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Docklands Private Collection of Apartments

Melbourne - VIC · Australia

Harbour Esplanade, 198View location

9.2/10Excellent1,380 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location9.2/109.2
Neighborhood9.2/109.2
Value8.6/108.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Docklands Private Collection of Apartments

Set in a prime location of Melbourne, Docklands Private Collection – New Quay puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time.

Free Wi-Fi in all rooms, facilities for disabled guests, luggage storage, Wi-Fi in public areas, car park are just some of the facilities on offer. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, clothes rack, internet access – wireless, non smoking rooms.

Entertain the hotel's recreational facilities, including fitness center, outdoor pool, spa. Friendly staff, great facilities and close proximity to all that Melbourne has to offer are three great reasons you should stay at Docklands Private Collection – New Quay.

Read more about this hotelShow less

Located in Melbourne (Docklands), Docklands Private Collection of Apartments - NewQuay is within a 15-minute walk of Marvel Stadium and Collins Street. This luxury aparthotel is 1.1 mi (1.7 km) from Melbourne Convention and Exhibition Centre and 1.2 mi (2 km) from Queen Victoria Market.

Make yourself at home in one of the 40 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include safes and desks, and housekeeping is provided weekly. Featured amenities include limo/town car service, a computer station, and express check-in. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until 6:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply By ocean Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 1000.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 8 AM - 6:00 PM
    The check-in location differs from the property location. Check-in location: [7/198 Harbour Esplanade]. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. If arriving after hours, automatic check-in is available.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Self parking fee: AUD 30 per night (in/out privileges)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: AUD 50.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Vietnamese

    English

    Italian

    French

Nearby attractions

Marvel Stadium 0.4 km / 0.3 mi
Melbourne City Marina 0.5 km / 0.3 mi
Festival Hall 0.6 km / 0.3 mi
The District Docklands 0.6 km / 0.4 mi
Collins Street 0.9 km / 0.5 mi
Flagstaff Gardens 1.1 km / 0.7 mi
Queen Victoria Market 1.5 km / 0.9 mi
Melbourne Convention and Exhibition Centre 1.5 km / 1 mi
DFO South Wharf 1.6 km / 1 mi
Hardware Lane 1.6 km / 1 mi
Flinders Lane 1.6 km / 1 mi
Melbourne Central 1.6 km / 1 mi
SEA LIFE Melbourne 1.8 km / 1.1 mi
State Library of Victoria 1.9 km / 1.2 mi
Crown Casino 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 70
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
Show 14 more facilities & services
  • Bellboy serviceExtra charge
  • Lift access
  • GardenExtra charge
  • Concierge
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Hairdressing salonExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT DELUXE HARBOUR VIEWAPARTMENT • DELUXE HARBOUR VIEWAPT.DX-HV

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT DELUXE HARBOUR VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-HV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT LUXURYAPARTMENT • LUXURYAPT.LX

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT HARBOUR VIEWAPARTMENT • HARBOUR VIEWAPT.HV

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT HARBOUR VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.HV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO BUSINESS CITY VIEWSTUDIO • BUSINESS CITY VIEWSTU.BS-CV

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    STUDIO BUSINESS CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    BUSINESS CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.BS-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT MARINA VIEWAPARTMENT • MARINA VIEWAPT.MV

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT MARINA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    MARINA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.MV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMS WITH VIEWSAPARTMENT • TWO BEDROOMS WITH VIEWSAPT.B2-WV

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT TWO BEDROOMS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO BUSINESSSTUDIO • BUSINESSSTU.BS

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    STUDIO BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE QUEEN BEDAPARTMENT • DELUXE QUEEN BEDAPT.DX-QN

    Photos are not available for this room type.

    Docklands Private Collection of Apartments

    APARTMENT DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Docklands Private Collection of Apartments

9.2
Excellent
1,380 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.2 /10
Neighborhood
9.2 /10
Value
8.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Penelope
Clean room
Friends
10/10
Exceptional
06 Jul 2026
Inez
Apartment is in a perfect location - has amazing views from the balcony & so close to trams was easy to get around. Real home away from home. Handy also that The Pantry is just downstairs - amazing food ate their nearly every night was so good & not too expensive.
Family
10/10
Exceptional
21 Jun 2026
Christoffel Rudolph
Wonderful views, an experience in itself. Balcony amazing. Felt part of of Melbourne.
Partner
8/10
Excellent
25 May 2026
Sivakumar
I loved the location of the apartment with the view of the harbour side.

The apartment was clean and well maintained.

One the burners was not working but it didn't affect our stay.

On the other hand we arrived around 11pm as we drove from Sydney. They provided a code which didn't work. I was given a number to contact Kate and we had to wait for her 15 mins. When she arrived she also had issues in opening the locker.

Further to the frustration the car gate didn't open using the remote. Had to play around with the battery.

Next, I was provided an instruction sheet which I was told that had clear instructions to access the lift from car park which was not.

But my overall stay was good though few hiccups.

I definitely recommend this apartment provided these few issues are resolved which doesn't affect others.
Family
10/10
Exceptional
17 Apr 2026
Rebecca
Great view. Easy check in. Fantastic location.
Family_with_children
10/10
Exceptional
28 Feb 2026
Juanita
Clean and well appointed room. Unfortunately could find the other amenities as listed - pool and gym.
Family_with_children
8/10
Excellent
25 Feb 2026
Pete
Nice appt, good view, clean and had all need utensils.
Staff were very friendly and helpful.
Would definitely stay again.

One minor suggestion, make location instructions more sxplicit as I went to the 7th floor of the nearby block initially to find the office. The office is actually on the street (level).
Friends_and_family Family
10/10
Exceptional
04 Feb 2026
Dennis
Lovely large accomodation. Excellent friendly service, Great area to be in.
6/10
Pleasant
22 Jan 2026
Melanie
Overall an ok experience - balcony view was beautiful and apartment was nice and clean. However it does need a bit of TLC - some wear and tear showing and wi-fi is iffy.
Leisure Family
10/10
Exceptional
10 Jan 2026
Rebecca
Lovely check in staff & excellent harbour view apartment with everything you might need. Plenty of restaurants nearby. Highly recommend.
Partner
10/10
Exceptional
04 Jan 2026
Abigail
Baloney view was beautiful
10/10
Exceptional
21 Dec 2025
Gail
This is the second time we’ve stayed with DPC, and once again it was a fantastic experience. Booking was easy, and the customer service was outstanding — it’s so refreshing to deal with people who genuinely care. The apartment was clean, welcoming, and comfortable from the moment we arrived. Nothing was too much trouble, and it’s truly a kid-friendly place, which made our stay even more enjoyable. We wouldn’t hesitate to stay again and highly recommend DPC.
Business_and_leisure Family_with_children
10/10
Exceptional
20 Nov 2025
Reneponce
Great view
2/10
Poor
15 Nov 2025
Phillip
WARNING!! NOT AS ADVERTISED
PHOTOS DO NOT MATCH WHAT YOU GET

Noisy, no soundproofing, mattress was in a terrible condition to the point the springs were stabbing you in the back, the whole apartment block and room smells mouldy and 0 sleep quality

I've stayed in allot of hotels and appartments and this has to be the top of my list as the worst!
Leisure Partner
10/10
Exceptional
02 Nov 2025
Tony
Great proximity to marvel stadium, great views, and close to restaurants and activities
Leisure Family_with_children
10/10
Exceptional
08 Oct 2025
Terry
Large clean apartment with good views from balcony. Would stay again.
Leisure Family_with_children
10/10
Exceptional
19 Sep 2025
douha
Very good clean and close to what I needed it
Leisure Friends
10/10
Exceptional
14 Sep 2025
Lai Yin
Nice place
Leisure Family
10/10
Exceptional
08 Sep 2025
Cinzia
The property was very clean and comfortable.
Business Friends
10/10
Exceptional
25 Aug 2025
Stephen
Awesome place Highly Recommend AAAAA+++++
Leisure
6/10
Pleasant
24 Aug 2025
Verified traveler

Great location and size but needed the 1% fixed

Great location right on the free tram area. Room was ready however wanted money to get in early to just drop our own bags off. And didn’t check their booking properly wanting extra for roll away even though I’d already paid it.. for info
Roll away quality was quite good

Little information about the property provided apparantly there was a pool /gym but had no information about that at the property. Could have a deep clean in bathrooms.. clean but the little things like the stand for the wash/shampoo etc was grotty..
Friends_and_family Family
10/10
Exceptional
22 Jul 2025
Travis

Highly recommend

Great spot and fantastic sized apartment. Check in was seamless.
Friends_and_family Family
10/10
Exceptional
21 Jun 2025
Stephen
Views and both bedrooms had bathroom
Leisure Partner
10/10
Exceptional
09 Jun 2025
Kristy
Property was clean and spacious. Beds were comfortable and showers had good pressure. Apartment was equipped with all you need. View was awesome. Close to free tram to get around the city. Lots of dining options below on the promenade. IGA supermarket in close proximity. Will definitely stay again.
Leisure Family
10/10
Exceptional
05 Jun 2025
paul
Great location , clean and tidy , only downside was our washing machine didnt work , will be back though
Leisure Partner
4/10
Poor
31 May 2025
Zoey
Stayed in Boyd building, the whole apartment smelled a bit like urine which wasn’t nice. I was given a free upgrade which was lovely but asked not to use the extra room. The TV remote batteries were running flat and the Foxtel did not connect.
Leisure Self
4/10
Poor
22 May 2025
Brooke
Nice place just difficult checking in so far so far away
8/10
Excellent
27 Apr 2025
Eliza

Mum & daughters stay

We like this location as it is very convenient to catch trams (free ones in particular), various cafes & restaurants and The district shopping centre near by. We felt safe walking about, the beds & lounge chairs were very comfy.
Friends_and_family Family
10/10
Exceptional
26 Apr 2025
Jenny

Recommend

Great place to stay, great view from the large balcony, could do with a splash of paint over very good will stay again!!
Partner
10/10
Exceptional
23 Apr 2025
Paula Concetta
We had a fantastic stay in a three bedroom, two bathroom apartment with the best views of Melbourne/ Docklands.
Leisure Family
10/10
Exceptional
22 Apr 2025
hannah
Loved everything about it. We were able to park the car safely and then tram it to all our destinations. It’s nice and quiet, perfect for families. Hope to be back!
Leisure Family
2/10
Poor
19 Apr 2025
khua

Rip-off

I didn't get the room I booked for yet was charged for it. The toilet have a huge poop stain in it that was not cleaned. Yukkksss......

We were serious scared to look and touch further.
Friends_and_family Family
10/10
Exceptional
15 Apr 2025
Angela
This property is just beautiful! Thank you!
Leisure Family
10/10
Exceptional
06 Apr 2025
Melinda
There was a great view, close to public transport and it was walking distance to quite a few facilies
Leisure Family
10/10
Exceptional
21 Mar 2025
Adrian
Comfortable stay at Docklands. Really liked the location - close to trams and easy to get around. Would stay again.
Friends_and_family Family
8/10
Excellent
02 Mar 2025
Verified traveler

Amazing location

The property was quite nice and in an amazing location.
An unexpected expensive bond, as well as reception closing at 6pm made for a bit of a nuisance, but almost everything else made up for this.
The bed was also very squeaky, but that wasnt the end of the world.
Partner
10/10
Exceptional
10 Feb 2025
Melissa
it was a lovely property, a bit of maintenance was required which we reported, views and location was perfect. thank you
Leisure Friends
8/10
Excellent
29 Jan 2025
Kerry

Fantastic location but apartment needs a makeover

Our 2 bedroom, 2 bathroom apartment was in an excellent location with lovely harbour views.
The main bedroom was very spacious with a good sized ensuite and walk in wardrobe. The bed had a very firm mattress which the guests found uncomfortable. 2nd bedroom was very small, the bed took up most of the space but the mattress was comfortable. Unfortunately neither of the bedrooms were air-conditioned. There were 2 portable fans in the cupboards but they were both broken so our first night was not good due to the heat. After lodging a complaint, 2 working fans were provided the next day and they helped somewhat with the air circulation.
Kitchen was well equipped and there was a large dining table.
The second bathroom was big and had a bathtub, shower and toilet.
There was a dated vinyl couch in the living room. Dust & dirt on shelves etc and the carpet had stains. The air con in the living room was very efficient and we could also open the balcony door and enjoy the fresh air.
We noted the 2 fire doors located in the corridor closest to our apartment were both locked and our keys did not open them.
In my opinion this could potentially be a 5 star apartment if it was given a makeover. The fabulous location could not be faulted
8/10
Excellent
25 Jan 2025
Linda
Very spacious, really liked the furnishings. Nice and clean. Well stocked with tea, coffee and bathroom supplies. Loved the coffee machine.
Fabulous views. The bed was the best l have ever slept in while away from home.
Thank you so much for a great experience.
Will definitely be back.
10/10
Exceptional
14 Jan 2025
Sophie
Excellent stay - large 3 bedroom apartment, clean and well maintained and close to tram stop/Marvel Stadium
Leisure Family
6/10
Pleasant
09 Jan 2025
Corrinna
The location was great but the apartment could do with some maintenance. Our apartment had ducted aircon but there were no vents in the bedrooms which made it very uncomfortable to sleep. This was not specified in the details for the apartment and if I had known there was no aircon in the bedrooms I would have booked elsewhere.
Leisure Family
10/10
Exceptional
17 Nov 2024
Karen
Would definitely stay at Docklands again
10/10
Exceptional
10 Nov 2024
Jocelin Rae
Loved how handy it was to everything by tram once we figured out the tram system. The nice clean property with great amenities and great communication from staff as we checked in after hours had a great trip there and can’t wait 2 go back. Ty.
Leisure Family
8/10
Excellent
29 Oct 2024
katrina

Beautiful view

Short Melbourne stay beautiful outlook and everything you need in the unit but I can’t do stairs and there were a lot from the car park and then to our room. I wish I had of known before I would not have booked. A little confusing to find room as it’s 5 th floor but lift only to 4 th floor. Right outside restaurants and tram
Partner
10/10
Exceptional
22 Oct 2024
Amanda
Great location!! Perfect short stay in a perfect apartment
Leisure Family_with_children
10/10
Exceptional
21 Oct 2024
Alicia
Fantastic harbour view from our apartment and close to the marvel stadium for our concert
10/10
Exceptional
08 Oct 2024
Jennifer
convenient to the Spencer Street train station and Marvel Statium
Leisure Friends
2/10
Poor
07 Oct 2024
Sharon
The advertised accomodation appeared to be much better quality. The place could do with maintenance. The hair dryer has died. The main shower continues to drip through the night. Needs a paint. Window latches are at end of its life and windows don’t seal. Very limited cooking facilities for a serviced apartment. Some of the PowerPoints are cracked. The washing machine was extremely dirty which we had to clean mould from it. It makes a horrible noise like it's about to take off. Not to mention we needed to drag our bags several hundred metres. There was no mention of this. They requested feedback which was provided but no follow up or action. The area around docklands used to be more active and vibrant but now dead with many eateries closed. There was a concert at local stadium with sound coming through and bedroom was right next to lift which you could hear through the night. The best part is the foyer and tram service close by. It's not worth the price and won’t be staying there again.
10/10
Exceptional
03 Oct 2024
Paul
Nice spacious apartment
Leisure Family_with_children
8/10
Excellent
11 Sep 2024
Danial

Loved our stay!

The apartment is well equipped and has pretty much everything you need for cooking. The washing machine and dryer were super helpful while we were away, it meant we had to pack less! The apartment felt clean when we arrived and was mostly in good repair. The checkin process was pretty easy, although the office closes at 6pm not 7pm as stated on the hotels.com website. Over the stay we did not have any house keeping which wasn’t too big of a deal for us but it did mean we had to wash our towels a few times, as we only were given 6 and there were 4 of of us. I definitely recommend packing or purchasing washing machine powder, dishwasher tablets, shampoo and body wash as you only get a small amount when you first arrive and it didn’t last us longer than 3 days. Again not a big deal but something to keep in mind. Overall the apartment was good. The view is amazing and the location is really good and is only a very short walk from everything you could need. If we were to come to Melbourne again, we know where we would be staying!
Friends_and_family Family
10/10
Exceptional
06 Aug 2024
Tam
Nice view. Easy walk to the tram. Nice location
Leisure Family
6/10
Pleasant
05 Aug 2024
Carey
Dated. - OK for 10 years ago.
But can do better.
Business
10/10
Exceptional
04 Aug 2024
Blair
A wonderful large two bedroom apartment. Friendly staff and great location. Easy walk to Marval stadium
Leisure Family
8/10
Excellent
01 Aug 2024
Sally
Check in was welcoming and easy. We were grateful for the flexibility around our arrival time. The place however was aged and needed a deep clean. Old socks under the bed, an unusable shower head (we had to shower in a water dribble), general rubbish hidden in some areas, and dusty. Needs a spruce up!
Leisure Partner
10/10
Exceptional
15 Jul 2024
David
Great location, very convenient, would be happy to stay again. Thanks
Leisure Family
8/10
Excellent
09 Jul 2024
Nicole
Beautiful apartment with amazing views. Home away from home feel.
10/10
Exceptional
09 Jul 2024
Mark
Great property would highly recommend and definitely stay again

Thank you
10/10
Exceptional
30 Jun 2024
Sharyn
Thank you to Wendy and Bev who were super helpful during our stay. We were upgraded which was great. Good value for money too. We will definitely be back!
Leisure Family
10/10
Exceptional
24 Jun 2024
Yvonne
Apartment had a gorgeous view! Spacious, clean and incredibly well appointed. Wendy was also fantastic in accommodating our requirements-- v grateful for how flexible and communicative she was. Really enjoyed our stay and wished we could have extended the time there. Truly beautiful property for our large grp (6 adults and a toddler).
Leisure Family_with_children
10/10
Exceptional
27 May 2024
Tennille
We absolutely Loved this property. It catered for all of our needs. We did have an issue with its cleanliness more so the balcony. We had a couple of apartments for the same weekend for a family gathering. One apartment was fine, but the other was a bit average condition. I would definitely stay again in a heartbeat.
10/10
Exceptional
25 May 2024
Denise
Had a really great stay here. Close to all entertainment venues we went to Melbourne for. Amazing view of the harbour
Leisure Family_with_children
10/10
Exceptional
14 May 2024
Lorraine
It was a pleasure to stay at these apartments. The reception was excellent, very friendly and took the time to explain the property & very clear on how to get there. Will definitely stay again.
Leisure Friends
6/10
Pleasant
06 May 2024
Satomi
Carpet was clean but old, so my daughter had cough.
Family
10/10
Exceptional
07 Apr 2024
Lisa
Management were friendly. Tram stop very close makes getting around Melbourne easy. Unit had everything we needed, enjoyed our stay.
6/10
Pleasant
28 Mar 2024
Yolanda
Many restaurants are closed & not lively!
10/10
Exceptional
21 Mar 2024
Helen
Property was fabulous. Staff friendly and extremely helpful. Loved our stay.
Business_and_leisure Family
8/10
Excellent
10 Mar 2024
Ed
Book direct with the property to get free parking. Don't expect housekeeping which should be included
10/10
Exceptional
27 Feb 2024
jeffrey
We got room 905. Perfect with an ocean view. The place was great. Big, walk in shower, Netflix tv, great water view. Big kitchen with comfy couches and the deck view was awesome.
Leisure Partner
10/10
Exceptional
19 Feb 2024
Todd

Excellent

We would definitely stay here again.
Friends_and_family Family
10/10
Exceptional
07 Feb 2024
Tamara
The unit was neat and tidy with an amazing view. It was easy to get around to all the locations we wanted to go without having to move the car at all during our stay.
Leisure Family_with_children
10/10
Exceptional
01 Feb 2024
Sue
Great location with beautiful sunset views. The free Melbourne tram runs right outside the building & we were able to explore all of downtown Melbourne easily, with no need for Uber or taxi. Also really convenient to have a staffed office just across the street for any questions or necessities.
10/10
Exceptional
21 Jan 2024
RF

Apartment in Docklands

This apartment was really handy to everything especially to tram stops & Southern Cross Train station, fantastic view from the room, plenty of space, easy check in & check out!
Strongly recommend for couple wanting a a few days in Melbourne, has an indoor pool too
Partner
10/10
Exceptional
19 Jan 2024
Abbie
We stayed in the Palladio apartment, the factilities were excelllent and the size was perfect for us (3 adults,2 teenagers) with easy access to trams. Hosts were wonderful and great communication. We'll be back!
Leisure Family
10/10
Exceptional
06 Jan 2024
Paul
Great location with trams, shopping and restaurants all close by. We had a three bedroom apartment which was very spacious and a balcony that overlooked the water which had a large dining table too. Apartment clean. Parking easy. Staff friendly and easy to communicate with. Would stay again
Leisure
10/10
Exceptional
02 Dec 2023
Kim
Great place to stay. Had everything we needed.
Cannot wait to go back.
Leisure Family
10/10
Exceptional
01 Dec 2023
Ron
We had an excellent time.
Leisure Family
8/10
Excellent
01 Oct 2023
Michael
Matching wine glass of a decent size would be good. Area and view fantastic.
Leisure Family
10/10
Exceptional
10 Sep 2023
Hakan
Great view from 20th level . 3 bedroom and access to heated indoor pool
Leisure Family_with_children
10/10
Exceptional
31 Jul 2023
Sarah

Loved it here!

Absolutely brilliant property. The apartment was perfect for my sister and I; so spacious, modern and perfectly located. Bed was very comfy, loved the balcony too. The ladies at reception were lovely and I appreciated the email a few days out with the parking instructions. Wish we could’ve had longer here. This will definitely be my go to next time I’m in Melbourne!
Friends_and_family Friends
10/10
Exceptional
09 Jul 2023
GRAEME
Fantastic accomodation for a family.
Great location to explore the city with easy access to public transport. Excellent facilities within the room and of course an incredible view of the Docklands.
Friends_and_family Family
10/10
Exceptional
01 Jul 2023
Donna
We stayed in a 2 bedroom apartment with our 3 young children. It was the perfect location for all our activities. Walking distance to The District Docklands, where there were lots of activities in for the school holidays. The rooms were spacious and clean. A few things could do with an upgrade or fix, but that’s me just being overly picky. It was a great stay and we all felt very comfortable and safe in the apartment.
My only suggestion would be to have a better internal door locking system so young children don’t have easy access to the balcony (my almost 3yo was able to unlock the sliding door with ease). But other than that, we enjoyed our stay.
Leisure Family_with_children
10/10
Exceptional
27 Jun 2023
Poh
Such a good place. will stay here again next year
Leisure Partner
8/10
Excellent
16 May 2023
greg

Great position.

Unit was in a great position but it's getting tired. Needs to be refurbished.
Partner
8/10
Excellent
12 May 2023
Sin Yi
Nice area for family stay
Leisure Family
8/10
Excellent
18 Apr 2023
Deborah
The Apartment was convenient to the tram which was a plus.
The TV in the bedroom had a note on it saying it does not work. The biggest downfall was that the couch did not have legs so it was very close to the floor which made it very difficult to get up off it.
Leisure Family
10/10
Exceptional
16 Apr 2023
Dildeepa
Beautiful apartment with plenty of facilities with great view. Clean and maintained well.
Leisure Family
10/10
Exceptional
09 Mar 2023
Hannah
Beautiful apartments with a great view, close to team stops. Had everything you would need, staff were lovely. Would definitely book again!
Leisure Friends
8/10
Excellent
05 Mar 2023
Lynette
Comfortable, clean and spacious apartment.
Excellent views.
Elizabeth (Reservations Manager) was friendly and very helpful.
Leisure Family_with_children
10/10
Exceptional
26 Feb 2023
GRAEME

great stay

We had an absolutely fabulous stay. The room was excellent and the view magnificent. We loved the little art pieces and decoration of the unit. It felt just like home and not just a rental accomodation. The staff were incredibly friendly. The apartment was in a great spot -quiet but very easy to get around the city. It is a new favourite spot to stay!
Partner
10/10
Exceptional
07 Feb 2023
Jane
Great location, easy walk to Marvel and Restaurants.
Lovely host at reception.
Clean, comfortable and well appointed.
We would stay again, no worries.

Leisure Family
10/10
Exceptional
24 Jan 2023
Brian
Beautiful apartment with all the comforts of home.
Leisure Partner
10/10
Exceptional
13 Jan 2023
Maree
Lovely apartment. Great view.
Leisure Family
6/10
Pleasant
03 Jan 2023
Shereen
Location was great
Leisure Family
6/10
Pleasant
28 Dec 2022
Leanne
Excellent location. Close to shops, restaurants and tram. Fabulous view of the city and Docklands.
Mattresses need to be replaced in all bedrooms Bathrooms need a very good clean. An additional fan for the 3rd bedroom would be good. Kitchen is well provisioned
Leisure Family
10/10
Exceptional
15 Dec 2022
Lainie
Simply divine!
Business_and_leisure Family
10/10
Exceptional
26 Nov 2022
Sue
Very high standards and aesthetically pleasing accomodation.
Leisure Partner
10/10
Exceptional
25 Nov 2022
Lim
Amazing view and spacious apartment. We were over charged initially but reservation manager resolved it quickly thereafter.
Would be great if the bathroom came with bidets
Friends_and_family Family
10/10
Exceptional
19 Nov 2022
Adrian
Spectacular view and close to everything
Business_and_leisure Family_with_children
10/10
Exceptional
31 Oct 2022
Deanne
Fabulous apartment..very spacious. Great views and location. Free tram stop at front door. Looking forward to our next visit.
Leisure Family
8/10
Excellent
25 Oct 2022
Verified traveler
Enjoyed our stay. Great location and easy to get to public transport
Partner

Location & surroundings

Docklands Private Collection of Apartments
Harbour Esplanade, 198, Docklands, Australia

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Docklands Private Collection of Apartments

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