Cranbourne Motor Inn

2/10

Poor

31 Jul 2026

Jessica

Absolutely disgusting. Unfriendly staff on check in. Room was dirty, not maintained, electrical sockets unsafe, tap for toilet hand washing is also the kitchenette sink, the tap for the sink was falling off, surfaces sticky and dirty, drawers falling apart and there was urine and toilet paper from someone else in the bathroom.

Complained to Expedia who reached out to the motel and they refused to refund our money. Photo evidence of this disgusting property provided to Expedia also.

We couldn’t stay here and left straight away. Also in a really dodgy area.

2/10

Poor

20 Jul 2026

Arainia

Property wasn’t clean when I got there. Staff didn’t even know. I had a booking blankets were unclean and had to request for them to be changed. When I got there found bugs in the room honestly not a good stay would not recommend.

Self

4/10

Poor

12 Jul 2026

Hans

Don't rely on what the online pictures shows. Totally different from what you see & what you get. Trust me it wasn't what we expected. However, when its offered as a cheap deal then beware!

Partner

10/10

Exceptional

07 Jun 2026

Solomome

Was good owner workers aweaome.

Family

4/10

Poor

23 Apr 2026

Musayeb

The main door have big gaps so the smell from the outside are coming all the time especially the smoking smell. When we first arrived & open the door, the room smells cigarette and it never went away. For non smoker guests, we feels sick & annoyed due to the smells

Partner

2/10

Poor

18 Apr 2026

Sandra

No one there for check in i had to call the number above the door, was told the room number and the key was inside on the table.
The room was dirty, stains over the bed, holes in walls, front door wouldnt lock.
My calls to owner went unanswered, my partner back in Qld rang him and demanded all this be rectified as it wasnt safe for a female to be in an unlockabke room, he arrive 30mins later saw it wouldnt lock and put me in another room that did lock, 1st night there was a lady outside walking up & down shuffling her feet. All night
2nd night at 3am i was woken by someone using keys to get onto the room, i had the chain on the door so she didnt gain access, i yelled at her she said sorry wrong room, I made sure the door was locked again.
After staying awake to call the manager i told him the situation and i didnt feel safe there at all and asked for a refund of the last night he offered only $50 back, he told me he would be there in 20mins, once i got the $50 back he said he would check the cameras. He also told me homeless people hang around there. They obviously have keys somehow.
Everyone should definately keep clear of this place at all costs.

Self

10/10

Exceptional

06 Apr 2026

Sid

Clean Room & Excellent Location

Family_with_children

2/10

Poor

31 Mar 2026

Kym

No good

10/10

Exceptional

28 Mar 2026

Daryl

Basic motel and amenities.. I have no complaints..would stay there again

Self

2/10

Poor

22 Mar 2026

Matthew

Called landline for check in as property was unmanned. Was told to wait for a call back... so polite! Text message told me to enter room 3 and found Homeless man was in the bed.... told to go to other room, power point short circuited my phone charger.
Owner arrived 1 hour later kicking out squatters from other rooms threatening to kill them if they come back.
Crack heads next door kept me awake until 5am.
Worst $135 ever spent, Bus shelter is a better option!

Self

6/10

Pleasant

18 Mar 2026

Ana

wardrobe cupboard - mirror was cracked, not enough blankets, no floor towel for the bathroom. Door could not seal properly. No bathroom basin - (had to use kitchen sink)

Family

2/10

Poor

11 Mar 2026

Jan

After reading all the reviews and knowing the area I decided to keep driving.
I know someone who stayed there years ago and obviously it hasn’t changed

Self

4/10

Poor

08 Mar 2026

Darren

Not close to anything

Self

2/10

Poor

08 Mar 2026

Virginie

Horrible. Sheets were dirty, no quilt, every inch of the room was filthy. Body hair on sheets. Greasy floor obviously dirty, no staff at either check in or check out. At check in only a number to ring and we were told that the room was open and the key on the table. Totally unsafe for a mother and children, anyone off the street could have let themselves into the room. Pillowcases dirty, shelves and drawers unusable as broken. Will be contacting consumer affairs to escalate this matter further !

Friends_and_family Family

2/10

Poor

07 Mar 2026

Patricia

Smelt of cigarettes, glass on the floor, fridge not working.

Partner

2/10

Poor

06 Mar 2026

Dulani

Filthy kitchen and toilet. Stinky room. Couldnt borrow an iron. Couldnt eat inside bcos of the unhealthy situation.

Family

2/10

Poor

23 Feb 2026

Samantha

Rooms are discusting a junky opened my dooor as they don’t lock properly don’t stay here

4/10

Poor

28 Jan 2026

Lauren

No clear communication about how to access the room. Sent messages via the Expedia app and didn't get a reply so had to call. They answered and provided direction which was good, I was just nervous about being able to get in because we were doing a long drive and would be arriving pretty late.

The room offered a stove top for cooking (which is why we booked it, we wanted self contained) but there was nothing to cook with (pots and pans) so we were unable to use it and had to buy food out, not ideal - this shouldn't be advertised as a feature of the room if it cannot be used.

The door needs to be shut firmly at night and dead bolted - ours blew open in the middle of the night due to the wind outside.

Otherwise, good location near a main street, a little further out from where we wanted to be but was cheap.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Robin

Very clean

2/10

Poor

18 Jan 2026

John

Utter fake advert and photo . Did not feel safe totally ignored on arrival forced to look elsewhere.

Business_and_leisure Self

8/10

Excellent

06 Nov 2025

Peter

stay again

Business Self

2/10

Poor

09 Oct 2025

Michael

I would not stay there. No reception our keys were in room with door unlocked. A creepy guy followed us to our room and was talking outside our door. The rooms smelled. Very horrible experience. If I could give 0 stars I would. Should not be listed on wotif,

Leisure Partner

2/10

Poor

20 Aug 2025

Peter

It was scary:
- telephone check-in, door to room open, key on table.
- checked in to the room at 2.15pm and returned at 4:15pm only to find the room occupied by the previous occupant from the day before - staff didn't bother to check why the previous occupant hadn't returned the key.
- at 1:00am there was soft knocking on the door which stopped when asked \"what do you want\". A Prostitute/Escourt who had counted the doors and was looking for number 6 - ours was the sixth door but not number 6!
- at 6:00am went to car only to be confronted by next door occupant (3) who stuck their nose into our car and room. So promptly packed and left.
- Instructions were to leave key in room. Given previous experience decide to drop key in to early departure box. As we left we noticed the occupant from next door (3) trying the locked door of number 4.

Seems motel does not have any supervised or on site presence of manager.

Leisure Partner

2/10

Poor

19 Aug 2025

Tony

This motel is nothing like what’s on the website. Somebody’s been cooking drugs in the rooms. People coming and going non-stop. The rooms are nothing like what’s in the photos. Bed smell like people have pissed on them. Manager is rude. Can only be contacted by phone. Doesn’t have the guts to face people Just takes their money and laughs.
I have reported to the police and local council unfit to stay in

4/10

Poor

06 Mar 2025

Chetan

Not upto the standard of motel

Business_and_leisure Partner

6/10

Pleasant

21 Jan 2025

Matt

Room reasonable but could certainly do with some maintenance and upkeep to make it present better and more enjoyable to stay, was noisy at times with people coming and going at all hours of the night, hotel was in a convenient location for my requirements.

Leisure

2/10

Poor

17 Jan 2025

Daryl

We booked two rooms at $150 each. No one to greet you at reception. You had to phone them to ask how to in your room. Keys left in unlooked rooms and a key return box. (We returned them very quickly) Garden areas, just beds of weeds. Suspicious already. Rooms furnishings outdated and well worn. The advertising photos are false. They must have been taken, when it was new or refurbished. (Many, many years ago.) One robe had two bent wire coat hangers. The other room, No ironing board, No hairdryer in either room. One room had a couch that looked like it was an afterthought and was dragged in from outdoors that dogs slept on. Did not want to sit on it. Both showers had mould, old tiles that had not been cleaned, ever! One room had some long-life milk, the other didn’t. One room had a knife and fork no spoons, yet bowls. One room had dessertspoons no bowls. Neither had teaspoons. What the!! Missed matched crockery and a very dirty glass. Both kitchen cupboards doors had water damage. In one room pulled out the tray of mixed crockery, from under the kitchen sink and was dripping wet. Then water poured out from the shelves all over the floor, obviously a plumbing problem. So, then we couldn’t bypass it to get to the bathroom. Dangerous. Nothing to mop it up. Only two towels that where on the bed. Which we would have needed for a shower. We had travelled for 3 hours and had a function to get too. Time was precious. By now, I said we are out of here. We didn’t have time to deal wit

Leisure Family

4/10

Poor

25 Dec 2024

Peter

A Motel NOT to stay at.

no coat hangers in robe, pillows hard and no extras, TV remote would not turn the TV off, had to switch off at power point, kitchen light did not work, fridge had a piece of wood under the front which made it rock, no plug for the vanity basin, water pooled on the bathroom floor due to a leak from the P Trap connection with the toilet ( Not Healthy).

Friends_and_family Family

4/10

Poor

04 Nov 2024

Dean

When i booked it said 2pm Check in. I was on a work trip and was arriving at 1pm. So i sent a email 24 hours in advance asking for a early checkin. We all know we can work something out, even if it means agreeing to put a key somewhere. When i arrived the Caretaker responded to phone 2pm check in, nothing positive as a welcome and when i explained I emailed for a early check in or a arrangement and got no reply the caretaker/owner admitted to not checking emails.

The room is cosy enough, for me the bed was great, the shower was terrific.

The carpet floors need a make over but Meh, i wasnt licking them or rolling around playing with kids so no biggie.

The TV was absoloutley useless. But i wasnt there to watch tv so it didnt bother too much but the tvs have 404 channels with only metro melbourne stations really available and even some of them channels only have Audio available no images.

It needs a tv guru to go through every room or through the main program and block the channels the guests wont see anything on so they can navigate through the 9 or so channels they have a choice of

Also on my check out day the cleaner said ‘hello’ then attempted to come in at just before 9am - i was in my underpants on my bed. Lucky i had my chain link on. They should be waiting until 10am checkout or until i hand my key back. The only reason i had the chain link on was because some of the other guests looked dodgy.
L

Business

2/10

Poor

19 Oct 2024

Mitchell

Felt unsafe, didn’t even last one night and can’t get my money back

4/10

Poor

30 Sep 2024

Stephanie

.

Leisure

2/10

Poor

04 May 2024

Mahsa

It should not be advertised as an accommodation. It looks like an emergency shelter.

2/10

Poor

10 Mar 2024

Verified traveler

Photos should be changed

Didn’t end up staying. Lost my money as it was non refundable

Friends_and_family Family

2/10

Poor

09 Mar 2024

Allison

Was contacted before arrival as we were to be a late check in, and the guy was friendly, which was great. Arrived to find a dirty bathroom, an inch of green mould covered the entire shower floor, there was something splashed all up the walls in the kitchen area, the heater is held together with sticky tape, dirty coffee rings on cabinets. I rang to let the manager know and his response was ‘oh yeah - that room needs a renovation’ to which I responded ‘no, it needs a CLEAN’ and pointed out a good scrub would get rid of the problem. He just repeated it needed a renovation and offered no solution, no room alternative, no refund, nothing.
Sheets on the bed were clean thank goodness

Leisure Family

10/10

Exceptional

12 Feb 2024

Terry

All good

Leisure Self

4/10

Poor

20 Jan 2024

Verified traveler

Close but no cigar… just cigarettes

The room itself aesthetically nice but the overwhelming smell of cigarette smoke was too much. From one night my clothes smelled of smoke when I left.
The bed was comfortable, easy check in and accommodating for those arriving after hours.

Self

2/10

Poor

18 Nov 2023

robert

The area of the motel

6/10

Pleasant

15 Nov 2023

Verified traveler

Ok

6/10

Pleasant

07 Nov 2023

Marieetta

Basic

You get what you pay for.
Very basic.
Other guests were a bit dubious!!

Business

6/10

Pleasant

05 Nov 2023

Karleanne

Wont stay again

i stayed on my own and i personally wouldnt do it again. There is a guy who lives on the premises decided to have a few drinks and decided to pump his music pumping... each to there own. But not at 1-2 in morning.

Check in was long. No one in reception took roughly 3-6 rings and a voicemail for a call back. Location is good.

Self

10/10

Exceptional

05 Nov 2023

Rick

yes

4/10

Poor

13 Sep 2023

STEPHEN

NO coffee or Milk in room.

Self

8/10

Excellent

18 Jul 2023

Alexia

Property is a bit tired & certainly needs a bit of attention, room is in need of new doona (burn holes in it) as does the table the tv is on. Suggestion take your own pillows if you don’t like sleeping on concrete. No glasses..Price was cheap.

Leisure Partner

4/10

Poor

09 Jul 2023

Donna

The front door seemed like it was not fitted properly as up top there was a gap which brought alot of the cold air in.
There was no bath mat to use after a shower. Cutlery in draw wasnt that clean.

2/10

Poor

04 Jul 2023

Brenda

Place is trashed and stinks , people outside all night coughing and wheezing . Furniture was wrecked . Unfit premises .

Business Self

6/10

Pleasant

25 Jun 2023

LIONEL

TELEVISION DID NOT WORK. NO FLOOR MAT FOR SHOWER. REASONABLE

Leisure Family

2/10

Poor

17 Jun 2023

Joanne

We found the appearance to be very tired, the table had particle board showing through, there was dirty marks on the front of the tv cabinet. Didn't appreciate having to clean my teeth in the kitchenette sink as there was no vanity basin. Mould on the shower glass door. The The

Leisure Partner

2/10

Poor

03 Jun 2023

Martine

Cupboard doors falling off, couch filthy dirty. No refund but no way could stay there

Leisure Self

4/10

Poor

26 May 2023

Kellie

TV reception & WiFi didn’t work.
It had an oven with hot plates to cook but no pots, pans, plates etc.
Fridge was turned off.
Pillows were extremely hard.
A sheet & very thin blanket only on the bed which I had to double over to get some warmth. The only saving grace was the bed that was comfy & the heater worked.
This is definitely not a place I would recommend to stay.

Business Self

8/10

Excellent

01 Aug 2021

Verified traveler

This motel is simple and quiet. Just what i wanted

Leisure Self

4/10

Poor

24 May 2021

Verified traveler

Can’t recommend this place. The free wifi only works outside great for Melbourne. The tv doesn’t pick up all the free stations. 3 people were booked in but there was only cutlery and china for 2. The only heating was a small bar heater.

Leisure Family

4/10

Poor

14 Mar 2021

Verified traveler

Room is very tired. Fridge leaked onto carpet. No power points in bathroom. It was clean just disappointing.

Friends_and_family Partner

6/10

Pleasant

14 Mar 2021

RANDALL

Very average room. No hand towels or facewashers.

Partner

2/10

Poor

08 Feb 2021

Verified traveler

It was dirty. Fridge, shower, toilet not even flushed. No tea/coffee. No receptionist, no calls returned.

Partner

2/10

Poor

05 Feb 2021

Verified traveler

This motel is a joke , made a booking and my wife went to hospital so l tryed to make a rebooking for another weekend and was told that it was rebooked to only find out a week later that the room wasnt booked again..after 3 phone calls l still havent got a rebooking .l will Never be using wotif or this motel again ....use another company or motel

Friends_and_family Partner

8/10

Excellent

25 Jan 2021

Verified traveler

Place clean but forgot housekeeping

Place was clean and easy check in. But the only let down was they didn’t clean our rooms although daily housekeeping was noted on booking and we spoke to the housekeeping staff, when we got back late that day and called their number, he advised we hadn’t asked for housekeeping so they didn’t do it. Nowhere was this stated in their rules inside the room. Should have just been honest that they just forgot instead

Friends_and_family Family

2/10

Poor

07 Jan 2021

Verified traveler

During the four days we were there the room was not serviced once, we had the same linen and towels for the period. The garbage's were not emptied. Although the room had kitchenette there was not enough cutlery. For most of the day there was no staff on site with just a phone number to call if you needed something. The only way to get a decent Wifi signal was to go and sit near the office. The room was large enough but poorly maintained. would rate it as 1 out of 5.

Leisure Partner

10/10

Exceptional

04 Jan 2021

Steven

Cheap and affordable and close to major road into town and not to far from shops by car

Business Self

6/10

Pleasant

01 Jan 2021

Verified traveler

Toilet and bathroom was clean. Fridge and kitchen clean.

Self

4/10

Poor

29 Dec 2020

Wayne

This property needed painting and fixing up or room had a wet area on the carpet near fridge the tv was to small for the room.

Friends_and_family Partner

10/10

Exceptional

26 Oct 2020

Jay

Loved it

Nive ñ clean ñ quite

Partner

2/10

Poor

05 Apr 2020

Verified traveler

We received an sms telling us our room number and that the key was in our room and the room unlocked. Did not see the owner till the second last day. Did not receive any services until second last day when owner asked if we wanted new towels. We said no because were leaving early next morning, he was rude and questioned us until we said, yes ok. He left and never returned with towels. Room was not cleaned properly with pubic hair in left in bathroom.

Leisure Partner

10/10

Exceptional

28 Mar 2020

Verified traveler

Great value and very friendly staff . Great location

Leisure Partner

8/10

Excellent

22 Mar 2020

Verified traveler

it was ok it had the basic things in room bed was good

Friends_and_family Partner

6/10

Pleasant

09 Mar 2020

Verified traveler

disappointing

No bathroom vanity - masking tape still on door handle and lock like it was completed in a hurry - cold night and air conditioner control not left so it could not be utilised Drive in was rough - and road was terrible

Partner

10/10

Exceptional

20 Feb 2020

Verified traveler

Very convenient for us and ideal for a nights stay

8/10

Excellent

14 Dec 2019

Amy

The motor inn is close to Casey Fields. Beds are comfortable. The owners went out of their way to look after us. We will definitely return!

Leisure Family

6/10

Pleasant

08 Dec 2019

Andrew

No staff in reception during our stay very small family room

Friends_and_family Family

8/10

Excellent

07 Dec 2019

Verified traveler

It was good for one night only.
Shoooooopppppppity poppp goooooo

Leisure Partner

6/10

Pleasant

24 Nov 2019

Verified traveler

This Motel is fine for an overnighter but could definitely be improved with some better cleaning habits and King sheets that fit.
Note that people are allowed to smoke outside the rooms which means that their smoke comes in your window (not great for non-smokers!)
Having said this, the staff I came into contact with were very friendly and responsive.

Leisure Family

8/10

Excellent

24 Nov 2019

Verified traveler

The A / B / C rooms need larger, more obvious lettering

Business_and_leisure Family

6/10

Pleasant

23 Nov 2019

Verified traveler

I had booked and paid for 2 nights and when I came back on the 2nd night my room was given to some one else.. I was refunded my second nights accomodation. The motel was able find accomodation for me in a motel in nearby Dandenong

Friends_and_family Family

6/10

Pleasant

24 Oct 2019

Verified traveler

Old needs updating smells of stale smoke no contact with staff just a phone call at 2 pm telling me the room is unlocked key left on the table

Friends_and_family Family

8/10

Excellent

16 Oct 2019

Dionne

Self contained with cooking facilities...

Simple, but clean and has everything you need...

Family

6/10

Pleasant

27 Sep 2019

Verified traveler

there was a lot of noise i found a molding chicken in the micowave

Leisure Family

8/10

Excellent

14 Sep 2019

Verified traveler

It was clean and tidy and suited our purposes for our nights stay in Cranbourne

Leisure Partner

4/10

Poor

24 Aug 2019

Verified traveler

No bath mat no face washer no hand basin no hair dryer no tea towels don’t even service the room no one at reception.dangerous power point,you could go on and on

Leisure Family

2/10

Poor

23 Aug 2019

Verified traveler

Property looked nothing like the photos, for the price was definitely not worth it
Very loud neighbours, ended up staying in Dandenong as it was so bad.

Business_and_leisure Partner

6/10

Pleasant

04 Aug 2019

Verified traveler

No hair dryer that I could see.
No one at reception. I waited outside for atleast 15 minutes.

Friends_and_family Family

6/10

Pleasant

27 Jul 2019

Verified traveler

No water pressure other neighbors extremely loud over all not a bad place just thought I was getting a room with a spa upon clicking the link

Friends_and_family Friends

2/10

Poor

23 Jul 2019

Verified traveler

There was nothing to like about this property. Overrated price of this motel on a DARK muddy street. Checked in late, after calling and being told the room door will be open.
First off, there was a strong chemical smell and the room was cold. The heater was not on, and did not work properly. (That chemical caused a burning sensation on face.)
The room door lock did not work, and couldn't lock the door. When I call the office number, they seem to know it's faulty or broken, and that it will be changed the next day. It took convincing for someone to come and change the lock!! Had to wait for 30 minutes. On top of that we were told by this person, TOM, that he \"has 5 kids and NOTHING goes right when you are travelling\", as an excuse as to why the lock was broken and the heater was not working. He was rather condescending and lacked respect, or customer service. He should a total lack of humanity.
Although the room had cooking amenities, there was only one sink. No sink was in the bathroom, so if one wanted to brush teeth, wash face, the one kitchen sink had to used. Highly unsanitary!!

8/10

Excellent

05 Jul 2019

Verified traveler

Great property for the price you pay, simple outlay but you can expect anymore

Leisure Family

8/10

Excellent

03 Jul 2019

Verified traveler

The quietness & the location. The room was very spacious. The only problem was there was no plug for the sink, saucepan or a tea towel.

Friends_and_family Family

8/10

Excellent

30 Jun 2019

Verified traveler

clean, comfortable, good value, easy check, in good location.
NOT in the hustle and bustle.
The only downfall was you could hear the loud music from the venue next door but it wasn't an issue

Friends_and_family Partner

4/10

Poor

24 Jun 2019

Verified traveler

Very old style, no wash basin in bathroom, you had to use sink in kitchenette,

Leisure Partner

4/10

Poor

15 May 2019

Verified traveler

This is a budget Motel and conditions and facilities matched. Very close to RSL Club only redeeming feature

Leisure Partner

2/10

Poor

09 May 2019

Verified traveler

It was a budget motel. Price did not reflect this.

Leisure Friends

8/10

Excellent

06 May 2019

Verified traveler

Great basic Room in a convenient location. Could be better signposted.

Business Self

8/10

Excellent

05 May 2019

Verified traveler

The only things I didn't like about this property were:
The kitchen sink had to double as the bathroom wash basin

Leisure Partner

4/10

Poor

27 Apr 2019

Ann

It’s in the middle of an industrial area with a gym beside it. Music is roaring and not practical. No one in reception, just a note with a mobile number. I wouldn’t recommend this place to stay at.

Family

6/10

Pleasant

22 Apr 2019

Verified traveler

There is no staff at this property, you have to call a Mobile Phone to check in

Friends_and_family Partner

10/10

Exceptional

07 Apr 2019

Verified traveler

Every things is very good.next time i will book it again because it safe and nice when you sleep.

Friends

10/10

Exceptional

31 Mar 2019

Live

Always like the friendly staff & comfy beds, Showers a little old but still work fine, for the price it's a nice stay.

8/10

Excellent

31 Mar 2019

Verified traveler

Great place close to town centre staff were friendly would stay again

Leisure Partner

8/10

Excellent

23 Mar 2019

Verified traveler

It was convenient to where I was going on the night so we didn't have to drive anywhere

Leisure Family

8/10

Excellent

16 Mar 2019

Verified traveler

Motel was clean and fine for a one night stay while my kids competed at Casey Fields.

Leisure Family

6/10

Pleasant

09 Mar 2019

Blueeyes

No one reception at book in. A telephone call had to be made to the property to find out which room we were booked into. That is not service.

Leisure Partner

4/10

Poor

08 Mar 2019

Verified traveler

It was handy for what I wanted but so bloody noisy. Only getting 3 hours sleep over the 3 days is not real good

Business_and_leisure Family

6/10

Pleasant

28 Feb 2019

Verified traveler

Basic accommodation in an industrial area. Hot water and comfy bed, so it did the trick for a place to stay. What little contact I had with staff (one phone call) was easy and friendly. House keeping offered clean towels etc. but they weren't needed for a 3 day stay. Thanks.

Friends_and_family Family

2/10

Poor

17 Feb 2019

Verified traveler

No basin in bathroom, there was the smell of smoke in the room, draws were falling apart and surround at the power point broken. The access to the complex was unsealed. Very disappointing.

Friends_and_family Partner