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Urban Apartments Melbourne on Elizabeth

Melbourne - VIC · Australia

250 Elizabeth Street, 250View location

8.2/10Excellent1,001 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.4/108.4
Condition7.8/107.8
Neighborhood9.8/109.8
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Urban Apartments Melbourne on Elizabeth

Centrally located in the vibrant heart of Melbourne’s Central Business District, Urban Apartments Melbourne on Elizabeth offers a variety of Studio, One Bedroom and Two Bedroom Apartments, making it the perfect base for short-term or long-term stays.

Each apartment comes with separate living and dining areas, fully-equipped kitchens, and modern amenities. Surrounded by a bounty of restaurants, shops, and recreational activities, this accommodation provides a comfortable and convenient experience for the modern business or leisure traveller.

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With a stay at Urban Apartments Melbourne on Elizabeth, you'll be centrally located in Melbourne, steps from Emporium Melbourne and Melbourne's GPO. This family-friendly hotel is 0.2 mi (0.2 km) from Royal Arcade and 0.2 mi (0.3 km) from Hardware Lane.

Make yourself at home in one of the 70 guestrooms, featuring kitchens with refrigerators and stovetops. 25-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided on request.

Featured amenities include laundry facilities and an elevator.

Popular amenities

Free WiFi
Dining services
Laundry
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 48 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: AUD 40 per day (1312 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Emporium Melbourne 0.1 km / 0.1 mi
Melbourne's GPO 0.1 km / 0.1 mi
Melbourne Central 0.2 km / 0.1 mi
Hardware Lane 0.3 km / 0.2 mi
QV Centre 0.3 km / 0.2 mi
Royal Arcade 0.3 km / 0.2 mi
Bourke Street Mall 0.3 km / 0.2 mi
Collins Street 0.5 km / 0.3 mi
State Library of Victoria 0.5 km / 0.3 mi
RMIT University 0.5 km / 0.3 mi
Melbourne Town Hall 0.5 km / 0.3 mi
Flinders Lane 0.6 km / 0.4 mi
Degraves Street 0.6 km / 0.4 mi
Regent Theatre 0.7 km / 0.4 mi
Her Majesty's Theatre 0.7 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 135
  • Number of floors (main building): 10
  • Double rooms: 27
  • Apartments: 24
  • Studios: 84
  • aparthotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
Show 22 more facilities & services
  • Bus/Train station
  • Airport
  • Wheelchair-accessible
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Launderette
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Luggage room
  • Toaster: 1
  • Electric kettle: 1
  • Towels and bed linen
  • LGTBIQ friendly
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Online check-in
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Urban Apartments Melbourne on Elizabeth

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE QUEEN BEDSTUDIO • DELUXE QUEEN BEDSTU.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Urban Apartments Melbourne on Elizabeth

    STUDIO DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Urban Apartments Melbourne on Elizabeth

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Urban Apartments Melbourne on Elizabeth

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE KING BEDAPARTMENT • EXECUTIVE KING BEDAPT.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Urban Apartments Melbourne on Elizabeth

    APARTMENT EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVEAPARTMENT • EXECUTIVEAPT.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Urban Apartments Melbourne on Elizabeth

    APARTMENT EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE TWO BEDROOMSAPARTMENT • EXECUTIVE TWO BEDROOMS • 2 Bedrooms • 72 m²APT.B2-EJ
    APARTMENT EXECUTIVE TWO BEDROOMSPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    72 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Living room: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Urban Apartments Melbourne on Elizabeth

    APARTMENT EXECUTIVE TWO BEDROOMS

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    72 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-EJ

    Room amenities

    • Living room: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE ONE BEDROOMAPARTMENT • EXECUTIVE ONE BEDROOM • 1 Bedroom • 53 m²APT.B1-EJ
    APARTMENT EXECUTIVE ONE BEDROOMPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    Show all 31 amenities
    • Microwave
    • Cooker
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Toiletries
    • Desk
    • Dishwasher
    • Housekeeping
    • Extra beds on demand
    • Alarm clock
    • DVD player
    • CD player
    • Wake-up service
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Urban Apartments Melbourne on Elizabeth

    APARTMENT EXECUTIVE ONE BEDROOM

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-EJ

    Room amenities

    • TV
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Toiletries
    • Desk
    • Dishwasher
    • Housekeeping
    • Extra beds on demand
    • Alarm clock
    • DVD player
    • CD player
    • Wake-up service
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Urban Apartments Melbourne on Elizabeth

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 44 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Urban Apartments Melbourne on Elizabeth

    STUDIO QUEEN SIZE BED

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Urban Apartments Melbourne on Elizabeth

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 53 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Urban Apartments Melbourne on Elizabeth

    STUDIO KING SIZE BED

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Urban Apartments Melbourne on Elizabeth

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Urban Apartments Melbourne on Elizabeth

8.2
Excellent
1,001 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
7.8 /10
Neighborhood
9.8 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
28 Jun 2026
Donald
location, location, loation
6/10
Pleasant
22 May 2026
Dionne
The room was clean and big, BUT the beds were very uncomfortable. The listing shows an outdoor recreation area but you need key access and apparently was not part of the room price. Very noisy, but that would be expected as right in the centre of the CBD and across from busy night spots.
Partner
6/10
Pleasant
04 May 2026
Makis
I have stayed at this hotel many times and in the past few years the hotel quality is rapidly growing downhill. The hotel room is spacious and clean. The location is perfect. Unfortunately the customer service is poor. In this last stay the elevators weren't working, so I called the number I was given to let them know and hope to be given alternatives. I won't say the person was totally bad as she eventually called the appropriate help, but I had to force the situation on her before she actually did something. Other people were going down using the stairs but this was a one way. Once downstairs you couldn't use the stairs to go back up as the door locks behind you. It's a shame that the customer service is poor because this hotel is very convenient.
Friends_and_family Friends
10/10
Exceptional
29 Apr 2026
Dianne
The Executive Apartment was spacious, comfortable & well equipped with a lovely outlook. We enjoyed the central location and all this came at a good price; would happily stay again.
Partner
6/10
Pleasant
12 Apr 2026
Barry
Bed was comfortable. Area was quiet. Very old rug/flooring and apartment had an off smell. Parking is expensive and a huge hassle. Not having the front desk staffed was very inconvenient. Not having housekeeping was very inconvenient as well. No one to ask for extra trash bags, coffee bags, or towels. Having in suite laundry was helpful.
Partner
4/10
Poor
12 Mar 2026
Paola
Poor customer service.
The online check-in system didn’t work, and because reception is unmanned I had to call staff to help me access my key. Instead of helping professionally, the staff member was rude and blamed me for not following instructions. They never acknowledged the issue with their system.
Self
10/10
Exceptional
25 Feb 2026
Michael
Clean easy and hady
10/10
Exceptional
15 Jan 2026
Jean
I received several emails and texts about checking in, with confusing and contradictory information. The final text had clear, easy instructions that worked perfectly.

The apartment itself was comfortable, with all the expected furniture and kitchenware, but some kitcheneare was on shelves way above my head. Good thing I did not need to use those items.

The location was excellent, and perfect for my trip. I will definitely be staying there again.
Self
10/10
Exceptional
13 Jan 2026
Marnie
Great location, comfortable beds, self check in was simple. A little street noise but you are heart of the city with trams going by. Great self contained apartment
Friends_and_family Friends
10/10
Exceptional
29 Dec 2025
Raj
Spacious room
Partner
10/10
Exceptional
07 Dec 2025
Johanna
Really great location and the staff were just lovely! Will definitely stay again!
2/10
Poor
04 Dec 2025
Jean-Marie
No one at reception desk ever !!! Very bad check in and out experience. And to get a receipt is like going to the dentist for an extraction.
Business
10/10
Exceptional
23 Nov 2025
Michael
Staff were great
10/10
Exceptional
19 Nov 2025
Kavita
Central to train and tram. Shopping all around. Lots of places to eat. Id stay there again .
Leisure Family
8/10
Excellent
11 Nov 2025
B
Very well located above in the middle of Melbourne. Rooms were spacious and comfortable.
Partner
10/10
Exceptional
26 Oct 2025
Wayne
Enjoyed the stay
10/10
Exceptional
24 Oct 2025
Mary-Frances
We were quite surprised with the 1 bed apartment. It was spacious, clean, quiet and it had everything we needed. Even had an internal
Washing machine.
The location was brilliant. Right in the centre of cbd . We heard very little traffic noises.
The checkin staff were lovely to deal with.
Building secure.
Highly recommend and we look forward to returning next time we are in Melbourne.

Leisure Partner
8/10
Excellent
14 Oct 2025
Leanne
X
10/10
Exceptional
13 Oct 2025
Jade
Right in the heart of the city, but very quiet. Essentially like being able to rent a proper unit for the entire stay. Secure. So close to Bourke St Mall and Chinatown.
Leisure
8/10
Excellent
12 Oct 2025
Melanie
Central location. Lots of road noise.
Friends_and_family Family
8/10
Excellent
09 Oct 2025
Barry Lance
Thoroughly enjoyed being in Melbourne city centre. The apartment is very comfortable. The bathroom shower recess needs a good scrub. Had an issue with the check in app. Can be tricky if it's after hours & your app isnt down loading as the reception is inattended. There is however, a phone number.
Partner
8/10
Excellent
08 Oct 2025
Jan Philip
Great location but the noise of the construction is of an u holy hour that is disruptive
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Alexandra
Great location
Friendly obliging staff
Leisure Family
10/10
Exceptional
28 Sep 2025
Christine
Great location, reasonable price and very friendly staff
Friends_and_family Friends
6/10
Pleasant
20 Sep 2025
David
The apartments were ok value for what was paid however furnishings were marked and worn, carpet was threadbare and shower lacked a working fan.
Leisure Partner
8/10
Excellent
07 Sep 2025
Yvonne
Staff were lovely and check in was super easy.

Location was fantastic. Apartment was roomy and comfortable but getting a little tired. Shower was hot and good water pressure. There was dust on the dining chairs and the shower grout while clean was definitely showing its age but this wasn’t a big deal.

I would definitely stay there again next time I’m in Melbourne
Friends_and_family Family
8/10
Excellent
02 Sep 2025
brad
Staff were friendly and organised to deal with. Location was perfect for me, right in the heart of the city. Room was clean and setup perfectly to sit and relax or work
Leisure Self
10/10
Exceptional
01 Sep 2025
Marie
Fantastic stay! Location 3min walk from Melbourne central station. Everything within walking distance
Leisure Family
8/10
Excellent
30 Aug 2025
Kelly
Location location
Stay here a couple of times during the last few years but the rooms are getting a little tired.
But the room has 2 bedrooms and 2 separate bathrooms! Fantastic for travelling with older adults.
Leisure Family
10/10
Exceptional
24 Aug 2025
George
Great staff, very friendly and helpful
Leisure Partner
10/10
Exceptional
22 Aug 2025
John

Good location!

A great place with plenty of room, clean and nice linens! The staff were lovely, and met our needs when required. A bigger smart tv could be a needed update, and the curtains could be improved on. But convenient location, and everything you need.
Friends_and_family Family
6/10
Pleasant
10 Aug 2025
Peter
Good location, easy access to lots of things.
Unfortunate issue with check in and no staff available kind of spoiled the mood.
Leisure Partner
10/10
Exceptional
07 Aug 2025
Michael

Great for CBD shopping, cafes, food

Short-notice needed an apartment so unexpectedly very convenient location, quiet, roomy,
Partner
8/10
Excellent
04 Aug 2025
JIABAO
Great location , convenient to everywhere, nice and friendly staff . Good for family and value to stay.
Leisure Friends
10/10
Exceptional
01 Aug 2025
Helen
Very comfortable and clean. Staff polite and helpful. Excellent position in CBD. Will stay here again.
Leisure Self
10/10
Exceptional
01 Aug 2025
Lungowe
The location was amazing and the bed super comfortable.
Business_and_leisure Self
8/10
Excellent
31 Jul 2025
Hau Ngor
excellent location for dinning and shopping
Business Self
2/10
Poor
30 Jul 2025
Verified traveler

Terrible Apartment

Hot water system wasn't constant. Either extremy hot water in shower or very cold, despite trying to adjust tap. AC did not work was given heater on the last night. Reception does not answer any of your calls. Never stay there again ...
Business
6/10
Pleasant
28 Jul 2025
Martin
The hotel was tired and the room and common areas where shabby and not that clean.
Leisure Friends
4/10
Poor
25 Jul 2025
Steven Kenneth
A large room, but id especially wanted a kitchenette, which only had one pan available, meaning using it for cooking was impossible. Place felt a bit tired, old equipment etc. dont look at the range hood!
2/10
Poor
20 Jul 2025
David
The digital key system did not work, the reception desk closes between 11 and 2, on the day of check in several others booked in along with myself were left waiting for an hour until someone turned up to do check in. Several of those guests waiting called the contact number and we were told to have patience and someone was on way. The person that turned up apologised as management did not roster someone for that afternoon. The common areas were dirty, the room was dirty, crumbs throughout the kitchen cupboards, shower was mouldy and smelt poorly. Overall a poor experience and won’t be staying again.
Leisure Partner
10/10
Exceptional
19 Jul 2025
ANITIA

Two night Melbourne stay

I be lived my two night stay at Urban apartments. It was my first stay there. I have stayed at many places in the city. This was a two night stay. Reception is not available between 11-2 so make sure to check in when they are there. I had to store my bag at a ezymart around the corner . However in checkout the next morning they were happy to keep my bag. It was lovely to have a small pound and separate bedroom space with two tvs. Small kitchen and dining table and utensils for cooking. Comfortable bed. My room faced Elizabeth st and had a great view. Not noisy with the windows closed. The bathroom was completely function, however struggled to get the water an even temp. Tiling in bathroom could do with an upgrade. Room was very clean except for lots of dust behind furniture so maybe the room needs a deeper clean every now and again. Very convenient location right in the center of the city. Would definitely stay again.
Self
10/10
Exceptional
15 Jul 2025
Anthony
Had a bit of difficulty with the tech to get in, other than that, excellent.
Leisure Partner
10/10
Exceptional
15 Jul 2025
Stacey
We liked the size of the rooms, the large windows and also being able to open the windows for air.
Leisure Family
6/10
Pleasant
15 Jul 2025
Robert
We found the location was very good as situated in central melbourne and we were able to self cater food.Unfortunately the temperature in the unit was too hot,we could not turn down and asked desk to do,had to open window which meant being woken early hours with street noise. aslo washing machine could not open due to prior handle broken. Housemaid managed to open door and we dried clothing on supplied rack. comfortable bed and great lounge area.
Leisure Partner
10/10
Exceptional
03 Jul 2025
David
Value for money, room super quite to external noises as apartments on busy street. After hours checking in went smoothly through an App.
Leisure Partner
6/10
Pleasant
03 Jul 2025
Hilary
Hotel was in a convenient spot in the city. No amenities. Limited reception.
Leisure Family
10/10
Exceptional
21 Jun 2025
Andrew
Really central to all shopping. Really close to Public transport.
Staff were extra nice.
Leisure Partner
10/10
Exceptional
19 Jun 2025
Lynette
Excellent value for money
Partner
8/10
Excellent
15 Jun 2025
Michael
The location is superb with public transportation, shopping and eateries all within easy walking distance.

Our 1BR apartment is spacious with lots of storage space and is exactly like what was shown in the website. The kitchenette is useful for preparing light meals.

Bathroom came equipped with a washing machine and extra toilet rolls were provided in an upper cabinet. Clean bath towels and toiletries are available upon request similarly with housekeeping.

The only complaint we have is the hot water which is difficult to regulate.
Leisure Partner
10/10
Exceptional
10 Jun 2025
Alanna
Very impressed with the accommodation.
Leisure Partner
10/10
Exceptional
10 Jun 2025
Caryl
Easy to access great value and a good area
Leisure Self
6/10
Pleasant
09 Jun 2025
Boutsakone
It was convenient but noisy through the night due to our room facing the main street.
Street noise made it difficult to sleep. Not double glazed windows.
Partner
10/10
Exceptional
07 Jun 2025
Jonelle
For the price of my room I really wasn’t expecting a lot but was so pleasantly surprised. The room was big with everything I needed, the welcome treats were an added bonus and the bed was comfy, right on Elizabeth so close to all transport, some great malls and food places.

The room did have aircon but it was set to 22, being from Wellington I would have liked it a bit colder to sleep but the control wouldn't let me lower it, the shower could do with a mould spray but honestly I can’t complain the room was great.
Leisure Self
8/10
Excellent
06 Jun 2025
Micheil E
Clean, simple, marvellous location, cheap weeekly rates, quiet. Very good.
10/10
Exceptional
02 Jun 2025
Innes
Was good
Self
10/10
Exceptional
29 May 2025
Hariklia
Clean and amazing location
Leisure Friends
6/10
Pleasant
12 May 2025
Danny
Didn't like the cleanliness as alot of dust and when apartments supposed to be serviced not cleaned very well.
Leisure Family
10/10
Exceptional
13 Apr 2025
Peta
Property is in a great location, very helpful front desk.
Leisure Friends
8/10
Excellent
31 Mar 2025
maria
The only issue I had was the pots and pans, they seemed quite old and the previous people in that room did not clean them very well after use.
Leisure Self
10/10
Exceptional
25 Mar 2025
Vipan
Very good
10/10
Exceptional
21 Mar 2025
Christine

Wow

Fabulous place to stay. Great location, great price. Will definitely be returning agian and again.
8/10
Excellent
17 Mar 2025
Philip
Wifi unsatisfactory for this location
Leisure Family
8/10
Excellent
10 Mar 2025
Trinh
Check in was quick and easy with mobile key app. A real bonus as we arrived late at night and were able to go straight up to our room without having to faff about.

The air con was not working properly which meant we couldn’t turn it off and it defaulted to being 22 degrees which meant I was freezing all the time. I would adjust it to higher so I wasn’t cold but it kept blowing all night which kept waking me up. And then would reset to 22 degrees
Leisure Partner
6/10
Pleasant
08 Mar 2025
Kristel
The air conditioning wasn’t working. Great location for all activities in the city. Would stay again
Leisure
10/10
Exceptional
02 Mar 2025
Jacinta
Air conditioner not working, but the fans in the room were enough.. great location & great facilities in the room
Self
10/10
Exceptional
01 Mar 2025
Verified traveler

Great place,

Great place for an overnight stay with friendly staff at checkin & checkout!
Self
4/10
Poor
25 Feb 2025
Nachshon

Don't touch - just find another place

I had the most bad experience in my travel life, when arrived to the hotel at 8:10pm, to understand that at 8pm the reception closed and they simply canceled my 5 days reservation which I made a few months ago! Leaving me and my wife to find alternatives so late. Someone came to open only after more than an hour of begging and refusing. It is very sad to find tgis sort of behavior for customers
Partner
10/10
Exceptional
22 Feb 2025
Girls Day Out
Great service, good appartments. Will be back.
Business_and_leisure Family
10/10
Exceptional
20 Feb 2025
Andrew
Large spacious rooms.
Leisure Partner
10/10
Exceptional
20 Feb 2025
Andrew
I like the location and the spacious rooms. Will book again...... I did 7 days later ;-)
Leisure Partner
8/10
Excellent
10 Feb 2025
Ka Wai
The property location is extremely convenient. It is at the central of busy area.

Staff is very helpful and reminded me the check-in time is up to 8pm which I overlooked.
Leisure Family_with_children
10/10
Exceptional
26 Jan 2025
Janelle
Great value for money. Reception staff very friendly and helpful. Room was perfect!
Leisure Partner
4/10
Poor
20 Jan 2025
Sharron
The property's location is handy, but after checking in we were told there wasn't any working airconditioning in the rooms, or the building. Someone had supposedly tried to repair it that morning, unsuccessfully. We should have been told of this before our arrival, so we could've made other plans. It was too late to do so by the time we arrived. It was a 38C day, and the one pedestal fan in our room was next to useless. Otherwise, in general, the room was okay, although the furniture was quite dated and basic - not like in the photos. Whatever our VIP bonus was supposed to be, we certainly weren't offered it. Wouldn't stay again, as the attitude of the management when I wrote to them was very uninterested. They were not ever going to offer any compensation. I'd highly advise not staying at Urban Apartments.
Leisure Partner
8/10
Excellent
11 Jan 2025
Justin

Excellent Apartment Stay in the Heart of Melbourne

I am usually pretty critical when it comes to hotel stays, but I really enjoyed this overnight stay in the Melbourne CBD. I had to get the attention of staff to open the door and they are only there at certain times of the day, but they were very pleasant and helpful. The room was excellent. They admitted an issue with the central air conditioning, but they had something in place that was sufficient to deal with this. There were loads of amenities in the room, including a full kitchenette, washer/dryer combo machine, and supplies for both. They also suppplied some snacks for the stay and plenty of towels. The only issues I had were with the sink in the bathroom as it was spitting some water at me at times, a loose toilet seat (which was quickly remedied by tightening the screw underneath), and the soap rack in the shower as it was loose. The shower could do with some a minor modernizing, but it was still in great condition.

It was an excellent stay in as central a location as possible within Melbourne.
Self
4/10
Poor
09 Jan 2025
Verified traveler

Poor service and inaccessible services

Air con wasn’t working for the duration of our stay (with < 30° temperatures) and we were not told before our arrival. We were given a fan that did not work well as a substitute and offered a small refund which took 5 days to be processed. The windows were also locked so we had no ventilation. The receptionist dressed unprofessionally in a crop top and we saw her stop mid check-in to reply to a text on her mobile phone. The phone in the room was also broken so we could not contact reception.
Friends_and_family Friends
2/10
Poor
30 Dec 2024
Verified traveler

unsatisfied stay

Was not a great stay. Only positive was the location. Air con was not working and we were not notified until we arrived. We were advised by other residents that the air con had not been working for the last two weeks. Room was extremely hot and uncomfortable for the night.
We were then only offered a $40 refund which was insulting and was not enough compensation for an uncomfortable stay
Friends_and_family Friends
8/10
Excellent
14 Dec 2024
Lucas
No air conditioning
Need to compensated
Staff were apologetic sippplied fan
Monday will be 40 fan may not cool it
2/10
Poor
04 Dec 2024
Sam
This property has had a lot of issues with air conditioning not working at all over 12 months and it looks like they haven't been fixed in all that time.

Didn't know about this until we arrived for check-in and it was too late to rebook with another hotel. It's also not staffed 24 hours of the day, so better not lose your key or need something in the middle of the night. The rooms were big and well equipped but the toilet and bathroom are in need of upgrade. If the air con is working, this is at best a three star hotel, but if the AC isn't fixed, I would avoid it in the height of summer.
Leisure Self
8/10
Excellent
02 Dec 2024
David

Catch up

A nice stay to catch up with family
Partner
4/10
Poor
01 Dec 2024
Darren
NO aircon in the whole building and it was a hot humid night. They supplied a pedestal fan that was louder that a light aircraft
Leisure Family
6/10
Pleasant
30 Nov 2024
Jeff
Good position in the CBD
Unit was ok , you get what you pay
Hot /cold water in shower was a mm between boiling and cold.
Also was told after check in that AC was not working in building (would be a deal breaker in hot weather)
Business_and_leisure Family
8/10
Excellent
30 Nov 2024
Kylie
The air conditioning in the whole hotel was broken so the rooms were very hot. Staff provided us with 2 fans and with the windows open it was comfortable. Staff were very friendly and the apartments are beautiful with a great view of the city. Loved it
Leisure Partner
2/10
Poor
27 Nov 2024
Ofir
The hotel called me the night before I arrived to confirm my time of arrival but did not notify me that the AC is not working!!! I had to find out only upon arrival when obviously it was too late. The room is very old and the carpets are extremly dirty and old.
2/10
Poor
24 Nov 2024
Victoria

Stay elsewhere! Dirty rooms and rude staff

There are only two positive aspects of this property: the friendly reception staff and the convenient location. Unfortunately, the quality of the rooms leaves much to be desired.

Despite being assured of a \"deep clean,\" my room was still unclean on a second attempt. Thick dust coated the picture frames above the bed (which I had to clean myself), and there was a gap in the bathroom between the bath and shower that had clearly been neglected for some time—alive bugs included (I cleaned this too). The carpets were littered with stuck-on gum and food, the sofas were stained, and the fridge area had not been cleaned in ages. The curtains were falling down (unfortunately, I didn’t photograph this), and the bath plug was unusable as its seal had completely disintegrated.

To make matters worse, one cleaning staff member displayed unprofessional behavior, directing their stress at me as a guest. When I raised concerns, I was met with the response: \"We are understaffed, so what do you want? Now or tomorrow?\" This confrontational attitude was entirely inappropriate. While I understand they were facing staffing challenges, this is not something a guest should have to endure.

Overall, this was a highly disappointing stay. I wouldn’t stay here again and strongly recommend spending an extra $50–$60 for a proper hotel experience elsewhere.
Self
6/10
Pleasant
21 Nov 2024
Trevor
The air-conditioning did not work, if we had been made aware of this we may have looked for different accommodation.
Saturday was 32 degrees Celsius
Leisure
2/10
Poor
19 Nov 2024
Anastasia
Room was not cleaned at all from previous customers. Air con not working. False advertising of pool & features eg no daily paper. Poor customer service & terrible management
Leisure Family
10/10
Exceptional
18 Nov 2024
REMY

Great spot in the city

Great spot in heart of city close to everything. Rooms was very spacious.
Friends_and_family Family
10/10
Exceptional
12 Nov 2024
Jasmin
Perfect
8/10
Excellent
10 Nov 2024
Diana
Great location, friendly staff.
8/10
Excellent
10 Nov 2024
Craig

Nice and central

Unit was a little dusty. Don't think it has had a good clean for some time. Also our unit had mould in the silicone around the bath and needs replacing. Not too noisy and a good view of the post office clock.
Partner
10/10
Exceptional
09 Nov 2024
Sally

Convenient Location

Great apartment style hotel room. Very strong shower pressure. Good variety of pillows to choose from in the room. Super convenient CBD location. Will return. Efficient and helpful staff.
Self
10/10
Exceptional
02 Nov 2024
Andres
Very central, large room, I had studio and nice comfy bed, just a bit dated
Partner
10/10
Exceptional
27 Oct 2024
Darren

Great place to stay!

Easy check in & will definitely return to Urban Apartments!
Friends_and_family Friends
6/10
Pleasant
26 Oct 2024
James
Aircon & seperate fan didn't work. The shower temperature handle is very dangerously sensitive.
10/10
Exceptional
10 Oct 2024
Jennifer
beds very comfortable as were pillows with several from which to choose. Shower was great. Staff nice. 2 bedroom apartment was very roomy. Kitchen & fridge good size especialy for someone staying longer. Only downside heater hard to adjust then was too hot all night and blockout curtains hard to close/ open.
Leisure Family
8/10
Excellent
24 Sep 2024
Udai
Positives - Very spacious rooms, like an apartment. Very competitive price. Located in CBD, walkable distance to many dining, shopping and transport options. Easy check-in. Great service.

Negatives - found two pieces of broken glass under the couch. Washer and Dryer was a great add however they take longer than normal to wash and dry. Cable tv was buffering.
Leisure Self
8/10
Excellent
22 Sep 2024
Emma
Location was great, close to the mall and tram stop. Room was clean but a bit outdated. Staff at the front desk were lovely and helpful. For the price, it was a reasonable stay.
Leisure Family_with_children
10/10
Exceptional
22 Sep 2024
Melanie
Alberto was Amazingly helpful and friendly - he helped us with our bags and couldn't do enough. Check in and out was seamless and easy and they were very happy to hold and watch our bags on the last day when we had additional meetings to attend after check out. Location is great - close to lots of shops and amenities and walking from place to place was easy!
Business_and_leisure Partner
8/10
Excellent
22 Sep 2024
Paul
This stay was a convenient location in the CBD of Melbourne, close to shopping, food and entertainment. Access was easy and checking in and out was simple and quick. Unfortunately it could do with some improved sound proofing around the windows and our toilet had a drip, simple fixes
Partner

Location & surroundings

Urban Apartments Melbourne on Elizabeth
250 Elizabeth Street, 250, Melbourne, Australia

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Urban Apartments Melbourne on Elizabeth

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