Name: Punthill Manhattan
Address: 57 Flinders Lane, 57, Melbourne, 3000, AU

8/10

Excellent

19 Jul 2026

Lisa

Check in was delayed as room was not ready
We had noisy guests in the room next to ours first night
And our heater was not working in original room and wifi was non existent
Diego the host came and saw us on the second day and apologised and gave us a new room - heater was so nice to have again and redeemed our first impressions of the hotel

Partner

10/10

Exceptional

19 Jul 2026

Luke

Good location
Clean
Spacious

Friends

8/10

Excellent

15 Jul 2026

Peter

Our Go-To Melbourne Spot!
Punthill Manhattan is our favorite base in Melbourne. The location is perfect, and the staff are always excellent. While the bathrooms are a little outdated and due for a refresh, the overall experience is great. We always look forward to returning!

Partner

10/10

Exceptional

28 Jun 2026

Louise

Always our first preference when staying in Melbourne.

Partner

8/10

Excellent

25 Apr 2026

Sonya

Bedroom floor white patches on the carpet

Partner

8/10

Excellent

19 Apr 2026

Caroline

Given that this property was really impacted by construction next door the price, allowing for the fact that it was during the AO, was pretty good as it was very easy walking distance to Melbourne Park. Our room was an absolute dungeon, there is no other way to describe the rooms in the basement! We were realistic about this however, due to the conditions in play and once the construction is finished things should be a lot better. They don't try to pretend they are anything more than a mid range hotel but I would stay here again because the location is fantastic for the AO and the staff were lovely.

Partner

10/10

Exceptional

10 Apr 2026

Amy

Small but functional room. Had everything we needed for one night.

Leisure Family

8/10

Excellent

08 Apr 2026

Antony

Room Type: Superior One Bedroom on 3rd floor. Got a good price as construction was happening close by, but this was not much of an issue as we were there mainly over Easter.
Nights Stayed: 5
Location: 4.5/5. Quality pubs and restaurants nearby. Movie theatre over the road. Not far to main part of the city. A bit further from major supermarkets, but a local IGA just around the corner and transport (trams) nearby.
Bedroom: 5/5. Bed was firm, very comfortable. Side tables with lamps on both sides. Room very dark at night, despite being blinds rather than curtains. Sufficient storage. Had iron & ironing board. One of the two overhead lights was out, but no biggie.
Staff: 5/5. Great, especially Leshae.
Lifts: 3/5. Only 1 lift. Worked well, but a risk if something goes wrong.
Shower: 4/5. Good heat and strength, though odd setup meant there was a risk of flooding if the drain was blocked (ours was, but staff gave us some Draino which largely fixed the issue). A little bit of mould. Limited towels (but extras provided when asked).
Laundry Facilities: 5/5. Separate w/machine and dryer. Good setup in bathroom, as it had clothes drying rack and two strong heat lamps above, so clothes dried very quickly.
Kitchen: 4/5. Fine. Full Fridge/freezer (albeit a small one), oven, stove top and microwave, coffee machine, toaster and kettle. Full sized dishwasher (old). Not quite fully fitted out for cutlery, pots & pans.
General Room Conditions: 3/5. Clean, but quite dusty. Couch and singe si

Partner

6/10

Pleasant

17 Mar 2026

Shelley

I was advised that my room had to be changed last minute and I was put in a larger room. The room was very dirty with visible dirt on walls, skirting boards and doors. The room was not at all sound proof and did not have block out curtains on any windows. The main room windows only had semi-sheer blinds that could be seen through. All noises from outside could be heard and if I had not had my sleep eyemask I would not have been able to sleep due to the bright lights coming in through the window straight onto the bed.
Overall, the dirtiness of the room and the noise and light made ot a not pleasant stay.

10/10

Exceptional

01 Mar 2026

Deborah

Liked the location and the room great space

Self

10/10

Exceptional

23 Feb 2026

Maree

Courteous staff. Big room.

Friends_and_family Friends

2/10

Poor

20 Feb 2026

Joy

No lift at the entrance /ramp. Bad service. Terrible dirty room. Toilet paper in the toilet, dishwasher was yuck and smelly with rubbish inside. Not enough towels. No cleaning gear. No housekeeping for 4 days. There was rubbish in the lift and smell of weed. Some staff members were not helpful and professional.

Friends_and_family Family

8/10

Excellent

17 Feb 2026

Marta

Clean and spacious, good location.

6/10

Pleasant

15 Feb 2026

Jack

Lovely hotel in a good position however the construction noise next door was unbearable. We were not advised about the early morning racket 6:00am until well after checkin, 12:50am!!!

Business Self

8/10

Excellent

12 Feb 2026

Peter

Room was great, location was great, staff was friendly and effective.

Business

10/10

Exceptional

04 Feb 2026

Hyeree

Beautiful place

Leisure Partner

8/10

Excellent

02 Feb 2026

Ken

Receptionist was excellent ... only downside was building noise next door

Partner

10/10

Exceptional

29 Jan 2026

Julie

Loved the large fridge with a real freezer - and also the in-unit washer and dryer. The unit was spacious and comfortable.

Partner

8/10

Excellent

28 Jan 2026

Bronwyn

Staff and amentities.

Leisure Self

6/10

Pleasant

25 Jan 2026

Jane

Great location, rooms very tired need some refurbishing. Staff friendly

Friends_and_family Friends

8/10

Excellent

25 Jan 2026

Luke

Look rightjy

Leisure Friends

10/10

Exceptional

12 Jan 2026

May

Very friendly

8/10

Excellent

01 Jan 2026

Preben

Location and the apartment was perfect for our stay.

10/10

Exceptional

09 Dec 2025

Debora

Apartment was clean and tidy with everything we needed for our short stay.

Partner

6/10

Pleasant

14 Nov 2025

Ezekiel

The apartment was clean and tidy and sufficient for our 3 night stay. It had everything we needed and more. The location is very central and walkable throughout the CBD. There are also tram stops nearby within the free zone. Check in after hours instructions were clear and easy to follow. We could also leave our luggage after check out to do more exploring.

Unfortunately the wifi was terrible. It was very slow (speed test was showing up to 2Mbps download speed) and basically unresponsive. It could be due to the location of our room and that we weren’t getting any signal. I did mention this to the front desk but they weren’t able to help. Luckily we had a large mobile data plan so we just used that instead.

Leisure Friends

8/10

Excellent

09 Nov 2025

Antony S

excellent reception staff - responsive, helpful, attentive.

8/10

Excellent

28 Oct 2025

Stella

The pillows and blankets didn’t smell fresh. The bed was soft, and overall the aircon made the room colder not warmer. However, the overall room was spacious, and had all the basic amenities required for a comfortable stay. I really liked that it had a constant flow of hot water and internal access to washing machine and dryer.

Self

10/10

Exceptional

27 Oct 2025

Kirsten

Great stay. Staff were extremely helpful and great 2 bedroom apartment. Been here before and will be back

Leisure Friends

10/10

Exceptional

19 Oct 2025

Dianne

I am a returning guest to Manhattan. The suite was spacious, extremely clean and comfortable. There were washing and cooking facilities in the suite The staff were very helpful, welcoming and a great asset to the business. I will return again. Thankyou

8/10

Excellent

14 Oct 2025

Rob

nice.

upgraded to a beautiful room with high ceiling. looked like a scene out of big brother tv series.

spent most of my time in the bathroom. seriously good , tho.

im a big fan of punthill brand and veriu , apparently , normally out of my budget. this was a free night aprox. 2 years in the making. GREAT

Self

6/10

Pleasant

13 Oct 2025

Sharon

Lovely hotel. Warning to anyone traveling there is construction going on so very noisy from about 7am. Bonus the hotel had ear plugs available to use.

Business

8/10

Excellent

09 Oct 2025

David

Stayed in a room on the east side of the building. A new development on this side of the hotel means our room was very dark. Maybe the hotel should make that very clear when making a booking. Also, the air conditioning wasn’t very effective. The room was a little too warm but there was nothing we could do about it.

Partner

8/10

Excellent

07 Oct 2025

David

1 night in Melbourne

A well located hotel if you are doing football, concerts etc around the MCG precinct. 1 bedroom rooms provided great extra living space and all necessary amenities. Room did not have any great views and was noisy as next to a construction site but this was communicated as part of the booking process so no surprises. No construction at night so still plenty of quiet time. Bathroom was a bit dated but some rooms have been renovated. Overall a comfortable hotel in a good location and Zach Brown Band was fantastic.

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Rhys

Excellent location

10/10

Exceptional

19 Sep 2025

Tegan

Room was very large, clean and well equipped

6/10

Pleasant

09 Sep 2025

Karwei

The first night was impossible to sleep — the building was so noisy from the strong wind (felt like a cyclone!), and I’m usually a deep sleeper. Luckily, the next night was calm and I slept well. Great location and very affordable, but cleaning needs improvement as we found leftover food in the fridge. Friendly staff fixed it quickly. Bring earplugs if you’re a light sleeper!

Leisure Friends

10/10

Exceptional

01 Sep 2025

Christian

Excellent experience

I had everything I needed and more, thank you!

Close to Parliament and Flinders St stations and every larger shop within 5-10 minute walking distance.

The apartment exceeded expectations and the washer and dryer came in handy. I would have loved to cook but no need with everything available so close by. One thing that would be even better is a larger TV, 32” is too small for the room.

Staff were super attentive and great communication, thank you for a very pleasant stay.

Friends_and_family Friends

10/10

Exceptional

24 Aug 2025

Tamara

A great stay, hotel staff were friendly and helpful - thank you!

4/10

Poor

07 Aug 2025

Jordan

Not as pictured

Room was not as pictured. Photos show a loft style apartment which was not represented in the room we had. Room was grubby and smelled bad.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2025

Sally

Reasonably priced 3 bed apartment in great location

Leisure

8/10

Excellent

04 Jul 2025

Debbie

Nice comfy bed
Very noisy

Leisure

10/10

Exceptional

04 Jul 2025

Chels

It was a fantastic property to stay out and it is an extremely close to multiple theatres in the Melbourne CBD. I will definitely consider staying here again if I go to Melbourne to see musicals. It's also extremely easy to navigate around the CBD from the location.

Leisure Family

4/10

Poor

04 Jun 2025

Dylan

Very underwhelming

Room very worn, next to construction zone, not cleaned by 3pm despite arriving at 12:30pm

Business

8/10

Excellent

02 Jun 2025

Rhonda

Very clean and neat, but the fittings and furnishings are a little tired. The instructions for the air con were not very clear; not sure that we mastered it!
Sadly the building works surrounding the property detracted from the ambiance.

Friends_and_family Family

8/10

Excellent

29 May 2025

Melissa

Great property, location, convenience, parking however was construction on the adjoining building at the time of our stay which made it a little less enjoyable.

Leisure Family

8/10

Excellent

28 May 2025

Sarah

Was told about the construction so was aware there’d be noise, but didn’t expect the out of hours to

10/10

Exceptional

25 May 2025

Dianne

The property is in an excellent location, close to shops, transport, restaurants, gardens, theatres. The check-in was quick and the lady on the front desk was helpful and extremely pleasant. She is an asset to the business. The apartment itself was very spacious. It was very clean and had great resources (stove, hob, washer/dryer, air con/heating, TV). There was a shower over a bath but the bath mechanism didn't work (they may have decommissioned the use of baths due to water usage concerns??). I had been pre-warned about noise from surrounding building works. I stayed on a Sunday and so there was no noise. It did start up at 7am. on the Monday morning but wasn't actually that bad. I would happily stay at this establishment again. Thank you.

8/10

Excellent

22 May 2025

Elizabeth

Wish we knew about construction next door!!

4 night stay, would have expected room serviced at least once. Had to ask for kitchen supplies replenished. Great room size and location perfect.
Noise from building site very annoying, especially at 6:15am! And light from next door overnight not blocked out by the blinds. Wouldn’t stay again until building next door finished.

Friends_and_family Friends

4/10

Poor

20 May 2025

Brad

Major MAJOR construction site happening right on the side of my room and noise from 6am was significant. Also workers on-site and no ability to have blockout blinds basically prevented use of main living area until all work was finished for the day was not ideal.

Once all works done this might be better.

Business Self

10/10

Exceptional

09 May 2025

Nathaniel

Clean and comfortable room, close to everything and staff were helpful. Building works close by did not affect our stay.

Leisure Family_with_children

10/10

Exceptional

09 May 2025

phillip

3 day getaway in Melbourne

We were welcomed by a lovely girl at reception, very helpful
Room was very clean and bed comfortable
All amenities there . .we certainly would recommend 👌

Partner

8/10

Excellent

19 Apr 2025

Mike

Stayed in the basement rooms which are high ceilings warehouse like. Good value. Could benefit from blackout curtains as have opaque roller blinds at the moment with all might lighting from the building next door.

Business Self

2/10

Poor

04 Apr 2025

Jay

Very noisy with construction right out the window. No block out blinds on window so construction workers could see directly in, very dusty & shower wasnt clean

Partner

4/10

Poor

27 Mar 2025

arnel

I was just after the basic services.

Given its location I was expecting a better quality of service. The place was spacious and in a avery god location. HOWEVER, we stayed for 4 nights, NOT once did the room get serviced, towels.not replaced. We had 3 small coffee satchells to share between 2 adults for the period. 4 small caplets of milk . No welcome biscuits either. One tiny piece of soap to be shared by tow unrelated asults. One tiny shampoo, conditioner and body wash , agaon to be shared by 2 adults. One shared hand towel and one floor towel. for the full stay. One pillow per bed. I have not yet.mentioned the construction next door, everyday. Literally, we could not peoperly hear each other when talking. I travel quite a bit, and have not had this experience.

Business

6/10

Pleasant

25 Mar 2025

jane

The apartment was very dark and you could not see daylight. There were works being carried on next door which started at 7am and it sounded like the workers were in our apartment.
Credit to the managers that they did warn me about the works when I booked.

Partner

10/10

Exceptional

20 Mar 2025

Andrew

Friendly staff, great location and great amenities.

10/10

Exceptional

17 Mar 2025

LETTICE

Thank you for the 2-bedroom upgrade. This definitely made the stay more comfortable after a long and rainy day at the Grand Prix. It would have been nice if there was no construction next door as that was an early wake up call— but we were advised previously so it was to be expected. We’ll definitely go back!

Leisure Friends

10/10

Exceptional

28 Feb 2025

Raj Kumar

Construction next door was annoying but everything else was pretty amazing

Business_and_leisure Self

6/10

Pleasant

19 Feb 2025

Sara

It's ok if you don't want internet.

We stayed in a two bedroom family apartment, and also rented a one-bedroom studio for a friend down the hall. Neither room had sufficient internet to even check email. The man at reception was rude to us making jokes at our expense, and the sheets on my son's bed were smudged with black. When we asked for help about the sheets, he argued with my husband saying this doesn't happen...well it did. The next day a much nicer person tried to help with the internet, but no use...they said the other guy was temporary...not great. Also, there is major construction next door starting at 7 AM.

Friends_and_family Family

10/10

Exceptional

11 Feb 2025

Kristy

Manhattan vibes in Melbourne

Absolutely delighted with my stay! I wasn’t sure what to expect given the fantastic price, but this place is truly a hidden gem in an excellent Melbourne location. Easy to access, with a cosy loft-style vibe and all the essentials for a comfortable stay. The bed was super comfy, the shower was fantastic, and the high-quality toiletries were a lovely touch. Everything was spotless, and the staff were incredibly friendly and welcoming. I also felt completely safe walking back alone at night. Perfectly situated for concerts or sporting events at Rod Laver Arena, with great eateries just two doors away. I honestly can’t fault it—will definitely be back!

Self

8/10

Excellent

20 Jan 2025

Donna

Enjoyable stay at the property and an easy walk to Melbourne Park and the Mall.

Leisure Partner

8/10

Excellent

18 Jan 2025

Christopher

Stayed here for the Australian Open. Great location, only a short walk to Melbourne Park.

Some of the features of the room felt a little dated - the TV could use an update.

Shower/bath combination was a little difficult to get in and out of which could be an issue for people with mobility issues.

Overall a pleasant and convenient stay. :)

Leisure Family

8/10

Excellent

31 Dec 2024

Rod

Our room needed some improvement in the bathroom. Cups & glasses need to be cleaned before we could use them. Otherwise it was good

Leisure Friends

10/10

Exceptional

21 Dec 2024

Holly

Convenient Location and Comfortable Stay at Punth

Great location, just steps away from everything you need, and parking across the street is very convenient. The check-in process was smooth, and the bed was noticeably comfortable. The apartment was clean, though the carpet and kitchen could use some updating. My room was located down several flights of stairs with no elevator access, so if accessibility is a priority, I’d recommend confirming your room’s location in advance.

Friends_and_family Friends

10/10

Exceptional

14 Dec 2024

Steve

Great room

10/10

Exceptional

12 Dec 2024

Kaylene

The lady at the front desk was super helpful and considerate

6/10

Pleasant

11 Dec 2024

James

You haven’t updated your internet and I couldn’t work, I wasn’t the only person sitting on the steps as couldn’t get reception on my own net or use your wifi, made my stay really difficult

However the young, very attractive Indian woman at the desk was outstanding.

Leisure Self

4/10

Poor

05 Dec 2024

The

Room for improvement

Staff were very friendly and helpful on check-in.
The ironing board needs replacing. After traveling from interstate, I needed to iron 2 sets of shirts and slacks. The ironing board was falling apart and what foam was left on it crumbled off and the stand would not stay up (photos attached). I only stayed for 2 nights however was not able to get much sleep on either night. There was light coming in from construction lights left on next door however this was not the problem. During the entire stay rats/mice were scratching and scurrying in the walls and bedhead above and next to the righthand side of the bed in the corner near the bedroom wardrobe.

Business

8/10

Excellent

03 Dec 2024

Phillip

Good location. Very large apartment.

Leisure Partner

6/10

Pleasant

02 Dec 2024

Paul

This place would be great except the blinds in the lounge room are completely see through so you have zero privacy. When you have the entire side of the room as a huge window and you are across from two major hotels/buildings you can't relax when everyone is able to watch you.

I wouldn't stay again only because of this. If they do get proper blackout blinds then I definitely would, other than that it's spacious and clean, nice rooms.

Leisure Partner

10/10

Exceptional

25 Nov 2024

Jeremy

Staff were great, excellent location, spacious comfortable room

Leisure Friends

8/10

Excellent

24 Nov 2024

Roslyn

Nice and roomy in the living area.
Should have recycling bin available in the apartments.

Leisure Family

10/10

Exceptional

02 Nov 2024

Johnson

Highly recommend for choosing this service apartment. Great stay and it is fully equipped which feel likes home

Leisure Self

10/10

Exceptional

29 Oct 2024

Joanne

Nice spacious apartment

Convenient location to the Monash Conference Centre. Spacious apartment with great amenities.

Business

8/10

Excellent

20 Oct 2024

Janice

Spacious & well appointed in great location

Spacious, well appointed apartments but looking a little tired now. Had a few hiccups but the reception staff were wonderful & most accommodating trying to deal with them. Great location.

Business

10/10

Exceptional

15 Oct 2024

Carly

Easy with parking directly across the road, room was big and clean.

Leisure Family_with_children

8/10

Excellent

28 Sep 2024

Allie

I like that the room was larger than expected, but unfortunately i wasn't made aware of next-door construction until after booking. The notice said NO WORK ALLOWED on Sunday BUT they worked all day & started earlier than stated on Monday morning. Understand its out of your control but the lack of correct communication was frustrating. I really like the safety aspect of the locked doors after hours, and in general the Hotel is amazing.

Leisure Self

10/10

Exceptional

17 Sep 2024

Verified traveler

Great location for what we needed accommodation for (The Forum). Room was beautiful and clean.
Reception staff were beautiful. Great space.

Partner

2/10

Poor

15 Sep 2024

Matt

No internet and little to no phone service.
Extremely rude and noisy guests in neighbouring room, loud yelling until 4am in the morning,

Leisure Partner

8/10

Excellent

29 Aug 2024

Tammy

Good but not great

Ok, the good:
- location. Very axcess to all we needed.
- parking close and handy.
- staff were unobtrusive.

Then, the not so good.
- pillows that felt like concrete.
- drain system adjacent to our room was noisy. Probably only an issue for one position on each floor.
- noise - again, probably not an issue for all rooms and may improve when the new building is finished. Noise was street noise (car from main arterial roads). We warned about the building and that was fine.

Friends_and_family Family

10/10

Exceptional

19 Aug 2024

Lucie

Great Apartment! Very clean & equipped with everything you need for a short stay.
Bed was super comfy & had a great night sleep.
Super great spot on Flinders Lane, next to lots of restaurants and cafes. Plenty of transport links, and 10 minutes from Flinders station/parliament.

I would caution there is a construction site that commences at 7am until about 3pm. This was fine for us as I was getting up for work at 7am, but it was pretty hard to sleep through. There are however, ear plugs provided on site. The blinds are also see-through & there was occasion where the construction crew would be at window level.

Overall a decent and comfortable stay.
Thank you!

Business_and_leisure Partner

6/10

Pleasant

17 Jul 2024

Lorna

Great location however next to a noisy building site that woke us up early in the morning.

8/10

Excellent

14 Jul 2024

Hailey

Great location. Clean.
Always surprised by no water in fridge, no shelf in shower.
But overall great place great value

Leisure Partner

10/10

Exceptional

14 Jul 2024

Nathan

👍

10/10

Exceptional

13 Jul 2024

Glenn

Great place to stay close to everything. Large apartment.

10/10

Exceptional

26 Jun 2024

Grant

Great place with bug apartments but currently construction next door during day.

Business

8/10

Excellent

23 Jun 2024

Tanya

Great location & lots of options for food & entertainment close by
Walking distance to most central locations
Rooms are a bit dated & could do with a freshen
Bed was comfortable

Leisure Partner

8/10

Excellent

10 Jun 2024

Peter

Great place to stay for city access, central to most things, and close to transport options.

Leisure Family

8/10

Excellent

01 May 2024

Jennifer

Great location, considerably clean, apart from behind the bed side tables and bed. Otherwise the staff were very attentive and happy to help with anything. Well priced and has everything you need for a long or short stay in Melbourne.

Leisure Family

10/10

Exceptional

18 Apr 2024

Alanna

The staff were lovely. communication was great. room was really nice. great location. had dinner half a block away. walked out to Phil Cain arena to see a show. Will stay again next time we are in town.

Leisure Partner

10/10

Exceptional

19 Mar 2024

Xing

The staff at reception is super friendly and helpful!

Business_and_leisure Family_with_children

10/10

Exceptional

14 Mar 2024

Tayla

Great location, comfy and big apartment

Leisure Friends

10/10

Exceptional

09 Mar 2024

Laura

Excellent room, comfortable bed! Close to shops, food and concert areas

Leisure Partner

10/10

Exceptional

21 Feb 2024

Michelle

The vibe was great. Clean, tidy would stay again.

Leisure Family

10/10

Exceptional

06 Feb 2024

Steve

Great location excellent service & price

Leisure Family_with_children

10/10

Exceptional

03 Jan 2024

Tina

Great location

10/10

Exceptional

29 Dec 2023

TIMOTHY

Nice spacious apartment right in the centre of the city and also within easy walking distance of parks, the river and Botanic gardens. Staff were helpful and friendly. Excellent value and I would stay again

Business_and_leisure Self

10/10

Exceptional

03 Dec 2023

Megan

I was only in Melbourne for one night for a concert (shoutout to Paramore) but wished I could’ve spent more than a week there, my room was so nice. I was only there with my sister and we ended up with five beds between us after being upgraded which left us with tons of options! The room was incredible, lots of space and a well-furnished kitchen, lounge room, and toilet separate to the bathroom which is always nice when battling with your sister while getting ready. About a 7 minute walk from the nearest tram stop which was fine, and lots of space outside to get picked up by an Uber which was convenient in the rain. The front desk staff were also nice and friendly. Overall, a great hotel experience.

Leisure Family

8/10

Excellent

28 Nov 2023

Shail

Great location, close to Rod laver arena. Tram stops close by.

Leisure Family

10/10

Exceptional

27 Oct 2023

Nicole

Comfort and location