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Quest On William

Melbourne - VIC · Australia

172 William Street, 172View location

8.4/10Excellent1,143 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.2/108.2
Condition8.0/108.0
Location9.4/109.4
Neighborhood9.0/109.0
Value8.6/108.6
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quest On William

Enjoy a stay at Quest On William, an aparthotel in Melbourne's Central Business District, just a 4-minute walk from Collins Street and 9 minutes from Melbourne Central. This property offers a fitness center, complimentary Wi-Fi, and concierge services. You'll also find convenient amenities like express check-in/check-out and dry cleaning/laundry services.

The 68 air-conditioned rooms feature kitchens equipped with refrigerators, ovens, and microwaves, along with 45-inch LCD TVs and work desks. Room service is available during limited hours. For events, the aparthotel offers 861 square feet of meeting and conference space. Self-parking is available (charges apply). Queen Victoria Market is 0.

6 mi and Marvel Stadium is 0. 7 mi away.

Read more about this hotelShow less

With a stay at Quest On William in Melbourne (Melbourne Central Business District), you'll be a 4-minute walk from Collins Street and 9 minutes by foot from Melbourne Central. This aparthotel is 0.6 mi (0.9 km) from Queen Victoria Market and 0.7 mi (1.1 km) from Marvel Stadium.

Make yourself at home in one of the 45 air-conditioned rooms featuring kitchens with refrigerators and ovens. 45-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This aparthotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 500 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: AUD 50 per night (in/out privileges)
    • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
    • Late check-out fee: AUD 50 (subject to availability)
    • Crib (infant bed) fee: AUD 15.0 per night
    • Rollaway bed fee: AUD 50.0 per night
    • Credit card charges are subject to a surcharge of 1 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    Thai

    Filipino

    English

    Chinese (Mandarin)

    French

Nearby attractions

Collins Street 0.3 km / 0.2 mi
Hardware Lane 0.4 km / 0.2 mi
Flagstaff Gardens 0.4 km / 0.3 mi
Flinders Lane 0.5 km / 0.3 mi
Emporium Melbourne 0.6 km / 0.4 mi
Bourke Street Mall 0.7 km / 0.4 mi
SEA LIFE Melbourne 0.7 km / 0.5 mi
Melbourne Central 0.7 km / 0.5 mi
Southbank Promenade 0.8 km / 0.5 mi
QV Centre 0.9 km / 0.5 mi
Melbourne Town Hall 0.9 km / 0.5 mi
Queen Victoria Market 0.9 km / 0.6 mi
Marvel Stadium 1.1 km / 0.7 mi
State Library of Victoria 1.1 km / 0.7 mi
RMIT University 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 68
  • Suites: 5
  • Apartments: 60
  • Studios: 7
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Bus/Train station
  • Airport
  • Wheelchair-accessible
Show 26 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Room serviceExtra charge
  • Laundry service
  • Babysitting serviceExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Highchairs
  • Conference room
  • Meeting room
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT EXECUTIVE TWO BEDROOMSAPARTMENT • EXECUTIVE TWO BEDROOMSAPT.B2-EJ

    Photos are not available for this room type.

    Quest On William

    APARTMENT EXECUTIVE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 5 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable4 photos

    Quest On William

    STUDIO QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Fridge
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Dishwasher
    • Cable TV
    • Toiletries
    • DVD player
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO KING BEDSAPARTMENT • TWO KING BEDSAPT.2K

    Photos are not available for this room type.

    Quest On William

    APARTMENT TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Quest On William

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Quest On William

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Quest On William

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN BED TWO BEDROOMSAPARTMENT • QUEEN BED TWO BEDROOMSAPT.B2-QN

    Photos are not available for this room type.

    Quest On William

    APARTMENT QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE QUEEN BEDAPARTMENT • DELUXE QUEEN BEDAPT.DX-QN

    Photos are not available for this room type.

    Quest On William

    APARTMENT DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Quest On William

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOMAPT.B2-DX

    Photos are not available for this room type.

    Quest On William

    APARTMENT DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Quest On William

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Quest On William

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BED • 1 Bedroom • 5 m²APT.QN
    APARTMENT QUEEN SIZE BEDPhoto unavailable4 photos

    Quest On William

    APARTMENT QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Room amenities

    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Dishwasher
    • Cable TV
    • Toiletries
    • DVD player
    • Wake-up service
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Washing machine
    • Kitchen

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN-1

    Photos are not available for this room type.

    Quest On William

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE QUEEN BEDAPARTMENT • EXECUTIVE QUEEN BEDAPT.EJ-QN

    Photos are not available for this room type.

    Quest On William

    APARTMENT EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Quest On William

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE KING BEDAPARTMENT • EXECUTIVE KING BEDAPT.EJ-KG

    Photos are not available for this room type.

    Quest On William

    APARTMENT EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE ONE BEDROOMAPARTMENT • EXECUTIVE ONE BEDROOMAPT.B1-EJ

    Photos are not available for this room type.

    Quest On William

    APARTMENT EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Quest On William

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Quest On William

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q

    Photos are not available for this room type.

    Quest On William

    APARTMENT TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Quest On William

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVESTUDIO • EXECUTIVESTU.EJ

    Photos are not available for this room type.

    Quest On William

    STUDIO EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Quest On William

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE KING BEDAPARTMENT • DELUXE KING BEDAPT.DX-KG

    Photos are not available for this room type.

    Quest On William

    APARTMENT DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE TWO QUEEN BEDSAPARTMENT • DELUXE TWO QUEEN BEDSAPT.2Q-DX

    Photos are not available for this room type.

    Quest On William

    APARTMENT DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMSAPT.B2-KG

    Photos are not available for this room type.

    Quest On William

    APARTMENT KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Quest On William

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    Quest On William

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quest On William

8.4
Excellent
1,143 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
9.4 /10
Neighborhood
9.0 /10
Value
8.6 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
Rachael
3 bedroom unit was amazing value - nice layout, plenty of room, great facilities in the room & awesome view! We will be back!
Family_with_children
8/10
Excellent
23 Jun 2026
Beverley
The apartment needs some modernisation in places. The lounge and carpets are quite worn.
And the bed not very comfortable.
The bathroom has been redone and the shower was terrific.
For the price and location it was a good choice.
10/10
Exceptional
18 Jun 2026
Joanna
Huge room, easy check in, convenient location. Overall, great value for the price!
Partner
8/10
Excellent
18 Jun 2026
Tracey
It was clean, conveniently situated near a tram stop on Bourke St, making it easy to get around the city.
Parking was only a few spots and only small cars can fit. The alley way in and out is also narrow.
Heating was panel heaters, which took a bit to work out, but worked ok.
Bed was clean and comfortable, but for me the pillows could do with an upgrade.
Water pressure was lovely, good shower experience.
Partner
8/10
Excellent
08 Jun 2026
VIVEK
Great property middle of CBD walk to transport so very convenient easy to get around the room had a washer dryer etc and good size. Stayed here many times so it’s not luxurious but at the same time does a very respectable job and very functional.
Self
10/10
Exceptional
05 May 2026
Lloyd
Great location and very accommodating.
Business
4/10
Poor
01 May 2026
Courtney
No hot water to room and I just got a sorry. Stayed for work so was disappointing I couldn’t shower
Self
4/10
Poor
30 Apr 2026
Steven
The worst Quest i have stayed in, shabby room condition, poor and dirty bed, stains on couch... I won't be back
Self
8/10
Excellent
26 Apr 2026
Nathan
Neat and clean room. Great location
Self
10/10
Exceptional
05 Apr 2026
Jose Karlo
Stayed at Quest on William St and had a very smooth experience overall.

The standout was Johnson at the front desk. From check-in through to parking, everything was handled clearly and efficiently. He was friendly, welcoming, and genuinely helpful. The way he explained parking and access made things easy straight away. There was also a minor issue with the washing machine, and he personally sorted it out immediately and was very apologetic about it. Working on a public holiday and still delivering that level of service says a lot.

The room itself was spacious and clean on arrival. Bathroom was spotless and the water pressure was excellent. The living area was also a good size, which made the stay more comfortable.

On-site parking is a big plus, especially in the CBD. The property is right in front of a tram stop, and the location is very convenient—walking distance to shops and restaurants.

Overall, a solid stay, made even better by Johnson’s service. He’s a real asset to the team. We’ll definitely stay here again next time we’re in Melbourne.
Partner
4/10
Poor
04 Apr 2026
Brian
Says it's sound proof but it's not. Terrible sleep, I can here other units when someone is doing shower and noise. Street noise can be heard too. Some apartment/hotels don't advertise they're soundproof but they are actually. Quest at Williams had to but it's not. If you want good sleep stay away from this hotel.
6/10
Pleasant
22 Mar 2026
Mylie
Staff were fantastic and location was perfect. That aside, the room
8/10
Excellent
14 Mar 2026
Kerry
Great location close to city centre and trams.
Family_with_children
6/10
Pleasant
28 Feb 2026
Clayton
Staff were great. Parking was very tight and hard to get in and out. Location is excellent. Room
Was ok but mattresses were (for us) uncomfortable. Room was clean.
Family
10/10
Exceptional
06 Feb 2026
Renato
Very good point
8/10
Excellent
03 Feb 2026
Michael
Clean room, conveniently located. Staff were very helpful and friendly.
Leisure Family
10/10
Exceptional
26 Jan 2026
Erickson
Very clean room.
Leisure Family
10/10
Exceptional
06 Jan 2026
Leanne
Everything was great for a short stay.
Leisure Family
10/10
Exceptional
04 Jan 2026
Yuen ting
Room is clean, staff are nice, goood stay
4/10
Poor
03 Jan 2026
Rachael
Room not as described. I had a rather rude encounter with the receptionist when I tried to address this issue.
The ‘balcony’ was a narrow metal platform – absolutely filthy, and a totally unusable space.
Windows were filthy. No fly screen doors so we were unable to have the doors or windows open for fresh air. In any event, we were positioned near some skip bins, which provided plenty of stench and flies when we had the doors open for a few minutes.
Toilet in the ensuite was grotty, and a foul smell emanated from the drain.
I expected more from Quest, considering the money we paid for the executive two bedroom apartment.
Good proximity to the City and tram lines.
Leisure Family
10/10
Exceptional
18 Dec 2025
Linda
Great location. Friendly staff.
Leisure Self
8/10
Excellent
08 Dec 2025
Louise
Clean large room, comfortable beds.
Leisure Friends
8/10
Excellent
30 Nov 2025
Nicole
Car park pokey
Room was great
Friends_and_family Family
8/10
Excellent
15 Nov 2025
Ann-Margaret
Daily towel change & amenities topped up although did run out of small cartons of milk on Sunday with no delivery until start of week. We were upgraded to a 2 bedroom apartment with sofa bed in lounge for 2 of us however only 1 mirror in entire apartment located in the bathroom. Glad there weren't 4 or 6 sharing as the mirror steamed up in the shower. Best shower I have come across in a hotel and great location to access Melbourne.
Leisure Partner
10/10
Exceptional
11 Nov 2025
Andrew
Friendly staff, modern clean property
Leisure Self
10/10
Exceptional
18 Oct 2025
Rachel
Friendly staff on arrival and check out. Clean and close to everything.
Leisure Family
10/10
Exceptional
14 Oct 2025
Thomas
Clean room, staff was attentive and helpful with hot water issue. 2 bed/2bath suite was a nice large size for 3 adults. The location was in a central location and within walking distance to many restaurants.
Friends_and_family Family
10/10
Exceptional
08 Oct 2025
Tim
Good size living space and furnishings. Close walk to mall/city centre. Handy corner for different tram routes. Staff were extremely helpful and genuinely nice.
Leisure Family
10/10
Exceptional
22 Sep 2025
Christine
Wonderful staff and great location
6/10
Pleasant
16 Sep 2025
Alex

Not impressed

I found an open condom tucked into the couch… not impressed at all
Business
4/10
Poor
20 Aug 2025
Tara
5 night stay, central location and easy access to trams. Staff helpful and property clean, cleaners were efficient and friendly. However the street noise level was terrible, the curtains didn’t block out lighting from the main road. We asked to move on the first night but this was declined as we booked a one bedroom studio. And all were on that side of the building. The couch was so low to the ground was unusable. The photos online did not accurately reflect the rooms, which are tired and dated.
Business_and_leisure Partner
10/10
Exceptional
06 Aug 2025
Fiona
This was a great find for travelling for the rugby test. We were fortunate to book well ahead and get a good rate.
Leisure Partner
8/10
Excellent
05 Aug 2025
Abdullateef
Average hotel with good location
Leisure Family_with_children
8/10
Excellent
03 Aug 2025
Daniel
Perfect location
Leisure Family
4/10
Poor
09 Jul 2025
Rachel
Rooms did not match photos, weird layout, old furniture and stains on couch.
Business Self
10/10
Exceptional
23 Jun 2025
Bevan
Great place to stay, with awesome staff, the cleaning and service was excellent. Thanks
Leisure Partner
8/10
Excellent
16 Jun 2025
Judith
Close vicinity to all parts of Melbourne
Leisure Partner
8/10
Excellent
29 May 2025
Julie
Pleasant staff on check-in, big \"executive\" apartment, location was perfect for our CBD meeting. The bathroom has no room/shelves for toiletries etc. one bare wall could do with a couple of plain shelves. Very large kitchen with all facilities and supplies. The very lowest two couches ever.... impossible to get out of once down...strange. TV a bit hit & miss, lots of static/interference. Very clean.
Business Partner
8/10
Excellent
21 Apr 2025
Katie
Great location, friendly staff, room upgrade
Leisure Family
6/10
Pleasant
03 Apr 2025
null

Large and centrally located

Large unit, centrally located. A bit tired design but as expected with the Quest brand.

Value for money considering the costs of accommodation in MEL.

Will consider for future stays
Self
10/10
Exceptional
03 Apr 2025
Caitlin
After arriving after hours the staff were very efficient and communicating that a staff member would shortly arrive to help with check in. Fast and efficient with an upgrade to my advantage! Room was clean and just as described. Will definitely staff at the quest on my next trip to Melbourne! 10/10
Leisure Family
4/10
Poor
17 Mar 2025
Amelia
We had a two bedroom executive apartment. It was small and I didn't like that there were so many problems with the getting the daily cleaning done properly, the ammenities that were in the apartment were dated and only 1 lift out of 2 lifts were working on one of the busiest sporting weeks in Melbourne. The only thing that was great was the location
Leisure Family
10/10
Exceptional
12 Mar 2025
Irene

Felt like home

I loved staying in a large condo, which is so much better than a small hotel room. Every room was huge, including the bathroom. There was a washer and dryer in the unit, as well as a full kitchen.
Friends_and_family Friends
8/10
Excellent
27 Feb 2025
William
Quest on William is located in an ideal spot in Melbourne in a business district, meaning that it’s quiet at night and away from hubs of activity. My suite was very comfortable including the bed, and had everything I needed for my stay. The cleaning service for the room was inconsistent during my stay but the room was spotless on my arrival. This did not take away from the enjoyment of my stay and I would highly recommend it. The front desk staff were very helpful, courteous and professional.
Leisure Self
10/10
Exceptional
22 Feb 2025
denise
Great location and nice apartment… the front office notified me that they overcharged me and gave me a refund on the overcharge! Great to deal with honest people…. Will stay again if ever in Melbourne again.
10/10
Exceptional
11 Feb 2025
Darren
Friendly staff with a clean, and well equipped apartment.
Leisure Partner
8/10
Excellent
21 Jan 2025
Anusha
Excellent location in the CBD. This property is an apartment hotel, so it was functional. We specifically like the kitchen and laundry facilities. One downside is that, they don't take an international credit card for deposit, so you need to pay in Australian cash. Another issue we faced was that there's no room service, so we had to go in person to the front desk in order to get extra coffee, etc.

Location is unbeatable and walkable.
Leisure Family_with_children
10/10
Exceptional
19 Jan 2025
Johanne
Spacious suite, we had a corner unit, very comfortable, everything we needed. Like home.
The gym was located in a small space, no windows.
The front desk staff was friendly and helpful. I would stay there again.
Leisure
8/10
Excellent
03 Jan 2025
Suzanne
Reception desk was not always staffed in the hours advertised which was inconvenient.
Leisure Partner
8/10
Excellent
02 Jan 2025
Vikki

Central

Lovely central accommodation with good shopping and pubs and restaurants all within walking distance. Room was a bit noisy from traffic on William Street and the aircon seemed not to work too well. Otherwise good self contained accommodation with everything needed for a good holiday.
Partner
10/10
Exceptional
31 Dec 2024
Sally
Great central location. Family friendly.
Leisure Family
10/10
Exceptional
24 Nov 2024
Ann
Staff were fantastic.Nothing was a bother .Enjoyed our stay immensely.
Leisure Friends
6/10
Pleasant
19 Nov 2024
Elizabeth

Trip to concert at Marvel Stadium

The hotel is in an excellent location for our trip to Pearl jam at Marvel Stadium, and the room was very good with excellent facilities and the shower was great. The only downside was the noise. Our room was the tram side of the building and it was quite loud, and for some reason the plumbing is also very loud in the building. Overall we would stay again but request a room away from the William Street side of the building.
Partner
10/10
Exceptional
17 Nov 2024
Tracey
We had a great stay here, will be back again when in Melbourne.
Leisure Partner
10/10
Exceptional
20 Oct 2024
Georgina

Surprise package

Customer service was outstanding
Our room was extremely clean
8/10
Excellent
13 Oct 2024
Indiana
Very helpful staff
Leisure Friends
10/10
Exceptional
26 Sep 2024
Lois
Easy check-in, very clean & comfortable.
Business_and_leisure Self
8/10
Excellent
09 Sep 2024
Danae
Very happy with our booking! Such a clean apartment and very spacious. Great location for what we needed.
Leisure Friends
6/10
Pleasant
25 Aug 2024
Kelly
The property is tired and needs some TLC. Good location with Tram station across the road and easy walking to dining and shopping options.
Partner
8/10
Excellent
27 Jul 2024
Steve
A nice room in a convenient location. Only let down was a smoker next door in a residential apartment that was part of the building.
Leisure Partner
10/10
Exceptional
21 Jul 2024
Renae
Staff were very friendly & helpful. Great location, we walked most places we visited.
Leisure Family
10/10
Exceptional
21 Jul 2024
Paul
Very clean room, all staff were polite and friendly. Spacious and quiet. Definitely will be staying again.
10/10
Exceptional
13 Jul 2024
Yew Hoong
Good location. Helpful staff
10/10
Exceptional
08 Jul 2024
Ron

Great location

Location was great, close to public transport.
Staff were very friendly and helpful.
The rooms were clean and comfortable.
Partner
10/10
Exceptional
01 Jul 2024
William
Amazing service, checked us in early and catered to our every need ( which wasn’t many).
Great reception staff…
Leisure Partner
10/10
Exceptional
18 Jun 2024
MIN
We stayed on Quest on William for 4 days. It is very quiet, convenient and comfortable. My staying here is just like my own home. The staff are very polite and friend. The smiling service makes us warm and happy. The transport near it is very convenient. We like it very much. The next time when we visit Melbourne, we hope to stay here again. Many thanks Quest on William. Many thanks Expedia's reliable service.
Business_and_leisure Family
8/10
Excellent
25 May 2024
Shane
Excellent
Leisure Family
6/10
Pleasant
27 Apr 2024
Holly
It was very close to everything, right in the CBD, we had booked a one bedroom apartment with a queen bed but it was definitely more of a double bed so we found sleeping was pretty uncomfortable. The apartment was clean and spacious, just outdated.
Leisure Partner
10/10
Exceptional
24 Apr 2024
Evelyn
super love this apartment
10/10
Exceptional
05 Apr 2024
Verified traveler

Melbourne Marvel

Outstanding
Self
6/10
Pleasant
24 Mar 2024
Verified traveler

Walkable location some minor issues

Great walkable location for Melbourne CBD. Booked a one bedroom apt and was upgraded to 2 bedroom. Apt had odd layout with main bedroom not near bathroom. Spacious bathroom and walk-in shower with rainhead. Only 1 lift working during stay which caused some delays. Some downlights not working and wind whistled at night from lounge windows.
Self
8/10
Excellent
24 Mar 2024
Kaylene

Perfect location inner city

Great location within walking distance from city centre and ease of access to public transport.
Clean and comfortable .
Partner
10/10
Exceptional
10 Mar 2024
Abbie
Beautiful staff
8/10
Excellent
04 Mar 2024
Kylie
Construction near by was very noisy. Staff were very friendly and professional.
Business_and_leisure Self
6/10
Pleasant
25 Jan 2024
paul
sound from other rooms due to lack of ‘standard’ sound proofing or insulation was very poor
Leisure
10/10
Exceptional
13 Jan 2024
Natasha
A lovely and spacious two bed apartment. Very well priced for location. Impeccably clean and very comfortable for our family. Able to park car on site for a reasonable fee and come and go as we needed. Excellent access to transport options even though we walked everywhere as it was central.
Leisure Family
8/10
Excellent
08 Jan 2024
Daniel
Everything was fine, except for our internet access. It was very slow and sometimes nonexistent. Luckily the staff at Reception gave us another password, which worked
Leisure Partner
4/10
Poor
05 Dec 2023
Dylan
I was pretty unhappy with my stay.

Minor issues - some of the lights in the room were not functioning. Room was not as clean as it could have been. Outdated. Air conditioning was from the 1980's.

Major issues - I have a medical condition that requires me to utilise certain gym equipment daily. I selected this hotel as I was of the opinion that it would be acceptable. The gym was a 3m x 4m room in the middle of a fire escape, no ventilation, no covid compliance (no wipes or sanitiser), 1 tread mill, some dumbbells and a bike that was not plugged in or serviced sine 2020. Access to the gym was a nightmare and I had to visit reception 4 times just to get access.

Water issues - Some major issues within this building from what I heard. Noises in the walls that were very loud and shaking the room. I was also mid shower and all the water for the room was lost.

Staff were pleasant enough and offered to upgrade me but honestly, for the price I paid (over 2k), this was one of the worst places I have stayed in. Not returning. Would struggle to give 2 stars
Leisure Self
10/10
Exceptional
02 Dec 2023
Muhammad Kai Ibrahim Ergo

Excellent stay.

Was an excellent stay. Upgraded to a two bed room which was nice. Property was very clean and the receptionist were friendly and helpful.
Self
10/10
Exceptional
01 Dec 2023
Genevieve
Very comfortable apartment with everything you need. Quiet at night. Facilities in excellent condition.
6/10
Pleasant
08 Nov 2023
Verified traveler
We stayed in a 2 Bed Apartment and it was very good, plenty of space, lots of room in the 2 bedrooms and lounge/dining area (3 sofas!). The kitchen was large and overall the apartment was very clean and in good condition.

The hotel reception and corridors were tidy too. The hotel is walkable to many central places and has a tram stop right outside so it was convenient for us not having a car.

The negative is the noise - from other guests. Constant doors banging (they do not have soft closers) upto and past midnight. And it is a VERY loud bang. This continued every night. I asked the guests to stop but was laughed at. There is no night porter so we had to put up with it. The hotel needs to do something about the guests or the doors.

Overall a nice place, but given the noise and lack of sleep, we won't go there again.
Leisure Partner
8/10
Excellent
05 Nov 2023
Verified traveler
Building looked old and somewhat run down. Minimal interaction with staff. Location was good. Not all heating units worked.
Partner
8/10
Excellent
01 Nov 2023
Charles
Well situated and spacious. Tram outside the front door was very handy
Leisure Partner
10/10
Exceptional
26 Oct 2023
Verified traveler
Great service and central location
Self
10/10
Exceptional
23 Sep 2023
MIchelle
Great stay as always!
Leisure Family
6/10
Pleasant
18 Sep 2023
Matthew
It's OK.
Business Self
10/10
Exceptional
21 Aug 2023
Irene Christa
Suited our needs perfectly
Leisure
10/10
Exceptional
12 Aug 2023
Hans
Staff were welcoming and helpful the room was great and very comfortable
Leisure Partner
2/10
Poor
09 Jul 2023
Jessica
Our two bedroom apartment was in a terrible condition. The fridge had a fowl odour (think rotten fish) that despite giving it a thorough clean we could not get ride of. The cooking utensils and stover were covered in a think film of grease, the clothes dryer was not operational and the general apparent was dirty. Within 5 minutes of walking inside our socks were black. The sofa bed where our son needed to sleep was covered in crusty grime and stains. We paid a premium to stay in the city centre and the apartment provided a very disappointing experience.
Leisure Family_with_children
6/10
Pleasant
29 Jun 2023
Cheryl

Unhappy with the security

The room was rundown but clean. It was a pleasant stay for the first night but a stranger rang my doorbell late at night on my second night there. I was grateful that there is a security camera in the room to identify the person without opening the door (there was no peep hole on the door). I’ve ignored it and the person left. I left the room at 5am due to an early flight but found four strangers sleeping on sofa on groundfloor. I was surprised as I am sure they did not have swapped cards to enter the property. I checked out by sliding my keys under the glass door leading to reception as per the receptionist when I asked about early check outs. The door is always locked after hours, which I assumed it is safe to do so. Things took a turn when I received a call at 11am asking if I’m still in the room.They told me that they didn’t receive the keys. I’ve informed them of the situation and they said they’ll check the security cameras. They didn’t ring me back as requested when I asked for an update on the situation. However, I’m glad they didn’t take the pending deposit, which was requested on check in. Overall, I’m disappointed with the security of the place. I will not stay there again and would rather pay more for safety.
Self
10/10
Exceptional
26 Jun 2023
Lorraine
Friendly staff, comfy bed, centrally located.
Business Self
10/10
Exceptional
24 Jun 2023
Cheryl
Great location with a tram stop out the front & central to most places. Rooms were very comfortable & cooking facilities were good.
8/10
Excellent
12 Jun 2023
John
Was a good easy spot but very noisy at night.
Leisure Family_with_children
10/10
Exceptional
30 Apr 2023
Kate
The service was amazing! We couldn’t close the windows in our room so we got moved straight away. It was so lovely & the staff where just wonderful
Leisure Family
10/10
Exceptional
07 Mar 2023
Mary-Anne
Friendly & helpful staff
Leisure Family_with_children
8/10
Excellent
27 Feb 2023
Boon Jun
Front desk is friendly and helpful. Room service comes by every day. Within \"free tram zone\" hence very accessible to a lot of areas within CBD. The thermostat was a little wonky, not a huge issue with Melbourne's weather. All in all great for business travel
Business Partner
6/10
Pleasant
22 Dec 2022
Sook Cheng
Quest on William is a fantastic location close to tram services. The apartment is old and requires a fresh look and some renovation will be good. The internet is poor - almost non existent.
Leisure Family
2/10
Poor
05 Dec 2022
Glenn

Terrible service

We arrived at 3.30pm on a Friday afternoon to be told they had plumbing problems and we had to be moved to another hotel.It was much further from the CBD and took us nearly an hour to get there in peak traffic. Nobody rung us, they could not give us directions and the lady behind the counter kept sniffing and had her mask on her chin.
Why weren't we notified earlier? They had our phone number. It would have been much easier if they simply rung us and gave us the new address.
After the concert it cost us an extra $20 for an Uber to get back to where we were staying.
Friends_and_family Friends
6/10
Pleasant
20 Nov 2022
Mark

Sufficient. But not as nice as the photos

We stayed for 5 nights as we vacationed in the Melbourne area.
We found the furniture and appliances to be much older and worn down than the photos on hotels.com.

The Washer / Dryer was in the bathroom and the Dryer did not vent outside, so the bathroom was very humid when we washed clothing.

We found access to electrical plugs to be awkward and out of the way. Had to pull the bed out to get a plug to charge our phones at night. Had to unplug the heater to have a plug by the table in order to charge our computer.

The free internet required that we plug a dongle into our PC USB port. Not sure how we would have gotten internet if we didn't have our PC>
Friends_and_family Family
6/10
Pleasant
14 Nov 2022
Darrell
Good location but room is dated and exhaust fan in bathroom did not work, soap holder in shower needs attention. This writer feels this property is not worth the money you have to pay
Business Partner

Location & surroundings

Quest On William
172 William Street, 172, Melbourne, Australia

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Quest On William

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