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Pullman Melbourne City Centre

Melbourne - VIC · Australia

265 Little Bourke St, 195View location

8.8/10Excellent540 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood6.0/106.0
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pullman Melbourne City Centre

Experience contemporary luxury at the new Pullman Melbourne City Centre, a 5-star hotel in the heart of Melbourne. This upscale hotel offers a sophisticated retreat with easy access to iconic attractions.

Enhance your stay with an Elevate Club Access Lounge package, granting VIP perks like a daily breakfast buffet with champagne, all-day refreshments, evening canapés, and a stunning city backdrop for work or leisure. Enjoy a late 12 pm checkout with this exclusive access.

Read more about this hotelShow less

With a stay at Pullman Melbourne City Centre, you'll be centrally located in Melbourne, steps from Bourke Street Mall and within a 5-minute walk of Melbourne Central. This luxury hotel is 0.7 mi (1.1 km) from Regent Theatre and 0.8 mi (1.2 km) from Queen Victoria Market.

Make yourself at home in one of the 204 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.

Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Melbourne? This hotel has 581 square feet (54 square meters) of space consisting of conference space and 3 meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Ecotourism Australia Sustainable Tourism Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately AUD 20 to 50 per person
    • Covered valet parking fee: AUD 65 per night
    • Nearby parking fee: AUD 28 per night (2133 ft away)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: AUD 60.0 per night
    • Credit card charges are subject to a surcharge of 1.4 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    Korean

    Japanese

    Greek

    English

    Chinese (Mandarin)

    Italian

    Indonesian

    French

    Spanish

Nearby attractions

Emporium Melbourne 0.1 km / 0.1 mi
Bourke Street Mall 0.2 km / 0.1 mi
QV Centre 0.2 km / 0.1 mi
Melbourne Town Hall 0.2 km / 0.1 mi
Melbourne Central 0.2 km / 0.1 mi
Collins Street 0.3 km / 0.2 mi
State Library of Victoria 0.4 km / 0.3 mi
Regent Theatre 0.4 km / 0.3 mi
Hardware Lane 0.4 km / 0.3 mi
RMIT University 0.5 km / 0.3 mi
Flinders Lane 0.5 km / 0.3 mi
Her Majesty's Theatre 0.5 km / 0.3 mi
Fed Square 0.6 km / 0.4 mi
Forum Theatre 0.8 km / 0.5 mi
Princess Theatre 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2019
  • Total number of rooms: 204
  • Number of floors (main building): 15
  • Single rooms: 200
  • Double rooms: 200
  • Suites: 36
  • Accessible rooms: 3
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 53 more facilities & services
  • City centre
  • Bus/Train station
  • Airport
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Photocopier
  • TV lounge
  • MassageExtra charge
  • Ecotourism Australia Sustainable Tourism Certification
  • Breakfast
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

AB

American Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 40 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable7 photos

    Pullman Melbourne City Centre

    DOUBLE DELUXE KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wheelchair-accessible
    • Safe
    • Cable TV
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower
    • Bathroom
    • Satellite TV
    • Slippers
    • Bathrobes
    • Electric Kettle: 1
    • Soundproof room
    • Housekeeping
    • Smoke detector

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 36 m²DBL.SU-2
    DOUBLE SUPERIORPhoto unavailable6 photos

    Pullman Melbourne City Centre

    DOUBLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-2

    Room amenities

    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Cot on demand
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Minibar
    • Bathroom
    • Shower
    • Fridge
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 40 m²DBL.PI-1
    DOUBLE PREMIUMPhoto unavailable6 photos

    Pullman Melbourne City Centre

    DOUBLE PREMIUM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Room amenities

    • Hairdryer
    • Bathtub: 1
    • Shower
    • Bathroom
    • Tea and coffee making facilities
    • Electric Kettle: 1
    • Dining Area
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Welcome pack
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Microwave
    • Fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE PREMIUMDouble or Twin • DELUXE PREMIUMDBT.DX-PI

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Double or Twin DELUXE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 36 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable13 photos

    Pullman Melbourne City Centre

    DOUBLE SUPERIOR

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Room amenities

    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Toiletries
    • Bathrobes
    • Slippers
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Electric Kettle: 1
    • Bathroom
    • Shower
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-4

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 34 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Pullman Melbourne City Centre

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathroom
    • Shower
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Wheelchair-accessible
    • Radio
    • Internet access
    • Minibar
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 48 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable8 photos

    Pullman Melbourne City Centre

    DOUBLE PREMIUM KING BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Room amenities

    • Bathroom
    • Shower
    • Electric Kettle: 1
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Slippers
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Minibar
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 36 m²DBL.SU-3
    DOUBLE SUPERIORPhoto unavailable6 photos

    Pullman Melbourne City Centre

    DOUBLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-3

    Room amenities

    • Wake-up service
    • Alarm clock
    • Toiletries
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Radio
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Soundproof room
    • Housekeeping

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE PREMIUMRoom • DELUXE PREMIUMROO.DX-PI

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Room DELUXE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM KING BEDDouble or Twin • PREMIUM KING BEDDBT.KG-PI

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Double or Twin PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 36 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable10 photos

    Pullman Melbourne City Centre

    DOUBLE SUPERIOR KING BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Welcome pack
    • Tea and coffee making facilities
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Microwave
    • Internet access
    • Radio
    • TV
    • Electric Kettle: 1

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE PREMIUMDOUBLE • DELUXE PREMIUM • 1 Bedroom • 40 m²DBL.DX-PI
    DOUBLE DELUXE PREMIUMPhoto unavailable14 photos

    Pullman Melbourne City Centre

    DOUBLE DELUXE PREMIUM

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-PI

    Room amenities

    • TV
    • Smoke detector
    • Electric Kettle: 1
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Welcome pack
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSIC QUEEN BEDDouble or Twin • CLASSIC QUEEN BEDDBT.AS-QN

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Double or Twin CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BED • 1 Bedroom • 33 m²DBL.AS-QN
    DOUBLE CLASSIC QUEEN BEDPhoto unavailable7 photos

    Pullman Melbourne City Centre

    DOUBLE CLASSIC QUEEN BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Room amenities

    • Individually adjustable air conditioning
    • Electric Kettle: 1
    • Soundproof room
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Pullman Melbourne City Centre

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pullman Melbourne City Centre

8.8
Excellent
540 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
6.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
06 Jul 2026
Ab
Really wonderful hotel, right in the heart of China Town and central to just about everything.

Room was very clean, service is impeccable throughout stay.

Beds and pillows were all great.

Access to city is handy, can go exit either side. More food and shops than you can ever dream of. Melbourne is seriously dense with options.

Of course, being in an area with extreme foot traffic and things to do, you should expect the relevant level of noise. We stayed weekend to weekday and it really makes no difference, the city is alive every day.

You will hear music, trams and general city life. We have a white noise machine and that worked just fine, slept great.

I also want to give credit to their excellent AND functional digital presence. From the pre-check in website (which let you add various things without any payment details, excellent anti-phishing idea). To the self-service kiosk, which is fast, responsive AND accurate, it can also handle a lot of options. It just really stands out, best one I've ever used.

Whole family agreed, if we ever go to Melbourne, we're staying here!
Family_with_children
10/10
Exceptional
04 Jul 2026
Sylvia
Great hotel located right in the city centre.
Staff were excellent, helpful and well knowledgeable. Went the extra step to provide the feeling that nothing was to much to ask for.
Carlos from Guest Services truly made the experience at the hotel wonderful. He was great in providing options for all our needs especially as we had to balance with kids and parents.

Thank you for an amazing stay.
Family_with_children
2/10
Poor
03 Jul 2026
Fengmei
Terrible overall experience! Firstly, the bath towels we get everyday are extremely dirty and disgusting, looks like previous customers used it to wipe shoes or something else! Refer to the photos. Secondly, some of the receptionists are not very friendly to deal with (only one we met had a smile on her face) when I raised the issue of dirty towels in our bathroom, she totally ignored and kept on change to a different subject when I spoke to her. Thirdly, omg the noises you get from outside after midnight is a total joke, I understand the trams close late, but other noises around the areas are unbearable, you’ll need ear plugs to be able to fall asleep. I don’t recommend anyone to stay here, there’s so much more other hotels around the area. First time here and it will be our last!
Family_with_children
8/10
Excellent
28 Jun 2026
Cleve Kevin Robert
Decent hotel in a very central location. If you're visiting for business or pleasure, should be an ideal place.
Friends_and_family Friends
10/10
Exceptional
24 Jun 2026
John
Best location and lovely hotel!
Family
10/10
Exceptional
06 Jun 2026
Sarah
Great location and great hotel. Loved that sustainable outcomes are being adopted and being demonstrated. Highly recommend.
Partner
10/10
Exceptional
25 May 2026
Shannon
Great location and so easy to get to lots of attractions
Friends_and_family Friends
8/10
Excellent
21 May 2026
Dermot
Pleasant short stay. Staff v helpful.
Partner
10/10
Exceptional
16 May 2026
William
Excellent in all respects.
I was on annual footy trip with two teenage grandsons and the hotel gave us complimentary brekkies and a late checkout.
Greatly appreciated all round.
We’ll be back next footy season.
Thank you sincerely.
10/10
Exceptional
14 May 2026
Gavin
Everything was just top shelf. The staff were particularly helpful and made things so easy.

Check in was a breeze, immaculate and clean room. We had a drink on the rooftop bar which was nice.

Breakfast at Eva's was included and there was a great range of choices. Aimed at Western style diet.

Juices were freshly squeezed.

We left our luggage with no hassle on last day and they arranged taxi, even writing down the number we were to utilise.

We will definitely be back and use this product into the future.

Worth the few dollars more for sure. Also the gym was outstanding
Partner
10/10
Exceptional
06 May 2026
Mark
Great location ,super comfy beds
Self
10/10
Exceptional
04 May 2026
Tegan
Clean rooms with plenty of space, nice big bathroom.
Everything you need close by and accessible.
Family_with_children
6/10
Pleasant
28 Apr 2026
Halima
It was fine very central location tho bit noisy
Partner
6/10
Pleasant
24 Apr 2026
Vikram
Access to hotel lobby is terrible
Friends_and_family Friends
10/10
Exceptional
20 Apr 2026
Jimmy
Excellent stay. Literally in the heart of Chinatown so plenty of food choices. Public transport is everywhere so needing a car isn't really required.
Family_with_children
8/10
Excellent
12 Apr 2026
Michael
Was expecting more from Pullman, staff worked there but not with much passion.
8/10
Excellent
17 Mar 2026
Taleisha
Great central convenient location. Clean hotel. Friendly staff.
Partner
6/10
Pleasant
14 Feb 2026
Jennifer
Staff on arrival were lovely but bed was hard and my toilet kept running water. Also we were promised a bottle of wine leach on arrival and did not receive anything - despite following up.
Leisure Family
8/10
Excellent
05 Feb 2026
Lauren
Great gym. Room wasn’t the cleanest.
8/10
Excellent
31 Jan 2026
Antonio
Lovely room.
Partner
10/10
Exceptional
29 Jan 2026
Matt
Excellent stay. Staff were super helpful - friendly but professional. Rooms are clean and modern. Perfect location. Would absolutely stay again when in Melbourne.
Leisure
6/10
Pleasant
27 Jan 2026
Louana
The concierge was so prompt and very courteous, nothing was too much trouble and he was instructing 2 other concierge’s. We used the valet parking.
On arrival the Pullman was underwhelming as the reception was tucked away in a pokey,dark area.
The reception staff were not that obliging on the occasions we spoke to them, not friendly.
The rating for this hotel was way too high and I would give it 3.5 stars.
Not even a complimentary biscuit and no instant coffee, only a toxic pod machine.
A very cheap plastic kettle,
Curtains had rips in them.
I could go on!
Business_and_leisure Partner
10/10
Exceptional
20 Jan 2026
Michael
Great location, clean and tidy room with good amenities, very helpful staff
Leisure Self
10/10
Exceptional
17 Jan 2026
Bhim
Room was very clean. Excellent staff
8/10
Excellent
13 Jan 2026
A
We loved the central location - great for access to transport and shops / restaurants. The room was very comfortable and we appreciated the provision of a water dispenser on each floor.

The lobby decor scheme was an absolute eyesore and gave an awful first impression and the decor throughout was harsh and unattractive. In fact the hotel was much more comfortable than it appeared at first.
10/10
Exceptional
12 Jan 2026
Philip
The room was a good size, clean and quiet.

The Pullman CBD is located near China town and the bourke st mall. Trams are also nearby.
Leisure Partner
10/10
Exceptional
06 Jan 2026
Steven
Exactly what we were looking for. Good friendly staff. Great location with easy access to Melbourne. Loved it.
Leisure Family
10/10
Exceptional
05 Jan 2026
Rebecca
Repeat guests I absolutely love this hotel for our city staycations. The general manager is amazing and always looks after us with a nice little welcome back gift. The rooms are some of the best in Melbourne CBD strongly recommend for an amazing location as well.
Leisure Family_with_children
10/10
Exceptional
01 Jan 2026
Ellen
Hands down best hotel and in the best location with the best staf.
Friends_and_family Family
4/10
Poor
01 Jan 2026
Christothoulos
yes
Family_with_children
8/10
Excellent
31 Dec 2025
Aurora
Room was clean and their service was great. Breakfast was good with many options but portion was small for hot food.
Family
10/10
Exceptional
31 Dec 2025
Hien
Great central city location.
Leisure Family
6/10
Pleasant
30 Dec 2025
Emma
Room was good had all facilities you need , staff were good also , disappointed with roof top bar as this was the only place you could get a drink but had to book a table with them when you tried to walk in if busy they were saying comeback another time , you got free drink vouchers for this roof top bar if you didn’t have room cleaning service everyday which was good but you struggled to get in the Bar to use them . Not a 5* hotel , gym was good also .
Leisure Partner
4/10
Poor
28 Dec 2025
Ajay
The AC thermostat was hard to follow and was not cooling well. Seems like it was electronically locked to 23 C and was not cooling to 19C as required in the summer heat. WiFi was also flaky and not reliable. Had to use my data plan
4/10
Poor
25 Dec 2025
Abhishek
Poor service
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Teresa
Clean, central location and close to all the theaters nearby
8/10
Excellent
22 Dec 2025
huong
Room was nice clean and quite
Partner
6/10
Pleasant
20 Dec 2025
Audrey
Room is ok but receiving email on check out timing, and opting to check out at 1pm with no charge and be told it’s not possible to have late check out afterwards and that I have to pay when a second email is sent is just unfair.
Friends_and_family Family
6/10
Pleasant
14 Dec 2025
Carley
There were two weddings on the night we stayed meaning the restaurant and bar areas were not accessible
Leisure Family_with_children
10/10
Exceptional
13 Dec 2025
Katrina
Excellent location, clean hotel, great service
10/10
Exceptional
08 Dec 2025
Claire lily
Lovely room awesome staff beautiful restaurants awesome locations
10/10
Exceptional
23 Nov 2025
Anilyn
No didnt have time, slept in until check out. Out all night
Friends_and_family Friends
10/10
Exceptional
18 Nov 2025
Skye
Room was a great size for a family of 4, spotless, great amenities.
Leisure
8/10
Excellent
17 Nov 2025
mark
staff were very pleasant and accommodating. Very happy the room was supplied with coffee and towels to compliment the bed numbers ie two doubles 4 towels and eight coffee pods.
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Ryan
The room was great , staff helpful and fantastic location
Business_and_leisure
10/10
Exceptional
14 Nov 2025
Gary
Very cool
10/10
Exceptional
09 Nov 2025
Cameron
?
8/10
Excellent
20 Oct 2025
Ljiljana
No pool
Business_and_leisure Partner
10/10
Exceptional
13 Oct 2025
Daniel
Cool motel, great location.
The club lounge was really good and def worth the upgrade
Only thing missing was having a pool but other than that it was a perfect stay
Leisure Partner
6/10
Pleasant
11 Oct 2025
Natalie
The parking was tricky. Need clearer parking communication.

Self serve check in... not my preference.
10/10
Exceptional
25 Sep 2025
Rajan
great and fresh breakfast and amazing service
Partner
10/10
Exceptional
23 Sep 2025
Tamara
Loved our stay at Pullman city. Staff were super helpful and the location is amazing, if you love to shop. Considering the location the room was still nice and quiet. Would highly recommend this motel.
Leisure
10/10
Exceptional
16 Sep 2025
SZU PO

Great for business trip

Location is perfect and the room is very clean and modern.
The buttermilk pancakes for the breakfast were delicious.
Business
10/10
Exceptional
31 Aug 2025
Merrilyn
A great location, close to shops and beautiful space to stay in !!
Leisure Self
10/10
Exceptional
24 Aug 2025
Rikshant
Location in cbd was very convenient. Dining out was easy especially in the rain.
8/10
Excellent
18 Aug 2025
Vernie
Receptionist was not very friendly. Otherwise comfortable room and great location.
Friends_and_family Friends
10/10
Exceptional
16 Aug 2025
Wai Ling
2 queen size beds and the room is spacious
Leisure Self
10/10
Exceptional
15 Aug 2025
Yen-Chih
Excellent location right infront of swanston st. Team stop, excellent breakfast.
Leisure Family
10/10
Exceptional
13 Aug 2025
Allan
Staff very helpful
Leisure
10/10
Exceptional
09 Jul 2025
Emma
Fantastic staff, very convenient to central Melbourne, walkable to everything. Staff were incredible, particularly Sophie on the front desk and the breakfast staff who went out of their way to make it enjoyable and helpful.
Leisure Family
10/10
Exceptional
02 Jul 2025
Karen
What we liked was it was close to everything, trams, Mall and it was in the city but it was so quiet and out of the way. The streets were busy but you couldn't tell from inside reception. Rooms were spacious and staff very friendly and helpful. I would recommend and stay there again in the future.
Leisure Family
10/10
Exceptional
02 Jul 2025
Tamara
Fabulous property in the heart of the city. Delightful friendly and efficient staff. Beautiful room and bedding. Highly recommend.
Leisure Family_with_children
10/10
Exceptional
29 Jun 2025
Teresa
Great central location
10/10
Exceptional
27 Jun 2025
Ian
Good
Business Partner
10/10
Exceptional
27 Jun 2025
Russell
NA
Business Self
8/10
Excellent
16 Jun 2025
Clarissa
Good location however very noisy environment as expected in the Middle of the city
Partner
10/10
Exceptional
16 Jun 2025
Riza
Great location for shopping
Staff are fabulous!
So helpful and friendly will definitely stay here again!
Business_and_leisure Self
10/10
Exceptional
16 Jun 2025
Liam
Great location, close many dining and shopping options. Tram stops very close.
Leisure Partner
10/10
Exceptional
13 Jun 2025
Amanda
Lovely staff, very clean, excellent location next to Bourke St Mall, walking distance to many shops and restaurants, MCG and Flinders St Station. Will stay again.
Leisure Family
6/10
Pleasant
09 Jun 2025
Elissa
Didn't like off site parking, exit tickets issued from the hotel didn't work. Also wasn't happy with the luggage storage staff member who didn't seem to care he couldn't find our bags on departure.
Leisure Family
8/10
Excellent
25 May 2025
Roger

Great choice.

Great stay. A bit noisy on the first night. Great facilities and restaurant choices. Amazing breakfast. Really clean and comfy.
Friends_and_family Family
8/10
Excellent
24 May 2025
Sonia
Excellent place to stay.Beds were comfortable and there is plenty of room.hotel is located conveniently near shopping and public transportation
Leisure Family
10/10
Exceptional
24 May 2025
Lisa

Best location near shopping and theatres

Best location, especially if shopping or going to the theatre, fabulous and friendly staff. Great room. Heads up - book table at roof top bar Blossum. Great bar but couldn’t stay for dinner or drinks as no room available. Otherwise love love love this hotel. Everything you need.
Friends_and_family Family
8/10
Excellent
16 May 2025
Bashaar
Great hotel and location but perhaps needs some extra staff around reception, valet and porter service. Hard to get reception to answer the phone and really busy downstairs. Otherwise great hotel
8/10
Excellent
12 May 2025
Mustafa
Good location and close to everything and you can walk everywhere.
Leisure Family
2/10
Poor
12 May 2025
Robyn
Valet parking left my car on all night & flattened my battery. Staff said they were unable to find the ‘duty manager’ to rectify the issue when I requested to escalate. None of the phone numbers work and there appears to be no way to contact the hotel once I had left the physical premises. very poor. Avoid this hotel.
10/10
Exceptional
11 May 2025
Kym
Great location. Perfect for short stay
Leisure Family
10/10
Exceptional
01 May 2025
Julie
Lovely hotel beautiful room so clean and had everthing you possibly need will go there again
Leisure Partner
10/10
Exceptional
26 Apr 2025
Jack
It was more than expected
10/10
Exceptional
25 Apr 2025
Cory
The room and bedding were excellent- staff helpful at checkin and out. Parking was easy to obtain. Plenty of things to do in city snd places to eat
Leisure Family_with_children
10/10
Exceptional
16 Apr 2025
Jeffrey
Right in the city centre.
Leisure Family
10/10
Exceptional
09 Apr 2025
John
Excellent staff and lication
Leisure Family
8/10
Excellent
21 Mar 2025
Verified traveler
My stay was good and comfortable. However, I have an international guest traveled with me. He had two small incident which was not expected through a 5 star hotel. It will not be confident for me to bring guest to stay.
Business
6/10
Pleasant
20 Mar 2025
Malcolm

Understaffed

Understaffed. Poor service
Business
10/10
Exceptional
10 Mar 2025
Vincent
Great location, rooms were very clean and service was fantastic. As we had an early arrival we were extremely happy to hear our room was ready when we checked in.
Leisure Family
6/10
Pleasant
08 Mar 2025
ANNA
Room not ready on arrival, was told to wait 25 minutes and they will call me- didn’t receive the call just came back 1 hour later and staff apologised for not calling. Customer service needs lots to improve to make customer value.
Leisure Partner
10/10
Exceptional
01 Mar 2025
David
Location, cleanliness, staff, facilities were all sound!
Leisure Partner
8/10
Excellent
16 Feb 2025
Gareth
Nice rooms, comfy and quiet.
Leisure Partner
10/10
Exceptional
09 Feb 2025
Malgosia

Friends weekend away

Love the location of this hotel, good to find rooms with 2 queen beds! Love the new refillable water stations.
Clean and great service
Friends_and_family Friends
8/10
Excellent
07 Feb 2025
Selvan
Location
Leisure Family
10/10
Exceptional
26 Jan 2025
Gayan
Very nice
Leisure Family
10/10
Exceptional
23 Jan 2025
Verified traveler

Friends trip

Great stay, great location
Friends_and_family Friends
6/10
Pleasant
20 Jan 2025
Candice
Bathrooms were so small and the water leaked from shower so it was a very wet floor when you got out and 1 bath mat wasn’t going to do it. Our room never was cleaned and we had to ask a few times. There was major construction with loud drilling at 7am and we were never warned about. Good location and nice gym but no slippers either which is strange as robes were provided.
Leisure Friends
10/10
Exceptional
10 Jan 2025
Michael
Great friendly and helpful staff
Friends_and_family Friends
10/10
Exceptional
05 Jan 2025
Yang
Unique location , just the other side of Chinatown, surrounding with Shopping centres
Leisure Family_with_children
4/10
Poor
01 Jan 2025
wai
1. can't even find a way to supply me with a two-leg plug adaptor and did not even try. For large hotel like this, the gentleman at the front desk behave like he never run into such a request before.
2, no slippery provided
3. room phone not working, can't even call front desk for help
4, no cups for bathroom use
5. shower floor is so slippery I skidded to almost fall
6. coffee/hot pot service table have no light, can't even see clearly with the table top being black in color
......
lousy hotel that only serves the profit of the company, not the customers

Will not recommend to others.
Leisure Partner
10/10
Exceptional
01 Jan 2025
Rachael
I had never stayed here before and it was new years eve so pretty hectic in Melbourne that night.
THE ROOM WAS GREAT, bed was amazing and i live the pillows, very neat and clean and would definatly stay there again.
If i had to puck 2 faults and there not bad ones, no microwave in rooms, i heat up a heatpack at night and couldnt do it.
And figuring out the different lights on how to turn off, very minimal and honestly will stay there again.
Leisure
8/10
Excellent
18 Dec 2024
van
Room facilities is excellent but their breakfast restaurant is terrible. The restaurant staff needs more training with customer service
Friends_and_family Family
10/10
Exceptional
15 Dec 2024
Rosemaree
Excellent location - central for shopping & dining. Great size rooms - just a bit noisy from street traffic but nothing that would stop sleep. Would definitely stay again.
10/10
Exceptional
09 Dec 2024
Vanessa
This was such an amazing spot. When you walk out the front door you are in front of the Bourke Streel Mall stop in the Free Zone tram area. You can get anywhere in Melbourne from here. China town is around the corner and The Mall is right next door by the entrance with the “red carpet” which is where Uber will drop you off. I highly recommend this hotel for its proximity to the tram, the shopping and food.
Leisure Family

Location & surroundings

Pullman Melbourne City Centre
265 Little Bourke St, 195, Melbourne Vic, Australia

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Pullman Melbourne City Centre

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