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Residence L´ Heritage Aristóteles 225 by BlueBay

Mexico City · Mexico

Aristóteles No.225, Col. PolancoView location

7.6/10Very good503 Reviews
Cleanliness7.4/107.4
Service8.2/108.2
Comfort7.6/107.6
Condition7.0/107.0
Location7.0/107.0
Neighborhood9.4/109.4
Value8.0/108.0
Amenities6.8/106.8
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence L´ Heritage Aristóteles 225 by BlueBay

Enjoying a great setting in the northern zone of Mexico City, this charming Department is situated in the Polanco District. It is located just a 5 minutes' walking distance from Polanco Metro Station, offering ease of access to other areas to be explored.

Guests will find themselves just a 5 minutes' walking distance from stylish shops, restaurants and entertainment venues. The hotel is located just a 20 minutes' walking distance from the National Auditorium and Chapultepec Park. This delightful Department offers guests comfort and style.

The guest rooms are beautifully appointed, enjoying a simplistic design and a relaxing ambience. It offers a wide range of excellent facilities, meeting the needs of every type of traveller.

Read more about this hotelShow less

Located in Mexico City (Polanco), Residence L'heritage Aristóteles 225 by Bluebay is steps from Avenida Presidente Masaryk and a 3-minute drive from Paseo de la Reforma. This apartment is 2.3 mi (3.7 km) from Angel of Independence Monument and 4.4 mi (7 km) from Palacio de Bellas Artes.

Make yourself at home in one of the 26 guestrooms, featuring kitchenettes with refrigerators and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.

Featured amenities include luggage storage, a safe deposit box at the front desk, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Private host property Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • You need to know
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 10:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
    • This property is professionally cleaned
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Avenida Presidente Masaryk 0.2 km / 0.1 mi
Spanish Consulate General 0.3 km / 0.2 mi
Hospital Español 0.8 km / 0.5 mi
Campo Deportivo Militar Marte 1.3 km / 0.8 mi
Chapultepec Park 1.3 km / 0.8 mi
Auditorio Nacional 1.4 km / 0.8 mi
Paseo de la Reforma 1.4 km / 0.9 mi
Parque Zoologico de Chapultepec 1.4 km / 0.9 mi
Antara Polanco 1.5 km / 0.9 mi
National Museum of Anthropology 2 km / 1.3 mi
Plaza Polanco 2.1 km / 1.3 mi
Soumaya Museum 2.1 km / 1.3 mi
Plaza Carso Shopping Center 2.2 km / 1.4 mi
Monumento a los Ninos Heroes 2.7 km / 1.7 mi
U.S. Embassy 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Single rooms: 18
  • Double rooms: 16
  • apartment
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Car park
  • Check-in hour
  • Check-out hour
Show 13 more facilities & services
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Secure parking
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour security
  • Hotel safe
  • Terrace
  • Smoking areaExtra charge
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    SUITE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDROOMSDOUBLE • TWO BEDROOMSDBL.B2

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    DOUBLE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 61 m²SUI.B2

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Living room: 1
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Bathroom: 1
    • Shower
    • TV
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Mini fridge
    • Microwave
    • Ironing set
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-1

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDROOMSSINGLE • TWO BEDROOMSSGL.B2

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    SINGLE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Residence L´ Heritage Aristóteles 225 by BlueBay

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence L´ Heritage Aristóteles 225 by BlueBay

7.6
Very good
503 Reviews
Cleanliness
7.4 /10
Service
8.2 /10
Comfort
7.6 /10
Condition
7.0 /10
Location
7.0 /10
Neighborhood
9.4 /10
Value
8.0 /10
Amenities
6.8 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Johnny
The breakfast was Amazing, and so were the front desk employees very sweet and welcoming
Family
10/10
Exceptional
06 May 2026
Callina
Our stay here for a week was amazing! The location is perfect for walking and very safe. The staff were extremely kind and helpful. Breakfast on the rooftop terrace was delicious and made to order - and also added great value for money. The rooms were clean and tidy, water was provided, as well as dishes, cups, and even a flower vase when requested. The only downsides were some peeling paint on some of the walls, the shower dripped, and one of the bedroom door latches were damaged. None of these things negatively impacted our stay.
Family
4/10
Poor
21 Apr 2026
Maria D
Breakfast, was ok
Bed was very Hard , it looks like it was clean properly . Furniture was very old , paint in the bathroom was chipping , tv was very hard to operate , refrigerator was very load , sofas were very dirty , the area which the hotel is located very nice tea closet to pretty much everything very safe . But I wouldn’t recommend this property .
Business
8/10
Excellent
27 Mar 2026
Irold
The best part was the breakfast, the room is clean but a lot of items are missing if I stay longer than one night
Partner
6/10
Pleasant
25 Mar 2026
Luis F
Los cuartos y baños están en muy mal estado, viejos y descuidados
Friends_and_family Family
6/10
Pleasant
23 Feb 2026
Pamela
The hotel needs to be renovated. The chef at breakfast is not very friendly and way too slow.
The location is very nice.
Self
10/10
Exceptional
16 Feb 2026
Stephania
Excelente servicio
Friends_and_family Friends
6/10
Pleasant
09 Jan 2026
Adonis
There were ants 🐜 in my shower, a whole colony of them 😳😤
Leisure Self
6/10
Pleasant
04 Jan 2026
Nicolas
The area is beautiful,, the room si just ok
Breakfast was good, and the girl cooking was great
Business_and_leisure Partner
8/10
Excellent
03 Jan 2026
Osmany
Courteous staff and nice complimentary breakfast stood out. While the room was clean, the sofa set looked dirty (needs a deep cleaning) and the bathroom shower door could not slide. The bathroom needs to be renovated. Overall, not bad for the price.
Leisure Partner
8/10
Excellent
30 Dec 2025
Silvia
The property is in a very good location, have a good breakfast, and the room was big but a little dark
Business_and_leisure Self
4/10
Poor
07 Sep 2025
Verified traveler
Internet and cable TV were not working during the stay, although asking front desk for help, no attempts to fix or make anything different.
Room had no dark curtains so it was very bright at dawn. Toilette was leaking so it was noisy.
In the plus side, breakfast was really good
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
Fer
Hotel phone, to communicate with front desk mainly and kitchen utensils.
Business_and_leisure Partner
10/10
Exceptional
11 Jul 2025
Verified traveler
Recomendado como siempre, una propiedad tranquila y con excelente ubicación. Su personal súper amable, todos nos ayudaron durante nuestra estancia, desde recepción hasta el personal de seguridad.
Friends_and_family Family
10/10
Exceptional
28 Apr 2025
Rodolfo
Todo excelente
Business Self
10/10
Exceptional
28 Apr 2025
Rodolfo
Todo excelente
Business Self
4/10
Poor
03 Apr 2025
Frank
When we arrived we were informed that our room was not available so we were sent to another property they have. There was nobody working the desk only the security guard at both properties. Same thing when we arrived at the second property. We had to pay an UBER to get there. I stayed at the second property several years ago and was surprised at how sad it had become. The towels were old, stained and with holes. The chefs however for the breakfast were really good. Five stars for both of them. The location is great. But I will not be staying at these properties again. Seriously the towels looked like the one I use to dry off the dog. If you stay here bring your own towels.
Business_and_leisure
6/10
Pleasant
14 Mar 2025
daniella
La propiedad está muy bien ubicada con muchos sitios cerca que puedes ir caminando, con un desayuno muy rico atendido por la Sra Alma súper amable. Es una lástima que no presten atención a la limpieza fatal, toallas viejas duras y sábanas percudidas.
Business_and_leisure Family
2/10
Poor
05 Mar 2025
Ramon
It so disgusting to find hair in your pillows and sheets.
We had to sleep on top of everything to avoid risks.
It's incredible how you can get this type of surprises in Polanco.
Anyway.
Ask for cleaning before getting here.
2/10
Poor
05 Mar 2025
Esther
Very very dirty property!!!!
Extremely noisy
Breakfast was not very good.
Price is low.
Leisure Partner
2/10
Poor
21 Feb 2025
Gurbax
The Room had no Ventilator or Airconditioning.
Water was dripping and leaking in the Toilet. No one was there to repair. The condition of linen and room was deplorable. No solution was provided.
Business Self
4/10
Poor
14 Feb 2025
Maziar
The hotel's location is fantastic—safe, walkable, and close to a Metro station with several dining options nearby. However, the building itself had numerous issues. The Wi-Fi was unreliable, the elevator was broken for most of my stay, and the room had only one very worn-out towel. There was no room service during my 3-night stay, the kitchenette lacked utensils, and the in-room safe was locked. While the area is great, the hotel itself needs significant improvements.
Leisure Self
8/10
Excellent
09 Feb 2025
Marilyn
Overall, I enjoyed my stay. The room was comfortable and spacious; the bed was also comfortable. Breakfast was cooked and served immediately, which I enjoyed very much. However, some maintenance is needed; for example, the sink leaked, and the paint was chipping off the walls. The noise isolation wasn't very good; I could hear doors slamming quite often. But the location can't be beat. Polanco is amazing, and I was within walking distance of many places of interest and surrounded by nature, which I love. It was a good experience, but don't expect pristine quality.
Business_and_leisure Self
6/10
Pleasant
23 Jan 2025
Emeli
I have to keep asking to clean the room and toilet paper. Keep asking for towels. This is my second time staying here and i didn’t have a problem the first time I stayed here like about to years ago. The place is in a great location. But they need to keep the rooms clean.
Business_and_leisure Family
10/10
Exceptional
20 Jan 2025
Rodolfo
Muyy buena ubicación
8/10
Excellent
19 Nov 2024
MARCO
Very central and walkable to and from Polanco area.
Business_and_leisure Friends
10/10
Exceptional
18 Nov 2024
Maximino
Gran servicio
10/10
Exceptional
06 Nov 2024
Lucy
Clean rooms, East check-in. The only downside is that it's right next to a major highway so it's a little loud. Bring earplugs if noise bothers you. But otherwise it's a really excellent stay! I will likely book again if I need a hotel in cdmx
2/10
Poor
29 Jul 2024
Amalia

Terrible Experience

Property is not in the condition that they show in the photos. The bedroom has a lot of humidity. They don’t have anyone at the front desk until 12 pm. The person that serves the breakfast was not available right away. I had to chase her to get food and you have to be asking for stuff. I told them that I was not satisfy and I left and they don’t want to refund the 4 nights that I had paid.
Friends_and_family Family
10/10
Exceptional
12 Apr 2024
Jesus
Great place. Would be nice if you add AC or a quieter fan, the one in the room works but it super loud
Business Self
2/10
Poor
12 Mar 2024
Orlando
they didn't even have water for use to take a shower
Business_and_leisure Family_with_children
4/10
Poor
24 Feb 2024
Olivia
The apart/hotel did not have a stocked kitchen (e.g pots, pans, utensils), it supplied us only with 2 sets of plates, bowls, 2 knives and 2 forks. No towels were in the room when we arrived, nor was there any toilet paper. The blinds were filthy. The mattress was hard. The water ran out for showers and restroom several times while we were there. No AC.

Location however, was great. Walking distance to Chapultepec and to restaurants. We stayed out in the city the majority of the day so we werent stuck in the hotel

We would have left the hotel but stayed because our first apart/hotel canceled on us day of arrival. This was our only choice for a 2 bedroom.
Leisure Family
6/10
Pleasant
16 Feb 2023
Kenneth R
Great hotel. The only bad part is the cellular signal and Wi-Fi. It is basically useless.
Business Self
10/10
Exceptional
14 Feb 2023
SALVADOR
Don’t have breakfast at the property need to go to the property 4 blocks away
Business Family
6/10
Pleasant
08 Oct 2022
Hector
Ofrecen desayuno EN el lugar, incluso la foto principal de la pagina es comedor. En ningún momento nos comunicaron que estaba fuera de servicio \"por mantenimiento\" antes de llegar al lugar.


El lugar es agradable, area muy tranquila y bonita, pero el trato se mantiene como se habla. Ellos ofrecen algo y no lo dieron completo.
Business Family
6/10
Pleasant
10 Aug 2022
Silvia
A pesar de que es un lugar ideal hubo detalles incómodos, me quedé en la planta baja y se podía escuchar lo que sucedía en recepción, el retrete en el baño no funcionaba bien, y hubo problemas con el agua calienta que solucionaron rápido. Pero lo más incómodo es que el desayuno no estaba en el establecimiento, tenía que caminar a otra propiedad a tres cuadras. Sin embargo todos fueron muy amables, cordiales, serviciales.
2/10
Poor
23 Jun 2022
Pablo
Horrible place with horrible conditions. This should be unlisted as a property.
Business Self
6/10
Pleasant
07 Mar 2020
Verified traveler
the check in , TERRIBLE, she demanded to see my confirmation
Business Self
10/10
Exceptional
27 Feb 2020
Verified traveler

Location is really excellent!!

This is a great stay for business purposes! Breakfast is buffet type and very tasty. Location is awesome and located in one of the safest neighborhoods in Mexico City. Very comfortable and clean. I always stay here 5-6 times per year because of this.
Business
8/10
Excellent
03 Jan 2020
John
Room was cold in temperature, particularly at night. We needed two electric heaters to warm it up adequately. Also, the hot water had to be run for up to 15 minutes before it reached out room (on the 2nd floor). These factors made for a cold stay.
Leisure Partner
8/10
Excellent
15 Jul 2019
Jose

Great location

The bed was comfy. Shower had good pressure. Breakfast is free and was great. Location is perfect, close to good restaurants, museums. The sofa in the living room needs to be updated but it's fine. TV and wifi works well. Our only inconvenience was that they were painting a room in our floor and the smell was strong but when we talked to the manager, she kindly changed us to better room in a different floor.
Family
10/10
Exceptional
29 Jun 2019
Jay
Great location. Very nice staff. Excellent breakfast for the price.
8/10
Excellent
28 Jun 2019
Verified traveler
good serviceand attention at front desk and clean rooms, good breakfast
Friends_and_family Family
8/10
Excellent
20 Mar 2019
Chris
Awesome location. Tons of great sites, restaurants, shops all within walking distance. Breakfast was very good. Room was fine, bathroom was fine. Details in the room weren't great, but no big deal.
Partner
8/10
Excellent
27 Feb 2019
Tereza
nice place to stay
10/10
Exceptional
24 Feb 2019
Claudio

Good option value-price

Good place of you hace Business meetings in Polanco.
4/10
Poor
17 Nov 2018
Verified traveler

VERY DISAPPOINTING LACKING BASIC AMMENITIES

Unbelievable the many BAD things for the price and nice location!! Strong MOLD smell in room 302 (later learned that all rooms that face that direction have the same problem). NO TV or any note explaining the reason. No Internet signal in the room. Towels hard like a rock. Was moved to another room just b/c I pressed the front desk not offered in the first place. All staff is very nice but ended up more exhausted by all the disappointments in the hotel than all the walking in the City. DON'T STAY HERE!!
Partner
10/10
Exceptional
07 Sep 2018
Dwayne

A Gem

The breakfast was amazing each morning, the staff kept the building and the rooms immaculate, and despite any potential language barrier, the everyone made the trip extremely great. Being so close to walking distance with everything, it's definitely a great destination location.
Friends
2/10
Poor
01 May 2018
Nah Brah

Dios mio...

Pretty bad:
No AC.
Hardly any convenient outlets (had to plug laptop into bathroom socket)
Toilet in weird space, feels like your head would hit the wall.
Toilet paper in weird spot, bottom left towards the ground.
Shower drain had a loose cover and hole that you can twist your ankle in.
Hot and cold water from the shower had the strangest proportion it didn't make any sense.
Half the shower door missing so water is going to splash on the wall/towels or the oddly placed toilet paper roll. The walls paint was coming off due to the past splash.
The towel holder near the mirror looked like it was glued on and was about to fall off.
The plug in phone didn't work.
Bed and sheets did not look clean or washed. I felt itchy after sleeping on it for a night.
No real desk to work off of.
The chair for the drawer top desk was too tight to really fit comfortably.
Lighting is pretty odd.

Employees there barely spoke English even the front desk lady (which is fine but come on). No signs so it's hard to find, semi gated so you couldn't really tell it's a hotel unless an old guy hobbles over? At least write the name on the gate or something.
10/10
Exceptional
18 Mar 2018
Soren
We were here for business travel and it was near perfect. The breakfast was amazing. The room is clean and comfortable. The location is fantastic. We will come here again.
8/10
Excellent
17 Aug 2017
Memo

Nice Hotel Excelllent locatio

Excellent location. Hotel a little noisy at night
10/10
Exceptional
01 Apr 2017
Miguel

Nice hotel in an excellent location

Excellent choice, small hotel with friendly staff, breakfast was included and very good, garage included. Perfect quiet location within walking distance of many shops and restaurants
4/10
Poor
22 Mar 2017
JL

Not per se good value for your money

Room is very basic. No TV in sitting area. Guard was asleep when returning, so had to scream to get door opened. Tried to look for a \"budget solution\" in Polanco. Will not return and pick another option. Maybe still moe hotel like.
One plus: breakfast area looked nice.
2/10
Poor
21 Nov 2016
Mariana

Danger, do not stay in this hotel!!!

Do not stay in this hotel!!!, we were almost victims of a \"virtual kidnaping\". We were in out room and everything looked fine, at 11pm the guard of the hotel knocked in the door and said that I had an urgent call in the lobby (the room was booked under my name), my husband went down stairs and took the call, a guy was saying he was the hotel manager and wanted to warn us about a group of armed people, and they want us to stay in our room, then said he needed more info about us, (we are Mexicans living in USA, so we know something about this type of calls) so my husband suspected and hand off the phone. We were very scared, at that moment you do not know what to think, if the kidnapers are outside waiting for you to go out and take you or if they will come to your room, mainly we were scared of staying in the hotel because for us, they were the ones providing our info to them, they had my name, address, phone number even email, we call the police and went to other hotel (expensive) but at least we felt safer, horrible experience, you feel exposed and you are far from home. Sad that this happens in our country, but is my responsibility to warn you, if you go to Mexico, stay in a good hotel, even if you have to pay more and do not take any call.
10/10
Exceptional
24 Sep 2016
Mary

Grest hotel at a reasonable price

Lots of charm. Great location in fashionable Polanco within walking distance of restaurants and sites. Rooms were spacious and clean.
6/10
Pleasant
07 Sep 2016
sebastian

Not the bed i booked

I booked a king size bed and they gave me a queen size one. When I asked they said i did it with expedia and it was not their fault, still the price was the same.
8/10
Excellent
27 Feb 2016
Erick

Cool suites very close to Presidente Maserik Av.

Nice suites, very confortable and clean. The suites are close to nice restaurants and shopping malls.
8/10
Excellent
16 Jan 2016
Verified traveler
This hotel a good location at an affordable price. Just so you know the breakfast is rather small and simple, but other than that I liked the hotel.
8/10
Excellent
01 Nov 2015
Carlos

Nie hotel with good location

This Little apart hotel is very nice, the room was nice and clean with friendly staff
6/10
Pleasant
11 Oct 2015
massimo

Convenient

Small but convenient apartment in en very good neighborhood
10/10
Exceptional
27 Aug 2015
Verified traveler

Nice Hotel Close to Everything

This is a nice place clean with helpful attentive staff close to everything in the center of Polanco. I will be staying there again soon.
10/10
Exceptional
02 Jul 2015
Verified traveler

Hotel reviews

Wht should I give you a free Hotel audit (review)?
Just to be nice, I think you should consider giving reward points if you want us to review your products.
BR/Ulf
4/10
Poor
21 Apr 2015
Verified traveler

Great location, not so good stay.

Location was great, safe and easy to get to. The room was clean but had nightly visitors (spiders). The bed was hard, very hard and some of my makeup and small perfume went missing not sure how. This chain own other properties in which I usually stay that are far better than this one, but they were booked during this trip. I can honestly say I will not be staying here again sorry.
8/10
Excellent
24 Feb 2015
Verified traveler

Great location in Polanco: great staff.

Good value... No fancy stuff but quiet and clean . No gym per say... A couple of static bikes at best ....overall a reasonable place at a reasonable price.
8/10
Excellent
12 Dec 2014
Verified traveler

For this part of Mexico City - Excellent Value!

Staff were very nice. it was delightful to have basically an apartment vs just a hotel room. Some of the things were a bit run down (like malfunctioning curtain for example, or a burn mark on the kitchen counter) but everything was very clean, and the staff was delightful and most helpful You would be hard-pressed to find better value in this section of Mexico City.
8/10
Excellent
25 Jul 2026
CESAR
Lo mejor de este hotel es la increíble ubicación y su desayuno, mismo que recomiendo 100%! !!!
Regresaría al hotel solo por esto, Alma que es la chica que atiende es súper atenta y su sazón es impresionante 🙂
La recepcion pasa mucho tiempo sin que haya alguien atendiendo
La limpieza no es la mejor, los cortinas sucias al
Igual que las sábanas con estas manchas generan desconfianza al momento de dormir
El colchón es súper incómodo
Me comentan que tienen planes de remodelarlo 🙏 ojalá sea pronto porque es una propiedad muy linda
10/10
Exceptional
14 Jul 2026
Diego
Todo perfecto. El desayuno al gusto excelente
Partner
10/10
Exceptional
30 Jun 2026
Samuel
Fantastic location in Polanco. Excellent breakfast prepared to order by the in-house chef.
Partner
10/10
Exceptional
30 Jun 2026
Lizbet
Esta muy bien ubicado, sobre todo para quien va a la embajada de USA, el personal es muy amable y atento. El unico detalle es que le faltaba un poco de mantenimiento a la cocineta, pero como solo me quedé 2 noches estuvo muy bien por la ubicación y precio. Si me quedaría ahí de nuevo.
Partner
8/10
Excellent
13 Jun 2026
Gilles Pierre
Muy recomendable, solo le falta mantenimiento a la habitación.
Partner
6/10
Pleasant
07 Jun 2026
Ian Joel
Habitación limpia pero en malas condiciones, el refrigerador no funcionaba pero son serviciales y tratan de resolver los empleados.
Friends_and_family Friends
8/10
Excellent
25 May 2026
Omar
Muy buena ubicacion
Family
4/10
Poor
15 May 2026
Jorge
La TV nunca funcionó.
Apartamento pequeño sin ventilador ni AC
Self
10/10
Exceptional
04 May 2026
Fernando Antonio
El desayuno estuvo muy bien
Partner
4/10
Poor
25 Apr 2026
AGUSTIN
Habitaciones viejas y muy sucias, limpieza de áreas nunca se atendió y en el desayuno todas sus áreas y aspecto del personal, muy sucias
Self
10/10
Exceptional
23 Apr 2026
gustavo raul
Muy bien el desayuno
Friends_and_family Family
8/10
Excellent
17 Apr 2026
Berenice
El lugar es pequeño pero las habitaciones cuentan con todas las amenidades, solo mejoraría la presentación de las recámaras, en la suite que nos quedamos la sala se veía desprolija y la recámara olía un poco a humedad, la cama limpia pero las sábanas arrugadas. Me parece una muy buena opción de hospedaje, le daría 5 estrellas si mejoraran eso.
El desayuno incluido está súper y la atención muy buena y la ubicación excelente.
Family
10/10
Exceptional
06 Apr 2026
Rafael Eduardo
Excelente servicio y atención de los empleados, las instalaciones bonitas, limpias y cómodas. 100% recomendable.
Family
8/10
Excellent
31 Mar 2026
cynthia
Muy buena ubicación
Partner
8/10
Excellent
26 Mar 2026
Santiago
Ok
8/10
Excellent
26 Mar 2026
Luis Fernando
Le hace falta mantenimiento en general a la propiedad. Deben considerar que no tiene aire acondicionado en las habitaciones. El desayuno fue muy muy bueno. Lo mejor que tiene es su ubicación
Self
10/10
Exceptional
24 Mar 2026
Jean
Excelente ubicacion
Business
6/10
Pleasant
23 Mar 2026
Alfonso
La ubicación es muy buena y la vista muy linda; pero les falta supervisión y mantenimiento. La nomenclatura de las llaves no corresponde con las de las habitaciones; en las sábanas encontramos pelos, el agua del lavabo no se iba, la puerta corrediza estaba suelta lo que para un niño puede ser muy peligroso, no había bote ni refrigerador en la cocina. Pienso que son cosas que se pueden corregir con un poco de esfuerzo y levantar mucho el nivel del hotel.
Friends_and_family Friends
4/10
Poor
22 Mar 2026
Marina
La ubicación muy bien, muy cerca de todo,

Pero la habitación un poco sucia, no nos pusieron botes de basura, muebles descuidados.

Cuando llegamos unos huéspedes estaban solicitando cancelar sus demás días en el hotel, no supimos porque pero fue extraño

Algo que paso es que había cerrado la ventana del baño en la noche y en la mañana estaba abierta, cómo si alguien la hubiera abierto por fuera ¿cómo por qué?, cosas que sacan de onda
Friends
10/10
Exceptional
15 Mar 2026
Ricardo
Excelente lugar
Partner
10/10
Exceptional
13 Mar 2026
Hiram
Cuenta con gym,restaurante, elevador y en las habitaciones hay cocineta completa.
Cerca hay centros comerciales. Excelente ubicación
Self
8/10
Excellent
09 Mar 2026
Josue
Es un lugar muy agradable, limpio, seguro, con los precios dentro de expedía, vale mucho la pena, tiene algunos detalles pero son mínimos, como que las llaves del baño si no las cierras duro, siguen tirando agua y en ya de esas casi se derrama el agua y se combina con que el agua se estanca y no se va, pero aparte de eso todo está muy bien
Partner
10/10
Exceptional
05 Mar 2026
jorge arturo torres
EXCELENTE LUGAR, UBICACION, COSTO Y PERSONAL
Self
6/10
Pleasant
01 Mar 2026
Isabel
Es evidente que a las habitaciones les hace falta mantenimiento. Hay problemas de humedad y hongo en las paredes, puertas dañadas, accesorios del baño rotos, persianas que no funcionan, etc. Ademas de que al llegar a nuestra habitacion el piso del baño estaba completamente mojado y aunque nuestra reservación era para tres personas y estabamos en una suite de dos recamaras, solo teníamos una toalla en el baño.
El tema del estacionameinto tampoco es ideal, al momento de nuestra reservacion la pagina mostraba que se la propiedad contaba con estacionamiento, e incluso se ofrecía como una ventaja sobre otros alojamientos en la zona, solo para llegar y que nos dijeran que los lugares eran limitados y como otros huespedes habian llegado antes, ya no había espacio para nosotros .
El resto de servicios y atenciones (ubicación, recepción, desayuno) sin problemas.
Family
10/10
Exceptional
01 Mar 2026
Martha Alicia
Excelente servicio
2/10
Poor
28 Feb 2026
Daniel
Absolutamente inaceptable una habitación en las condiciones en que nos entregaron.
Primero nos dieron un primer piso que olía muy mal y pedimos cambiar, pero el cambio estuvo peor por que cuando llegando a media noche a descansar las sábanas tenian pelos de todo tipo y fue lo mas asqueroso que me ha pasado en un hotel y obviamente tuvimos que bajar a que nos dieran sabanas nuevas y fundas para las almohadas por que ellos nisiquiera pfrecieron hacerlo y ademas el estado de la habitación con paredes en estado real de mal mantenimiento. No se como portales de turismo pueden ofrecer un hospedaje de esta categoria.. vergonzoso!!
Partner
8/10
Excellent
26 Feb 2026
Cristian
El personal por lo regular es muy amable, la limpieza un 7/10 creo que podrían mejorar bastante, la ubicación es demasiado buena, conectas con varios puntos de la ciudad e incluso estación del metro caminando.
8/10
Excellent
04 Feb 2026
JOSE
La ubicación, el silencio, amplitud de la recámara.
Business Partner
6/10
Pleasant
03 Feb 2026
César Armando
El internet No funciona nada bien!! El desayuno es de lo mejor es lo que recomiendo ampliamente.
Business
10/10
Exceptional
30 Jan 2026
FRANCISCO
LA LIMPIEZA DEL DEPARTAMENTO Y EL PERSONAL MUY AMABLE Y RECEPTIVO
Business
2/10
Poor
25 Jan 2026
Rafael Ricardo
El chef muy poco cordial y desatento, tuvimos un problema que dejaron encerrado nuestra camioneta con un carro y no tenían las llaves disponibles, en la maniobra casi imposible para sacar la camioneta mi facia delantera terminó con un raspón, cuando hablé con la encargada ella me dijo que no podían hacer nada al respecto.
Partner
8/10
Excellent
12 Jan 2026
Blanca Alicia
Personal muy amable, desayuno muy rico, la habitación muy vieja y descuidada
Business Partner
10/10
Exceptional
02 Jan 2026
Maria
⭐️⭐️⭐️🌟muy agradable lugar, limpio, tranquilo y muy amplio! Me encantó la zona y sus instalaciones!
Leisure Partner
10/10
Exceptional
17 Dec 2025
Tatys
todo excelente, desde la recepción, el desayuno bastante bueno, me encantó.
Business Partner
8/10
Excellent
15 Dec 2025
Jose
Habitación confortable con buena atención del personal.
Leisure Partner

Location & surroundings

Residence L´ Heritage Aristóteles 225 by BlueBay
Aristóteles No.225, Col. Polanco, Ciudad De Mexico, Mexico

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Residence L´ Heritage Aristóteles 225 by BlueBay

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