Name: Bell Motel
Address: Cnr Bell 2 Patterson Streets, 2, Preston, VIC3072, AU

8/10

Excellent

22 Jul 2026

kutchi

All available at this spot

6/10

Pleasant

12 Jul 2026

Cara

While the room was nice there was no couch. Not all the jets in the spa worked. Couldn't ajust the shower height. No microwave to heat food and no toaster to cook toast.

Family_with_children

6/10

Pleasant

09 Jul 2026

Edouard

Motel is dated and badly in need of modernisation.

Partner

8/10

Excellent

06 Jul 2026

kutchi

Parking
Clean
Shops Nearby
Staff
Transport
Preston Market
All nearby and in walking distance.

Self

8/10

Excellent

28 Jun 2026

kutchi

Clean room friendly staff quiet location

Self

10/10

Exceptional

29 May 2026

Tim

Great stay here. Checking was easy and staff were great and helpful.
Tidy room, clean and great amenities. Helpful to have secure free parking

Self

8/10

Excellent

17 May 2026

Janine

Room was clean. Great linen. Bathroom good. Outside stairway very grotty. Some broken tiles in bathroom. Staff very friendly and helpful. Excellent value for money.

Partner

6/10

Pleasant

13 May 2026

Patricia

Beds were comfortable, but more needs a bit of maintenance done. Holes in walls & very thin dirty carpets.

Friends

8/10

Excellent

13 May 2026

Robin

Parking was easy and free and safe

Partner

8/10

Excellent

07 May 2026

Robin

Parking is easy and secure

Partner

8/10

Excellent

29 Apr 2026

Robin

Parking is free on site and safely within proerty

Partner

8/10

Excellent

26 Apr 2026

Robin

Parking is free and on site. Great location for access to 86 tram

Partner

6/10

Pleasant

20 Apr 2026

Greg

Clean and neat basic accommodation.
No plug for the vanity basin.
Bed was too soft for my liking but may well suit others perfectly.

Self

8/10

Excellent

01 Apr 2026

Charles

Off-street shaded parking

Partner

6/10

Pleasant

25 Mar 2026

Robin

The location is great for us and it is nice and quiet. The cleanliness can be patchy. Overall still good value for money and low fuss accom in Preston

Partner

8/10

Excellent

15 Mar 2026

kerrie

Staff were friendly,

10/10

Exceptional

15 Mar 2026

Bridie

Great stay had everything we needed :)

Family

10/10

Exceptional

12 Mar 2026

Norma

This is an older motel that shows it's age. However, the room was clean and the king size bed was comfortable. The staff were very friendly and the inclusions of free Wi-Fi and a large free on-site car park were wonderful bonuses so close to the city centre. We enjoyed our stay and very much appreciated staff contacting us and arranging pickup of clothing we accidentally left behind in the room.

Partner

6/10

Pleasant

11 Mar 2026

Patricia

Yes all good

8/10

Excellent

09 Mar 2026

Robin

Great location. Great parking. Always a comfortable practical choice. We will be back

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Marjorie L

Internet is good.Room was serviced but no fresh hand towel supplied and bed not made up.Also no shampoo only body wash and conditioner.The room has no toaster or bowls and spoons so breakfast is a challenge.The room was spacious and comfortable and the bathroom clean , the room was on the road side of the building and the road noise was constant.Overall it was a good stay despite the shortfalls.

Self

6/10

Pleasant

16 Feb 2026

James

Rooms are good value for money/roomy and comfortable. I want to stay here again but, unfortunately (at time of writing), the car park is not secure.
During my stay, three cars had their side-windows smashed-in during the early hours. The car park is located away from rooms so no one knew about crime until the morning. Local police investigated and commented that the area is problematic.
Bell Motel can't be blamed for the actions of criminals but I hope they can consider introducing security measures for the car park that minimise the risks posed by its location away from rooms (e.g. motion-detection lights, boom gate, better cameras to record crime so prosecutions can occur).
I really want to acknowledge the kind hotel staff who did their best to help the affected guests (e.g. they vacuumed out all the glass from our cars, cooperated with police investigation, etc.).

Self

10/10

Exceptional

15 Feb 2026

Luke

Friendly staff

Partner

8/10

Excellent

07 Feb 2026

FIONA

Clean and spacious. This was a great stop for family business in the area. Friendly staff and easy check-in and check-out.
Excellent location, easy parking and quiet room. ❤️

Leisure Partner

10/10

Exceptional

31 Jan 2026

Debbie

yes

Leisure Self

8/10

Excellent

31 Jan 2026

Annette

Room was clean, bed was good

Leisure Family

2/10

Poor

31 Jan 2026

Carolyn

It's a dump. I'll never stay there again.

Leisure Self

2/10

Poor

31 Jan 2026

Edward

The room was filthy carpet dirty the dust in room was pathetic we arrived at 9 pm so there was no staff and left 7am the rooms air cond did not work properly and the filters in it were blocked the main floor to the room was left open and a noisy second air cond was on and noisy not allowing us to sleep . The bathroom was dirty and chewing gum was pasted on the side of the vanity Disgusting about the only plus was the shower worked well

Business Family

6/10

Pleasant

28 Jan 2026

Stuart

The room just wasn't up to standard. It felt dirty and unsafe. The carpet was old and stained and it smelt like cigarettes. It was one of those rooms where I didn't want to walk on the carpet or bathroom/shower without my shoes on. Will.

8/10

Excellent

26 Jan 2026

Tony

Friendly staff, clean and comfortable room. Bed a bit firm, but ok.

Leisure Self

4/10

Poor

25 Jan 2026

Kazzia

The room was very run down with several lights not working and broken fixtures in the bathroom. Mine and two other cars had their windows smashed over night in the hotel car park. Two staff members were helpful in cleaning up the glass.

Friends_and_family Family

6/10

Pleasant

24 Jan 2026

Margaret

Room was clean but furniture was old. TV had small screen.

Partner

4/10

Poor

08 Jan 2026

Jackie

Room very old and tired as were the furnishing's. Convenient location but noisy on main road. Very reasonable price but needs an update.

Self

10/10

Exceptional

07 Jan 2026

Yi Bin

I’ve stayed for 7 nights while visiting Melbourne. Room was clean, the staffs were nice and friendly. Easy parking the car. Good Wi-Fi can watch the Netflix at the room.

Leisure Self

8/10

Excellent

02 Jan 2026

Tony

Staff friendly and helpful. Room clean and comfortable. Overall an easy comfortable stay.

Leisure Self

2/10

Poor

31 Dec 2025

Hossam

Not safe and not clean. A lot of disturbing during sleep time.

Leisure Self

10/10

Exceptional

29 Dec 2025

Joel

Clean and comfy beds!

10/10

Exceptional

28 Dec 2025

Niru

Everything was great except the cockroaches 😝

Business_and_leisure Family

10/10

Exceptional

21 Dec 2025

Laura

Room was clean and spacious, good amenities, excellent staff

Leisure Family

6/10

Pleasant

21 Dec 2025

Greg

our room did not look at all like picture on site, room was clean but clearly due for an over haul. Old RAC air conditioner still in wall & new Split system above. Pool area was dirty & needed clean up.

Leisure Partner

8/10

Excellent

19 Dec 2025

kutchi

Quiet area not much noise supprised because of Bell St

Self

4/10

Poor

18 Dec 2025

Alison

The room was not clean especially the bathroom. The furniture was very basic and not in good condition e.g the headboard was ripped and filthy.

6/10

Pleasant

16 Dec 2025

Rick

Room was fine and staff was great

4/10

Poor

16 Dec 2025

Ekaterina

This is not a nice place to stay. The room was quite dirty, fridge smelt horrid even though nothing was in it, cutlery/mugs were dirty and nothing provided to wash it, very loud slamming doors that shake the whole room when you're trying to sleep. I would not recommend it.

Business Self

8/10

Excellent

10 Dec 2025

Yolanda

Room and staff were good, however Expedia are not very good charging a deposit that hotel never received then they say are not responsible

Leisure Family_with_children

6/10

Pleasant

07 Dec 2025

Matthew

Room was tidy, facilities a bit run down and not well maintained, Comfortable enough, although I wouldn't stay again.

Business Self

8/10

Excellent

07 Dec 2025

adrian

Clean room. Very quiet. Close to Austin Hopsital

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Pasqualina

Clean room and comfortable bed

Leisure

4/10

Poor

02 Dec 2025

Clare

The staff are extremely nice and helpful, no complaints there.
The room was very neglected and absolutely stank of smoke and it got much worse when I turned the heater on. It was a very cold weekend so I had to use the heater but it was a choice I made reluctantly.
I asked immediately if I could be moved but the motel was full and I wasn't offered a refund. There is a hotel directly opposite that I could perhaps have gone to..
My other issue is with the building I was in which is not the main building. It too is neglected but it also feels less safe than the main building. As a female staying alone I would have felt much safer in the main building.
This is the second time I've stayed at the Bell Motel and my experiences have been totally different. It boils down to main building versus second neglected building .

10/10

Exceptional

30 Nov 2025

rocco

Perfect keep going back very quite!!!

10/10

Exceptional

27 Nov 2025

Rob

Room was clean and comfortable

Business

10/10

Exceptional

25 Nov 2025

Rob

Clean room

Business

10/10

Exceptional

24 Nov 2025

John

Plenty of parking, spacious room

Partner

8/10

Excellent

22 Nov 2025

Carmel

Not spotless, but clean, Staff helpful

Business Partner

6/10

Pleasant

19 Nov 2025

Karen

Staff were excellent.. response to any
Needs great.. including the handyman.
Room had recently been upgraded with a few things needing to be finished. Cleaning is another matter. Skirting boards filthy as were new window frames. Mild around bottom of shower and between tiles in the shower. Ingrained dirt on the rear top of toilet system. Door to the room hard to open particularly for older people. Yard around and to the sides of the motel including car parkland pool need a clean up .. huge working bee required . Instructions on how to use tv etc would be convenient and a small map showing close coffee shops two within about 5 min walk and convenience store would be advantages for those guests with no car.

Leisure Self

10/10

Exceptional

17 Nov 2025

rocco

Yes all very Good!!!

Leisure Partner

4/10

Poor

08 Nov 2025

Andrew

The carpet looked dirty and was in poor condition room service was very poor and I had to call the manager to get the room made and then it was badly done I actually saw a small roach on a bench where the microwave was housed if I had been a lady I would not have felt safe from a security point of view I will not be recommending it or would I every be staying there again

8/10

Excellent

07 Nov 2025

Judith

Yes

10/10

Exceptional

03 Nov 2025

rocco

Yes all good clean and quite!!
Will book again!!!

8/10

Excellent

02 Nov 2025

Barry

The Room was Comfortable for my Needs, only comment would be the Small TV

10/10

Exceptional

31 Oct 2025

Paul

The room was clean staff are greet

Leisure Friends

6/10

Pleasant

30 Oct 2025

Lisa

Room very dated maybe a fresh paint and replace rusty sink for improvements otherwise it was ok for the price
Staff friendly enough
Thanks

Leisure Family

4/10

Poor

28 Oct 2025

Hugo

There was significant highway noise. But, the accommodation worked for me.

6/10

Pleasant

26 Oct 2025

Bridie

Friendly staff. Room wasn’t serviced on the Sunday.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Andrew

The staff were helpful and friendly with great local knowledge.

Business_and_leisure Self

10/10

Exceptional

12 Oct 2025

Lindsay

It's run as a part of the service station, It's a 1k walk into town.

Friends_and_family Friends

2/10

Poor

05 Oct 2025

Morgana

Our bathroom was dirty, the furniture was broken and light fitting loose . There was what looked like bodily Fluids on light switch . Smelt like cigarettes and did not the match the photos ..
sheets & towels where clean .

Business Friends

2/10

Poor

15 Sep 2025

Sophie

Cheap but certainly not cheerful. Dirty sticky bedside table, no bulb in lamp, outdated bathroom.

Leisure Partner

2/10

Poor

13 Sep 2025

Cassidy-anne

Yous could put a fence or something in the rooms around spa bath

Leisure Family

10/10

Exceptional

07 Sep 2025

Donna

Nice place to stay foe a night. Easy access to area. Some rhings are a little outdated. Overall eas quite good.

Leisure Partner

6/10

Pleasant

31 Aug 2025

Twyla

We booked a hot tub room, and we’re going to a concert nearby. It seems that maybe it is being renovated and not yet complete. The door handle was missing to the bathroom so there was just a hole. The bathroom was clean but pretty old. The spa was HUGE, but has a normal tap on it so takes around 2 hours to fill. We actually didn’t really get a chance to use it because we didn’t have time to wait 2 hours before going out. I think a smaller spa or a hardcore tap is needed. It was an ok stay but we wouldn’t book it again.

Leisure Partner

8/10

Excellent

31 Aug 2025

Bruce

The motel is walking distance from tram and train services. There are many restaurants and a supermarket nearby. The staff were helpful.

Leisure Partner

8/10

Excellent

22 Aug 2025

R

I consider it my home the o ly place that I feel at home through out my Australian travel

8/10

Excellent

18 Aug 2025

Adrian

This property was very clean, quiet and convenient to where I had to be. Would recommend as a good quality, affordable accommodation.

8/10

Excellent

16 Aug 2025

Iryna

So smoke fumes from outside smokers would get inside the hallway and room wasn't clean bed linen were clean but bathroom wasn't. Staff very friendly. There were a fight on the floor that was contained later but we felt scared

Business_and_leisure Family

6/10

Pleasant

31 Jul 2025

Jenny

Very central for me. Prints on walls would give it a bit of warmth. Old AC needs replacing. Noisy and in effective.

Leisure Self

6/10

Pleasant

30 Jul 2025

Karen

Cheap price but very average not clean enough

2/10

Poor

10 Jul 2025

Andrew

Do NOT stay at this hotel. I will start with the good. It’s a short walk to the tram. Now for the bad. We did not sleep. The room was so noisy. Paper thin walls and reception is not staffed 24/7 so you can’t raise staff after hours. 4 separate rooms were noisy. One above us had kids stomping on floor and crying until 4 am. One person was vacuuming in another room in the early hours of the morning. Someone had TV up full blast throughout the night, and someone banging on the door of the room opposite at 5 am. We approached the Manager in the morning and to her credit she acknowledged the issue straight away with the comment “not again. I’ve told them”. She said it wasn’t the first time people had complained. So the story is, the hotel has new owners and have an arrangement with the State Govt. If any rooms are empty the the hotel give them to the homeless, crack-heads, displaced persons etc. it explains the issues we had! On top of that, the room was filthy. The carpet was stained and there was dust on top of the power points and the air vent was clogged with heavy dust and grime. The toilet roll holder had been snapped off the wall and the wall was poorly patched with gap filler. The toilet brush was caked in toilet paper from previous use. Each side of the bed had one pillow which was like a pancake. The TV glitched, shower dripped & took 3 mins to get warm, and we were not supplied face washers. We were offered a refund which we took and moved to another hotel.

Leisure Partner

8/10

Excellent

05 Jul 2025

Kim

The managers of this property were friendly, warm and helpful. I’d come back, just for their service.

For the price, I felt the room was fair. Perfectly utilitarian for an overnight stay where I needed to be close to the hospitals.

Amazing dining options in walking distance, particularly Shop Ramen.

Leisure Self

10/10

Exceptional

29 Jun 2025

Julie

Close to Preston Market

Leisure Family

4/10

Poor

27 Jun 2025

Sabine

There was a generator out side our room that was so noisy we were unable to sleep.

Business_and_leisure Family

6/10

Pleasant

27 Jun 2025

David

Position was great

8/10

Excellent

25 Jun 2025

Matthew

Good location, good for couple day stop over , overall good clean motel

Business Self

10/10

Exceptional

20 Jun 2025

Carmen

Great place

Love my stay here.Great friendly staff and location is brilliant.Very comfy place with everything you need.Highly recommend.

Self

6/10

Pleasant

15 Jun 2025

Bruce

Air conditioner needs up grading. Very noisy

8/10

Excellent

15 Jun 2025

Lindsay

This an older hotel that although it is starting to show it's age, it was clean and everything was maintained so that it made for a very comfortable stay.

Leisure Partner

4/10

Poor

05 Jun 2025

Verified traveler

The applances and pipes were super noisy and the bathroom was in dire need of a revamp.

Business

10/10

Exceptional

31 May 2025

Robert

Great Team Members, most helpful and Curtis.

Self

4/10

Poor

28 May 2025

Janet

It was an old, somewhat dilapidated motel. We didn't feel like the website represented the property accurately. The receptionist was lovely!

Leisure Partner

10/10

Exceptional

26 May 2025

Ian

This property suits my needs and I have stayed here in the past.

Leisure Self

8/10

Excellent

04 May 2025

Joanna

We stayed at this property as we had fond memories of past visits. The staff were fantastic, but the site and rooms are tired and need some attention - re painting, new carpet and extra amenities like an additional soap for the shower and a blanket for cold nights and additional pillows for those that need more than one would have made things better. once simple things are done, it will be just a good as it ever was.

Business Family

6/10

Pleasant

27 Apr 2025

Garry

xxxxxxxxxxx

Leisure Partner

2/10

Poor

18 Apr 2025

Marcus

Photos do not match photos on wotif. this is a basic motel . bad plumbing, noisy aircon. .

Leisure Pet

8/10

Excellent

11 Apr 2025

Verified traveler

Hotel rooms could do with an upgrade but staff were excellent. Very good for a one night stay.

Partner

2/10

Poor

11 Apr 2025

Ian

It was a really bad night

Leisure Partner

6/10

Pleasant

23 Mar 2025

Rosalind

Short stay.

Clean comfortable motel. Sufficient amenities in the room. Close to public transport and Austin Hospital. Wifi ok.

Self

6/10

Pleasant

11 Mar 2025

Emily

I felt like I was walking into a slasher film at this motel.
The lock to get into the rear building was difficult to open, the bathroom had no toilet roll holder, gouges in the plaster and the door wouldn't close properly. There was no way to wash up the cups or cutlery we used.
The aircon unit smelled musty when running and when we went to check out the pool, we decided not to risk the water because it didn't look very nice.
The walls were very thin and we could hear the people in the room above us walking around and our neighbours having a conversation.
The staff were friendly though, but thankfully we were busy all weekend and spent very little time in the room itself.

Leisure Friends

6/10

Pleasant

15 Feb 2025

ANGIE

The aircon did not work

8/10

Excellent

27 Jan 2025

Val

Close to transport

6/10