Name: Dandenong Central Apartment Hotel
Address: 157-163 Lonsdale Street, Dandenong, Melbourne, 3175, AU

8/10

Excellent

26 Jul 2026

Christine

The reception lady was lovely. The rooms were lovely and cosy.
Difficult to contact reception. Used the phone number and insisted with the bot on speaking to a staff member.

2/10

Poor

25 Jul 2026

George

Awful service and poor communication, air con was not working, no internet

10/10

Exceptional

17 Jul 2026

Vasiliki

Thanks you.

Partner

8/10

Excellent

15 Jul 2026

Lui

Very good and enjoy our staying

Family_with_children

6/10

Pleasant

20 Jun 2026

John

The rooms we had did not look like the website. Very noisy. Would not stay again.
But the restaurant was very good.

Business

6/10

Pleasant

16 Jun 2026

David

Kitchen amenities were not exactly

4/10

Poor

13 Jun 2026

Pia

We were there for 3 nights. In night 1 and 2, we had to go to reception for new towels as our room hadn't been serviced. On night 3, we had to buy towels as we couldn't get in contact with anyone. Extremely disappointed

Partner

8/10

Excellent

10 May 2026

Sannjeev Kaur

Overall the stay was ok

Family_with_children

10/10

Exceptional

26 Apr 2026

Vicki

Plaza close by.

8/10

Excellent

16 Apr 2026

Jayden

Yes shops nearby

Self

8/10

Excellent

05 Apr 2026

Vika

the location was excellent

Partner

6/10

Pleasant

31 Mar 2026

Renae

Kitchen was clean , but no tea towel or cloth for wiping surfaces ?
2nd bathroom only had 1 small working can light , very dark and we had to take bedroom lamp in for safety . Shower grout was very mouldy . 1 extra pillow in wardrobe, no pillow case for it and no extra blanket anywhere .
Plenty of restaurants nearby , good variety. Bit of a trek to nearest supermarket for milk ect .

Family

4/10

Poor

15 Mar 2026

Carly

There was no one at reception so had to wait 15 minutes outside before being able to even get into the building, with lots of questionable people outside we felt very unsafe. But in saying that, once inside the building, it was secure. The one staff member working was friendly and helpful. The room - the walls had paint missing and were very dirty all round, the carpet was filthy. We didn’t feel comfortable to shower there because of the uncleanliness. We slept in the bed, but other than that, didn’t feel comfortable to be there. Would not recommend.

Family_with_children

10/10

Exceptional

10 Mar 2026

kenneth

Had to check in earlier than I would have liked because communication with Hotel was difficult but overall the place was an excellent and convenient place to stay. Was very happy to get an upgrade to a balcony room, very nice !

Self

8/10

Excellent

14 Feb 2026

Ramani

Clean wise no good,amenities are no good but there was called new manager name Emma she was helpful for cleaning our room and some amenities supplied,
That’s makes us to stay happy.

Leisure Family

4/10

Poor

17 Jan 2026

Graham

The onsite manager was very nice.

However the room was not as advertised. On the website details it says 2 bathrooms. It only has 1.

The website adverises full fridge - Not the case. It has a bar fridge

There is no toaster. There is no coffee maker -only a jug.

There is only 1 drinking glass 1 desert spoon, 2 different size coffee mugs ec etc etc.

The maintenace is poor. Shower cubicle leaks, door to bar fridge cupboard broken etc

The room requires an audit, maintenance and upgrade and the website needs to be a true reflection of the unit.

The website is misleading and unit should not be readvertised until faults corrected.

The best thing about the accommodation was the manager

Partner

6/10

Pleasant

04 Jan 2026

Emma

My husband and I stayed 3 nights, the first night loud music played until midnight then started again before 9 in the morning. We needed to share the 1 cup and 1 glass for drinks. The aircon didn't work properly so you couldn't turn it off or change the temperature which was set to 17, so we had to change the mode when it got too cold and then back again when it got too hot. The toilet made a loud sound everytime you flushed - loud enough to wake you up. Parking available means public parking on the road with a 2 hour limit during the day. However it was clean, the manager was friendly. The room was supplied with fresh towels daily and rubbish was taken.

6/10

Pleasant

01 Jan 2026

Sam

The apartment is in a very convenient location, close to shops, public transport, and restaurants. The room was reasonably clean and had the basic facilities needed for a short stay.

However, the building is a bit dated and some maintenance could be improved. Noise can be an issue at times, and communication with management wasn’t always smooth. Overall, it’s an okay option if you’re looking for affordability and location rather than comfort or luxury.

10/10

Exceptional

17 Dec 2025

Aleisha

No bin

Partner

6/10

Pleasant

02 Dec 2025

Timothy Stephen

No washing facilities.
Was expecting a self contained unit from photos.
Was just a hotel room.
Was comfortable tho.
Cheers

Business Self

6/10

Pleasant

18 Nov 2025

Lyn

Friendly receptionist. Room fine but no internet access

Leisure Self

2/10

Poor

07 Nov 2025

debbie

The shower was mouldy and filthy dirty
The windows were filthy you could hardly see out of them
The ledges had grime build up
Other peoples belongings were left in the cupboards
Carpet was discussing
The only good thing I can say is the bed was comfortable but the pillows had blood stains on them !!!
I took lots of photos for proof

Business

6/10

Pleasant

02 Nov 2025

TONY

Didn't see any staff while we were there. If you are arriving after hours you need to make sure they put your keycard in the lock box for you.

Business Self

4/10

Poor

29 Oct 2025

David

Recetion should be open after 5pm, customer service lacking generally. Painful registration process

4/10

Poor

04 Oct 2025

Brendan

It took me 5 hrs to clean the room. Would not recommend

Leisure Self

8/10

Excellent

16 Sep 2025

charlotte

Good clean room

Leisure Partner

6/10

Pleasant

24 Aug 2025

Judith

What I didn’t like was the microwave was arcing and flashing out the back and I felt it might catch on fire. Thus I was unable to heat my dinner. I did try phoning someone but went to mail. No won contacted back.
Every other aspect was ok and position was convenient. I was in room 701.

Self

10/10

Exceptional

24 Jul 2025

Rod

I had a huge apartment on 7th floor with 2 bedrooms, 2 ensuites, kitchen & Lounge.
It was PERFECT although it was a freezing night, and the 1 split system heater struggled to keep the whole unit warm.
Overall, VERY Pleased, will certainly use again!!

Business Self

10/10

Exceptional

23 Jul 2025

armanda

furniture was a little uncomfortable

Leisure Partner

10/10

Exceptional

10 Jul 2025

Azaria

Overall good place to stay

Leisure Self

6/10

Pleasant

10 Jun 2025

Rachael

There was an uncomfortable smell in hallways, a permanent resident had a loud party, allocated parking unavailable ending with street parking which didn’t feel safe, beds were extremely comfortable and rooms were clean.

Leisure Family

6/10

Pleasant

16 May 2025

John Kristian

Very close to the venue. Clean and good location

Business_and_leisure Friends

6/10

Pleasant

12 May 2025

Tom

It was very convenient for our needs

8/10

Excellent

07 May 2025

Vicki

Location was excellent

Leisure Partner

4/10

Poor

30 Apr 2025

Amy

We stayed 4 nights, no WiFi apparently there was a problem with the system. There was also a problem with the antenna so there was no Channel 7 to watch the footy. We were told to us 7 app but there was no WiFi.
Our friends in the other apartment also had a similar problem. There was no one at the reception during the day for customer service only a number to call. We called the number and no reply.
There should be someone available in case of Emergency

6/10

Pleasant

22 Apr 2025

Kave

Pretty quiet place but reception for wifi and tv is quite poor on 7th floor. Also, why have a single cup, glass, plate, etc?

Leisure Self

2/10

Poor

07 Apr 2025

Udaya

Dont try it .
You will disappoint

2/10

Poor

07 Apr 2025

Udaya

First of all this is not a hotel. It is a apartment complex.
Everyone cooked in their units small horrible.
Then manager in this location very rude and bully .
I stayed 7 night in this place no one came to do houses keeping.
I don't recommend to anyone .

Family

10/10

Exceptional

05 Apr 2025

Curtis

Very friendly staff and great price

10/10

Exceptional

09 Mar 2025

Jam

Love this place!

Friends_and_family Friends

8/10

Excellent

18 Feb 2025

Russell

Some rooms are in need of an update. Management was very responsive to request for a hairdryer and came quickly when locked out of our room.

Leisure Family

2/10

Poor

25 Jan 2025

Blake

Getting in contact with property from overseas was extremely difficult when booking through Expedia. Facilities were not clean and very noisy rooms. Not comfortable at all. Do not recommend staying here. Very disappointed.

Business

10/10

Exceptional

06 Jan 2025

Thomas

Great

8/10

Excellent

25 Dec 2024

Heehyun

Affodable price.

Affodable price.

Partner

2/10

Poor

08 Dec 2024

Neda

The bathroom was very dirty. The bedroom floor was dirty. The kitchen cabinet had an awful smell. The place was so nosy, people talking loudly outside after midnight in the hallway.

Business_and_leisure Partner

2/10

Poor

26 Nov 2024

Oli

No service whatsoever. Housekeeping don't know how to make beds, all king beds are pushed with 2 single beds but no mattres protectors no zips to keep bed from splitting

2/10

Poor

26 Nov 2024

Oli

This hotel if you can call it that operates from 9am -5pm as if it were a bank! There is nobody ever at fromt desk so when checking in at 3pm you're standing in front of the glass door and trying to figure out how to get in! I got in as another guest left and stood at front desk for good ten minutes until someone turned up. Thr room itself appeared clean until i stepped into bathroom. The basin was dirty with toothpaste , toilet had marks on it and exhaust fan filthy.

Leisure Self

8/10

Excellent

21 Nov 2024

Daljit

Nice atmosphere

10/10

Exceptional

05 Oct 2024

Dawn

Had all essentials we needed to visit family. Manager kind and helpful. Good options for dining nearby. Older multicultural area with easy access to a variety of services.

10/10

Exceptional

02 Oct 2024

Christopher

Staff very friendly and helpful. Unfortunately Dandenong is full of closed shops which is a shame. Good security on the streets but probably due to past issues. If you need to stay in Dandenong at a very reasonable price this is a great option

Leisure Partner

2/10

Poor

22 Sep 2024

Jasmeet

I recently booked a motel while traveling from the regional area to Melbourne with my sister. Unfortunately, my experience was marred by the behavior of the receptionist. After charging my card, she abruptly canceled my booking, accusing me of being a fraudulent person.

I was more than willing to provide all necessary IDs during check-in, but her demeanor was rude and dismissive. She refused to listen to my explanations and would not issue a refund, all while making unfounded assumptions about my character.
I cannot recommend this motel and urge others to avoid making reservations here. Their practices seem questionable, and I left feeling frustrated and disrespected.

Family

6/10

Pleasant

14 Sep 2024

Mariappan

Toilet no light ..the wifi no good and when i booking i ask for double bed but they join 2 single bed and make it double if don't have just let me know

Business_and_leisure

4/10

Poor

12 Sep 2024

Paul

Nothing very rude lady at reception it’s not what the pics are like I wouldn’t recommend staying there

Leisure Self

10/10

Exceptional

08 Sep 2024

Anna

Affordable

Self

8/10

Excellent

01 Sep 2024

Dallas

Very friendly staff and helpful.

Leisure Partner

8/10

Excellent

25 Aug 2024

Todd

The property is right in Dandenong, easy access, restaurant at site was great. Room was tidy and suited my needs.
Needed a little maintenance in room, remote batteries nearly flat and a few loose screws here and there on doors etc.

Business

2/10

Poor

03 Jul 2024

Tomas

I made a reservation and paid then when I got there refused entry and was not refunded

6/10

Pleasant

30 Jun 2024

Udaya

Need new improvement.
Rooms are need refurbish and bathroom need refurbish. Otherwise everything good.

Leisure

10/10

Exceptional

27 Jun 2024

Mel

I was worried it would be noisy because of the location however it wasn't the cars that were noisy, it was the seagulls!! Dandenong isn't even near the beach but there were so many seagulls!

The apartment was great, the walls could do with a paint as they are quite marked but that doesn't affect the location or the enjoyment of the property. Beds were comfy, the comfiest bed was the single bed my daughter was in! It was great being able to walk to the supermarket for a late night snack! It was only 16 minutes from family so we'll definitely stay again. Staff were awesome!

Leisure Family_with_children

10/10

Exceptional

25 Jun 2024

Nicole

Highly recommend the restaurant

Leisure Partner

8/10

Excellent

23 Jun 2024

Angela

Central, affordable room

Convenient, affordable (prebooked,limited) onsite secure parking.
Comfortable bed (two singles pushed together) clean bedding.
Minimal 'kitchenette' suitable for reheating pre-prepared food.
Westerly views- room 701

Partner

8/10

Excellent

31 May 2024

Sonya

Good value, . Comfortable, had microwave sink jug etc close to shops and market.

Leisure Self

10/10

Exceptional

23 May 2024

Verified traveler

Good stay at Dandenong

Very good for the price, everything delivered as expected.

Partner

8/10

Excellent

22 May 2024

Ken

Dandenong

Very well looked after by reception as I arrived in late. Good location for my meeting. Nice cafe below. Building need a reno. But overall very good

Business

6/10

Pleasant

20 May 2024

David

After staying here a few times before this stay i was amazed how run down the property was compared to my last stay,

Leisure Self

10/10

Exceptional

18 May 2024

Angel

It was fine for the time that I needed to stay

Business Self

4/10

Poor

12 May 2024

Fleur

Only had one cup for 2 ppl, wifi didn’t work, no mattress protector on bed, only one tiny rubbish bin

Business Family

4/10

Poor

30 Apr 2024

Victor

Wasn’t a fan of this place.

Business Self

8/10

Excellent

16 Mar 2024

mark

Not much English in the neighbourhood but I was there on long weekend evening and everything was shut. The property though was very safe and sound.

Business Self

10/10

Exceptional

11 Mar 2024

Michelle

It was a good reprieve

Leisure Partner

6/10

Pleasant

07 Mar 2024

Stephanie

Too noisy

8/10

Excellent

05 Feb 2024

LALINE

Price is a bit high, surrounding area no food ! Unstable area to walk around alone at night!

Leisure Friends

8/10

Excellent

24 Jan 2024

Douglas

Staff was very helpful and courteous, but it would have been useful to have someone at the front desk on a regular basis to check us in and answer our questions.

Leisure Partner

6/10

Pleasant

22 Jan 2024

Brian

The Dandenong Apartment Hotel is convenient and well priced. UNfortunately you get what you pay for. Upon arrival I noticed the shabby condition of elevators and carpet. Inside the room there was long hair on tables and in bathroom. The window wouldn't close so I was stuck with noise all night from outside. The bed was two singles pushed together - both of which were soft/saggy and made for a bad nights sleep. ..... and the suburb of Dandenong is simply a very uncomfortable place to stay. I didn't feel safe outside of the Apartment (and attached restaurant) due to the socio demographic of the area.

Self

10/10

Exceptional

12 Jan 2024

Jodi

Fantastic customer service. Room was clean and bed was very comfortable. Staff went out of their way to assist our stay and organise parking for us. Recommended.

Leisure Partner

6/10

Pleasant

31 Dec 2023

Nanette

Not happy

Picture of the hotel is not the same as seeing the hotel in the flesh. Not happy with the cleanness of the hotel and you have to through your own rubbish never have I done that before.
Will never stay there again

Friends_and_family Friends

8/10

Excellent

23 Aug 2023

Jamie

The place was good overall front desk was very nice and helpful

Self

6/10

Pleasant

27 Jul 2023

Dale

No microwave in the room . Website had listed microwave as an amenity.

Business

4/10

Poor

14 Jul 2023

Gary

Very dirty , with stained carpet etc

Business Self

4/10

Poor

15 May 2023

Dionne

WOTIF- false advertisement. The building pictures are that different I drove around looking for the apartment. The cigarette odour was disgusting, all through the building. There were cigarette butts and filth on all balconies. The plastic dining chairs had dirty fingerprints all over. I've had to wipe over everything in the apartment before you felt comfortable.
The only positives were, the linen was clean and front desk service was friendly.

Business_and_leisure

10/10

Exceptional

14 May 2023

Julius

Good exploring around dandenong area multicultural friendly

Business_and_leisure Family

8/10

Excellent

21 Apr 2023

Danielle

Customer Service was VERY friendly. Person at reception was never at the desk but there was sign to ring a number if unattended and she was extremely responsive. I was impressed by this.
Unfortunately, I found the wifi to be too slow for my work needs.
Also, the hot water turned cold after a certain time. I had mixed feelings about this. It certainly made me have shorter showers and I think this was the intention. It seemed to be on a timer.

Business

2/10

Poor

17 Apr 2023

Megawati

I booked for my cousin from overseas. On 10th April, try to contact receptionist, and just want to know how i can get a key because is public holiday… she’s answered it with anger voiced and said it’s closed is public holiday… I said to her why you answer with anger, and she’s very nớt cooperative. So rude receptionist, very nớt educated. I saw on review so many people complain about this but don’t know why still hiring a rude person like her. Very disrespectful with customer, don’t have manners at all…

Business Self

6/10

Pleasant

08 Mar 2023

Glandestine

Not clean. Spiderweb inside the toilet/bathroom and in the main area. Carpet is dirty. Dusty

Leisure Partner

2/10

Poor

25 Feb 2023

donald

With respect, this property should not be on your website, presenting it as you do in pictures is a gross exaggeration of this property, you should for a well trusted brand be ashamed. We left as quickly as we arrived, filthy dirty, dust cobwebs, black mold. But then if you read some review you would know that already. So why do you present this hotel in a good light? is it just for the money?

Leisure Family

6/10

Pleasant

22 Feb 2023

Vinay

Balcony was so dirty . Couldn’t sit outside. Found a used/dirty sanitary pad in one room . Blind was also broken in that room . My daughter slept on the couch. I think there are fleas in the room too. Very disappointing we paid for extra room but unable to sleep in that room .

Leisure Family

10/10

Exceptional

20 Feb 2023

Mary Jane

So easy to deal with them

Business Self

10/10

Exceptional

15 Feb 2023

Diviyya

clean, microwave, toaster, coffee tea, big fridge ,quiet

Leisure Self

6/10

Pleasant

25 Jan 2023

Kia

Short business stay !

Property condition needed upgrading and room condition needed much refurbishment. Front desk officer is always unavailable and room service is not up to the mark. Gym facilities also could not be accessed.

Business

2/10

Poor

21 Jan 2023

Margaret

This property was so unclean! The mattress had a blood strain on it..the doona had a blood stain on it!! The reason I found these was accidental because the bottom sheet had not been put on properly and kept slipping off the top of the mattess, so I thought I would remake it.The power point in the bathroom was loose from the wall on one side and hense only one side of it could be used, (which is sooo unsafe).There was a hole in the wall with masking tape over it.The curtain was half off the rod and had a big cotton pull in it, which I fixed the pull.I found the iron on the floor in the cupboard, which was carpet and covered in dustt!! I accidentally touched the wall board above the bed which felt odd,it was dust...I cleaned it. The bathroom floor skirting boards, or edges had not been cleaned properly for ages obviously! Walls were covered in black marks on the lower edges! The surrounds on the fridge door were hot,the outside of the fridge was hot!! We were there for 6 nights due to a hospital admission and only received housekeeping accidentally as when we were leaving one day they were next door which would have been day 3.The male who spoke to us said there is housekeeping every day. Well not for us however! We had a an unexpected visit and needed it close to the hospital and there were no others available nearby and the photos looked great for this accommodation, so we were so pleased to find it.It's all cleaning and building maintenance! I have photos.

Partner

8/10

Excellent

06 Jan 2023

Mark

Room was clean, tidy and conveniently located

Leisure Family

10/10

Exceptional

20 Dec 2022

Amanda

Laverne was a breath of fresh air!! A lovely lady ,very obliging and just made our stay that much better.Will be back for sure .

Leisure Partner

2/10

Poor

11 Dec 2022

Ebrahim

Female receptionist ! Rudeness at its height !
Impolite , disrespectful,

Business_and_leisure Family

8/10

Excellent

05 Dec 2022

John

Nice place to stay in Central Dandenong!

10/10

Exceptional

04 Dec 2022

Lisa

Staff were nothing short of amazing! Great central location close to shops and public transport

Leisure Partner

8/10

Excellent

17 Nov 2022

Molly

Very clean would stay again

8/10

Excellent

12 Nov 2022

David

Our booked room had been given away before we arrived at 4:15pm. Would have had to wait for another room to be serviced so instead took a smaller room. No remote control for TV.

Leisure Family

8/10

Excellent

11 Nov 2022

Emad

Close to restaurants and shopping centres

Leisure Self

6/10

Pleasant

10 Nov 2022

Benjamin

Ok so i booked a studio and was disappointed as it was basically a hotel room. The room pics on the website for the studio's were a room with a kitchenette with stove, oven etc ad well as a couch, dining table, balcony etc and that wasnt what i recieved. Also the house keeping was slack, i stayed for a week and only had housekeeping come twice and that was only because i had to call the property manager to organise for them. Overall it was far from the worst place i have stayed but there is most definitely room for these guys to improve, especially if you have paid for a studio and you dont get what you think youve paid for. But pleasant enough, i suppose and close to everything in Dandenong which is a bonus.

Leisure Self

4/10

Poor

04 Nov 2022

Jessica

Reception is never manned, you have to phone and someone will come down in the lift. My room was clean on arrival but bin was not emptied and had condom wrappers on it. Cleaners ignore do not disturb sign and come into your room anyway

Business Self