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The Alest Hotel

Mexico City · Mexico

Calle Eugenio Sue, Colonia Polanco 45View location

9.8/10Excellent373 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort10.0/1010.0
Condition10.0/1010.0
Amenities9.8/109.8
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Alest Hotel

Nestled in the heart of Polanco, between the renowned President Masaryk Street and Lincoln Park, Hotel Busué offers a luxurious retreat in a historic setting. This intimate hotel, a favorite among intellectuals, seamlessly blends old-world charm with modern Mexican culture.

Whether you're here for business or leisure, you'll appreciate the unique warmth and personalized service. The beautifully renovated interiors preserve the history of this iconic house, internationally recognized for over 20 years as a meeting place for celebrities and gourmets.

Each of the 11 rooms is designed to provide a comfortable, home-like experience, complete with thoughtful amenities and surprising details.

Read more about this hotelShow less

With a stay at The Alest Hotel in Mexico City (Polanco), you'll be steps from Avenida Presidente Masaryk and 9 minutes by foot from Paseo de la Reforma. This luxury hotel is 0.4 mi (0.6 km) from Chapultepec Park and 0.5 mi (0.7 km) from Auditorio Nacional.

Treat yourself to a stay in one of the 20 individually decorated guestrooms, featuring heated floors and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: USD 300 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 70 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Avenida Presidente Masaryk 0.1 km / 0.1 mi
Spanish Consulate General 0.5 km / 0.3 mi
Chapultepec Park 0.6 km / 0.4 mi
Campo Deportivo Militar Marte 0.7 km / 0.4 mi
Auditorio Nacional 0.7 km / 0.5 mi
Paseo de la Reforma 0.8 km / 0.5 mi
Parque Zoologico de Chapultepec 0.9 km / 0.6 mi
Hospital Español 1.3 km / 0.8 mi
Antara Polanco 1.6 km / 1 mi
National Museum of Anthropology 1.8 km / 1.1 mi
Plaza Polanco 2.3 km / 1.4 mi
Soumaya Museum 2.4 km / 1.5 mi
Monumento a los Ninos Heroes 2.4 km / 1.5 mi
Plaza Carso Shopping Center 2.4 km / 1.5 mi
Torre Mayor 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2014
  • Year of most recent renovation: 2014
  • Total number of rooms: 19
  • Number of floors (main building): 3
  • boutique hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
Show 29 more facilities & services
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Hotel safe
  • Lift access
  • Concierge
  • Bikes available
  • Café
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Conference room
  • Business centre
  • MassageExtra charge
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Snacks
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDS SUPERIORDOUBLE • TWO QUEEN BEDS SUPERIORDBL.2Q-SU

    Photos are not available for this room type.

    The Alest Hotel

    DOUBLE TWO QUEEN BEDS SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXE KING BEDJUNIOR SUITE • DELUXE KING BEDJSU.DX-KG

    Photos are not available for this room type.

    The Alest Hotel

    JUNIOR SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOM ONE BATHROOMRoom • ONE BEDROOM ONE BATHROOM • 1 Bedroom • 35 m²ROO.1W-B1
    Room ONE BEDROOM ONE BATHROOMPhoto unavailable8 photos

    The Alest Hotel

    Room ONE BEDROOM ONE BATHROOM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 3–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    ONE BEDROOM ONE BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1W-B1

    Room amenities

    • Tea and coffee making facilities
    • Wi-fi
    • French Balcony
    • Safe
    • Hairdryer
    • Shower
    • Internet access
    • Minibar
    • Ironing set
    • Slippers
    • TV
    • Bikes Available: 2
    • Housekeeping
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE ONE BEDSUITE • DELUXE ONE BED • 1 Bedroom • 47 m²SUI.1B-DX
    SUITE DELUXE ONE BEDPhoto unavailable10 photos

    The Alest Hotel

    SUITE DELUXE ONE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 3–3 • Adults: max. 1 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B-DX

    Room amenities

    • Cable TV
    • Bikes Available: 2
    • Housekeeping
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The Alest Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRAND DELUXERoom • GRAND DELUXEROO.DX-GD

    Photos are not available for this room type.

    The Alest Hotel

    Room GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BED • 1 Bedroom • 23 m²ROO.1B
    Room ONE BEDPhoto unavailable6 photos

    The Alest Hotel

    Room ONE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Room amenities

    • TV
    • Minibar
    • Internet access
    • Shower: 1
    • Bathroom: 1
    • Housekeeping
    • Safe
    • Wi-fi
    • Ironing set
    • Cable TV
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    The Alest Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRAND DELUXESUITE • GRAND DELUXESUI.DX-GD

    Photos are not available for this room type.

    The Alest Hotel

    SUITE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDS • 1 Bedroom • 36 m²ROO.2B
    Room TWO BEDSPhoto unavailable6 photos

    The Alest Hotel

    Room TWO BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Room amenities

    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Bikes Available: 2
    • Housekeeping
    • Wi-fi
    • Cable TV
    • Shower
    • Hairdryer
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDROOMS ONE BATHROOMJUNIOR SUITE • TWO BEDROOMS ONE BATHROOM • 1 Bedroom • 55 m²JSU.1W-B2
    JUNIOR SUITE TWO BEDROOMS ONE BATHROOMPhoto unavailable11 photos

    The Alest Hotel

    JUNIOR SUITE TWO BEDROOMS ONE BATHROOM

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDROOMS ONE BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.1W-B2

    Room amenities

    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wi-fi
    • Bathrobes
    • Slippers
    • Cable TV
    • Housekeeping
    • Bikes Available: 2
    • Shower
    • Hairdryer
    • Internet access
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE ONE BEDRoom • DELUXE ONE BED • 1 Bedroom • 36 m²ROO.1B-DX
    Room DELUXE ONE BEDPhoto unavailable8 photos

    The Alest Hotel

    Room DELUXE ONE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B-DX

    Room amenities

    • Bikes Available: 2
    • Housekeeping
    • Cable TV
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRAND DELUXEQUADRUPLE • GRAND DELUXEQUA.DX-GD

    Photos are not available for this room type.

    The Alest Hotel

    QUADRUPLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BED • 1 Bedroom • 29 m²ROO.1B-1
    Room ONE BEDPhoto unavailable8 photos

    The Alest Hotel

    Room ONE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B-1

    Room amenities

    • Minibar
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Individually adjustable air conditioning
    • Cable TV
    • Tea and coffee making facilities
    • Wi-fi
    • TV
    • Internet access
    • Housekeeping
    • Bikes Available: 2

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 36 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable5 photos

    The Alest Hotel

    Room TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Room amenities

    • Toiletries
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Housekeeping
    • Cable TV
    • Make-up mirror

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    The Alest Hotel

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Alest Hotel

9.8
Excellent
373 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
10.0 /10
Condition
10.0 /10
Amenities
9.8 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
John Douglas
Great place to stay. Safe, clean and staff very friendly.
Would stay again and would recommend to anyone.
10/10
Exceptional
20 Jul 2026
Trenton
Beautiful, intimate hotel with great service in a great location
Family_with_children
10/10
Exceptional
20 Jul 2026
Carlos
Well located but the best everyone was so nice and helpful.
Family_with_children
10/10
Exceptional
08 Jun 2026
Ellen
Great stay! Everybody was so inviting and helpful.
10/10
Exceptional
24 May 2026
Ricardo
Great stuff friendly clean location very attentive.
Partner
10/10
Exceptional
20 May 2026
Andres
Todo el personal te hace sentir super especial...TODOS! seguro regreso en mi proximo viaje a CDMX
Partner
10/10
Exceptional
11 May 2026
Verified traveler
The Alest in Polanco was an outstanding stay. A small, elegant boutique hotel just steps from Masaryk, with some of the best dining and shopping in Mexico City literally a minute away.

What truly sets this property apart is the personal attention. You are not one of thousands of guests; here everyone knows your name, and the experience feels private, warm, and exclusive, almost as if the hotel were your own home in Polanco.

Beautiful design, elegance, great amenities, excellent dining, and exceptional service throughout. We also loved how safe and comfortable the area felt walking to and from Masaryk at any hour.

Highly recommend for anyone looking for a luxury boutique experience in Mexico City.
Family
10/10
Exceptional
29 Apr 2026
Tee
Beautiful, 5 star boutique hotel located in upscale and charming Polanco. Rooms are beautifully appointed, welcoming lobby that is spotless with amenities you find in a large 5 star hotel.....turn down service, room service , etc. and a very attentive staff. This hotel has all of the style and luxury of larger hotels but without the crowds.
Partner
10/10
Exceptional
01 Apr 2026
Mike
Great location, exceptional staff, noteworthy property—fine attention to detail as it relates to space/configuration/high end finishes throughout. Would definitely recommend.
Family_with_children
10/10
Exceptional
13 Mar 2026
CRISTINA
Great location in Polanco, close to shops, cafes and restaurants
Self
10/10
Exceptional
03 Mar 2026
Martha
Great neighborhood with tons of shops and restaurants. Hotel was quiet. Our room was spacious and beautifully appointed. Even the trash can was made of marble! Will definitely stay again and highly recommend this charming boutique hotel.
Friends
10/10
Exceptional
23 Feb 2026
Janeth
Everything was perfect. Location was beautiful. Near multiple fancy restaurants and just three blocks away you had food stands that were clean and you could find anything you could think of. From gorditas, huaraches, sea food and even fresh juices. The hotel was clean, and perfect for those instagram photos. Personnel was professional, respectful and kind. Breakfast was limited but just what we needed. Will definitely be staying here again. IG @jaaaaaaaneth
Family_with_children
8/10
Excellent
16 Feb 2026
Mrugesh
The hotel was beautiful! Amenities were amazing! The only thing I didn’t like is that there was no daylight as the room was on the inside with windows facing another room.
8/10
Excellent
23 Jan 2026
CRISTINA
The rooms are amazing, very clean hotel.
Limited in certain services but the service iverall has gotten better, i have been staying at The Alest since 2021/2022.
Business Self
10/10
Exceptional
30 Dec 2025
Aaron
Friendly staff, very clean, great location!
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Katherine Sunghee
Great staff and service
10/10
Exceptional
11 Dec 2025
Jose
Excelente hotel. Esta es la segunda vez que me hospedo ahí y quedé invitado a volver en otra ocasión
Business_and_leisure Family
8/10
Excellent
30 Nov 2025
Nir
Great service, high end hotel. Very clean. Fantastic location.
Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Giulia
Staff was very friendly and helpful. We loved our stay there. Would stay again!
Leisure Partner
10/10
Exceptional
31 Oct 2025
luis
Boutique hotel, very good at details with friendly staff and excellent location
Business Family
10/10
Exceptional
16 Oct 2025
Gustavo
Excellent
Business Self
10/10
Exceptional
24 Sep 2025
Rogelio
Very Nice Boutique Hotel, clean, quiet and safe
Leisure Partner
10/10
Exceptional
08 Sep 2025
FEDERICO
Hreat
10/10
Exceptional
06 Sep 2025
Gjorgi
.
Business Self
10/10
Exceptional
06 Sep 2025
Verified traveler
Amazing hotel that pampers you.
Friends_and_family Family
10/10
Exceptional
03 Sep 2025
Luis
Beautiful property and very friendly staff.
Business_and_leisure Self
10/10
Exceptional
31 Aug 2025
Gerardo
Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel
Business Self
10/10
Exceptional
31 Aug 2025
Magdalena
Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.
Business_and_leisure Family
8/10
Excellent
29 Aug 2025
Dylan
Just a lot of noise above me in room
10/10
Exceptional
14 Aug 2025
CECIL
Staff really set those HotelCerart - they certainly delivered!
10/10
Exceptional
05 Aug 2025
Alice
Great service. Beautiful big rooms. Fantastic location.
Leisure Partner
10/10
Exceptional
30 Jul 2025
Constance
Great hotel! The staff was amazing.
Leisure Family
10/10
Exceptional
21 Jul 2025
Carrie
Friendly. Delicious breakfast. Good location. Would upgrade room
Leisure Partner
10/10
Exceptional
18 Jul 2025
Yashua
Beautiful boutique hotel, highly recommend!
Leisure Self
10/10
Exceptional
15 Jul 2025
Alison
Exceptional Stay – Highly Recommend!

We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed.

The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared.

The Alest is a stunning property in a great location. We can’t wait to come back!
Leisure Partner
10/10
Exceptional
14 Jul 2025
Haji V

Gracious boutique hotel in the heart of Polanco

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.
Partner
10/10
Exceptional
11 Jul 2025
Ronald
Very splendid , quaint, charming a vey hospitable staff.
Leisure Family
10/10
Exceptional
06 Jul 2025
Lizandra
The best hotel service we have received in our life. Great location and attention to details.
Leisure Family
10/10
Exceptional
30 Jun 2025
Kristy
I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed.

It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay.

If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!
Leisure Family
10/10
Exceptional
09 Jun 2025
Ana
Beautiful and great design. Maribel and all staff wonderful
10/10
Exceptional
08 Jun 2025
Melissa
Great location! Excellent service!
Business_and_leisure Self
8/10
Excellent
10 May 2025
CRISTINA
Prefer not to answer
Business Self
10/10
Exceptional
03 May 2025
Susanna
Unique and elegant property. Close to shops, walkable and convenient.
Leisure Family
10/10
Exceptional
30 Apr 2025
BRENDA
Very nice and good area
Business Self
10/10
Exceptional
12 Apr 2025
Ying
The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.
10/10
Exceptional
10 Apr 2025
Michelle
The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!
10/10
Exceptional
06 Apr 2025
Margarita
Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.
Leisure Friends
10/10
Exceptional
05 Apr 2025
Jacqueline
Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.
Leisure Partner
10/10
Exceptional
31 Mar 2025
Joseph
Awesome hotel in a fantastic location
Business Self
10/10
Exceptional
23 Mar 2025
Juan Pablo
Beautiful property. Great location in Polanco area.
Leisure Partner
10/10
Exceptional
10 Mar 2025
Ariana
Great
10/10
Exceptional
05 Mar 2025
Sarah
My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.
Leisure Friends
10/10
Exceptional
03 Mar 2025
Edita
GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind!
Many staff members deserve more than \"honorable mention\" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis.
Thank you all and looking forward to see you all again! Edita & family, San Antonio
Family
10/10
Exceptional
28 Feb 2025
Jeff
Beautiful property . Fantastic service
10/10
Exceptional
27 Feb 2025
Carla
Beautiful place
Leisure Self
10/10
Exceptional
24 Feb 2025
mindy

A must stay in Mexico City

Amazing and really lovely hotel in fabulous area in Mexico City.
Friends_and_family Friends
8/10
Excellent
23 Feb 2025
F-Valerie
A lovely place to stay while in Mexico City.
10/10
Exceptional
19 Feb 2025
roberta
Todo bien
10/10
Exceptional
02 Feb 2025
vladimir
Fantastic
Business_and_leisure Family
10/10
Exceptional
25 Jan 2025
Bobby
This was our first stay here. It will not be our last.
Partner
10/10
Exceptional
24 Jan 2025
CRISTINA
One of my favorite boutique hotels in Mexico
10/10
Exceptional
20 Jan 2025
Anissa
Had business in the city and made a quick trip to Mexico City. The Alest was a superb property and will definitely be back. I have stayed at a neighboring property around the corner for 3 times as much and this was just as nice. Excellent value and highly recommend.
Business Self
10/10
Exceptional
15 Jan 2025
Eduardo
Excellent
Leisure
8/10
Excellent
09 Jan 2025
luis enrique
Great
Business Family
10/10
Exceptional
08 Jan 2025
Laurel
Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.
Leisure Family
10/10
Exceptional
05 Jan 2025
Sylvana

Romantic Night Away

The staff was amazing. The bed was so comfortable and the room was very romantic. The bath products were top notch!
Partner
6/10
Pleasant
19 Dec 2024
Rhys
Our stay at The Alest Hotel was incredibly mixed.

On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping.

However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this.

The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones.

The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both.

As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel.

I couldn’t recommend this hotel.
Leisure Partner
10/10
Exceptional
12 Dec 2024
Adriana
We loved our stay at the Alest! Beautiful boutique hotel: modern, lovely decoration, wonderful service! The location in Polanco is unbeatable with many walkable options nearby yet on a quiet street. Breakfast is delicious. We have found our new place when visiting Mexico City!
Partner
10/10
Exceptional
12 Dec 2024
vance
Great experience will stay again
Business_and_leisure Partner
10/10
Exceptional
06 Dec 2024
Edgar
Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.
Leisure
10/10
Exceptional
06 Dec 2024
Michelle
Hands down the best hotel I have ever stayed at. Like going back in time! Was just beautiful. So sad I was only in Mexico City for one night, I would have loved to enjoy the hotel for longer.
Leisure Partner
10/10
Exceptional
28 Nov 2024
jan
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Leisure Family
10/10
Exceptional
22 Nov 2024
Ralph
Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful
Leisure Partner
10/10
Exceptional
22 Nov 2024
JUAN
Excellent
Business_and_leisure Family
10/10
Exceptional
20 Nov 2024
malick
Fantastic !
Business Self
10/10
Exceptional
10 Nov 2024
miguel
Great boutique hotel , staff was great, great location, great rooms and very clean
Business Partner
10/10
Exceptional
05 Nov 2024
jormalyz
El servicio al cliente es insuperable por todo el equipo de trabajo. Tengo que reconocer que el servicio de Lourdes y Maribel fue a otro nivel, la atención a los detalles y gustitos gastronomicos en conjunto con el chef Emmanuel...que les puedo decir!!!!
Business Family
10/10
Exceptional
04 Nov 2024
Karelin
Amazing hotel beautiful and classy perfect location, one of a kind ⭐️
Business_and_leisure Partner
10/10
Exceptional
28 Oct 2024
Mauricio
Best boutique hotel in Polanco, highly recommend
Business Self
10/10
Exceptional
17 Oct 2024
ximena
very good stay
10/10
Exceptional
15 Oct 2024
Juan
Nice boutique hotel, very nice neighborhood, feel very safe, you can walk to restaurants and shops
Business
10/10
Exceptional
07 Oct 2024
Estela
Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!
Business Self
10/10
Exceptional
06 Oct 2024
Elane
Great staff and location A
10/10
Exceptional
25 Aug 2024
Margarita
Such a great spot. Can’t wait to go back.
Leisure Self
10/10
Exceptional
14 Aug 2024
Jacek
A lovely boutique hotel with a very friendly and professional staff. The location was perfect, in the middle of an upscale residential neighborhood but also very convenient to many great shops and restaurants. Great breakfast, charming atmosphere, I’ll be happy to return anytime!
10/10
Exceptional
11 Aug 2024
Joel
The best boutique hotel I have ever been to!!
Business Self
10/10
Exceptional
27 Jul 2024
CECILIA

Best boutique hotel in Polanco

Amazing hotel, great location.
Partner
10/10
Exceptional
17 Jul 2024
Isabelle
The hotel is beautiful, modern and new. The rooms are on the small side but very comfortable. The service was 5 star, very nice staff and accommodating to my requests. Ameneties include daily breakfast served to table, mini bar and mexican sweets in your room. One thing to note is based on the room type, my room didn’t have a window outside - it was nacing an indoor space so there was not a lot of light.
Business Self
10/10
Exceptional
09 Jul 2024
Steven
This was a great choice. The hotel is beautiful and staff so friendly. Victor knew all our names by second day. Loved everything about it.
Family
10/10
Exceptional
09 Jul 2024
Palig Arzoumanian
Make sure to get a room with outside looking windows!
Leisure Family
10/10
Exceptional
08 Jul 2024
Leonel
Muy atentos todos!!
Business_and_leisure Family
10/10
Exceptional
27 Jun 2024
Shelley

A gem!

A fabulous boutique hotel , great location, and just very comfortable with exceptional service and attendance to every detail. Just perfect! Will be back. Super comfortable bed with high end linen and very quiet.
Partner
10/10
Exceptional
27 Jun 2024
Shelley

A gem!

A fabulous boutique hotel , great location, and just very comfortable with exceptional service and attendance to every detail. Just perfect! Will be back. Super comfortable bed with high end linen and very quiet.
Partner
10/10
Exceptional
19 Jun 2024
Megan
One of the best hotel experiences we have ever had! We will definitely be staying here again and again.
Leisure Partner
10/10
Exceptional
18 Jun 2024
Priya
What a lovely experience! Luis arranged the best tours for us. Gave helpful dining recommendations. Everything was within walking distance. Great with teenagers always looking for something to do or eat. The staff were kind, and helpful to my entire family that booked 3 rooms for 4 days.
The only thing that could improve was the dining. Breakfast selections in the included breakfast were not great, and honestly we preferred to leave and eat elsewhere or just eat a granola bar instead. After staying at the Four Seasons in April this location is much better, service on par but food selections are weak in comparison.
Leisure Family
10/10
Exceptional
14 Jun 2024
maria
Excelente
Leisure Family_with_children
10/10
Exceptional
13 Jun 2024
Michael
Excellent customer service Carla is a great host the Saenz family is very pleased with The Alest Hotel. Nuestras mas sinceras gracias a Carla :)
Leisure Family
10/10
Exceptional
11 Jun 2024
Myra
Beautiful hotel! Highly recommend 💯
Business
10/10
Exceptional
23 May 2024
Paul

Great find

Great Boutique Hotel. If you like a view, some rooms are internal and don’t have one
Business
10/10
Exceptional
22 May 2024
Marisol
I had such a wonderful experience at The Alest hotel. The staff was so kind and attentive. The room was always clean and stocked. They had great robes (I love hotels with robes). I’ve stayed at other hotels in Mexico City, but The Alest is easily the best one. I’m definitely staying here on my next visit!
Leisure Family

Location & surroundings

The Alest Hotel
Calle Eugenio Sue, Colonia Polanco 45, Ciudad De Mexico, Mexico

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The Alest Hotel

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