Name: Melbourne CBD Central Apartment Hotel
Address: 155 Bourke St Melbourne, Melbourne, AU

10/10

Exceptional

16 Jul 2026

Lisa

Perfect location, clean and spacious apartment, great value for money.

Family_with_children

6/10

Pleasant

11 Jul 2026

Erna

Kitchen were dirty. Nice bed though

Partner

2/10

Poor

05 Jun 2026

Naomi

The room was filthy. Smelled musty and mildewy, grubby walls, bathtub and shower filled with gunk which dripped down the walls when turning the water on. Quilt was uncovered and had blood and urine stains. Couldn’t complain to staff because staffed hours are only 9-4 although when I went during those hours no one was available. There’s a reason this place is so cheap despite the good location.

10/10

Exceptional

10 May 2026

Carmen

Apartment was above expectations for the price

Family_with_children

10/10

Exceptional

27 Apr 2026

Mark

.

10/10

Exceptional

27 Apr 2026

Richard Read

Nobody at check in upon arrival or when we checked out and wanted our bags stored.

Friends_and_family Friends

10/10

Exceptional

22 Apr 2026

Thomas

Nice room

6/10

Pleasant

03 Apr 2026

GARY

The bedroom carpet was extremely dusty and there were cockroaches in the kitchen/lounge

Partner

2/10

Poor

09 Mar 2026

Martine

AVOID BOOKING THIS PROPERTY UNLESS REALLY CHEAP, They are absolutely taking the piss during peak time (Melbourne GP) and charging way too much for what is on offer.
When it says \"Sleeps 3\", it's a lie, it doesn't. They expect the 3rd person to sleep on a dirty sofa (not sofa bed), without sheets, pillow, towels, etc. We had clearly booked for 2 adults and a child.
It's dirty, dusty, old, holes in the walls, kitchen not equipped, even more worrying is the smoke alarm removed, so none in the whole apartment. Its NOTHING like the pictures advertised on the site.
Reception only attended between 9am and 1pm. After hours call centre Staff absolutely rude and condescending. We eventually got given clean sheets to put on the sofa after a really long time on the phone. It then took 45 min for them to bring to the room.

Family_with_children

2/10

Poor

02 Mar 2026

Shannon

Not like the photos. Very dirty

Partner

6/10

Pleasant

26 Feb 2026

Charlie

Good space but dishes and bathtub were unclean, our original room had cockroaches in it but they gave us a new room which was good. Reception hours were confusing. Missing toiletries. The bedding was comfortable. Good location with nearby public transport stops. The fridge was too cold and froze most of our drinks. Overall it was okay.

Partner

8/10

Excellent

20 Feb 2026

Trish

Room was fine. It’s going to need some updating soon. It was quiet and comfortable. Appreciated the AC being on and music playing on when I arrived as it was a late night

Self

10/10

Exceptional

17 Feb 2026

Katrina

Friendly staff, budget wise for city areas, great location. I checked in after reception hour, then I called their office and the operator assisted me with friendly and clear instruction to get the key.

Friends_and_family Family

6/10

Pleasant

22 Jan 2026

Mitchell

The room was presented decently well but had some issues. The biggest being the situation around the climate control. Despite being set to its lowest temperature and highest fan speed, it did not meaningfully reduce the temperature of the room. In addition to this there are no fans or openable windows in the room to alleviate this issue. Some of the bedroom lights would not turn on. The soap dispenser in one of the bathrooms had fallen off its wall mount. In terms of amenities, the TV was very basic (very small in size and with no provision for loading streaming services). In terms of presentation, the only notable issue was the presence of dirty dishes in the dishwasher. Apart from these things, the room was very spacious, comfortable and nice. The bathrooms were very nice and well appointed with a spa. There was a nice kitchen and laundry room. The service at reception was polite, effective and pleasant.

Leisure Family

6/10

Pleasant

20 Jan 2026

Yu Fen

Fantastic location. Staff nice people, but would be better to have more staff hours for more quality services. Cleanness is average, should spend hours on Spring cleaning.

Business_and_leisure Family

10/10

Exceptional

10 Dec 2025

Nemelba

The room was fantastic and staff could not help us enough.

Leisure

6/10

Pleasant

03 Dec 2025

Robyn

The whole apartment is very much in need of update. Kitchen cupboards are dirty.
Can’t believe we have to do dishes or you will charge $50. 😩
Upon arrival, no one on reception.

Leisure Partner

6/10

Pleasant

25 Nov 2025

Melissa

The apartment itself was fine.

Had to call four times and waited on the phone out the front for over 10 minutes before a real person answered the phone to check me in. There were some trash/wrappers left in the bedroom from a previous guest?

Leisure Partner

8/10

Excellent

24 Nov 2025

Leonie

First room was nothing like the online photos. There was one very small window making the room small and dingy. There were also steps in the corridor leading to the room,301, not good as I walk with a cane and steps are a problem. Thanks to Tammy, she arranged to move us to another room with did reflect the online photos and no steps. Made the rest of our stay more enjoyable,

Leisure Partner

8/10

Excellent

22 Nov 2025

Daryl

A full kitchen. Large room. Separate bedroom and office area. Hint. Just check beforehand, as they are often not at reception and you need to get a code for a key box at the door outside. And text some ID. Painful for sure.

Business

2/10

Poor

13 Nov 2025

Nafez

There was a holes in the wall where it looked like someone had punched it.
The pillows were very soft and I looked in the wardrobe and there were three yellow stained pillows with no covers
People were running up and down the hallway most the night.

2/10

Poor

13 Nov 2025

Paul

The room was unclean, and the passageway/elevator had rubbish on the floor. The room had no natural sunlight, and the curtains were hanging off. The lamp did not work.

Leisure Partner

6/10

Pleasant

12 Nov 2025

Andrew

It served its purpose as a quick over night stay but I wouldn’t be rushing back. The front desk closed at 1pm even though when I booked it said different.
Didn’t have storage room for our luggage once we checked out which made difficult. For the rest of our day as our flight wasn’t until 5pm.

The gentlemen on the front desk was fanatic, helping us out where to find storage lockers at southerner cross station.

Leisure Family

8/10

Excellent

12 Nov 2025

Jason

Central location well priced room

Leisure

8/10

Excellent

08 Nov 2025

Fiona

Great for the price and location. Needed to have a dish cloth or brush to clean dishes. Linen clean. Bed comfy.

Leisure Partner

6/10

Pleasant

30 Oct 2025

Yan Lok

Room size is big, equipments are good (especially kitchen)

Very convenient location

Staff are not always in the reception so better ask everything beforehand

Leisure Family_with_children

4/10

Poor

27 Oct 2025

Michael

Noise

I arrived to my room with a frozen over freezer which took 2 hours for me to defrost so i could use it for the week the room was run down the bathroom was old spa bath not operational the rooms not noise insulate as i heard everything from the apartment above me from high heels on the wooden floor all night to their bedroom activities front desk wasnt 24 hours so i had to help people who did speak English well with room problems or contacting help what i saw advertised in the picture of the room didnt even come close to the pictures .i had a very temperamental microwave and washing machine

Self

8/10

Excellent

21 Oct 2025

Ross

Great location friendly staff

Partner

4/10

Poor

20 Oct 2025

Carrie

The shower head had a hole in it so that water sprayed 90 degrees across to the wall.
The freezer was so iced over it could not be shut.
No staff available upon checkin or check out

Leisure Self

10/10

Exceptional

20 Oct 2025

Debbie

This is a fantastic place to stay, central to public transport and China town, highly recommend

Business Self

4/10

Poor

18 Oct 2025

Julie

Not for us

Room just basic cleaned .. dust all over dining table … 3 people 2 towels had booked for 3
Check in late 9pm was a disaster we had no email or call to give us instructions to date prior and it took 40mins over the phone with an agency who had zero care factor
Good location is the only positive

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

Nathan

The location was great, the room seems out dated.

Leisure Self

6/10

Pleasant

04 Oct 2025

Ben

Great location with easy walking to shopping, food & entertainment. Apartment great layout. Only saw someone at reception once. Apartment could have been cleaned a lot better, rubbish in between couch cushions. TV could do with an upgrade. Bathroom needing an upgrade with toilet constantly running, leaking around shower head, ?soap holder knocked off wall so there was a hole. Could do with a repaint to freshen up. Overall with a bit of TLC would stay again.

Leisure Family

2/10

Poor

28 Sep 2025

Damian

The room was filthy, holes in walls and doors, shower head was split so didn’t work properly, soap dispenser fell off the wall. I was going to be late checking in, tried ringing 3 time that day to advise them but no one answered and then went I got to the hotel I had to hold on th phone for 15 mins to speak to someone so I could check in.

Self

2/10

Poor

26 Sep 2025

Sarah

The place was super dirty, no remote for the AC or TV was provided, the lamp in lounge room was broken, the soap dispenser in bathroom leaked and was broken.

10/10

Exceptional

14 Sep 2025

Robin

A short trip to Melbourne

My stay was amazing I would recommend these apartments to anyone wanting to stay in the CDB. Close to everything and good transport. Staff were courteous and helpful, the apartment was clean and well set up. I could not have asked for anything better.

Friends_and_family Friends

4/10

Poor

06 Sep 2025

Niki

There was vomit in the elevator. So gad to use stairs to the 4th floor a couple of times. Eventually a resident came and cleaned it since no staff to clean it up. Rooms were not cleaned. Dust everywhere. Bed was comfy and location was excellent. But the cleanliness was its downfall. Never again!

Leisure Partner

10/10

Exceptional

06 Sep 2025

Monica

Friendly staff. This is my third stay. Will come back again.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Janine

Staff very friendly

Leisure

6/10

Pleasant

03 Sep 2025

Sue

Good value for money. Excellent position to Atheneum theatre. Unlikely to cook in apartment as the cooking pans and utensils were old and dirty.

Leisure Partner

6/10

Pleasant

15 Aug 2025

Janette

Tv didn’t work only channel 7, cleanliness of apartment wasn’t the best. No option to park except public parking which was expensive

Business Family

10/10

Exceptional

02 Aug 2025

Wayne

.

10/10

Exceptional

28 Jul 2025

ian

great location
very easy check in
helpful staff
will definately stay again

Leisure Self

8/10

Excellent

16 Jul 2025

Shirley

Really central, and clean

Lovely two bedroom apartment, very clean and spacious. Central to everything in the city with a tram stop right outside. The only fault? Not sure why an apartment, with sleeping for four adults, would only have one small 2 seater couch, perhaps the other one was being replaced? There was certainly room for another.

Friends_and_family Family

4/10

Poor

14 Jul 2025

Wayne

Paid for a 2 bedroom apartment with king and queen size beds. There was no king bed and I was informed that was due to the advertising on the booking website. I initially needed both beds but one of my companions did not accompany us so it was just myself and my partner (no cancellation available). I was offered a one bedroom with a king, but my partner had already laid out preparations for the evening so it was declined. I didn’t have my measuring tape but beds felt like doubles only. This resulted in my partner and I sleeping in separate beds as I’m 6ft 3 and need a bigger bed.
Staff are entitled to breaks, but having reception on a meal break at 2pm (check in time) seems a little wrong. And in the morning, there were at least 6 people wanting to enter the building with reception not staffed and the door locked.
All in all, decent space but will look elsewhere.

Leisure Partner

8/10

Excellent

13 Jul 2025

William

The hotel is conveniently located or everything we wanted. The girl on reception was brilliant, she really made us feel welcome

Leisure Family

10/10

Exceptional

13 Jul 2025

Tuong Manh

The location is great right in the down town. Parking is a little bit problem.

10/10

Exceptional

05 Jul 2025

Gregory

Will stay again.

Comfortable, friendly, central, close to transport had a washing machine and drier which was handy.

Self

2/10

Poor

30 Jun 2025

Samuel

Poor hotel took my money and gave me nothing in returned because i cancelled. Don’t stay there they will rip you off

Leisure Self

10/10

Exceptional

25 Jun 2025

Lee P

Excellent accomodation for holidays, highly recommended :)

Partner

10/10

Exceptional

22 Jun 2025

Kieron

Friendly staff. Great location.

Leisure Self

8/10

Excellent

20 Jun 2025

Chantelle

Our room was extremely spacious for the 6 of us. It was very clean and had a fabulous view of the city. It was close to everything that we needed and the trams were right out front. It was a little odd walking across the road and entering our room through a shopping centre and using a couple of lifts but the room was worth it. The only thing that we had an issue with was that the heating was only blowing out cold air. After ringing the man on the front desk (who was great), he confirmed that it was not working properly so he then gave us extra heaters and extra blankets which we used for the 2 nights we stayed.

Friends_and_family Family

4/10

Poor

08 Jun 2025

donna

Room had not been cleaned and reception had to clean which took an hour

10/10

Exceptional

01 Jun 2025

Alida

Pros: Large apartment, fully equipped kitchen and laundry. Perfectly clean. Large spa bath. Located right next to Bourke St Mall, trams at doorstep.
Cons: Free wifi dropped out frequently. Reception only open until 1pm on Sundays.

Leisure Self

8/10

Excellent

29 May 2025

vanessa

The location was amazing and easy to access. The rooms were tidy.

Leisure

8/10

Excellent

28 May 2025

Sue

It was conveniently located for my city meetings

Business

8/10

Excellent

25 May 2025

Jina

The property is excellent value for the location and size of room. It has everything you need for a short stay and is super handy for transport being right outside a free city loop tram stop. It has a certain weary feeling about it but nothing that you wouldnt expect at the price point.

The bed was super comfortable with fabulous crisp and clean linen and a very welcome extra blanket and pillows. The washer-dryer was also really helpful.

Check-in was easy and welcoming.

Definitely recommend as a great stopover or short-stay location.

Business Self

6/10

Pleasant

22 May 2025

David

Was cheap. Received what we paid for.

Leisure Partner

6/10

Pleasant

22 May 2025

Verified traveler

Underwhelmed

Website picture had a shower/bath pictured, my room only had a shower. It was possible to hear the building waste/laundry water due to the room being on level one.
Big windows to let in sun.

Self

8/10

Excellent

20 May 2025

Christine

Perfect location, tram stop right out front

Leisure Self

10/10

Exceptional

11 May 2025

Monica

Friendly staff. Room was massive! Tidy and lovely view. Only thing of note was the heater didn't work. Would definitely stay again.

Leisure Partner

10/10

Exceptional

05 May 2025

David

Only had one night but no issues at all. Enjoyed our stay very much. Staff were very friendly and facility excellent.

Leisure Family

8/10

Excellent

11 Apr 2025

gordon

They make it easy for an early check in , speedy and helpful staff

10/10

Exceptional

09 Apr 2025

Jason

Great Value Hotel

Great hotel and location. Staff are always friendly and helpful. Perfect for our needs.

Partner

6/10

Pleasant

02 Apr 2025

Verified traveler

Book out of necessity only

The location was great for what we needed

Friends_and_family Family

6/10

Pleasant

24 Mar 2025

cheryl

Tim on reception was fantastic. As we entered our 2 bedroom apartment we found that not much cleaning had been done except the beds were clean and redone. Kitchen floor was dirty and food particles still on the floor. The floor had not been mopped. No one had vacumed either as there were pieces of food on floor and even a dead beetle in one bedroom. Showers weren't clean and there was so much dust.
Tim came to our rescue. We left so he could do what the cleaners should have done. Thank you Tim.. The cleaners need a good talking to.

Leisure Friends

2/10

Poor

23 Mar 2025

Lyndon

No tv remote ,no hand soap ,empty red bull can left on bench

Leisure

4/10

Poor

19 Mar 2025

Sharon

Not a penthouse…more like an outhouse!!

This was advertised as the penthouse- 3 bedroom with full kitchen blah blah blah. It was a great space for a three bedroom apartment but that’s where it ended. Spabath - not working (hadn’t been for awhile by the look of the bath), NO WIFI at all, 3 bowls and odd assortment of crockery, light globs blown or missing (big like the service and manager!!!) gas stove top not working and leaking gas that meant flare ups would occur when gas got to the one element that would ignite- fire hazard and scary dangerous!!! The dryer had more hair in it and wrapped around the filter than I have on my head - it made me gag to see. There was also a very large gap between the floor and the wall in the main bedroom that appeared to be wet and possibly why the spa bath wasn’t working. My feet were blacker from walking bare foot on the carpet than being at the F1 races all day in the dust - and mud! Besides being on the top of the building there was NOTHING penthouse about this apartment. Oh and it wasn’t even the building on the map it was a different place around the corner from the check in building!!!!

Friends_and_family Family

6/10

Pleasant

19 Mar 2025

Tegan

Very strong smelling cleaning products used. Air conditioning didn’t work and no one on reception after 6pm to ask. No remote for tv. Bed a bit softer than my back can handle but what you expect for the price. Great location, but that’s about it.

6/10

Pleasant

07 Mar 2025

Jade

Overall condition of the property did not reflect the price, good location though!

Leisure Friends

6/10

Pleasant

04 Mar 2025

Chloe

Because i was arriving after hours i had to pay the deposit etc before arriving. I rang 8 times the morning of, to no answer. I was beginning to stress that if they didnt answer i wouldnt have my room i had paid for when i landed. 2 hours from arriving in melbourne they finally answered and did not give any apology for making the morning very stressful. Once i arrived i realised my room had been upgraded. The room itself was nice, but there were dirty marks on the walls in every room, bandaids holding the back of the remote control together and carpet squares too small for the empty spaces. Location wise is perfect. Tram stop right out of the front to get anywhere and everywhere and close to everything. Communication is key and for it to be cleaned properly.

Leisure Family

10/10

Exceptional

18 Feb 2025

Jean

Trams out side of front door staff were very helpful nothing was to much trouble for them to tell you.

Leisure Partner

4/10

Poor

15 Feb 2025

Jemalyn

Floor is so dusty and the toilet is dirty.

Business_and_leisure Partner

8/10

Excellent

10 Feb 2025

Tanya

The guy at front desk was helpful and offered us a portable bed when we realised there was only one bed in the room for 3 people.

Leisure Family

4/10

Poor

26 Jan 2025

Wayne

Room was very dirty and bathroom/toilet had a smell and was in poor repair.

2/10

Poor

14 Jan 2025

Verified traveler

Told no booking when arrived. When finally in room the air conditioner didn't work, tv remote didn't work at all and shower head was average.

8/10

Excellent

01 Jan 2025

Alexandra

Excellent location

Amazing location in the heart of Melbourne. Room was very dated though and the carpet felt greasy. It was perfect though for our trip as we didn’t spend a lot of time actually in the room. The kitchen was really good.

Partner

6/10

Pleasant

03 Dec 2024

snezana

The apartment is roomy and clean. The kitchen was okay, but the cooking utensils were not very clean. The window cannot be opened to let in fresh air. There as slight sewage smell in the bathroom. It is suitable for an overnight stay but could benefit from fresh paint and a better mattress

Leisure Self

8/10

Excellent

29 Nov 2024

Liz

Great locations and lots of room for a group of 6. The bathrooms are a bit dated

Leisure Friends

8/10

Excellent

26 Nov 2024

William

Great location, friendly staff.

Business Partner

6/10

Pleasant

22 Nov 2024

Debra

Could be a lot cleaner

Leisure Self

8/10

Excellent

15 Nov 2024

Philip

Only just

This was a 2 bedroom APT but 2nd bedroom had a big opening into lounge/kit no privacy, main room was not really clean. Shower over bath, very old needs refresh. Good location for facilties

Friends_and_family Friends

8/10

Excellent

07 Nov 2024

Scott

The property is very central. It was a little noisy at night but that might just be because we live somewhere quiet. The property appears to be quite old.

Leisure Family

8/10

Excellent

07 Nov 2024

Kally van

Handy to Forum theatre 😊

Leisure Friends

10/10

Exceptional

31 Oct 2024

Tony

na

8/10

Excellent

25 Oct 2024

Michelle

Great location, lots of room!

Leisure Family

4/10

Poor

24 Oct 2024

Silke

We got upgraded to an Executive Apartment, which made us wonder, what the Classic Apartment would have looked like .Needs TLC and a good clean. Wifi was not working well. They advertised for parking, but when we tried to book our car in, we were told that there is no parking.

10/10

Exceptional

23 Oct 2024

John

Large until. Good value for money.

Leisure Partner

8/10

Excellent

13 Oct 2024

Shannon

Location was amazing.
Value for money

Leisure Family

10/10

Exceptional

13 Oct 2024

Daisy

Comfortable, clean. Only the sofa needs to be replaced. Otherwise the stay is vary much to our taste.

Partner

8/10

Excellent

12 Oct 2024

Chauntelle

Great location. Had everything we needed.

Leisure Family

6/10

Pleasant

10 Oct 2024

Steffen

Bedroom had no windows, and no aircon, was hot. The room was very dusty and overall unclean. Bedsheets were flat sheets wrapped around a blanket, which had god knows what stains on it... the sheets would move over night and your faced with this filth in morning. We ended up only using the hotel as a bag drop and hit up the great ocean road. Will not stay there again. -- Would have taken it up with front desk but they were literally never there.

2/10

Poor

07 Oct 2024

Andrew

I was looking for somewhere to stay near Melb cbd that had parking. The ad for the accommodation said that parking was available. When I got there I was told that not only do they not have any parking available, they have never had any in the first place. FALSE ADVERTISING

DON’T SUPPORT BUSINESSES THAT LIE.

6/10

Pleasant

03 Oct 2024

Tanya

Significant misalignment between the property rating and the condition and facilities of the hotel. Very disappointing.

Leisure Family

4/10

Poor

30 Sep 2024

Wayne

Very old run down facility. Needed a proper clean ie, benches, cultery and crockery. Service from staff very lacking.
Good location,bed was very comfortable.
Would not stay here again.

Leisure Partner

8/10

Excellent

26 Sep 2024

Shelley

We found theocation to be brilliant. Unfortunately, a shower over a large spa bath made it difficult to get into and out of. The bed was incredible.
Definitely would revisit

Leisure Partner

10/10

Exceptional

24 Sep 2024

Susan

Slept well on comfortable bed - chose the bedroom without the patio. The other room with a patio was quieter than a lot of other hotels too though. Lots of space, great cooking facilities and great when you are staying with friends or family. Could not find the power switch for the spa, in either of our two apartments - the switch on the spa was ok but needed to be able to turn the power on - was too late at night and then early in the morning to disturb the manager.

Leisure Friends

10/10

Exceptional

23 Sep 2024

Derek

Cheap and cheerful

10/10

Exceptional

21 Sep 2024

Susan

A great stay in a quiet room with comfortable beds and lots of space. Excellent kitchen and excellent customer service. Spa doesn't have an on switch so really is just a bath - our friends in other room couldn't find an on switch either.

Leisure Friends

8/10

Excellent

18 Sep 2024

Bohdan

Had a great stay only thing I didn't like is the bath would run out of hot water before you could get the water past the Jetts to have a spa.

Leisure Partner