Name: Canterbury International Hotel
Address: 326 Canterbury Road Forest Hill VIC 3131, 326, Melbourne, 3131, AU

10/10

Exceptional

02 Aug 2026

Richard

..

8/10

Excellent

21 Jul 2026

Anne

The room was comfortable, clean & nicely furnished but the shower floor & tiles were quite mouldy.
The downstairs toilets needed a good clean too.
A good breakfast was available but the eggs were cold.
The restaurant meal and staff was excellent
The hospitality staff and chef were exceptionally good & went out of their way to provide excellent service, as we were having a birthday celebration there. Every aspect of our event was well planned and managed & everything went well.

Business Family_with_children

8/10

Excellent

21 Jul 2026

STEPHEN

Clean, good size rooms which were comfortable although the mattress was soft. Breakfast in the hot food section was just warm at best.

Self

8/10

Excellent

11 Jul 2026

Juanita

Lovely staff, very welcoming. Well appointed rooms and a really nice stay.

Family_with_children

8/10

Excellent

06 Jul 2026

Stephen

Quite a nice property with large rooms and in good condition.
Everything felt clean and comfortable.
Free onsite parking was a little bit tight for a large car, but overall the property was convenient and at a great rate.
Highly recommend and expect to stay again when in the area.

Self

8/10

Excellent

05 Jul 2026

Linda

Very large room with two queen beds. Noisy fan in bathroom when light switched on. Could have used a shower cap.. Restaurant food was excellent and well priced. Helpful staff.

Partner

10/10

Exceptional

26 Jun 2026

Natalie

Clean, convenient location, safe, quiet and helpful friendly staff. Great breakfast.

Self

4/10

Poor

20 Jun 2026

Nicole

We stayed in a 2 bedroom apartment, the toilet seat was broken in the upstairs toilets

The single bed upstairs should now be slept on. It was as hard as a rock, the floor would have been softer to sleep on

Family_with_children

6/10

Pleasant

11 Jun 2026

Sue

House keeping failed to clean our room when requested to do so. No teaspoons in the room with tea/coffee making amenities. Reception staff were helpful and courteous. Overall a basic stay hotel close to shopping centre and good off street parking

Partner

10/10

Exceptional

31 May 2026

Zoheb

Room was clean, would stay here again

Self

4/10

Poor

30 May 2026

Matthew

Pro: The mattress and bed linens were quite nice and very comfortable.

I intentionally selected a hotel with a restaurant and bar because I knew I would be exhausted and would just want to sit for an easy dinner.... nope... restaurant isn't opened on Sundays. No mention of this before or after booking.

They sent a message (after booking) that a number of hotel features were not available, like pool, etc. but no mention of the restaurant/bar being closed. The pool and gym or something said \"closed for renos\", ours been like that for a long time with no evidence of renos underway. It's always something with this place.

Bathroom was moldy with black and pink mold. Holes and tears in carpet. Heaps of stuff just overdue for replacement.

Ok if you just need a place to sleep. Regardless, it's certainly not worth the price point.

Coffee at breakkie the worst cuppa I've ever had.

6/10

Pleasant

07 May 2026

JOHN

Room clean, compfortable, was not advised on check in no room service restaurant closed, definitely not upto a 4 star Hotel.

Self

10/10

Exceptional

04 May 2026

Dianne

The staff were accommodating and helpful during my two night stay. The room was quite spacious, entirely pleasant and the bed was one of the most comfortable beds I have ever slept in. There was marked grouting in the shower but other than that the room was spotlessly clean (drapes, skirting boards, surfaces etc).
I would happily be a returning quest when I am next in the area. Thank you for a pleasant stay.

10/10

Exceptional

02 May 2026

Bryan

Nice area to stay.

Partner

6/10

Pleasant

14 Apr 2026

Bengt

Not suitable for older people. No cooking facility in the apartment. Dining room closed for the whole time we were there.

Partner

8/10

Excellent

14 Apr 2026

Harsh

Good location but property needs renovation. Chairs were broken

Partner

8/10

Excellent

12 Apr 2026

aazam

Was clean, easy access,

Partner

6/10

Pleasant

07 Apr 2026

Anne

No bar/restaurant as advertised! Very noisy room - no attempt at noise cancelling! Tiny towels!! Cheap without the cheerful … shabby without the chic … definitely not going back - ever!!

Partner

2/10

Poor

30 Mar 2026

Trishank

Worst Breakfast I had in my whole life. We only had for day one.

Family_with_children

10/10

Exceptional

18 Mar 2026

howard

This is a beautiful hotel with high-quality furnishings and facilities. You would think you were at the Hilton. Would stay again.

Partner

8/10

Excellent

15 Mar 2026

Verified traveler

Air-conditioning ✔

Wi-Fi ✔

Cleanliness ✔

Bed ✔

Staff ✔

Partner

10/10

Exceptional

11 Mar 2026

Amir

Clean Rooms and Very good Staffs

Partner

2/10

Poor

10 Mar 2026

Magenta

Pool non existant, staff very rude, room had medical tape covering a hole in the skirting board and masking tape holding the carpet to the tiles. This was our 4th time staying here and will be our last. Very disappointing experience and would not recommend

Partner

8/10

Excellent

08 Mar 2026

Adam

Stayed here for the F1. Good value for money, carpet and amenities could be improved. Missed that we had breakfast included in our stay and had to be brought to reception which was fine but could be a bit better. Overall though a good stay and good value.

Partner

10/10

Exceptional

02 Mar 2026

Alberto

Unfortunately, the pool was closed, and we weren’t informed until we had already arrived at the hotel and heard other guests asking about it. That was disappointing; however, aside from that, we enjoyed our stay.

Partner

2/10

Poor

19 Feb 2026

Christopher

Walls are paper-thin - two complaints were made about neighbours having TV on until 12:30am very loud. Staff responded well - they did a good job; but not enjoyable. Highly unlikely we will stay again.

Partner

4/10

Poor

18 Feb 2026

Rohan

The room was old and dirty. The doors had fingerprint dust and glass broken and dirty

Self

8/10

Excellent

15 Feb 2026

Hassan

Value for money

6/10

Pleasant

31 Jan 2026

Stephen

Yes

Self

6/10

Pleasant

29 Jan 2026

John

We thought it was a bit strange to find our room with windows and curtains wide open on a 45 degree day.
Staff member at reception didn't know how to book Olivers restaurant.
The guy running the restaurant needs to be trained properly.
Only one other diner in the restaurant, he forgot to bring us the menu, sitting for 10min before he realised.
lemon, lime and bitter had no pieces of lime or lemon.
He carried the water jug with his thumb inside the top of the jug.
Main meals were delivered to the wrong person.
On a positive the Aircon worked well on a hot day and our food at Olivers was very nice.
We do enjoy staying here on the odd occasion unfortunately service has dropped over the years.

Leisure Partner

8/10

Excellent

25 Jan 2026

Jasmine

👌

8/10

Excellent

21 Jan 2026

Malcolm

Didn't have breakfast and the facilities were a bit untidy in the carpark with boxes and tree branches not dealt with, but apart from that it was good value for money.

Business Self

4/10

Poor

19 Jan 2026

megen

Bathroom in the room wasn’t clean, mould in the shower, dust around tiles no face washers in the room you had to ask for them. Had a fire alarm at 3am one morning, no apology or communication from staff what was happening, I feel they could improve their procedures in this area. Guest attendance for safety reasons incase of a fire. Pool was out of order but apparently this has been this way for a long time. Very disappointing

Leisure Family

8/10

Excellent

18 Jan 2026

Sue

Close to where we needed to be (State Basketball centre) easy drive. Clean room, no complaints. Would stay again, but would suggest accommodation in the back rooms, as located on busy roads.

Leisure Family

10/10

Exceptional

15 Jan 2026

Kenneth

Clean spacious room and extra large bathroom.

Leisure Partner

8/10

Excellent

07 Jan 2026

Natalie

Clean, good amenities, good buffet breakfast, friendly staff.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Graham

Did not have breakfast.

Self

6/10

Pleasant

05 Jan 2026

Lanh

Room cleanliness was ok. Bathroom handle was about to fall off. There was a fire emergency on new year’s night at 2am to 4am and the hotel did not provide any follow up information.

Business_and_leisure Family_with_children

2/10

Poor

16 Dec 2025

Kalila

Stole my money and wouldn't let me stay.

10/10

Exceptional

09 Dec 2025

Ian

Quick checkin lovely spacious room nice king size bed in quiet part of hotel with no noise from the busy roads nearby great hot shower plenty of space in bathroom there was a spa bath but we didn’t use it
Plenty of parking at the rear
I would stay here again

Leisure Partner

8/10

Excellent

20 Nov 2025

Fulvio

Did not have much to do with the staff after first night.

Leisure Partner

8/10

Excellent

19 Nov 2025

Emma

Room clean. Staff friendly and efficient. Easy check in and check out.

8/10

Excellent

13 Nov 2025

Ashraf

Everything was perfectly fine, except the receptionist was a bit unwelcoming; that's supposed to be the first point of contact for clients.

Business Partner

8/10

Excellent

12 Nov 2025

Peter

Good amenities

Leisure Self

8/10

Excellent

11 Nov 2025

Glenda

Clean room, staff friendly

Business Self

10/10

Exceptional

06 Nov 2025

Merren

Great staff, comfy bed

10/10

Exceptional

05 Nov 2025

kathryn

Lovely Hotel, very pleasant staff and excellent restaurant
Thank you

Leisure Self

2/10

Poor

30 Oct 2025

jason

We were given a room on the main road side. It was very noisy until late at night and from early in the morning.
Also we specifically chose this property because of the gym and pool facilities. When we went looking for the pool there was a sign on the door saying it was not available due to the recent Melbourne storms. A long term guest told me it hasn’t been available since last year and just looking at it was full of green water and only a 1/4 full with sticks and leaves in it. Then we looked inside the gym area and it was full of storage items from a couple and their child that was actully living in the gym room. It was dirty and smelly. The guy that popped out of the gym looked like a homeless hobo and told me he was dealing crack to pay for his lodging.
Also in regarding to very poor security the security access door to our building was not able to be closed and was left open 24/7 for anybody to enter. This also made sleeping very difficult as any noise we heard outside our door was concerning.
I discussed all these concerns with the staff member at the front desk and he really kind of denied any knowledge of the issues. He told me his manager would call me to discuss at 9am when they start work.
2 days later and still no calls or messages from this bizarre hotel to resolve my concerns with our stay.
Personally I think there is some very dodgy business going on at this suburban hotel and we would never ever return due to safety, noise and straight up lack of care.

Business Partner

10/10

Exceptional

25 Oct 2025

Dean

.

Partner

10/10

Exceptional

22 Oct 2025

Joshua

Overall very good

2/10

Poor

12 Oct 2025

Joanna

Washing machine and Dryer not cleaned. Dishwasher dirty anc looked broken. Bathroom walls not clean around toilet area. Only 1 blanket in the 1Bed unit which has a pullout sofa for extra person.
Tiny bowls, cups, plates and limited cutlery.

Leisure Family

6/10

Pleasant

09 Oct 2025

Douglas

Walls are plaster thin so it’s very noisy. Broken lamp shades and shabby furniture. Hair in the shower and rubbish on the carpet. Breakfast was depressing so we skipped it. Very tired and not well maintained or cleaned.
Don’t bother.

Partner

6/10

Pleasant

09 Oct 2025

Shane

Stayed several times recently and this was the only time I had a bad experience. Some
Issues with staff and random homeless type person in the lobby was certainly an issue.

Business Self

6/10

Pleasant

06 Oct 2025

Hang Tsz

Shower area is not clean. Mould in grout.

10/10

Exceptional

01 Oct 2025

John

Modern room with good facilities

Leisure Partner

8/10

Excellent

16 Sep 2025

Alexander

Would go back

Loved the 2 room/ apartment. It didn't have a kitchen, but breakfast was included. Unfortunately, cups and glasses in the cupboard were not clean but they gave us 2 bottles of water to make amends.

Partner

10/10

Exceptional

15 Sep 2025

Shane

Always enjoy my stay here. I generally stay twice a month and never had an issue.

Business Self

8/10

Excellent

11 Sep 2025

Carey

Clean room, comfy bed, helpful staff. Had problem with key when first arrived, but was fixed straight away. Breakfast was good, but staff seemed to be struggling to keep up with demand (food, glasses and cutlery were in short supply, but was very busy).

Leisure Self

10/10

Exceptional

06 Sep 2025

Shane

First class service and very happy with my stay once again.

Business Self

10/10

Exceptional

05 Sep 2025

Jordyn

Just loved it

Leisure Friends

10/10

Exceptional

23 Aug 2025

Brooke

Clean & comfy. Easy to find. Plenty of well lit parking. Woke during the night & my only thought was how comfortable I was. Great nights sleep.

Leisure Family

10/10

Exceptional

18 Aug 2025

Sarah

When people in the next room were smoking inside it wafted into our room - the staff quickly found us a new room and dealt with the issue quickly - staff on for breakfast were lovely and helpful

Leisure Family

10/10

Exceptional

13 Aug 2025

Shane

Thoroughly enjoyed my stay and will be staying again later this month.

Business_and_leisure Self

4/10

Poor

12 Aug 2025

Sam

.

10/10

Exceptional

10 Aug 2025

Jason

Great location. Easy to get to dining areas, little bit of traffic noise ut otherwise great value stay

Business_and_leisure Family

8/10

Excellent

06 Aug 2025

Matthew

Bed was great. Location convenient albeit at a very noisy intersection of six-lane roads. Ask for a room not facing the street!

8/10

Excellent

03 Aug 2025

ROB

SERVED ITS PURPOSE
I was in Melbourne on a business trip, seeing customers in the Forest Hill area.
The Canterbury Hotel was as described / appropriately priced / and quite comfortable for a 2 night stay.
Spacious bathroom. Quieter than I thought it would be. Good WiFi. Easy parking.
Aircon is old and clunky. Bed wasn't the softest. TV is quite small. Desk chairs are horribly uncomfortable.
It's not The Ritz.
But they don't price as though it is either...

10/10

Exceptional

02 Aug 2025

Talisha

Everything was very nice and i had a lovely stay with my partner for the weekend the only down side to it was we paid to have breakfast included af 7 am and it was never ready at 7 we had to wait 30 mins for a hot breakfast the first day we had just cereal and toast and hot tea and coffee but the hot food didn’t come out until 7:35am and then the next morning at breakfast same thing. Maybe don’t tell guest that breakfast is at 7 when really hot breakfast doesn’t come out until 7:30am.

Business_and_leisure Partner

10/10

Exceptional

29 Jul 2025

Shane

Very friendly staff and comfortable room. Great location.

Business_and_leisure Self

10/10

Exceptional

28 Jul 2025

Yan

The hotel was chosen for its location to family I’m visiting. The facilities are okay, though some places showed signs of wear (wall, lamp shades). The breakfast was great, hot in the weekend, continental on weekdays.

Leisure Family

10/10

Exceptional

27 Jul 2025

Sant

I liked everything accept it's too far from the city.

Business_and_leisure

8/10

Excellent

20 Jul 2025

Claire

Big Room. Very Nice. Very clean.
Didn't like breakfast

10/10

Exceptional

19 Jul 2025

Gemmy

Best value for money

This was second time we stayed here. They upgraded our room to spa room because our standard room somehow not quite ready. The room quite old but what matters is clean and comfy. I did not expect much for the breakfast but actually was good. Definitely best value for money and will not hesitate to come back in the future.

Partner

4/10

Poor

16 Jul 2025

Harinder

My recent stay at your hotel presented several significant concerns regarding the overall guest experience.

Upon arrival, the primary entrance from which we entered lacked clear signage directing guests to elevator access for the second-floor reception. This necessitated carrying heavy luggage up the stairs. Even when contacted by phone, reception did not proactively guide us to an accessible entrance with a lift.

The room assigned was located directly facing a main highway, resulting in considerable noise disturbance throughout our stay. When I requested a quieter room, the receptionist was initially resistant. Although I agreed to pay an additional charge for an alternative room on the opposite side of the lobby, I was then informed that a change was not possible without paying for both rooms, as I had briefly used the toilet and housekeeping had departed for the day. This policy felt inflexible and did not prioritize guest comfort.

Furthermore, the complimentary breakfast was a notable disappointment. It was poorly cooked, lacked flavor, and offered very limited options. Based on this experience, I would not recommend the breakfast service to future guests.

These aspects combined highlight areas where improvements in guest communication, flexibility, and service quality could significantly enhance the experience for visitors.

Business_and_leisure Partner

10/10

Exceptional

12 Jul 2025

Vanessa

Great stay, big room, very peaceful and quiet.

Leisure Self

10/10

Exceptional

06 Jul 2025

Stacey

Quick Overnight Stay

We had a very quick overnight stay at the Canterbury International, the room was a good size with great facilities! The bed was extra comfy, only downfall was felt rather aged and dated. Otherwise good service

Friends_and_family Family

8/10

Excellent

05 Jul 2025

John

The price was amazing, bathroom, shower and towels were excellent.
The bed was very comfortable and the television a good size for the room.
Some street noise and average staff were just slightly on the negative, in all we enjoed our stay.

Leisure Partner

10/10

Exceptional

21 Jun 2025

Narelle

Very spacious room, large comfy beds. Easy access to parking. Breakfast was good. Will stay again.

Business_and_leisure Family

8/10

Excellent

13 Jun 2025

Trevor

Nice and quite.
Good staff.
We were in 221 the under curtain is very tired, need replacing.
There were no face washers.
Other wise good.

Leisure Partner

10/10

Exceptional

07 Jun 2025

Shane

First time I’ve stayed at the property and was very pleased overall. The only issue was the room I had faced Springvale Rd and it was a little noisy at times. Other than that, I thoroughly enjoyed my stay and would stay again.

Leisure Self

10/10

Exceptional

18 May 2025

Larena

While I noticed little things the place was amazing, definitely going back to stay again when I have more time

Business Self

8/10

Excellent

20 Apr 2025

Shahin

an old but well maintained building. large rooms. nice hotel

Leisure Self

8/10

Excellent

15 Apr 2025

Brian

This is a little bit older-style hotel which offers large rooms, great bed comfort, lovely clean, roomy and modern bathroom and decor which is from another more traditional era but in excellent condition. Felt like a way more expensive hotel. Surroundings dated. Reception very average. Breakfast a simple continental style which is great as an inclusion. Great value for money.

Business_and_leisure Partner

8/10

Excellent

05 Apr 2025

Karen

☺️

Leisure Partner

10/10

Exceptional

03 Apr 2025

Caitlin

4 star

Good

Self

8/10

Excellent

31 Mar 2025

Steve

I would not hesitate to stay there again

8/10

Excellent

05 Dec 2024

Raymond

Very conveniently located hotel in a safe environment within walking distance to shopping centre and eateries. Very friendly and helpful staff. Limited facilities but great if you just want a place to stay and rest.

Leisure Partner

8/10

Excellent

27 Nov 2024

Norman

Good location close to arterial routes and major shopping centres, hospitals etc.
helpful staff. Good sized room, comfortable bed.

Partner

6/10

Pleasant

22 Nov 2024

Jessica

Couldnt use gym as light not working had to change rooms as window would not close. Needs maintenance and a spruce up

8/10

Excellent

22 Oct 2024

sandra

The shower needs to be regrouted was clean but did not look very nice

10/10

Exceptional

27 Sep 2024

Gerard

Nice room and amenities

Leisure Friends

10/10

Exceptional

26 Sep 2024

Carol

Loved the furnishings decor 😍

Business Self

10/10

Exceptional

17 Sep 2024

C

Hotel is excellent. Clean and conveniently located near good shopping centres.

Leisure Partner

10/10

Exceptional

10 Sep 2024

John

This is a beautiful property with friendly staff. I have a bad back, and the bed was perfect; I woke up refreshed and raring to go. It was great value for money, and when I'm working in the area next, I will be staying there again.

Business Self

8/10

Excellent

19 Aug 2024

Sandra

The room was nice, comfortable bed. Lovely hot shower. Breakfast was sufficient for our needs. Unfortunately no restaurant for dinner any more.

Leisure Family

10/10

Exceptional

21 Jul 2024

Patrick

The stay was pleasant, the room is clean.
It will be good to have an option for breakfast to be included.

Friends_and_family Family

8/10

Excellent

02 Jun 2024

Wayne

Overnight stay while in Melbourne

Really nice hotel with comfortable facilities. We found it odd that there wasn't an information folder in the room that detailed things like nearby attractions and restaurants, cafes,etc.

Partner

10/10

Exceptional

17 May 2024

Susan

Greeted by welcoming staff and loved my room with comfortable bed and interesting decor. It was a cool night outside and I felt warm and at home inside. Quiet room, although I was on the main road side (i always take earplugs just in case). Highly recommend and I will return.

Leisure Self

8/10

Excellent

15 May 2024

Russell

Everything was great, next time I'll get a room away from the road. very noisy, I noticed it especially because I'm from the country. Would be good to know that if you want the complimentary Breakfast you have to get it before 9am

6/10

Pleasant

11 May 2024

Alistair

Cold showers, stayed 4 nights and half showers were cold and restaurant was closed. So if you don't want to eat or shower its fine.

Business Self