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Alteza Polanco

Mexico City · Mexico

Blas Pascal No. 111View location

8.6/10Excellent689 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.4/108.4
Condition8.4/108.4
Location10.0/1010.0
Neighborhood9.0/109.0
Value8.2/108.2
Amenities8.4/108.4
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  • Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Alteza Polanco

Located in the upscale Polanco district of Mexico City, this elegant, modern hotel is ideal for business travelers. Just five minutes from Centro Banamex and one block from Plaza Polanco, it offers a tranquil residential setting near major commercial and business hubs.

Chapultepec Park, Paseo de la Reforma, and the city's main museums are a short drive away. The hotel provides comfort and amenities for a pleasant and productive stay, making it an excellent choice for business or leisure.

Read more about this hotelShow less

With a stay at Alteza Polanco in Mexico City (Polanco), you'll be steps from Plaza Polanco and 10 minutes by foot from Plaza Carso Shopping Center. This aparthotel is 0.6 mi (0.9 km) from Acuario Inbursa and 0.7 mi (1.1 km) from Jumex Museum.

Make yourself at home in one of the 70 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mexico City? This aparthotel has 474 square feet (44 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person
    • Airport shuttle fee: USD 70 per vehicle (roundtrip)
    • Covered self parking fee: USD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Polanco 0.2 km / 0.1 mi
Plaza Carso Shopping Center 0.8 km / 0.5 mi
Antara Polanco 0.9 km / 0.5 mi
Avenida Presidente Masaryk 1 km / 0.6 mi
Acuario Inbursa 1 km / 0.6 mi
Jumex Museum 1 km / 0.6 mi
Soumaya Museum 1.1 km / 0.7 mi
U.S. Embassy 1.5 km / 0.9 mi
Hospital Español 1.6 km / 1 mi
Hipódromo de las Américas 1.6 km / 1 mi
Centro Citibanamex Convention Center 1.7 km / 1.1 mi
Paseo de la Reforma 1.8 km / 1.1 mi
Chapultepec Park 2 km / 1.2 mi
Spanish Consulate General 2.4 km / 1.5 mi
Toreo Parque Central 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2014
  • Year of most recent renovation: 2014
  • Number of floors (main building): 9
  • Single rooms: 7
  • Twin rooms: 7
  • Double rooms: 14
  • Suites: 28
  • Superior rooms: 14
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 32 more facilities & services
  • Nearest Bus / Metro Stop
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Medical service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Café
  • Restaurant: 1
  • Non-smoking area
  • Conference room
  • Meeting room: 1
  • ProjectorExtra charge
  • TV lounge
  • MassageExtra charge
  • Breakfast
  • Breakfast a la carteExtra charge
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AB

American Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 35 m²SUI.QN-1
    SUITE QUEEN SIZE BEDPhoto unavailable2 photos

    Alteza Polanco

    SUITE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Room amenities

    • Direct dial telephone
    • Shower
    • TV
    • Radio
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV
    • Desk
    • Toiletries
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Alteza Polanco

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Alteza Polanco

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Alteza Polanco

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BED • 1 Bedroom • 30 m²JSU.QN
    JUNIOR SUITE QUEEN SIZE BEDPhoto unavailable2 photos

    Alteza Polanco

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Room amenities

    • Individually adjustable air conditioning
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Wake-up service
    • Bathroom
    • Shower
    • Hairdryer
    • Wheelchair-accessible
    • Direct dial telephone
    • Wi-fi
    • TV
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Alteza Polanco

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Alteza Polanco

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ECONOMYSUITE • ECONOMYSUI.EY

    Photos are not available for this room type.

    Alteza Polanco

    SUITE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDS • 1 Bedroom • 27 m²DBL.2D-DX
    DOUBLE DELUXE TWO DOUBLE BEDSPhoto unavailable2 photos

    Alteza Polanco

    DOUBLE DELUXE TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-DX

    Room amenities

    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO BEDSDOUBLE • DELUXE TWO BEDSDBL.2B-DX

    Photos are not available for this room type.

    Alteza Polanco

    DOUBLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE QUEEN BEDSINGLE • DELUXE QUEEN BED • 1 Bedroom • 30 m²SGL.DX-QN
    SINGLE DELUXE QUEEN BEDPhoto unavailable2 photos

    Alteza Polanco

    SINGLE DELUXE QUEEN BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-QN

    Room amenities

    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Alteza Polanco

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-3

    Photos are not available for this room type.

    Alteza Polanco

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE NON SMOKINGJUNIOR SUITE • NON SMOKINGJSU.NM

    Photos are not available for this room type.

    Alteza Polanco

    JUNIOR SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE INNER-QUEEN SIZE -VUODESUITE • INNER-QUEEN SIZE -VUODESUI.IN-QN

    Photos are not available for this room type.

    Alteza Polanco

    SUITE INNER-QUEEN SIZE -VUODE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    INNER-QUEEN SIZE -VUODE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.IN-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 30 m²SUI.QN-2
    SUITE QUEEN SIZE BEDPhoto unavailable3 photos

    Alteza Polanco

    SUITE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-2

    Room amenities

    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Cable TV
    • Desk
    • Toiletries
    • TV
    • Radio
    • Individually adjustable air conditioning
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Alteza Polanco

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D-1

    Photos are not available for this room type.

    Alteza Polanco

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Alteza Polanco

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE ONE BEDRoom • DELUXE ONE BEDROO.1B-DX

    Photos are not available for this room type.

    Alteza Polanco

    Room DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Alteza Polanco

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Alteza Polanco

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE INNERSUITE • INNERSUI.IN

    Photos are not available for this room type.

    Alteza Polanco

    SUITE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Alteza Polanco

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Alteza Polanco

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Alteza Polanco

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Alteza Polanco

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Alteza Polanco

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Alteza Polanco

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Alteza Polanco

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 30 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable2 photos

    Alteza Polanco

    SUITE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Wi-fi
    • Smoke detector
    • Cable TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Alarm clock
    • Cot on demand
    • Wake-up service
    • Housekeeping
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE INNERSINGLE • INNERSGL.IN

    Photos are not available for this room type.

    Alteza Polanco

    SINGLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE TWO BEDSSINGLE • DELUXE TWO BEDSSGL.2B-DX

    Photos are not available for this room type.

    Alteza Polanco

    SINGLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Alteza Polanco

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Alteza Polanco

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Alteza Polanco

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Alteza Polanco

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Alteza Polanco

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Alteza Polanco

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Alteza Polanco

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Alteza Polanco

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Alteza Polanco

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Alteza Polanco

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDS • 1 Bedroom • 27 m²JSU.2D
    JUNIOR SUITE TWO DOUBLE BEDSPhoto unavailable2 photos

    Alteza Polanco

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D

    Room amenities

    • Cable TV
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN-1

    Photos are not available for this room type.

    Alteza Polanco

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDJUNIOR SUITE • ONE BEDJSU.1B

    Photos are not available for this room type.

    Alteza Polanco

    JUNIOR SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Alteza Polanco

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Alteza Polanco

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Alteza Polanco

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Alteza Polanco

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Alteza Polanco

8.6
Excellent
689 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
10.0 /10
Neighborhood
9.0 /10
Value
8.2 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
17 Jul 2026
norma
No puedo opinar porque me salio un contratiempo y ya no pude viajar.
10/10
Exceptional
13 Jul 2026
MARIA
clean room, shops near by, friendly and professional staff
Self
10/10
Exceptional
15 Jun 2026
Gerardo
Clean and as expected! Staff was polite and professional. The room was cozy and a/c super cold. It was on the very edge of Polanco but still very walkable and centrally located. My only complaint is that it took a bit of tries to figure out the hot and cold water in the shower but figured it out.
Self
10/10
Exceptional
19 May 2026
ANGEL ANDRES
Buena zona
6/10
Pleasant
15 Apr 2026
Virginia
The price is to high for the place.
10/10
Exceptional
09 Mar 2026
Claire
The rooms are comfortable and nicely appointed. Friendly and helpful staff. Great offerings at breakfast and good restaurant choices nearby.

I would definitely stay here again.
10/10
Exceptional
02 Jan 2026
KATHERINE MARIE MENDIZABAL
Habitaciones limpias y en perfecto estado
Leisure Friends
6/10
Pleasant
30 Nov 2025
Virginia
No breakfast and they let us wait until 3:10 to check in.
Business Partner
10/10
Exceptional
09 Nov 2025
Maria
Excelent service
Leisure Family
10/10
Exceptional
04 Nov 2025
Gretel
The hotel staff was friendly. Hotel was very modern. The room was spacious and tastefully decorated. Nice bath products. The entire place was very well kept and super clean. It is located on a quiet side street. The complimentary breakfast was lovely
and fresh and offered healthy choices.
Leisure Family
10/10
Exceptional
03 Nov 2025
Zeila
Amazing service, excellent location
Leisure Friends
10/10
Exceptional
27 Oct 2025
Mauricio
Good service, especially the bellboy Raul! He is the best
Leisure Family
10/10
Exceptional
08 Oct 2025
Benjamin
Solid. Good location.
Friends_and_family Friends
10/10
Exceptional
26 Aug 2025
Michael Curtis
They finally have king size beds
Leisure Family
10/10
Exceptional
01 Aug 2025
Michael Curtis
Nice little hotel. But they have a major deficiency-no king size beds
Leisure Family
10/10
Exceptional
19 Jul 2025
MARIA
love the how clean and confortable was the room. very friendly staff.
Business Self
10/10
Exceptional
16 Jul 2025
ROBERT
Nice location and hotel.
Business Self
10/10
Exceptional
30 May 2025
jamie
Rating: ⭐⭐⭐⭐⭐
Wonderful Boutique Hotel in a Prime Location

We had a fantastic stay at Alteza Polanco! The hotel is beautifully maintained, quiet, and located in one of Mexico City’s most upscale neighborhoods. It was the perfect base for exploring Polanco and nearby attractions.

The room was spacious, clean, and comfortable, with modern amenities and a relaxing atmosphere. The staff was incredibly friendly and helpful throughout our stay, making us feel welcome and well cared for.

Breakfast was fresh and delicious each morning, and the overall service exceeded expectations. If you’re looking for a peaceful, boutique-style experience in CDMX with excellent service and location, Alteza Polanco is a great choice.
Leisure
10/10
Exceptional
04 Apr 2025
Martha
Employees were really nice and polite
Leisure Friends
10/10
Exceptional
17 Mar 2025
Ronald

Five Days at Alteza Polanco

Very spacious rooms! Very good breakfast! Great TV channels and no issues with internet or staff! Recommend only that you use Uber to get there and from the hotel otherwise a very nice place to stay and safe!
Partner
8/10
Excellent
12 Feb 2025
SEAN
Great value for the money. Nothing special about the place, clean and safe. The location is good, not far to the nice cafes in Polanco and some great dining options.
Leisure Partner
10/10
Exceptional
30 Dec 2024
Wendy
Lovely people nice rooms, beautiful place to eat on top of the hotel. The only drawback is it was too far from the places we wanted to visit.
10/10
Exceptional
12 Dec 2024
Jeff
It was a great experience, friendly service and good amenities
Business Self
10/10
Exceptional
19 Nov 2024
Luis
Staff was very friendly and helpful will definitely be back
Business_and_leisure Self
10/10
Exceptional
10 Nov 2024
AIBI
Great stay for business and shopping!
Business_and_leisure Family
8/10
Excellent
31 Oct 2024
Pamela
El hotel está bien para estadías cortas.
Tuve un problema con el lavamanos, se los comenté y el personal amablemente, resolvió el problema de forma rápida.
El wifi no es muy rápido pero funciona.
La ubicación es muy estratégica.
Business Self
10/10
Exceptional
29 Oct 2024
Maria
Very nice, quiet location. Nice rooms
Leisure Family
10/10
Exceptional
28 Oct 2024
Michael
People are extremely friendly and helpful
Leisure
10/10
Exceptional
27 Oct 2024
Dinara
Friendly staff. Room was clean, and everything close by.
Leisure Friends
6/10
Pleasant
26 Oct 2024
Martin
This place is ok but not that great. If you’re looking for something in a good area for not to pricey this place is it. Looks nicer in the pictures because the rooms aren’t as nice in person.
Leisure Partner
10/10
Exceptional
22 Oct 2024
Peter
Nice hotel
6/10
Pleasant
14 Oct 2024
Maria
No concierge
Staff did try but we were charged a rental fee for A charger cord that was on our bill would have been ok only we didn”t know
Charge was twice as much as buying new charger which costs 100 pesos and charge was for 200 pesos surprised
Many security guards outside
Otherwise quiet


Leisure
8/10
Excellent
06 Oct 2024
Yevgen
Good location, big rooms, good reception service.
10/10
Exceptional
04 Oct 2024
Gerardo
A good hotel for business trips. Close to plaza Carso and Soumaya. Not spectacular but clean, comfortable, and funcional. They have a safe and there is a fantastic coffee and sandwiches place across the street.
Business
10/10
Exceptional
20 Sep 2024
RAYMOND
A good place to be. The staff are nice, warm, friendly and helpful.
Business_and_leisure Partner
4/10
Poor
16 Sep 2024
eduardo
The?
Place is actually very expensive. You can move a few kilometers and have a better stay.
Business
10/10
Exceptional
28 Jun 2024
Samuel
It is a nice well located hotel in the Polanco Corporate Area.
10/10
Exceptional
22 May 2024
Angela
very good
10/10
Exceptional
17 May 2024
Naomi
Every thing was perfect
8/10
Excellent
17 Apr 2024
Manuel
Bien ubicado, buena atención, buenos cuartos. El internet falló un poco.
10/10
Exceptional
27 Mar 2024
Samuel
Great Hotel, staff and service
Business Self
8/10
Excellent
14 Mar 2024
Paulina
It was clean and quiet, very welcoming staff.
Leisure Family
6/10
Pleasant
10 Feb 2024
Paul

Basic clean 2/3 star hotel

The property is in a great location. But this is a clean basic two three star hotel. The pictures are misleading.
Business
8/10
Excellent
08 Dec 2023
GERARDO
Rooms were very nice. Hotel has limited amenities. Good overall.
Business Family
10/10
Exceptional
07 Dec 2023
Javier
Good place to stay
Business Self
6/10
Pleasant
10 Nov 2023
Anna
The hotel was nice, but the curtains, drawers, and sheets were dirty and sticky.
Family
8/10
Excellent
05 Nov 2023
Nitin
Good Small Hotel.Breakfast is Ok. Staff is cooperative. 8/10 value for money.
Business
10/10
Exceptional
31 Oct 2023
Susana
Very comfortable beds , very clean and breakfast also very good .
Enjoyed our stay there
Friends_and_family Family
10/10
Exceptional
30 Aug 2023
Verified traveler

Excellent option for visiting Cd. de Mex.

The location Polanco is an excellent point for visiting the city with many transportation options. The area also includes many shopping options (retail, groceries, street markets, etc). The property is in excellent condition, rooms are spacious, and staff is super helpful and friendly. This is definitely an excellent value.
Friends_and_family Family
10/10
Exceptional
25 Aug 2023
ARTURO
It was all about kindness and respect, once you show up, people are kind, they help you with all you need to know, no bell man to guide you to your room but wasn’t necessary, it was easy to find the room.
Rooms are bigger than I expected clean and have many supplies, having delivery was so easy as we arrived late at night but have 30 minutes delivery all around the area
Business_and_leisure Family
8/10
Excellent
19 Jul 2023
Carlos
Good value for money, nice location, and great service, but could improve its maintenance.
Business Self
6/10
Pleasant
10 Jul 2023
Reinaldo
It is an alright hotel but too too expensive for what it is. Front desk staff is great!
10/10
Exceptional
02 Jun 2023
Jose
Great property
10/10
Exceptional
10 May 2023
Thomas
The hotel was extremely clean, the staff was wonderful and the morning brunch selections at the roof top restaurant were great
10/10
Exceptional
03 May 2023
Janette

Great place!

Staff was attentive and amazing and room was super clean, comfortable, and spacious. I had to work for several hours and the WiFi connectivity was perfect as well.
Friends_and_family Friends
10/10
Exceptional
03 Apr 2023
David
Comfortable bed and very clean room
Business Self
6/10
Pleasant
26 Feb 2023
Kevin
Staff attentive, room was cleaned very well every day. No heat. Restaurant is low-end to just okay. They leave food sitting out for long periods of time, probably not a healthy practice.
Business Self
10/10
Exceptional
24 Feb 2023
Jourdin
Good service
Business Partner
10/10
Exceptional
18 Feb 2023
Betsy
Friendly staff
Business Self
6/10
Pleasant
10 Jan 2023
Agnesa
Below average
Leisure Self
10/10
Exceptional
20 Dec 2022
Andrew
Good location and easy access to main tourist destinations in Polanco and vicinity
Business Self
10/10
Exceptional
30 Nov 2022
Aida
Good location & very clean
Business_and_leisure Family
8/10
Excellent
04 Nov 2022
Belgheis
The hotel needs some charm. Staff was very nice.
Leisure
10/10
Exceptional
03 Nov 2022
Stephen
Lovely hotel and staff, extremely clean and well maintained, breakfast was a bit expensive for what you got, no real atmosphere in the local area
Leisure Partner
10/10
Exceptional
30 Sep 2022
Salvador
It was nice and quiet
Business Partner
8/10
Excellent
26 Sep 2022
Raul
Very well located!!
Business
2/10
Poor
31 Aug 2022
Andury
This this so dar from a hotel, it is so far from pictures shown, it is pretty basic and they charge for 4 stars hotel, no amenities at all, breakfast only and they charged me also they charged for a bottle of water in the room, amazing!! I stayed one night and I moved to another hotel, i felt robbed. Good advice stay away from this “hotel” or you will regret.
Business Self
8/10
Excellent
11 Jul 2022
Tessa

Very nice place to stay in Polanco area.

This hotel was extremely clean and well-appointed. Very friendly and helpful staff. Great location with plenty of shops and restaurants in walking distance. Breakfast in the hotel restaurant was really nice (great coffee!), with lovely outdoor seating. The only negative for me was the thin walls - we could hear everything happening in the halls and adjoining rooms.
Friends_and_family Family
6/10
Pleasant
30 Jun 2022
Verified traveler

Rooms are not soundproof

Rooms are not soundproof, the only discomfort I experienced during the stay. If you are light sleeper would not recommend.
Self
10/10
Exceptional
16 May 2022
enrique

So glad I tried this place in beautiful Polanco.

A very amazing and hidden gem in a very secluded Polanco street.
Quiet and comfy, with an attentive and quick personnel.
The wi-fi worked perfectly and the shower was on point.
Pillows, not to big not too flat, perfect.
Alas, by US standards, beds are twin, not queen, but we 4 slept with no problems at all.
In the S. corner, a Chopo Lab for the Covid tests, 3 taco stands in Homero and Periferico. In the N. corner, an amazing Cafe \"Tierra Garat\", then a VIPS cafe/restaurant, a Banco Santander, then the Riesis and DLeo restaurants, then the Soumaya and Jumex Museums along with the Aquarium and the Antara Mall, all these, no more than 6 blocks away. Also, the incredible strolling by \"hot\" Homero and Masaryk Avenues. I will stay in this place again with my eyes shut !
Friends_and_family Family
10/10
Exceptional
03 May 2022
Eduardo
Excellent hotel
Business Self
10/10
Exceptional
03 Apr 2022
Gabriela
Clean and neat, great location, friendly environment.
Leisure Family
10/10
Exceptional
26 Mar 2022
evelia
I definitely would stay again at this property
Leisure Family
10/10
Exceptional
28 Feb 2022
Jennifer Paulina Del Carmen Coyoc
Me encanto! Todo muy bonito ☺️.. muy recomendable. Me hubiera gustado que el room service funcionará los días de mi estancia pero de hay en fuera genial!! Los empleados muy amables!!
Business_and_leisure Family_with_children
10/10
Exceptional
28 Jan 2022
Danilo
Buena opción para quedarse en Polanco, cerca del área de oficinas, personal amigable.
Business Partner
10/10
Exceptional
23 Jan 2022
Danilo
Comfy beds, staff and quiet.
Business Partner
8/10
Excellent
04 Dec 2021
Danilo
Good place to stay close in Polanco, for business.
Business Self
6/10
Pleasant
27 Nov 2021
Montserrat
Great location to do verano activities, very safe area. Staff very friendly and try to compensate the lack of amenities of the hotel, as there is no room service as per indicated in the description.
Leisure Self
6/10
Pleasant
23 Nov 2021
Verified traveler

Not much a 4* hotel

I am sorry but definitely not a 4* hotel, maybe a 3.
Old furniture and no windows/view at all
Business
10/10
Exceptional
13 Nov 2021
Elie

A hidden gem in Polanco

This place was very nice and clean. Everyone was very friendly and helpful. We had a very nice stay. Raul and Alfredo where excellent always helping opening the door and super friendly. I’ll definitely come back soon and stay here again. Thanks
Friends_and_family Family
10/10
Exceptional
19 Aug 2021
Guillermo
Nice location, safe and quite!
Business
10/10
Exceptional
20 Jul 2021
Verified traveler
Clean professional friendly
Leisure Self
10/10
Exceptional
21 Jun 2021
Verified traveler
Literally the building next to where my meeting was. Great food nearby, super friendly and helpful staff, nice little gym upstairs with open air on the roof!
Business Partner
8/10
Excellent
20 Jun 2021
Verified traveler
Big room , cleanliness, breakfast on rooftop
Leisure Partner
10/10
Exceptional
03 Jun 2021
Verified traveler
Excelente ubicación, hotel cómodo y personal amable
Leisure Self
10/10
Exceptional
01 Jun 2021
Annabella

Great small hotel.

Excelentes service and conditions. Clean and confortable.
Friends_and_family Family
8/10
Excellent
23 Apr 2021
Verified traveler
Loved the little balcony off our room. It was nice to have a continental breakfast included although the coffee was bitter & way too strong. Maybe real cream or milk, not powdered would have helped. The floor was very dirty:dusty. The staff was very nice, held our stuff for a few hours and gave us free water. Great location for what we needed to do.
Business Family
10/10
Exceptional
25 Mar 2021
Verified traveler
Location location & location is great ! Staff very attentive !
Business_and_leisure Self
4/10
Poor
20 Mar 2021
Verified traveler

Claustrophobic rooms

The room has little light. There are no windows, it is a glass that overlooks an interior patio, and below you can see the parking lot. It is claustrophobic. The breakfast is sent to the room and consists of: Cup of coffee, a slice of bread, some slices of melon and a glass of \"not fresh-orange juice\". The gym is a small room with only three cardio machines and 6 pairs of weights. The staff is friendly, but I don't think I would go back due to the rooms.
Self
10/10
Exceptional
08 Mar 2021
Verified traveler
Excellent small hotel to stay in a excellent area
Friends_and_family Family
10/10
Exceptional
14 Feb 2020
Verified traveler
It’s a beautiful facility nestled in the middle of the city
Business Self
8/10
Excellent
12 Feb 2020
Sol
It's a great location in the city and the staff are very helpful and friendly, could use better coffee setup in the room... I always try to stay there when I'm in Mexico City...
Business Self
8/10
Excellent
19 Oct 2019
Brian
All good, but be warned the WiFi is so bad it’s unusable, I needed to get work done and it wasn’t happening. Honestly wouldn’t have booked here because of that one thing. The rest of the stay was good and people very nice.
Business
6/10
Pleasant
29 Sep 2019
Verified traveler
The pictures are better than what the property really is. I made a reservation for one big room for 4 guests and when arrived we had two regular rooms. Like that change
Business Partner
10/10
Exceptional
07 Sep 2019
MCM
Friendly staff. Nice room. Good location. Great hotel for a business trip to Mexico City.
Business Self
10/10
Exceptional
20 Jul 2019
Liza

Amazing hotel!

We stayed at the hotel for 5 days and it was amazing! Rooms were so clean and I loved how quiet and safe the area was! Staff was very nice and helpful!
Family
8/10
Excellent
26 May 2019
Bruno

Good hotel

Great place
8/10
Excellent
15 Apr 2019
Verified traveler
Small hotel, good location, spacious suite but limited natural light. Bed comfortable and hotel spotless, Staff friendly and helpful. Room a little noisy.
Business Partner
8/10
Excellent
08 Apr 2019
Verified traveler
Well located, clean, friendly staff. Not a lot of services as concierge, business center, store. Excellent for short stay.
Business Partner
10/10
Exceptional
07 Apr 2019
Verified traveler
The clean simplicity of the room. Quiet yet huge windows to let lots of light in. Joggable and close to several parks. Safe super close to nondescript military base. Rad terrace on roof! Walkable to every meal and a big mall if needed. Try breakfast a few blocks over at a place called “peace and love” the Apolosmoothie was AWESOME!
Business Friends

Location & surroundings

Alteza Polanco
Blas Pascal No. 111, Miguel Hidalgo, Mexico

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Alteza Polanco

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