Name: Dorsett Melbourne
Address: 615 Little Lonsdale Street, Melbourne, 3000, AU

10/10

Exceptional

30 Jul 2026

Joanne

Lovely clean and spacious room. Attractive bathroom with large shower. There was no filtered water in the fridge as listed on what was included, and ice bucket with ice never arrived. The staff were welcoming and caring. The free bottle of wine was greatly appreciated.

10/10

Exceptional

29 Jul 2026

Katie

Enjoyable comfortable stay. Couldn’t fault it. Recommended

8/10

Excellent

28 Jul 2026

Bradley

Lovely accomodation, fantastic breakfast and pool

4/10

Poor

27 Jul 2026

Billie

Rooms were good, but the staff and housekeeping were bad.

10/10

Exceptional

25 Jul 2026

asha

Loved breakfast, the sauna and spa, and how close to shopping and train and sky bus. Im back for a 2nd time!

4/10

Poor

23 Jul 2026

Shelley

Check in took way too long. TV didnt work. Poor effort

8/10

Excellent

23 Jul 2026

Nelson Osorio

The room that I booked was said to be able to sleep three. The room given was a room with 2 double beds, so it was a bit tight for 2 adults to sleep on a double. Although the room was spacious, the hotel said there was no room for a foldable bed. If one of the bed was Queen size or larger, it would be perfect.

10/10

Exceptional

20 Jul 2026

Oliver

Really liked the location to walk into Melbourne CBD. The room was clean and comfortable and the staff were friendly and helpful.

Self

8/10

Excellent

18 Jul 2026

Rachael

They didn’t have time to clean our room but came and offered towels . Breakfast didn’t have many options but was great and always filled up fresh

Partner

2/10

Poor

18 Jul 2026

Gloria

no staff picked up guest service call. Pool supposed for adult only 8pm to 10pm. I went @8.45pm and kids still at the pool.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Tania

Lovely staff
Room service not great

Self

8/10

Excellent

13 Jul 2026

Edward Neil

Check in was a bit shambolic after a long flight. It was eventually resolved to our satisfaction.
Breakfast started badly with ice cold plates and our order of poached eggs was somehow misconstrued and unfulfilled. All other items were of high-quality and standard.
We will probably return in the expectation of better service

Partner

10/10

Exceptional

12 Jul 2026

Grant

I had a wonderful stay at Dorsett Hotel. Everything was excellent, from the service to the comfort of the room. The hotel was clean, modern, and well maintained. The staff were friendly and helpful, making the stay even more enjoyable.
The breakfast was delicious with a great variety of choices, and everything tasted fresh. Overall, I had a great experience and would definitely recommend Dorsett Hotel to anyone looking for a comfortable and enjoyable stay. Thank you

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Andrea

Amazing exceeded my expectations

6/10

Pleasant

06 Jul 2026

Ross

Nice hotel

Friends

10/10

Exceptional

01 Jul 2026

Marissa

We had the most fabulous time at The Dorsett and we barely left. The pool, spa & sauna filled in an entire afternoon just rotating between them. The room service for dinner was well priced and delicious. The wait was a bit longer than we expected but they communicated this by coming to our room and letting us know. Once it arrived OMG delicious. The next day buffet breakfast was very busy as the hotel was fully booked but the staff constantly freshened up the food whilst we were there. The eggs were soft and fluffy. Overall a really surprising and enjoyable find and we are booking here again!

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Cassie

Fantastic hotel. Highly recommend

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Alev

We had a wonderful stay at Dorsett Melbourne. The location was excellent, with everything within easy walking distance, making it perfect for a little family staycation. The rooms were clean, comfortable and well appointed. The pool area was a highlight for our kids, who absolutely loved it. Overall, a great place to stay and we would happily return.

Business Family_with_children

10/10

Exceptional

14 Jun 2026

Donna

We booked an Executive King with Balcony and Breakfast included for three nights, the room was located on Level 7 close to pool, steam and spa amenities. The room was comfortable and the bed was great, I like low pillows which they tried to assist with, the hotel is centrally located and a close walk to Spencer Street Station and Marvel Oval. We enjoyed our stay and would recommend for 2 to 3 nights. The staff were lovely and accommodating.

Partner

10/10

Exceptional

12 Jun 2026

roxanne

Very pleasant stay, thank you

Friends_and_family Friends

8/10

Excellent

10 Jun 2026

Cherie

Good location, hotel was clean and pool gym facilities great. Breakfast area was small and very busy but overall great hotel.

Family_with_children

6/10

Pleasant

08 Jun 2026

Samuel

Lots of kids

8/10

Excellent

08 Jun 2026

IEE SHIN

It’s value for money. Kids friendly, has warm pool, hot jacuzzi, sauna and steam room. Enough shower rooms. (This facility area is not cleaned often due to high traffic, I feel the floor is a little too wet to walk around. I reckon the cleaning is overall too casually done.)
The room was big, 2 double beds enough for 2 adults and 2 kids. (A little downside is there is a sewage smell when I entered the room, wasn’t pleasant but I just tried to ignore)
I appreciate the early check in at 2pm, staffs were friendly and helpful.
Location was great, walking distance to eateries and tram stops.
We will go back for another staycation if there is good deal again!

Family_with_children

10/10

Exceptional

06 Jun 2026

Kai

Loved the heated pool it was amazing! The rooms are clean and we loved our stay. See you next time as we will be back!

8/10

Excellent

04 Jun 2026

Chun Tung

The location is great and convenient. Decor is fancy and staff are friendly. Just the bathroom smell a bit and I believe the smell is from the drain. The breakfast is lack of choices. I would say save your money from the breakfast in the hotel and go to lune croissanterie at the corner.

Family

10/10

Exceptional

02 Jun 2026

Luisa

Great place to stay!! Very comfortable rooms!

10/10

Exceptional

01 Jun 2026

Veronica

breakfast was amazing. Room was neat and well kept.

Partner

10/10

Exceptional

31 May 2026

Lilly

This hotel is very family friendly. There are a lot of places to eat walking distance which was perfect. The team are amazing, friendly and very helpful. Definitely recommend!

Friends_and_family Family

8/10

Excellent

24 May 2026

Mr Geoffrey

Nice, well priced boutique hotel at the West End of Melbourne. Great location if you are going to an event at Marvel Stadium

Partner

10/10

Exceptional

24 May 2026

Alycia

Clean, quiet yet central location. Located in the slightly quieter side of CBD, but super central. Easy to walk to places in CBD, easy access to public transport and easy to get to and from the airport. The indoor pool was a nice addition esp at certain times when children are restricted, making it a nice & relaxing experience. Luggage storage was also super handy especially when you need a place to store your luggage when exploring the CBD before and after checking out. Everything I needed in a hotel. Well maintained too. Would 100% stay again. Highly recommend!

Self

8/10

Excellent

21 May 2026

Leni

Lovely hotel, only comment would be to add a mini bar drinks/snacks

Partner

10/10

Exceptional

17 May 2026

Scott

Very good

8/10

Excellent

17 May 2026

Joanne

Breakfast was adequate - no bananas and felt that asking $8 for a salmon benefit was a bit rude

Partner

10/10

Exceptional

16 May 2026

Ben

Nice room, quite, but still in a central location

Partner

10/10

Exceptional

16 May 2026

Kay

Lovely clean airy and bright hotel with very attentive staff. Breakfast was satisfactory with plenty of choice. Highly recommend this hotel due to its proximity to Southern Cross Station.

Friends_and_family Friends

10/10

Exceptional

16 May 2026

Kimberly

Superior room, beautifully furnished, very clean, luxurious

Partner

6/10

Pleasant

15 May 2026

Stiven

The quilt was stained and lots of yellow stains all over it. Sadly didn’t see it till 11pm on my last night. The curtain in shower had mould on it. Wasn’t too worried about it at the bottom of the curtain but in the middle of it at chest/abdomen thigh, there were a few stains.
Staff aren’t overly observant. The checkin is split in 2, so you don’t where to stand when they have 1 person on each side. Then, another person comes, sees me waiting and then moves over to the other counter to do some work and someone else walks in and she immediately serves them. Same thing happened a couple of times.

Some amenities were out that was not highlighted at time of booking. Not sure if I’ll go back in a couple of months. Others are better for the price or similar

I also had to ask for the check in gift the following day as no one provided it or talked about it

4/10

Poor

13 May 2026

Stas

The parking was $70 per night which we weren’t told about when checking in. The service from the front desk was terrible.
I emailed the hotel about the high price of the parking and no one responded.
We’ve stayed at the Dorsett Gold Coast many times and only ever pay $20 parking.
I wouldn’t stay there again

10/10

Exceptional

10 May 2026

Vicki

The choices were fantastic especially the pancake maker.
Pool area was so clean
Have travelled overseas and in Australia and the Dorsett would be the best especially the receptionist that greated us and helped with everything

Family

10/10

Exceptional

09 May 2026

Anissa

Did not have Breakfast

Business

8/10

Excellent

07 May 2026

Chris

Wonderful hotel, everything close by. Helpful staff and great room. Very happy.

Partner

10/10

Exceptional

30 Apr 2026

Lakshman

Great location. Beautiful pool

10/10

Exceptional

30 Apr 2026

Bettina

Great location.. easy check in.. staff helpful.. clean and spacious room..will stay there again

8/10

Excellent

29 Apr 2026

Shanille

Lovely gesture giving our 2 year old son a teddy bear at check in. Room was clean and Hotel areas modern and inviting.

Family_with_children

10/10

Exceptional

27 Apr 2026

David

Always love staying at the Dorsett in Melbourne. Great location, friendly staff, excellent rooms and facilities (gym, pool, swimming pool, sauna and steam room) and the daily buffet breakfast always hits the spot! Highly recommended, especially if you can book when they have special rates.

Partner

6/10

Pleasant

27 Apr 2026

Catherine

The hotel is in a great location and is well presented. However make sure if you book a cot that it is confirmed before you arrive. It was very stressful to find out there were none available. We were compensated which was appreciated. The rooms are a good size and valet parking is worth the cost. Good breakfast

Family_with_children

4/10

Poor

25 Apr 2026

eion

Rooms smell

10/10

Exceptional

25 Apr 2026

Conan

Breakfast buffet was great, staff very friendly, valet was great, overall great experience

Partner

10/10

Exceptional

25 Apr 2026

MARGARET

Lovely property, close to the station and a fantastic room.

Self

10/10

Exceptional

22 Apr 2026

Erin

Really dark and quiet room but because the windows don’t open it was quite stuffy overnight, even when it was cold so I would recommend leaving the aircon on while you sleep. Also the pillows were almost too soft??? Hahahaha. Anyway nicest hotel I’ve ever stayed in and the staff were excellent. Nice little bar attached and coffees were a good price. Also if you don’t get house keeping they give you $10 to spend in the bar/cafe.

Friends

2/10

Poor

21 Apr 2026

Chantelle

Ok I’ll start off positive - pool and spa great. Buffet breakfast is the usual. Bedroom had a balcony and overall room was fine - was given 2 towels for 3 people but when asked for more received straight away - however the beds - I have never ever slept in such a hard bed - I stayed for 4 nights with minimal sleep. So if you like sleep don’t stay - I did mention to staff and was given a mattress topper but didn’t do much!

Family_with_children

8/10

Excellent

20 Apr 2026

Monica

The hotel is modern and well maintained with a great indoor pool area for a city hotel. Its also in a great location.
The staff are helpful and friendly. The breakfast buffet is basic, but the cost is more than reasonable. I found the staff at the buffet really attentive and friendly.
My only negative would be that you couldnt get hold of reception, it would just go to voicemail and there was an ironing board in our room but no iron.
I'd stay at this hotel again for sure.

10/10

Exceptional

17 Apr 2026

Pia

I loved this hotel, beautifully designed interior, my kids thought the pool & spa was the best & the buffet breakfast was amazing. Such an amazing hotel and really well priced. Perfect to walk from Southern Cross Station. I would stay here again, I highly recommend.

Family_with_children

10/10

Exceptional

16 Apr 2026

Amy

Staff were helpful at checking. The pool and arcade games were a hit with the kids. breakfast was also great.

Family_with_children

4/10

Poor

16 Apr 2026

Daniela

Stayed here recently and unfortunately had issues with the TV/Chromecast not working. Staff did come to try and fix it, but it couldn’t be resolved, which meant we couldn’t have the movie night we had planned.

We also sent an email during our stay that wasn’t responded to. At checkout, we were offered a free coffee, which was appreciated, but didn’t really feel like a fair resolution given the inconvenience.

Overall, a disappointing experience.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Nicholas

Excellent hotel in all aspects. Very glad we stayed, Excellent value, from decor to cleanliness, staff, breakfast, pool and location. It is not too busy but close enough to walk every where. Highly recommended!!

Family

8/10

Excellent

12 Apr 2026

Merryn

Generally a great stay. Coffee and buffet breakfast were included in our stay including complimentary drinks in the evening. Only negative was the sauna and pool area were closed when I wanted to use them ie they were doing a deep clean. We booked the hotel mainly because of the sauna so this was disappointing.

Partner

10/10

Exceptional

12 Apr 2026

Bharatee Devi

Clean Room, excellent customer service ☺️ nice warm food.

Family_with_children

6/10

Pleasant

10 Apr 2026

Kerrie

This hotel is great. The staff great but the noise we experienced from room 346 was terrible. From all the noise coming from the street until after 2am from yelling on the street. Then at 4am rubbish trucks and finally at 6am construction made for a poor sleep. Also room service delivered in polystyrene boxes with wooden cutlery was very unimpressive. Breakfast was great and the gift for our grandson was a beautiful touch. Yes i would stay again but would ask for higher floor on the other side is the hotel.

Family_with_children

8/10

Excellent

05 Apr 2026

Haemin

When I checked in, there was only one staff member available, so the process took a bit longer than expected.
I had also requested two rooms as close together as possible, but they weren’t close, so we had to ask again, which was a bit inconvenient. However, another staff member assisted us well, and everything was sorted out afterwards.
Overall, it was a nice, clean, and comfortable place.

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Kylie

I’ve marked down my stay because of one of the young ladies checking me in. I was 6 minutes early to check in and she said I had to wait until 3pm. I actually said “you want me to stand here for 6 minutes before you’ll check me in” and she said yes. She then wrote the wrong room number on my key so I dragged luggage up to the wrong room and couldn’t get in. I was not happy.
I had a different young woman assist me with the keys and apologized and gave me the correct room number and helped with my luggage. She needs a raise as she was extremely helpful and acknowledged what had happened.
Some staff training wouldn’t go astray.

Self

8/10

Excellent

03 Apr 2026

Beverley

Bed was a hard nights sleep. Ask for firm pillows. Apart from that it was lovely. Room was lovely. Quiet.

10/10

Exceptional

01 Apr 2026

Louise

Very clean and comfortable

Friends_and_family Friends

10/10

Exceptional

27 Mar 2026

Sunmin

Good

Self

8/10

Excellent

26 Mar 2026

Jianyun

Good

Partner

10/10

Exceptional

24 Mar 2026

Zahra

Room: Spacious, clean, cozy, modern comfortable.
Location: Convenient, central, quiet, relaxing . The hotel was exceptional!
A very comfortable stay in a perfect location . The breakfast was fantastic.

10/10

Exceptional

21 Mar 2026

Alan

Great stay once again, nice hotel decor, staff very friendly at check-in, but check out staff was average as didn’t ask how my stay was, etc. There was also a staff on L2 asking if I was ‘staying at the hotel’ which I find highly unusual and very mtrusive (as if to say that I not a quest and shouldn’t be there) despite me dressing in smart casual and sitting on the sofa with a laptop working! How very odd indeed. But checkin staff was super helpful and friendly (I think she’s French and she was wearing glasses I forgot to ask her name unfortunately). The other unfriendly staff were both Asians and both with glasses too).

Self

10/10

Exceptional

20 Mar 2026

Susitina

Everything was amazing the only thing I would have to say is that when I needed assistance with correcting a mistake I made with my booking the receptionist where not very helpful and it took a long time to correct my booking… it all worked out in the end so over all an amazing stay in a beautiful and affordable hotel… We thoroughly enjoyed ourselves! Gym, spa and pool included 😍

Family_with_children

4/10

Poor

17 Mar 2026

Eddy

Hotel is nice but expect zero customer service from front office staff members.

Self

6/10

Pleasant

17 Mar 2026

Haley

The bedding is TERRIBLE! Worse nights sleep sadly, mattresses are incredibly hard

Friends

10/10

Exceptional

16 Mar 2026

Anantsagar

Good

4/10

Poor

15 Mar 2026

Eddy

Staff has no personality and we didn’t receive the VIP/Gold Member deal.

Self

8/10

Excellent

13 Mar 2026

Rachel

Nice gym and pool. Good breakfast. Good location

10/10

Exceptional

13 Mar 2026

Katy

Staff went above and beyond and were so helpful. The member of staff on the front desk was so helpful when we arrived at 1am. Our room had been upgraded and we were helped with the valet parking for our car. We loved the pool. Amazing! Breakfast was really great and we spoke to one of the chefs Paulo ( I think) who talked us through how to poach such a great egg. Our room was so nice and I was grateful to have a bathtub which I had requested. All the help and hotel amenities was to a very high standard. Please can I convey our sincere thanks to all the lovely members of staff who helped us and for the upgraded room which was greatly appreciated. Thank you

10/10

Exceptional

12 Mar 2026

Kym

Great location! Room was clean. Staff super friendly - highly recommend.

Friends

10/10

Exceptional

10 Mar 2026

Sam

Awesome location, very convenient

10/10

Exceptional

09 Mar 2026

Sheree

Great customer service by staff. Cleanliness was almost perfect minus the carpet, besides that a great stay.

10/10

Exceptional

08 Mar 2026

Lik Kung

Modern and clean room close to the train station and Skybus. Plenty of food options around the hotel. I wish they had more staff on because no one wanted to say hi and they were always under the pump.

Business

10/10

Exceptional

06 Mar 2026

Thais

We got lucky and stayed here several months after they opened. The hotel is exactly what you would expect of a good quality hotel in terms of style, amenities, cleanliness, and staff! Highly recommend!!!

Partner

10/10

Exceptional

04 Mar 2026

Eloise

Clean and tidy. Suited my purpose.

Self

10/10

Exceptional

03 Mar 2026

mark

Location near Freezone trams to go to wherever you want. The shopping nearby.

Partner

10/10

Exceptional

25 Feb 2026

Andres

Price upgrade

10/10

Exceptional

22 Feb 2026

Alexandra

Friendly staff. Gave us a late check-out.

Friends_and_family Family

8/10

Excellent

15 Feb 2026

Selsela

Amenities were missing upon arrival.

8/10

Excellent

08 Feb 2026

Deepak

Clean room , quiet surroundings, friendly staff. Although water wasn’t provided , you can order free of cost. No toothbrush/ paste for our room , so BYO.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Barry

Love, love, love the Dorsett in Melbourne CBD. Very clean, convenient and the pool is great.

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Emmi

-

Self

8/10

Excellent

02 Feb 2026

Nisha

Staff were excellent. Special mention to Diarmaud who gave us an early check in. The location was great too.

Friends_and_family Family

8/10

Excellent

01 Feb 2026

Linsey

Very clean room, friendly staff, good facilities, great location and an overall welcoming vibe.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Jamie

Convenient, friendly staff, safe surroundings

Partner

4/10

Poor

01 Feb 2026

Yixuan

Recipient isn’t friendly

10/10

Exceptional

27 Jan 2026

Vanessa

Clean room, great facilities and easy check in/ check out service :)

Leisure Family

10/10

Exceptional

27 Jan 2026

Afsoun

Staff service and rooms were above and beyond

8/10

Excellent

26 Jan 2026

Michelle

perfect location to everything in town and transport.

Leisure Friends

10/10

Exceptional

26 Jan 2026

Alexis

Clean room, supportive staff and great pool and spa

Family

6/10

Pleasant

26 Jan 2026

Mark

Toilets in the reception area were both blocked.

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Lucie

Friendly, attentive staff. Easy check in process. Wonderfully presented and equiped room. Will be staying again.

Leisure Self

8/10

Excellent

24 Jan 2026

Joyce

The room was clean and well laid out. The bed was very small and the pillows uncomfortable. Coffee machine was not working . Breakfast was ok, but at $30 ph questionable value . Fine for one night.

Leisure Family

8/10

Excellent

24 Jan 2026

Carla

nice hotel, very clean, but found the king bed quite uncomfortable, with a lot of movement felt. Think they might be old and need updating. Really disliked the games arcade in the lobby? Very strange

10/10

Exceptional

24 Jan 2026

Anita

The hotel was lovely. A great selection of breakfast choices and the pool was lovely

Leisure Family_with_children