Name: Brady Apartment Hotel Hardware Lane
Address: 388 Lonsdale St, Melbourne, AU

8/10

Excellent

22 Jul 2026

Vicki

Great location

Friends

8/10

Excellent

18 Jul 2026

Khy

Good central location, lots of restaurants, shops & attractions nearby.

Self

8/10

Excellent

12 Jul 2026

Tania

well located in the heart of Melbourne, a comfortable stay and would stay there again.

Family

10/10

Exceptional

06 Jul 2026

Sam

Great place to stay

Family

6/10

Pleasant

21 Jun 2026

Brooke

Room could do with a good clean - carpets were very stained and walls had dirty marks. But it was comfortable and close to the mall etc.

Family_with_children

10/10

Exceptional

15 Jun 2026

Roger

Can’t recommend this place highly enough. We stayed in a one bedroom studio. It was great value for money, and the location in Lonsdale Street excellent, directly opposite Hardware Lane. A myriad of great dining options within a short walking distance. We will definitely book here again.

Partner

8/10

Excellent

10 Jun 2026

Mandy

My bed was very comfortable and the sheets were beautiful and clean. My only concern was cooking smells emanating from other apartments- a small dislike.
It wouldn’t stop me from staying again.

Self

10/10

Exceptional

09 Jun 2026

Iain

Simple clean and quiet apartment right in the middle of where you’d want to be in Melbourne city. Can’t fault for value. Would most definitely stay here again.

10/10

Exceptional

08 Jun 2026

Donna

Hallways and lift could use a refurbishment. Room was very spacious, comfortable bed. Could use a more comfortable lounge (no support). Love a walk in shower!

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Anne

Excellent staff, very clean, a little old but good value.

Friends_and_family Family

4/10

Poor

02 Jun 2026

Yolanda

The first room I was given looked like it had blood on the carpet! It was filthy and the next room looked dirty and nasty too, but I was too tired to keep asking to move. There is a ton of trash right outside the front door! The staff people were Awesome and nice , but the rooms are filthy and the outside is dirty and the hallways are dark and dirty with paint chipping all over

Self

6/10

Pleasant

31 May 2026

Katelin

Bed was clean and comfortable enough.
Unfortunately the room wasn’t exactly like the photos.
Stains all over the carpet, marks on the walls and didn’t particularly smell fresh.

Ok for a night or two.

Partner

10/10

Exceptional

31 May 2026

Jonathan

Great Location and close to restaurants and shopping precinct..Only negative was windows needed a serious clean on the outside…!!

Partner

10/10

Exceptional

29 May 2026

Peter

Easy to check in, staff were friendly and helpful.

Friends

8/10

Excellent

26 May 2026

stephen

A lovely hotel in a central location. Reception staff were incredibly kind and helpful.
The kitchen was clean and functional but lacked many basic kitchen items necessary for cooking.
Would definitely stay again

8/10

Excellent

24 May 2026

Tara

The carpet needed a good clean but everything else was wonderful!

Friends

8/10

Excellent

20 May 2026

Weena

I will be returning for my next trip. The staff were friendly, the property was spacious and clean and I enjoyed my stay.😊👍😊

Friends_and_family Family

4/10

Poor

16 May 2026

swreta

The accommodation was not what we expected. The room was very dusty. The carpet has stains on it. The lift was not working had to wait for more than 10 mins to get in the lift. The floor looked dirty.

Partner

10/10

Exceptional

15 May 2026

Mara

I love this place I will be back again 😊.

10/10

Exceptional

13 May 2026

Julie

Very comfortable room. Both Check in and departure were very easy. Great location right on the heart of the city.

Partner

6/10

Pleasant

06 May 2026

Leanne

Lamp bulbs didn’t work (was fixed promptly). Domestic overnight (not the hotels problem) where there was shouting all night (even people on 16th floor heard it). Room make up - no fitted bottom sheet on the bed which meant the sheet fell down every night (we were there for 4 nights). Every day the room was not vacuumed and tiles in the kitchen area were not mopped. There was no plug to wash up, had to use the dishwasher which they did not empty after we put it on every night. The door wouldn’t self close when u left or came into the room. You had to close it yourself. The frypan and utensils were dirty when we first went to use them. This was the third time we had stayed there and liked it then. We would however not stay there again which is a shame.

Partner

6/10

Pleasant

03 May 2026

Hui

Everything feel good and clean but…. While I was in my room, the staff opened my door directly without knocking. I felt extremely uncomfortable and concerned about my privacy.

Partner

8/10

Excellent

02 May 2026

TRUDIE

Laundry was very handy to have.
Staff were very helpful.
The couch was not comfy but the bed was very comfortable.
Had everything else we needed for our 4 night stay.

10/10

Exceptional

30 Apr 2026

Joy

Spotless friendly staff & great position , will stay again

Partner

4/10

Poor

30 Apr 2026

Karen

The room felt very dirty from the carpets to the funiture. There is a sports bar downstairs with lots of noise

Self

8/10

Excellent

26 Apr 2026

Keeley-Marie

Nice and clean. Close to everything you’d want

10/10

Exceptional

20 Apr 2026

richard

We have found our new go to accommodation in Melbourne CBD. Location is great. We stayed in an apartment with balcony, city view - street noise was not an issue (even with a club across road). Kitchen was well equipped (oven, stove top, fridge/freezer) Bed was comfy, shower was spacious. Gym and laundry on site. Staff were friendly and everyone seems genuinely happy to be at work & chat with guests; even in passing in halls & lift. The little things have been thought of: reliable wifi, TV casting to enable streaming, adeqaute crockery cutlery, cooking utensils for 2 people. Complimentary midday check out was cherry in the cake :)
Suggestions for improvements: hair dryer in bathroom would be great! A dust pan to sweep up crumbs. More than 1 face washer per stay.
Overall, clean, quiet, spacious, well equipped and excellently located for all Melbourne has to offer. Can't wait to come back :)

Partner

8/10

Excellent

11 Apr 2026

Gunpreet

Good one bedroom apartment but I had lots of trouble with the shared laundry. Melbourne was couple of days stopover before and after another trip so I had 2 loads to wash. Coincidentally one washer and dryer weren’t working causing others to trip and turn off. It was remedied on the day but with communal laundry, I had to kept going to the laundry to check a vacant machine. That process itself took me 3-4 hours, time I could’ve being out and about. Hotel need to manage laundry usage better whether it’s putting up signs for people to take their laundry from machine on time or limit cycle length.

Family_with_children

8/10

Excellent

10 Apr 2026

Hayley

Handy location. Friendly helpful staff.

Friends

10/10

Exceptional

06 Apr 2026

Sandra

Its so clean n big n in perfect location to shopping n dining

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

Theresa

Great location. Close to city and most restaurants. Approximately 15 mins walk. Great staff. Requested late checkout Easter Monday on one of our two rooms. Wasn’t a problem. Very accomodating. Requesting both rooms next to each other also and that request was also met.

Friends

8/10

Excellent

03 Apr 2026

Ava

This was my second stay at Brady Hotels Hardware Lane. The location is great and staff are very friendly, but the carpet and kitchen area were quite worn-out in the apartment we stayed in this visit. The cleanliness of the unit was great but the unit we stayed in was overdue for refurbishment.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Matthew

A quiet and clean hotel located in the heart of the CBD. Walkable to everything. Front desk staff was helpful when we needed to adjust our booking and while acting as a concierge. Highly recommend a stay here.

Partner

10/10

Exceptional

18 Mar 2026

Andrew

Two-bedroom apartment right size. Staff very helpful and accommodating. Would stay there again.

10/10

Exceptional

09 Mar 2026

Robyn Edmunds

All good, great place to stay

6/10

Pleasant

09 Mar 2026

Michael

Great location. Rooms need updating and carpet really needs to be changed.

Friends_and_family Family

6/10

Pleasant

05 Mar 2026

Fiona

Location was good. Front desk staff were helpful. Room could have been cleaner.

Self

2/10

Poor

03 Mar 2026

Alexandra

The room was not clean on arrival. The fridge was dirty and had food stains and the mugs and shelves were dirty.

Self

8/10

Excellent

07 Feb 2026

Tianyu

The room was a bit noisy because of the giant heat exchanger on the top of the building across the street. Spacious tho.

Leisure Self

10/10

Exceptional

01 Feb 2026

Lynda

Great location friendly staff

4/10

Poor

31 Jan 2026

Julia

The room was not clean. When the towels were replaced daily they were put in the dining room table sometimes no bathmat was with them. The smell ok the room was disgusting. We had to spend a night with windows open and the smell was almost unbearable. They moved us the next night.

Leisure Partner

8/10

Excellent

26 Jan 2026

Katrina

Staff were very helpful. The room was clean

10/10

Exceptional

24 Jan 2026

Vivienne

Everything was neat and clean, staff were helpful and kind.

10/10

Exceptional

23 Jan 2026

tanya

I was overall happy
bathroom wasn't as clean as I would like

Business_and_leisure Friends

10/10

Exceptional

16 Jan 2026

Judith

The location was excellent, walking distance to shops, Southbank, Victoria Markets, theatre. Opposite Hardware lane with restaurants, bars etc. The room was clean and comfortable although a couple of us found the beds uncomfortable but I found mine fine.Would definitely recommend staying here.

Leisure Family

10/10

Exceptional

03 Jan 2026

Soon Wah

Good central location. Friendly staff. Room is reasonably clean. Housekeeping is not adequate so we have to go to the reception get milk, toilet paper, coffee, tea.

Leisure Family

8/10

Excellent

31 Dec 2025

Bonnie

We had a good stay at Brady hotel's. It was clean and good amenities, balcony didnt have the best view but wasnt terrible. Both my partner and i hurt our feet/toes on the floor walking in & out of the bathrooms as the floors wernt the same height. The parking was a little tricky as you have to walk a little bit to get there & our car got broken into while it was parked there

Leisure Family_with_children

10/10

Exceptional

18 Dec 2025

Joshua

The room was great,, clean and very spacious really a gave a cosy vibe .The staff are excellent, always so friendly and welcoming. Perfect location to the city as well to return to after long days

Leisure Friends

8/10

Excellent

08 Dec 2025

Wroxie

Property lovely and clean. Well presented..needed a few things. Drawers , more coat hangers, hooks in the bathroom, a few utensils eg bottle opener. We wouldnt pay for a balcony again as plants dead..cigarette butts in planter. No real outlook. We really enjoyed our stay and it was nice abd central. Many eateries and close public transport. Thanks

Leisure Partner

8/10

Excellent

07 Dec 2025

Jignesh

Staff were responsive and extremely accommodating to my 7am arrival into Melbourne. Very central location. Good gym and laundry facilities.

Friends_and_family Friends

8/10

Excellent

06 Dec 2025

Tania

Great central place to stay..spacious rooms. Would recommend for families

Leisure Family

10/10

Exceptional

06 Dec 2025

Sharon

Easy check in. Beds and pillows good.

Leisure Family

10/10

Exceptional

18 Nov 2025

Rosemary

Very comfortable, clean and quiet.

8/10

Excellent

17 Nov 2025

Meng Fatt

Bed was a bit too small for bigger size body person - at least a super single size. Otherwise everything is perfect.

Leisure Family

6/10

Pleasant

16 Nov 2025

Nancy

Bathroom had no fan so place was a little musty smelling

Partner

8/10

Excellent

16 Nov 2025

Samantha

Great location, friendly helpful staff. Clean room, comfy beds.

Friends_and_family Friends

4/10

Poor

14 Nov 2025

Sarah

We asked to move floors from Level 5 as you could hear the road noise - we paid for an upgrade to Level 17 and it was no better. You can hear the lift going up and down and Club Retro is right opposite on Lonsdale St which goes until 5am on Fri/Sat nights. It's probably not too bad if you're staying in the week but not a good option for weekends. The staff were helpful.
We had a two bed apartment for 4 people and they only gave us one toilet roll - when we asked for more, they gave us one!

Leisure Family

10/10

Exceptional

01 Nov 2025

Penelope

Right in the heart of Melbourne. Easy to find, nice room. Great restaurants around. 24 hr reception. Good safety. Windows may be double glazed as pretty quiet even though lots on in town.

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Alice

Location is central.

Leisure Family

6/10

Pleasant

20 Oct 2025

Jane

Very central location and easy to find. There are limited 2hr parking bays just outside the hotel. Longer stay parking is expensive but plenty of choices nearby.
The laundry and gym facilities are in enclosed rooms with no windows in two d different floors.
The room was adequate. Carpet has lots of dirt marks. Kitchen facilities are limited. The frying pan was due for replacement. Only two sets of mugs, side plates, big plates and cereal bowls. Washing up liquid was limited.
There was no toilet brush in the bathroom. Receptionist communication with housekeeping was poor. We had to use an unclean toilet for the whole duration of our stay as a result.

Leisure Family

8/10

Excellent

20 Oct 2025

Russell

The stay was comfortable and the staff were extremely efficient and friendly. The rooms and corridors are looking a bit tired, and air flow in the room in which we stayed was very poor, necessitating a fan to move the air around (which the hotel provided).

Partner

4/10

Poor

19 Oct 2025

Sunline

The stagnant water smell that was in my room when i returned from work was over powering. I thne had to try to sell with an air purifier going off in the kitchen. Very nice room, but dirty with stains on all over the carpet.

Business Self

10/10

Exceptional

18 Oct 2025

Michael

Overall good experience. Comfortable

Leisure Self

6/10

Pleasant

18 Oct 2025

Richard

Apartment is clean, but dated. Stained carpets that makes it look like it was never cleaned / vacuumed. Bedroom is so small that door cannot be closed because the queen size bed stops it from closing. Staff is helpful. Good location.

Friends_and_family Family

8/10

Excellent

15 Oct 2025

Robyn

Nice clean rooms and really friendly staff

Leisure Partner

8/10

Excellent

15 Oct 2025

Leanne

Very conveniently located. Close to many varieties of eateries within walking distance, shops any many more. Convenient for public transport too.

Business

8/10

Excellent

14 Oct 2025

Lillian

Close to city and all attractions

Leisure

4/10

Poor

05 Oct 2025

FangHong

The room is cleaned daily and is located in the city centre ,but the second floor bedroom faces the street and is extremely noisy at night. The noise persists almost every day until around 2a.m., making it very difficult to sleep. i spoke to reception about changing rooms, but was told that other rooms facing the street are also noisy, implying that the room environment is the same throughout .

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Jo

Staff were lovely and helpful, rooms are large and well fit out with everything needed for a short stay.

Business

6/10

Pleasant

01 Oct 2025

Jinhee

If need to stay long period with family, it would be good. Location is great.

Leisure Family

8/10

Excellent

27 Sep 2025

Lynette

The room was clean however the bathroom shower and tiles needed a chlorine clean.

Friends_and_family Family

10/10

Exceptional

26 Sep 2025

Gemmy

Clean abd spacious

Clean and spacious apartments. We stay 2 night with baby/todler.. plenty of room for the pram and for him to crawl around. Close to shop, dining and easy access to public transport..

Friends_and_family Family

2/10

Poor

21 Sep 2025

Luke

The place was very old and run down . Carpet disgusting too

10/10

Exceptional

17 Sep 2025

Abbey

This is our go to wverytime we want to stay in the cbd, its close to everything, from food, shopping, transport as well. The staff is always friendly and helpful! Have also convinced my friends and fam to stay here and they weren't disappointed. The rooms are very clean, comfortable, has a lot of space.

Leisure Family

8/10

Excellent

16 Sep 2025

Nathan

Really great location with plenty of cafes and restaurants nearby. The staff were very helpful as well.

Leisure Self

8/10

Excellent

14 Sep 2025

Michael

Friendly staff, easy check in. Fantastic location for Restaurants and Bars. Great Shopping at QV Mall and Markets

Leisure Partner

8/10

Excellent

11 Sep 2025

Anthony

Overnight comfortable stay.

Quite spacious apartment, comfortable bed , quiet.
Convenient location , reception staff welcoming.

Self

10/10

Exceptional

11 Sep 2025

Tracey

Front desk staff exceptional

10/10

Exceptional

13 Aug 2025

Hou Cheng

Really good place to stay. Spacious and clean. Highly recommended

Leisure Self

8/10

Excellent

31 Jul 2025

leigh

Very good in the middle of the City.

You can't beat the location, close to everything you could need, free tram, sky bus, footy, food, etc. The room was a bit tired, carpet had some blemishes but extremely comfortable, loved the couch and the den, plenty of space. TV is very limited, would have been good to have access to foxtel.

10/10

Exceptional

13 Jul 2025

Mandy

We had a 2 bedroom apartment which was great and spacious. Great location and nice to be able to open window and balcony door.

Leisure Family

8/10

Excellent

13 Jul 2025

Brett

Conveniently centrally located, great staff assistance. Rooms good, could do with a good clean, carpets stained.

Leisure Family

4/10

Poor

07 Jul 2025

Eleanor

The room had no balcony when i paid for 2 beds and bathroom. No washing machine or dryer in the room with an inconvenient process to go to a different level to wash your cloth and a different level to get the washing powder. You cant buzz guests to come to your apartment eventhough you have an intercome but instead they have to wait for you at level 1 which is inconvenient. The only good thing is the location. You also hear guests on the higher level jumping and playing

Leisure Friends

10/10

Exceptional

07 Jul 2025

Kerry

Great location, comfortable and spacious apartment.

Leisure Family

8/10

Excellent

29 Jun 2025

Stephen

Well located in central Melbourne

Great central location. Probably the single beat feature. The apartments are a good size and quiet. The kitchenette is not very well equipped so dont expect it to be easy to prepare food here. We had a couple of issues during the stay which were handled fine by staff. Overall we were happy to have been here for the cost and location but it feels like the business is cutting corners a bit with maintenance and how the rooms are serviced which does detract from the experience.

Partner

4/10

Poor

17 Jun 2025

Fenfen

No slipper , no kettle , house keeping only change towels daily , but don’t clean

Leisure Family_with_children

10/10

Exceptional

15 Jun 2025

Vedangi Ajay

The tv remote wasn’t working but apart from that a wonderful stay.

Leisure Self

8/10

Excellent

14 Jun 2025

Xiaoyan

Location is very good

Friends_and_family Family

8/10

Excellent

10 Jun 2025

Josefina Kali Van

Great location and safe, comfortable rooms. Bathroom the only disappointing feature, with no space for personal items, shower head kept falling, toilet didn’t flush properly.

Leisure Family

4/10

Poor

03 Jun 2025

David

Good location, staff friendly but room horrible. Huge stain in loungeroom (looked like someone was sick). Sweat stains on the lounge. Walls damaged and dirty. Bathroom grout disgusting. Smelt very bad, like a 24 hour hotpot full of garlic (it wreaked!). Very sub-par.

Leisure Family

10/10

Exceptional

01 Jun 2025

Sury

A nice clean spacious apartment in the cbd area.

Partner

10/10

Exceptional

31 May 2025

Donna

The location of the apartment is wonderful and the staff were excellent ✅
The apartment was a great size , carpets were badly stained but a great stay , thank you

Friends_and_family Family

10/10

Exceptional

14 May 2025

Verified traveler

Big stain on carpet and lots of slamming doors. But great location and good size apartment. Reception staff very nice.

Self

10/10

Exceptional

11 May 2025

Heather

Fantasyic location for what l was in city for.

Friends_and_family Friends

10/10

Exceptional

11 May 2025

Deb

Very close to everythink. Very friendly staff. Thank u for having us.

Leisure Family_with_children

10/10

Exceptional

10 May 2025

Lynne

Close to everything

8/10

Excellent

27 Apr 2025

Neil

Highly recommended if you are looking for an apartment hotel that has a 24 hour reception. The one-bedroom apartment is very spacious.

Leisure Self

8/10

Excellent

24 Apr 2025

terry

Good spot, tidy large room

Leisure Partner

6/10

Pleasant

24 Apr 2025

Peter

Don’t waste your money here.

This would be one of the worst places we have stayed on any travel. We have wondered how the 9/10 or 10/10 ratings have been given by others here. The cleanliness was average, the most uncomfortable couch and chairs, the balcony which we always enjoy at stays looked directly onto the old building next door and the sound of the aircon on its roof was such that it was not possible to enjoy being out there. For a couple staying 5 nights, only one face cloth and one dinner plate seems pointless, and not having a toilet brush in a bathroom is just wrong, especially when they are not cleaning and servicing it daily. Very disappointed with room. Location is definitely all it had going for it.

Partner

10/10

Exceptional

23 Apr 2025

Ian

Good central location. Spacious well appointed apartment. Staff very helpful.

Leisure Partner