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Kukun Socrates Polanco

Mexico City · Mexico

Calle SócratesView location

8.8/10Excellent211 Reviews
Cleanliness9.2/109.2
Comfort8.6/108.6
Condition9.0/109.0
Value9.2/109.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kukun Socrates Polanco

Stay in the heart of Polanco and enjoy a stay that combines design, comfort, and an unbeatable location. Our apartments feature an eclectic style, a workspace, a rooftop garden, a Smart TV, and high-speed Wi-Fi—ideal for business or leisure travel.

Plus, they offer 24/7 security and are just a few steps from Masaryk and minutes from Lincoln Park, renowned restaurants, and museums. Discover the best Polanco experience!

Read more about this hotelShow less

With a stay at Kukun Sócrates Polanco in Mexico City (Polanco), you'll be steps from Avenida Presidente Masaryk and 12 minutes by foot from Paseo de la Reforma. This luxury aparthotel is 0.6 mi (1 km) from Chapultepec Park and 0.7 mi (1.2 km) from Antara Polanco.

Make yourself at home in one of the 80 individually decorated guestrooms, featuring kitchenettes with refrigerators and ovens. 50-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided weekly.

Featured amenities include luggage storage, laundry facilities, and an elevator.

Popular amenities

Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of MXN 1000 will be collected before check-in.
    • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

    We have included all charges provided to us by the property.

  • Special Instructions
    The front desk is open daily from 9:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 72 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 200 per pet, per day (maximum MXN 2320 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Avenida Presidente Masaryk 0.1 km / 0.1 mi
Paseo de la Reforma 1 km / 0.6 mi
Chapultepec Park 1 km / 0.6 mi
Antara Polanco 1.2 km / 0.7 mi
Plaza Polanco 1.3 km / 0.8 mi
Campo Deportivo Militar Marte 1.4 km / 0.8 mi
Soumaya Museum 1.4 km / 0.9 mi
Auditorio Nacional 1.4 km / 0.9 mi
Plaza Carso Shopping Center 1.5 km / 0.9 mi
Hospital Español 1.5 km / 0.9 mi
Spanish Consulate General 1.6 km / 1 mi
Parque Zoologico de Chapultepec 1.8 km / 1.1 mi
U.S. Embassy 2.3 km / 1.4 mi
National Museum of Anthropology 2.8 km / 1.7 mi
Papalote Museo del Nino 3 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 80
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 16 more facilities & services
  • Wi-fi
  • Launderette
  • 24-hour security
  • Lift access
  • Terrace
  • Sun terrace
  • Dining area
  • Towels and bed linen
  • LGTBIQ friendly
  • Deposit on arrivalExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
  • Online check-in
  • Cash Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

Guest reviews

What other guests saying about Kukun Socrates Polanco

8.8
Excellent
211 Reviews
Cleanliness
9.2 /10
Comfort
8.6 /10
Condition
9.0 /10
Value
9.2 /10
Amenities
8.8 /10
75 reviews shown
10/10
Exceptional
16 Jul 2026
Reuven
Very helpful desk staff. Good sized room. Useful kitchen. Comfortable bed. Shower is large.
Self
8/10
Excellent
13 Jul 2026
Adrian Leonardo
Good location, great staff, the cleaning could improve
Partner
10/10
Exceptional
30 Jun 2026
Alikah
The room was really clean and cozy. There’s also a lot of American shops around so it’s ideal if you want to go shopping
Family
10/10
Exceptional
11 Jun 2026
Doron
Great mattress
8/10
Excellent
06 Jun 2026
Monica
Me Atendieron muy bien a mi llegada, y con mucha peofesionalidad, y siempre atentos por cualquier necesidad, el apartamento esta perfecto.
Self
8/10
Excellent
23 Apr 2026
Henry
Great location in Polanco near Ave Masyryk and Palaico de Hierro.. AC in the bedroom only. Kept the sun shades down in the living room to keep from overheating. Nice roof top deck. Good security. A solid choice.
Self
6/10
Pleasant
20 Mar 2026
Juan
Horrible bed without any support, like it’s been used for decades, bed sheets are polyester with a lot of static! No sound isolation between rooms and hallway!
Self
10/10
Exceptional
18 Mar 2026
Ernesto
Everything was exceptional. This is truly a great place!
Partner
10/10
Exceptional
03 Feb 2026
ROSALBA
Muy bien lugar, limpio, seguro, solo en las amenidades agregar crema de cuerpo y mas espacio en el baño para poner cosas personales, las mujeres llevamos siempre muchas cosas. El personal MARAVILLOSO!
Business
10/10
Exceptional
21 Jan 2026
Emmanuel
Clean room and good Staff
Leisure Self
8/10
Excellent
29 Dec 2025
KO EUN
Hot water was not controlled well in shower
Family
10/10
Exceptional
08 Dec 2025
ifeka
Nice place and good location
Leisure Partner
2/10
Poor
20 Oct 2025
Daniel
The noise in the first floor rooms is terrible. You won’t be able to sleep.
Leisure Self
6/10
Pleasant
05 Aug 2025
Simon
Its' ok for one night, loud noise from the street
10/10
Exceptional
16 Apr 2025
Bibiana
Good place
Business_and_leisure Self
10/10
Exceptional
15 Apr 2025
Juan
Excelennt highly recommended
10/10
Exceptional
19 Mar 2025
Gustavo
Thank you for your attention to my needs.
10/10
Exceptional
03 Feb 2025
Amjad
There is only one smallish elevator shared by the building but this never became an issue. I really liked the rooftop here. They had power outlets to be able to work from the roof, while soaking in a little sun. The laundry access was so helpful, and they had free detergent during my stay. I also felt very safe in this neighborhood. The location was quite good for me, as it was a short walk to the beautiful Lincoln Park and all the restaurants Polanco has to offer. Would easily stay here again...
Leisure Self
10/10
Exceptional
30 Oct 2024
Ivan
I love it, so comfortable and the location it’s pretty near about everything. The best of all, I love the building have security all the time.
Business_and_leisure Family
2/10
Poor
23 May 2024
Maria
The apartment is cute, walking distance within Polanco restaurants and shopping area, quick response and service..... Mexico City is a very HOT city this apartment does not have Air Conditioner only fan. So I wouldn't stay here again it was super hot even with a cold shower did not help.
Leisure Family
8/10
Excellent
02 May 2024
Ricardo
Very nice and clean apartment. It’s location in Polanco is excellent. My only issue was that it was very hot and the apartment didn’t have a fan. Had to request a fan in order to sleep to the reception several times until they gave me one a day later.
Business Self
10/10
Exceptional
19 Apr 2024
Victor
The property is exactly as the pictures shows. Clean and exactly what I was requiring.
10/10
Exceptional
02 Apr 2024
Mirtha
Totalmente recomendable, nos sentimos como en casa. El trato que nos dieron muy amable.
Leisure Family
2/10
Poor
29 Mar 2024
Martin
We spent 5 nights at the Kukun. Our experience was horrible:

-No Air Conditioning: The hotel lacks A/C altogether. Mexico City can become hot during spring -summer, so this is unacceptable. To exacerbate matters, the city’s notorious smog prevented us from opening the windows for fresh air.

-No Water: on our last night, the hotel ran out of water (yes seriously!). No contingency plans in place. According to the hotel staff, this water shortage was due a restriction imposed by the city. While it’s true that Mexico City faces water scarcity, why didn’t the hotel prepare for such an eventuality if everyone knew about this? They assured us that a “water truck” was en route to replenish our supply, but this was a lie. The hotel’s lack of proactive measures was disappointing and when things went south definitely, they did not even offer a bottle of water to allow us to brush our teeth.

-Unprofessional Staff: they displayed uncooperative and unprofessional behavior. Despite being a native Spanish speaker myself, we faced indifference and blank stares when addressing our concerns. Not a single manager was available, they just ignored us.

We sought advice from licensed tourist guides. Their amazement and embarrassment confirmed that Kokum’s treatment of tourists was far from acceptable. They recommended filing a formal complaint with the Official Tourist Office to hold Kokum accountable for failing to meet expected standards.
Leisure Family_with_children
8/10
Excellent
25 Mar 2024
Valeria Becerra
I like that was safe.

But was missing AC. was too hot!
Leisure Family
10/10
Exceptional
18 Mar 2024
Federico
Great location, beautiful, comfortable modern rooms with a nice kitchinet and a nice bathroom
Friends_and_family Family
8/10
Excellent
08 Mar 2024
Jaime
Great Property location and excellent space. No temperature regulation in the Unit even though the benign
climate of DF. Serious Noise caused by the sliding Garage doors that can be hear at any time they use it particularly in lower floor Units. Annoying. great Service by Unit Administrators and Concierges.
Leisure Family
8/10
Excellent
24 Feb 2024
Ivan
Great hotel overall, water pressure for hot water was severely lacking
Leisure Family
8/10
Excellent
12 Feb 2024
Juan M
Walking distance to everything, many things around
Business_and_leisure Partner
10/10
Exceptional
11 Feb 2024
Alexis
Highly recommended, very spacious apartment in a very good location. The hotel has a piece of art in every floor.
Business_and_leisure Family_with_children
4/10
Poor
09 Feb 2024
Jose Alejandro
No hot water,and for one day,no water at all, the neighborhood is great
Business Self
8/10
Excellent
08 Feb 2024
Danny
Looks like a brand new place. Overall very well. located in a very nice area and close to public transportation
Family
10/10
Exceptional
20 Jan 2024
Jimena
Todo increíble! Ubicación muy buena, El staff muy amable, camas súper cómodas y departamento súper limpio. Ya quiero volver!
Business_and_leisure Partner
10/10
Exceptional
14 Jul 2026
Hugo
Todo excelente aunque ya no pude disfrutarlo tanto….
Partner
10/10
Exceptional
11 Jul 2026
Georgina Águila
Todo me gustó
Partner
10/10
Exceptional
04 Jul 2026
Ana Cecilia Blanco
Muy recomendable, muy buena ubicación y todo excelente muy buena atención
Family
10/10
Exceptional
14 Jun 2026
María del Carmen
Súper ubicación, el personal muy servicial y l muy limpia la habitación . Muy recomendable .
10/10
Exceptional
13 Jun 2026
Georgina
Todo estuvo excelente
Partner
10/10
Exceptional
23 May 2026
Juan Gabriel
Ubicacion y seguridad
Family_with_children
8/10
Excellent
20 Apr 2026
GUSTAVO
Les falta aire acondicionado, por lo demás bastante bien
10/10
Exceptional
20 Mar 2026
Gabriela
Todo está cerca
10/10
Exceptional
18 Mar 2026
Alfredo
Departamento equipado con cocina, buen tamaño, limpio, ordenado, cama y almohadas bastante cómodas.
8/10
Excellent
22 Feb 2026
Laura
Muy atentos el personal, bien ubicado y seguro. Solamente algunos detalles en la limpieza de sabanas y toallas
Friends
10/10
Exceptional
29 Jan 2026
César Augusto
Todo perfecto, ubicación, moderno, muy buena atención, buen precio.
Friends_and_family Family
6/10
Pleasant
24 Jan 2026
Fermin
Estacionamientos muy limitados
6/10
Pleasant
08 Jan 2026
Abraham
es una mini suite en un edificio de departamentos, no hay servicio de hotel, no hay recepcion, no hay estacionamiento disponible ni siquiera cerca solo es servicio de parquimetro de maximo 4 horas, muy dificil la comunicacion con la compañia para pedir algo que necesitas ya que no tienen telefono solo es por email o la app de expedia y tardan dias en responder. es demasiado fria, no entra el sol para nada debido a que esta rodeada de edificios muy altos, hay demasiado ruido a la redonda
Leisure Partner
6/10
Pleasant
27 Dec 2025
Michelle
Mantenimiento y atención
10/10
Exceptional
14 Dec 2025
Fernando Gabriel López
Todo muy bonito y seguro.
Lo recomiendo ampliamente
Leisure Family
10/10
Exceptional
06 Dec 2025
Patrick
Excelente habitación bien ubicada.
Sólo una oportunidad de mejora, en los 4 días que estuve, nunca fueron a limpiar la habitación
10/10
Exceptional
04 Dec 2025
nicolas
Très belle chambre . Endroit calme et bien placé
Business
10/10
Exceptional
28 Nov 2025
Jose Carlos
La cama es sensacional, los amenities muy buenos y muy buen equipo de cocina… el refrigerador hacía mucho ruido solamente y la comunicación con los anfitriones pesima
Business_and_leisure Self
10/10
Exceptional
25 Nov 2025
José David
Todo súper limpio, el personal súper amable. Definitivamente volvería a hospedarme aquí.
Self
6/10
Pleasant
19 Nov 2025
Estefanny
Todo bien excepto el check in que no hay nadie para recibir en el lobby.
Leisure Partner
6/10
Pleasant
19 Nov 2025
Humberto
Dificultad para entrar y salir de la propiedad operada solo por 1 persona de la recepción. Dieron el mismo número de habitación a una familia y tuvieron acceso a mi cuarto con mis propiedades.
Fuera de estos detalles, buen lugar.
Business_and_leisure Self
10/10
Exceptional
13 Nov 2025
Gabriela
La amabilidad y la ubicación
Business
2/10
Poor
13 Nov 2025
Salvador
Llegué ayer en la noche a la propiedad y no tenían llave para poder acceder a mi habitación
Me abrieron con la llave maestra y hoy al llegar la misma situación. Nunca tuve llave y mañana me retiro
No vuelvo a este lugar y tampoco lo recomiendo el servicio al cliente es fatal y otro huésped quejándose al igual que yo porque ni tenemos agua caliente en el baño, pésima estancia en Kukun
Business_and_leisure Self
10/10
Exceptional
20 Oct 2025
Johan
Excelente lugar para hospedarse
Business Self
10/10
Exceptional
19 Oct 2025
Carlos Luis
Bien
Business Family
8/10
Excellent
29 Sep 2025
Wendy
Quarto simples e sem ar condicionado mas bem localizado
Self
8/10
Excellent
14 Sep 2025
Víctor
La zona donde se encuentra es fabulosa y segura, lo que le falta es un gimnasio
Business_and_leisure Partner
10/10
Exceptional
08 Sep 2025
Hiram
Super limpio todo, otro nivel.
Business Partner
6/10
Pleasant
08 Sep 2025
Blanca
A little bit wear down nicely and confortly design apartments in a beautiful are of Polannco. The refrigerator made a lot of noice, some place you can see it w
10/10
Exceptional
04 Sep 2025
Daniel Alejandro
Buena ubicación y buena opción
Business Self
10/10
Exceptional
04 Sep 2025
Joaquin
Muy bonito departamento en Polanco, cerca de todo. Zona muy segura. Muy buen gusto en la decoración!
Friends_and_family Friends
10/10
Exceptional
19 Aug 2025
yanina
Está muy bien ubicado y es accesible. Son muy amables. Se localiza a unos pasos de muchísimas opciones de restaurantes. La cama es cómoda. Lo unico es que al llegar, me hicieron esperar aun cuando estaba dentro del horario. La limpieza en general muy bien , solo le pondría mas enfasis a area de ducha
10/10
Exceptional
24 Jul 2025
Víctor
Tranquilidad y amabilidad de todo el personal
10/10
Exceptional
23 Jul 2025
Ana Laura
Linda decoración y muy buena ubicación
Business_and_leisure Self
2/10
Poor
11 Jun 2025
Jose Carlos
Pésima comunicación, a pesar de haber previamente llenado un engorroso trámite de Internet, al llegar, utilicé el baño, y al jalar la Cadena no había agua, me dijeron que me cambiaran al día siguiente, exigí que me cambiaron porque mi baño de entrada ya estaba sucio, y me tuvieron que cambiar a otro, estuvimos casi una hora esperando la señorita de vigilancia que la pobre abría puertas, corrió a solucionar, y encima, en todo el piso que me tocó, los vecinos bajaban a quejarse de qué se había desprogramado la llave, la única persona que estaba atendiendo ahí, no le quedó más que subir con la llave, Maestra, abrir todo, así que cada que llegábamos tenía que subir la persona, y abajo, esperando un ejército de huéspedes, fatal, es la segunda vez que me lo hace, nunca más me vuelvo a quedar en este sitio
Business
8/10
Excellent
24 May 2025
J ALEXANDER
Es una buena opción
Business
8/10
Excellent
08 May 2025
STEFANO
La habitación es simple la TV hace lo quiere se cambia de canal y la puerta no tiene seguro por dentro no hay amenidade como un cepillo de cabello
Leisure Self
10/10
Exceptional
21 Apr 2025
RODOLFO ERNESTO JESUS
Edificio y departamento en excelente estado. Elevador, zona de lavadoras en la terraza superior. Silencioso.
Muy bien para las necesidades de descanso después de mi cirugía de espada.
Personal de la recepción y mantenimiento: competentes y serviciales, además amables.
Partner
10/10
Exceptional
13 Apr 2025
Oralia
Muy buena ubicación
8/10
Excellent
11 Apr 2025
Arturo
Muy bien ubicado, bien equipado y muy limpio, solo no servia bien la cafetera de nesspresso
Business
8/10
Excellent
11 Apr 2025
JOSE LUIS
Bien
Partner
8/10
Excellent
05 Apr 2025
Ercilia
En general la propiedad huele poco mal, pero sobre todo, las sábanas y ropa de dormir no olían a limpio.
Friends_and_family Family

Location & surroundings

Kukun Socrates Polanco
Calle Sócrates, Ciudad De MÉxico, Mexico

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Kukun Socrates Polanco

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