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Hotel Valle de México

Mexico City · Mexico

Av Primero De Mayo, 15View location

7.8/10Very good1,000 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort7.4/107.4
Condition7.4/107.4
Location8.0/108.0
Neighborhood7.0/107.0
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Valle de México

This hotel is located on the edge of Mexico City and Naucalpan de Juarez. It is set on one of the main roads in the Mexican capital, the Periférico ring road.

Guests will find the nearest restaurants just 5 minutes from the hotel and it is a 15-minute walk from bars, the centre of Naucalpan and the Toreo metro station.

It lies just 15 minutes from the Centro de Convenciones Banamex and the Comite Olimpico Mexicano, 20 minutes from the shopping area of Polanco, 25 minutes from Plaza Satelite and only 45 minutes from Mexico City International Airport.

This themed hotel has a great tradition and reputation within the tourism industry in Mexico. It comprises a total of 175 comfortable rooms and all the necessary services to provide guests with the comfort they require.

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Facilities on offer to guests include a 24-hour reception and check-out service, a hotel safe, a currency exchange facility and lift access. There is a restaurant and guests have conference facilities and Internet access at their disposal. Free parking for those arriving by car.

The hotel rooms are specially designed for business travellers. All come with a private bathroom with a shower and offer a King Size Bed or Two Double Beds. They are equipped with a TV, Internet access and a safe.

Guests are served breakfast each morning and the midday and evening meals may be enjoyed à la carte.

Located in Naucalpan, Hotel Valle de Mexico Toreo is in the business district, within a 5-minute drive of Toreo Parque Central and Mexican Olympic Museum. This hotel is 2.7 mi (4.3 km) from Centro Citibanamex Convention Center and 4.1 mi (6.6 km) from Chapultepec Park.

Stay in one of 59 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Toreo Parque Central 1.9 km / 1.2 mi
IMSS Lomas Verdes Mexico DF 3 km / 1.8 mi
Mexican Olympic Museum 3.3 km / 2 mi
Centro Citibanamex Convention Center 3.6 km / 2.3 mi
Hipódromo de las Américas 4.1 km / 2.6 mi
Plaza Polanco 4.5 km / 2.8 mi
Plaza Carso Shopping Center 4.7 km / 2.9 mi
Acuario Inbursa 4.9 km / 3 mi
Soumaya Museum 5 km / 3.1 mi
Antara Polanco 5.6 km / 3.5 mi
Avenida Presidente Masaryk 5.8 km / 3.6 mi
Hospital Español 6.1 km / 3.8 mi
Paseo de la Reforma 6.2 km / 3.8 mi
Spanish Consulate General 6.5 km / 4 mi
Chapultepec Park 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 175
  • Number of floors (main building): 11
  • Single rooms: 70
  • Double rooms: 20
  • Quadruple rooms: 20
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 28 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Luggage room
  • Towels and bed linen
  • Café
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Photocopier
  • Business centre
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin BASICDouble or Twin • BASICDBT.Z1

    Photos are not available for this room type.

    Hotel Valle de México

    Double or Twin BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Hotel Valle de México

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CAPACITY 4QUADRUPLE • CAPACITY 4QUA.C4

    Photos are not available for this room type.

    Hotel Valle de México

    QUADRUPLE CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Hotel Valle de México

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 22 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    Hotel Valle de México

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Bathroom
    • Shower
    • TV
    • Wi-fi
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Valle de México

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Hotel Valle de México

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Hotel Valle de México

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Hotel Valle de México

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hotel Valle de México

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Hotel Valle de México

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2-1

    Photos are not available for this room type.

    Hotel Valle de México

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSE • 1 Bedroom • 22 m²DBL.RO-2
    DOUBLE RUN OF HOUSEPhoto unavailable3 photos

    Hotel Valle de México

    DOUBLE RUN OF HOUSE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO-2

    Room amenities

    • Wi-fi
    • Housekeeping
    • Internet access
    • TV
    • Shower
    • Bathroom
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR TWO DOUBLE BEDSQUADRUPLE • SUPERIOR TWO DOUBLE BEDSQUA.2D-SU

    Photos are not available for this room type.

    Hotel Valle de México

    QUADRUPLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hotel Valle de México

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 22 m²DBL.2D-SU
    DOUBLE SUPERIOR TWO DOUBLE BEDSPhoto unavailable4 photos

    Hotel Valle de México

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Room amenities

    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom

    Facilities with extra charge

    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BASICSINGLE • BASICSGL.Z1

    Photos are not available for this room type.

    Hotel Valle de México

    SINGLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hotel Valle de México

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Hotel Valle de México

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Valle de México

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hotel Valle de México

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BASICQUADRUPLE • BASICQUA.Z1

    Photos are not available for this room type.

    Hotel Valle de México

    QUADRUPLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Hotel Valle de México

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Hotel Valle de México

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 22 m²ROO.KG-SU
    Room SUPERIOR KING BEDPhoto unavailable6 photos

    Hotel Valle de México

    Room SUPERIOR KING BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-SU

    Room amenities

    • Children share the bed with parents
    • Safe
    • Wi-fi
    • Bathroom
    • Shower
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Valle de México

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Hotel Valle de México

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Valle de México

7.8
Very good
1,000 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
7.4 /10
Condition
7.4 /10
Location
8.0 /10
Neighborhood
7.0 /10
Amenities
7.6 /10
100 reviews shown
8/10
Excellent
19 Feb 2026
Ernesto
Nice room just what I needed for one night
very helpful front desk staff
Self
10/10
Exceptional
03 Jan 2026
emmanuel
Es muy tranquilo y privado
Business
4/10
Poor
18 Dec 2025
Mario
Food was ok, cleanliness was not. Towels, etc.
Business Self
10/10
Exceptional
01 Dec 2025
Daniel
Rooms are cleaned every day and staff makes sure I have all clean towels etc..
Business
8/10
Excellent
07 Nov 2025
Christopher
Great Experience
10/10
Exceptional
06 Nov 2025
krystal
Bien
2/10
Poor
05 Nov 2025
Amy
HORRIBLE!!! My room was directly over a nightclub the played music so loud it shook my windows until 5am!!!!!
I had zero sleep! Staff was rude! and unhelpful. My key didn't work 50% of the time so I had to walk back down almost every time I went to my room to get them to reprogram my key! They would only leave half of a toilet paper roll with no reserve so we ran out of toilet paper every day! DO NOT ReCOMMEND!
Leisure Family
10/10
Exceptional
22 Oct 2025
Armando
Staff was excellent!!!
Business_and_leisure Family
10/10
Exceptional
04 Oct 2025
Daniel
All is great for my stay.
Business
8/10
Excellent
08 Jul 2025
Ricardo
Excelente instalaciones, buena atencion, pero el proceso de envio de facturas es un poco complicado. La de hospedaje te la atienden rapido, pero las del restaurant, te toman los datos y tienes que recordar en recepcion, si no no te llegan.
Business Self
8/10
Excellent
16 Jun 2025
Maria
Me gusta pero hacen falta servicios cafeteras el aire acindicionado , el cafe del desayuno terrible y el cable de la television no se puede ver nada . Pero la gente amable ohhh y les hacen falta microhondas y hieleras no se puede guardar nada por q esta muy caliente gracias 🤗
Leisure Self
6/10
Pleasant
24 Mar 2025
Shari
Unfortunately you get what you pay for. No air conditioning just a fan. The second night we stayed the TV didn’t work and the staff, Abigail, said they would have to look into it the next day. This was 9:00 pm. No one to help at 9pm. Ridiculous! I would recommend this hotel if you are just sleeping and leaving the next day.
Leisure Partner
8/10
Excellent
30 Oct 2024
Alfredo
Good enough for the price
Business
10/10
Exceptional
28 Oct 2024
Jonathan
Buen servicio en recepcion, pero mi habitación el colchón tenía manchas de sangre y el ambiente se sentía empolvado
Leisure Friends
4/10
Poor
27 Oct 2024
Samantha
Este hotel no es conveniente si tu visita a Ciudad de México es principalmente por turismo. No está a 20 minutos derivado al tráfico. La limpieza del hotel no es buena. Considero que es un hotel muy básico para mi gusto.
Leisure Family
2/10
Poor
05 Apr 2024
Destiny Travel
Pague 5 noches y solo pudimos quedarnos la primera noche ya que no teniamos opcion. La mañana siguiente tuvimos que movernos a otro hotel en el centro. Es decir perdimos el dinero. El hotel esta muy lejos del Aeropuerto y del centro de la ciudad. Algunas personas locales nos indicaron que la zona es peligrosa . Nuestra habitacion no tenia agua caliente, la electricidad solo habia en la mitad de la habitacion, los toma corrientes no servian, la puerta del baño sin cerradura. Las sabanas estaban sucias y percudidas como si no se cambiaran en meses.
La verdad no recomiendo el lugar
Leisure Family
10/10
Exceptional
19 May 2023
Manuel
Muy buena estancia y buen precio
Leisure Family
4/10
Poor
24 May 2022
Francisco
The hotel is next to the periferico and there are a lot of noise. We can't sleep well.
Business Family_with_children
10/10
Exceptional
28 Jul 2020
PerlaTéllez
Mi estancia fue muy amena, el trato del personal fue excelente, tienen todas las medidas de sanidad (gel, indicaciones de sana distancia en lobby, restaurante, elevador), incluso un kit con cubrebocas, gel, toallita y guantes. En el restaurante ofrecen un servicio muy bueno también, las mesas sanitizadas y a distancia. Me sentí muy tranquila y muy bien atendida.
Business Family
4/10
Poor
26 Feb 2020
Jorg
Very unfriendly staff at the reception desk. Not standard
Business
2/10
Poor
25 Feb 2020
Joerg
Very poor service and unfriendly service in all areas
Business
6/10
Pleasant
30 Jan 2020
MLopez
My flight was cancelled and I checked out on 1/27
I was not able to get a refund.
It was impossible to reach anyone.
The restaurant service was horrible
Julio was not nice, my pancakes were cold , no fork or knife were given
Leisure Self
8/10
Excellent
11 Jan 2020
Juan
Muy exelente hotel servicio de calidad y atención de primera
Friends_and_family Family
8/10
Excellent
29 Dec 2019
javier
Nice hotel and reasonable prices
Friends_and_family Family
2/10
Poor
21 Oct 2019
Verified traveler
Very loud music playing all night till 6 am we couldn’t sleep at all
Friends_and_family Family
8/10
Excellent
27 Jun 2019
Verified traveler
For the price the hotel is ok. Nice personal, quick check in. The only problem is the location. Is near a major road and the cars are to loud. For people that do not might the noise of the car this place is perfect.
Friends_and_family Partner
8/10
Excellent
16 May 2019
Verified traveler

Good location, basic hotel

Good location, basic hotel
10/10
Exceptional
30 Aug 2018
Verified traveler

Great business hotel!

Very well located, well appointed rooms, clean rooms, has restaurant on site and amazing value for the money
4/10
Poor
30 Aug 2018
Marie
Employees are really helpful. However, this is not a place for a family vacation, especially with kids. The place is not attractive. The restaurant has limited options on the menu. The beds are uncomfortable. Its suitable however just to get a night's rest.
4/10
Poor
08 Aug 2018
Maria Carmen M

Very unpleasant

One nite Was very cold, and i call the staff and ask how to turn the heater. The answer Was that it doesn't work. Then at nite I asked for a glass of hot water for tea. I tole the staff at the cafetería. I would go tommy Room drop OFF my things and come back for the water. He said no just wait is almost ready. Because the elevator has to be actívated with a magnétic card, when i reached for the card the glass of hot water fell all over my clothes leaving me with burns in my hand and stomach. Al of this could have been avoided if the elevator worked normaly and the magnétic card used to Open the Room door instead of elevator. Then to Open the door of the Room they give you a regular ole fashion key. The lock Was detective. The first time I had to call the cleaning staff to open door for me . Until the y showed me how to manuver the key. Over all it Was not a Pleasant experiencia.
Family
8/10
Excellent
02 Nov 2017
Verified traveler

OK

For business purposes is fine, however, the Wi-Fi is very slow and you can get frustrated. Is clean and the room has enough space, but the noise outside can be heard clearly. Traffic around the area is awful, and the area seems not safe to walk around and there is no restaurants and other facilities nearby.
4/10
Poor
24 Oct 2017
Verified traveler
Dirty room, front desk people not helpful or friendly
6/10
Pleasant
04 May 2017
P
Somewhat clean place. Expedia prepayment avoided any hassle.
4/10
Poor
13 Apr 2017
Mauricio

Some issues

At check-in i faced issues, I'm pretty sure was hotel problem, orbitz support staff resolved the issue.

The room was very old

The bathroom wasn't very clean.

No soap.
10/10
Exceptional
09 Mar 2017
alejandro

Nice hotel

Customer service is really good. All the staff were very friendly. The area is quiet and close to restaurants and markets. The rooms were kept very clean. I had a good stay!
10/10
Exceptional
30 Nov 2016
Arturo

it's real clean and comfortable

i think you have to improve your wi fi connections
Family
2/10
Poor
28 Aug 2016
Verified traveler

bad service bad bed

i don't like this hotel, stuff is not polite,service is bad, the bed is small
6/10
Pleasant
07 May 2016
Verified traveler

noisy

It was OK, but very noisy. All day and night there was a tapping sound could be from construction. Was hard to fall asleep
Family
8/10
Excellent
14 Jul 2026
Hugo Ricardo
La primera habitación que me asignaron apestaba a cigarro pero me cambiaron de habitación luego luego sin ningún problema , el servicio de desayuno fue excelente, el personal muy atento y la comida esta rica, el estacionamiento si deja que desear porque no es parte del hotel, es una empresa externa
Partner
8/10
Excellent
14 Jul 2026
Jose Daniel
Buena atencion, instalaciones comodas, desayuno aceptable, buena ubicacion
Business
10/10
Exceptional
11 Jul 2026
Rafael
Personal muy atento instalaciones algo descuidadas pero para el precio está excelente y muy buena ubicación
Partner
2/10
Poor
07 Jul 2026
Julio Cesar
Hotel con cuartos muy malos, no ponen colcha o edredón, no tiene TV por cable, la limpieza muy mala, y el desayuno muy limitado sin variedad. No lo recomiendo porque van a sufrir muchas molestias en general
Partner
4/10
Poor
07 Jul 2026
José Juan
El desayuno lo bueno y no hay cervicios de TV ni internet bueno
Family_with_children
10/10
Exceptional
05 Jul 2026
Ricardo
Todo muy bien
Family_with_children
2/10
Poor
02 Jul 2026
Cinthya
El desayuno estaba muy rico ,
10/10
Exceptional
01 Jul 2026
Soledad
Muy cómoda la habitación y mucha seguridad
Family
10/10
Exceptional
29 Jun 2026
Martha Leticia
Muy cómodo y además con el paquete de desayuno incluido súper buena la comida
Family
10/10
Exceptional
28 Jun 2026
Angelica
La ubicación es relativamente cerca del centro citibanamex, la mayoría del personal es atento.
El desayuno excelente, y la atención que brindan los meseros también es buena.
La limpieza de la habitación es buena.
Por segundo año consecutivo elegí este hotel y la verdad es que me agrada mucho
Family
2/10
Poor
28 Jun 2026
Aaron
EL SERVICIO DE RESTAURANTE TERRIBLE 😤 PÉSIMA ATENCIÓN
Business
6/10
Pleasant
23 Jun 2026
Roberto
Solo para dormir
Self
2/10
Poor
22 Jun 2026
Aaron
En cocina lleve varias veces acudiendo y le e pedido azúcar, catsup un vaso ejemplo y todas las. Veces ni comprando ni pagando parece les haces un favor solo el restaurante PÉSIMA ATENCIÓN
Business
6/10
Pleasant
15 Jun 2026
Quetzalcóatl
La puerta del baño muy mal, no se podía asegurar y estaba sobre una especie de riel para deslizarse y se salió del riel. El desayuno no tenía variedad, solo huevo (diferentes preparaciones) o chilaquiles (sin huevo). Lo demás estuvo bien pero esas dos situaciones le restan mucho aunque el costo fue bastante accesible tomando en cuenta que fue en tiempos del mundial. Si lo que buscas es algo barato donde pasar la noche es una buena opción pero si buscas mayor calidad y comodidad busca otro lugar.
6/10
Pleasant
15 Jun 2026
guillermo juventino
1
2/10
Poor
14 Jun 2026
Rick
No es un lugar que yo pueda recomendar… el restaurante no cuenta con personal para ofrecer el servicio.
Family_with_children
10/10
Exceptional
13 Jun 2026
Lucila
Habitación muy limpia y el personal muy atento
Family
10/10
Exceptional
12 Jun 2026
Oscar I.
Lugar cómodo, seguro y limpio
Business
10/10
Exceptional
11 Jun 2026
Jesús Omar
Muy bien ubicado, muy buen servicio. Les agradezco que siempre me conserven mi habitación, aun cuando llego un poco tarde. Limpio, tranquilo y económico.
Self
10/10
Exceptional
11 Jun 2026
Oscar I.
Cómodo y céntrico
Business
10/10
Exceptional
10 Jun 2026
Santiago
Ubicación estratégica, buena atención.
Self
8/10
Excellent
07 Jun 2026
Flor Ivette
El personal fue súper atento
Family
10/10
Exceptional
07 Jun 2026
Cristian
El servicio y la ubicación excelente
Family_with_children
8/10
Excellent
03 Jun 2026
Luis Antonio
Todo bien, un poco lento el servicio y ocupan arreglar su recepción
Family_with_children
10/10
Exceptional
03 Jun 2026
Carlos Eduardo
Es mi mejor opción cuando voy a la Ciudad de México: a unos pasos de Periférico Norte, desde donde puedes moverte con facilidad hacia el poniente de la Ciudad de México o hacia el Estado de México. El hotel está limpio, grande, con buenos servicios. El baño y los muebles son cómodos, y el smarTV funciona perfecto. Además el personal es muy atento. Seguro regresaré.
Self
8/10
Excellent
03 Jun 2026
GILBERTO
No hay flexibilidad en el check in es exactamente a las 15:00
Business
8/10
Excellent
31 May 2026
Alan
Habitación limpia, personal muy amable, la comida muy rica.
Dan tarjeta para poder ingresar al piso de tu habitación y había problemas para ingresar
Family
2/10
Poor
31 May 2026
Marco Antonio
Atrás del hotel hay un antro y las ventanas dejan pasar el ruido, imposible dormir. Sumado al ruido del tráfico de periférico y Primero de mayo, demasiado ruido.
Family
6/10
Pleasant
27 May 2026
Heron
Para llegar a la ubicacion en auto es muy complicada la vialidad y peor en hora pico. El estacionamiento está a unos metros adelante de la entrada al lobby. Encontramos basura (una envoltura mediana de una paleta) debajo de una de las camas. La habitación muy ruidosa porque hay vías rápidas y hay mucho movimiento aún en la madrugada. La única ventaja es que estaba a 10 minutos del lugar de mi cita. El desayuno es muy básico pero suficientes las porciones incluye jugo, fruta, café y huevos en varios estilos. Tambien puedes pedir a la carta. La habitación de buen tamaño. No hay aire acondicionado ni tampoco ventilador. Solo habia un calefactor. El wifi bien. El baño ok.
Family_with_children
10/10
Exceptional
25 May 2026
Victor
Habitación en buenas condiciones. Personal amable. Desayuno bueno y amable los meseros
Self
10/10
Exceptional
24 May 2026
Elsa Paola
Me gusta el ambiente del hotel, muy lindo y tranquilo, al igual que su servicio en cocina como recepción la atención 10/10
Partner
10/10
Exceptional
23 May 2026
Maria Jose
Muy bonita la habitación muy limpio, solo el desayuno falló un poco y la atencion de los meseros es poco grosera
Pero las habitaciones excelentes!
Family_with_children
10/10
Exceptional
18 May 2026
José Carlos
La habitación muy cómoda y el desayuno muy rico.
Family_with_children
6/10
Pleasant
15 May 2026
Victor Jesus
Habitación no muy limpia la alfombra muy sucia
Desayuno aceptable
Personal regular
Friends
10/10
Exceptional
14 May 2026
Sugey
Muy buen servicio, todo limpio y cuidado
Family_with_children
4/10
Poor
12 May 2026
Gilberto
Es increíble que se vendan como hotel cuando no tienen aire acondicionado, llegamos a la 1.00 y nos hicieron esperar 2 horas en recepción para entregar la habitación. Está lejos de la Ciudad de México y no hay nada que hacer alrededor.
Family_with_children
2/10
Poor
11 May 2026
FRANCISCO
Instalaciones viejas y descuidadas, no tienen Aire Acondicionado, personal con mala actitud, llegue a las 4:30 de la tarde y tardaron 30 min aproximadamente en hacerme el check in, no habíendo mas huespedes que atender, y yo por 15 minutos que tarde en mi check out me hicieron un cargo extra de 550 pesos.
Family_with_children
10/10
Exceptional
07 May 2026
Luis
Ok
8/10
Excellent
04 May 2026
Yazmin Alejandrina
El hotel está bien ubicado, es muy grande y las habitaciones son muy espaciosas, así como las áreas comunes. Algunas zonas ya se notan deterioradas la limpieza en la habitación deja mucho que desear, las fundas de las almohadas estaban manchadas, salió una cucaracha en el baño.
En el restaurante, llegamos a cenar y el mesero muy atareada porque él era cocinero, mesero y cajero y había varios huéspedes por lo que el servicio y el trato no fue el mejor, para el desayuno, no te dan opciones es huevo con frijoles, preguntamos por chilaquiles (ya que vimos a otras personas comiendolos) y nos dijo el mesero que eran muy sencillos solo totopo son crema y queso, el trato del mesero poco amable.
Family_with_children
6/10
Pleasant
03 May 2026
Héctor
Desayuno muy limitado, las habitaciones no tienen aire acondicionado, pero las instalaciones son aceptables buena relación precio/ calidad
Family_with_children
6/10
Pleasant
03 May 2026
Mauricio
Habitación L limpia sin duda; personal de la recepción bien, del restaurante pésimo! El desayuno está bien
Self
10/10
Exceptional
03 May 2026
Elsa Paola
Habitación limpia y cómoda, amplia, desayuno rico
Friends
8/10
Excellent
02 May 2026
Cesar Martin
No tome el desayuno, considerar que tomar un servicio de transporte por app es complicado ya que se hace en ocasiones demasiado trafico cerca, deberas alejarte caminando unas cuadras para poder tomarlo, en la segunda noche se desconecto la tv del internet y no se podia ver ningun canal ni de tv abierta, el colocar el aviso de servicio en la puerta puede ser un tema complicado, lo mejor seria dejarlo sin este, puesto que en la primera mañana lo deje para servicio, pero alguien lo cambio a no molestar por lo que no pasaron.
Self
10/10
Exceptional
02 May 2026
Yolanda
Me quede cuatro noches, todos los días hicieron el aseo, cuando llegamos la habitación estaba muy limpia. La habitación es amplia, la señorita de recepción muy amable y atenta, nos resguardo las maletas mientras daba la hora de muestro check-inn para que pudieramos hacer otras actividades, la habitación incluía todos los días el desayuno, el cual era un plato de frutas, cafe, jugo y juegos ya sea solos o con salchicha, chorizo, jamón, para ser algo agregado con la habitación yo lo veo muy bien, desayunamos todos los días en el hotel y todo muy bien, recomiendo al hotel y que se hospeden en el.
Family
8/10
Excellent
30 Apr 2026
Carlos
La habitación estaba cómoda, el desayuno estuvo bien
Family_with_children
10/10
Exceptional
29 Apr 2026
Amado
La habitación limpia, confortable, el desayuno completo, rico.
Partner
10/10
Exceptional
28 Apr 2026
Diana Melissa
Me encantó que contara con shampoo, jabón para manos y cuerpo y crema corporal
Family
10/10
Exceptional
28 Apr 2026
Rodolfo
Fácil de llegar y de acceder, el desayuno fue perfecto incluso envíe foto para presumirlo con la familia! Habitación espaciosa y cómoda, meramente limpia, el personal muy amable!
Family
8/10
Excellent
26 Apr 2026
Héctor Rafael
El hotel es grane con habitaciones amplias y limpieza diaria. Desayuno modesto con jugo de mango delicioso. Falta atención en la cocina sobre todo en el turno vespertino.
Si vas al campo militar caminando llegas en 30 min, y en taxi en 15 mins.
El costo vale lo que la habitación ofrece.
Family
6/10
Pleasant
23 Apr 2026
Juan Ricardo
Estaba sucio
Partner
2/10
Poor
23 Apr 2026
Diego
El personal del lobby mamones
Family
6/10
Pleasant
22 Apr 2026
SONIA AIDE
Todo bien solo falló la taza del baño que se tapa
Friends_and_family Friends
10/10
Exceptional
21 Apr 2026
Mariel
El desayuno es bueno
Family
8/10
Excellent
20 Apr 2026
Nadia
Personal muy amable. Habitaciones amplias y limpias. Personal de restaurante muy atentos y amables. Desayuno rico. Es un hotel sencillo pero cómodo.
Partner
10/10
Exceptional
16 Apr 2026
Leonor
La habitación muy limpia, el desayuno muy bueno y fresco cerca de lugar al que asistí gracias 😊
8/10
Excellent
16 Apr 2026
MAYTHE
Falta atender más a los huéspedes
Partner
10/10
Exceptional
13 Apr 2026
Melissa
Bien
8/10
Excellent
11 Apr 2026
Ana Marcela
Todo bien
Family_with_children
10/10
Exceptional
10 Apr 2026
Ana
Excelente hotel
Family_with_children
8/10
Excellent
10 Apr 2026
MAURILIO CESAR
No funcionaba el WC
10/10
Exceptional
10 Apr 2026
Guadalupe
Todo excelente 10/10
8/10
Excellent
04 Apr 2026
JAIME
Excelente Servicio gracias
Friends_and_family Family

Location & surroundings

Hotel Valle de México
Av Primero De Mayo, 15, Naucalpan De Juarez, Mexico

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Hotel Valle de México

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