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Best Western Queen Victoria Market Hotel

Melbourne - VIC · Australia

77 - 79 Capel StreetView location

9.0/10Excellent144 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Amenities8.8/108.8
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Queen Victoria Market Hotel

Best Western Queen Victoria Market Hotel offers a variety of rooms, with excellent quality pillowtop mattresses that will have you sleeping soundly. A variety of room types for everyone including accessible accommodations. A short five-minute walk places you at the Queen Victoria Market, brimming with food stalls and diverse shops.

Nearby attractions include the Melbourne Museum, the Royal Melbourne Hospital, the Princess Theatre, Docklands, and Flemington Racecourse. The hotel provides easy access to bus and free tram services around the city center.

Reception hours are 8:30 a. m. to 7:00 p. m. , Monday to Friday; 8:30 a. m. to 6:00 p. m. on Saturday; and 8:30 a. m. to 5:00 p. m. on Sunday and public holidays. Guests arriving after hours should contact the hotel for late arrival instructions.

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Located in Melbourne (West Melbourne), Best Western Queen Victoria Market Hotel is a 2-minute walk from Queen Victoria Market and 11 minutes by foot from University of Melbourne. This hotel is 0.7 mi (1.2 km) from Royal Melbourne Hospital and 0.9 mi (1.4 km) from Melbourne Central.

Make yourself at home in one of the 36 guestrooms. Your room comes with a pillowtop bed. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles. Featured amenities include a business center, express check-out, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager GSTC Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: AUD 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 8:30 AM - 7:00 PM
    • Saturday - Saturday: 8:30 AM - 6:00 PM
    • Sunday - Sunday: 8:30 AM - 5:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nIf you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately AUD 22 for adults and AUD 22 for children
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Chinese (Cantonese)

    English

Nearby attractions

Queen Victoria Market 0.2 km / 0.1 mi
Flagstaff Gardens 0.3 km / 0.2 mi
Peter MacCallum Cancer Centre 0.8 km / 0.5 mi
RMIT University 0.8 km / 0.5 mi
University of Melbourne 0.9 km / 0.6 mi
Melbourne Central 0.9 km / 0.6 mi
Royal Women's Hospital 1 km / 0.6 mi
Lygon Street 1 km / 0.6 mi
State Library of Victoria 1.1 km / 0.7 mi
Hardware Lane 1.1 km / 0.7 mi
Festival Hall 1.1 km / 0.7 mi
Old Melbourne Gaol 1.1 km / 0.7 mi
Royal Melbourne Hospital 1.2 km / 0.7 mi
QV Centre 1.2 km / 0.7 mi
Emporium Melbourne 1.2 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2022
  • Total number of rooms: 42
  • Number of floors (main building): 4
  • Twin rooms: 7
  • Double rooms: 27
  • Triple rooms: 4
  • Family rooms: 1
  • Accessible rooms: 3
  • hotel
  • American Express
  • JCB
  • MasterCard
Show 19 more facilities & services
  • Visa
  • Bus/Train station
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Luggage room
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
    DOUBLE AccessiblePhoto unavailable5 photos

    Best Western Queen Victoria Market Hotel

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 15 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable7 photos

    Best Western Queen Victoria Market Hotel

    Room QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Room amenities

    • Direct dial telephone
    • Shower: 1
    • Bathroom: 1
    • Electric Kettle: 1
    • Smoke detector
    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVE • 1 Bedroom • 15 m²TWN.EJ
    TWIN EXECUTIVEPhoto unavailable6 photos

    Best Western Queen Victoria Market Hotel

    TWIN EXECUTIVE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Room amenities

    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Mini fridge
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Desk
    • Smoke detector
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Housekeeping
    • Electric Kettle: 1
    • Tea and coffee making facilities
    • Carpeted floors

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVE CITY VIEWTWIN • EXECUTIVE CITY VIEWTWN.CV-EJ

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    TWIN EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVE NON SMOKINGTWIN • EXECUTIVE NON SMOKINGTWN.EJ-NM

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    TWIN EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 17 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable6 photos

    Best Western Queen Victoria Market Hotel

    Room KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Housekeeping
    • Electric Kettle: 1
    • Smoke detector
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Mini fridge
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVE NON SMOKINGTRIPLE • EXECUTIVE NON SMOKINGTPL.EJ-NM

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    TRIPLE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 BedroomROO.NM-10
    Room NON SMOKINGPhoto unavailable7 photos

    Best Western Queen Victoria Market Hotel

    Room NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 21 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable5 photos

    Best Western Queen Victoria Market Hotel

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Smoke detector
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Desk
    • Electric Kettle: 1
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEWDBL.CV-EJ

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    DOUBLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVETRIPLE • EXECUTIVE • 1 Bedroom • 25 m²TPL.EJ-2
    TRIPLE EXECUTIVEPhoto unavailable7 photos

    Best Western Queen Victoria Market Hotel

    TRIPLE EXECUTIVE

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ-2

    Room amenities

    • Bathroom: 1
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1
    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVE • 1 Bedroom • 30 m²QUA.EJ-1
    QUADRUPLE EXECUTIVEPhoto unavailable7 photos

    Best Western Queen Victoria Market Hotel

    QUADRUPLE EXECUTIVE

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-1

    Room amenities

    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Electric Kettle: 1
    • Housekeeping
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ-1

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVETRIPLE • EXECUTIVETPL.EJ-4

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    TRIPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVE CITY VIEWTRIPLE • EXECUTIVE CITY VIEWTPL.CV-EJ

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    TRIPLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE CITY VIEWQUADRUPLE • EXECUTIVE CITY VIEWQUA.CV-EJ

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    QUADRUPLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Best Western Queen Victoria Market Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Queen Victoria Market Hotel

9.0
Excellent
144 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Amenities
8.8 /10
75 reviews shown
2/10
Poor
11 May 2026
Angelica
Absolutely horrible customer service after hours. There was not one to help us check in. We had to call into the intercoms and the person on the line was rude, hostile. Even yelled at us for no being there in their self proclaim customer service hours. Also the advertise mislead us to believe breakfast was included which is not at least you want to spend 20 dollars for some por tarts and granola bars. This hotel does not meet best Western business core.
Partner
6/10
Pleasant
05 Apr 2026
SHUK KI
The pillowcases were not properly cleaned and had visible stains, which was quite disappointing.
4/10
Poor
29 Mar 2026
Rhonda
No heating or cooling in room offered a heater from downstairs the window wasn’t even a window staff very friendly and room was clean
Friends_and_family Family
8/10
Excellent
28 Mar 2026
Karyn
Clean and perfect location
Friends_and_family Friends
8/10
Excellent
05 Mar 2026
Jamie
.
10/10
Exceptional
05 Feb 2026
Soile
Clean, fresh and new, great location. Value for money.
Self
6/10
Pleasant
27 Jan 2026
Nick
Decent hotel in a good location but the room was very small.
Leisure Friends
10/10
Exceptional
27 Jan 2026
Lena
Room spotless
Partner
10/10
Exceptional
21 Dec 2025
Dandan
good location and Queen Victoria market is just mins away.
Leisure Family
10/10
Exceptional
29 Nov 2025
Nathan
Room was very clean, staff were friendly.
6/10
Pleasant
28 Nov 2025
Kenneth
Needs micro
10/10
Exceptional
21 Nov 2025
David
Clean room and bathroom, staff were very friendly and helpful. We could store our bags before and after check in. Also quiet
Leisure Partner
10/10
Exceptional
20 Nov 2025
Hayley
Yes
Leisure Partner
10/10
Exceptional
09 Nov 2025
Neil
Nice place to stay and great location.
Friends_and_family Friends
8/10
Excellent
24 Oct 2025
Anthony
Close to festival hall for concerts, central, quiet, comfortable good value, near queen vic markets and lots of food options
8/10
Excellent
19 Oct 2025
Natasha
Great location, close to Queen Vic Market. Parking is a small issue as it is not onsite, but there is plenty of parking at the market. Staff were very friendly and helpful.
Business_and_leisure Partner
8/10
Excellent
18 Oct 2025
Frances
Great location for shopping and the QV market. Helpful staff, very nice place.
Leisure Family
10/10
Exceptional
16 Oct 2025
Nevenka
Staff are extremely helpful and the room was very clean and well furnished and laid out.
10/10
Exceptional
04 Sep 2025
Jonathon
Excellent
10/10
Exceptional
21 Aug 2025
Anne-Louise

Property was clean and rooms modern, within walking distance to the hospitals. Not many options for cafes close by. Lovely hosts who assisted when we needed to extend and then cut short our stay, very accommodating.
10/10
Exceptional
24 Jul 2025
Alexander

Appointments

In the city for a week of medical appointments. Location just 10 minutes walk from Royal Melbourne and Peter Mac. 3 minutes to Victoria Markets. Plenty of places nearby to eat.
Partner
10/10
Exceptional
25 Mar 2025
Alexander

Melbourne again

Great budget location near QV Markets and Peter Mac Cancer centre. Room small but it is really only a place to sleep and shower
Partner
10/10
Exceptional
22 Mar 2025
Dexter
It was a modern and up to date room. beds were comfy and wifi was fast. room did feel a little small but that wasn't a problem for me. A nice and fairly priced room especially considering the location.
Leisure Family
10/10
Exceptional
13 Mar 2025
Maria
Clean, close to the tram, 3 min walk to the market, staff were helpful, pretty quiet.
10/10
Exceptional
13 Mar 2025
Andrew
Great location
Leisure Family
8/10
Excellent
05 Mar 2025
Heidi
Clean, room a bit small compared to price, very quiet considering inner city location
Business Self
10/10
Exceptional
04 Mar 2025
Amy
Clean, comfortable room. Great location - walking distance to lots of cafes and of course the markets. Easy access to trams.
Leisure Self
10/10
Exceptional
27 Feb 2025
Val

Hidden Gem!

Awesome location, helpful team, lovely, clean and comfortable room.
Self
8/10
Excellent
08 Feb 2025
Lynne
Quite a small room, no seating, just the bed.
Leisure Partner
10/10
Exceptional
07 Feb 2025
Nathan
Well priced, easy to access and most things in walking distance
Leisure Partner
10/10
Exceptional
03 Feb 2025
Verified traveler
Great location, very close to the QV Markets and free tram service. Very quiet and comfortable with a friendly and helpful staff.
Friends_and_family Friends
8/10
Excellent
02 Jan 2025
Ilkka
A pleasant area
Leisure Self
10/10
Exceptional
20 Dec 2024
Tatiana

A nice hotel in Melbourne

It’s a nice hotel within a walking distance to the city centre and a 10 min walk from a market. The room is on a smaller size otherwise it’s a good place to stay
Partner
8/10
Excellent
13 Dec 2024
Charles
First time in Melbourne, convenient, quiet location close to transportation and walking to many sites. Clean, friendly staff, room and bathroom were small for three adults but worked OK for short 2 night stay at a reasonable cost.
Leisure Family
6/10
Pleasant
03 Dec 2024
Vikki
Good
Leisure
10/10
Exceptional
01 Dec 2024
David
Location
10/10
Exceptional
20 Nov 2024
Louise
Excellent service and clean and comfortable room. They were able to accommodate a late check in easily.
8/10
Excellent
15 Nov 2024
Kelly

Great location for the markets.

Great location. Newly renovated. Very clean. Reception not always manned and staff were hard to contact upon check in and check out. Not their fault, I think they had cleaning as well. Room was very small but very clean and nice big TV. Also nice and quiet.
Partner
10/10
Exceptional
21 Oct 2024
dennis
Nice clean spacious rooms and friendly service
Leisure Partner
10/10
Exceptional
20 Oct 2024
Lisa
Great. Thanks.
Leisure Family
10/10
Exceptional
13 Oct 2024
Marion
Super friendly staff. Extremely clean and bed and pillows so comfortable and soft. Shower was amazing too. Didnt need food as there are some many ootions around. Would stay again
Leisure Partner
8/10
Excellent
16 Sep 2024
Owen
I was expecting the Best Western brand to be a multi story building on the main road, instead it is a modest low rise one street back from the main street (Peel Street). I arrived late and grumpy and was soon in a big bed in a small room. Very new and very clean I was surprised at the tiny fridge that struggled to hold six cans of soft drink. A large screen television above the bed allowed access to You Tube and other common websites but I never figured out how to find 'free' TV. I also struggled with the air-conditioning controls so the room stayed at fifteen degrees. The next day I was less grumpy and the staff warmed to me and I to them. I was in town for work (and dancing at night) so was in the room to shower, change and sleep. I'd stay there again.
Business Self
10/10
Exceptional
04 Sep 2024
David
Staff were lovely and very caring so enjoyed our stay.
10/10
Exceptional
18 Aug 2024
willow
The staff accomodated and sorted my issue swiftly and were very kind to me .
Leisure Self
10/10
Exceptional
26 Jul 2024
David

Goid value hotel

Great location hotel, good value,
Friends_and_family Family
8/10
Excellent
14 Jul 2024
kenneth
Allgood
Leisure Partner
8/10
Excellent
12 Jul 2024
Damian
Stayed here previously, well positioned for our needs.
Leisure Partner
10/10
Exceptional
24 Jun 2024
Vanessa
The staffs were very nice and accommodating, I got there early and was able to arrange an early checking in with a small fee. Overall lovely stay, super close to the market and CBD.
Leisure Self
10/10
Exceptional
22 Jun 2024
Courtney-Lee
Very clean and tidy with many amenities - it was a joy to stay in this establishment.
Leisure Friends
8/10
Excellent
30 Mar 2024
Michael
The hotel is really well situated near Queen Victoria Market. We walked there for early breakfast which was fantastic. The room whilst relatively small was very clean and had sufficient amenities. The bed was beautiful to sleep in. We felt secure and enjoyed our stay. Would definitely stay there again.
Leisure Partner
10/10
Exceptional
24 Mar 2024
Cheryl
Staff are very helpful welcoming and kind.its a very secure motel.Close to the Victoria market and the trams plenty to places eat A ten minute walk to the Royal Melbourne Hospital.The bed is the best ever so comfortable.
Leisure Partner
10/10
Exceptional
24 Mar 2024
david
excellent customer service
Leisure Family
6/10
Pleasant
18 Mar 2024
Fahad

Disappointing Experience at Best Western Queen Vic

I recently stayed at the Best Western Queen Victoria Market Hotel following a long flight and was disheartened by the lack of basic amenities like complimentary water in my room—a small but crucial comfort for any traveler. Efforts to arrange an early check-in were also met with poor communication and no cooperation from the hotel staff. These oversights marred my experience, and regrettably, I will not be choosing this hotel for my future visits to Melbourne.
Self
10/10
Exceptional
17 Mar 2024
Chia
Near lots of nice food places, easy to get to everywhere with the tram!
Leisure Partner
8/10
Excellent
14 Mar 2024
Charles
The hotel is relatively new, and run my a Cantonese family. The rooms are a little on the small side, having said that, the rooms are very functional and clean.

Water pressure : great
Cleanliness : good
Room : very bright, able to open windows for fresh air
Location : walking distance to CBD, Victoria market next door

The hotel is in a lowrise neighbourhood, the hotel only has levels from G to 3, so there is some street noise, but not a lot.

The staff are very friendly and helpful - real characters,

Would I stay here again? Absolutely.
Business Self
8/10
Excellent
09 Feb 2024
Linda
Quiet street
Leisure
10/10
Exceptional
25 Jan 2024
Lesley
We were very happy with the hotel. Street half a block in from tram line, opposite Vic market which is unfortunately closed on Thursdays. Very convenient for our purpose.
Business Partner
8/10
Excellent
22 Jan 2024
Terry
Decent location to tram but room was very small for two adults and also a little pricey.
Staff was great!!!
Leisure Partner
8/10
Excellent
12 Jan 2024
Verified traveler
Good location clean rooms and bathroom although a little small.
Friends_and_family Friends
10/10
Exceptional
08 Jan 2024
Kevin
Great place! Run by wonderful people.
Business Self
10/10
Exceptional
11 Dec 2023
Lachlan
No nonsense room. Clean, small, comfortable bed, air conditioning. That's all I needed.
8/10
Excellent
09 Dec 2023
Denise
Compact, but very clean and suitable for a short stay.
Great options for walking and free public transport. Amazing city light view. Very lovely staff.
Leisure Family
10/10
Exceptional
03 Dec 2023
Diane

Great location and clean

Chose this hotel because close to hospital.Close to trams eating places and shops.Quiet location. New hotel
Partner
10/10
Exceptional
26 Nov 2023
Brendan
In a great spot, quiet clean also friendly staff
Leisure Friends
8/10
Excellent
26 Nov 2023
Paul
Clean and basic.
Leisure Self
8/10
Excellent
25 Nov 2023
Kylie
This place is a little gem. Quiet but convenient location.
Partner
6/10
Pleasant
19 Nov 2023
Michelle
The room was very small, with a tiny window, not worth the price I paid, though the bed VERY comfortable.

Staff extremely welcoming and helpful, though think I was lead astray with parking which cost me a lot more than was shown on the website.
Leisure Self
10/10
Exceptional
19 Oct 2023
Bethia
Nice neat clean tidy room in a great central location.
10/10
Exceptional
20 Aug 2023
Amelia
Very easy and clean place
Leisure Family
10/10
Exceptional
25 Jul 2023
susan
Very clean
10/10
Exceptional
16 Jul 2023
Xibo
The hotel was very clean and looked almost new. The check in process was smooth and the staff member who checked me in was courteous and friendly. Rooms were tidy and cleaned well. I was happy to see that street parking was not too difficult to find, although most of it is metered. The neighbourhood is quiet despite its proximity to the CBD and Queen Victoria Markets. I would certainly recommend this hotel to people travelling to Melbourne.
Leisure Partner
10/10
Exceptional
16 Jul 2023
quentin
Great service. Central location
Business Partner
10/10
Exceptional
09 Jul 2023
Paul
Great service. Friendly and helpful staff.
Leisure Family
8/10
Excellent
03 Jul 2023
Po-Chen
Close to city centre with free tram services. Close to many shopping centres, markets and eating places but situated on a quiet street
Leisure Self
10/10
Exceptional
05 Jun 2023
Fuki
The property is located in a very quiet neighborhood. It is close enough to Queen Victoria Market, with good access to City and other areas.
The staff were friendly and lovely. They allowed late check-out according to my flight schedule.
Leisure Self

Location & surroundings

Best Western Queen Victoria Market Hotel
77 - 79 Capel Street, West Melbourne, Australia

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Best Western Queen Victoria Market Hotel

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