Name: Clocktower Apartment Hotel
Address: Drummond Street, 255, Carlton, 3053, AU

4/10

Poor

22 Jan 2026

Lynette

The apartment needs a complete spring clean. On entering there was a smell of stale cigarette smoke, carpet needs a wash, soap scum in shower, grouting in bottom of shower filthy, curtains need washing, stove hotplates need cleaning, streaks on kitchen cupboards, dishwasher, oven door and windows/mirrors, dust on top of air conditioner, to name a few things.

Leisure Self

10/10

Exceptional

01 Jan 2026

Kimberly

AC worked great on a hot day and dogs can stay for free.

8/10

Excellent

05 Dec 2025

John

Great location close to all amenities and really reasonable parking rates. Room is pretty tired with carpets and bathroom but overall a good room.

4/10

Poor

01 Jun 2025

Andrew

We hired 3 rooms. Great location, but: Two rooms were good in terms of facilities and cleanliness, however the third room that we had for two nights, had a great deal of mold in the shower. The vinyl couch had tears that covered 20% of the seat. One bed was nice the other queen size bed was terribly hard. We were quoted $ 18 for carparking, on exit we were charged $ 30 for each car. There was no one to speak to as there is no staff on the weekend. Will not go back here.

6/10

Pleasant

30 Mar 2025

Petra

Room 17
I didn't know that there was no air conditioning at time of booking and the windows did not open to allow fresh air so had to open front door and balcony door.
we are non smokers and had to empty full ashtray from balcony.
bathroom vanity tap constantly running (could not be turned off).
Queen bedroom bedside lamp faulty.
Tv in King bedroom positioned too low - not watchable from bed.
Tv in living room positioned too low also.
Absolutely not value for cost - would not stay here again.

Leisure Family

8/10

Excellent

30 Mar 2025

John

Great spot for a night in Carlton. Property is clean but maybe getting a little dated.

Leisure Partner

6/10

Pleasant

28 Mar 2025

Damien

Really Nice place but was a bit disappointed this time,prob unknown to owner but we go back late went to bed, toilet ran all night, self flushed every minute=no sleep, we also found a compression sock in the end of the bed,mattress was stuffed and the ash tray in the door way full and stunk, not really good enough for those rates.

Partner

6/10

Pleasant

27 Mar 2025

Paula

Great location. Property was a bit tired. Not very secure.

Leisure Family

8/10

Excellent

17 Mar 2025

Peter

We have just finished a very nice stay at the Clocktower. Having stayed many times for business this was my first visit with the family. Rooms were basic and showing their age but quite tidy. The main bedroom lacked a TV as shown in images online, the dryer was out of order and the kitchen a little under stocked, missing things like a frying pan. There was also a very odd toilet seat cover Velcro attached to the toilet seat. The staff were very attentive and made some great suggestions for local restaurants. Overall the negatives were all quite minor and the stay was very pleasant for my family and I. The location is amazing and very central. We’d be keen to stay again.

Leisure Family

10/10

Exceptional

03 Mar 2025

Derek

Really enjoyed. Perfectly placed

10/10

Exceptional

21 Dec 2024

Susan

Very Basic but good clean accomadation good for what we were after, great location too

Leisure Family

8/10

Excellent

01 Aug 2024

Enoch

It was good, dated but good with laundry and kitchen. Some missing bits a pieces but otherwise good. Great city view as well. Extremely well located.

10/10

Exceptional

27 Jul 2024

Michelle

The property was lovely and clean. Easily could get around.

Family

6/10

Pleasant

21 Jul 2024

Julie

The apartment had all the amenities described on their website. The chap on reception was nice and very helpful. Public transport was a 2 block walk, which is fine if you don't mind the walk. Plenty of nearby cafes and restaurants etc to choose from.
**However, the cleanliness in some of the rooms left a lot to be desired. The vinyl floors were not clean, the skirting boards in the toilet looked like they had not been wiped for a few weeks and there was a large clump of hair sitting in the shower.
The water from the taps was cloudy and off colour, which did not look great. (This was an older style apartment, so maybe it was just from the pipes in the building). Also, the mattresses were very hard. I am not sure that I would stay here again.
I just think this motel needs to invest in a much more competent cleaning service.

Leisure Family_with_children

6/10

Pleasant

11 Jul 2024

Chris

The place can get a little noisy from the nearby rooms, especially in the morning.

There was a spider web in the bathroom and the lights were not cleaned for a while.

However it is very close to Lygon St and the check in was quick and easy.

The apartment was quite large, but the TV was small.

Leisure Family

4/10

Poor

27 Jun 2024

Carol

Where to begin? Late check-in required something akin to an Escape Room experience, getting a key from a nearby convenience store, watching a video about the complicated parking process, wandering through the labyrinth of a parking garage to find the scanner to open the gate to park the car. Except... the parking was supposed to cover 2 days, and instead covered 1, so we made another phone call, jaunt to an office for a new scan code... It was all quite an adventure. I will say that the manager was absolutely amazing and kind and accommodating, but seemingly unable to extricate himself from the bizarro world of checking in and parking. The room itself was a huge disappointment. The kitchen faucet was broken and leaking. The stovetop was beyond gross. Pots and pans looked as though they had been used specifically to test food scorching methods, and then never really scrubbed clean. One bed was missing a support foot, a fact that we only discovered when the bed broke in the middle, leaving a large dent to sleep on. No worry - we took one of the disgusting pots and used it as a brace, so engineering for the win! The windows are paper thin and extremely old, so the gusty Melbourne winds whistled and rattled all night long. The heater is, of course, in the kitchen area, so the bedrooms got fairly cold. The sofas were ancient and had smells of mysterious origin. The entire experience was like a poorly written slapstick comedy, honestly. Only the absurdity kept it bearable.

Leisure Family

8/10

Excellent

21 Jun 2024

Simone

Great location and well appointed.

Leisure Family

8/10

Excellent

03 May 2024

DARREN

Was a pleasure to stay here for the nighy

Leisure Partner

6/10

Pleasant

28 Feb 2024

Jiayi

Prepaid parking fee but was registered with wrong time 12am instead of 12pm, which resulted me paid again. Never heard anything back from the property after log it.

Nearby road very noise as motorcycle ran very late at night.

Leisure Family_with_children

10/10

Exceptional

21 Feb 2024

Janet

Hard to find the reception using google but great as parking is secure

Leisure Family

8/10

Excellent

21 Jan 2024

Fiona

Was what we needed for our stay. Bit of a walk to the tram but nothing insurmountable.
Rooms were in a nice condition and had plenty of space for the four of us.
Great spot on Lygon street for all your cafe and restaurant needs.

Leisure Family

6/10

Pleasant

01 Dec 2023

Brittany

The apartments are dated and there was blood on the carpets. The amenities were also incredibly outdated and we were not given any towels for the shower so between 3 of us we had to use face washers. The staff were lovely on the phone prior to the stay, but we checked in after hours so did not have a chance to speak face to face or get towels. The area was nice and had lots of dining options and the hotel was just off a busy street so was able to be quiet. That being said we didn’t sleep very well because of the rain falling on the windowsill extremely loud, again, probably not the apartments fault though.

All in all I probably wouldn’t stay here again due to how run down the place was and not even having towels.

Leisure Friends

6/10

Pleasant

09 Nov 2023

Elisabeth

The reception manager was excellent. The shower was tough to get into as a bigger person. Internet and parking systems need to be updated. Needs refurbishing. Great location.

Leisure Family

10/10

Exceptional

06 Oct 2023

Jenni

Fantastic location, comfortable bed, enjoyed relaxing in the bath

Business_and_leisure Partner

8/10

Excellent

30 Sep 2023

Jennifer

big rooms, crisp sheets, very close to many lovely restaurants. great service from reception, property just a bit tired. Enjoyed our stay overall

Leisure Partner

8/10

Excellent

17 Aug 2023

John

The clocktower is a good spot to stay .

4/10

Poor

03 May 2023

simone

Was a bit disappointed - my room was dark and dreary. The pillows weren’t great and the room smelt damp.

Business Self

10/10

Exceptional

19 Mar 2023

Matthew

Excellent customer service!

8/10

Excellent

02 Mar 2023

Karen

Older property that is very quiet and has a very helpful office manager, in excellent location not far from city.

Leisure Family

6/10

Pleasant

10 Sep 2022

Chester

This hotel is old and pretty run down. Our room wasn't very clean, and the carpet had a big rip in it. It needs some upgrading and cleaning, but it is convenient. It's located right next to Lygon Street, it's a short walk to University of Melbourne, and there's lots of nearby shopping.

Business Partner

6/10

Pleasant

04 Sep 2022

aaryan

Well located close to town and uni.
large one bedroom apartment
kitchen had dishwasher, washer and dryer
Not well maintained, carpets stained and dirty, bathroom with mold, needs significant renovation.

Leisure Partner

6/10

Pleasant

23 May 2022

Margaret

Great location

Leisure Self

10/10

Exceptional

14 May 2022

Anthony

Great service at the reception. Fantastic shops and food near this Accommodation

Leisure Partner

8/10

Excellent

10 May 2022

Joanne

Apartment was excellent.
Unfortunately due to restricted reception hours, there was no one available to help deal with any issues that we had. Parking was a problem, as our car park pass came up as invalid when we tried to leave on Sunday morning; even though the pass said that it was valid until 11:59pm on the Sunday. So we ended up having to pay for our parking.

Leisure Partner

6/10

Pleasant

01 May 2022

Philip

It was clean but not alot of bath room soaps and hair wash products for more than one person, also not a lot of milk for tea and coffee in the morning. over all it served its purpose for a one night stay.

Leisure Partner

8/10

Excellent

14 Apr 2022

Ryan

Reception was welcoming and the rooms were a good size

Business_and_leisure Family

6/10

Pleasant

24 Mar 2022

Gaetano

Property location was excellent and close to all amenities. Underground covered parking was very convenient and safe.. The apartments are heritage but could have done with a better clean. Also cot provided was not very safe and poor support for back.

Leisure Family

2/10

Poor

13 Mar 2022

Carmel

My bathroom was disgusting! I couldn't even shower as there was so much grime and build up on the shower floor.

Business Friends

10/10

Exceptional

03 Feb 2022

Carolyn

Love the position of this

Leisure Family

10/10

Exceptional

31 Dec 2021

Emma

Emmet at reception was truly a wonderful and considerate communicator which made the stay so easy. Large accomodation. Very secure. Great balcony views of city. Excellent budget accommodation.

Leisure Family_with_children

10/10

Exceptional

29 Jun 2021

Verified traveler

Such a great place to stay. Loves the proximity to Lygon St.

Leisure Family

10/10

Exceptional

13 May 2021

Verified traveler

Great location, friendly helpful staff and apartment clean and a good size.

Leisure Family_with_children

6/10

Pleasant

21 Mar 2021

Verified traveler

The apartment was spacious but there needs to be a complete refurbishment . Carpets were stained (badly); furniture was of poor quality and minimal; ceilings had unfinished paintwork ; walls had been stripped bare of artwork; and window furnishings were cheap and unattractive. A gate that accessed a street directly from the apartment courtyard was not actually locked but had a padlock on it. Someone entered it . The location was central with restaurants and close to the CBD.

Friends_and_family Partner

8/10

Excellent

20 Mar 2021

Verified traveler

Convenient location. Large room. Very clean room.

Leisure Partner

6/10

Pleasant

13 Mar 2021

Verified traveler

Staff very friendly and very helpful. Location of property was great. Stayed in standard 2 bedroom. Little outdated and smelled really bad. Saying that our friends were in the updated ones and they were quite nice.

Friends_and_family Family_with_children

8/10

Excellent

11 Mar 2021

Verified traveler

Room had a musty smell, and hard to communicate with reception as office hours are reduced.
Overall stay was good and location great.

Friends_and_family Family

8/10

Excellent

31 Jan 2021

Martin

Apartment was large. Bedding was comfortable and the pillows were great. Location is excellent to Lygon street and the city.
No ceiling fans in the bedrooms and the only A/C is in the lounge room so it can get warm in the bedrooms. Couldn’t get TV’s to work.

Leisure Friends

10/10

Exceptional

01 Jun 2020

Debra

Very friendly and helpful staff. Extremely quiet. Very clean and comfortable with quality appliances. Great location. In the heart of Lygon Street entertainment with restaurants, cafes, shops, and Cinema Nova a 2 minute walk away.

Business Self

8/10

Excellent

01 May 2020

Verified traveler

Good size, great location, comfortable with good amenties

Business Self

10/10

Exceptional

28 Feb 2020

Ivan

The location, very well placed for all types of activities - families, nightlife, bars, restaurants, cafés, a supermarket, speciality stores...

Apartments are quite clean, well fitted out, quite and secure - even with sound proof windows

Business_and_leisure Self

10/10

Exceptional

17 Feb 2020

Verified traveler

Position position position. Excellent. I don't have time to write or think more.

10/10

Exceptional

06 Jan 2020

Verified traveler

Lots of room with great location. Always greeted by friendly staff.

Business_and_leisure Self

6/10

Pleasant

01 Jan 2020

Verified traveler

Location in middle of Lygon Street - during day there is an access path onto Lygon street so you don't have to walk around the block. This locks in the night with no key access. I got caught out and had to walk in dark around the block. The Apartment complex also has offices. Common courtyard area and walkways not tidy or clean - my guess is that the Strata for the building complex does not clean enough with people wandering through from Lygon with nothing to do with the apartments or offices and dumping things there. The apartment had good facilities with kitchen, laundry 2 bedrooms, lounge, but carpet, walls and fittings old and so even though cleaned felt a bit icky. Will probably wait to hear rooms have been refreshed before staying again - but location fabulous and desk staff very good.

Friends_and_family Family

6/10

Pleasant

29 Dec 2019

Verified traveler

Needs fresh cote of paint and carpet. Very dirty stained carpet.

8/10

Excellent

09 Dec 2019

Verified traveler

Location was great for going to restaurants in Lygon st & close enough to be able to walk into the city

Leisure Partner

2/10

Poor

30 Nov 2019

Ella

The property was aged and dated significantly with badly worn and damaged furniture, dusty throughout, unopenable windows and a bad smell. The smell was so bad we felt sick, we were unable to air the property out as it had no openable windows.

The exterior, lift and stairwells were dirty, old and unkept.

Would not recommend this property.

Business

8/10

Excellent

22 Oct 2019

Bernadette

Great location!

Great location. Apartment was clean. Just needs a bit of a refresh, looking a little dated. However great value for money.

Partner

10/10

Exceptional

16 Oct 2019

Gurvinder

Close to all the necessary requirements.....great place for kids to enjoy in nearby Brunetti.
Cosy, quiet, tranquil close to CBD.

Family

10/10

Exceptional

22 Sep 2019

Verified traveler

Nice roomy apartment in great location next to Lygon st..
My only complaint would be that there was no TV in 2nd bedroom and the TV in 1st bedroom was small and on a low table making viewing difficult.
Otherwise a great place!

Friends_and_family Family

6/10

Pleasant

19 Sep 2019

Verified traveler

Fantastic location and price. The customer service was excellently, especially from front reception.

Leisure Friends

10/10

Exceptional

27 Aug 2019

Verified traveler

Clean and well-tun. Great location
Easy check-in and check-out.

8/10

Excellent

06 Aug 2019

Margaret

Well done

Very good service but needs better Wi Fi

Family

8/10

Excellent

03 Aug 2019

Verified traveler

Nice apartment in a great location.
Pro:
- Great location
- Spacious apartment
- Very friendly staff

Cons:
- Very old, definitely needs an upgrade
- Cold, not easy to get warm with the heater

Might stay again or try something else next time.

Business Self

10/10

Exceptional

23 Jul 2019

Mark

Amazing accomodation

Stay was great in every aspect

4/10

Poor

07 Jul 2019

Verified traveler

Great location. A shame that we had no hot water until the morning and hair dryer not working. There were also bugs throughout the apartment.

Leisure Family

8/10

Excellent

22 Jun 2019

Penelope M

Fantastic location

Hotel is spacious and in a fantastic location close to Lygon St cafes and shops, and a walk or short tram ride to city, Vic Market or Melbourne Museum. It was sparkling clean but very tired. The rc aircon did not work properly and we were constantly cold. Half the QS electric blanket did not work and I did not sleep much as too cold. Phoned night manager, who could not help. The next day the cleaner found a single electric blanket and put that on the non working side. Instructions on finding our way around the complex were confusing, as was finding the parking.
Overall the spaciosness, location and price made it great stay, but I would not return in winter.

Partner

8/10

Excellent

10 Jun 2019

Verified traveler

Our apartment was large and the bathroom large as well. The toilet was seperate which is always a plus! My only criticism would be it was difficult to find our room as the complex has several different entrances and it took some time to find our way in.

Friends_and_family Family

10/10

Exceptional

08 Jun 2019

Verified traveler

Great price, location and service was fantastic. Would stay again ..

Leisure Family

8/10

Excellent

03 Jun 2019

Ellen

Bed was a bit low and mattress a bit hard . The toaster burnt everything and set the alarm off . We love staying there because of its location. And everyone is so friendly.

Partner

8/10

Excellent

03 Jun 2019

Verified traveler

The location was excellent. Walk straight out on to Lygon Street with all its excellent cafes. Tram close by to get into the heart of the CBD.
Although the decor is a little dated the unit was spotless. Bed linens were crisp and clean. Everything you needed if you wanted prepare a meal.
Front reception staff very helpful and kind. Emmett closed the office temporarily and helped with my luggage. On check out he looked up the temperature for my home city which I thought was very sweet.
I'd stay here again.

Friends_and_family Family

8/10

Excellent

26 May 2019

Verified traveler

when I checked in it was windy, cold I had to carefully carry a large suitcase with a 21st and then I was given keys to wrong room had to head back down to sort it out. Then when booking in inclusions it said parking so one expected parking was included on check in was not told anything about parking told here is a tag to park and this is where you park then on checkout myself lady next to me and another guest all checking out one by one where told that is a $18 carparking charge and it was the first anyone had heard about it so I would say if there is hidden charges like most hotels you should be told at counter and when booking on sites it should say in inclusions parking provided at a cost.

Leisure Family

8/10

Excellent

20 May 2019

Verified traveler

Great location and friendly staff. Rooms are ok but a bit dated. Loved the electric blankets

Leisure Family

10/10

Exceptional

13 May 2019

Verified traveler

The property was in a great location. The checkin and checkout staff were great. The apartment was really spacious.

Friends_and_family Family

6/10

Pleasant

28 Apr 2019

Peta

It was a fairly old but very large apartment that is in desperate need of some TLC.
Cracks in the walls, dated carpet and wall coverings, dated kitchen and bathroom.
Minimal water pressure in the shower.
There were hairs on the bathroom floor and in the shower recess when we arrived.
We used a spare blanket out of the cupboard and this had hairs on it also.
I would not stay here again, nor recommend this to anyone.

8/10

Excellent

28 Apr 2019

Verified traveler

Good space for 2 adults and 2 kids, and close to Lygon Street

Friends_and_family Family