BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
9.0/10Excellent377 Reviews
Cleanliness9.4/10 9.4
Service10.0/10 10.0
Comfort9.0/10 9.0
Condition9.8/10 9.8
Value8.6/10 8.6
Amenities9.4/10 9.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Capitalia Antara Polanco
With a stay at Capitalia Antara Polanco in Mexico City (Polanco), you'll be a 3-minute walk from Antara Polanco and 8 minutes by foot from Avenida Presidente Masaryk. This luxury aparthotel is 1. 2 mi (1. 9 km) from Auditorio Nacional and 1.
3 mi (2 km) from Paseo de la Reforma. Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional features at this aparthotel include complimentary wireless internet access, a communal living room, and complimentary use of a nearby fitness facility.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A complimentary buffet breakfast is served daily from 8:00 AM to noon. Make yourself at home in one of the 35 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops.
40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks.
Show less
With a stay at Capitalia Antara Polanco in Mexico City (Polanco), you'll be a 3-minute walk from Antara Polanco and 8 minutes by foot from Avenida Presidente Masaryk.
This luxury aparthotel is 1.3 mi (2 km) from Paseo de la Reforma and 2.5 mi (4.1 km) from Angel of Independence Monument. Make yourself at home in one of the 35 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops.
40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and you can also request cribs/infant beds (complimentary). Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Popular amenities
Free WiFi
Dining services
Concierge
Spa
Gym
Non-smoking
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Hotel policies
No rollaway/extra beds available
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
-
Special Instructions
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
-
Spoken Language
English
Hebrew
Spanish
Nearby attractions
Antara Polanco
0.2 km / 0.1 mi
Hospital Español
0.3 km / 0.2 mi
Avenida Presidente Masaryk
0.7 km / 0.4 mi
Soumaya Museum
0.9 km / 0.5 mi
Acuario Inbursa
0.9 km / 0.6 mi
Plaza Carso Shopping Center
1.1 km / 0.7 mi
Plaza Polanco
1.2 km / 0.8 mi
Spanish Consulate General
1.2 km / 0.8 mi
Paseo de la Reforma
1.5 km / 0.9 mi
Chapultepec Park
1.7 km / 1.1 mi
Campo Deportivo Militar Marte
1.8 km / 1.1 mi
Auditorio Nacional
1.9 km / 1.2 mi
Parque Zoologico de Chapultepec
2.2 km / 1.4 mi
Hipódromo de las Américas
3 km / 1.9 mi
National Museum of Anthropology
3 km / 1.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 35
- Connecting rooms
- aparthotel
- MasterCard
- Visa
- City centre
- Airport
- Entertainment Area
- Key Collection
- Check-in hour
- Check-out hour
- Wi-fi
Show 10 more facilities & services
- Launderette
- 24-hour security
- Smoke detector
- Terrace
- Sun terrace
- Gym
- Business centre
- LGTBIQ friendly
- Online check-in
- Online Check-out
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT CITY VIEW KING BEDAPARTMENT • CITY VIEW KING BEDAPT.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCapitalia Antara Polanco
APARTMENT CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT COMFORTAPARTMENT • COMFORTAPT.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCapitalia Antara Polanco
APARTMENT COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: APT.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE BASICTRIPLE • BASIC • 1 Bedroom • 44 m²TPL.Z1
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Dining Area
- Smoke detector
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
Show all 19 amenities
- Kitchen utensils, plates & cups
- Kitchenette
- Internet access
- TV
- Hairdryer
- Shower: 1
- Bathroom: 1
- Desk
- Toiletries
- Cot on demand
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCapitalia Antara Polanco
TRIPLE BASIC
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: TPL.Z1
Room amenities
- Wi-fi
- Dining Area
- Smoke detector
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Kitchen utensils, plates & cups
- Kitchenette
- Internet access
- TV
- Hairdryer
- Shower: 1
- Bathroom: 1
- Desk
- Toiletries
- Cot on demand
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BUSINESSDOUBLE • BUSINESS • 1 Bedroom • 34 m²DBL.BS
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- BUSINESS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Shower: 1
- Bathroom: 1
- Dining Area
- Smoke detector
- Desk
- Toiletries
- Wi-fi
Show all 20 amenities
- Cot on demand
- Balcony
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Kitchen utensils, plates & cups
- Kitchenette
- Internet access
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCapitalia Antara Polanco
DOUBLE BUSINESS
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- BUSINESS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BS
Room amenities
- Hairdryer
- Shower: 1
- Bathroom: 1
- Dining Area
- Smoke detector
- Desk
- Toiletries
- Wi-fi
- Cot on demand
- Balcony
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Kitchen utensils, plates & cups
- Kitchenette
- Internet access
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BASICDOUBLE • BASIC • 1 Bedroom • 42 m²DBL.Z1
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Wi-fi
- Balcony
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
Show all 20 amenities
- Mini fridge
- Kitchen utensils, plates & cups
- Kitchenette
- Internet access
- TV
- Shower: 1
- Bathroom: 1
- Cot on demand
- Toiletries
- Desk
- Smoke detector
- Dining Area
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCapitalia Antara Polanco
DOUBLE BASIC
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1
Room amenities
- Hairdryer
- Wi-fi
- Balcony
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Kitchen utensils, plates & cups
- Kitchenette
- Internet access
- TV
- Shower: 1
- Bathroom: 1
- Cot on demand
- Toiletries
- Desk
- Smoke detector
- Dining Area
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT DELUXE CITY VIEW KING BEDAPARTMENT • DELUXE CITY VIEW KING BEDAPT.CV-DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCapitalia Antara Polanco
APARTMENT DELUXE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.CV-DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT LUXURY CITY VIEWAPARTMENT • LUXURY CITY VIEWAPT.CV-LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- LUXURY CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCapitalia Antara Polanco
APARTMENT LUXURY CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- LUXURY CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: APT.CV-LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BASICDOUBLE • BASIC • 1 Bedroom • 31 m²DBL.Z1-2
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Desk
- Toiletries
- Cot on demand
Show all 20 amenities
- Bathroom: 1
- Shower: 1
- Hairdryer
- TV
- Internet access
- Kitchenette
- Kitchen utensils, plates & cups
- Mini fridge
- Microwave
- Dining Area
- Smoke detector
- Balcony
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCapitalia Antara Polanco
DOUBLE BASIC
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1-2
Room amenities
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Desk
- Toiletries
- Cot on demand
- Bathroom: 1
- Shower: 1
- Hairdryer
- TV
- Internet access
- Kitchenette
- Kitchen utensils, plates & cups
- Mini fridge
- Microwave
- Dining Area
- Smoke detector
- Balcony
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT PREMIUM CITY VIEWAPARTMENT • PREMIUM CITY VIEWAPT.CV-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PREMIUM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCapitalia Antara Polanco
APARTMENT PREMIUM CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PREMIUM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: APT.CV-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BASICDOUBLE • BASIC • 1 Bedroom • 31 m²DBL.Z1-1
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Balcony
- Wi-fi
- Cot on demand
Show all 20 amenities
- Toiletries
- Desk
- Smoke detector
- Dining Area
- Bathroom: 1
- Shower: 1
- Hairdryer
- TV
- Internet access
- Kitchenette
- Kitchen utensils, plates & cups
- Mini fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCapitalia Antara Polanco
DOUBLE BASIC
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1-1
Room amenities
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Balcony
- Wi-fi
- Cot on demand
- Toiletries
- Desk
- Smoke detector
- Dining Area
- Bathroom: 1
- Shower: 1
- Hairdryer
- TV
- Internet access
- Kitchenette
- Kitchen utensils, plates & cups
- Mini fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Capitalia Antara Polanco
100
reviews shown
Jon
Staff was amazing. Location was great, as there were 2 malls across the street with amazing food options.
Metro subway was only a 15 minute walk away, which gave you easy access to all México City has to offer.
Metro subway was only a 15 minute walk away, which gave you easy access to all México City has to offer.
ricardo
Very clean and the location is perfect walking distance to restaurants and pharmacy
Diana
Clean room, breakfast
Ranvir
Overall it’s a good place to stay
Luis
Excelente experiencia quedarse en Capitalia Polanco
gonzalo
Excellent location and top notch property.
Julia
Not good over all, no hot water sometimes no water, nobody clean the room for a week, no fresh towels, not easy to communicate ! Not a good experience o. Our vacation to Mexico
Enrique
Very poor service for checking, first time ever I get the room almost 5:00 p.m.
elie
The property has potential but the noise is a problem. They should fix the windows. Also there are very few services and its not that clear on the listing
Abraham
Clean, elegant, and great customer service.
Marcel
Great place. Very centric.
Myrna
Great location super walkable. The rooms had a lot of natural light but they ended up getting very hot throughout the day. The amenities weren’t great - breakfast was a 3/5 and they would only clean the rooms if you asked them to. I stayed for 2.5 weeks and only got 1 clean and had to ask for a second one when I ran out of supplies. Gym was also mediocre. But I think the location and spaciousness was great.
Hilda
Great location, staff were friendly and welcoming. we love it.
Jazmin
Capitalia Antara Polanco was great and exceeded my expectations! The host was very informative and communicated prior to check-in which made the process very easy. The entire staff I dealt with was very kind, polite, and helpful. The property is very clean, smells great, and both of my rooms were spacious and had plenty of amenities (including full kitchen) that helped me enjoy my stay. I also took advantage of the complimentary rooftop breakfast on two occasions and it was lovely enjoying the city view with fresh juice and eggs made to order. It really helped to get the mornings started on my busy days. The location is very convenient, there's plenty to do in the surrounding areas from shopping to dining and sightseeing. In just short walks we were able to go to both Antara plaza and Palacio de Hierro for shopping, dined at several restaurants with lots of variety, toured Museo Soumaya, as well as covered the basics at convenience stores and pharmacies. While other attractions were just a short drive away like Bosque Chapultepec and lucha libra at Arena Mexico. I'm very thankful this stay enhanced my trip, I felt like I had nothing to worry about. I would definitely stay here again!
Jessica
The breakfast and the chef’s service in the roof garden were excellent.
Eric
i asked for my room to get cleaned and I asked for late checkout and they said ok than the day of they tell me no late check out and I had to leave at 11 on the dot if I would of known that I would have had a extra day than I had to wait at the airport with all my stuff for 5 hours B4 my plane come
Daniel
Yes the room and view was very beautiful the staff was friendly and very attentive
israel
The location amenities and the room was very good . We were told to make our own bed, had to ask for towels and toilet paper when used. The room was never cleaned during the three day stay. Liked the complimentary breakfast.
MARIA
El cuarto y el baño me encantaron. Tiene una cocina pequeña, una salita, balcón; es muy agradable, moderno y cómodo. Está en Polanco en una parte más comercial pero muy ubicado!
La razón por la cual no pongo cinco estrellas es porque el staff no me pareció amable. No están entrenados para hotelería. No saludan, no ayudan, no son hospitalarios como caracteriza a los mexicanos. Y aunque el desayuno está incluido y se sirve en el rooftop, que es muy agradable, las señoritas que atienden no son amables ni comunicativas, y tampoco están entrenadas.
Una de ellas estaba comiendo y cocinando al mismo tiempo. La única persona amable y risueña fue Adel!
Por lo demás, me gustó el hotel. Tomar en cuenta que hacen limpieza cada 7 días, y si quieres que limpien diariamente, es un servicio pagado
La razón por la cual no pongo cinco estrellas es porque el staff no me pareció amable. No están entrenados para hotelería. No saludan, no ayudan, no son hospitalarios como caracteriza a los mexicanos. Y aunque el desayuno está incluido y se sirve en el rooftop, que es muy agradable, las señoritas que atienden no son amables ni comunicativas, y tampoco están entrenadas.
Una de ellas estaba comiendo y cocinando al mismo tiempo. La única persona amable y risueña fue Adel!
Por lo demás, me gustó el hotel. Tomar en cuenta que hacen limpieza cada 7 días, y si quieres que limpien diariamente, es un servicio pagado
Nataly
Todo estuvo muy bien, lo único que las toallas del baño estaban un poco viejas y las paredes del baño tenían manchas.
El primer código no sirvió pero ya el segundo perfecto
El primer código no sirvió pero ya el segundo perfecto
Adam
Great view and clean facility
Alexandra
very comfortable, great location and staff very helpful and pleasant
Ben
The rooms rooms were beautiful and very comfortable. The service wasn't the best. When we needed some extra help it proved to be a little difficult.
Cynthia
Great area, staff were kind, and the rooftop was very cute. Would stay here again.
Geena
Great place!!
Adaorah
Clean room with everything you need. Great location and friendly staff.
mehul
Amazing stay and perfect location
Karla Castillo
Love it
Liliana
El senor del front desk es super amable nos sentimos en casa ... felicitacipnes
Wilbert
This was our second day. Staff is very friendly rooms are equipped with what is these for comfortable stay.
You can’t beat to the great location, restaurants are within walking distance, plenty to do and see.
Highly recommend
You can’t beat to the great location, restaurants are within walking distance, plenty to do and see.
Highly recommend
Dina Elizabeth
Personal muy amable, lugar agradable
Adriana
Recommend 100% clean, friendly and excelent service
Zeila
The room was clean, spacious, and the staff was very attentive. However, I could hear everything going on outside (think sirens and traffic noise) and it made it somewhat difficult to sleep as I am a very light sleeper.
Javier
Super smooth. Great rooms!!
Gerardo
Good hotel
JUAN JOSE
Ubicación y comodidad
Mauro
The room is very clean, the view is amazing. The receptionist is so kind.
Mauro
The place and customer service is beyond amazing
Definitely we will come back.
Definitely we will come back.
MARIA ESTHER
El staff excelente, muy amables y actitud de servicio. La habitación 705 puede ser un poco ruidosa por los ruidos de la calle y por encontrarse justo debajo del gym donde escuchas como otros huéspedes están usando las pesas ya que las dejan caer
Nohora
Property too noisy my room had water damage and ac was leaking water making noise good thing it was cold but I suggest inspecting rooms thoroughly before
checking in guests. Also suggest offering to clean room daily and fresh towels
checking in guests. Also suggest offering to clean room daily and fresh towels
jorge s
Buen lugar, nuevo, limpio y bien distribuido.
Ruido de la calle y paredes delgadas, se escuchaba la TV del vecino.
Ruido de la calle y paredes delgadas, se escuchaba la TV del vecino.
Steven
Good place to eat
Macarena andrea fica
Clean and comfortable, friendly staff
LUIS ROLANDO
they should include cleaning of the rooms on a daily basis based on the price.
Jose
My stay was very enjoyable, and Karen at the front desk was exceptional!
Esteban Ramon
The location is awesom. Was a little loud from traffic on Main Street but I am not picky. Only thing I didn’t like is not being able to get ahold of the hotel host to get fresh towels but all in all a great place to stay.
Susana
The hotel was great! super spacious rooms brand new and in a great location. Some noise from the main avenue but nothing that kept us up all night.
Norma
Definitely not a quiet zone
Norma
My experience was not as what I expected, after my first night I didn’t have water in the morning for a few hours then I come back to my room in the evening and there was not power! They said it was happening in the whole area but a neighbor said he was there for the last month and that was happening every week. We didn’t have power for about 5 hours then I ask to get clean towels and sheets they said it was an extra cost for that!
Jose
Excellent location, comfortable bed and very nice attractions nearby.
Zhongnan
Good amenity, but it is noisy outside.
Alexis
The reason I gave it four stars is because I paid for the room that I said city view, and we stayed at the second floor and not at a higher level, and there was a big tree covering the window to top it . The wall where the air conditioning unit was was full of the water running down and looked ugly. Other than that, I liked the place a lot.
Jenny
The room is pretty good, I just don’t the bad street noise in the night. Almost couldn’t sleep night through.
Andrés
Great location, neat clean property and great service from Angel, the concierge. Recommended!!!!
Abraham
Lovely property, can be loud at times.
Juan Carlos
Hermoso lugar con absolutamente todo bien preparado y pensado. Solo cambiaria las cortinas por unas Blackouts
jessica
Perfect location in the heart of Polanco, close to top restaurants and shops. The apartment was clean, modern, and well-equipped, with a comfortable bed and strong WiFi. Check-in was smooth, and the building felt safe.
Tony
The location is very good. Walk to supermarket and shopping mall. Because of near street so it’s very noisy. The pillow is very uncomfortable. One is too thin and two is too thick.
Ruth
Trendy and beautiful place to stay in Polanco
norman
Mejorar limpieza
La ubicación es excelente, así como el personal que asiste, sin embargo un punto a mejorar es la limpieza
Lingfei
Terrible check in
Rochelle
This property is in a great location. The rooms are spacious and modern. The staff was very friendly and helpful. Walkable to many great eating and shopping options. Easy to get to tourist attractions throughout Mexico City.
Krystal
Ubicacion
La ubicación es muy buena y la habitación es espaciosa.Sin embargo, la cama no es comoda y las habitaciones se escucha el ruido de la calle y la avenida.
Erick
I really enjoyed my stay so much - the apartment was great and the staff very friendly. It was clean with amenities and in a perfect location. I wish the address would have been more clearly described or available in the app more easily because I had a hard time locating the hotel.
claudia
The apartment was impeccable and seemed brand new. Comfortable bedding, high end soap and shapoo pumps. Easy check in
Rafael
Low key it slaps.
I had a wonderful time at the apartment! The white linens gave so much peace… The whole place was giving “japandi/earthy” vibes. Everything was to my liking to be honest!
No notes whatsoever. The location is prime! Uber rides were cheap and quick. There are a lot of local stores nearby, even some malls who appear to be on steroids!
I would definitely recommend anyone staying here! It is secure and peaceful.
No notes whatsoever. The location is prime! Uber rides were cheap and quick. There are a lot of local stores nearby, even some malls who appear to be on steroids!
I would definitely recommend anyone staying here! It is secure and peaceful.
Gloria
Is perfect location and the place is beautiful, clean an spacious
Deni
Loved this place for the views and cleanliness and ease of access. Wonderful concierge Fernando went above and beyond in making our stay pleasant
Julia
Everything was super clean and the staff was really helpful.
Lorena
Amazing place well located and beautiful, equipped with everything yoy need for a pleasant stay in Polanco
Verified traveler
Looking forward to come back
Loved the cleanliness, the minimalistic style, the quality of products (body cream, soap). Everything is brand new, and we slept so well. The location is fantastic!
Alfred
Safe with 24 hour security and new condos
Alfred
Very safe with security 24 hours a day and clean new condo.
Basthi
The property is located in a very centralized location, very secured area and walking distance to many very good restaurants, and parks where you can find the street venders for more casual food. We had a 1st floor highway side room, although you could hear the traffic it was not loud enough to bother our sleep even on weekends. Had a temporary AC issue but it was addressed and everything was very good thereafter. AC was very nice and cold. I would recommend this room for those just staying a few days or a few weeks since the layout allows you be very comfortable with a full kitchen. Yes we will stay here again on our next visit.
Julio
Muy buena estancia, elegante y práctico
Francisco
Todo está excelente. Solo considero que el cheking debería ser a las 3 pm y no a las 4 pm; y el checaout a las 12 del día y no a las 11 am. Y nos tocó vivir un incidente donde se fue la luz en dos ocasiones únicamente en nuestra habitación, dieron solución rápidamente pero si es algo poco inusual.
Lorena
Todo estuvo muy bien, excelente lugar y ubicación
Miguel Angel
La propiedad en buen estado en general, limpia, espaciosa y con posibilidad de hacer café con cápsulas, lo cual adoré. toallas suficientes para dos días, buen desayuno. El único punto es el plato de la regadera, revisar si está sucia o tiene hongos, lo segundo es peligroso para el huésped. Ya me quedé previamente aquí y lo volveré a hacer.
Juan Pablo
Habitación cómoda y limpia con equipamiento nuevo
Gerardo
The bath and hand towels were dirty; it was very difficult to get them replaced. The sheet in my room was dirty, too. They need to work on those details.
Erika Maricela
Habitacion limpia, cama comoda
FERNANDO
La habitacion me parecio muy comoda
Alma
Todo muy limpio, muy moderno y con muy buen servicio y atención. Recomendable!!
Laura
Excelente todo, la ubicación muy buena.
Maria Clara
Quarto extremamente limpo, ambiente super zen, café da manhã ótimo e funcionários muito solícitos. Achei o check-in um pouco difícil, fechei a diária 30 minutos antes e cheguei sem código, foi um pouco complicado para conseguir!
Venus Yesenia
Todo muy bien
JESUS
Servicio de limpieza diario en habitaciones.
Jaime Daniel
La persona encargada súper grosera y prepotente, mal lugar para hospedarte
Claudia
muy bien ubicado
Alan
Mucho ruido exterior, no se descansa. Servicios del área de baño muy precarios, jabón y shampoo rebajados con agua y regadera tapada.
Rossana claudia
Impecable habitación fácil check in, si buscas un lugar cerca de la nueva embajada americana esta perfecta, a 20 mins en auto
ANDRES
Solicité varias veces el late check out
Y a minutos de las 11 fue q me dijeron que no y tuve que cambiar todo mi plan
El ruido del exterior es demasiado para dormir
Y a minutos de las 11 fue q me dijeron que no y tuve que cambiar todo mi plan
El ruido del exterior es demasiado para dormir
jose manuel
Muy cerca de todos los lugares en Polanco, habitación cómoda, solamente el ruido de los carros que pasan por la calle si te llega a la habitación
Fabiola
En general todo estuvo muy bien en nuestra estancia y sobre todo tiene una excelente ubicación, todo el personal muy atento
THOMAS
Muy buena ubicación. Habitación muy amplia y cómoda. La cama excelente.
El desayuno podría ser un poco más extenso.
El desayuno podría ser un poco más extenso.
René
La habitación es amplia perfecta para familias, tiene minibar, parrilla eléctrica, microondas, cafetera, te ponen café y para lavar tus platos; lo único que estuvo mal fue que el agua para bañarse en la mañana estaba fría, en la noche bañé a mi bebé y estaba caliente y menos mal, porque en la mañana me tocó bañarme con agua fría, no hubiera podido bañar a mi bebé.
el desayuno está muy sencillo, pero bien, te hacen huevos al gusto y hay un poquito de fruta, cereal y pan dulce, está muy sencillo, pero bien para salir ya desayunado, la ubicación es ideal, es lo que más vale la pena, justo frente a un centro comercial con varios restaurantes y un supermercado abierto 24 hrs
el desayuno está muy sencillo, pero bien, te hacen huevos al gusto y hay un poquito de fruta, cereal y pan dulce, está muy sencillo, pero bien para salir ya desayunado, la ubicación es ideal, es lo que más vale la pena, justo frente a un centro comercial con varios restaurantes y un supermercado abierto 24 hrs
Fernando
La habitacion muy amplia y limpia
Carlos
El hospedaje no tiene un responsable que resuelva, hay un vigilante que hace lo que puede. Por las lluvias se fue la luz en la cuadra lo cual originó que no pudieramos ingresar hasta las 10pm, la habitación es bonita, PERO extremadamente ruidosa. Por la mañana no habia agua, baje a recep ion y el guardia mencionó que por la baja de la luz del dia anterior las bombas no funcionaban, afortunadamente el agua llegó justo a tiempo para no perder nuestras juntas de trabajo.
Habia una alarma sonando en algun local contiguo hasta las 5:30am, mejores ventanas nos hubieran ayudado a dormir.
Creo que tener un generador de energia para equipos básicos como las bombas del agua es una inversión que vale la pena.
Habia una alarma sonando en algun local contiguo hasta las 5:30am, mejores ventanas nos hubieran ayudado a dormir.
Creo que tener un generador de energia para equipos básicos como las bombas del agua es una inversión que vale la pena.
FERNANDO
Una gran opción para quienes tienen reuniones en Polanco!
Georgina
La ubicación es excelente, la habitación cuenta con buen espacio, está muy limpia y cómoda, no te hacen limpieza diaria a menos que pasen 7 días de estancia
Location & surroundings
Capitalia Antara Polanco
Edgar Allan Poe, 359, Ciudad De México, Mexico
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Capitalia Antara Polanco
172 hotel photos
