Name: Mercure North Melbourne
Address: Cnr Flemington Road Harker St, North Melbourne, 3052, AU

4/10

Poor

26 Jul 2026

neil

Our room had ants in two different spots
Someone else's rubbish under one bed. Bathroom are well overdue for a reno. Meal in restaurant was great, breakfast was good too.

6/10

Pleasant

20 Jul 2026

Katherine

There was no barista coffee.

4/10

Poor

18 Jul 2026

Liam

Room was ancient, dirty & stained.
Bathroom had mold all around.
Aircon was excessively noisy, like a part needed to be replaced.
Breakfast was ok and room size was good. Would have been nice 30 years ago.

Family_with_children

10/10

Exceptional

12 Jul 2026

Natalie

Clean, friendly staff, good location, comfortable quiet safe and secure room.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Rodney

The staff were helpful and courteous. The building itself is aging but was clean and comfortable. The TV was a bit hard to work out. The buffet breakfast was good.

Self

6/10

Pleasant

26 Jun 2026

Nikki

Great location, needs maintenance. Car parking not secure despite paying for it. Carpet water damaged and had a funny smell. Room musty. Breakfast average for cost- pay extra for coffee. Opens at 7.
Beds comfortable and room clean. Staff helpful.

Family

10/10

Exceptional

09 Jun 2026

Katie

This is a good, close stay to RCH for us

Friends_and_family Family

4/10

Poor

23 May 2026

Jonathon

- Super noisy, you can hear every door and movement of others, garbage bins outside being moved around and slammed early in the mornings.
- Tv outdated and stuck in \"Store mode\" most channels don't work and everyone you turn it on the volume is jarringly loud.
- Pool and sauna under maintenance with no indication of when it won't be (literally the only reason I booked here).
- Really expensive parking, charging full price when arriving late in the evening and your departure day in the morning is a bit of a rip off.
- Room was really warm which wouldn't be a problem because you can open a window but then you get to listen to the compressors and bins outside.
- No fans in the bathroom so everything gets covered in moisture if you have a shower.
- Shower turns extremely hot periodically and is below average.
+ Bed is comfy and the pillows are good.
+ Staff on Saturday and Sunday were helpful and easy going.

Far too expensive for an unrelaxing stay, I feel ripped off.

Self

2/10

Poor

03 May 2026

Wesley

Dirty unmade room on arrival it was poor, best avoided

10/10

Exceptional

21 Apr 2026

Karon

Ideal location for the hospital. More than adequate for my needs

Self

6/10

Pleasant

19 Apr 2026

Adam Charles Lynn

Easter Holiday weekend meant minimal services of all kinds. $26 buffet breakfast not very good value if all that was wanted was toast and tea.
Room small (not enough open space for stretching/qigong exercises) but acceptable.
Some other patrons noisy and unruly (eg: banging on several doors because they didn't know where their friends were staying).

Self

8/10

Excellent

11 Apr 2026

Neil

Fantastic location. Was certainly easy for us to get around town. Breakfast was satisfactory for the price. We ended up have dinner there too and were happy with quality and price.
Unfortunately the premises itself is getting tired. In dire need of some maintenance.

Partner

6/10

Pleasant

06 Apr 2026

Lesleu

It is definitely aged like the other reviews say, carpets need replacing in the main hall ways. The shower head angle is wrong and can’t be changed, the water spurts out far past the shower screen. Some TV channels only had sound and no picture.

The breakfast was ok but definitely not served hot, and a bit limited on options.

Overall though it was an ok stay, convenient location for our plans, and we would stay again.

4/10

Poor

05 Apr 2026

Daljit

Attentive staff

Friends_and_family Family

8/10

Excellent

02 Apr 2026

Tanya

The brekky and dinner were fantastic, we thoroughly enjoyed the meals.

4/10

Poor

09 Mar 2026

Veda

Mercure North Melbourne is definitely closer to 2 stars than 4 stars as advertised.

Self

6/10

Pleasant

07 Mar 2026

kathryn

The room was clean, but areas getting to the room are looking tired and the carpets are hanging on by a thread!
Perfect for one night for a Grand Prix visit. Very close to the tram line.

Friends_and_family Family

2/10

Poor

13 Feb 2026

Kathleen

Rooms are really run down. Air con did not work and its very shabby. It is definitely not a 4 star hotel. I would not stay here again.

Business

6/10

Pleasant

27 Jan 2026

Anne

The room was very large with a large window overlooking a small park.
It was very clean and the bed, bedding and towels were of high quality.
The hair dryer was missing and the television was not working.
The shower is over the bath which may be difficult for some.

Leisure Friends

2/10

Poor

22 Jan 2026

Emma

Left after 10 minutes. The room smelt damp and the carpet was soaking wet, there were holes patched up on the doors, threadbare carpet up the halls which was wrinkled and a trip hazard, the room across the hall were watching a movie and we could hear everything. The lift doors opened whilst the lift was still moving. The place is in complete disrepair and should not be listed on this site.

Business Self

6/10

Pleasant

05 Jan 2026

Beverly

Needed a good revamp Air Conditioner not working properly. It was very warm in room said air con set at 19 but it was more like 28 very warm and uncomfortable. Cold water tap on hand basin did not work unless you turned on Fawcett under the basin if let on tap kept running. Power Point were few and by bed you had to get down on your knees as they were on one side under the side table . Staff were friendly though.

Friends_and_family Family

6/10

Pleasant

01 Jan 2026

Susan

Mercure North good location but v run down. Restaurant was SO SLOW! Had to ask for room change due to window frame rot & unable to close window.

Leisure Family

6/10

Pleasant

31 Dec 2025

Paul

Very noisy all night.

Leisure Family

2/10

Poor

28 Dec 2025

Joshua

We booked conjoining rooms and were placed in two adjacent rooms that were not conjoined which is highly challenging with young children. One room had no live channels on tv and the other room the AC was not working and was stifling hot. Overall a very disappointing experience.

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Shannon

Price is right for style and age, staff are friendly and helpful and the location for zoo, park, hospital and Errol st cafes and pubs is ideal, or tram adjacent for a smooth ride to town

8/10

Excellent

07 Dec 2025

James

Helpful staff

Partner

10/10

Exceptional

10 Nov 2025

Ye

Very nice

4/10

Poor

07 Nov 2025

Britt

Staff were friendly, room was very run down and not very clean

Leisure Partner

10/10

Exceptional

05 Nov 2025

Melissa

Clean room and accommodating staff. Comfy beds and great in room service with clean towels every day

Leisure Family

8/10

Excellent

24 Oct 2025

Kelvin

The TV could do with an update to internet capable.

Leisure Family

2/10

Poor

17 Oct 2025

Susan

Appointed to Room 215 - curtains did not close. Went and asked for another room. - curtains closed but did not quite get to the end of windows but accepted. Noisy due to traffic. Okay re cleanliness but - tap fell off, not even screwed in on bath/shower, conditioner lid broken, lamps broken and they extend out on to the bed so pillow had to come down bed so did not hit head. Elevator - I reckon it was built in the 1940's ....the door opened before it had reached the ground. Children scared to go in it. Carpet old. Not much variety for breakfast. Chef was lovely to chat to but the ladies, not much from them plus not helpful and I asked for my drink bottle to be filled with drinking water not tap water.....her reply was I can boil a jug for you but you would have to wait until it cools down or have hot water!!!!. Cement in parking area filthy. Pool very small. Not very 'inviting'. Will never return.

Friends_and_family Family

6/10

Pleasant

08 Oct 2025

Jess

Large rooms but very run down, dirty and stained carpets and furniture. musty smell in room. rubbish and food scraps on floor and under beds.

Leisure Family

8/10

Excellent

02 Oct 2025

Sanjeshni

Near to shops and city friendly staff. Facility itself needs a done up

2/10

Poor

19 Sep 2025

Chaille

I didn’t sleep either night I stayed here. The traffic noise was horrible. They need to triple glaze their windows.

Business Self

6/10

Pleasant

13 Sep 2025

lynette

The buffet wasn’t worth the money, the bread was stale and they cook up the hot food ie bacon, so if your in a rush I wouldn’t recommend,
Our room want the best, the tv didn’t work, the lights flicked on and off in the bathroom

Friends_and_family Family

8/10

Excellent

02 Sep 2025

Rebecca

Room was suitable for our needs. Definitely in need of an update as it was worn and tired but it was clean and comfortable.

Friends_and_family Family

8/10

Excellent

22 Aug 2025

Tracy

Our stay

Our stay was good. Staff were very friendly and helpful. The room was nice and the bed comfortable but the tv was small and there was no fan in the bathroom or powerpoints beside the bed.

Partner

4/10

Poor

18 Aug 2025

Daniel

Shower was moldy and no hot water. Bathroom had broken taps. Wornout carpets throught all halways. Parking boom perminatly broken. Elivator was missing pannels. Basically its a dump and best avoided

Leisure Family

8/10

Excellent

12 Aug 2025

Damien

staff were pleasant , needs renovation.

Business Family

10/10

Exceptional

11 Aug 2025

Perry

I liked the closeness of 3 major hospitals in an area that is walking distance from each other and public transport ease and dinning options. The room I was staying in could of been cleaner the bed head was dusty and windows were not cleaned. The main window had a Brocken handle and would not close properly. Staff were great and room service was fast and efficient.

Business Self

4/10

Poor

27 Jul 2025

Jessica

Walls were dirty, there’s no PowerPoints near the bed. There’s one on the other side of the tiny room so you can’t have your phone next to you. Expensive for what it was. Only convenient as our child was having surgery across the road the next day.

Leisure Family_with_children

4/10

Poor

08 Jul 2025

Sarah

Dated, tired, run down accommodation. Dull and lifeless. Tap fell off in the shower, dirty, broken spa, bedside lamp not working and capped off (in built in wall). Squeaky bed and a good gap under the door allowing light and noise from the hallway.

Business_and_leisure Family

6/10

Pleasant

28 Jun 2025

Sophie

The place needs to be renovated it's barely three star quality! What's with the cheap mismatching furniture in the lobby 'cafe'...looks like they put in picnic furniture from Bunnings. Could do with some facilities management training...!

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

Jack

Brilliant

Business Self

6/10

Pleasant

18 Jun 2025

LANCE

The lift smelt like urine and the carpets needs replacing and the room was very noisy plus we had to pay $27 per night for my car. will not stay there again

Business_and_leisure Partner

10/10

Exceptional

15 Jun 2025

Nick

Quick easy and convenient, friendly staff and reasonably priced.

Leisure Family

10/10

Exceptional

04 Jun 2025

Jack

Pool etc

6/10

Pleasant

28 May 2025

Dinukshi

Staff were very friendly but room cleanliness was questionable and food was over priced and not very good. Would not eat from here again

Leisure Family_with_children

8/10

Excellent

21 May 2025

Tim

Good value stay

Business_and_leisure Self

8/10

Excellent

21 May 2025

Julie

Access to Royal Melbourne Hospital, being able to open a window. Mostly friendly staff, hotel could do with a refurbish though adequate

10/10

Exceptional

18 May 2025

Tom

Good service

Business Family

8/10

Excellent

17 May 2025

Sirpa

We found the room to be older but clean and quiet.
The staff was very helpful and room service was a great bonus. Food definitely edible.
Parking was easy to reach and on the property.

Business Family

4/10

Poor

11 May 2025

Steve

Really poor quality facilities with the restaurant closed for undisclosed reasons.

Leisure Self

4/10

Poor

06 Apr 2025

Timothy

Was disappointed with our stay here over the past weekend. The property was old and rundown, yet we found to be quite expensive for what we got. The images of the room shown prior to booking didn’t match the room we got which was incredibly tiny for 3 people. The room hadn’t been cleaned properly as there was left over food in the fridge. Needless to say we will look to book elsewhere the next time we are looking to stay in this area.

Leisure Family_with_children

4/10

Poor

30 Mar 2025

Sandra

Not up to Standard

I had booked my stay some months ago as I regularly stay at the Mercure when I travel for sport. The room they 1st gave me had 3 dormitory style single beds. I complained and was given what I had requested a double bed. The Wifi didn’t always work and TV could be turned on but not off.

Business

10/10

Exceptional

13 Mar 2025

glenn

Excellent service

8/10

Excellent

27 Feb 2025

Lois

friendly staff, comfortable bed and pillows

Leisure Family

2/10

Poor

21 Feb 2025

Mary

The facility is very outdated, it was disappointing, the breakfast as it was included in my booking was cold particularly the \"hot food\" of the breakfast. The hallway leading up to the rooms smelled like old wet carpet. The reviews on Wotif was very misleading. No we would definitely not be staying here again and would not recommended to travellers. Not worth the money you pay for.

Business_and_leisure

6/10

Pleasant

04 Feb 2025

Tracee

The property is well positioned but quite old and needs a good facelift. Staff were friendly and professional

Partner

8/10

Excellent

21 Jan 2025

Leslie

Could not rate the breakfast lady Anny and the tall man on night shift highly enough the young women on reception in the morning seemed like she couldn’t be bothered helping with information when ask her attitude could do with some further training in people skills overall we were satisfied with everything else and would stay again

Leisure

6/10

Pleasant

19 Jan 2025

Janelle

Overall was a good 2. Nights stay what was disappointing was that the tv had STAN Netflix and all that but it wasn’t programmed to the TV… what’s the point of having it on the tv if it can’t be used… but other than that location was good walking distance from trams and practically in the middle of the city but again the tv was a let down

Leisure Partner

4/10

Poor

19 Jan 2025

Kylie

Old,tired and expensive

Business Family

4/10

Poor

06 Jan 2025

David

Not the best but good location and stafff

2/10

Poor

31 Dec 2024

Milestravel

No servie no clean.

Leisure Family_with_children

6/10

Pleasant

07 Dec 2024

Scott

Reasonably priced, staff are very friendly - property is tired and basic. My only comment and disappointment was my room was not serviced.

Business Self

2/10

Poor

12 Nov 2024

Joao

This hotel does not have the minimum standard to be a 4stars hotel
Also the breakfast was really low standard

Business

10/10

Exceptional

09 Nov 2024

Jose

All good experience

Business

8/10

Excellent

04 Nov 2024

Diane

This property is located well in easy reach to hospitals.

Leisure Family

2/10

Poor

18 Sep 2024

Min Soo

The quality is appalling for the mediocre price range.

Leisure Partner

2/10

Poor

15 Sep 2024

Mark Anthony

Absolutely terrible.

Business_and_leisure Family_with_children

6/10

Pleasant

24 Aug 2024

Natalie

Needs serious updating. Rooms tired, beds hard. King bed was two singles pushed together.

6/10

Pleasant

12 Aug 2024

Ann

The room in general was clean and tidy. There is some matenance needed to repair cracks in the skirting boards and around doorway in bathroom with mould in places in the shower

Business Partner

6/10

Pleasant

23 Jul 2024

ronald

very basic dear parking fee should have been in motel price not separate charge

10/10

Exceptional

22 Jul 2024

Susan

Great location, old Motel but very clean and well serviced!
Great staff, very helpful!

Partner

10/10

Exceptional

02 Jul 2024

Robert

My son had to attend the RMH for day surgery.
The Mercure North Melbourne was in convenient walking distance and was within our budget.
The property our room and the staff were excellent.
Thank You Mercure North Melbourne !

Leisure Family

8/10

Excellent

30 Jun 2024

Helen

Very pleasant stay, facilities were clean and well presented. It was really good to have lovely products in the bathroom and good quality toilet paper and tissues.

Leisure Partner

4/10

Poor

23 Jun 2024

Emily

Very thin walls and other guests were VERY loud into the wee hours of the morning; staff was often absent from the front desk and room was not cleaned at all during our stay

Leisure Friends

4/10

Poor

30 May 2024

Claire

Very noisy room that was basic with a very hard bed, threadbare carpets in the hallways, this hotel needs a major upgrade. Despite it being close to where I needed to work, I would not stay there again.

10/10

Exceptional

29 Apr 2024

Eric

All the staff were friendly and professional, always happy to help with any little thing. Very convenient location for access to lots of stuff around Melbourne, Vic Market, Lygon St eateries, Museum. Facilities a touch dated but all clean and functional. Would definitely return

Leisure Partner

6/10

Pleasant

23 Apr 2024

Victoria

Our TV did not work properly and could not get a replacement. There were cobwebs on the outside windows but overall the room was clean and tidy.

Business Partner

8/10

Excellent

28 Mar 2024

Craig

Good

4/10

Poor

24 Mar 2024

Amanda

Remote control for TV was a different brand to the TV so did not work, shower base was chipped and scratched and unhygienic, toilet seat came down on your back when sitting in the toilet, shower water temperature changed to hot and cold and hot again frequently during shower, fridge froze water and drinks (even though it was not in the freezer), lift was old and clunky and noisy. For the price paid this accommodation was terrible, old, outdated, and dirity.

10/10

Exceptional

18 Mar 2024

Sandra

Happy

This is the second time I have stayed here and both times found the staff to be very friendly and efficient. It is a perfect location for me and I would recommend it to fellow travellers

Self

2/10

Poor

17 Mar 2024

Justyne

Don’t stay here! Stayed her for 2 nights night one in room 203, rotten bathroom doo, Aircon blowing hot air, very badly
Maintained room for $280 per night. Left first morning and advised of the issues, returned to no action, and after complaining moved to another room, which had water leaking down the wall in the bathroom dripping all night from apartment above. Left message with staff for management to call. Nothing… crickets!

Leisure Self

10/10

Exceptional

23 Feb 2024

Ke

All good

Leisure Family

6/10

Pleasant

23 Feb 2024

Anne

All of the staff were absolutely fantastic very accommodating and lovely.
The motel was run down and the bathroom smelled of septic. The elevator was next to my room and was extremely noisy.

Leisure Family

4/10

Poor

18 Feb 2024

Joel

Tv and phone in room didn’t work. Asked for a tax invoice was told it would be emailed. 24 hours later still havnt received anything.

Business Self

4/10

Poor

18 Feb 2024

Alice

Don’t Bother

Paid premium price to visit mother in hospital thanks to Taylor Swift and got ho hum experience for my trouble. No wine glasses. Was not told breakfast finishes at 9am Sunday, so went hungry. Walked back to hotel in early evening from city Saturday up Flemington Rd, had to dodge the drug addicts having moments. No arrival package, nor freebies either for my $650!!!

Friends_and_family Family

8/10

Excellent

30 Jan 2024

Heather

In a great location but the hotel needs a bit of a spruce up

Business Self

8/10

Excellent

21 Dec 2023

Verna

The variety of food choices for the buffet breakfast was very generous.(cold and hot), and lady in charge of the buffet breakfast was extremely helpful and friendly.
All the staff that I encountered in reception were also friendly and helpful.
The only negative experience - there were strands of dark hair in the shower/bath (I have light coloured hair).

Business Self

8/10

Excellent

06 Dec 2023

Rob

Enjoyable stay. Check in counter was an adventure! (very windy with entry doors so close)

Leisure Partner

10/10

Exceptional

06 Dec 2023

Verified traveler

Great place to stay

The staff were friendly, efficient and extremely helpful when asked for directions.
The restaurant was excellent and had room service

Self

4/10

Poor

04 Dec 2023

Verified traveler

Disappointing and overpriced

626 plus 50 parking for Thursday & Friday night so I was expecting more. Room badly needs refurbishing , shower recess was the worst, all cracked on the floor, cracked window and not clean. Bed was hard, not comfy.

Business

6/10

Pleasant

25 Nov 2023

Bonnie

Shower would drip constantly and also leak all over the bathroom floor during showers, otherwise a pleasant stay

Leisure Partner

8/10

Excellent

30 Oct 2023

Verified traveler

Comfortable stay at Mercure North Melbourne

I enjoyed my recent 3-night stay at Mercure North Melbourne. The hotel is very conveniently located across the road from the major hospitals and within easy walking distance to the 58/59 tramline.
The staff were all friendly and helpful and the room, although a bit worn, was cleaned to a high standard with all the usual amenities available. The in-room wifi worked well.
A comfortable stay and I would look at staying here again if needing to return to North melbourne for work.

Business Self

10/10

Exceptional

16 Oct 2023

Jim

Great position reasonable rates.
Building showing its age which is understandable
But very good experience

8/10

Excellent

12 Aug 2023

Mary

Very helpful staff and convenient location.
What I did not like was the low level of lighting in the room but the staff did bring in another lamp at my request.

6/10

Pleasant

06 Aug 2023

Christine

Room was clean, quiet, bed was comfortable but bathroom facilities are tired.

Leisure Partner

10/10

Exceptional

25 Jul 2023

Guy

Friendly and helpful staff.

Leisure Self