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Las Alcobas a Luxury Collection Hotel

Mexico City · Mexico

Av. Presidente Masaryk 390View location

9.8/10Excellent314 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort9.6/109.6
Condition9.8/109.8
Location9.8/109.8
Neighborhood9.8/109.8
Value9.8/109.8
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Las Alcobas a Luxury Collection Hotel

Enjoy a luxurious stay at Las Alcobas, a Luxury Collection Hotel, Mexico City, conveniently located near Avenida Presidente Masaryk and Paseo de la Reforma. Indulge in a spa treatment, dine at the on-site restaurant, or order room service. Start your day with a complimentary continental breakfast.

Stay connected with complimentary Wi-Fi and wired internet access. The hotel offers 35 individually decorated guestrooms featuring iPod docking stations, flat-screen TVs, and designer toiletries. Concierge service, express check-out, complimentary newspapers, and free self-parking are also available.

Read more about this hotelShow less

With a stay at Las Alcobas, a Luxury Collection Hotel, Mexico City in Mexico City (Polanco), you'll be steps from Avenida Presidente Masaryk and 7 minutes by foot from Paseo de la Reforma.

This luxury hotel is 0.4 mi (0.6 km) from Chapultepec Park and 0.6 mi (1 km) from Auditorio Nacional. Make yourself at home in one of the 35 individually decorated guestrooms, featuring minibars and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby.

Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Children not allowed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: MXN 336.25 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 13 years old and younger are not permitted at this property.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Avenida Presidente Masaryk 0.1 km / 0.1 mi
Paseo de la Reforma 0.6 km / 0.4 mi
Chapultepec Park 0.6 km / 0.4 mi
Spanish Consulate General 0.7 km / 0.4 mi
Campo Deportivo Militar Marte 0.9 km / 0.6 mi
Hospital Español 1 km / 0.6 mi
Auditorio Nacional 1 km / 0.6 mi
Antara Polanco 1.1 km / 0.7 mi
Parque Zoologico de Chapultepec 1.3 km / 0.8 mi
Plaza Polanco 1.7 km / 1.1 mi
Soumaya Museum 1.8 km / 1.1 mi
Plaza Carso Shopping Center 1.9 km / 1.2 mi
National Museum of Anthropology 2.3 km / 1.4 mi
U.S. Embassy 2.8 km / 1.7 mi
Monumento a los Ninos Heroes 2.8 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2010
  • Year of most recent renovation: 2010
  • Total number of rooms: 35
  • Number of floors (main building): 5
  • Single rooms: 27
  • Double rooms: 4
  • Suites: 4
  • boutique hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
Show 48 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Poolside snack barExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • SaunaExtra charge
  • Hot tubExtra charge
  • Massage
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 38 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable5 photos

    Las Alcobas a Luxury Collection Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Safe
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Soundproof room
    • Housekeeping
    • Satellite TV
    • Desk
    • Toiletries
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Internet access
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 38 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable4 photos

    Las Alcobas a Luxury Collection Hotel

    DOUBLE DELUXE KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRAND • 1 Bedroom • 38 m²DBL.GD
    DOUBLE GRANDPhoto unavailable5 photos

    Las Alcobas a Luxury Collection Hotel

    DOUBLE GRAND

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND DELUXEDOUBLE • GRAND DELUXEDBL.DX-GD

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    DOUBLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD-1

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GUEST ROOMDOUBLE • DELUXE GUEST ROOMDBL.DX-GR

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    DOUBLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSESUITE • PENTHOUSESUI.P6

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    SUITE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE EXECUTIVERoom • DELUXE EXECUTIVEROO.DX-EJ

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    Room DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Las Alcobas a Luxury Collection Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Las Alcobas a Luxury Collection Hotel

9.8
Excellent
314 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.8 /10
Location
9.8 /10
Neighborhood
9.8 /10
Value
9.8 /10
Amenities
9.8 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Daniel
Andrés is a superb concierge member, He communicated with me pre-arrival to help set up airport to hotel transportation, and was available, kind, personable and very helpful with suggesting on activities in Mexico City, from dining to cultural to further transportation. He was also very helpful in answering questions I had about his to navigate the city as safely as possible. I had no problems.

The complimentary iron pressing service for clothes was extraordinary. My wool sports jacket was collected while giving me my room tour/introduction and was returned in under 30 minutes! Unprecedented for me in a hotel.
10/10
Exceptional
03 Jul 2026
Irma
I cannot recommend Las Alcobas more! Staff goes out of their way to help you feel welcome and comfortable! The property is gorgeous , quiet, and in the best possible location, Polanco.
Don't hesitate to stay here! Five stars!
10/10
Exceptional
23 Jun 2026
Martha
The neighborhood
Friends
10/10
Exceptional
02 Apr 2026
Hugh
Breakfast was very good
Friends_and_family Friends
10/10
Exceptional
29 Mar 2026
Victoria
The breakfast menu is amazing. The staff are so friendly and addressed me by name always which made me feel really valued. Concierge had lots of ideas fot activities.
Self
10/10
Exceptional
13 Mar 2026
Karen
Exceptional location and property. The staff are trained in true hospitality and understand the expertise of service at all levels. Restaurant in the hotel is awesome. Polanco is the equivalent of the trendiest of CDMX and many nice restaurants in this area. You will not be disappointed at this boutique hotel!
Family
10/10
Exceptional
09 Mar 2026
Geoffrey
The staff is exceptional
Partner
10/10
Exceptional
03 Mar 2026
Sergio
super !
Self
10/10
Exceptional
12 Feb 2026
Ju
I had a wonderful stay, the space was beautifully designed, very clean, and felt calm the moment I walked in. The staff were warm and attentive without being overbearing, which I really appreciated. The location made everything easy, but honestly the thoughtful design details and overall atmosphere are what stood out most. Would absolutely stay again.

Business_and_leisure Self
10/10
Exceptional
22 Jan 2026
Alan
Wonderful staff Accommodating helpful
Beautiful hotel
Great minibar loved the beautiful altar fircday of the dead
Excellent location
Leisure Partner
10/10
Exceptional
26 Nov 2025
TONY
Small boutique hotel in a great location
Partner
10/10
Exceptional
22 Nov 2025
Rick
Outstanding location, superior service, beautiful room and the all inclusive food and drink amenities were superb.
Partner
10/10
Exceptional
06 Oct 2025
Grace
Excellent service. Front desk was super helpful in getting us in a little earlier so we can rest. Ver appreciated!
Leisure Partner
10/10
Exceptional
04 Oct 2025
Linda
great service. good location if you like high end chain stores
Friends_and_family Family
10/10
Exceptional
04 Jul 2025
James
Beautiful property, staff is excellent -super attentive and friendly, everyone spoke English. I walked around the neighborhood, very safe with good shopping.
Leisure Partner
10/10
Exceptional
11 Jun 2025
Lee Ann
Exceptional property and wonderful staff
Leisure Friends
10/10
Exceptional
05 May 2025
Hussein
Beautifully located and very attentive staff.
10/10
Exceptional
31 Mar 2025
Hania
The room was spacious and decorated very nicely. Truly a boutique hotel.
Breakfast, service, location could not be better.
The attention to details was outstanding. I’d come back to this hotel.
Leisure Family
10/10
Exceptional
18 Mar 2025
Paul
Incredible property will definitely go back
Leisure Family
10/10
Exceptional
10 Mar 2025
Monica

Outstanding… and we see hotel snobs :)

Outstanding service, cleanliness and comfort. Room was very clean and well thought out. Impressive service.
Friends_and_family Friends
10/10
Exceptional
09 Mar 2025
Gwendolyn
My daughter and I stayed for a week and loved it! Amazing location and even more amazing staff! We cannot wait to return!
10/10
Exceptional
02 Jan 2025
John P

Luxury in Polanco

Only complaint was the bed was a little too hard.
Friends_and_family Friends
10/10
Exceptional
09 Dec 2024
JUAN
The price is a little to hight, but with the qood good time it was worth it..
10/10
Exceptional
05 Sep 2024
jose
The team was absolutely detail oriented and genuine. GM walks the property and interacts with guest consistently.
From the door to housekeeping graceful hospitality, one of our best experiences in Mexico City.
Thank you Las Alcobas team.
Partner
10/10
Exceptional
27 Aug 2024
Paulina
Excellent.
10/10
Exceptional
08 Jun 2024
david
Service us amazing
10/10
Exceptional
10 May 2024
Inderjit
The entire staff of this beautique hotel were there to help us in any possible way. I would highly recommend this hotel
Leisure Partner
10/10
Exceptional
27 Mar 2024
Monique

Lovely stay

Service is great. Rooms and beds/linens are comfortable. Loved the location of hotel. Only con is gym is very small. Herbal bath in room is great touch !
10/10
Exceptional
03 Oct 2023
Yberahy
Good
6/10
Pleasant
05 Sep 2023
Ivonne
The property is located in a great location, but you pay a lot just for that. The stuff and service are great but the room is honestly not that nice. It has only one window that faces a wall. In my opinion, a bit depressing. The hotel is not big deal at all. So if the only thing you really care about is location and you’re willing to pay much more than all the other boutique hotels in Polanco, then this is the place for you.
Leisure Family
10/10
Exceptional
07 Apr 2023
Sean
Couldn’t have asked for a better place to stay in CDMX. Boutique property with superb service located in an excellent neighborhood. I’ll definitely come back!
Leisure Partner
10/10
Exceptional
06 Feb 2023
Alka
Service was excellent- the staff were all so kind.
Leisure Friends
10/10
Exceptional
14 Jul 2022
Gordon
The staff are wonderful! The location is superb, the food is excellent. Only complaint is the doors are not soundproof so we kept hearing the neighboring guests opening and closing doors at all hours.
Leisure Family
10/10
Exceptional
13 Jul 2022
Jesus
There is no better place to stay in Mexico City. The staff is OUTSTANDING and everything about the hotel is top-notch.
I'll only stay at this hotel going forward :)
Business_and_leisure Self
10/10
Exceptional
04 Jul 2022
Nataliya
This hotel is a real find. All is at the highest level. I originally booked for 4 days but ended up staying for 3 weeks.
The location is just great, the staff is very attentive, efficient, sincere and friendly. Any request or wish is not ignored. The stay looks like you are the main guest in the hotel.
Leisure Self
10/10
Exceptional
26 Jun 2022
Swathi
I was sick during much of my stay and the staff went above and beyond for my comfort level including offering to call doctors and picking up medicine. I’ve stayed in many luxury resorts but this one as the best for the service. Will definitely stay again!
Leisure Friends
10/10
Exceptional
15 Jun 2022
Anju
Needs a bar
Leisure Family
10/10
Exceptional
12 Jun 2022
LUZ
Me encsnto, muy tranquilo y confortable
Business Self
10/10
Exceptional
28 Feb 2022
Ricardo
The hotel is very well located in the finest street in Mexico City great rooms, I only had a bad experience, when they made the room they didn’t leave fresh towels
Leisure Family
10/10
Exceptional
06 Feb 2022
ann hazel
We had a wonderful experience. Bruno from the concierge was very helpful and of course the entire front desk and hotel staff. The excellent service added to our memorable trip. We’ll definitely be staying here again on our next trip to Mexico City.
Partner
10/10
Exceptional
27 Nov 2021
Linda Maria
The staff is beyond exceptional. I am delighted to know that a hotel like this still exists. The building is beautiful and designed well. Location is the very best in Mexico City for shopping and dining. What a truly unique and wonderful luxury hotel! One of the best places I have stayed world-wide.
Business_and_leisure Partner
10/10
Exceptional
29 Oct 2021
Sarretta

Understated Luxury and High-End Design

The hotel is in a beautiful, wooded neighborhood with lovely stores and great restaurants. The room was deceptively simple in design but exquisite in execution with flavors of Aztec and Spanish design elements. It felt like staying in a luxury Mexican villa.
Friends_and_family Family
10/10
Exceptional
10 Sep 2021
Tom
wouldn't stay anywhere else if purpose was for enjoyment
Partner
10/10
Exceptional
06 Jul 2021
Tracy

Amazing hotel in a great location

Perfect location. Close to tons of restaurants and shopping. The concierge was very helpful and even helped us get tickets to the opera at the last minute. I would definitely stay here again.
Partner
10/10
Exceptional
30 Jun 2021
Verified traveler
Fantastic service. Very attentive without being obtrusive. The food at Anatol restaurant was excellent, especially small plates. The venue is very beautiful and clean. We loved our stay.
10/10
Exceptional
24 Apr 2021
Margarita

Amazing Place

It was a pleasant place. All the staff members were very professional and friendly. I will stay there again.
Friends_and_family Friends
10/10
Exceptional
06 Oct 2020
Eduardo
Staff was amazing very welcoming friendly and on spot
Business_and_leisure Friends
4/10
Poor
29 Sep 2020
Verified traveler
The problem with this hotel is that they are not consistent with their regulations. I booked two separate stays and asked if I could leave part of my luggage behind during the 5 days I would be away. They initially agreed. When the time came to check out and just as I had to run to catch my plane, they inform me that it is against their regulation to store my luggage. They left me hanging just like that. Offered no solution.
Fortunately I found another hotel around the corner where I was able to book my next stay and they were happy to store my luggage.
Needless to stay I canceled my next stay at Las Alcobas and do not plan to stay there again and expose myself to their unprofessional inconsistency.
10/10
Exceptional
20 Feb 2020
Verified traveler
Great hotel in the best location in Mexico City.
Business
10/10
Exceptional
19 Feb 2020
EMA
Loved everything! Quiet, beautifully appointed, outstanding service, wonderful breakfast and great coffee! Not one complaint. Las Alcobas is a gem!
Leisure Partner
10/10
Exceptional
24 Jan 2020
Eric
great location, rooms n restaurants. only thing better was the service. concierge staff incredibly helpful as well.
Partner
10/10
Exceptional
20 Jan 2020
Verified traveler
Clean and great service. Spacious rooms and excellent location.
Leisure Partner
10/10
Exceptional
22 Nov 2019
RER
Gem of a hotel ideally located in CDMX. Excellent staff and great service. Attention to details is paramount. Great hotel experience in CDMX.
Business Self
10/10
Exceptional
27 Aug 2019
Verified traveler
Excellent boutique hotel in the best neighborhood of Mexico City. Great service, amenities and top notch facility. Highly recommended!!
Leisure Partner
10/10
Exceptional
19 Aug 2019
Jessica

Great place to stay in Polanco

Excellent service, clean rooms, great area, extremely helpful staff
Partner
10/10
Exceptional
14 May 2019
carolyn
Lovely hotel in safe area with great restaurants nearby. Very nice and helpful staff.
Partner
2/10
Poor
14 May 2019
Verified traveler
youre not allowed to use the bathtub with the jets outside of the hours of 9AM-9PM. if you want to take a bath after 9PM- you have to call the front desk so they can send someone to your room to turn it on....
Business_and_leisure
10/10
Exceptional
19 Apr 2019
Verified traveler
What a fabulous hotel. The location was perfect. The staff were incredibly helpful. The bed was super comfortable. We looked forward to the delicious Mexican breakfast every morning (our breakfast was included with our rate). We look forward to coming back in the future.
Leisure Friends
10/10
Exceptional
15 Apr 2019
Jamie

Fantastic

Overall, a fantastic stay. Amazing staff from check in to check out, fantastic room and services (free treats and non-alcoholic drinks in your room), the height of comfort and luxury. Will absolutely stay here again when I return to Mexico City!
10/10
Exceptional
24 Mar 2019
Verified traveler
Staff couldn’t do enough, breakfast fabulous and hotel in great position
Leisure Partner
10/10
Exceptional
06 Mar 2019
Bryan

First rate hotel and neighborhood

Wonderfully comfortable accommodations, very friendly and responsive staff, very posh neighborhood.
Family
10/10
Exceptional
25 Feb 2019
Verified traveler
Overall it was a very good service.
There was only one thing I didn't like, I arrived at the hotel at 1pm and they gave me the room until 3pm.
10/10
Exceptional
15 Dec 2018
Verified traveler
Everything was perfect, location, facilities and especially the staff !! The best hotel I have ever stayed in.
Leisure Partner
10/10
Exceptional
02 Dec 2018
Verified traveler
Las Alcobas is a lovely small hotel with excellent staff and beautifully appointed rooms. Thoughtful small extras like good soaps, choice of newspaper, turn-down service, excellent hangars and doors opening to a full-length three-way mirror create a luxury experience at a moderate cost. Very good full breakfast in the pleasant dining room. Selection of restaurants very close by. Highly recommended.
Business Partner
10/10
Exceptional
02 Dec 2018
Victoria
The service was absolutely lovely. The rooms excellent and the breakfast delicious.
Business
10/10
Exceptional
24 Aug 2018
Juan

Superb Hotel

Small, luxuriously understated. Fantastic staff. This is the best hotel in Mexico City.
10/10
Exceptional
03 Jun 2018
Aviva
This was such a lovely, unique boutique hotel in a wonderful location. The staff were warm and welcoming, breakfast was delicious, and the room was comfortable. I highly recommend this hotel and would absolutely choose it again.
10/10
Exceptional
14 May 2018
Bart

Amazing hotel

Amazing hotel service comfort and quietness
10/10
Exceptional
02 Apr 2018
Peter

It’s in the fine details

Incredible hotel with a staff that goes above and beyond to assure comfort
10/10
Exceptional
24 Mar 2018
Hilda

I will definitely stay here again!

Great boutique hotel!
Partner
10/10
Exceptional
27 Feb 2018
Charles

Mexico City--a treat

We enjoyed the excellent service and breakfasts, the décor of the common areas and our room which was very comfortable, clean, and equipped with an excellent room control system. It's located in a great area-Polanco close to excellent restaurants, shopping, and museums and parks.
Family
10/10
Exceptional
20 Oct 2017
Alejandra

Splendid small luxurious hotel

It’s set in a lively high end part of town. Spent my aniversary there and it was great!
10/10
Exceptional
06 Oct 2017
Verified traveler

Weekend

Everything was excellent! Staff is great! they help with anything that you might need. Great location, walking distance to shopping and restaurants. Easy access to visit different points in the City. Room was spotless!
10/10
Exceptional
13 Aug 2017
Verified traveler
Very good experience overall. We plan on returning.
10/10
Exceptional
05 Aug 2017
Verified traveler
I would definitely stsy there again. Best location, amazing staff, beautiful and comfortable.
10/10
Exceptional
30 Apr 2017
Michael
Superb service, great location.
Partner
10/10
Exceptional
28 Mar 2017
Nick

First time visitor to Mexico City

The hotel is luxurious but avoids seeming pretentious because of the quality of the staff. My room was exceptionally comfortable as well as luxurious, and I appreciated the many free amenities, such as unlimited water, soft drinks, etc. from the mini-fridge. But it was the staff that made this an exceptional stay for me in a new (for me), and exciting city. Every one of my staff encounters was a genuine pleasure as well as providing expert assistance and advice on what to see and how best to navigate the city. While not inexpensive, the cost is well below the high quality of the accommodations and the service. In addition to the hotel, itself, the associated restaurant, Dulce Patria, is an exceptional dining experience that should not be missed.
10/10
Exceptional
24 Mar 2017
sonny

Staff was marvelous.

Concierge made our stay delightful with incredible guides for each day.
10/10
Exceptional
14 Mar 2017
Melissa

Top class hotel

Very friendly staff. Clean and sophisticated hotel. Great location, near many great restaurants. Nice park nearby. Great area for shopping. Good breakfast items (not included in continental breakfast plan, but worth the extra money). Don't miss their restaurant \"Dulce Patria\" next door!
10/10
Exceptional
23 Feb 2017
Michael

Love this hotel!

Loved Las Alcobas. Cannot fault anything. Attention to detail is what this hotel is about. Fab location. Great good. Good weekend away.
Family
8/10
Excellent
13 Feb 2017
RK

Could have been better

Firstly, the hotel is significantly more expensive than any other option in Mexico City - and for reasons which aren't clear. The room size isn't particularly large, though well-appointed.

The included breakfast is a real disappointment, and is essentially just a fruit salad with a pastry. If you want anything else, you must pay more. This is a pretty poor breakfast when you're paying upwards of $500 per night.

The hotel also has no iron available for guests. They do offer a complementary pressing service, but the wait can be long if you need a suit or several pieces ironed. It would be better if such an expensive hotel could keep at least one iron around for guests to use.

The location is quite nice though, and the hotel is in a safe location. But it's a highly internationalized and high-end part of town, so if you want to experience the \"real\" Mexico, you'll have to take a thirty minute cab ride.
10/10
Exceptional
01 Feb 2017
Valeria

Still the best hotel in Polanco

I go to Mexico City for work a few times a year and Las Alcobas continues to be my first choice. Location, quality, service and food remains excellent visit after visit.
10/10
Exceptional
15 Jan 2017
Andrew

Beautiful and faultless

A wonderful and stylish boutique hotel in a great neighbourhood.
Partner
10/10
Exceptional
11 Jan 2017
Dave

Wonderful boutique hotel in a great neighborhood

The hotel is small, 40 or 50 rooms. The most important thing is the concierge service. They arranged airport transport, helped with restaurants, and two great tours - one of the city and the other of the pyramids. It is a first class place on a friendly scale.
10/10
Exceptional
19 Dec 2016
margaret
An excellent hotel in a great neighborhood. Front desk staff were very helpful.
Partner
10/10
Exceptional
17 Nov 2016
jo

Fantastic

The best hotel I have stayed in, great attention to detail keep it up
10/10
Exceptional
08 Nov 2016
Verified traveler

99.9% Flawless Hotel in a Perfect Location

Everything - literally everything - is perfect about Las Alcobas save one small thing. The beds are WAY too soft - like mashed potatoes - which is rough on a bad back. Otherwise the rooms are very comfortable, wonderful showers and tubs and toiletries; the service is 100% top notch and the food is fantastic both in the hotel and their restaurant Dulce Patria around the corner. Highly recommended - just check the bed before you unpack. :)
Partner
10/10
Exceptional
06 Nov 2016
Verified traveler

Exceptional!

Everything from service, the room and the restaurant was wonderful! Would highly recommend.
10/10
Exceptional
17 Oct 2016
Theow

Chic well-run intimate

Good stay. Will be back.
Family
10/10
Exceptional
20 Sep 2016
Luis

Excellent hotel in a cosmopolitan area.

The staff is service oriented without being obsequious. In other words, wonderful.
Partner
10/10
Exceptional
07 Sep 2016
David

Nice boutique hotel in Polanco

Conveniently located in Polanco, near all kinds of shopping and great attractions
Excellent bedding and great service
10/10
Exceptional
15 Aug 2016
Alex

A special experience in a special hotel

The staff was so warm and friendly. You're instantly welcomed and the service is terrific. The hotel is in a very nice part of town with easy access to many restaurants and shops. The rooms are small but chic and modern with many little amenities. Best shower I've ever used.
10/10
Exceptional
30 Jul 2016
Eric W.

Superb Hotel!

By far, this was one of the best hotel experiences we've ever had. It was truly a luxury hotel. The room was beautiful, well-designed, and finely appointed. The staff were consistently outstanding, and the restaurant (Anatol) was exceptional. The location also was wonderful, and a great base for exploring Mexico City. We highly recommend this hotel. A true gem!
10/10
Exceptional
25 Jul 2016
Rob

Just a good as you hoped!

Great staff, good food at restaurant, terrific mini-bar policy, polished
10/10
Exceptional
04 May 2016
Kari

So many bathroom amenities, so little time!

Booked only two nights and arrived after 8pm on a Sunday. For Monday I booked spa appointments and arranged lunch with the spa director prior to arrival. The services, staff, lunch and spa director where all outstanding. After our spa service we walked around the neighborhood and did some shopping. Enjoyed dinner outside the hotel. The free drinks and snacks were welcomed after our walks and spa treatments. The bathroom was the highlight and we never had time to even try the spa tub which looked so inviting.
10/10
Exceptional
28 Apr 2016
Verified traveler

Very attentive staff, classy hotel

Excellent choice, terrific staff, good breakfast. Was given free upgrade. Room had lots of nice amenities.
10/10
Exceptional
15 Apr 2016
Markus

Best Boutique Hotel in Mexico City

Once again I had the chance to stay at this fantastic boutique hotel in Mexico City. As always, great personalized service on all fronts. Service is fast and good, everyone helpful.
This time I tried out their massage offer in the SPA and can also strongly recommend this, very professional.
10/10
Exceptional
14 Jan 2016
Patricia M

More than worth the money!

Warning! Be very aware of the cement cones that dot the sidewalks! I managed to trip over one half a block from the hotel and by the time I managed to sit up, a bellman from the hotel was there with a wheelchair in order to get me back to the hotel where they had the bellman who was the \"medically\" trained one waiting for me with a huge bag of medical supplies! That is just one example of how great this hotel is! I was upgraded to a one bedroom suite when I checked in and the room was great...huge and very luxurious. Every imaginable high end store is within walking distance and there are probably 200 restaurants within a 5 block radius. Even though you are on the equivalent of Rodeo Drive, not one street sound gets in. Use a \"free\" night if you have to, but stay at this hotel! P.S. After I returned from the ABC Hospital (private, very high tech hospital in the Santa Fe area), the staff could not have more helpful and nicer...instant room service, a continuos flow of vacuum sealed ice bags(?!!!), and never ending questions re can they do anything for me! Great hotel!
Partner
10/10
Exceptional
13 Jan 2016
Verified traveler

Great Location. Staff got the extra yard!

Great hotel. Well run. Thank you everyone at Las Alcobas.
8/10
Excellent
24 Nov 2015
arnaud

Nice hotel.

Great hotel, great location.
A bit disappointed with the service at the breakfast, way too slow.
Family

Location & surroundings

Las Alcobas a Luxury Collection Hotel
Av. Presidente Masaryk 390, Distrito Federal, Mexico

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Las Alcobas a Luxury Collection Hotel

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