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Park Inn by Radisson Melbourne Carlton

Melbourne - VIC · Australia

441 Royal Parade, ParkvilleView location

6.8/10Good435 Reviews
Cleanliness7.2/107.2
Service7.6/107.6
Comfort7.0/107.0
Condition6.4/106.4
Neighborhood8.0/108.0
Amenities6.4/106.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Park Inn by Radisson Melbourne Carlton

Sitting close to Lygon Street, where the famous Melbourne cafe culture was born, this venue is the perfect choice for anyone wanting to stay close to the vibrant centre of the city. It features guest rooms with light, bright and airy decoration and a slight 60s retro flavour.

All the units are air-conditioned and well decorated to create a pleasant atmosphere. At the end of an active day, guests can relax in the courtyard by the swimming pool, wander through Carlton and experience the unique Melbourne lifestyle.

Those looking to stay in shape can head to the hotel gym for a workout or relax in the sauna. There is a restaurant-bar which attracts laid-back brunchers and lingering lunchers who warm to the helpful service, refreshing menu and spirited atmosphere.

It serves up simple and tasty breakfasts followed by an array of all-day treats and outstanding options from the dinner menu.

Read more about this hotelShow less

With a stay at Park Inn By Radisson Melbourne Carlton in Melbourne (Parkville), you'll be within a 5-minute drive of Queen Victoria Market and Melbourne Central. This hotel is 0.7 mi (1.2 km) from University of Melbourne and 3.1 mi (4.9 km) from Marvel Stadium.

Make yourself at home in one of the 89 guestrooms featuring refrigerators and flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 50 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from October to April.
    • Pool access available from 7:00 AM to 10:00 AM.
  • Special Instructions
    If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Uncovered self parking fee: AUD 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Chinese (Cantonese)

    English

    Chinese (Mandarin)

Nearby attractions

Royal Park 0.4 km / 0.3 mi
Melbourne Zoo 1 km / 0.6 mi
University of Melbourne 1.2 km / 0.7 mi
State Netball Hockey Centre 1.4 km / 0.9 mi
Royal Melbourne Hospital 1.9 km / 1.2 mi
Royal Children's Hospital 2 km / 1.2 mi
Lygon Street 2.1 km / 1.3 mi
Royal Women's Hospital 2.1 km / 1.3 mi
Peter MacCallum Cancer Centre 2.1 km / 1.3 mi
Queen Victoria Market 2.7 km / 1.7 mi
Carlton Gardens 2.7 km / 1.7 mi
Brunswick Street 2.8 km / 1.7 mi
Flagstaff Gardens 3 km / 1.8 mi
RMIT University 3.1 km / 2 mi
Melbourne Museum 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Airport
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 23 more facilities & services
  • Wi-fi
  • Laundry service
  • Lift access
  • Gym
  • Luggage room
  • Grill/BBQ: 1
  • Private pool
  • Bar
  • Restaurant
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Photocopier
  • Business centre
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sauna
  • Massage
  • Spa treatments
  • Spa centre
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE POOL VIEWJUNIOR SUITE • POOL VIEWJSU.VP

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    JUNIOR SUITE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE POOL VIEWDOUBLE • DELUXE POOL VIEWDBL.DX-VP

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    DOUBLE DELUXE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE POOL VIEWRoom • DELUXE POOL VIEWROO.DX-VP

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    Room DELUXE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE POOL VIEW KING BEDJUNIOR SUITE • POOL VIEW KING BEDJSU.KG-VP

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    JUNIOR SUITE POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Park Inn by Radisson Melbourne Carlton

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Park Inn by Radisson Melbourne Carlton

6.8
Good
435 Reviews
Cleanliness
7.2 /10
Service
7.6 /10
Comfort
7.0 /10
Condition
6.4 /10
Neighborhood
8.0 /10
Amenities
6.4 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
David Howard
Very nice and modern room, great in all areas of; cleanliness, bed, water pressure, wifi air conditioning and staff. In particular great location surrounded by parks. Zoo is just a 10 minute walk also Brunswick shops are very interesting also just a 10 minute walk away.
6/10
Pleasant
09 Jul 2026
Ashleigh
Booked room with breakfast only to be told its not available when asking where it was.... family wasn't happy. Don't advertise breakfast if restaurant etc isn't available on Sundays.
Family_with_children
6/10
Pleasant
04 Jul 2026
Nathan
Breakfast was included only to be told they dont do a Sunday breakfast and the Cafe they normally work with down the road is closed on Sundays. The bathrooms need renovating. Very tired and pokey.

Rooms clean and well present, safe where good.
Family_with_children
10/10
Exceptional
13 Jun 2026
Steven
Clean, quiet, comfortable, and good parking
Self
10/10
Exceptional
16 May 2026
Anthony
Clean and tidy room. Helpful staff. Parking onsite. Temperature controlled rooms.
Self
4/10
Poor
16 Apr 2026
Megan
I really wanted to like this hotel.
It was a struggle.
There was no hot water between 5pm and 8 pm which just doesn’t do.
There was no plug to have a bath.
There was mould growing in between the shower tiles- it wasn’t old mould , just neglected cleaning duties. I removed this myself with a brush I purchased from Brunswick which is two tram stops away.
The front door to the room was stiff and had been punched in from the outside. This hadn’t been repaired.. the curtains that were sheer in the room also had water damage on them from the window that they protect. It was a big Yellowstone. The curtains hadn’t been washed for some time.. the drawers in the bedroom was stiff and unable to be opened with ease
My room was dusty and there were stains on the carpet- .
The pool was faded and needed to be painted. All vending machines were empty, which was a shame.
The hotel does not have a cafe but one can be found from Monday to Friday two buildings down the road. If you’re staying on the weekend you’ll need to go into Brunswick to get coffee.
The stuff for friendly and helpful.
One morning there was no Internet facility, so I went down to check. It appeared that the circuit border tripped and she was struggling to troubleshoot. I was able to help and I was grateful for the ability for a late checkout in return.
By addressing the hot water issue and attention to cleaning detail, this place could be rated higher in my humble opinion,
Friends_and_family Family
8/10
Excellent
13 Apr 2026
Anthony
Very good service
6/10
Pleasant
30 Mar 2026
Brian
.
Friends_and_family Friends
4/10
Poor
28 Mar 2026
Suzy
Staff were friendly and responsive, however room servicing was intermittently provided, not daily (it was communicated that this was done on request, but not informed at check-in).

Unfortunately the aircon also broke down a couple times. Laundered towels were not entirely dry and throughly washed. Paid for breakfast as part of the accomodation package online but was told at check-in that paid breakfast was no longer provided due to change in ownership of the motel - a small discount was provided.

In terms of comfortability, the room could be a little warmer, the cool bulbs are very harsh lighting and artificial plants, a little dusty. Fantastic restaurant - Moja Duck - a reservation guest discount would go a long way considering it is the closest option for food in the building.
Self
4/10
Poor
16 Mar 2026
Josephine
Filthy bathroom, junk yard in the back of the hotel in the car park. Hard uncomfortable bed. Dirty swimming pool. No room service. No clean towels provided when requested. No case stand.
I will not stay here again
The one good thing was a male receptionist who greeted me at night and cheerfully carried my cases. The rest didn’t seem interested in customers.
Family
6/10
Pleasant
15 Mar 2026
Graeme
Some mould in shower
No door on shower cubicle
Door underneath hand basin partly unhinged and not closing
Friends_and_family Family
2/10
Poor
14 Mar 2026
Robert
The bathroom had not been properly cleaned. Hair was evident. In the morning there was no hot water. The air con unit temp reading light was so bright it illuminated the room. The balcony railing appears rust stained with peeling paint. The pool had a large amount of debris in it. Not a hotel to stay in if other choices are available
Partner
2/10
Poor
07 Mar 2026
Peter
The room was filthy, the carpet and skirting boards were rotting and mouldy. The bathroom had cracked tiles, mould and old hair in the corners, the busy street facing window was broken and wouldn’t close And all the wall, to and mirrors had dirty finger marks all over them!
I requested a room change but any hope of something better soon faded as we were greeted with a carbon copy! Don’t stay there, it a slum!
4/10
Poor
28 Feb 2026
Jeaneth
The room is so old and hasn’t been looked after..that part of the hotel should have been closed and not let any guest stay there
Partner
4/10
Poor
16 Feb 2026
Ryan
The bedroom was in fine condition, the bathroom was not. I didn't say anything on the first night, opting to tell the staff in the morning. When I did, the lady on the front desk said they would attend to it that day. I arrived back late that night to find it still in the same condition. I immediately told the concierge downstairs and he said there was nothing he could do so he said he'd put it in the notes for my room and I would need to deal with it the next morning. I spoke to the lady in the morning and she was not aware of said notes and said that the cleaners have said they had addressed the bathroom. Only when I showed her a photo of the urine stain left on the toilet seat did she listen to me. To not have the bathroom properly cleaned for my entire stay is both not acceptable and very concerning. When I asked for some sort of compensation, I was offered $20. I don't know what I'm meant to do with that, the bathroom was unhygienic. The staff were polite enough, but I shouldn't need a photo to be believable, nor should I need to chase something like this up.
2/10
Poor
16 Feb 2026
Mitchell
When booking an adjoining room for family, it wasn’t available and two rooms across a hall were booked. A refund for a room was promised but nothing recieved as yet. Elevator was out of service which was very difficult when getting bags and a pram with an infant up 3 levels on the stairs. Place was run down and unfinished building everywhere with the remnants scattered around hotel
Leisure Family_with_children
4/10
Poor
01 Feb 2026
Douglas
Toothbrush in the shower bathroom. No body lotion in the shower. Long life milk was off lumpy in coffee.
Bed clean and comfortable. Location good.
Leisure Partner
6/10
Pleasant
31 Jan 2026
Jeane
The location is good
Business_and_leisure Friends
6/10
Pleasant
31 Jan 2026
Jeane
The room is not like what I expected but the location is good, only 15 minutes walk to the Savour school
Business_and_leisure Friends
4/10
Poor
24 Jan 2026
Teegan
Staff were amazing! There was almost no tv reception in our room. The hot water was almost non existent and when in the shower the warm water was a drip. Room itself was clean but the bathroom looked mouldy and old. Not worth the money we paid!!
Leisure Family_with_children
6/10
Pleasant
24 Jan 2026
Morrie
Good room...however didn't appreciate having to put a 50 dollar down payment....not stipulated here. Did not receive a welcome email or SMS for my expected arrival. Also this site said 12 noon to leave but was told 10am...spoke to the service desk and they said they would change it....an unprofessional and ignorant answer. Air con was good...needs a microwave...fridge was not the best and kept on icing up.
Business_and_leisure Self
8/10
Excellent
23 Jan 2026
Marieetta

Our stay was for 5nights, walking into the foyer which was modern neat and tidy, staff were friendly and welcoming.
Our room was on the second floor on an outside balcony overlooking the pool, this part of the hotels exterior still held its 1960’s charm. All looked good until we got into our room, we were hit with the smell of stale cigarette. This room was nothing like the pictures on the website, the bathroom is old with mould & rust on the bathtub, toilet brush was rusty, needed to be thrown out. The fridge constantly leaked water which we had to keep cleaning up.
No room service unless you requested it, staff were more than willing to fulfil any requests.
There was duck poo around the pool which was not cleaned up for days. The tables and chairs around the pool needed a good wipe down. The place needs a daily clean up.
Being a gold member of hotels.com I actually expected to get maybe one of the upgraded rooms at the front of the hotel.
On a positive note, the beds were comfortable, there was a kettle with coffee & tea provided, the hotel is close to tram stops, across the road is a lovely park for walking. There’s a restaurant on the ground floor which we thoroughly enjoyed, l highly recommend.
I was glad I was able to use their guest laundry which was handy as staying five nights.
If you’re staying here request one of the upgraded rooms.
Friends_and_family Family
6/10
Pleasant
19 Jan 2026
Carolyn
The bathroom needs to be gutted and redone.
Mould everywhere.
Business
6/10
Pleasant
16 Jan 2026
doug
The hotel is at a great location if you are visiting the Zoo. The restaurant downstairs (Moja Duck) is fantastic. The room and amenities are fine. However, WORST bed I've slept on. Or rather, TRIED to sleep on. It was like lying on wooden floorboards.
Leisure Family
10/10
Exceptional
10 Jan 2026
Kris
Excellent friendly and helpful staff. I would prefer to know if this is going to be public with my name on it before is published , please.
Business Friends
6/10
Pleasant
04 Jan 2026
priyanka
Well the hotel didnot provide any daily room service. Bins not emptied daily basis. Room was not vacuumed daily basis. Shower head too small to have a bath. Beds were tidy when room was handed over to us. The arm chair was dirty when we entered the room. Air con turns off after a few hours of use, all options of the air-conditioning remote don't work.
6/10
Pleasant
04 Jan 2026
David
Dates hotel. The swimming pool was dirty.
The staff were great but the hotel needs work doing on it.
Leisure Family
6/10
Pleasant
02 Jan 2026
Alexandra
Really great location for zoo and public transport into the CBD. Room and bathroom weren’t very clean upon arrival but it was fine enough to stay in. Staff friendly and great to have parking on site.
Leisure Partner
4/10
Poor
20 Dec 2025
Elaine
Staff very nice but room needs upgrading
2/10
Poor
17 Dec 2025
Mark
Room smelt of smoke, toilet near reception desk was filthy, pool was not clean
Friends_and_family Family
10/10
Exceptional
13 Dec 2025
Mathew
Nice room, everything need and tidy, clean and everything you need for an overnight stay.
4/10
Poor
13 Dec 2025
Sonja
Room was very budget, stains on carpet, bathroom not wiped down, worst of all there was some random person outside the door knocking playing music off their phone at 3am no security! We were worried they were going to kick the door in
Leisure
10/10
Exceptional
21 Nov 2025
Gaynor
Friendly, welcoming staff, clean room & amenities
Leisure Family
4/10
Poor
19 Nov 2025
Nicolas
Curtains in the bedroom were not properly installed so the sunlight came in unabated. street/parking lot facing room had no barrier from outside noise.
Staff didn't seem knowledgable about the facility and the night staff was especially rude when asking if there was any drinkable water on the premises. vending machine was out of order and not stocked.
Otherwise, bed was comfortable and the checkout process was smooth.
Business_and_leisure Self
6/10
Pleasant
18 Nov 2025
Karen
Location was great, room was clean and comfortable.
Leisure Family
10/10
Exceptional
05 Nov 2025
Gene
Staff were lovely. Rooms were clean and fresh, Gentle sound of the trams rolling by helped me sleep. Easy to get a tram to groove Brunswick street. Same to get to the city which is only a few blocks away.
Business Self
8/10
Excellent
05 Nov 2025
Blair
Very nice room and furniture, friendly staff that knew how to do the job quickly, my only problems with my stay was the location (which I should’ve checked beforehand) and the air con which wouldn’t seem to do what I wanted at anytime so I ended up just not using it
Leisure Partner
4/10
Poor
02 Nov 2025
David
Had to change rooms after being placed in a room that seemed unfinished, unclean, had 1 working powerpoint working, fridge that didn't have power, shower with mould and no door. The staff at the front desk were very helpful and the room we moved into was much better.
Self
4/10
Poor
31 Oct 2025
John
This place seems to be in a state of transition- if it got the right amount of love it could be great
8/10
Excellent
30 Oct 2025
Hilary
The room was reasonably clean, and the reception staff were courteous but not exceptionally friendly compared to other hotels of similar standing. I wasn't offered the WiFi password until late in the evening, after the reception closed. Most hotels would have this disclosed on arrival and written somewhere in the room or the door key
The room provisions are minimal—limited supply of coffee, tea, and milk capsules. The shower head is very high, but there is no shower cap, so a shampoo with every shower is unavoidable, but there was no hair dryer in the room. I had to go to the reception to get one.
The chair is very uncomfortable with a low back and well below the working bench. The sofa is slightly better with two pillows as a cushion. There was no hand or face towel.
Overall, the room is spacious, with good lighting, and the bed is comfortable.
The location is good my purpose of this business trip.
Business Self
10/10
Exceptional
24 Oct 2025
Jane
Excellent
6/10
Pleasant
23 Oct 2025
Blake
The rooms where half built. Doors not closed properly... Fixtures and fittings not attached
Partner
8/10
Excellent
16 Oct 2025
Corey
Thin walls and doors.
Leisure Partner
8/10
Excellent
15 Oct 2025
Christian
Reasonable room for the price
Self
2/10
Poor
13 Oct 2025
Marianne

Noisy

The hotel has a great location, just a short walk from the tram, which made getting around very convenient. The beds were standard and generally okay for a short stay.

However, I was quite disappointed with several aspects of the experience. The room looked noticeably different from the photos online, especially the toilet and shower area. The space had a smell of cigarette smoke upon arrival, which made it more unpleasant when the rooms are specifically non-smoking.

One of the reasons I chose this hotel was because the listing mentioned soundproof rooms, but unfortunately, this was not the case. I could clearly hear noise from outside and from the room above us. The guests upstairs were particularly loud, walking around heavily well into the early hours of Monday morning, which made it very difficult to sleep. I understand the behavior of other guests is not within the hotel's control, but if the rooms are not truly soundproof, it might be best to adjust that claim in the description to set more accurate expectations.

There were also a few maintenance issues: the ventilation fan in the toilet made a loud creaking noise, and the beds were not secured or locked in place, which made them move around easily.
Overall, I was really looking forward to a relaxing stay, but I left feeling more tired than refreshed. I hope this feedback helps to improve future guest experiences.
Partner
10/10
Exceptional
11 Oct 2025
Paul
The room was clean and tidy the staff was pleasant polite and kind we will stay there again
Leisure Partner
6/10
Pleasant
09 Oct 2025
Andrew
Soundproofing was not great. Property was old and in need of a refurbishment. WiFi was slow.
Business
8/10
Excellent
06 Oct 2025
matthew
Noisy
Family
8/10
Excellent
06 Oct 2025
Steven
Waste from prior guests around the bin next to the fridge.
The top of the bedheads were unattached.
Patchy unfinished wallpaint around the aircon and double bed.
Unsightly worn marks on the bedside table.
Beds not locked in place so your couldn’t sit up to watch tv without them sliding - head to use the chair to stop it.
Leisure Self
6/10
Pleasant
03 Oct 2025
Holly
Looks nice enough, but upon closer inspection some things (like showers screens and walls) weren't very clean.
8/10
Excellent
03 Oct 2025
Sydney
The trams right outside where very nice getting down to the city
Leisure Friends
6/10
Pleasant
02 Oct 2025
Jacinta
Rooms weren’t very clean very grimey in bathroom
Leisure Family_with_children
6/10
Pleasant
01 Oct 2025
Robyn
Didn't like the shower over the bath. Made it difficult for my son who has hip problems.
When ringing restaurant for room service, conversations in the background were extremely loud. Made it very difficult to hear.
When we asked for cutlery we were eventually supplied chopsticks and a teaspoon. Not what we were actually wanting.
Business Family
6/10
Pleasant
30 Sep 2025
Jennifer
Was not informed that we needed to book housekeeping to make up our room. There was no information in the room even though we were advised there should be. I understand the property is still in a state of change but this is pretty basic stuff. Property owner should also take a good look at their contractors as they appear to be cutting corners on some of the renovations.
Leisure Partner
4/10
Poor
29 Sep 2025
Brett
Hi, The Parkmore was very well presented with helpful staff and clean facilities. We booked a Premium room, but we believe that, whilst it was one of the recently refurbished rooms, its location, directly opposite the very busy Royal Parade, was pretty unbearable. We kept thinking there was a window open with vehicle noise and people, but it was just poor seals and single glazing. Very difficult to sleep in these front rooms. Go for the rear of the property!
6/10
Pleasant
28 Sep 2025
David
Skirting boards in the room were filthy and what looked like blood on the sink basin
Leisure Family
8/10
Excellent
25 Sep 2025
Dillon
no review atm
Business_and_leisure Self
6/10
Pleasant
24 Sep 2025
Tyler

Only one gripe

The room was clean, bed was comfy and staff were friendly. The location and pricing is fantastic, however the shower pressure was so luckluster during our stay. There was more pressure coming out of the sink. I'd love to see this addressed.
Partner
4/10
Poor
22 Sep 2025
John
The room was clean but in poor condition. The door didn't shut very well and had external impact damage, that had been shoddily repaired. Drawers were broken. Tiling in the bathroom was damaged. Mattress was a solid foam one that was very firm. Everything in the room felt like it was cheap.
4/10
Poor
21 Sep 2025
Arpit
Was shown nice room at the time of booking and provide absolutely opposite room. 👎
Leisure Friends
6/10
Pleasant
11 Sep 2025
Victoria

Business stay

Under renovation- clean and dis the job
Business
4/10
Poor
03 Sep 2025
James
The staff were very nice and friendly. The rooms were clean. The hotel is currently undergoing a refurbishment, so there were noisy works being carried out early in the morning. The bathroom was quite old but maybe that's the kind of thing they're fixing up. There is one cafe a block away but otherwise you have to walk a few blocks for lots of choice. There are trams tho, and the park is lovely, both sides.

Finally, and this is not the fault of the hotel, but there was a bikey group there (Finks Motorcycle Club) who were noisy, aggressive, kept us up late at night, and generally just unpleasant to be around. I guess that's what you can get at budget prices...
Leisure Family
8/10
Excellent
03 Sep 2025
Jacqueline
Good room for a family. Room is abit tired but very clean. Hotel undertaking renovations.
Friends_and_family Family
8/10
Excellent
22 Aug 2025
Judy
Staff was friendly and helpful. Room was spacious. Convenient location for walking to the zoo. The shower wasn’t that great, need a shower curtain.
Leisure Self
10/10
Exceptional
16 Aug 2025
Lucas
Thanks
Business Friends
8/10
Excellent
29 Jul 2025
Che
Very helpful staff
Business_and_leisure Friends
10/10
Exceptional
27 Jul 2025
Donna
The lady on reception was so welcoming, and helpful when I asked about public transport. The room was modern and spacious. Parking is easy.
2/10
Poor
19 Jul 2025
Zoe
You walk into the apartment and the door is literally punched in with a hole to your room. The furniture was all broken and scratched, and you could hear the people in the rooms around you whispering like the walls are made out of cardboard. The door didn’t always even necessarily lock when closed. The room was just like one of those horror games where you get kidnapped.
Leisure Partner
10/10
Exceptional
18 Jul 2025
Anthony
Location to the hospital and the room service was verygood and quick i will be back if I need a appointment at the hospital again
Business Partner
2/10
Poor
18 Jul 2025
Stephanie
Our room smelt like cigarettes, had a cigarette burn in the curtain, drains were blocked and not clean, toilet didn’t flush properly, floors not clean, blood on the small shower head, slap dash Reno job, everything was a little bit broken/not working properly. Some guy was yelling outside of my room quite aggressively at someone? I’m assuming on the phone?

Bedding was clean and bed was comfortable. $20 parking.

Wouldn’t recommend
Leisure Partner
4/10
Poor
17 Jul 2025
John

Only if you have to

The Parkmore is being renovated and is looking very ordinary in places.
Friends_and_family Family
2/10
Poor
14 Jul 2025
Marcell
Cracked bathroom basin, leaking shower, split system noisy and full of dust, no sauna, dirty pool, builders everywhere as being renovated so lots of noise, limited parking due to building materials in parking spaces, no sauna even though it was advertised. Very disappointing stay.
Leisure Partner
8/10
Excellent
11 Jul 2025
Debbie

Great stay

It’s a lovely day with me and my three babies, thank you
Friends_and_family Family
6/10
Pleasant
10 Jul 2025
Terence
No hot water and no water pressure .
Leisure Partner
8/10
Excellent
07 Jul 2025
Faith
It was easy to get to palces in the city and quiet.
Leisure Family
4/10
Poor
28 Jun 2025
Steven Andrew
Paid extra and expected a King Bed within the
'Superior Standard Room'

Got 2 x Double Beds - No good
Really should get some form of income
Leisure Partner
10/10
Exceptional
24 Jun 2025
Jemma
Stayed here twice now and its great! Nothing too fancy, but a nice clean bed to sleep in and everything you really need! The pool looks so nice, although its been cold when I've gone, so never actually used it! But cheap parking and free wifi! Cant go wrong!
Leisure Family
6/10
Pleasant
22 Jun 2025
Ally
The curtains in my room were broken at the top and the bright neon sign outside the window was shining in the room all night which made it very hard to sleep. We arrived at night time and found the car park very hard to navigate and ended up in the laundry area, all in all just felt a little disjointed.
Business Family
8/10
Excellent
22 Jun 2025
Kelly
Excellent shower and bed. Heater/cooler was too cold so I was cold sleeping (probably user error). Clean and tidy. Excellent position - close to tram into town.
Leisure Self
8/10
Excellent
14 Jun 2025
Lindy
We loved the location. We believe the site will be lovely when renovations are finished. Good value for money in its present condition.
Leisure Partner
6/10
Pleasant
09 Jun 2025
Marco
Transport very close, but dirty floor in the room and not enough cutlery.
Leisure Partner
4/10
Poor
24 May 2025
Antony S

Check the plumbing when checking in

Well located and easily accessible. Rooms comfortable enough. However no functioning shower which only came to light too late to remedy due to tight check out time.
Business
2/10
Poor
16 May 2025
Seona
Spilt coffee stains on the tiles, several random hairs in the bed and shower. Even found toe nails in my daughters bed. No shower door, window above door wouldn't close, which also had no screen on it. No reply from the hotel, despite emailing photos.
The desk staff are lovely, no issues with them. But definitely would not recommend.
Leisure Family_with_children
6/10
Pleasant
15 May 2025
DAVID
There were no cups, not enough milk, not enough tea bags, beds very comfortable.
Friends_and_family Friends
10/10
Exceptional
11 May 2025
Jose
Perfect hotel
Family
10/10
Exceptional
09 May 2025
Kaye
Excellent service
Clean, comfortable room with a very comfy bed
Beautiful shower - just a little disappointed in the drainage of the shower as water kept pooling at our feet.
Overall, an excellent experience & we will certainly return.
Leisure Partner
10/10
Exceptional
08 May 2025
Sahara
Friendly, affordable and a convenient area for where our group wanted to visit
Leisure Friends
8/10
Excellent
18 Apr 2025
Verified traveler

Shortage of supplies

Very short supply of T bags and milk.
Lack of shower curtain made bathroom messy. Didn’t think $50 holding fee necessary especially with 5-7 days to be reimbursed.
Partner
2/10
Poor
06 Apr 2025
Lois
Dodgy
Leisure Self
6/10
Pleasant
05 Apr 2025
Emma
Renovations are in place rooms are half finished. Dirty and not soundproof
Leisure Partner
4/10
Poor
03 Apr 2025
Michael
The room was relatively neat and tidy. However it did not have a microwave despite saying it would on the website, I couldn’t access any apps on the TV, and the shower head fell off the wall when I tried lifting it. I called reception (who again didn’t answer) and left a message to this effect, however did not get a call back. I repeatedly called the restaurant to order room service but no one answered and had to ask reception to call them. Luckily I was checking out the following day as I would definitely want another room with amenities that I paid for.
Business Self
6/10
Pleasant
01 Apr 2025
Michael
Motel under going renovations, rooms not cleaned during stay, five nights, staff friendly and helpful but conditions not great. No breakfast facilities.
Friends_and_family Family
10/10
Exceptional
30 Mar 2025
Nicholas
Satisfactory
Leisure Partner
6/10
Pleasant
29 Mar 2025
Bianca
The room was neat, tidy, and modern, offering a great view from the window. Its proximity to public transport and being just a short distance from the city made it very convenient. However, I was not informed about ongoing renovations prior to my stay. That said, the pool and newly renovated areas looked fantastic.

One area for improvement would be the front entrance—if it were renovated for better accessibility, it would significantly enhance the property's overall presentation and make it more inviting.
Leisure Family
2/10
Poor
29 Mar 2025
Biagia
No facility in the hotel not even the cold drinks machine was working,unsafe due to the construction work the smell of paint and other chemicals was very bad. The bus stop very close to the hotel and only 10 minutes to the centre of Melbourne.
Leisure Friends
4/10
Poor
28 Mar 2025
Peter
The property doesn’t hide the fact that it is under renovation but given the impact of the renovations, it really is over priced. The bathroom was mouldy and badly cleaned. This isn’t acceptable at the price they charged. My night’s sleep was badly disturbed by the air conditioner making a huge amount of noise at 3am which really alarmed me. I had to turn it off and of course it took ages to get back to sleep. Very disappointing experience and not recommended.
Leisure Self
6/10
Pleasant
24 Mar 2025
maree
Couldn’t find the front door in the dark. Had to walk through a car park
Business_and_leisure Self
8/10
Excellent
23 Mar 2025
Natasha
Amazing lication. Easy to get to places. Close ro trams.
Friends_and_family Family
2/10
Poor
22 Mar 2025
Russell
What once was a classic motel is undergoing renovations. Our double bed was to 3/4 singles pushed together. Fell thru the crack and my feet off the end of bed. Horrible stains on carpet. Worst thing was the air con from adjacent room shuddered on every ten minutes. It was hell. Maybe in a year it will be transformed. Seems to be a halfway house now.
Business Partner
10/10
Exceptional
17 Mar 2025
Verified traveler

Good stay

It was a nice stay good for the price
Partner

Location & surroundings

Park Inn by Radisson Melbourne Carlton
441 Royal Parade, Parkville, Parkville, Australia

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Park Inn by Radisson Melbourne Carlton

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