Name: Punthill Ivanhoe
Address: Bell, 21, Ivanhoe, 3079, AU

10/10

Exceptional

01 Aug 2026

Cameron

Clean, tidy, near hospital.

10/10

Exceptional

19 Jul 2026

Trevor

Our stay had everything we needed..it was great

Partner

10/10

Exceptional

04 Jul 2026

Chris

The room had an amazing veiw of Northern Melbourne as well as the City to the south
Clean & spacious with all the amenities you need for a comfortable stay
Staff were super friendly with check-in and check-out a breeze
Would definitely stay again

Partner

6/10

Pleasant

14 Jun 2026

Sean

There is NOWHERE to pull up and check in to this property, and its location means there is no direct way to get to it unless you're coming along Bell St from the west (which is likely the most common I guess), but if you miss the last minute swerve off into a dual lane one way street (which the locals do at 70km/h), you're either doing loops or a U-turn on one of the business suburban streets in Melb.
When you do get that right, there are maybe 15 parks out the front (so you can imagine how quickly they're taken), and not enough space to pull up for even a minute (poor road design, or give up two of those parks for check in purposes guys.. NOT hard).
Calling the property number at 4.45pm its diverted to a central number, and the support staff have no idea and just hung up on me (and I wasn't rude). Got through to a helpful staff member half an hour later when I finally got a park nearby, who tried to send me the check in link twice, but it didn't work. He ended up just letting me in thankfully.
The room was nice enough, well specced, but the carpets definitely need a refresh.. visible stains are not a good look. Bed was comfy, probably too soft for most people. Bathroom was clean and fresh, as was the Kitchen (full cooking facilities too)

Receptionist the next morning was lovely and extra helpful, so its the central support that seem to need more location training.

FIX YOUR CHECK-IN PROCESS and short term Parking access!!

Family

6/10

Pleasant

29 May 2026

lyn

Main TV did not work and could not get ac heating to work but apart from those 2 issues it was okay. Bed very comfortable

Partner

10/10

Exceptional

19 May 2026

Pauline

Clean, spacious and great amenities
Will stay there again

Partner

4/10

Poor

07 Apr 2026

Donna

Was okay but marks on blinds and gaping hole in shower.

Partner

10/10

Exceptional

07 Apr 2026

Anna

I really enjoyed my stay, it was comfortable and clean. I was easily able to book an extra night and would definitely stay again.

Self

8/10

Excellent

05 Apr 2026

Janene

Room was clean and had a nice kitchen and living area.
had everything that you need.
Great place to stay.

Family_with_children

2/10

Poor

22 Mar 2026

Melissa

Staff were nice. Th apartment was not particularly clean and we were advise at check in that parking was booked out despite not being told we had to book it and there not being any street parking close by. There are better options in the area for same or similar rates.

10/10

Exceptional

10 Feb 2026

Philip

Clean, roomy and great location

10/10

Exceptional

08 Feb 2026

Lisa

The room was very clean

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

CHRISTOPHER

Nice room with a great view, well presented and modern. Staff were great 👍

8/10

Excellent

02 Jan 2026

Nedra

Clean and spacious apartment within walking distance

10/10

Exceptional

12 Dec 2025

George

Good location

10/10

Exceptional

29 Nov 2025

Cameron

Clean, easy, efficient

10/10

Exceptional

06 Nov 2025

Allyson

Very spacious with all requires amenities. Clean and modern. Great locatiin

Leisure Family

10/10

Exceptional

02 Nov 2025

Cameron

Easy access and after hours support

8/10

Excellent

10 Oct 2025

Christopher

The room was lovely and large but sadly noisy as l could hear people in the coradoors and children playing in another room. Was also disappointed there was no phone charging outlet in the walls. It did suit my needs as it was close to The repatriation hospital where l had to go the following day

Business Self

10/10

Exceptional

14 Sep 2025

Janet

Everything was lovely

Business Self

10/10

Exceptional

05 Sep 2025

Girish

clean and spacious property. Only thing lacking is Salt and pepper in the kitchen.

Business Family

6/10

Pleasant

31 Aug 2025

Chris

Great room with all the mod cons but no hot water

Fantastic queen room, with great room layout and a balcony. The only downside was when we returned at about midnight after a night out with friends, there was no hot water in the shower (nor the kitchen or bathroom taps), so we had to have cold showers, on a rainy and cold night. The hot water was back on in the morning. There are limited reception hours so we could not contact anyone. And when we went to check out in the morning, there was again no one at reception, so could not advise them of the situation

Partner

10/10

Exceptional

25 Aug 2025

Amy

Clean & tidy, the staff were friendly.

Partner

10/10

Exceptional

10 Jul 2025

Andrew

Spacious and affordable

This clean and spacious apartment was very comfortable. Bed and the bathroom were great. Our room included a large balcony.
Tea and Coffee were sparce, with two Coffee pods, and two tea bags, neither of which were normal tea.
If I was staying any more than one night I would need to buy Coffee and real milk.

Partner

10/10

Exceptional

05 Jul 2025

Cameron

A good place for access to the Austin Hospital and access to public transport links.

10/10

Exceptional

15 Jun 2025

ayesha

Wth good service. Kind and well behaved staff

Leisure Self

8/10

Excellent

09 Jun 2025

Marshall

It was a comfortable experience. Receptionist was friendly and accommodated for all our needs including providing us with a frying pan to cook for our daughter’s meals.

Friends_and_family Family

6/10

Pleasant

04 Jun 2025

Jenny

Two bedroom apartment too noisy

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Leigh

The staff were fantastic

8/10

Excellent

30 May 2025

Christina

The property is an excellent location for our needs. It is sunny and has good outlook.

Partner

10/10

Exceptional

13 May 2025

Carmen

Easy communication great location

Family

10/10

Exceptional

12 May 2025

Marilyn

A lovely place to stay. Clean, very central to shopping etc. Excellent check in.

Leisure Partner

8/10

Excellent

03 May 2025

George

Good location

10/10

Exceptional

29 Apr 2025

Lisa

This was my second stay at Punthill Ivanhoe. The apartment was nice, modern, light and perfect for my purposes (visiting relatives in Austin Hospital and nearby Macleod). Penty of food options down the hill in Burgundy Street. Or if you don't want to walk back up the hill, easy drop off location for Ubereats or other. Amenities good (washer/dryer was v handy for me). There is traffic noise (especially around peak hr) but I tuned this out quickly and easily. Definitely staying again when the need arises.

Business_and_leisure Self

6/10

Pleasant

23 Apr 2025

David

Actual room was great the

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Remon

Good place and safe

Partner

10/10

Exceptional

14 Apr 2025

Kathryn

This was an ideal location as we were attending one of the hospitals nearby. We walked and felt very safe. The apartment was well set out and had everything we wanted.

Leisure

10/10

Exceptional

14 Feb 2025

Priscilla

It was okay

Business Friends

10/10

Exceptional

07 Jan 2025

Lyndelle

It was amazing thank yoh

10/10

Exceptional

01 Jan 2025

Cameron

I’m a regular attendee of this site and always have an easy experience.

Business Self

8/10

Excellent

25 Dec 2024

Paul

Convenient location

8/10

Excellent

23 Dec 2024

Hastings

The location

Business_and_leisure Family_with_children

6/10

Pleasant

20 Dec 2024

Michael

If you take the pay at hotel option. You will be phoned in advance to pay online via the hotel portal. Not secure on my view.
Nice staff at reception but very limited opening times.

Business Partner

6/10

Pleasant

14 Dec 2024

Anne-Marie

No staff after 5 pm.No restaurant had to order food from ubereats.

Leisure Partner

8/10

Excellent

05 Dec 2024

Linda

The property was clean and looked after well. Staff were friendly.

Business Self

10/10

Exceptional

29 Nov 2024

Sheena

Spacious, clean and very comfortable bed.

Leisure

10/10

Exceptional

25 Nov 2024

Colin

Great friendly staff, great location for what i needed to do at Austin hospital

Leisure Self

10/10

Exceptional

24 Nov 2024

Cameron

Well set up, close to hospital.

10/10

Exceptional

08 Nov 2024

Paula

Convenient for attending meetings around the area.

8/10

Excellent

16 Oct 2024

Stephen

It was comfortable and clean

Leisure Self

10/10

Exceptional

20 Sep 2024

Owen

I like that the elevator is secure so no randoms can go near the rooms

Business Family

10/10

Exceptional

08 Sep 2024

Jóhanna

stayed there when my husband was in a hospital and it was great to just walk back and forth 👍

Self

10/10

Exceptional

08 Sep 2024

dawn

Excellent will come again

Fabulous apartment clean, quiet with everything you need. Very friendly helpful staff. 100% recommend

Partner

10/10

Exceptional

03 Sep 2024

Rita

The property was in a great location mear bus and train and some great cafes which served amazing food.

Leisure Self

10/10

Exceptional

09 Jul 2024

Verified traveler

Clean and amazing location.

Great location and very clean rooms

Friends_and_family Family

8/10

Excellent

02 Jun 2024

Verified traveler

Thank you

Missed the second day's room make-up, but it's overall good.

Business

8/10

Excellent

16 May 2024

James

Property looked tired. The walls had marks all over it in my room and one of the cushions had what looked like, a blood stain on it.

The whole venue had this really strong scent too!

Business Self

8/10

Excellent

07 May 2024

Mary

Property was very clean. No forks available in the kitchen. I experienced a lot of road noise disruptions into late night and very early morning

Self

6/10

Pleasant

03 May 2024

Uleen

It was ok suited the purpose

Business_and_leisure Partner

6/10

Pleasant

21 Apr 2024

Genevieve

The internet is appalling, the best speed I could get was 9.2 Mpbs and you need around 20 Mpbs for anything to work. Managed to get onto YouTube but the lag was so bad that the video would stop and load every minute or so. I stayed there before roughly two years ago and the deterioration of the apartments was noticeable; the balcony was filthy with cobwebs and debris - looked like it hasn't been swept or washed in a long time. The door to get onto the balcony was so hard to open that I gave it away; no instant coffee, only two coffee pods for a two night stay; no tea towels; I will never stay here again, especially due to the superior competition in the area. Don't recommend at all.

Leisure

8/10

Excellent

05 Apr 2024

Verified traveler

Good stay

I was happy with my stay. It is a safe area and my dog was safe and happy when she by herself. Not very big parks that is close I can walk my dog to but there are small parks. The street have cars driveby often but it's quite in apartment.

Don't pay for parking if you drive car to work, can park 2P weekday, Sat till 12pm and Sun free. There are also other 2P Street nearby. I was a section can park free nearby but always taken up by cars quickly.

When cooking have to open fan max or else smoke alarm goes off. Don't open front door as alarm in hallway goes off.

10/10

Exceptional

04 Apr 2024

Lynette

The girls at reception were so polite and helpful. The room was very clean and spacious. Walking distance to the hospital. Shopping centres nearby

Leisure Self

8/10

Excellent

01 Apr 2024

Andrea

Service and communication on the day of check in was terrible after having fantastic communication prior to our arrival. Apartment was a good comfortable size with clean and new layout and design. Bed is too soft though for two people. Impressed with facility but staff weren’t great

Business Partner

8/10

Excellent

26 Mar 2024

Ioannis

Good place, need some help with cleanliness

All was pretty good but I wish they were better cleaning between customers.

Business

10/10

Exceptional

25 Mar 2024

Susan

Enjoyed my stay in this comfortable apartment & felt extremely safe! Reception staff were fabulous.

Leisure Self

6/10

Pleasant

25 Mar 2024

Martyn

I liked the room and what it offers, self-catering. I did not like the location of the room and the wifi service was terrible to say the least. No Wifi at all.

Business Self

10/10

Exceptional

13 Mar 2024

Kellie

Staff were wonderfully helpful

Self

8/10

Excellent

12 Feb 2024

Pamela

there were 2 of us in the room and only had 1 key, the entire apartment was all windows, and the shades did not keep out the light, the entire staff were very pleasant and nice

Leisure Family

8/10

Excellent

01 Feb 2024

Steve

Good place to stay, bit of walk down to the shops but no big deal. All modern and comfortable. Only one gripe (and i'm being picky) is that there is lamp on the LH bedside but no way to plug it or a phone charger in.

Business Self

8/10

Excellent

26 Jan 2024

Sue

Excellent location for our needs, secure parking, great views, well equipped, balcony could do with a clean and the garden bed on balcony overgrown with weeds on 3rd floor.

Leisure Friends

10/10

Exceptional

21 Jan 2024

Carrie

Couldnt fault it

Went for surgery at the austin and so wanted accommodation close the check in staff where amazing the room was lovely couldnt fault the experience at all!

Friends_and_family Family

8/10

Excellent

29 Nov 2023

Farida

Overall my stay was great. Just the outside parking area and outside stairs not kept clean.

Leisure Family

4/10

Poor

25 Nov 2023

Belinda

Bed had hairs in the sheets. Shower was dirty. Just overall looks old and dated. Looking out at the balcony all you see is weeds.

Leisure Family

10/10

Exceptional

23 Sep 2023

Rosina

My son in hospital at Austin very close and also receive discount

Self

10/10

Exceptional

14 Sep 2023

Phil

The only thing I can think they could do is replace the bed it was horrible and uncomfortable otherwise it was a lovely place to stay.

Business_and_leisure Family

10/10

Exceptional

25 Aug 2023

Bec

Lovely rooms and amazing beds they’re so comfortable

Leisure Family_with_children

8/10

Excellent

30 Jul 2023

Andrea

Clean comfortable and suited our needs for the event we had - close

Leisure

10/10

Exceptional

17 Jul 2023

Francine

Closeness to medical centres, public transport nearby. Rooms clean & spacious enough for my needs.

Business Family

8/10

Excellent

04 Jul 2023

Anne

Friendly staff, quick to respond to any questions or issues.
Close and convenient for hospital visiting.

8/10

Excellent

02 Jun 2023

Steve

Say here quite often for work. Bit of a walk down the hill for groceries and resturants. Rooms are always good

Business Self

8/10

Excellent

18 May 2023

Kerry

Friendly staff, clean room, comfortable bed but very limited parking.

Leisure Partner

10/10

Exceptional

17 Apr 2023

Peter

Very convenient to Heidelberg and hospitals

2/10

Poor

26 Mar 2023

Steve A.

internet and tv was horrid
not working well at all, staff was helpful but I gave up as it going in and out

8/10

Excellent

24 Mar 2023

IAM KIN

I like it is quiet and bus stops are nearby.

Leisure Self

10/10

Exceptional

13 Mar 2023

Annie

So convenient for visiting friend in Austin Hosp

Leisure Self

4/10

Poor

12 Mar 2023

Amy

Booked a secured underground carpark, was told upon check in that carparks had been booked out for a week and we would have to wait until someone left and park in one of the 15 provided street parks which meant sitting on the road for 45 minutes. We ended up parking 2 blocks away and having to move the car at 1am.

Leisure Partner

8/10

Excellent

28 Feb 2023

phillip

I liked the moderness and all the facilities of the unit I stayed in. The friendly and helpful staff.

Business Self

8/10

Excellent

26 Feb 2023

Danielle

Good comfortable accommodation.

Leisure Self

10/10

Exceptional

20 Feb 2023

Zisis

This is one of the best apartment hotels i have stayed in.
The amenities were all top notch, the access was easy espaecially as my mother who is disabled was accompany me and it was very easy to get to our room.
I will definitely be choosing Punthill Ivanhoe again.

Leisure Family

8/10

Excellent

16 Feb 2023

Peter

Very nice apartment in the Heidelberg medical precinct.

A couple of nice restaurants across the road and main shopping area a 10 minute walk away.

Very well presented apartment perfect for a short stay.

Leisure Partner

4/10

Poor

05 Dec 2022

Rebecca

Very tired and a bit grotty - frypan was dirty, couch was worked and stained. Wifi didn't work at all. Lock to the apartment was faulty although with jiggling I got it to lock. Overall needs a bit of TLC. The staff were lovely though.

Business Self

2/10

Poor

04 Dec 2022

Amy

Terrible!

We booked through hotels.com. We had correspondence with the property via email as well as through hotels.com to organise a car park, check in times, etc.

hotels.com “guaranteed” our booking. After a 2 hour drive with a 7 week old baby, on arrival they had no record of the booking, said because i booked through a third party website it was never going to be a guaranteed booking, they had no availability and couldn’t do anything.

When shown the email sent from their hotel reception address, which they confirmed was definitely their email address, they said hotels.com must have sent it because they didn’t. They blamed it on a scam and said the phone call didn’t come from them, even with being their phone number listed on their business cards. Either a very clever scam with access to the properties email address and phone number and therefor not secure, or made a mistake and had no intention of admitting it.

Friends_and_family Family

8/10

Excellent

02 Dec 2022

Monica

Easy check in/out with very friendly concierge. Property is well appointed with easy access to local amenities such as restaurants, shops, public transport, hospitals etc. Unit was clean with a comfortable bed. Limited bathing products so it was good I brought my own. There was a hairdryer. Traffic noise can be an issue particularly from ambulance sirens due to the property’s locale. Overall enjoyed my stay. Would highly recommend and will come back.

Business_and_leisure Self

8/10

Excellent

22 Nov 2022

Diane

Pre-booked parking is an issue after reception closes. Random parkers take the designated spots.

Leisure Partner

4/10

Poor

17 Nov 2022

Mark

The Serviced apartment was not serviced in 8 days. The internet never worked despite reporting it repeatingly. Amenities were never checked. We had to ask for every single supply we needed.

Business Partner

8/10

Excellent

17 Nov 2022

Shahban

Everything was gr8 for me hlpful staffs from first day, gr8 service......

Leisure Self

10/10

Exceptional

13 Nov 2022

Peter

nothing apartment was neat and clean and staff were very helpful

10/10

Exceptional

25 Oct 2022

Shirley

The rooms were large airy and clean!! Our Beds were better than our beds at home..The Lady in charge was cheery and helpful along with a nice trainier gentleman. l will definitely stay with you again Shirley Ciccia

Business_and_leisure Family

8/10

Excellent

19 Oct 2022

Amanda

Everything was great except for the VERY uncomfortable couch.

Leisure Partner

8/10

Excellent

17 Sep 2022

Brian

Hill stay

Was here for a family medical crisis and found the staff friendly, helpful and understanding. Plenty of public transport and restaurants around.
Be prepared for hill walks as the apartments are at the top of a long, relatively steep hill.

Self