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One Cuautitilan
Mexico City · Mexico
Paseo De Las Haciendas Esquina Av. ChalmaView location
8.8/10Excellent662 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.8/10 8.8
Neighborhood8.8/10 8.8
Amenities8.4/10 8.4
See all ratings- Business hotels
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About One Cuautitilan
When visiting Cuautitlán Izcalli, don't miss the opportunity to stay with a hotel chain that is budget-friendly, safe, welcoming, and functional while offering a number of additional benefits.
One Cuautitlán, located near the San Marcos Plaza, is within easy access to the main industrial parks of the area: O'Donnell, three rivers, Cuamatla, La Luz, El Trebol, Cartagena and the FORD plant, and is 10 minutes from the village of Tepotzotlán and the Xochitla ecological reserve.
Whether you travel for business or pleasure, staying somewhere nice doesn't have to be expensive anymore. One Hotels meet the needs of any traveler's budget while ensuring a safe, reliable, comfortable stay and providing efficient service so that you can stay focused on your trip.
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Located in Cuautitlan Izcalli, One Cuautitlan is a 1-minute drive from San Marcos Power Center and 6 minutes from Xochitla Ecological Park. This hotel is 3.6 mi (5.9 km) from Temple of San Francisco Javier. Stay in one of 156 guestrooms featuring flat-screen televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, a 24-hour front desk, and luggage storage.
Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
San Marcos Power Center
0.5 km / 0.3 mi
Parque de cofra
4.6 km / 2.9 mi
Temple of San Francisco Javier
5.9 km / 3.6 mi
National Museum of the Viceroyalty
5.9 km / 3.7 mi
Artisan Market
6.2 km / 3.8 mi
Xochitla Ecological Park
6.2 km / 3.9 mi
St. Peter the Apostle Church
6.5 km / 4.1 mi
Presa Lago de Guadalupe
8.4 km / 5.2 mi
Galerias Perinorte
8.4 km / 5.2 mi
Perimagico
8.6 km / 5.4 mi
Premium Outlet Punta Norte
10.7 km / 6.7 mi
Hacienda La Concepcion
11.9 km / 7.4 mi
Coacalco Power Center
11.9 km / 7.4 mi
La Concepción Dam
12.8 km / 7.9 mi
Monterrey Institute of Technology and Higher Education
13.9 km / 8.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 156
- hotel
- American Express
- MasterCard
- Visa
- Airport
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
Show 14 more facilities & services
- Secure parking
- Airport ShuttleExtra charge
- Laundry service
- Multilingual staff
- 24-hour security
- Hotel safe
- Lift access
- Newspapers
- Luggage room
- Meeting room
- Business centre
- Green Key (FEE)
- Breakfast
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Cuautitilan
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Cuautitilan
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 BedroomSTU.QN
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Cuautitilan
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room LOFTRoom • LOFTROO.LO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Cuautitilan
Room LOFT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Room code: ROO.LO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Cuautitilan
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR QUEEN BEDRoom • SUPERIOR QUEEN BED • 1 Bedroom • 19 m²ROO.QN-SU
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Cuautitilan
Room SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN-SU
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR TWO DOUBLE BEDSRoom • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 19 m²ROO.2D-SU
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Cuautitilan
Room SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D-SU
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Cuautitilan
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about One Cuautitilan
100
reviews shown
Jorge Eleazar
I did not like that. Since our first night, we have had problems with the key card. Every single time we went out of the room, we had trouble getting back in because the key card wasn't working, and it took almost 5 minutes each time to unlock the door. I talked to the front desk person, and they sent a maintenance guy to address the issue; still, we continued having the same problem every single day. I asked for a different room, but the person at the front desk told me that she was going to ask for approval, and I never heard anything from her until 2 days before we left the hotel. Another staff person offered that to me, and I think that was too late. I really did not like that the issue was never resolved. (The front desk person sent the maintenance person twice to my room to try to fix the issue)Also, the breakfast was ok, but not very good. As a matter of fact, the orange juice from the machine was pure water and not orange juice. We were very happy with the lady that keep our room very nice and clean.
cecilio
muy bien , me gusta por la localizacion serca de teoloyucan de donde cresi
Alejandra
Todo lo necesario para la estancia, muy limpio y en muy buenas condiciones. El desayuno fresco y rico.
Luis Alberto
Great location to stay north Mexico City. Basic services and good breakfast. I'll be back soon!
benigno
Me gustó que estaba limpio y sin ruido
Benito
Bueno
Daniela
In general a very calm and pleasant hotel to stay in. Parking and location very convenient. The staff really helpful and friendly. The room pretty comfortable.
Breakfast could be better. But in general a really good place to stay at.
Breakfast could be better. But in general a really good place to stay at.
Daniela
Really bad breakfast cooking. The cleanliness of the bathroom in the room could be better. There were hairs on my shampoo container. Didn’t like that.
Laura liliana
Buen servicio
Ramiro
Clean, practical and comfortable.
Sonia
Clean room
eddie
Good stsy
Newer hotel, nice room, very clean. Laundry was out of service, eh levatorvissues. Very nice breakfast!
Jose Luis
Everything was good on the hotel, except the towels.
they were ripped and old. they were not somethin that i would dry myself with, so I had to use my own shirt to dry myself
they were ripped and old. they were not somethin that i would dry myself with, so I had to use my own shirt to dry myself
Rodrigo
All perfect
Norma
Clean, central location, great staff, great breakfast, in shopping center and comfortable pillows and linen. But definitely need updated towels.
Rodrigo
Nothing
Armando
OK just for short stays
Just for short stays
Rodrigo
No pool
ALFREDO
.
Jose Luis
Change them breakfast options a bit. very simple
Estela
El cuarto sucio, no me dieron el cuarto que reserve, el taxista con quien tienen un acuerdo fue pésimo no sabe usar el GPS nos perdió.el manager nunca pudimos verlo, hay un registro de inconformidad en el front desk, somos clientes de este hotel por mucho tiempo estamos desepcionados, hojala tomen carta en el asunto.
Ramon
One Vacation
The stay was easy and the facility well kept. The pillows were too soft.
Maria
Room service was really bad we has to ask twice to clean up our room also the lights were going off every 15 minutes.
breakfast was horrible.
over all was bot a good place to stay.
breakfast was horrible.
over all was bot a good place to stay.
Carmen
This property’s customer service level has decreased significantly since the last time I was there. My flight arrived early in the morning and the front desk attendant wanted to charge me the full rate for one night instead of a prorated rate. Also, the towels in the room were torn on all four sides. In addition, the quality of the food served for breakfast was not the best. The fruit was not fresh and seemed it was the unused fruit from the previous day. I was disappointed.
peter
This hotel is comfortable and has convenient parking. The breakfast was nice. Overall great place to stay but not very sound proofed.
Fernando
The best in the zone
Sarah
Friendly and helpful staff. Great location. We had a very comfortable stay
Fernando
Good point for me and my family! The rooms are so small
Fernando
Vey well and nice place!
Estela
Very good hotel
martha
service was great good buffet and close to stores
Baltazar
review one cuautitlan
My stay at One Cuatiltan was very pleasant. the staff was very friendly and helpful. Overall I would rate this trip above average.
gabriel
N
Monika
Great service!
Eduardo
Very good service
guillermo
I liked the customer service. Convenient if you need anything since Wal-Mart is across the street. Some restaurants and lots of Mexican food around. Rooms are small. Free breakfast is really good 👍 Free laundry.F ree water and tea and coffee.
cecilio
todo muy bien ,solo que me toco quedame seca del elevador y el sonido de el mismo esmuy molesto especialmenye por la noche y me toco que la persona que dormia del cuarto siguiente dormia con la tv prendida me costaba dormir , constante me desperteba en la mitadad de la noche .
Yamil
Good place to stay, is near restaurants, walmart, waldos, etc. And highway only 5 minutes away.
miriam
Great location near places to eat.
Patrizia
Convenient
Good hotel with the basic stuff. Great breakfast every morning. Very convenient since it’s located inside a shopping center
Verified traveler
Hotel is in good condition, comfortable room.
Service is not good at all. They don’t meet the standards of Grupo Posadas.
Service is not good at all. They don’t meet the standards of Grupo Posadas.
José
Hotel is located in a great area, inside a shopping center.
Verified traveler
Great location, friendly staff. Room was clean, my husband and I stayed there for a week at the end of December. Very convinient location. Decent breakfast, free parking. Hot water and the best thing the AC/heater worked great. Will be staying here again on our next trip.
Fernando
I love this hotel
Family recommended
Price is very affordable
Family recommended
Price is very affordable
Verified traveler
Friendly staff, Business class, however, small rooms, no security box available in the room.
Francisco
Good Overall
Pillows were to high and couldnt sleep well with them but besides that everything else was good.
RMorales
The property was great, I enjoyed my stay as it is a very clean hotel and the staff is really nice, a little disappointed that they charged a dollar for a travel size toothpaste when most hotels give it out as a courtesy, the motion sensors for the lights are a bit out of the ordinary but probably a good idea and the bathroom door wouldn’t close all the way which was my fault not reporting it to maintenance. Overall the place is great for the price, excellent value and definitely would stay again if I need to travel back to Mexico
Rwbecca
Very basic. Staff not very friendly especially in the afternoon. Not enough towels provided.
Verified traveler
Rooms incredibly small. Photos at the website not accurate. There’s no room for strollers and when asked to update the room due to size issues staff was a little lost. We ended up paying a VIP suite .
Kim
Is our second time here and for us is perfect we stay 10 days each time 2 room 4 people
Hagai
Ok for the money
The location worked very well for me. I did not appreciate black hair in several places in the room. It's a little bit gross. The hotel have very little amenities but it is close to restaurants
Patti
Good location
Good price
Nice breakfast
Excellent staff 5 plus
Good price
Nice breakfast
Excellent staff 5 plus
Verified traveler
Good room conditions and local area
Good room conditions and local area
Kim
Service and personal atention great. Amenities as laundry and cogfe service full time and gratis
Wasiu
Me and my fiance had a good time
Such a nice affordable hotel with an outstanding service
ALFONSO
There aren't enough good things I can say regarding the personnel at the hotel. From the kitchen staff, housemaids, and the front desk. I was impressed with the help and the professionalism provided by the front desk. I'd like especially to thank Alejandra and Yvonne for their making me feel at home. I would only ask that they add a few more washer machines and dryers, as they only had \"one\" of each for the 150, or so rooms. Kudos to all the staff at One Cuautitlan!
Robert
Great staff,helpful and friendly Good area and good hotel
Dorgival
The location was perfect for the business visit I scheduled. In Mexico City commute can be a big problem.
Israel
Nice breakfast and good variety.
Verified traveler
Got a different room than what we had reserved
We had made a reservation for a room with two double beds for my husband and our two daughters. When we checked in they made us wait about 30 mins because there was an issue with our room (but did not tell us what the issue was). When we entered our room we saw only a king size bed. We called the front desk and told them we had asked for two double beds. They told us there were no more rooms with double beds and that is why we had been \"upgraded\" to a room with a kitchenette. They never told us this when we checked in. We explained the four of us were not going to fit in a king size bed and we did not care for the kitchenette. They ended up setting up a sofa bed which was not comfortable at all. Good thing that we only spent two nights there!
Josue Issac
Good enough!
Convenient for the price and location. We stayed one night for a business trip. In general the Hotel is in good conditions. The rooms is a little bit small, but for the purpose is ok!
The room was clean and breakfast was good enough: Fruit, cereal, coffee, chilaquiles, eggs with bacon, beans, tostadas, juice, etc.
The room was clean and breakfast was good enough: Fruit, cereal, coffee, chilaquiles, eggs with bacon, beans, tostadas, juice, etc.
Marina
Alguna opcion de poder mandar un mensaje al
Hotel al momento què se hace la reservacion de nuestra hora hora de llegada cuando es después de las doce de la noche
Hotel al momento què se hace la reservacion de nuestra hora hora de llegada cuando es después de las doce de la noche
Fernando Alonso
No me dieron mi factura
Karla Nohemi
El espacio en la habitación no está mal.
La tv no tenía señal, le pedí a la recepcionista ayuda y ya no había nadie de mantto (9:55 pm), en la regadera el agua sale para todos lados, estaba vacío el contenedor de jabón de ducha, en el desayuno las mesas que estaban ya vacías se encontraban sucias, el huevo ya estaba seco, el agua de naranja no tenía mucho sabor, los chilaquiles sabían a salsa de tomate de embase, en la noche quise tomar un café y ya no había, mi estancia no me fue agradable.
La tv no tenía señal, le pedí a la recepcionista ayuda y ya no había nadie de mantto (9:55 pm), en la regadera el agua sale para todos lados, estaba vacío el contenedor de jabón de ducha, en el desayuno las mesas que estaban ya vacías se encontraban sucias, el huevo ya estaba seco, el agua de naranja no tenía mucho sabor, los chilaquiles sabían a salsa de tomate de embase, en la noche quise tomar un café y ya no había, mi estancia no me fue agradable.
José
Atención
Ruben
No me gustó que el aire acondicionado no sirviera, aparte el check out es a las 12, y sacaron a mi familia de la habitación a las 10 de la mañana
J ROSARIO
Sin ningún contratiempo.
Ricardo Jorge
Hola nos hospedamos 2 noches en el hotel One Cuautitlán, ya antes habíamos llegado en varias ocasiones al Hotel MX y decidimos cambiar pero la verdad que el MX le puso la bara muy alta, con sus servicios extrañamos no habernos hospedado allí.
El One tiene una cama muy cómoda, almohadas ricas y cobija, ( un poco mejor calidad que el MX) y además está muy limpio,( igual que la competencia) sin embargo su desayuno. Tiene menos variedad, su máquina de hacer café estaba fuera de servicio, y si quieres complementar el desayuno es con costo.
La habitación tiene una forma tal que el baño queda muy incómodo para usar el sanitario o el lavamanos,
No tienen gym, y no refilean las botellas de agua por día. Cómo en otros.
En el MX tienen una fabulosa máquina que te da 24 HRS. Capuchinos, lattes, chocolate caliente y diferentes tipos de tés.
Además de una sala de TV. Con pantalla grande y una mesa de billar, una terraza en la planta alta con mesitas y pasto sintetico donde puedes tomar tus alimentos,
En el One La secadora de cabello no servía y me pudieron esperar al día siguiente el cambio o reparación, nunca me había pasado que no me la cambiarán hasta otro día, No vendían cepillos dentales ni pastas lo olvide y tuve que salir a conseguirlo enseguida en la tienda.
Se sintió como si para el hotel no eres importante.
El block out oscurece muy bien la luz en la habitación.
El One tiene una cama muy cómoda, almohadas ricas y cobija, ( un poco mejor calidad que el MX) y además está muy limpio,( igual que la competencia) sin embargo su desayuno. Tiene menos variedad, su máquina de hacer café estaba fuera de servicio, y si quieres complementar el desayuno es con costo.
La habitación tiene una forma tal que el baño queda muy incómodo para usar el sanitario o el lavamanos,
No tienen gym, y no refilean las botellas de agua por día. Cómo en otros.
En el MX tienen una fabulosa máquina que te da 24 HRS. Capuchinos, lattes, chocolate caliente y diferentes tipos de tés.
Además de una sala de TV. Con pantalla grande y una mesa de billar, una terraza en la planta alta con mesitas y pasto sintetico donde puedes tomar tus alimentos,
En el One La secadora de cabello no servía y me pudieron esperar al día siguiente el cambio o reparación, nunca me había pasado que no me la cambiarán hasta otro día, No vendían cepillos dentales ni pastas lo olvide y tuve que salir a conseguirlo enseguida en la tienda.
Se sintió como si para el hotel no eres importante.
El block out oscurece muy bien la luz en la habitación.
Luis Arturo
Todo bien
Nancy Lizbeth
El desayuno delicioso, abasto, calentito y super a tiwmpo nos encanto la estancia, la comodidad, solo como observación se salia un poco el agua del cancel del baño y nos preocupo dañar muebles d ela habitaciones
Fabiola
Tuvimos un buen descanso!! Y las instalaciones muy limpias. Aunque el desayuno no me encantó.
WILEBALDO DAGOBERTO
El desayuno es muy simple, sin variedad.
GREGORIO
Buen hotel
José Manuel
Muy bien
Miriam
....
Marco a
Muy buen servicio
Ramón Jesús
Desafortunadamente se hospedaron bastantes adolescentes que muy temprano estuvieron haciendo mucho ruido conjuntamente con la guía de estos adolescentes , lo que derivó en la interrupción de mi descanso.
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Habitaciones limpias
Jose
Muy mal servicio los colchones el desayuno pan todo duro fruta en malas condiciones y me quedé solamente 3 días y hablé a expidia para haber si pudiera aser algo por que voy a trabajar en Toluca toda una semana y me dijieron que no está bien ya mi equipo legal van a trabajar con profeco para seguir con los pasos legales
Martha
Todo estuvo muy bien
Marcelino
La habitación y servicio muy bueno, el desayuno es bueno pero puede mejorar
Omar
El personal fue muy amable. La ubicación es genial. Buen valor por el precio.
ADAN
Atención muy rápida, la habitación es pequeña pero confortable, todo limpio y en perfecto estado, ideal para un descanso después de un día de trabajo
Anahí
No tenía vista a ningún lado y no salía agua caliente de la regadera solo tibia
María Guillermina
Todo muy bien el hotel muy limpio y buena atención
M del Pilar
La habitación es cómoda, el servicio es bueno pero el desayuno es muy malo
Ricardo
Lugar limpio, estacionamiento dentro de la plaza, personal amable.
Ivette Rodriguez
Habitación con 2 camas
Juan Tadeo
Exelente ubicación
Juan Tadeo
Exelente
Ixel
El personal fue amable
Jackelyn
Muy bien
Gerardo
El personal amable
Jesús Germán
Me agrado la buena atención del personal en general y ayuda para
Lo relacionado con el estacionamiento
lo relacionado cob
Lo relacionado con el estacionamiento
lo relacionado cob
Daniel
Era una habitacion muy vomoda y acogedora
Esmeralda Guadalupe
La habitación mí limpia pero el desayuno no está mal pero podría estar mejor
María de Lourdes Socorro
Yo había solicitado una habitación doble y me dieron una sencilla
Jose
El volumen de la TV era muy bajo y no se escuchaba por el ruido del aire acondicionado que tenía que estar encendido por el calor excesivo de la habitación.
El desayuno estuvo horrible, los chilaquiles eran totopos con agua de tomatillo, el recipiente de la crema todo batido y roto, no daban ganas de agarrarlo, la actitud de las de la cocina fue pésima.
Su transporte no esta disponible los fines de semana, no hay chofer y me parece una estupidez, sin darnos alternativas.
NO RECOMIENDO ESTE ONE CUAUTITLÁN, he estado en otros One y mi experiencia no ha sido tan nefasta como en este One.
El desayuno estuvo horrible, los chilaquiles eran totopos con agua de tomatillo, el recipiente de la crema todo batido y roto, no daban ganas de agarrarlo, la actitud de las de la cocina fue pésima.
Su transporte no esta disponible los fines de semana, no hay chofer y me parece una estupidez, sin darnos alternativas.
NO RECOMIENDO ESTE ONE CUAUTITLÁN, he estado en otros One y mi experiencia no ha sido tan nefasta como en este One.
Jorge Fco
El menú insuficiente, en variedad de jugos( solo manzana y dulce) Y en un momento no había platos.
Alberto
Limpia
Location & surroundings
One Cuautitilan
Paseo De Las Haciendas Esquina Av. Chalma, Cuautitlan Izcalli, Mexico
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