Name: Sandown Regency Serviced Apartments
Address: Princes Highway, 477, Noble Park, Melbourne, VIC3174, AU

2/10

Poor

06 Jul 2026

Gadija

Faulty light and power switches. Dirty stained carpets. Unclean rooms. Half renovated. Dirty microwave, Dirty old toaster. Dirty broken curtains. Very Dirty and unpleasant. Dodgy repair work. Never ever again. Should be a health hazard.

Family

8/10

Excellent

27 Jun 2026

Loto

Room is clean
Staff very friendly
Parking is ok
Very good service

8/10

Excellent

20 Jun 2026

Eric

The hotel was excellent value for money. The staff were friendly and very helpful. The rooms are dated. We had a freezer in our room and not a fridge, which I do not understand this reasoning. The aircon was very noisy and had frozen up. There was only 1 blanket in the room, which made for a cold night and only 2 flat pillows on the bed.

Partner

8/10

Excellent

13 Apr 2026

MANITH

The room's front door cannot fully close from the inside. If there is no door chain, it will not be secure.

Family_with_children

8/10

Excellent

26 Feb 2026

Belinda

Older but room with all amenities needed for an overnight stay. Having a microwave & fridge was very handy. Clean & tidy & pretty quiet. All up no issues.

2/10

Poor

28 Jan 2026

Paul

Room wasn’t clean, bed was old and not clean also bathroom was dirty, the couch had stains all over it, there were also holes in the curtains

Leisure Friends

8/10

Excellent

26 Jan 2026

Patrick

Everything was fine

Leisure Self

4/10

Poor

25 Jan 2026

Michelle

Been neglected for a decade.
Water damage eaves.water leak in bathroom. Pool close over 5 day stay with temp upto mid 30°c. Cockroaches & spiders. Function Sat night very noisy late into night,spoke to management & shrugged shoulder was the only response. Reserved parking for guests was taken up by restaurant patrons.Reserved sign ignored.Room serviced only once in 5 day stay. Would not recomend this establishment.

Leisure Friends

8/10

Excellent

15 Jan 2026

Casey

Staff were friendly, room was clean but outdated and probably could do with some TLC. Pool was clean and nice. Overall decent stay.

Friends_and_family Family

4/10

Poor

09 Jan 2026

Melania

Toilet flush faulty

Leisure Friends

2/10

Poor

07 Dec 2025

Jason

Disgusting hotel. Double charged falling apart. Painted bathtub and tiles

Leisure

10/10

Exceptional

05 Dec 2025

Greg

Nice size room

Self

2/10

Poor

09 Nov 2025

Long

Don’t really have much nice things to say about this place.

10/10

Exceptional

06 Nov 2025

Sarah

The pool was awesome. The amenities were complete and thoughtful. The staff had great communication. Clean room.

Business_and_leisure Friends

8/10

Excellent

03 Nov 2025

James

Good for price

Business Self

10/10

Exceptional

07 Oct 2025

Rajwinder

Need a renovation it's too old.

6/10

Pleasant

05 Oct 2025

Tin

Staffs are very helpful. No daily housekeeping.

Business Self

10/10

Exceptional

02 Sep 2025

gagan

family friendly stay

Business_and_leisure Family

2/10

Poor

17 Jun 2025

Marina

Cleaning staff were nice.
Management (guy) staff rude.

10/10

Exceptional

14 May 2025

Geoff

Reliable stay early in the week for work travellers.

6/10

Pleasant

11 May 2025

Daniel

Good location with a short drive to Dandenong, shops and restaurants. The room is due for some renovations and repairs. TV had a faulty wall plug, so I could only access a couple of channels with a bad reception. Toilet seat wouldn’t stay up. Bedside lamps wouldn’t work and the room was very dirty. Dust everywhere, rubbish under the bed and cigarette buts on the balcony. I do have to say, the price is pretty reasonable at $100 per night.

Leisure Partner

10/10

Exceptional

10 May 2025

Geoff

Superb balcony views

2/10

Poor

06 May 2025

Verified traveler

Lawyers will see

Pretty sure im now traumatised from the dust build up and lack of changed bedding,
was just a sheet, and dirty towels. for over priced paid accommodation that should be shut down ,

Partner

4/10

Poor

22 Apr 2025

Marie

Very old and mismatched furniture. Unfinished repairs in room.

Friends_and_family Friends

8/10

Excellent

04 Apr 2025

Geoff

Good value for travelling

Business Self

2/10

Poor

30 Mar 2025

KELLY

The place was below sup par. It shouldn’t have 3 stars, be lucky if it’s 1

Self

8/10

Excellent

18 Mar 2025

Raymond

rooms & furniture looked old and area untidy especially around pool area, but beds and showers were good. staff were good and helpful. hotel just needs a good TLC.

Business_and_leisure Partner

2/10

Poor

09 Mar 2025

Verified traveler

Very disappointing!

Very run down motel in desperate need of some TLC and a proper clean. My daughter was scared to stay there. I actually went to buy cleaning products so I could disinfect every surface. Dirty towels, filthy pool, it was just terrible in every way. Really frustrating that places like this are allowed to post photos that in no way depict what the place actually looks like.

Friends_and_family Family

2/10

Poor

07 Mar 2025

Courtney

I do not recommend staying at this property at all. It was absolutely disgusting. Everything was dirty - we had to book a different hotel as we could not stay there because of how dirty the accommodation was. Also, it was noisy and an unsafe environment. We had to request a refund as we could not stay due to the cleanliness and the fact we felt unsafe. The guy on the front desk was understanding. Hopefully the refund won't take too long to come through. We are incredibly disappointed in the state of the room.

Leisure Family

10/10

Exceptional

27 Feb 2025

Patrick

Everything was fine

Leisure Self

6/10

Pleasant

22 Feb 2025

Lorraine

Was ok for the price

2/10

Poor

28 Jan 2025

fiona

Worst place I have ever stayed at. Was booked in for 3 nights.. Left after first to a new hotel. Photos lied about hotel. Not 15 swimming pools. 1 with cigarette butts everywhere. Untidy and unsafe grass area to get to pool. Room was disgusting. No wifi. No milk. Insect screen door was damaged. I could go on..... I wish I had read more into the reviews.

Leisure Family_with_children

2/10

Poor

30 Dec 2024

Nigel

Im giving a 0 rating as i paid for a room for wife and i and never got to stay.
On making my booking was under impression someone would be at front desk when we showed 2am Christmas morning, but then was told an hour out from catching our flight from Townsville to Melbourne that nobody would present to give us room keys. Leaving us no choice but to find last second lodging else. THANK GOD for the ATURA HOTEL

4/10

Poor

02 Dec 2024

Eddy

dirty

Leisure Friends

2/10

Poor

10 Nov 2024

Jon

Dirty, only 1 pillow oneach bed and dirty blankets won't stay here again

8/10

Excellent

04 Nov 2024

Brittany

Condition of the room was poor, room size was great, the pool is nice.
Shower was terrible - no pressure and kept going super hot all the time.

Leisure Partner

6/10

Pleasant

02 Nov 2024

Sue

Maintenance on the rooms has not been kept up, but it was very clean and comfortable.

Business_and_leisure Self

10/10

Exceptional

15 Sep 2024

Gregory

Nice cheap place

Self

2/10

Poor

26 Aug 2024

Wayne

Booked this place for a member of staff who was working in the area. They checked out early as they had druggies trying to break into their room in the middle of the night whilst they were sleeping. needless to say they didn't feel safe and we booked them better accommodation elsewhere. They said the property was also very dirty and unhygienic.

10/10

Exceptional

24 Aug 2024

Darren

LOcation was perfect

Leisure Friends

4/10

Poor

08 Aug 2024

David

There are too many of these badly managed motels in poor condition, barely cleaned or maintained, around Melbourne.

Don't recommend, even at half the price!

Business_and_leisure Family

4/10

Poor

07 Aug 2024

Palolo

It’s cheap for a reason.

Leisure Partner

10/10

Exceptional

06 Jul 2024

Casey

Was fabulous! Was warmer weather so the pool was sensational

Leisure Family_with_children

2/10

Poor

03 Jul 2024

Ash

The property was not as advertised. The rooms were not fully clean and the brand new kettle did not function at all. The heater blew cold air only and the bedding appeared to not have been cleaned properly. The milk in the fridge was also old and out of date.

Leisure Family_with_children

2/10

Poor

26 Jun 2024

Chrisvine

towels were soiled, leaking toilet, cutlery not set when arrived. wifi not working inside the room you need to go at the veranda, as soon as you enter the room it will be gone.

Leisure Partner

8/10

Excellent

22 Jun 2024

Suzanne

Service was really friendly and professional.
Unfortunately the bathroom had a cigarette smoke smell to it.
Over all the room was spacious and quite clean.
Would definitely stay again.

Business_and_leisure Partner

4/10

Poor

22 Jun 2024

Terry T

I have booked for executive room and what i got was a standard room and i was very disappointed withe the service they did not made my bed or taking dirty towels of floor and shower head not secure properly it keeps on falling on to my head i have to hold it and try to shower as i have had surgery on

Business Self

2/10

Poor

10 Jun 2024

Bev

did not like the place was nothing like advertised picture the room we booked as per photo had a large lounge in it we had none there was no sink to wash up cups etc except for bathroom sink 2 adults and a 15yr stayed we had 1 teacup 1small coffee cup and 2 glass cups Maintance issues as well front door would not close properly unless slammed the door (Frame had been shaved down on the frame ) bathroom door on the inside had a crack through it the door were the vanity /sink area in bath room meet the door fame there was a large gap
one of the side lamps was missing the pull down string to turn it on there was a tiny piece we had to try and grab to turn the bed side lamp on
and she took a long time from confirming our booking to giving us our room key which made me think they may have swapped our room
this room also had a connecting door to the next room which we did not ask for
very different room to the nice photo show on web page also kitchen bent area also had lots of cut marks in the wood from knives and there was no table /bench to eat meals on only 1 small out door table on the patio the air conditioner was very old but it done the job was very disappointed with room as there was definitely no resembles to the photo on the wed site and as a customer that's what we rely on is accuracy in photos when booking accommodations we were there for the basketball competition held every year in Melb will not be booking here again

6/10

Pleasant

06 Jun 2024

Rod

Very very dated, but not bad for the money

Business Self

8/10

Excellent

05 Jun 2024

Daniel

This motel is in a perfect location with just a short drive to the shops markets and places to eat. Room 34 has a newley renovated bathroom, but the rest of the apartment needs some work. The room was very dirty. The bench top had not been wiped clean, the carpet hadn’t been vacuumed and there was still food in the microwave from the previous guests. The bathroom floor looked clean, but after wiping up excess water, turned the white towel black. There was no wifi password provided. I pre-booked a 1 bedroom appointment with a kitchenette, but ended up with a small motel room with only a microwave. For the price of this accommodation, it is not too bad apart from the cleanliness.

Leisure Partner

6/10

Pleasant

29 May 2024

Freddy

Staff were good- bathroom and shower were great

Just ok- photos are better than reality
Room had 3 beds, no furniture
One of beds was on floor
Main bed mattress had lost structure and very soft

2/10

Poor

21 May 2024

Helen

Nothing like advertised photos of room. No doonas to keep warm. Mouldy bathroom, sagging beds. No staff available to check in at 10pm.

Business Self

4/10

Poor

29 Apr 2024

Andrew

Cigarette burns on furniture. Dirty stairwells. On Saturday night a dance party right underneath the rooms playing obnoxiously loud music until nearly midnight.

Leisure Self

8/10

Excellent

20 Apr 2024

malutuki

Good

10/10

Exceptional

14 Apr 2024

Brendan

Peaceful well priced

10/10

Exceptional

14 Apr 2024

George

Affordable nice hotel.

10/10

Exceptional

14 Apr 2024

malutuki

Nice

2/10

Poor

08 Apr 2024

Michael

No good

2/10

Poor

07 Apr 2024

Ramone

Would not recommend this hotel to anyone. Bathroom was dirty, power points didn’t work,no smoke alarm, no doona only sheets and a very thin blanket. Internet didn’t work at all in the room. No fresh towels (we were there for 3 days) never again

Leisure Partner

4/10

Poor

29 Mar 2024

Danny

room bathroom was not clean, rest ok

Business Self

10/10

Exceptional

17 Mar 2024

Kerry

4/4

No complaints

Friends_and_family Friends

6/10

Pleasant

17 Mar 2024

Richard

Good for the price.

Shower floor very slippery, No remote for air con, ( used a chair to adjust setting ), balcony door did not have a lock.

Self

8/10

Excellent

14 Mar 2024

Jacoline

Lovely service ,would stay again ,
Thankyou .

Business_and_leisure Family

2/10

Poor

02 Mar 2024

Peter

Definition of budget accommodation. Dirty ceiling and curtains. Sides of the bed different heights. 1 glass and 2 cups. No cutlery. Noisy Air con only on and off with wall switch and no controls. Limited parking. Noisy and linen piled up in walkway to reception.

Leisure Partner

2/10

Poor

29 Feb 2024

Timothy

I liked the fact that the poor guy on reception (who told me that all of the rooms were in the same condition) did not hesitate in getting my room payment returned to me when I refused to use the room.
The carpet was exceptionally dirty and had not been vacuumed. It was lifting from the skirting in most places.
The furniture was badly damage with large wood chips missing from it. the timber finish had turned white.
The bed was is such a state that we would not consider sleeping on it.
There was a very strong musty smell of mold within the room,
The condition of the room was NOTHING like the room or any of the rooms displayed on their site.
We had just returned from overseas and I was embarrassed to think that an overseas visitor may think that this is the norm in Australia.

Leisure Partner

2/10

Poor

27 Feb 2024

Mira

Disappointing 😰

Business_and_leisure

2/10

Poor

23 Feb 2024

Melissa

Unfortunately there is nothing positive to be said about this property. They should have paid me to stay there. The room had not been cleaned. There was food and empty drink bottles in the kitchen cupboards from previous guests. The drinking glasses were filthy. The carpets were wet in patches (right near our heads next to the bed) due to mould so had to breathe that in as we slept. Smoke alarm had been cut off the wall and not replaced so wires were hanging out the wall. The bathroom had not been updated from what seems like the 80s I only wish I could add photos to this review because you could not understand how bad it was unless you saw it. When I complained about how filthy the room was they said they didn’t have anyone to clean it. My husband and I had to go to Coles and buy cleaning products just to make it minimally liveable for our children. Sketchy people also lurking around the building. You might ask why did we stay and not leave? It was Taylor Swift weekend in Melbourne and every where else was booked out. When my husband went to complain a second time they offered to discount our rate by $50 for the first two nights and then move us to a better room on the second two nights. We asked to view the second room first and it was a room no bigger than my lounge room with a queen bed, double bed and single bed all squashed in for the four of us. We originally had two rooms and two bathrooms. NEVER NEVER stay here. They don’t care about anything but taking your money.

Leisure Family

2/10

Poor

20 Feb 2024

Verified traveler

Read the reviews. Just read the reviews

Did not, could not stay. Prison cells are cleaner, smell better and feel safer.
Lasted under 10 minutes in the room and needed two days to forget the smell of mould and who knows what else. Absolute joke how they can stay in business.

Partner

2/10

Poor

02 Feb 2024

Shayal

What’s in the picture it’s not the same with real eyes. Putting edited pictures with filter.

10/10

Exceptional

29 Jan 2024

Geoff

This motel has very nice rooms with lovely patios for each room overlooking a beautiful pool area with birds etc...excellent experience thanks!

Business Self

2/10

Poor

29 Jan 2024

Fernando

This accomodation was absolutely disgraceful. The room was filthy, run down overall very poor. I booked for three nights and left after the first night. I made to complaints and nothing was done to rectify the problem. My room wasn’t even serviced for new towels or amenities. Don’t be fooled by the pictures, it’s basically an Indian function centre attached to a motel. Not recommended.

Leisure Family

2/10

Poor

25 Jan 2024

Christopher

Plenty of space, but room was not kept in good condition. Lots of noise and cigarette smells coming in from outside, late into the night.

Business Self

4/10

Poor

13 Jan 2024

Rachel

Staff were fine but the place is very run down, old and dirty… broken toilet roll holders, broken shower screen, very old inside room, mouldy bathroom roof, back door lock not even a lock, outside bins very smelly, tape over PowerPoints, the list is endless! Spend the extra money and stay else where!

Leisure Partner

8/10

Excellent

10 Jan 2024

Greg

Excellent value for a decent motel

6/10

Pleasant

09 Jan 2024

Trish

Could be a lovely place just lacks the care and maintenance. Room was dirty and needed cleaning

Business Friends

6/10

Pleasant

06 Jan 2024

Gordon

The place was nice and quiet which was nice however there were some safety and comfort concerns.
There were no fire extinguishers in the room and none of the appliances have had their electrical test and tag done since 2016.
The air conditioning also did not work and when I reported it to the staff nothing was done to fix it.

Leisure Partner

10/10

Exceptional

05 Jan 2024

Adam

Great food & staff!

Leisure

2/10

Poor

27 Dec 2023

Matthew

Property accepted payment for room after reception had closed, 24 hour buzzer did not work, and a rude person came to the door and outright refused to provide any assistance.

Business Partner

10/10

Exceptional

23 Dec 2023

Geoff

Each room has a nice patio on which you can relax overlooking the pool, nice!

Business Self

6/10

Pleasant

16 Dec 2023

Leanne

I liked waking up to the view of the pool and garden area
The carpet and entrance tiles had been updated, nice colors. Bed was comfy and pillows. Good size room with extra setting inside and on the balcony. The restaurant cafe serves Indian dine in and takeaway, I love Indian curries and Nan bread. What i disliked was A heap of males crowding the front entrance to the reception, standing around talking, i had to go through the cafe, as i could not see the entrance. When arriving late at night in the dark it makes it very difficult to see signs. Many smoke butts outside on the ground of the reception entrance, looked rough neighborhood. bathroom requires updating, much wear and tear. Someone tried opening my door through the night, maybe they had the wrong room? People opposite were out on the balcony and were noisy for many hours. Could not find a remote for the cooling, was a switch on the wall beside the bed. No bedside lights, main switch on the wall, The room was very warm and stuffy. Big sliding glass door and windows to the balcony.

Leisure Self

4/10

Poor

08 Dec 2023

Madelaine

Room was a good size however the door did not shut unless slammed, we booked for 3 people and only 2 towels were supplied. The second bed also didn't have any blankets, only a sheet

Leisure Family

10/10

Exceptional

26 Nov 2023

Geoff

This motel provides full service including a lovely Sri Lankan cuisine restaurant that also happens to be very flexible for other tastes!

Business Self

2/10

Poor

25 Nov 2023

Chandima

Cigaret burns in the blanket. Leaky air condition. Bad door locks. Over spilling showers. Very poorly maintained and overly priced.

Leisure Family

10/10

Exceptional

27 Oct 2023

Susana

Very happy with services and safety
Bathroom and bedsheets clean

Bakcimy and carpets need a deep clean and eating utensils need a look and overhaul
But good service and value for price charged

Recommended

Business Self

8/10

Excellent

26 Oct 2023

Rodrigo

Average for the price so far so good.

8/10

Excellent

19 Oct 2023

Tim

Actually very happy

So I booked this motel in a hurry due to a rushed trip to Dandenong,all we wanted was a bed and a shower for the night ,upon booking I went back and read all the reviews and started to worry what had we gotten ourselves into 😨!!!
Upon arrival I walked into the reservation desk and was greeted by a very friendly gentleman who gave me our key and directed me to our room .
Mentally I was now in panic mode ....
What was I about to walk in to !!!!!
Yes it needs a coat of paint ,yes it's slightly outdated and maybe someone should rehang the drapes lol but it was all we needed and it had clean sheets ,clean towels and was generally clean ...
Only thing I would suggest is bring your own pillow ,they are quite thin 😊
But of a rest and we decided it's time to eat ,let's go to KFC it's easy and close we thought ,then I remember they had a restaurant so I popped back to the reservation desk and asked about their food $20 per person buffet sri lankin food ,well omg never tried it before but hey I love hot food ,it was beautiful!!! The service was fantastic,they were so concerned to our needs bringing icy cold strawberry and mint drinks !!!

Partner

6/10

Pleasant

15 Oct 2023

Clinton

It’s been good so far

Business_and_leisure Partner

2/10

Poor

14 Oct 2023

Stephen

Absolutely the worst place ive ever stayed in

Business Self

4/10

Poor

07 Oct 2023

Kerry

The room was dirty and very poorly equipped. Sheets on the bed with one blanket folded on the bed, no spare blankets. Faulty swith on the jug. Vanity cupboard door hanging off. Stains and burn hole in the couch. Someone came knocking on the at 8.30 to enquire if we were leaving that day.

Family

2/10

Poor

07 Oct 2023

Oanh

Terrible experience at the place. The room is extremely rundown. The bed was terribly uncomfortable. Everything from the kettle, toaster to the toilet is old, smelly and dirty. Would never be back!

Partner

8/10

Excellent

25 Sep 2023

Victoria

Clean- but needs repair

Check in quick- room clean. Hotel is worn down but clean. Only 1 thin blanket provided, not enough for warmth-had holes in it. Of 3 bathroom lights only 1 was working. Sliding door had no lock and couldn’t close the whole way.

Friends_and_family Family

10/10

Exceptional

20 Sep 2023

Greg

Well presented renovations

Self

10/10

Exceptional

09 Sep 2023

Tina

Excellent rooms, clean and comfortable. All the staff are very welcoming and helpful. The other guests were good people too, respectful. Very happy with our stay and would definitely stay there again. I found this place on the Internet and it was the best choice. Thank you to all the helpful courteous staff.

Business Family

10/10

Exceptional

18 Aug 2023

Elie

value for money, friendly staff and a great food in the restaurant.

Business_and_leisure

8/10

Excellent

01 Aug 2023

Yiping

经理服务态度很好

10/10

Exceptional

30 Jul 2023

Selvina

Absolutely love our stay at the Sandown Regency, exceptional service. Food at the Sri Lankan restaurant The Bungalow was to die for. I'm definitely making this place my favourite so far and cannot wait to go back. Strongly recommend this amazing place

8/10

Excellent

15 Jul 2023

Franceska

For couples and families all ye round

6/10

Pleasant

06 Jul 2023

Daniel

The accomodation is conveniently close to Dandenong. The room cleanliness was very poor. Carpets and walls dirty and stained. The bench top hadn’t been wiped down and the bathroom hasn’t had a proper clean in a long time. The whole place is in desperate need for renovations. The price is very reasonable and the pool would be a bonus in summer.

Leisure Partner

2/10

Poor

03 Jul 2023

Greg

Worst Place I have ever stayed

10/10

Exceptional

04 Jun 2023

April

Constant metal noise at the door throughout the night

Leisure Friends