
David
There was one thing that I did not enjoy, The bed was not very comfortable it had almost no padding. I felt as if I was sleeping on a box spring it was horrible. Everything else was great.
Leisure Partner
10/10
Exceptional
30 Sep 2022
Alejandro
The place looked clean. I walked around my room with white socks and ... well i picked up a lot of dirt and hair.
Not nice.
Business Self
10/10
Exceptional
26 Sep 2022
JUAN
Its strategically located and decent price
Business_and_leisure Partner
10/10
Exceptional
10 Aug 2022
Gloria
Amazing
Leisure Partner
8/10
Excellent
08 Aug 2022
Brenda
The hotel is nice and new. Simple but is ok. The only issue is that the rooms are relatively small for 4 people and it gets quite sticky inside. There is no window that can be open and the air conditioning runs over the bed so we didn’t leave running the whole night.
Leisure Family
10/10
Exceptional
27 Jun 2022
CELIA
Hotel staff was very kind and efficient and location was great, walking distance to the mall where you find anything you need.
I would highly recommend it !!
Leisure Family
10/10
Exceptional
20 Jun 2022
Marcial
Muy limpia la habitación y super locación..
Leisure Family
10/10
Exceptional
01 Apr 2022
Griselda
No fue muy agradable porque desde El primer dia hubo Mucha confusion. Queria cobrarme lo que no era.
Friends_and_family Friends
4/10
Poor
09 Mar 2022
David
Not a great place. Hard lumpy beds, lumpy pillows, faucet trickle only, shower stream weak, water floods shower floor, no closet, TV tiny, minimal channels, towels rough, TP/Kleenex like sandpaper, small narrow window with, no view (to parking garage roof), claustrophobic feeling room, no toiletries, no instructions on how to use anything, walls barren, chairs cheap, tacky,, business center in lobby ( a table with chair) has no computers, hotel entry requires elevator 5 floors up to lobby, uninviting lobby with no seating, no ice, no frig, one vending machine in lobby with poor selection of chips and sodas only. Only certain staff speak English, if you're lucky they are on duty. Positives: clean, good door locks, smoke detector and sprinkler visible, room has safe, utilitarian functional. has iron and ironing board Typical mall Mundo E within walking distance. Changed hotels after one night and cannot recommend City Plus Mundo E. Better hotels 300ft away..
Business_and_leisure Self
10/10
Exceptional
03 Aug 2026
Michel Daniel
Mejorar el bufet de desayuno
10/10
Exceptional
01 Aug 2026
Cynthia Elizabeth
Las instalaciones muy bien, la atención de todo el personal, es excelente y muy cálida.!
La ventaja que te da es que bajas y está la plaza comercial, todo lo tienes abajo.!
Me gusta mucho llegar a este hotel.!
8/10
Excellent
26 Jul 2026
Marco
Solo las camas
Muy incómodas
8/10
Excellent
23 Jul 2026
Keila
Habitación en buenas condiciones.
6/10
Pleasant
21 Jul 2026
Mary Carmen
El personal de recepción no es amable, salí del hotel a las 5:00 am y no había personal en recepción, apareció después de 10 minutos y de malas.
8/10
Excellent
15 Jul 2026
Lilia Maria
Muy amables , muy limpio todo
Solo el estacionamiento es bastante confuso. Donde estacionar el auto como pagar el boleto como salir
Todo lo tuvimos que estar preguntando porque nadie te lo indica
Family
10/10
Exceptional
12 Jul 2026
Ileana
Todo muy bien muy accesible y muy tranquilo
Partner
8/10
Excellent
12 Jul 2026
Cristina
La verdad estoy contenta con la estancia aunque parecerá contradictorio mi comentario, nos dieron una habitación, entramos y en el piso estaban varias uñas cortadas. Hablamos a recepción y nos cambiaron de cuarto. Ya en la noche empezó a fallar el aire acondicionado y al ir a revisarlo nos dijeron que ya no estaba el personal de mantenimiento y otra vez nos tuvimos que cambiar de cuarto. Fueron inconvenientes pero el personal siempre estuvo dispuesto a resolverlos con buena actitud de servicio
Partner
4/10
Poor
07 Jul 2026
Pedro Antonio
El personal de recepción fue grosero, llamo a mi habitación diciendo que si quería extender mi estancia, a lo que le dije que tenía pagadas 2 noches, me dijo que no, baje molesto ya que estaba muy ocupado trabajando, y me dijeron que tenían un problema con las líneas telefónicas que en realidad querían llamar a otra habitación, cosa que no me gusto, creo que no es una respuesta correcta,
En fin algunos hoteles no saben lo que es el servicio al cliente
10/10
Exceptional
05 Jul 2026
Hector
Todo excelente, buen servicio
10/10
Exceptional
03 Jul 2026
Kayrol Jose
Gracias muy buenas armtenvionew
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Francisco
Buena ubicación, y bastante seguro el edificio
Self
10/10
Exceptional
29 Jun 2026
Miguel Angel
Todo estuvo bien
Family_with_children
6/10
Pleasant
20 Jun 2026
Christian
El pasillo de todo el piso olía entre humedad y baño público, terrible, afortunadamente la habitación no tenía ese olor
8/10
Excellent
19 Jun 2026
Johana Geraldin
El personal de la recepción y vigilancia me parecieron desatentos ,no me comentaron con claridad que el estacionamiento se paga aparte y es por día Natural, y que solo puedes salir por la salida más cercana, la atención de ellos en lo personal se me hizo muy poco diligente, atienden prioritariamente a los huéspedes que lucen más elegantes y se la pasan charlando.
Sin embargo todo lo demás estuvo bien.
Las empleadas del comedor nos atendieron diligentemente ,el desayuno bien desde las 6:00 am .
Family_with_children
8/10
Excellent
14 Jun 2026
Alma karen
Yo sé el que el check In es a las 3:00pm.
Pero hice un viaje demasiado largo y llegué (cansada) 1:00pm al hotel.
No quisieron darme habitación (porque si había disponibles).
20min después empezaron a repartir habitaciones a un grupo grande de huéspedes, que llegó al igual que yo horas antes pero con ellos no tuvieron ningún inconveniente de hacer el check in y proporcionarles habitaciones de inmediato, yo esperé hasta 3:15 para que me pudieran dar mi habitación.
Partner
10/10
Exceptional
13 Jun 2026
Carlos
Muy buena ubicación del hotel
Self
8/10
Excellent
10 Jun 2026
Rosa Icela
En general muy bien, solo que deberían cuidar mucho el tema del jabón de manos; tienen avisos y letreros para cuidar el consumo de agua (eso está muy bien), pero ese tipo de jabón de manos hace que gastes mucha agua en quitártelo, y dejártelo es muy incómodo.
Por lo demás, fue una estancia muy buena y lo recomiendo ampliamente.
Partner
10/10
Exceptional
08 Jun 2026
Leticia
Toda mi estancia estuvo famulosa 10 de 10, quiero regresar
Family
8/10
Excellent
05 Jun 2026
Luis Octavio
El hotel se encuentra bien ubicado
Business
10/10
Exceptional
03 Jun 2026
Antonio
Excelente servicio, ubicación, todo como en las fotos
10/10
Exceptional
03 Jun 2026
Francisco
Hotel cumplidor limpio y con desayuno
10/10
Exceptional
01 Jun 2026
Mario
Excelente desayuno, muy práctico...
Self
6/10
Pleasant
01 Jun 2026
Luis Javier
Verificar bien sus reservaciones, me hicieron pagar 5 habitaciones solo porque la chica de recepción se equivocó (claro aún está pendiente la devolución), me salió más cara.
Family_with_children
10/10
Exceptional
26 May 2026
Nora Lizbet Diaz
Excelente
Self
8/10
Excellent
20 May 2026
Germán Benjamín
LOS DESAYUNOS NO ESTAN TAN BUENOS
Partner
6/10
Pleasant
19 May 2026
Rafael
Las instalaciones no son malas pero para ser un City express de MARRIOTT, su personal parece de hotel de paso
Self
8/10
Excellent
18 May 2026
Germán Benjamín
Todo estuvo muy bien pero lo único malo es lo repetitivo del menú del desayuno.
No hay opciones.
Partner
10/10
Exceptional
18 May 2026
Francisca
Todo super bien!
Self
2/10
Poor
17 May 2026
VICTOR
En el mes de febrero realicé una reservación de tres habitaciones para la primera semana de junio de este año y resulta que no me respetaron el precio aparentemente por el tema del mundial sin embargo, este hotel se encuentra en el extremo opuesto del estadio Azteca y no guarda lógica que me hubieran aumentado la tarifa en un 300%
Self
10/10
Exceptional
15 May 2026
Federico
Todo muy bien
Self
10/10
Exceptional
13 May 2026
Pablo
Buena estancia y ubicación
Self
10/10
Exceptional
12 May 2026
Sandra
Es un buen lugar para quedarte, es limpio, seguro, comodo, su desayuno es bueno, cuenta con estacionamiento y cuenta con una plaza con varias tiendas y restaurantes a la mano.
Partner
10/10
Exceptional
12 May 2026
Jose Luis
habitación limpia y check in rápido
6/10
Pleasant
12 May 2026
Rodrigo
En particular existen algunas personas de frontdesk que no tienen la habilidad para manejar la relacion con los clientes. Estan en problemas financieros que se trasmiten finalmente al servicio. Los precios de adicionales son descomunales. 2 hotdogs con papas sabritas, 1 vaso de agua, 1 vaso de leche y 2 rebanadas de pastel de queso. 850 pesos.
Family
10/10
Exceptional
11 May 2026
Cuauhtémoc
El estacionamiento está muy caro.
Partner
10/10
Exceptional
11 May 2026
Alma Patricia
Todo excelente

Location & surroundings

City Express Plus By Marriott Mundo E
Blvd. Manuel Ávila Camacho 1007, Tlalnepantla, Mexico

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City Express Plus By Marriott Mundo E

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