Melbourne Kew Central Apartment Hotel

10/10

Exceptional

21 Jul 2026

Pieter

Theo was very good, no problems to check in or need anything. Are shops close by.
Nice apartment, Bed very comfortable, I have hip aches and Not On This Bed!
Sofa comfy too. Jug & a toaster! Cooking hop, great! Small fridge, fine.
If anything to say, Extra pillow for the bed,
Light needed over hop, Be good if TV was bigger? Location is great to Tram/Bus to City. Free Parking, good! Would stay again.

Partner

8/10

Excellent

08 Jun 2026

Trevor

It was just no tea towel to dry dishes. No pots to boil veggies and coating on bath surface was dirty and starting to peel off. Air con noisy. But very quiet and close to where I wanted to go.

Self

8/10

Excellent

02 Jun 2026

Desmond

Nice accessible place to stay

Self

10/10

Exceptional

26 May 2026

James

Lovely, clean room as described.
Comfortable bed.
Ideal room for an overnight stopover.
The gentleman that checked me in was polite & very professional

Self

10/10

Exceptional

16 May 2026

gavin

very good:)

8/10

Excellent

11 May 2026

gavin

very good

6/10

Pleasant

06 May 2026

Ali

Average. Watch out for bugs, crawling bugs. Privacy and security not high on management agenda according to the 1/2 curtains-1/2 a blockout and 1/2 a sheer curtain not covering an unlockable non screened ground floor room window. Location excellent. Parking available if there's room. Parking shared with several buildings.

Self

4/10

Poor

29 Apr 2026

Angela

This is the 2nd time we have stayed there; the 1st time was much better. Quite disappointed; we stayed for 2 nights and basically had no TV as it did not work. We were told on the 1st night they would have a look at it first thing in the morning when reception was open, but we had to contact them ourselves to remind them, as no one made the effort to come and look at it, only to be told on the phone that they had no replacement and there were no other rooms available to move us. So basically, spent a whole weekend with no TV.
We also discovered on the 1st night that we only had 1/4 roll of toilet paper, which was ridiculous. So we made another call to them, requesting them to bring us more, which they did in their own good time (Lucky we didn't have the runs). We asked for a couple, but only got one.
The coffee table and desk table tops were quite dirty. The freezer compartment in the bar fridge was broken and unusable, basically hanging by a wire thread. The kitchenette was useless as it was not equipped for use, no sponge, etc.
And the minute you walked into the building, it had that musky wet smell!
They didn't seem very apologetic, especially since they had no TV and couldn't even offer a discount/voucher for the inconvenience. I had to prompt/suggest some kind of compensation, but all they could offer was a late checkout. Seriously, why would anyone want to spend an extra 2 hours there? To look at the walls?? What a joke

8/10

Excellent

13 Apr 2026

Kerrie

Great value, room clean and tidy, check in process was super easy especially as after hours. Parking included which is an added bonus

Family

10/10

Exceptional

30 Mar 2026

Rosemary

Would be good if you could change the signage to read Melbourne Kew Central Apartment instead of the previous name.

8/10

Excellent

23 Mar 2026

Nicholas

Everything worked as expected

Self

10/10

Exceptional

23 Mar 2026

Catherine

Very helpful manager,
Quiet and large room with comfortable bed
More than met our needs

Partner

10/10

Exceptional

21 Mar 2026

Peter

The room was okay, the front door was beat up and inside. There was a really funky smell like a mixture of cigarettes and mould. The air-conditioner was really dirty. The wash basin in the bathroom was all cracked. But the location to Kew and the Bend was fantastic, the place was really quiet and relaxing. For the price we paid it was great value for money.

4/10

Poor

09 Mar 2026

Mandy

Close to the shops and bus/tram stations.
The unit needed a good clean and make over.
Microwave was dirty and covered with splattered food.
Coffee cups were dirty with coffee rings on the inside, cutlery was dirty, we had to wash everything before we used it.
Bathroom top bench was dirty, paint all chipping off, shower over bath sprayed water all over the floor.
TV didn't work, emailed management about this and anoher issue and did not get a reply. No wifi.
Dust all over the chair legs and carpets and power points.
Very overpriced for the 3 nights for what we got.

Partner

8/10

Excellent

03 Mar 2026

Craig William

Clean room, shops nearby. Would stay again.

Self

2/10

Poor

03 Mar 2026

Ashini

Very dirty, bathroom walls had marks not cleaned, room was terribly dusty, TV was not working. Unpleasant smell in the room, floors look like they have never seen a vacuum since it was built. Quilt and the pillows were dirty, the milk in the fridge was off. They ask for a photo of the credit card for late check ins which is a worry. A/C was noisy, the wardrobe doors were about to collapse. Never again!!

Partner

8/10

Excellent

02 Mar 2026

Roslyn

Good enough for a brief overnight stop in Melbourne

Self

8/10

Excellent

28 Feb 2026

Spot

Was as good as one can expect for a budget room. The room was clean and tidy, though showing its agein wear and tear.
Biggest improvement is for better signage as to which reception is used, with more pronounced signage with phone number to ring for signing in at beginning of stay

Self

10/10

Exceptional

15 Feb 2026

Yuseph

After hours checkin was smooth. Room was clean upon arrival. And easy checkout.

Leisure Partner

8/10

Excellent

08 Feb 2026

Paul

Good amenities and location near restaurants

Leisure Partner

2/10

Poor

10 Jan 2026

Michael

Just not a nice room ... no wifi and very poor reception on the telephone.
The room was never cleaned and it was quite dirty.
I would not advise anyone to stay there.

Leisure Self

10/10

Exceptional

30 Dec 2025

Kerrie

Check in easy , room was very clean . Much as expected

Leisure Self

8/10

Excellent

28 Dec 2025

Pat

Good location, near trams and buses. Self check-in was ok once I figured out the correct keypad.
Room was ok. Comfortable bed and plenty of space. Parking was available.
The property is starting to look a bit tired, but still quite adequate.

4/10

Poor

08 Dec 2025

Dean

No staff.
Rooms are dated.
Door handle barley holding on.
Bathroom in major need of a renovation.
Felt like I was staying in an abandoned building.

Business_and_leisure Self

2/10

Poor

02 Dec 2025

Kenneth

I originally booked four nights and paid online to Wotif. I advised I would only be saying two nights, commencing 21/11/2025. When I booked, one of the front office team members said I would be refunded for the other two nights. Even after a reminder, the refund was not paid. Very poor service from Kew Apartments and Wotif

Leisure Self

8/10

Excellent

02 Dec 2025

Andrew

Quite

8/10

Excellent

21 Nov 2025

Eva

All ok. good bed with clean bedding, lots of space.

Business_and_leisure Self

6/10

Pleasant

18 Nov 2025

Megan

Altho comfortable and quiet, there was debris (dried fruit) on the carpet and hairs in the shower recess and stains on the comforter. There were also very few tea bags in the tea box. There also wasn’t a screen on the window so bugs flew in if I opened it!

Leisure Self

6/10

Pleasant

15 Nov 2025

Susan

Room is older but has the necessary items. The window in my room did not close fully and hence on cold windy days my room was very cold. Aircon of course could fix, but I prefer not to use aircon. Staff were nice if you could find them. There is a reception desk but it is NEVER manned. You have to ring a phone number.

There is no Internet access, which I did not know when I booked. The bathroom has a shower over the bath. Bath and basin do not have plugs, so you can’t use them. Shower fortunately has a handle to assist safety as you step out of the bath onto slippery tiles. You can’t step onto bath mat because it has to be out of the range of the shower water. The shower screen does not stop water hitting the floor.
There is plenty of parking, including undercover. But if it rains you have to park your car in a spot that drains, or you get wet shoes. The walk to the car park is not covered.
I was there two weeks and at my request the room was not serviced. But I was able to ask for and get extra tea, coffee, toilet rolls etc. Staff definitely tried to help provided you could find them.
All in all, not perfect but certainly in a convenient location with food, supermarkets etc all readily within walking distance.

Business_and_leisure Self

8/10

Excellent

12 Nov 2025

Danny

Room was dated but clean and had all we needed

Leisure Partner

8/10

Excellent

11 Nov 2025

Alan

Yes, it was spotless. My severe cramping responded to the hot shower, but a plug for the bath would have been a help.
But IO am responsible for my legs cramping.

I had a good sleep. THank you very much.

Alan.

Self

2/10

Poor

10 Nov 2025

Linda

1st room TV not working, window open to try to hide smell, could write my name in the dust on coffee table, carpet bare etc, asked to be moved!
2nd room, they had tried to mask smell with a spray and as I went to open window ( which couldn’t be opened ) I slipped on the floor where sticky spray had landed. Luckily didn’t fall . The bath was atrocious, ( shower overhead at least had good pressure ) cleaning very average at best.
When we went to go to bed late that night we found a bottom sheet was thrown on not tucked in, no mattress cover at all, no top sheet, then an uncovered doona with a sheet over the top.
We took that sheet off the top to use as a top sheet.
Couldn’t get out of there fast enough in the morning and DEFINITELY a will never be back.
The room smell went through everything!
We certainly weren’t expecting top quality but at least clean and comfortable! ☹️☹️

Leisure Partner

8/10

Excellent

06 Nov 2025

Melissa

Room was reasonable, staff pleasant ample parking and great location

Partner

6/10

Pleasant

31 Oct 2025

Melissa

The shower is over spa bath which is fine but the bath, jets and around taps weren’t very clean. Staff seemed fine when you saw them on the rare occasion. On the upside the rooms are a good size and it’s in a great location

Partner

6/10

Pleasant

30 Oct 2025

Melissa

The room was reasonable, found it difficult finding a staff member. Great location

Partner

6/10

Pleasant

27 Oct 2025

David

This property is well located and the room itself good value for money. The bathroom was in a poor state, however - but OK. The worst two things are: 1. Rooms aren't serviced until after you leave. I stayed for 4 nights and had to take my own rubbish out and ask for fresh towels. 2. The Internet was non-existent. Actually I used the internet from the place next door. How a hotel this day and age cannot provide internet is beyond me!

Business_and_leisure Self

6/10

Pleasant

23 Oct 2025

Frances

Key boxes need to be clearly marked. Room was clean but quite dusty.
Window didn't have flyscreen and very hard to close

Leisure Partner

2/10

Poor

15 Oct 2025

Peter

Dirty. Front desk not interested

6/10

Pleasant

13 Oct 2025

Kim

The property is in a good location but needs a complete refurbishment to rate any higher than a 3. Very dated throughout the foyer and the rooms. One sofa in the foyer area had the fabric ripped off and was just a dirty piece of foam. In the room the shower had visible mould growing in the grout. There was thick dust along the skirting board and carpet behind the bedside table. The carpet was very poorly laid and was loose and rippled in parts. Sheets were clean but the blanket I retrieved from the cupboard was VERY old and I doubted that it had been cleaned in some time. There was no obvious entry point, signs on the door but not clear about where I was supposed to check in. No staff around. Overall presentation was poor.

Leisure Self

6/10

Pleasant

02 Oct 2025

Bridget

Great communication from the property however no where did I read that there is no lift only stair access. The rooms were dirty and everything was old, but linen was clean and bed was ok to sleep in. Great location.

Business

8/10

Excellent

28 Sep 2025

Paul

Good parking, rooms serviceable and quiet, convenient location.

Leisure Self

8/10

Excellent

26 Sep 2025

Dianne

Well informed processes.
Nice and quiet.
Clean

Leisure Family

10/10

Exceptional

14 Sep 2025

Clive

Have stayed at this property before and highly recommend. Well priced, very comfy bed and checkin/out easy. Staff very good also

Leisure Self

8/10

Excellent

13 Sep 2025

Loyd

I will be coming to stay again as this is a very convenient location and easy to access.

I was also grateful for the polite service and receptive communication... Thank you!

Great value as it is & hope to stay again soon.

Leisure Self

10/10

Exceptional

24 Aug 2025

Theo

Firstly no wifi , otherwise stock standards for motels .

Anyway

The manager - whoa did he have his full - one person to handle multiply arrivals .

I was impressed!!

Cheers

Business_and_leisure

6/10

Pleasant

10 Jun 2025

Verified traveler

Okay but property needs more love

Stay was okay, no WIFI which is generally standard therefore TV only had free to air. Cleaning only conducted on most used areas, top of bed head was thick with dust. Kitchenette was good but utensils missing and mismatched. No hairdryer as advertised, and while bathroom was good, bath/shower was outdated and slippery. A few adjustments could really make this a good property for guests.

Friends_and_family Family

8/10

Excellent

17 May 2025

John

Give this place a shot

Quick overnight trip with no problems.
Staff bothered to hang around until I arrived even though they would normally be closed.
That’s good service!!!

Self

6/10

Pleasant

21 Apr 2025

Hilton

The property was conveniently located however parking was difficult due to the very limited size of the spaces. Parking my medium sized SUV meant little room either side to be able to get in and out and the short length of spaces meant unloading luggage prior to parking. Gardens were overgrown and likely to scratch cars as doors are opened.

Check-in was tricky as there is no on-site reception and signage indicating who to call and when etc, was confusing. Also, being co-located with other hotel chains added to the confusion.

Finally, the room itself was ok. There was no wifi and that's just not acceptable in today's modern age and the bed was very uncomfortable. I did not enjoy the sleep experience. I felt like I was rolled up in a hammock most of the night and I was the only one in the bed.

Overall, a pleasant enough experience, but not one I will be keen to repeat at that particular property.

Leisure Self

8/10

Excellent

13 Apr 2025

Brett

I’ll the staff were helpful and it was spacious. Clean and comfortable and easy to get in and out of.

Self

8/10

Excellent

11 Apr 2025

Stephanie

If we were meant to wash up, a plug and a tea towel would have been useful! Price was good and bed very comfortable. Shower only average with noisy pipes. Overall would probably stay again.

Leisure Self