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Quest Mont Albert Serviced Apartments

Melbourne - VIC · Australia

741-745 Whitehorse Road, Box HillView location

9.0/10Excellent429 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.8/108.8
Condition8.4/108.4
Location9.0/109.0
Neighborhood8.4/108.4
Value8.2/108.2
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quest Mont Albert Serviced Apartments

The 4-star Quest Mont Albert Serviced Apartments offers comfort and convenience whether you're on business or holiday in Melbourne. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Quest Mont Albert Serviced Apartments.

Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to ensure a restful night. Take a break from a long day and make use of fitness center.

For reliable service and professional staff, Quest Mont Albert Serviced Apartments caters to your needs.

Read more about this hotelShow less

With a stay at Quest Mont Albert in Melbourne (Mont Albert), you'll be within a 15-minute drive of Melbourne Cricket Ground and Rod Laver Arena. This luxury aparthotel is 8.2 mi (13.2 km) from Melbourne Central and 9.5 mi (15.2 km) from Crown Casino.

Make yourself at home in one of the 49 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 30 Pet max weight (per pet) in lb is 66 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 200 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • The property is professionally cleaned.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately AUD 25 for adults and AUD 10 for children
    • Airport shuttle fee: AUD 120 per vehicle (one way)
    • Covered self parking fee: AUD 25 per night (in/out privileges)
    • Pet deposit: AUD 300 per stay
    • Pet fee: AUD 45 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: AUD 50 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Thai

    Portuguese

    Greek

    English

    Chinese (Mandarin)

    Urdu

Nearby attractions

Box Hill Hospital 1.1 km / 0.7 mi
Doncaster Shopping Centre 4.3 km / 2.7 mi
Deakin University 4.5 km / 2.8 mi
Swinburne University of Technology 7.1 km / 4.4 mi
St Vincent's Private Hospital 7.5 km / 4.6 mi
Bridge Road 8.9 km / 5.6 mi
Chadstone Shopping Mall 9.2 km / 5.7 mi
Epworth Richmond 11.1 km / 6.9 mi
High Street Armadale 11.2 km / 7 mi
Fitzroy Gardens 11.5 km / 7.1 mi
The Glen Shopping Centre 11.6 km / 7.2 mi
Warringal Private Hospital 11.7 km / 7.3 mi
Austin Hospital 11.9 km / 7.4 mi
St. Vincent's Hospital 12.2 km / 7.6 mi
Melbourne Park 12.4 km / 7.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2017
  • Total number of rooms: 50
  • Number of floors (main building): 4
  • Accessible rooms: 3
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
Show 43 more facilities & services
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Ski slopes
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Car hireExtra charge
  • Secure parkingExtra charge
  • Airport ShuttleExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Oven: 1
  • Dining area
  • Clothes dryer
  • BBQ facilities: 1
  • Grill/BBQ: 1
  • Electric kettle
  • Towels and bed linen
  • Meeting room
  • Business centre
  • LGTBIQ friendly
  • Deposit on arrival
  • Early Check-in
  • Early departureExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT ONE BEDROOM AccessibleAPARTMENT • ONE BEDROOM AccessibleAPT.B1-H6

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    APARTMENT ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVE QUEEN BEDSTUDIO • EXECUTIVE QUEEN BEDSTU.EJ-QN

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    STUDIO EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE ONE BEDROOMRoom • EXECUTIVE ONE BEDROOMROO.B1-EJ

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    Room EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT Accessible-Queen Size BedAPARTMENT • Accessible-Queen Size BedAPT.H6-QN

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    APARTMENT Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMS AccessibleAPARTMENT • TWO BEDROOMS AccessibleAPT.B2-H6

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    APARTMENT TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH BALCONYAPARTMENT • WITH BALCONYAPT.BL

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    APARTMENT WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVEAPARTMENT • EXECUTIVEAPT.EJ

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    APARTMENT EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE QUEEN BEDAPARTMENT • DELUXE QUEEN BEDAPT.DX-QN

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    APARTMENT DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVESTUDIO • EXECUTIVESTU.EJ

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    STUDIO EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR ONE BEDROOMAPARTMENT • SUPERIOR ONE BEDROOMAPT.B1-SU

    Photos are not available for this room type.

    Quest Mont Albert Serviced Apartments

    APARTMENT SUPERIOR ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quest Mont Albert Serviced Apartments

9.0
Excellent
429 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
9.0 /10
Neighborhood
8.4 /10
Value
8.2 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
17 Jun 2026
Kaye
Property was perfect for me except for the road noise. Couldn’t get any sleep Ask for a back room then it won’t be a problem
Self
10/10
Exceptional
11 Jun 2026
Marina
5 stars to Jesse.
10/10
Exceptional
01 Jun 2026
Michael
Great location and a spacious, clean and quiet room. Good secure parking. Very friendly staff who provide great service.
Partner
10/10
Exceptional
24 May 2026
Christiane
A great Hotel to stay, very friendly and welcoming Staff.
The room was great and clean.
I can highly recommend this place.
Self
10/10
Exceptional
07 May 2026
Annie
Staff are fantastic, rooms are large and clean a lovely place to stay
10/10
Exceptional
23 Feb 2026
Jinrong
The room is clean and spacious, staff very friendly, location is good
10/10
Exceptional
19 Feb 2026
James
Rooms very clean and easy checkin
Partner
10/10
Exceptional
26 Jan 2026
Warren
Fantastic accommodation, especially for what I paid. Clean. Quiet. Easy tram access. Managed to get in after hours with a call to the late night service team who were helpful. Recommended.
Business Self
10/10
Exceptional
16 Jan 2026
gary
Comfortable beds, ample living space, good balcony space.
10/10
Exceptional
14 Jan 2026
Rachel
Staff very helpful and the room is a good size which helps when travelling with a family
10/10
Exceptional
08 Jan 2026
charli
Staff were excellent & very welcoming, rooms were nice & clean, will definately be going back
Business_and_leisure Family
10/10
Exceptional
07 Jan 2026
Sue
Whole entire apartment was spotless. Staff was more than helpful. The only negative we would have is the shower over the bath was hard to get into. Maybe need a handle to help an older person get in. They still deserve a 10/10 though...
Partner
10/10
Exceptional
10 Dec 2025
David
Large room, fantastic sized balcony with great view and everything needed in the room for a comfortable stay for 1 night or 1 week or more.
Leisure Self
10/10
Exceptional
01 Dec 2025
Liu
great stay
Self
6/10
Pleasant
13 Nov 2025
Michelle
Initial room was dirty and smelt really bad, once the air freshener which made the room unbearable cleared, the room smelled like cat wee. Was moved to another room on request, which still smelled but nowhere near as bad.
Business Self
6/10
Pleasant
17 Aug 2025
Max
nicely sized room, update bathrooms and kitchen was nice.
one of the bathroom had some odour issues which weren't great.
Leisure Family
10/10
Exceptional
15 Aug 2025
Matthew
I thoroughly enjoyed my stay at Quest Mont Albert, I had been meaning to try this one for a while and it definitely didn't dissapoint. The staff here are really nice and looked after me so well. Room was fantastic, strongly recommend staying with these guys.
Business Self
10/10
Exceptional
21 Jun 2025
Jenny
Clean tidy quiet parking perfect
Leisure Friends
8/10
Excellent
20 May 2025
Kerry-anne
Staff friendly and helpful.
Convenient to have parking within the hotel complex - public transport at front door also.
Extra star would have been given if LF/GF options available with breakfast.
Some disruption due to renovations in building during stay, but well managed.
Leisure Self
10/10
Exceptional
29 Apr 2025
stacey
Amazing service and host even though I had to ring a few times they were patient and informative
8/10
Excellent
16 Feb 2025
Martin
We were on the ground floor, and it was noisy because the room was adjacent to the roadway and the trams. Someone left the doors to the outdoor area open before we arrived, and it had rained and wet the carpet in the room in front of the doors. Not ideal.
10/10
Exceptional
14 Jan 2025
David
Lovely room with excellent amenities. Great off-street underground car park. Within easy walking distance to shops and cafe.
Leisure Partner
6/10
Pleasant
06 Jan 2025
Rachael
We had a pet room. It was not very clean, persistant odour. The hygiene was not good, stains on tiles in bathroom from previous tenants. Carpet was very old and dirty on foot. Poor water pressure from shower. Faculty TV. If only proper investment to maintain the property matched what is charged.
Not fully sound proofed, we had pipes next to our room, with running water noise. We could hear everything in the hallway.
Location was great. Good to bring dogs along. Spacious room. Close to transport. Easy parking. Service did their best.
Leisure Pet
8/10
Excellent
11 Dec 2024
David
Apartment wa comfortable, clean and well-equipped. Common areas / lift were less clean. Good cafes within easy walking distance, but no nearby evening dining.
Leisure Family
6/10
Pleasant
05 Nov 2024
Jennifer
Apartment was large, comfortable and clean although dated. Lobby area and staff felt a little disorganized
Business
8/10
Excellent
11 Oct 2024
Sanjay
Good spacious rooms and clean bathrooms
Great service from hotel staff
There was a strong tobacco smell in the rooms
The staff did their best to work around limitations
10/10
Exceptional
02 Oct 2024
JIECHUN
It’s a good location and rooms are nice.
Leisure Family
10/10
Exceptional
22 Sep 2024
Verified traveler
Very comfortable apartment. Friendly efficient staff
Leisure Partner
10/10
Exceptional
22 Sep 2024
Ran
The room is big with cooking facility, has daily room service which is better than most apartments. The hotel staff is friendly and helpful, it was easy to arrange late check in since our flight was delayed
Friends_and_family Family
8/10
Excellent
16 Aug 2024
Jo
The reception was excellent. The staff couldn't have been more helpful and welcoming. Thank you
Leisure Friends
10/10
Exceptional
06 Aug 2024
James
Great place to stay in Melbourne. Have stayed here several times. Great service and they are so helpful. Love the personal touches. Always a lovely note. The apartment has everything you need to make for a comfortable stay. My preferred place to stay when I am in Melbourne.
Business_and_leisure Partner
10/10
Exceptional
25 Jul 2024
Peter
Quest is easy quiet location with clean rooms and friendly staff
Business Family
8/10
Excellent
18 Jul 2024
Richard
Met our requirements for proximity
Business Partner
10/10
Exceptional
08 Jul 2024
Derek
Very pleasant, friendly and helpful staff. Great location for public transport and nearby shops and restaurants
Leisure Partner
10/10
Exceptional
08 Jun 2024
Sharyn
Excellent communication. Parking on site and very quiet despite being on a busy road. Would definitely stay again.
10/10
Exceptional
20 May 2024
Tracey
Rooms are looking old however clean. Rooms are being upgraded
Leisure Family
10/10
Exceptional
12 May 2024
Sharyn

Comfortable out of town stay

Very courteous and helpful staff. Rooms spacious and clean good facilities. The hotel needs an upgrade but meantime is very comfortable
Partner
6/10
Pleasant
24 Apr 2024
Jo

Staff lovely, rooms a bit noisy

Staff were lovely and helpful, and the rooms are well appointed however rooms were very noisy with quite a few hairs on bathroom sink and a few on top of the bed (as if the person making up the room had just had a haircut!).

Overall stay was ok but hearing a lot of wardrobe doors in other rooms opening and closing through the night and people showering was not ideal.
Business
10/10
Exceptional
12 Apr 2024
Kellie
The room was large, comfortable in climate, and very clean! The cooking facilities were clean and easy to use. The bed had fresh linen, good quality pillows and super comfortable mattress.
The staff had all been so lovely to my wife and I, leaving us a handwritten welcome notes each day, welcome chocolates. I really recommend this property
Leisure Partner
10/10
Exceptional
29 Mar 2024
Kapil
Excellent
Leisure Friends
10/10
Exceptional
25 Mar 2024
Zulfiya
We loved our stay at Quest! Loved the apartment, the new-ish building, late night check in was a breeze, very friendly customer service. We had a patio (ground floor) and all necessities. The only obvious disadvantage is distance to the downtown of Melbourne and airport. The hotel is steps from the tram stations, so that’s easy, but ride to CBD takes close to 50 mins. Despite of the distance, we loved the property so much, we would stay again!
Leisure Family
10/10
Exceptional
01 Mar 2024
Jenny
Nice sized room with separate bedroom - kitchen area is a decent size and nice having a proper sofa
Business Partner
10/10
Exceptional
27 Feb 2024
Jayanthi
Outstanding customer service
Leisure Self
10/10
Exceptional
15 Feb 2024
Aishwarya
Our room was spacious and clean, reception was very helpful.
Business Family
2/10
Poor
09 Feb 2024
David
I had problems from pre-check in. I was reallocated to a sister property in another suburb due to electrical faults in the room I had been allocated (but not informed about this). On arrival they could not find me on their system and when they did they allocated me to another room that had a faulty ceiling light in the bedroom (it kept flickering even though the switch was off - which I discovered on going top bed). I reported this and was moved to another room that was in sub standard condition (smelled) and the bedroom was not set up properly (including no beside lamps). My experience was so bad I decided to ask for a refund (including for the night I stayed due to the incovenience I experienced). Only a partial refund was provided. I would not recommend this accommodation for anyone.
Leisure Self
10/10
Exceptional
04 Feb 2024
Lionel
Very good comfortable location with helpful staff
Leisure
10/10
Exceptional
19 Jan 2024
Robert
The property is very nice and in a central location, plus being pet friendly allowed us to bring our kitten along.
Only thing to say is that the bathrooms are in urgent need of a renovation
Leisure Pet
10/10
Exceptional
15 Jan 2024
Johanna C
Very clean , customer service by calling me if everything was ok. Impressed with the service💖
Leisure Self
10/10
Exceptional
08 Jan 2024
Verified traveler

Convenient location

The staff really went out of their way to ensure the needs of our stay (as we have a small puppy dog) were met, and were also happy to hold our luggage for the morning after we checked out. The location is convenient and the amenities in the room were basic but satisfactory.

I would recommend if you leave anything in the rooms accidentally, that you call the venue (not text them) as even though they are responsive via text during your stay, I don’t think they read your texts after you check out. We managed to misplace a item that was special to us and we thought replying to their previously responsive text message (on the day we checked out) would be the best form of communication, however when we popped in after the weekend, realised that we should have called, as I think our text message was missed (and item long gone). Of course that’s our fault we left the item in the room, not the staff’s! And our fault we didn’t call.
Friends_and_family Family
10/10
Exceptional
06 Jan 2024
Kim

Quest Mont Albert delightful

Very impressed with reception service, facilities and cleanliness. Happy with discounted price through Hotels.com too.
Business
10/10
Exceptional
01 Jan 2024
Kacey

Great stay

From the day of check in until the day we checked out, we were provided with a clean room and excellent customer service. The air-conditioning was really great on the very hot days. We had our pup with us so were provided with a dog-friendly room.
Friends_and_family Family
10/10
Exceptional
12 Dec 2023
Samantha

Great staff

Staff member was abused 2 nights in a row by a guest seeking upgrades and refunds. There was nothing wrong with the hotel its a standard Quest. For the price you cant expect luxury or anything high end. Its for for purpose.
The staff member showed incredible professionalism and still smiled and welcomed me while holding back tears. The teo staff the next day were friendly and welcoming. I would absolutely stay here a
again.
Self
8/10
Excellent
03 Dec 2023
Sean

2 day stay in Melbourne

Very spacious apartment style with all you need for your stay. Comfortable bed. No complaints
Partner
10/10
Exceptional
12 Nov 2023
kate
Very happy with our stay. Extremely friendly, kind and helpful staff who went above and beyond to be accommodating. Rooms are a litte dated but very, very spacious and clean! Great location for where we needed to be for a conference and there is an excellent cafe just a few doors down called Mister and miss for coffee and breakfast. Would definitely stay again! Thanks again to the staff for excellent customer service. Very affordable price too.
Business_and_leisure Partner
10/10
Exceptional
11 Sep 2023
John good
Plenty of room in the apartment with full kitchen and study area. Smart TV.
Staff were extremely friendly and supportive.
Leisure Partner
10/10
Exceptional
18 Aug 2023
Wei
clean
8/10
Excellent
08 Aug 2023
Verified traveler
Very comfortable but noisy due to traffic
Friends_and_family Family
10/10
Exceptional
05 Aug 2023
Sheree
Well maintained property with generous sized rooms n a very convenient location.
Leisure Partner
10/10
Exceptional
30 Jul 2023
Dave
Great, immediate communication about booking followed by clear messaging around check-in/check-out.

Reception staff very welcoming.

Great access via #109 tram.
Leisure Family
8/10
Excellent
30 Jul 2023
Kevin
Excellent location near various shops. Rooms bright and very clean. Show in bath a dangerous hangover from the 1970's but easily manoeuvered if you take your time. Separate bedrooms and bathroom. Spacious lounge/kitchenette area. Patio was a bonus!
Leisure Partner
8/10
Excellent
13 Jul 2023
Kerrie
Great communication
10/10
Exceptional
28 Jun 2023
Maria
Excellent staff who were super friendly and helpful.
Leisure Family
10/10
Exceptional
25 Apr 2023
Istvan
Always helpful and the Manager always greets you with a smile and cheerful hello!
Business Self
10/10
Exceptional
16 Apr 2023
Sabrina
Great place to stay.
8/10
Excellent
23 Mar 2023
Liesl
Two bedroom apartment is great for families. Onsite car park is very handy. Reception has grab n go kits and also snack and vending machine. Shame there was no TV in the main bedroom.
Leisure Family
6/10
Pleasant
17 Feb 2023
Derek
Room I was in was quiet - this was good.
Bed was reasonably comfortable, with good pillows.
Bathroom had a terrible stench for the first day or 2 - smelled like sewerage - I found that the waste for the washing machine was dry - filling this with water seemed to remove the smell.
The shower has the worst water pressure - made a terrible start to each day.
Business Self
10/10
Exceptional
29 Jan 2023
Verne
Nice place, very spacious unit, great for family.
Leisure Family
4/10
Poor
22 Jan 2023
Angnish
Need mirror in the bedroom as the whole apartment had a small mirror in the bathroom.
Better storage.
Business_and_leisure Partner
10/10
Exceptional
02 Jan 2023
Mark Anthony
Relaxing stay
Leisure Partner
10/10
Exceptional
01 Jan 2023
Parveen
Pet friendly accommodation which has a nice dog friendly park within walking distance. Close to Box Hill Central and Doncaster Westfield. Short drive to shopping/dining options in Camberwell, Balwyn and City is not far either. Friendly reception and housekeeping staff. Secure basement parking at cheap rates. Highly recommended.
Leisure Pet
10/10
Exceptional
17 Dec 2022
Pey Ling
Very clean, convenient location and yet quiet.
Leisure Family
10/10
Exceptional
20 Nov 2022
Debbie
The kettle didnt work
Leisure Self
6/10
Pleasant
22 Oct 2022
Stuart
I booked for 3 people my wife and I are daughter but they didn’t have even a fold out bed for her I was told that I booked a 1 bedroom- but I booked for 3 people
We had to make up the couch not very happy
Leisure Family
8/10
Excellent
24 Sep 2022
Hon Nam
Stay is good, convenient location. Beds are comfortable.
8/10
Excellent
14 Jul 2022
Michelle
Wonderful staff, great amenities, comfy beds and great location.
Leisure Family
10/10
Exceptional
10 Jun 2022
Susan
Super clean and friendly staff
Leisure Self
6/10
Pleasant
18 Dec 2021
David
Trams where noisey through the night so that was disappointing
Leisure Family
10/10
Exceptional
13 Dec 2021
Jaz
Great helpful staff, very spacious and clean room. Would recommend and stay again.
Leisure Self
8/10
Excellent
21 Aug 2021
Marilyn

Comfortable stay over, great reception staff.

We were very happy with our stay at Quest Mont Albert. Due to COVID restrictions we arrived out of reception hours, but found our key and parked our car with no difficulty. Communication with reception was helpful and cheerful, nice to hear a friendly voice on the other end of the phone. The room was quiet and we had everything we needed. Thanks.
Partner
10/10
Exceptional
20 Aug 2021
Verified traveler
The staff there we're absolutely wonderful
Business_and_leisure Self
8/10
Excellent
25 Jul 2021
Damian

Comfy bed

Wet comfortable and spacious. Very helpful staff
Self
10/10
Exceptional
18 Apr 2021
Verified traveler
Great property. Clean and well maintained. Only issue was the fridge was a bit noisy!
Leisure Family
10/10
Exceptional
09 Apr 2021
Verified traveler
Great location, able to take our little dog, close to shopping and parks
Leisure Pet
10/10
Exceptional
10 Mar 2020
Kumutha

Awesome

We had stayed here before. We liked it so we chose to stay again. We had a pleasant stay. Rechela was very good and gave great customer service.
Friends_and_family Family
8/10
Excellent
16 Dec 2019
Verified traveler
Good accommodation at a reasonable price close to transport and a walk to Box Hill.
Friends_and_family Partner
10/10
Exceptional
09 Sep 2019
Verified traveler
The apartments are spacious and well presented and the booking suited us ideally as visiting friends in the local area
Friends_and_family Partner
10/10
Exceptional
11 Jul 2019
Colin

Very good

Excellent place to stay
Family
8/10
Excellent
19 Jun 2019
Andrew

Extra charge for parking

Great rooms but charge extra for parking without stating this in the listing. Not good enough!
10/10
Exceptional
19 Jun 2019
Verified traveler
Very cold day & the heater was turned on......... love that little touch
Business Self
6/10
Pleasant
15 Jun 2019
Verified traveler
The dishwasher was going when we got the around 4pm. The pillows weren’t very comfortable. The shower in the bath needed a handle rail for safety
Friends_and_family Partner
2/10
Poor
23 May 2019
Verified traveler
Charged for car park.
Charged for extra that i did not consumped
8/10
Excellent
13 May 2019
Verified traveler
Clean convenient and really helpful reception staff who was fantastic ( chap called Sunny)
Shower and tub dangerous as floor of tub very slippery and no handles on wall for short people to climb in to have a shower
I would be happy to stay again but would pack a non slip bath mat with me
Friends_and_family Family
10/10
Exceptional
06 May 2019
Verified traveler
Very spacious and clean. Great aircon. Very friendly staff on check in and out
Business
10/10
Exceptional
14 Apr 2019
Meng

Nice and very clean

Did not stay at the Quest but was transferred to another hotel in Box Hill,
The Chen
Partner
10/10
Exceptional
22 Mar 2019
Verified traveler
good. no issues, nice service. will go there again
Leisure Family_with_children
10/10
Exceptional
19 Jan 2019
Verified traveler
Clean rooms, very generous sized apartment. Staff very welcoming and friendly. Kitchen well equipped but could do with some microwaveable containers. Close to public transport.
Business_and_leisure Family_with_children
10/10
Exceptional
16 Jan 2019
Verified traveler
I was happy with the room and the staff. Nothing much else to say.
Business Self
2/10
Poor
03 Jan 2019
jing
It’s extremely bad experience.

We checked in around 7pm. When we come back at 3am in the morning. Two people are sleeping on my bed. The duty manager asked us to leave.

We finally moved to a room next door.

What a terrible experience!!!
Leisure Friends
10/10
Exceptional
30 Dec 2018
Verified traveler
Convienice to shop and public transport is good! Close to shopping centre
Friends_and_family Partner
10/10
Exceptional
16 Dec 2018
Verified traveler
Great location for what we needed. Quick checkin, free parking, very nice room.
Leisure Family_with_children

Location & surroundings

Quest Mont Albert Serviced Apartments
741-745 Whitehorse Road, Box Hill, Melbourne, Australia

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Quest Mont Albert Serviced Apartments

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