Name: Melbourne Knox Central
Address: Burwood Hwy, Wantirna South Victoria 3152, 400, Melbourne, 3152, AU

10/10

Exceptional

17 Jul 2026

Mohammed

Great place to stay

6/10

Pleasant

15 Jul 2026

Lynda

The property needs refurbishing .... even a coat of paint would help.

Not the cleanest.

Nobody EVER was at reception, to help / provide information store bags on departure etc.
There WAS a telephone contact but it's a pain, when you compare it to a reception service.
I paid for a trundler bed for 1 night, but no additional towel was provided.

Self

2/10

Poor

24 Jun 2026

Nicolle

Been a week still havent got deposit back

8/10

Excellent

12 Jun 2026

Kathy

Apartment was good but was unable to get the wi fi to the tv working and there was never anyone in reception to help. Had to take the quilt off bed as multiple nasty stains on it.

Partner

4/10

Poor

31 May 2026

Anish

The apartment was not clean. The walls had stains, the carpets and corners had dust accumulated.

6/10

Pleasant

20 May 2026

Geoff

On arrival reception not manned,
Finding carpark space was difficult
Basement carpark Lifts incorrectly marked
Room not clean, crumbs on floor, marks on glass tables
Pool was good, location was good.
Administration not good, took 1 month to get pre authorised deposit refunded, as property did not clear pending amount.

Partner

8/10

Excellent

27 Apr 2026

Liana

Having own laundry service was perfect! Room was quiet even while being on a main road. Pool was perfect, we utilised the steam and sauna rooms. Everything was great!

Family_with_children

4/10

Poor

14 Apr 2026

Jill

Sparce interior, super unfriendly and unhelpful reception.

6/10

Pleasant

21 Mar 2026

Michael

Had trouble entering the room as door was tight had to use foot the push on bottom of door, door to balcony had the glass broken, bedroom door had damage hole in door chairs in kitchen all the screws were loose dangerous to sit on stayed 5days never once was reception staffed all communication was by message room was clean carpet was stained room was not serviced during the 5days

Partner

8/10

Excellent

18 Mar 2026

Katrina

Internet was ok but not the fastest. The rooms were well appointed but things missing in kitchen that it needed, like egg flip, peeler, serving spoons, teaspoons. The bathroom needed facewashers. Said in compendium that mini services done daily with towel replacements if wanted. Never saw anyone in the 4 days we were there, no towel changes. Plenty of secure parking but to access garage you had to get out of car , walk around to passenger side to tap fob to control panel so gate would go up. And its on a very steep angle. It would be hazardous to elderly or those with mobility issues.

Partner

6/10

Pleasant

16 Mar 2026

Tim

We arrived after an early morning International flight and were very lucky to be allowed to leave our bags. Note: the reception says 6am to 9pm but requires the use of an intercom and dependant on a staff member being present elsewhere in the building to answer you.
The room was comfortable with linen, cooking utensils, cutlery, crockery etc provided. Also containers of hand wash, body wash and shampoo/conditioner. These had not been refilled prior to our 7 night stay so we ran out. The comforter on the bed was stained with three large yellow stains so that was shifted to the floor. We could not get a connection to the internet. It would connect and then drop off so we gave up after the second night. The room could have been cleaner but was OK. The outside covered in terrace, however, had spider web and nasty flies that bit/stung and was very dirty. Not enjoyable to sit outside and enjoy the late afternoon sun.
The jewel was the swimming pool. Beautiful, long, deepish and CLEAN. The sauna in the pool area was also a nice way to relax after a busy day.
Good transport options to Melbourne Cioty with a bus Interchange across the road at Knox Shopping centre which takes you to Bayswater or Belgrave Trains or Vermont South for the Tram into the city
Knox Shopping Centre has all you need plus many extras. Great place to shop, dine, drink, watch movies, banks etc

Partner

6/10

Pleasant

09 Mar 2026

Yelena

location fantastic, facilities (pool, sauna and gym) looked great but we didn't have time to use them. I don't recommend checking in out of reception hours- missed out on a lot of information that would have made our life easier. Couldn't use TV as remote wasn't working and there were no towels in our room upon arrival. Room could do with a decent clean.

Family_with_children

4/10

Poor

04 Mar 2026

Bridget

Staff were very nice but unfortunately The cleanliness of the room was not so great. Our kitchen had solidified grease all over the stove top and splash back from previous guests. Dishes in the dish washer were left in there and still had food all over them. The drawers in the bathroom ensuite had hair throughout. Our balcony view was the building next door. Other than this the location was good being across from Westfield and staff were very nice.

Family_with_children

8/10

Excellent

15 Feb 2026

Martine

The layout of the apartment was well done, but there were a few issues. The windows were very dirty (I ended up washing them). The fan in a bathroom continued to run even after the light was turned off making it hard to sleep. Loose power points, loose lamp shades. Location was good, and the pool was lovely.

Partner

10/10

Exceptional

22 Jan 2026

Keneth

Nice and definitely will be back in the future

10/10

Exceptional

14 Jan 2026

Nick

Check in and parking were a breeze. Room was in immaculate condition

Leisure Family

8/10

Excellent

01 Jan 2026

Beve

Reasonably clean and comfortable room and bed.

Leisure Partner

10/10

Exceptional

30 Dec 2025

Jacqueline

Friendly staff, close to westfield, pretty quiet, tidy, would stay again

8/10

Excellent

23 Dec 2025

Wim

The room was great

Partner

10/10

Exceptional

21 Dec 2025

Aleisha

Kitchen needs restocking

2/10

Poor

20 Dec 2025

matthew

the apartments stunk. the was a terrible smell up the hall way we had to air our rooms out. they are advertised as sleeping 3 it was only a queen bed so i had to sleep on the floor.

Leisure Family_with_children

8/10

Excellent

14 Dec 2025

Rajesh

The apartment was clean, staff was very helpful, only bad experience was that the foyer to the apartment has a very bad stinky smell.

Leisure Family

6/10

Pleasant

11 Dec 2025

Damien

I have stayed here a few times now, I have generally been pleased but the last stay, I didn't get notifications until after I contacted their team. The internet as a confusing process and no 'sheet' was left but that also apparently sent by email. The team did respond quite quickly which was great but when I raised that there was a dishwasher full of dirty dishes I didn't get any response at all. It is a good location and value for money just this last trip was not as I had hoped.

Business Self

4/10

Poor

01 Dec 2025

Caroline

The phone number they had for check in didn't work and it took about

8/10

Excellent

22 Nov 2025

Bruce

Plug missing from vanity basin, chairs are terrible (thin padding). WiFi is very variable & can be hard to log onto. Otherwise rest of room & location great.

Leisure Self

8/10

Excellent

26 Oct 2025

Leah

Good close to shops and food.

Friends_and_family Family

8/10

Excellent

24 Oct 2025

Damien

Kitchen & apartment had all the necessary appliances. Was spacious enough for a single traveller.

Gym was decent, pool looked good but didnt get the opportunity to use.

Good to be directly across from the shopping centre and food options.

Business Self

8/10

Excellent

04 Oct 2025

Fairlie

Funny smell in room, doors were left ajar when we arrived (assuming) because of smell, pillows too high cramps neck, no face washers , limited parking despite saying online parking available.

Leisure Partner

6/10

Pleasant

26 Aug 2025

Thomas

The room had a terrible smell once the toilet was flushed or shower was on

Leisure Family

6/10

Pleasant

31 Jul 2025

Clare

No one seated in the reception during office hour and doors locked on arrival .. I tried to log in using the after hours terminal on arrival which didn’t work. I then had to call the number and someone came out.

It was very awarkward.. be aware - no 24 hour reception or anyone after 6pm.

No details supplied or map to find the pool and no useable wifi passwords - only the free public wifi which is not secure.

Leisure Family

10/10

Exceptional

10 Jul 2025

George

Great staff and location

Leisure Partner

8/10

Excellent

21 May 2025

Janet

The only downside to this property is the lack of power points in the kitchen area and bench space. The only power point for the toaster or electric jug is behind the microwave.

Leisure Partner

8/10

Excellent

17 May 2025

Hendra

It is located close to Westfield. Washer and dryer in the room is helpful for a long stay. The only issue is the blind in the living room is see through from outside at night so there is no privacy. People from the apartment next door can see through inside our room.

Business Self

8/10

Excellent

13 May 2025

Elmer

Nice Amenities

8/10

Excellent

19 Apr 2025

Family Support

Great location close to everything. Great facilities with pool and steam and sauna rooms. Close to shops and walking distance to Westfield Knox.

Leisure Family

10/10

Exceptional

10 Apr 2025

Brent

Will be back

Great place to stay, gym and pool and sauna was awesome after a long drive.
Accom was clean and modern and walking distance to many great restaurants and bars
Look forward to staying again

Business

8/10

Excellent

27 Mar 2025

Crizelda

Microwave was rusty

8/10

Excellent

23 Mar 2025

VICKY

The stay was good

Business Family

10/10

Exceptional

10 Mar 2025

Bruce

Some new chairs with better padding on the seat would be great, otherwise use a cushion.

Leisure Self

4/10

Poor

07 Mar 2025

Sally

Firstly finding where to check in is a nightmare to start with and where you can park your car whilst doing so is even worse. No clear instructions on which building is the right one as there seems to be about 3 different buildings to choose from. No one is on the desk, after having to ask workers where to check in and what I had to do to reach reception( was not told prior I had to call a ph number). Lady at reception was nice, however the room doesn’t have a parking space and that I needed to have booked one, to then be told there was no available parking spots so I couldn’t even get one as some rooms don’t even have a parking spot set aside.
You just have to grab a visitor car park if you see one and believe me there isn’t many, the physiotherapist thats in same complex seem to take the majority of parks along with residents. The car park is a nightmare, if you leave you will lose your spot unless you do book a park.
2 bedroom was neat, however nowhere near clean enough. One bed had stains on sheet, marks all over the walls, top of fridge was dusty from where cleaners arm couldn’t reach the back.
Window in main bedroom didn’t even close it swung open in the breeze leaving window right open obviously missing something (very unsafe if a child was to climb up they would just fall out).
No block out blinds so it was hot. No fans in bedrooms just a split in lounge fighting against the sun coming through windows.
Overall very poor experience, so we left.

Partner

10/10

Exceptional

02 Mar 2025

Janet

The closeness to Knox City Centre and Wantirna club meant we could walk to both destinations.
Apartment spacious, well appointed.
The only drawback, both being elderly, was lack of grab rail in the shower.

Leisure Partner

10/10

Exceptional

01 Mar 2025

Donald

Great location next to major shopping centres restaurants all within walking distances

Business

10/10

Exceptional

25 Feb 2025

terry

Great place to stay .

Leisure Partner

2/10

Poor

17 Feb 2025

Sahar

There was a continuous metal grinding noise in one of the bedrooms, when I reported the lady at the reception was extremely rude and said “we can’t do anything about it” , “ guest before you didn’t say anything about it” , “there’s nothing I can do”
Let alone a word of kindness or apology
whereas the other gentleman at the reception who came to inspect, made a voice recording of the sound to show her , still she was extremely rude whenever she spoke, I didn’t know what she was so mad about
Even when I checked out she was asking me to pay for the parking ( I paid for my parking in advance during checking in) she didn’t check records and asked me to pay until finally i managed to show her proofs anyway it was terrible stay
No cleaning , poor communication, continuous noise , no comfort , roll away bed was a nightmare to sleep on ( in case you’d need that please be mindful it’s a mistake) garbage smell in elevator ( as large garbage bins are right in front of elevator in the car park )
Entrance to car park is tricky because the reader is on the opposite side of driver ( so you have to get out of the car to tap every time you go in and out of parking )
Just to list a few to help

Leisure Family

6/10

Pleasant

31 Jan 2025

Joanne

Great location, across the road from a Westfield

Leisure Family

10/10

Exceptional

31 Jan 2025

Amanda

Great location across road from Westfield mall and gas station. Apartment very spacious (we were in 2 bedroom), clean and equiped with basic needs.
We arrived later than reception hours, and instructions left weren’t that clear how to find our room but luckily there were other guests around to help us.

Leisure Family

8/10

Excellent

29 Jan 2025

Chris

Good clean & roomy apartment. Friendly helpful staff. Only issue is traffic noise seems to echo between the buildings.

Leisure Partner

8/10

Excellent

28 Jan 2025

Damian

Property is close to convenient shopping, particularly food. Only issue was difficulty at check-in. No one at manning desk and you can't enter foyer for check-in unless you have an access fob or another guest/resident happens to be available. No success calling listed number either. Once finally checked in the stay was good.

Leisure Family

10/10

Exceptional

24 Jan 2025

Cameron

Great location opposite Knox City. Good gym and pool.

8/10

Excellent

16 Jan 2025

Lindi

A week of comfort and relaxing

Very comfortable spacious and clean. Pool and steam room were great! Kitchen well equiped and Westfield over the road.

Friends_and_family Family

8/10

Excellent

05 Jan 2025

Michael

Very good position, handy to Westfield Knox & public transport

Leisure Partner

6/10

Pleasant

04 Jan 2025

Diane

No plugs for bath or sink. Door of bathroom was about 5cms off the ground and had water damage to the bottom of it only 3 very thin pillows on queens size bed so not a very good sleep

Partner

8/10

Excellent

20 Dec 2024

Tommy

All reasonable for its price.
The only issue occurred to us was a bad smell coming off from the floor drain (occasionally)
I have asked the management to investigate and hope it will be resolved

Leisure Family_with_children

10/10

Exceptional

30 Nov 2024

Priscilla

The apartment are nice and spacious and the indoor pool is a hit with the kids

Leisure Family

10/10

Exceptional

30 Nov 2024

Mr C

Great stay in a great location opposite Knox City. Overall very happy.

Business_and_leisure Self

6/10

Pleasant

24 Nov 2024

Bruce

Sorry to have to downgrade my review this time. On positive side issue with shower was fixed quickly. On going issue with guest WiFi, spent over 2 1/2 hours with reception person & internet provider support resolving issue. Sent feedback message to hotel group re this problem, still waiting for a reply!!

Leisure Self

10/10

Exceptional

16 Nov 2024

Jessicca

Great room it has everything you need..
Can easily fit a portable cot in the bedroom.
Lovely front desk staff.
Definitely will be back.

Leisure Family_with_children

10/10

Exceptional

06 Nov 2024

Tammy

Nice, clean, very modern two bedroom condo with everything I needed. The pool is wonderful and so large for a hotel pool, and the workout area looked nice too.

The lady who checked me in was so kind and helpful!

4/10

Poor

19 Oct 2024

Peter

Clean, but bad design

Reception Lady was very nice but unable to get us wifi connection.
The pool is in a different building.
Its a mixed residence with permanent people living there.

Partner

2/10

Poor

08 Oct 2024

Emma

Great area, unfortunately would not recommend the service

Leisure Family

10/10

Exceptional

30 Sep 2024

Jessica

Lovely welcoming staff. Great facilities. Clean room.

Leisure Family

10/10

Exceptional

16 Aug 2024

Dion

Great location and friendly staff

Business Family

4/10

Poor

11 Aug 2024

Cassandra

Average accommodation, NOT 4 STAR.
1. Despite reception having staffed hours the staff are often away and you need to phone them.
2. After 7 nights stay had to request room servicing.
3. Given the minimum number of everything, 5 guests, eg. 5 pillows, 5 cups, 5 plates, 4 towels etc.
4. When requesting 2nd key to apartment was told if we had 2nd key could not get room service daily as they didn’t have another key, this decision was reversed by a different employee a few days later.
5. Only on the 3rd and final week of our stay did we start to receive daily beds pulled up as advertised.
6. Internet/ TV connection is rubbish, need to login and out 3 times to connect to TV.
7. Garage key fobs are hit and miss, 1 worked, 1 didn’t.
8. On arrival door didn’t lock, had to get staff to show us how to jiggle the door back to allow the lock to engage.
9. Carpet and walls marked/ stained.
10. Toilets and bathroom sinks NOT cleaned during entire 3 week stay.
11. Parking is not allocated to the particular apartment, drive around basement carpark to find one advertised for hotel use. Parking space sizes can vary due to storage cages.
12. Pool was lovely.

Business_and_leisure Family_with_children

8/10

Excellent

14 Jul 2024

Kirsty

Could have been cleaner but overall not bad. Parking was cheap, big shops across the road, but traffic noise was pretty bad.

10/10

Exceptional

30 Jun 2024

Sam

Fantastic place to stay.
Clean and tidy and quiet.
Rooms very spacious
Comfy bed
Nice bathroom.

Business_and_leisure Partner

10/10

Exceptional

15 May 2024

Tegan

Really spacious rooms. Absolutely loved having a washer and a dryer- was handy after taking the kids into the pool. Kids had a ball. Was just a short stay but very accommodating.

Leisure Family_with_children

6/10

Pleasant

02 May 2024

John Knight

Internet connection was a disaster

Leisure Self

4/10

Poor

01 May 2024

JOan

This place had absolutely no service.
We got a text today we checked in to get the key from the kiosk.
There was a water leak in the room next to us, so therefore there was plastic all outside the hallway and into our room covering up a wall.
It was cold that weekend not to mention the Wi-Fi didn’t work for the five days we were there.
When I contacted the front desk, they simply gave me a helpline for Wi-Fi and told me to figure it out on my.
This was Timely and in the end, I left very frustrated and would never stay here again.
The good news is they did reimburse me $200 for the weekend.

Business Friends

10/10

Exceptional

01 May 2024

Karen

2nd time we've stayed here. Both times very happy with the rooms. They accommodated us at very short notice without complaint and were very helpful. Beds were comfortable. Kitchen was sparkling with all the basics. Showers were hot. The only small comment was the balcony was looking a little drab, but serviceable.

Business Family

6/10

Pleasant

26 Apr 2024

Mark

Just a little hiccup checking in - all done by - self check in- I believe I wrote my wrong number down.

Apartment was ok - lots of marks on entry door made it look average- the furnishings were basic and just enough. Could of used a shower caddy or something in shower. Initially was going to cook however only two pots no pans,
Ended up buying takeout from the shopping centre.

Everything else was perfect- used the pool and sauna - steam room didn’t seem to be in use ??

Leisure

10/10

Exceptional

14 Apr 2024

Daryl

Very convenient to everything

8/10

Excellent

24 Mar 2024

Derek

If you need wifi don’t stay here, otherwise fine

I have stayed here before and twice had issues with wifi, first time tech support fixed, second time no fix for the whole trip. Travelling for work this is critical. I’m a very frequent traveler and unfortunately due to the wifi situation and lack of proactivity of staff to resolve I won’t stay here again. On the positive side the apartments are fine and clean. Price is ok too.

Business

8/10

Excellent

21 Mar 2024

david

Very convenient for our family visit. Having Knox City Shopping centre was perfect for groceries and dining
Wi Fi was terrible ! Only worked half the time.
Nobody on reception when we arrived although it was known what time to expect us. Had to ring a mobile number!

Leisure Partner

10/10

Exceptional

21 Mar 2024

Leisa

Great apartments, everything you need in any sized room. Balcony is perfect for those not wanting to feel confined but still enjoy the benefits of total privacy.

Leisure Partner

10/10

Exceptional

10 Mar 2024

Mick

Excellent well appointed place. Parking in designated spots could use a little attention. Both nights other residents had used my park, so I was obliged to find their allocated space and use it. Bed was one of the most comfortable ones I have ever used. Food and shopping was within walking distance. Will use it again.

Leisure Partner

8/10

Excellent

24 Feb 2024

Jocelyn

The apartment that we stayed in was lovely, bed was comfortable and it was overall extremely clean. The facilities provided (gym and pool) were of high standard and easy to locate. However, and, this is a minute issue but we found that the kettle didn’t heat very well and the crockery that was provided was very small. Additionally, my friend and I didn’t realise that all three buildings were part of the Knox group and since we had late check-in, we didn’t find our apartment very easily. This could be due to us being exhausted but I do think that a little map or something above the key box would be beneficial to avoid an issue like this in the future. Overall, Knox was a fantastic and convenient place to stay. Thank you to the staff there!

Leisure Friends

8/10

Excellent

18 Feb 2024

Lauren

Good

Business_and_leisure Self

10/10

Exceptional

12 Feb 2024

Amanda

Comfy beds and convenient to Shopping centre

8/10

Excellent

22 Jan 2024

Adam

was good that the westfield shopping centre was across the road

Leisure Self

2/10

Poor

04 Jan 2024

Cara

Booked for 3 people got there only a double. Managed to get a camp s

10/10

Exceptional

14 Dec 2023

Janine

Great pool for lap swimming

Very nice, well maintained apartment accommodation

Free wi-fi but I had no internet the entire time of my two night stay

Leisure Self

6/10

Pleasant

03 Dec 2023

ANDREW

Entry and esp. exit. from property very difficult. No signage. Awkward parking access. Toilet seat not secured. TV refused to work. No batteries in the Foxtel remote. No character in the place - it's just a white box! No staff in reception at checkout. Would not recommend this accomodation.

Leisure

4/10

Poor

17 Nov 2023

Ahmed

I stayed 4 nights no one come clean the apartment or change the sheets or towels

10/10

Exceptional

13 Nov 2023

Bogdan

Thank John for nice room and beautiful apartment with balcony view.
we would like to came back.
highly recommend 👌

Partner

8/10

Excellent

30 Oct 2023

Dion

Toilet and bathroom hadn't been cleaned, 1/4 toilet roll left on holder rubbish still in bathroom bin, screws in chairs were all loose, no where to put soap etc in Shower.

Business

10/10

Exceptional

29 Oct 2023

Sarah

The lady at reception was very friendly and very helpful

Leisure Family_with_children

10/10

Exceptional

10 Oct 2023

Daryl

The site manager was excellent.

10/10

Exceptional

28 Sep 2023

Madeleine

Really friendly . Great for a night with family and local rsl to eat. Defintely was easy to find .thankyou

8/10

Excellent

19 Aug 2023

Bimbo

Good accomodation luv it

Leisure Family_with_children

8/10

Excellent

18 Jul 2023

Lemuel

Button for gate was on the passenger's side of the window. Individual heaters in the room would be nice.

Leisure Family_with_children

2/10

Poor

27 Apr 2023

Kelly

Requested a $300 bond upon arrival though it is not stated online whatsoever. Further to this, only the week before I stayed at the property and was required to pay a $50 bond (which also wasn't stated in any policy online anywhere), regardless I chose to stay again because I thought I knew the procedure and I have to be nearby tomorrow morning. To make things even worse, the hotel proceeded to cancel my booking and I have to wait 7-10 days for the refund and have no where to stay tonight.

Business_and_leisure

2/10

Poor

11 Apr 2023

Verified traveler

This property is no Hotel it's High rise residential apartments full of homeless drug addicts prostitution. Did not sleep all night, Had a camera and man wanking at his window naked.
Took extra $50. Where's My refund as agreed please as we left and did not stay the second night. This matter is being taken further. Look at the google reviews it's been bad for 5 years something must be done as this is false advertising and fraud.
The lady is very rude and don't care about anyone.
Best you take this place down.
You'll be hearing from someone soon.

Leisure Partner

4/10

Poor

22 Mar 2023

Stuart

The lounge, dining and kitchen areas were dirty and had not been properly cleaned from the previous guests. The kitchen rubbish bin was dirty and damaged. The vinyl lounge had a sticky residue down one side and the remotes were all greasy and had to be cleaned first before could use. The glass coffee and dining table also were covered in greasy marks and the door to the balcony had hand prints all over the bottom. The foyer to the room smelt bad on most days as did the room on a couple of occasions. Could not leave windows or balcony doors open as no fly screens and no insect spray in the room. Laundry trough had also not been cleaned. The bathroom and bedroom areas were satisfactory, however the bin and toilet brush holder were all rusted and probably needed replacing. Apart from the above, the bed was comfortable and the room quiet. A parking space was made available, there is a major shopping complex across the road and a friendly person greeted us on arrival. Helpful residents helped us find our building (there are 3 towers) and the appropriate lift to use. Plenty of take away food close by if you did not want to cook. Will not stay here again as it was disappointing after a 10 hour drive and would not recommend to friends either.

Leisure Partner

2/10

Poor

27 Jan 2023

Adam

Disgusting accomodation!
Filth in bathroom! Exhaust fan seemed to be growing mould or something worse! We would not shower there.
The whole floor landing on our level absolutely stunk of stale and/or fresh cigarette smoke! My children should not have to have been exposed to this.
Was sold a room for three people yet was only provided one queen size bed for three people! Once there asked for an extra bed and was charged $30 a night for a crappy roll out bed, which was set up in the lounge area with both windows letting in plenty of light from poor and dirty blinds!
Noise from neighbours was terrible! It seems only part of these buildings are for hotel accomodation and the rest are tenants who don't seem to care for others!
Car parking was underground and was almost impossible to find due to there being limited parking to begin with and mostly residents \"reserved\" parking!
Swimming pool looked dirty and others left wet trails from the pool to elevators and stairs making walking potentially hazardous!
We stayed one night although our booking was for longer. I complained about the above issues and requested a refund for the remaining time, but was refused!
Seriously one of the worst hotel experiences of my life!

Leisure Family

8/10

Excellent

26 Jan 2023

Katherine

Very handy location, close to shops and the apartment was tidy and beds were comfortable. Pool was really nice and although situated on a busy road, you wouldn’t even realise.
Our room did however smell of cigarette smoke every time we walked in. Also was disappointed that I had to pay for an extra fold up bed even though our booking did state there was 1 child. Also not enough cutlery and cooking equipment.

Business_and_leisure Family_with_children

4/10

Poor

07 Jan 2023

Ahmed

Near to Westfield

Business_and_leisure Family_with_children

8/10

Excellent

19 Dec 2022

Beve

The property was clean and room was clean however opening the blinds all we saw was scaffolding which happens with renovations however the water pipes were very noisy each time the tap was turned on. I think the cost of room was a little high due to this.

Leisure Partner

4/10

Poor

01 Nov 2022

Margaret

The hot plates were filthy, also missing parts of the hot plates, one really cheap thin old pot supplied for cooking, the pillows were worn out cheap pillows, the corridors smelled. It was just very unpleasant.

Leisure Self

8/10

Excellent

26 Sep 2022

Jacinta

The apartment was clean and central for our travel purposes and close to Westfield shopping centre which was very handy. We travelled with our 3 small children, so was a bit disappointed that the 'heated' pool wasnt heated and also that there were only 4 sets of crockery for 5 people - a couple of small criticisms for an overall positive experience though!

Leisure Family_with_children

8/10

Excellent

09 Aug 2022

John

Good apartment.

Comfortable apartment.

Partner