Name: Quest Ivanhoe
Address: 72-84 Upper Heidelberg Road, Melbourne, AU

10/10

Exceptional

18 Jun 2026

Amy

Room was very clean and all amenities close by.

Partner

8/10

Excellent

06 Jun 2026

Peter

Good area Good hotel

8/10

Excellent

25 May 2026

Gwen

Location

Partner

8/10

Excellent

08 May 2026

Bridget

Very clean room.Didn’t seem to be all that occupied and we were down the end of a corridor in a studio room.Hard to locate the car park and lifts.All in all 3.5 out of 5

Partner

10/10

Exceptional

04 Apr 2026

Iona

Close to takeaways and Woolworths. Clean and had everything I needed in the kitchen. Lovely shower. Modern.

Self

10/10

Exceptional

01 Apr 2026

Allison

Was clean staff were lovely every thing we needed in the kitchen woolworths next door cafes down the road

Partner

10/10

Exceptional

26 Mar 2026

Gurjit Singh

Excellent staff and house keeping services. Variety of places to eat on the main road, with the local train station just a walk away - highly recommend.

Family_with_children

10/10

Exceptional

26 Mar 2026

george

Tv reception was terrible.
Everything else was great!

Partner

6/10

Pleasant

17 Feb 2026

Paul

Tiny room was looked over by adjoining building so curtains always closed. No coffee table so food or drink had to be consumed whilst sitting on the bed. No writing paper or pen. No soap holder on vaniity so grabbed a plate from the kitchen to hold soap. Room was clean and staff were friendly and helpful.

Self

8/10

Excellent

24 Jan 2026

Gareth

The staff were friendly and helpful as we had to drive 2 hours to arrive they made the transition easy

10/10

Exceptional

30 Nov 2025

Michael

Staff were very attentive and helpful - rooms adequate if a little small and the location ideal.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Jenny

The Overall experience was excellent. The Reception staff (Particularly Jacinta and Bianca) were lovely and super helpful when needing to accomodate my adult daughter into our room, whilst my husband was in hospital. They helped with organizing taxis and a late permit for parking as well. Whilst it was obvious you were having a change over of furniture during our stay, this did not inconvenience us. The only criticism I have is in relation to the car park. The signage displayed in the lane does not clearly indicate a right turn into the Quest carpark. We continued down the lane into the gated area of another business. The gate closed behind us, as darkness set in, and we were unable to exit. Had to call Quest Reception to see if they could contact the business and enable us to exit. Thankfully, after some time trapped behind the gate, a car from their carpark proceeded to exit and we then followed them, whilst the gate was open. More distinct signage, that is easily seen in the evening, would have avoided this scenario.

Business_and_leisure Partner

8/10

Excellent

17 Jul 2025

Allan

Stayed in a recently remodeled apartment where the kitchen and bathroom had been remodeled. However the furniture was still the same prior to the refurbishment and just looks tired. I was very disappointed as this apartment was advertised as a superior 1 bed apartment and one nights accommodation wasn’t cheap. Also I received an invoice after my departure for parking and at no time was I advised that there would be a charge.
I’ve stayed previously at the Quest Ivanhoe and never been charged parking.
This visit for me was disappointing.

Business

10/10

Exceptional

09 Jun 2025

Brad

We had a great time here. Friendly staff, great position and a lovely street with cafe's/supermarket all near by. We would definitely stay here again :)

Leisure Family

10/10

Exceptional

30 May 2025

Fiona

Great accommodation and friendly staff

Leisure Family

2/10

Poor

18 Mar 2025

Deborah

This property cancelled our reservation booked months in advance for F1 Grand Prix weekend in Melbourne at the last minute leaving us scrambling as most hotels were booked. We had to book an alternate hotel at considerably more. Their specious reason was that there were renovations going on. If that was the case they could have told us when we booked this might be the case but they did not. Could this have been a money grab on their part??? I will never stay at a Quest property

Leisure Family

6/10

Pleasant

22 Nov 2024

Sharon

Was not told about renovations until arrival, no veiw due to scaffolding, dust from renovations and paint smell made it difficult to breath and sleep. I have breathing issue's due to medical condition. Builders where talking loudly outside our window at 7am. Builders took over hallways and elivator. Was not happy.

Partner

10/10

Exceptional

03 Nov 2024

Angila

Great location

Leisure Self

6/10

Pleasant

29 Sep 2024

Peter

Lift nw all weekend. Poor advice as to car park lifts whereabouts. This should have a sign as there’s confusion with the Cole’s lift and Quest lift location.

10/10

Exceptional

17 Sep 2024

Jean

Very clean and reception staff very friendly and helpful

8/10

Excellent

30 Jul 2024

Simon

The initial problem was that we were allocated a Studio apartment after booking a one-bedroom superior apartment. This was sorted after the first night and we were very happy to move into a nice one-bedroom apartment. A late-night, loud girls' get-together in a nearby apartment was disappointing but obviously difficult for management to control. Staff were very friendly and helpful.

Leisure Partner

8/10

Excellent

06 Jul 2024

Denise

It was nice would recommend few issues with linen/toiletries

Leisure

8/10

Excellent

28 Apr 2024

Robert

Great property, very quiet, we have stayed here before.

Leisure Partner

10/10

Exceptional

26 Mar 2024

Deb

Close to city

Business_and_leisure Partner

8/10

Excellent

27 Jan 2024

Emma

Excellent location near shops, cafes, a supermarket and public transport. Parking was rather expensive at $15 a night.

2/10

Poor

12 Aug 2023

Gianna

Room smelt like curry.

Leisure Partner

4/10

Poor

06 Jul 2023

Josephine

Crawling insects in bedroom and bed. Spent night trying to sleep on couch, unsuccessfully. Was told by management that it was due to trees near building that council would not allow to be removed. I was told I was ineligible for any refunds etc as I’d booked through last minute. Management did apologise though. Not very impressed.

Self

8/10

Excellent

02 Jun 2023

Niall

It was convenient to shops, restaurants and transport. The receptionists were very helpful and pleasant. The room was clean and comfortable.
The connecting doors on studio rooms did not keep out the noise from next door.

Business Self

10/10

Exceptional

02 May 2023

Elizabeth

The ladies at the front desk were excellent

Leisure Partner

4/10

Poor

05 Mar 2023

Shane

Bathroom was very small with no room to hold toiletries. Toilet was not fixed securely to the floor (it actually moved). Towels had dirty marks and shower leaked. Worst Quest we’ve ever stayed at.

Leisure Partner

10/10

Exceptional

26 Feb 2023

Karen

Home away from home

Great location for us to catch up with family and friends. Very convenient having the railway station walking distance from the hotel. We will definitely stay here again

Partner

10/10

Exceptional

08 Feb 2023

Susan

Reception was very pleasant.
Stairwell is a disgrace

Business Self

10/10

Exceptional

29 Jan 2023

Linley

Property was clean and tidy. Great communication and friendly staff.

Business_and_leisure Self

8/10

Excellent

15 Jan 2023

Helen

Clean and quiet

Leisure Partner

8/10

Excellent

29 Jul 2022

Suzanne

Apartments were handy to shops & in a good location

Leisure Self

10/10

Exceptional

28 Jul 2022

Dennis

The property was convenient for our purposes and met our expectations in all areas

Leisure Partner

10/10

Exceptional

25 Jul 2022

Steve

A great place to stay for my business trip. Supermarket downstairs and no end of eating options along the street

Self

8/10

Excellent

10 Jun 2022

Irene

Liked access to Woolworths, and coffee shop next door

Leisure Partner

8/10

Excellent

29 May 2022

Donna

Great location
Lovely staff

8/10

Excellent

26 Apr 2022

Tania

Uber/taxi was a little harder to get, but if you like the train just around the corner

Leisure Family

4/10

Poor

17 Apr 2022

Satinder

Dirty place

Leisure Partner

6/10

Pleasant

24 Mar 2022

James

Good room for stay but need to update the amenities in the room

Business_and_leisure Self

10/10

Exceptional

02 Feb 2022

Josephine

Excellent service. Clean. Close to Austin hospital. Very impressed.

Leisure Partner

10/10

Exceptional

28 Jan 2022

Josephine

Clean. Good service. Close proximity to Austin Hospital

Leisure Partner

8/10

Excellent

02 Jan 2022

Sheryl

Nice quiet room. Perfect location for me. Will definitely be coming back.

Leisure Self

4/10

Poor

26 Dec 2021

helen

I had purchased the room for my brother and his partner as a Cmas gift. They arrived from the country to have a shower et al before joining us for dinner. They were handed a room key and on attending the room found it had not been cleaned and no other room was available. They had to leave and only accessed their room on return from dinner at midnight. No conpensation has been offered. Not acceptable!

Leisure Family

10/10

Exceptional

04 Aug 2021

Verified traveler

Nice comfy, clean room.

Leisure Self

8/10

Excellent

07 Apr 2021

Verified traveler

Good comfortable anonymous

Quest is a rather anonymous establishment --- a basic white box. But it is clean, comfortable and a good rate. My own top priority is that all this also comes with a location which is perfect for me (I have family living a few blocks away)

Friends_and_family Family

8/10

Excellent

02 Apr 2021

Verified traveler

Nice big room, comfortable bed, shower over the bath was a bit difficult to enter. Train line very close to our unit means some noise but we slept well anyway.

Business Partner

6/10

Pleasant

13 Mar 2021

Verified traveler

Studio apartment great bed smaller than expected poor shower

Leisure Family

8/10

Excellent

15 Feb 2021

Verified traveler

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Business Self

8/10

Excellent

02 Feb 2021

Verified traveler

Easy access and secure parking. Could supply more milk for tea and coffee.

Business Partner

10/10

Exceptional

23 May 2020

Anthony

Staff where very accommodating and very friendly.

Business

8/10

Excellent

30 Sep 2019

Verified traveler

Next time won’t get studio as it was bit small not as in photo

Friends_and_family Partner

10/10

Exceptional

27 Sep 2019

Verified traveler

Excellent design and build. Easy to use. Staff all highly professional and helpful.

Friends_and_family Family

8/10

Excellent

30 Jul 2019

Robert C.

Recommend, as close to the Austin Hospital

Being from Bendigo, we required accommodation to stay close to the Austin Hospital last Saturday night, as our 39 yr old son had had a stroke on the Saturday morning. Found a great cafe/restaurant to have dinner with our eldest son, who was there to support us in such a trying time.

Partner

10/10

Exceptional

28 May 2019

Jayne

Close to everything. Bed was comfortable and apartment was spacious.

Friends_and_family Partner

10/10

Exceptional

24 May 2019

Verified traveler

Plesent uninterrupted stay friendly staff convenient location

Business Self

8/10

Excellent

20 Mar 2019

Verified traveler

Accommodation was fine . Nice and clean. Convenient but expensive

10/10

Exceptional

11 Mar 2019

Verified traveler

Clean, well appointed, friendly and helpfu; staff, great parking and close to where we wanted to be. Good cost.

Friends_and_family Family

8/10

Excellent

24 Feb 2019

Verified traveler

Clean neat room, car parking well signed and a reasonable rate.

Friends_and_family Partner

8/10

Excellent

30 Dec 2018

Verified traveler

Secure car park location to supermarket and other shops

Friends_and_family Family_with_children

6/10

Pleasant

05 Dec 2018

Verified traveler

Didnt like that the toilet was hardly useable as it was hard up against the washing machine.

i expected when I booked to get an en-suite, maybe that was my mistake, but not happy.

You have to sit on the toilet at right angles to its position, and its just not workable.
Does not comply with building regulations.
Trust me iam a building surveyor.
Will not recommend 207 a other rooms may be better

8/10

Excellent

27 Nov 2018

Verified traveler

The view had ladders & junk out side window.
Not very appealing for a view?

Friends_and_family Family

8/10

Excellent

24 Nov 2018

Angela

I wasn’t pleased with the outlook from the window but accepted it given its location, enjoyed the stay - thank you

Business Partner

8/10

Excellent

21 Oct 2018

Verified traveler

Clean room. Friendly staff. Convenient location.

10/10

Exceptional

09 Sep 2018

Brian

Very well located

10/10

Exceptional

30 Aug 2018

Verified traveler

Lovely clean motel with great staff close to shops and restaurants

8/10

Excellent

18 Aug 2018

Verified traveler

Great place..enjoyed it , happy to go again, friendly staff, handy to shop and to my ultrasound course. clean rooms, quiet, will always go there and recommend it to others

10/10

Exceptional

13 Aug 2018

Verified traveler

Convenient

Overall, excellent. Room had everything we required with a separate bedroom and lounge area.

Partner

10/10

Exceptional

10 Aug 2018

Sharon

Quest Ivanhoe has everything you need, car parking you can walk to shops and restaurants.
Clean and great facilities

10/10

Exceptional

07 Jun 2018

Verified traveler

close to hospital and restaurants\n

Great for visits to hospital and also had a bathroom for the disabled.
Highly suitable for our situation.

10/10

Exceptional

26 May 2018

Maree

Great apartment in leafy Ivanhoe

Great stay, lovely apartment. All amenities. Close to supermarket, great restaurants and train. Staff very helpful. Very quiet apartment at the rear of the building. Parking secure. Fee of $10 per car per night.

Family

8/10

Excellent

11 May 2018

Carla

Nursing seminar trip

Great area. Nice cafe for breakfast next door. Close to Austin hospital

8/10

Excellent

08 May 2018

Verified traveler

Small room close to city

Rooms were too crammed, pillows not the best, microwave too high if you’re short, hard to reach curtains for shorter people
Overall nice room, friendly staff, good location.

8/10

Excellent

06 May 2018

Verified traveler

Comfortable stay

Comfortable stay .

10/10

Exceptional

23 Apr 2018

Michelle

Excellent location

My parents and I booked overnight rooms to catch up with family. The staff were friendly and helpful. The motel is situated in an excellent location for public transport, shops and safe location. The rooms and motel were clean and presentable. We will stay at the Quest again.

6/10

Pleasant

01 Apr 2018

Jacquie

Disappointing for the price paid

Room and bed were so tiny, especially for the price paid.
Staff are friendly and the rooms are clean.

4/10

Poor

10 Mar 2018

Janet

Hot, stuffy, shoebox

Admittedly it was a hot evening but we have travelled the world and never had to have the air con on the lowest setting ALL night. For the price of the room it was very small. Really felt like we were staying in a hospital room - particularly the ceiling hung TV. It was cleanish, there was a bed...but that's about it.

10/10

Exceptional

27 Feb 2018

David & Helen

Great suburban location

A spacious and comfortable hotel in suburban Melbourne. We had a 1br suite and loved the extra space. It was only a few paces to interesting shops, restaurants and less than 5 mins walk to the train station. The hotel staff couldn’t have more welcoming and helpful. All in all, a great couple of days.

10/10

Exceptional

06 Feb 2018

Toby

Very handy location for course I was completing

Very happy with my experience here. Staff were friendly, room clean & comfortable.

8/10

Excellent

20 Jan 2018

Vicki

Comfortable & modern hotel in Ivanhoe

Just had a lovely 4 night stay at the Quest, no complaints and the hotel staff in particular were great. The hotel is in a handy location for easy access to the inner northern suburbs and the room was clean & comfortable.

10/10

Exceptional

16 Jan 2018

Verified traveler

Excellent Stay

Thank you for our experience at Quest Ivanhoe. The rooms were clean, comfortable, and all was very efficient. Parking and directions were excellent. A fabulous location near all amenities, including the hospital. A beautiful part of Melbourne, and the room and service made our stay very easy.

10/10

Exceptional

15 Jan 2018

Jim

Great place very close to The Austin Hospital.

We chose this place due to its proximity to the hospital the rail station and the great eating places close by. The rooms were very clean and had everything you needed for a short stay.

10/10

Exceptional

13 Jan 2018

Jodie-Ann

Fantastic place to stay

Great location for us, very comfortable, clean great undercover parking worth paying extra for, and the staff were very, very helpful. Recommend the Quest Ivanhoe to anyone. Simply loved the Woolworths Supermarket right next door - made life very easy!

Family

8/10

Excellent

07 Jan 2018

jane

Very accommodating to our needs.

There are issues with some bathrooms.

Some showers have a decent lip on them which can be a hazard.

8/10

Excellent

29 Dec 2017

Derek

Very nice hotel, close to everything!

Returned to this hotel for a second time! Great stay, easy parking, close to shops, restaurants, cafes and supermarkets. Check in was smooth, room very clean and comfortable. Will return!

10/10

Exceptional

26 Nov 2017

Verified traveler

Close to venue

Easy check in and check out. Easy parking. Close to shops etc

10/10

Exceptional

16 Nov 2017

Lizzy

Great area to explore

We stayed here to be within a short distance to nearby hospitals. Great location, vibrant and busy shopping area with loads of choice for food / dinner. Great little shopping area, and rooms were quiet despite being close to a busy road. Will definitely stay again, very happy with this hotel.

10/10

Exceptional

22 Oct 2017

Elizabeth

Room to move

Incredibly spacious suite.

Partner

8/10

Excellent

05 Oct 2017

Edda

Comfortable hotel not far from city

Was in Melbourne for last minute grand final weekend. Very clean, comfortable room, great location, close to shops. Staff followed up on my arrival time and to ensure I was aware of reception closure time.

10/10

Exceptional

11 Jul 2017

Helen

Close to my course at Austin Hospital

3 night stay
Close to train ststion.very helpful front desk

8/10

Excellent

01 Jul 2017

Derek

Comfortable overnight stay

Well maintained hotel in a great location with free undercover parking. Room was clean and comfortable, would definitely stay here again.

8/10

Excellent

06 Jun 2017

Jerry

Liked it no complaints.

Good. Compared to some other establishments general conditions are very good.

8/10

Excellent

22 May 2017

K

Great

We loving staying here always very friendly reception staff. Close to everything we needed.

We paid for a 12pm check out and unfortunately had housekeeping bashing at the door just after 11.

Would be great if there were more than 2 towels for 2 people.

Overall lovely stay will be back
Thank you

6/10

Pleasant

15 May 2017

Lesley

Good location for our purposes.

The studio room was very snug with not much room to move.

10/10

Exceptional

12 May 2017

Verified traveler

Friendly and helpful staff, convenient location and comfy bed!

6/10

Pleasant

11 May 2017

Wayne

Poor Internet spoils nice hotel

Great hotel, generous room size and good in-room facilities.
However, the free internet was limited to 150MB which is ridiculous in 2017, especially since many less expensive hotels offer faster and unlimited internet.

8/10

Excellent

27 Apr 2017

Lou and Julie

Great location.

Good comfortable apartment in a quiet and safe neighbourhood. Friendly and helpful staff. Great location, very close to shops,restaurants and public transport.

8/10

Excellent

12 Apr 2017

chris

perfect Ivanhoe place

If you need to stay near Ivanhoe this place is wonderful and also has easy train access to the city.