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Spencer Street Apartments

Melbourne - VIC · Australia

392 Spencer StreetView location

8.8/10Excellent244 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood8.6/108.6
Value6.0/106.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Spencer Street Apartments

Enjoy recreational amenities such as an indoor pool and fitness center. Featured amenities include express check-out, luggage storage, and laundry facilities. Self-parking is available onsite (subject to charges). Make yourself at home in one of the 15 individually furnished guestrooms, each featuring a kitchenette with a full-sized refrigerator/freezer and oven.

Your Select Comfort bed comes with a down comforter and Egyptian cotton sheets. Rooms have private balconies and 55-inch Smart televisions with satellite programming and complimentary wireless internet access. Spencer Street Apartments is located in Melbourne's West Melbourne district, within a 15-minute walk of Marvel Stadium and Melbourne Central.

This aparthotel is one mile from Crown Casino and 1. 4 miles from the University of Melbourne. Distances are displayed to the nearest 0. 1 mile and kilometer. Flagstaff Gardens - 0. 2 mi/0. 3 km; Festival Hall - 0. 4 mi/0. 6 km; Marvel Stadium - 0. 5 mi/0.

7 km; Queen Victoria Market - 0. 5 mi/0. 8 km, and more. The preferred airport is Melbourne Airport (MEL).

Read more about this hotelShow less

With a stay at Spencer Street Apartments in Melbourne (West Melbourne), you'll be within a 15-minute walk of Marvel Stadium and Melbourne Central. This aparthotel is 1 mi (1.5 km) from Crown Casino and 1.4 mi (2.2 km) from University of Melbourne.

Make yourself at home in one of the 15 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies.

55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Featured amenities include express check-out, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Concierge
Laundry
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 200 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 8 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Self parking fee: AUD 25 per night
    • Early check-in fee: AUD 25 (subject to availability)
    • Late check-out fee: AUD 25 (subject to availability)
    • Housekeeping is available for an additional fee and varies based on unit size

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Flagstaff Gardens 0.3 km / 0.2 mi
Festival Hall 0.6 km / 0.4 mi
Marvel Stadium 0.7 km / 0.5 mi
Queen Victoria Market 0.8 km / 0.5 mi
Collins Street 1 km / 0.6 mi
Hardware Lane 1.1 km / 0.7 mi
Melbourne Central 1.1 km / 0.7 mi
The District Docklands 1.2 km / 0.7 mi
Flinders Lane 1.3 km / 0.8 mi
State Library of Victoria 1.3 km / 0.8 mi
RMIT University 1.3 km / 0.8 mi
Emporium Melbourne 1.4 km / 0.9 mi
QV Centre 1.4 km / 0.9 mi
SEA LIFE Melbourne 1.4 km / 0.9 mi
Melbourne City Marina 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 15
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Minimum check-in age: 18
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT EXECUTIVE ONE BEDROOMAPARTMENT • EXECUTIVE ONE BEDROOMAPT.B1-EJ

    Photos are not available for this room type.

    Spencer Street Apartments

    APARTMENT EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR TWO BEDROOMSAPARTMENT • SUPERIOR TWO BEDROOMSAPT.B2-SU

    Photos are not available for this room type.

    Spencer Street Apartments

    APARTMENT SUPERIOR TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE TWO BEDROOMSAPARTMENT • EXECUTIVE TWO BEDROOMSAPT.B2-EJ

    Photos are not available for this room type.

    Spencer Street Apartments

    APARTMENT EXECUTIVE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE TWO BEDSAPARTMENT • DELUXE TWO BEDSAPT.2B-DX

    Photos are not available for this room type.

    Spencer Street Apartments

    APARTMENT DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE KING BEDAPARTMENT • EXECUTIVE KING BEDAPT.EJ-KG

    Photos are not available for this room type.

    Spencer Street Apartments

    APARTMENT EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR THREE BEDROOMSAPARTMENT • SUPERIOR THREE BEDROOMSAPT.B3-SU

    Photos are not available for this room type.

    Spencer Street Apartments

    APARTMENT SUPERIOR THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOMAPT.B2-DX

    Photos are not available for this room type.

    Spencer Street Apartments

    APARTMENT DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Spencer Street Apartments

8.8
Excellent
244 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
8.6 /10
Value
6.0 /10
Amenities
8.8 /10
100 reviews shown
4/10
Poor
20 Jul 2026
Jill
Pool pump was broken so we'd booked specifically for a pool but were unable to use it. Dirty towels left in the bathroom and so much dust in the apartment on the floor air con and en suite bathroom basis had mould growing on the surface, looked like it had been repaired with silicon but that was full of mould. They also dont tell you that the apartment is not where you collect the keys, its in a different location.
Family_with_children
6/10
Pleasant
08 Jun 2026
brooke
Room was clean, but there was a heavy smell of cigarette smoke, there was an air purifyer going, but it just made it worse. We were not able to use the gym or pool, even though I filled out the form to be able to use the pool or gym. The accommodation is very conveniently placed for easy access to trains and trams and shops.
Family_with_children
2/10
Poor
11 Apr 2026
Sarah
Listing not accurate, room very small & photos were not accurate representation of space. Carpark is a block away & our room type wasn’t ‘eligible’ to use the pool & gym facilities. Hallway stunk like food the minute you exit the lift.
Friends_and_family Family
10/10
Exceptional
06 Mar 2026
Debra
Comfortable bed, easy to find, excellent communication, easy walking
Self
8/10
Excellent
18 Feb 2026
Rina
A nice apartment with all the things needed to feel at home. Washer and dryer was handy and so was having a kitchen to cook some basic meals. There was AC in the living room but none in the bedrooms which proved to be a bit challenging during days that were quite hot. Only one electric fan provided - I would recommend to put 1 in each room. The location was very convenient for what we needed. Would recommend to replace the rug and couch in the living room as these are both lookiing a bit ragged.
10/10
Exceptional
20 Jan 2026
Christopher
We loved staying at Spencer street apartments and will be coming back in the future.
Business_and_leisure Partner
4/10
Poor
12 Jan 2026
Trevor
Only one lift was working at check-in, which isn't ideal to fit everyone together to get to our floor with everyone needing that lift
Leisure Family_with_children
6/10
Pleasant
28 Oct 2025
Marilyne
Bed lamp in bedroom didn’t go. Both toilets were absolutely filthy, extremely unhygienic.
Leisure Friends
10/10
Exceptional
26 Sep 2025
Farhana Naz
We had an amazing stay. Friendly staff with loads of knowledge to share being our first time to visit Melbourne.
Leisure Family_with_children
10/10
Exceptional
07 Sep 2025
Donna
Great apartment with easy access to the city and transport. Very safe and secure place.
Leisure
10/10
Exceptional
19 Aug 2025
Parker
Super spacious and a great price. Easy check-in and check out. Appreciated the free upgrade
Business Self
6/10
Pleasant
02 Aug 2025
Garry

Disappointing and not 4 star

We were very disappointed when we first walked in the apartment. The apartment itself was listed as a superior apartment and was in a completely different building and 200m walk away from the check-in at 392 Spencer St.

Some of the furniture in the room had chips/damage and tardy although the positives are that the room had a washer/dryer, full sized fridge and a decent sofa and was a decent size.

The bathrooms were both well equipped with fantastic showers with hot water and strong pressure.

However, the bedrooms are very small and the King Sized bedroom was actually two single beds pushed together and there was no room to get into the bed from one side..
Partner
6/10
Pleasant
22 Jul 2025
Claire
The apartment was great and clean however we booked and stayed at this accomodation because it stated there was a pool. We were advised we didn’t have access to the pool because we were in a one bedroom apartment and the kids were very upset. I would have booked elsewhere if I’d known.
8/10
Excellent
22 May 2025
MICHAEL
Enjoyed the stay.
One downside was as soon as you come out of your room into hallway smelt like an Indian Restaurant.
Self
10/10
Exceptional
09 May 2025
Karen
It was good
Self
10/10
Exceptional
17 Apr 2025
Peta Bronwyne
Enjoyed our stay
Leisure Family_with_children
2/10
Poor
07 Jan 2025
Shane
The communication was terrible,through lies and deception. We stayed 1 night ONLY because we had to rather then the week we had booked. The bathroom had a lot of mould. lies on having a pool or gym as advertised. Reception and manager were both extremely rude/not friendly, putting the blame on us. Highly wouldnt recommend booking there. Serval families checking in at the same time complained and were disappointed also.
Family_with_children
6/10
Pleasant
09 Dec 2024
Yvette Alexandra
The unit was quite spacious, staff welcoming and had everything we needed. Beds comfy but the unit itself smelt like a smoker’s unit. The hallways also stunk. We were there for a funeral and not there for that long so didn’t have an opportunity to ask for a change of unit.
Family
10/10
Exceptional
28 Nov 2024
ANIL
Great property , quiet and closer to all landmarks
Business Family
10/10
Exceptional
23 Nov 2024
Hugo
I liked everything
Leisure Friends
10/10
Exceptional
05 Nov 2024
Ebony
Great property, we enjoyed our stay. Room was clean, quiet & looked exactly like the photos.
4/10
Poor
20 Oct 2024
Sharon

Do not stay here.

The images of this place do NOT accurately represent the state it is in. Furniture is in disrepair, floors were sticky, bed linen had stains and HAIR in the beds (not ours!), and we dare not sit on the couch. Added to this, there is no sound deadening, and as it's on Spencer St, the noise all night was crazy loud.
When our plans changed, of course they do not refund.
For a place that charges almost as much as the Hilton, this place is VERY OVER-RATED. Not recommended.
Partner
6/10
Pleasant
09 Jun 2024
Scott
Appartment seemed dated, damage had been poorly repaired. Cabinet doors, floor and bathroom could have been cleaned better.
Leisure Partner
10/10
Exceptional
01 May 2024
Shmuel
Nice big clean apartment. It was really good that only things are that the power blew mid stay so I lost Wi-Fi connection and half the power outlets didn't work. And the TV isn't great quality and you can only use it for Netflix You can't use it for anything else even on your own accounts. Other than that it was really nice. However it was a bit cramped even though I had many rooms There wasn't a lot of space between cupboards and doors. Swimming pool is nice and hot with a nice sauna. Absolutely spectacular view from the balcony. The apartment came equipped with everything you could need from ironing board to washing machine in the apartment to having a portable fan as well.
Leisure Self
10/10
Exceptional
15 Apr 2024
Shaun
Loved the layout, location and the indoor pool was a hit with the kids.
Leisure Family_with_children
2/10
Poor
08 Apr 2024
Robert
Don't believe their ads or even their initial email; asking you to confirm your ON-SITE PARKING before arrival, because THERE IS NO ONSITE PARKING - AT ALL - EVER!!!! It’s just a trick, the only parking is OFF-SITE (150m up the road). The offer of on-site parking is just a scam and gives no consideration for those of us who only booked with them because we need on-site parking for medical reasons. The manager also promised to refund my booking when I discovered this lie (all of 5 minutes after making it!) a representative who called later, also promised to cancelled and refund this booking – but no refund has been made! JUST MORE LIES!!!!!!
6/10
Pleasant
07 Apr 2024
Hassan
The bed is horrible. The joined two single-beds as a king bed.
Business_and_leisure Family
6/10
Pleasant
02 Apr 2024
Hope
I booked non-smoking but Expedia doesn’t guarantee just merely submits a “request”. The property had a very strong smoke smell which they attempted to cover with plug in air fresheners in every room. The dining table was very wobbly and falling apart. The king-sized bed was two twins pushed together with no joining features. The beds weren’t perfectly even and there was a gap that you felt while lying in the bed(s). The place is cheap but not a good value.
Leisure Family
8/10
Excellent
25 Mar 2024
Adam
Property was clean and in a convenient location
Leisure Family
10/10
Exceptional
11 Mar 2024
Timothy

Great spacious apartment

Great little apartment a stone's throw from the CBD with anything you would need. We managed to have 2 adults, a toddler and a baby in a 1 bedroom and managed to survive quite easily. Clean, spacious and the staff were lovely. Only small downside was the balcony condition had a bit to be desired but the whole inside of the apartment was perfect.
Friends_and_family Family
10/10
Exceptional
07 Sep 2023
Marianne Van de
Excellent reception staff, lovely clean apartments
Business
10/10
Exceptional
13 Aug 2023
Mary-Anne
the property was located ideally for the purpose of our visit to Melbourne.
Leisure Partner
8/10
Excellent
04 Jul 2023
Daz
Great location, easy to walk to Melbourne big attractions. Will stay again.
10/10
Exceptional
27 May 2023
Zealand
Excellent property in the CBD
Leisure Family_with_children
10/10
Exceptional
23 May 2023
Jason
Great place to stay and location excellent, it was very comfortable.
Leisure Family_with_children
10/10
Exceptional
26 Apr 2023
Maria
Lovely place to stay very convenient and great staff
Leisure Partner
8/10
Excellent
24 Apr 2023
jaqui
Friendly reception, lovely place, only complaint would be sofa bed was not comfortable other than that everything was great
Leisure Family_with_children
10/10
Exceptional
11 Mar 2023
Peter
Staff were friendly and helpful. Clean room and quiet.
Leisure Family
6/10
Pleasant
29 Nov 2022
Ben
Our stay at Spencer Street Apartments (Flagstaff Green) were comfortable, yet it was recommended for families and I was concerned with safety for young ones as balcony door with low railing would not lock, and there was no back to battery compartment on television remote so children could access batteries that were falling out of easily. The door to the apartment was an easy access key door yet this meant it could easily be opened for children from the inside!

Check-in was a bit confusing as I had already paid for our stay prior to arrival and the person on desk went to charge me again.

Apart from this, apartment was clean with comfortable beds and neat bathroom.
Leisure Family_with_children
10/10
Exceptional
05 Oct 2022
Maggie
Fantastic facility. Great location. Lovely staff. Highly recommended
Leisure Family
10/10
Exceptional
02 Oct 2022
David
Had a great stay. apartment was clean & had a great view. Really close to the Vic Market.
Leisure Family
10/10
Exceptional
29 Jun 2022
Joanne
Lovely stay. Full kitchen and laundry highly appreciated, with great views from the windows. Comfortable beds. Little noise heard from other residents. A few blocks away from tram transport only downfall. But ok if you don’t mind walking a bit. Highly recommend!
Family
10/10
Exceptional
19 Jan 2022
Rhiannon
Great apartments. Clean, modern and the bed were amazingly soft and comfy. Close to CBD
Leisure Self
8/10
Excellent
10 Dec 2021
NANG SUAN
Good location and good privacy.
Leisure Family
8/10
Excellent
21 Nov 2021
Egbert
The place is good to stay at
Leisure Family
10/10
Exceptional
08 Sep 2021
Frederick

Very comfortable, well prices, & great view!

Only stayed for 2 days on my way out of Melbourne, but very glad I chose this place. Well priced, modern apartment with a beautiful view from the northern side of the building. Not a standard \"hotel\" as such, more for business travellers who wont need much from reception other than check in & out. Good amenities in the room and location is close to Queen Vic markets. Will definitely consider again!
Business
10/10
Exceptional
17 Jul 2021
Verified traveler
Property was excellent for our stay. Staff were friendly, helpful and very efficient.
Leisure Family
6/10
Pleasant
13 Jul 2021
Verified traveler
Your listing indicates that pool & gym is available, but after booking, these amenities are only available for particular apartments. Upfront communication of this would be appreciated.
Leisure Family
10/10
Exceptional
11 Jul 2021
Verified traveler
Apartment was very nicely and cosy and perfect for our weekend away
Leisure Partner
2/10
Poor
08 Jul 2021
Verified traveler

Mrs. Lee

We expected our deluxe apartment including gym and swimming pool but, it was not included those options until we went to the reception.
Firstly, I did not check their letters of confirmation but, you must describe the options are.
I argued with receptionist but, he said he can't do anything because your site does not provide those explanation.
Friends_and_family Friends
6/10
Pleasant
02 Jul 2021
Verified traveler
Overall was ok but the bed was not great. The linen was like plastic sheets and the double was two small beds pushed together.
Cleaning could be a bit more thorough but again, was ok.

I don't intend for this to be overly negative but on balance I think there are better places available in central melbourne.
Business_and_leisure Self
10/10
Exceptional
28 May 2021
Jenny

Ideal

Fantastic view. Well equipped. Tasteful decore. Comfortable, clean and quiet.
Partner
8/10
Excellent
17 May 2021
Verified traveler
Compact but functional apartments, clean and great communication with manager. Could do with a few more items in the kitchen we had no coffee. Any issues we had with room such as tv remote not working and washing machine not draining were dealt with quickly and efficiently which was great Would stay again
Leisure Partner
10/10
Exceptional
16 May 2021
Verified traveler
The guy at reception was the most lovely and helpful guy! The room was amazing. Everything about staying here was perfect.
Leisure Family
10/10
Exceptional
09 May 2021
Verified traveler
Customer service was fantastic. The man from reception came up to the apartment to show me how to use dishwasher when we were having trouble. I loved the view and convenience to everything. The tv was good for kids with Netflix We will definitely stay again.
Leisure
10/10
Exceptional
03 May 2021
Verified traveler
Friendly welcome, clean and well appointed apartment, quiet setting in city, great location
Leisure Family
6/10
Pleasant
28 Apr 2021
Verified traveler
Our well located Spencer Street apartment turned out to be on Batman Street, next to the construction site. The staff kindly waited for us to arrive late, charged a fortune for onsite parking, then directed us to a parking spot already in use. (Parking is not ordered- seriously, the spaces do not match room numbers, nor are they in any apparent order. So when we advised what had happened and they redirected us to another park on the same floor, we spent two days looking for it and found it on the next floor.)
The apartment doors do not autolock so signs are everywhere reminding you to lock yourself in or out. The elevators occasionally didn't come and the sizable rooms did not appear to have been vacuumed. TV had internet access but not TV access and the King bed was two singles with the King sheets holding them together.
There was no one in reception... in either building. Batman Street entrance was closed for construction one day and our keys would not actually let us into the Spencer Street reception lobby despite being advised we should contact them for any issues. We scooted in behind a resident and found the lockbox to leave our keys on departure.
Friends_and_family Partner
10/10
Exceptional
15 Apr 2021
Verified traveler
Nice clean accommodation, everything you need for a few nights away.
Leisure Family
10/10
Exceptional
29 Mar 2021
Verified traveler
Highly recommend, especially for anyone travelling for work or staying long term verses a tourist. Main reason I say that is it's a quieter part of town, tourists may want to be a bit closer to the action. Having said that, you're still not that far and close to public transport.
I liked the fact there was little things that were included that other apartments I've stayed in didn't have. For example, good quality smart TV, paper towel, tissues, hand sanitiser, moisturiser, shower cap. Little things make a difference in my opinion.
Business_and_leisure Self
8/10
Excellent
10 Mar 2021
Verified traveler
Fantastic view. Close to the cbd. Its quiet and clean and has helpful and friendly staff.
Leisure Family_with_children
8/10
Excellent
03 Mar 2021
Verified traveler
The apartment I stayed in was spacious, clean and well furnished and I would have given it a higher rating except that a new apartment block is being built across the street and so it is quite noisy during the day.
Business_and_leisure Self
10/10
Exceptional
28 Feb 2021
Verified traveler
The hotel manager was very friendly and accomodating. He upgraded our room and made sure we were looked after.
Leisure Partner
10/10
Exceptional
04 Feb 2021
Verified traveler
Perfect apartment! Excellent facilities. Excellent location.
Friends_and_family Family
10/10
Exceptional
04 Jan 2021
Claire
Close to public transport and easy to find. Staff were extremely welcoming & helpful.
Leisure Family
8/10
Excellent
31 Mar 2020
Verified traveler
Good location and easy communication. It will be perfect for any kinds of visits
Friends_and_family Friends
8/10
Excellent
27 Mar 2020
Verified traveler
Nice amount of space. Phone reception in apartment was poor.
Business Self
10/10
Exceptional
17 Mar 2020
Verified traveler
Great apartment roomy and clean with good facilities
Leisure Friends
10/10
Exceptional
25 Feb 2020
Verified traveler
Very convenient location and thanks for all the amenities provided! We enjoyed cooking dinner in the apartment !
Business_and_leisure Family
10/10
Exceptional
18 Feb 2020
Verified traveler
Really nice all round thanks easy to find good underground parking friendly staff close to train station and shops great food around the area the bedrooms good size and a great shower all round a nice place to stay
Business Friends
10/10
Exceptional
12 Feb 2020
Verified traveler
The apartment was in a fabulous location and the room and amenities were exactly what we needed as a family travelling with young children.
Leisure Family_with_children
10/10
Exceptional
09 Feb 2020
Verified traveler
Beautiful brand new apartment with friendly and helpful people working on front desk. Great location and amazing view. Everything clean and tidy. Definitely recommend
Leisure Family
8/10
Excellent
02 Feb 2020
Verified traveler
Great, quiet location. Room was spacious and had everything needed for a short or long stay. Reception staff were very helpful and easy to communicate with. A few minor housekeeping issues (sticky fridge, dirty under bed, stains on floor) but overall a great stay. Would return!
Leisure Family_with_children
10/10
Exceptional
19 Jan 2020
Verified traveler
Great place to stay. Nice and clean with a good size balcony
Leisure Family_with_children
10/10
Exceptional
16 Jan 2020
victoria
A clean and modern building with great facilities.
Leisure Family
8/10
Excellent
16 Jan 2020
Verified traveler
Conveniently close to marvel stadium and vic market
Leisure Family_with_children
8/10
Excellent
12 Jan 2020
Verified traveler
Clean and comfortable. Pool and spa was great for our kids. Location near Queen Victoria Market was helpful. No chopping board or wash sponge provided which would have been helpful.
Leisure Family_with_children
10/10
Exceptional
11 Jan 2020
Verified traveler
The Spence street appartments are modern, clean, tidy and well maintained. The beds are extremely comfortable. This is the second time I have stayed there and would stay there again.
Leisure Family
6/10
Pleasant
08 Jan 2020
Verified traveler
The apartment was clean, well fitted out. suited our needs.
However when we first arrived and despite having a booking, there was no-one at the desk and there was no access to the building. We had to ring to get someone to let us in. It states that the desk is attended to from 8am to 8pm daily. Nor were we told that the car park was not in the same building.
10/10
Exceptional
08 Jan 2020
Verified traveler
Easy check-in, great central location with easy access to public transport.
Business_and_leisure Friends
10/10
Exceptional
06 Jan 2020
Verified traveler
The size of our room was really good for the price as well as full access to the swimming pool and gym.
Leisure Family_with_children
10/10
Exceptional
03 Jan 2020
Verified traveler
Room was small but fantastic, very clean on arrival. Only it wasn’t on Spencer Street, had to park around corner at car park and the actual property is on Batman Avenue, was a bit confusing
Leisure
8/10
Excellent
12 Dec 2019
Verified traveler
It was clean. There was some confusion with which property we were supposed to be staying at
Leisure Family
8/10
Excellent
10 Dec 2019
Gary
Very good accommodation and close to all amenities. Staff very friendly and helpful .
Business
2/10
Poor
01 Dec 2019
Verified traveler
Very disappointed that there was no hot water the first day.
Blocked / slow moving drains the second night, that slow that the shower would over flowing on tho the bathroom floor in a matter of seconds. One evaluator not in use, They had trouble with the Secure Parking gate not opening so cars were unable to leave, untill they had it opened. It felt as if we were intruding on the permanent residents home
8/10
Excellent
26 Nov 2019
Verified traveler
friendly and helpful staffs, clean and spacious rooms. easy travel walking distance around city. transport close by.
Business_and_leisure Family
8/10
Excellent
24 Nov 2019
Verified traveler
excellent location near Southern Cross Station .........
Friends_and_family Partner
10/10
Exceptional
17 Nov 2019
Amit

Service apartment in Melbourne

The apartment was modern, clean and suitably furnished. We enjoyed out stay. The location was also excellent to travel from the airport as well as for meetings in CBD.
Business
8/10
Excellent
04 Nov 2019
Verified traveler
nice apartment and convenient location. Apartment is well equipped with all you need. Beautiful city view. Car park is 2 blocks away so just a bit tricky with small children.
Leisure Family_with_children
10/10
Exceptional
30 Oct 2019
Verified traveler
It was really clean and new, the bed and pillows were especially good.
Business Self
10/10
Exceptional
06 Oct 2019
Katie
It was so close to all the places we wanted to visit
Leisure Family
4/10
Poor
02 Oct 2019
Verified traveler
The parking was in different building (2 blocks away), not convenient!!
Leisure Family
8/10
Excellent
01 Oct 2019
Verified traveler
We stayed in an executive suite with a balcony. It was awesome. Great view and great accommodation.
We were presently surprised the room came with a full kitchen as well as a washer/drier although we wish knew about the washer prior and would have saved us the amount
of clothes we packed.
The property was quite, without any disturbances.

Room for improvement: upgrade the bedd, or perhaps they should be firmer.

Overal we would rate them 9.9 out of 10.
Leisure Family
8/10
Excellent
29 Sep 2019
Verified traveler
Comfortable and clean apartment, excellent location.
Friends_and_family Family
10/10
Exceptional
19 Sep 2019
Verified traveler
Great use of space and the place was very clean. Car parking is off site so a little akward
Leisure Family
10/10
Exceptional
31 Aug 2019
Verified traveler
The service was fantastic when I checked in. Very friendly and helpful.
Friends_and_family Family
10/10
Exceptional
05 Aug 2019
Krissy
The property was amazing, great location and was surrounded by breath taking views
Business Self
10/10
Exceptional
05 Aug 2019
Verified traveler
Really good location and views , 1 bedroom apartment had everything for a short stay
Leisure Family
10/10
Exceptional
02 Aug 2019
Verified traveler
Great apartment with excellent views. Very clean and smart. Would definitely recommend if wanting to stay in the city. Front office staff were very friendly. Very easy stay.
Friends_and_family Partner
10/10
Exceptional
25 Jul 2019
Verified traveler
Great place to stay. Friendly staff, spotlessly clean, soft towels, king size bed and kitchen. There was also a washing machine and ironing board.
Great views (and a balcony) Highly recommend
Leisure Partner
10/10
Exceptional
24 Jul 2019
Verified traveler
Really nice place, super clean and comfortable. Not the closest to public transport or other things but if you're looking just for a short stay it's a fantastic place.
Leisure Partner

Location & surroundings

Spencer Street Apartments
392 Spencer Street, Melbourne Cbd, Australia

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Spencer Street Apartments

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