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Nightcap At Shoppingtown Hotel

Melbourne - VIC · Australia

19 Williamsons Road DoncasterView location

8.6/10Excellent236 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort9.0/109.0
Condition8.4/108.4
Neighborhood8.6/108.6
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Nightcap At Shoppingtown Hotel

Located in Melbourne (Doncaster), Nightcap at Shoppingtown Hotel is within a 10-minute drive of Austin Hospital and Deakin University. This hotel is 10. 3 mi (16. 6 km) from University of Melbourne and 10. 7 mi (17. 3 km) from Melbourne Cricket Ground.

Make use of convenient amenities such as complimentary wireless Internet access, an arcade/game room, and a television in a common area. Featured amenities include express check-out and ATM/banking services. Free self parking is available onsite. Enjoy a satisfying meal at Skyline Atrium Bistro serving guests of Nightcap at Shoppingtown Hotel.

Wrap up your day with a drink at the bar/lounge. Make yourself at home in one of the 14 guestrooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Nightcap at Shoppingtown Hotel in Melbourne (Doncaster), you'll be within a 15-minute drive of Melbourne Cricket Ground and Rod Laver Arena. This hotel is 10.9 mi (17.5 km) from Queen Victoria Market and 10.9 mi (17.6 km) from Melbourne Central.

Make yourself at home in one of the 14 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include express check-out and ATM/banking services.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Smoking areas
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Caters to LGBTQIA+ guests LGBTQIA+ friendly Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property caters to LGBTQ+ guests.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 10:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Doncaster Shopping Centre 0.1 km / 0.1 mi
Box Hill Hospital 3.6 km / 2.2 mi
Mercy Hospital for Women 7.1 km / 4.4 mi
Austin Hospital 7.2 km / 4.5 mi
Warringal Private Hospital 7.3 km / 4.5 mi
Deakin University 7.3 km / 4.5 mi
St Vincent's Private Hospital 9.9 km / 6.1 mi
Swinburne University of Technology 10.7 km / 6.6 mi
La Trobe University 10.8 km / 6.7 mi
Chadstone Shopping Mall 13.5 km / 8.4 mi
Bridge Road 13.5 km / 8.4 mi
The Glen Shopping Centre 14.2 km / 8.8 mi
Brunswick Street 14.3 km / 8.9 mi
High Street Armadale 14.5 km / 9 mi
Knox Private Hospital 14.7 km / 9.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • 24-hour securityExtra charge
  • Smoke detector
  • Lift accessExtra charge
  • GardenExtra charge
  • Towels and bed linenExtra charge
Show 13 more facilities & services
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Meeting room
  • Children playground
  • TV lounge
  • Game room
  • NightclubExtra charge
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • GolfExtra charge
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nightcap At Shoppingtown Hotel

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nightcap At Shoppingtown Hotel

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 25 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable24 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Smoke detector
    • Towels and bed linen at surcharge
    • Electric Kettle
    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • TV
    Show all 14 amenities
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Cot on demand
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nightcap At Shoppingtown Hotel

    STUDIO QUEEN SIZE BED

    Room photos

    24 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Smoke detector
    • Towels and bed linen at surcharge
    • Electric Kettle
    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Cot on demand
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 25 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable26 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Carpeted floors
    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Ironing set
    Show all 14 amenities
    • Electric Kettle
    • Towels and bed linen at surcharge
    • Smoke detector
    • Desk
    • Toiletries
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nightcap At Shoppingtown Hotel

    FAMILY ROOM STANDARD

    Room photos

    26 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Carpeted floors
    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Electric Kettle
    • Towels and bed linen at surcharge
    • Smoke detector
    • Desk
    • Toiletries
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nightcap At Shoppingtown Hotel

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nightcap At Shoppingtown Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 25 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable25 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Desk
    • Smoke detector
    • Cot on demand
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Towels and bed linen at surcharge
    • Electric Kettle
    Show all 14 amenities
    • TV
    • Hairdryer
    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nightcap At Shoppingtown Hotel

    STUDIO KING SIZE BED

    Room photos

    25 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Desk
    • Smoke detector
    • Cot on demand
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Towels and bed linen at surcharge
    • Electric Kettle
    • TV
    • Hairdryer
    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nightcap At Shoppingtown Hotel

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Nightcap At Shoppingtown Hotel

8.6
Excellent
236 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.4 /10
Neighborhood
8.6 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Precy
Amazing ! Will come and stay again. Good location
10/10
Exceptional
23 Jun 2026
Bec
Room was clean and comfortable. Staff very friendly on arrival and easy check in. Free parking always a bonus! Westfield across the road. Bar and bistro attached to the hotel, with great meals and service also. Would definitely stay here again.
Friends_and_family Family
8/10
Excellent
20 May 2026
Lorilee
Great spot right next to shopping centre. Easy for one night. Not to expensive and bistro was good price too.
Family_with_children
8/10
Excellent
22 Apr 2026
Mick
Very convenient position for shopping.
Partner
10/10
Exceptional
07 Apr 2026
Sue
Parking was fine , a/c did not wok well at all
Self
6/10
Pleasant
13 Mar 2026
Sherry Shui Ping
Convenient location.
10/10
Exceptional
05 Mar 2026
Sihua
I am very happy!
Friends_and_family Friends
8/10
Excellent
22 Feb 2026
Lisa
The room was clean, spacious and included the amenities that you want (shampoo, conditioner, body wash, soap, tea/coffee, iron, hairdryer, wifi, aircon, tv, fridge). The venue is quite old but they have maintained it to be a worthy place to stay. And, I would stay here again. Across from Doncaster Shoppingtown ... means easy access to restaurants (cafe's and foodhall) and supermarkets. I was in an upstairs room, which had a nice little balcony that had nice views of the city and the sunset. I didn't eat at the attached pub/venue but it's literally there, so you don't have to go far to get a feed.
Friends
10/10
Exceptional
20 Jan 2026
Feng
Good
2/10
Poor
09 Jan 2026
Mohammad
The room had a strong, disgusting smell on arrival. Staff confirmed it, but opening windows did not help. After a 10-hour drive with tired children, we had no choice but to stay one night and I could barely sleep.

The hotel promised a refund for the remaining nights, but no staff were present the next morning despite waiting until 8:30 am, so we left without any refund. They also failed to provide a suitable room for four people until the last night. This experience ruined our holiday.
Leisure Family
6/10
Pleasant
07 Dec 2025
Belinda
Room was great for our needs, beds comfy, location excellent for shopping at doncaster. However, barely slept until after 4am because there is an inch gap under the door of room 8 and its closest to the bistro so could hear every word of the security guards talking until the wee hours and every patron or staff that left out that door, every car that moved let alone the traffic noise. Easily rectified with some soundproofing around the door. Would be good to be able to turn off the balcony light too.
8/10
Excellent
09 Oct 2025
Richard
parking spaces narrow near accommodation rooms.
Business Partner
10/10
Exceptional
09 Oct 2025
Christine
With parking close by and fabulous service, I often stay here for both business and pleasure.
The restaurant food can be delivered to your room with a smile and there are supplies in the room such as bottled water, jelly beans and ‘hotel biscuits’.
Self
10/10
Exceptional
02 Oct 2025
Warren

Dinner at hotel
Leisure Self
10/10
Exceptional
23 Sep 2025
Julie
Excellent place great staff amazing venue clean comfortable would definitely recommend
Leisure
10/10
Exceptional
06 Aug 2025
Tammy
People were very friendly. Room was clean and quiet.
Business Self
10/10
Exceptional
27 Jul 2025
Christine

A place for a great night’s sleep.

Fabulous beds and block-out blinds for a great night’s sleep. You can check in any time while the gaming room is open and the staff are all very accommodating. Love it - I stay often.
Business Self
10/10
Exceptional
30 May 2025
Gary
Always clean and tidy. Close to shops and transport.
Business
8/10
Excellent
21 May 2025
Sarah

Cheap and cheerful

Great location for a night or two. Reception staff member incredibly welcoming and friendly, remembers return visitors.
On site bistro has decent, inexpensive meals.
Only downside is it is quite noisy at night but still excellent value for money.
Business
10/10
Exceptional
12 May 2025
Tony
Close to family and great locstion
Leisure Family
8/10
Excellent
06 May 2025
Charlene
Cleanliness
Business_and_leisure Family_with_children
6/10
Pleasant
19 Feb 2025
Rose
The property was dated and although clean enough just was a bit dingy.
10/10
Exceptional
10 Feb 2025
Christine

Best place to stay in Doncaster

Fabulous motel - best beds - very clean - complimentary water, biscuits and lollies.

I checked in much later than expected and it wasn’t any problem.

Love this place - they have the most comfortable beds ever.
Self
6/10
Pleasant
25 Jan 2025
Malin
See above
10/10
Exceptional
03 Jan 2025
Lingchun
Nice and friendly staff, location is convenient, free car park.
Leisure Family
8/10
Excellent
15 Dec 2024
Verified traveler

Clean, Tidy, Simple & just a Great Stay.

A great check in with a lady called Mary, really lovely service.
Clean, tidy simple, plus extras that you are not charged for, free parking, x2 water bottle's, x2 small cans of coke, cookies, candy canes & small pkt xmas lollies which was really nice. The bed was made up the next day by the time we got back from shopping. Dinner at the club/pub on property was really nice too & we got x2 free drinks also, as part of our 2 night stay.
Fabulous sunsets & a great view of the city skyline.
Very happy & would definitely stay again.
Partner
8/10
Excellent
04 Dec 2024
Nicholas
Could i nitpick a few little things? Yes, but im not going to. The bed was comfortable, the TV worked, the water was hot and the shower had good pressure . The fridge was cold and we liked the little courtyard out the back. Overall,it was a great, comfortable place to stay and would have no hesitation in staying there again or recommending it! Thank you!
4/10
Poor
02 Dec 2024
Patricia
Great spot. Needs to make sure things are working properly and to take notice of any genuine complaints or concerns.
10/10
Exceptional
03 Nov 2024
Pat
There was nothing to dislike at this property. All 4 of us totally agreed it was an excellent place to stay and would recommend anyone to stay. Its so central and convenient. So clean and so quiet. Certainly is value for money.
Leisure Family
10/10
Exceptional
30 Oct 2024
Ivy-Rose
The staff are wonderful, I felt special by the way they personalised my stay with a sweet welcome letter- thank you .Also the amazing view of the city skyline as a backdrop for this place was by far my highlight of my stay . I will recommend this place to whoever I talk to again thank you
Business Self
10/10
Exceptional
13 Oct 2024
Lyra
It was good
Family
8/10
Excellent
05 Oct 2024
Tina
Second time staying in this property. Renovated so now it looks and feels great. Will definitely choose to stay here again.
Leisure Family
10/10
Exceptional
29 Aug 2024
Chen
very good, will come back again
6/10
Pleasant
30 Jul 2024
Peter
No sit down breakfast available
Leisure Family
10/10
Exceptional
25 Jul 2024
Sirous
Friendly staff; clean facilities
8/10
Excellent
13 Jul 2024
Andrea
We loved the property, clean good size room. Very noisy during the night though being attached to a Pokie venue. Would stay again though.
Business_and_leisure Partner
10/10
Exceptional
22 Jun 2024
Baoshuwng
Stay again sure
Business Self
10/10
Exceptional
18 Jun 2024
Joanne
Always great service nice staff
Leisure Self
8/10
Excellent
23 May 2024
Hossein
Nice, clean, just mattress needed updating
Business Self
10/10
Exceptional
12 May 2024
Deborah
This is the second time I have stayed here. It is easy to where I was working they offer room service so that is great. You get complimentary drinks so that is good too.

Showers are awesome, coffee tea etc all there. Also so very affordable.
Business Partner
10/10
Exceptional
03 May 2024
Andrew
Staff great restaurant fantastic
Leisure Partner
8/10
Excellent
10 Apr 2024
Reza
We stayed at the nightcap Hotel one night and did like it. Very comfortable bed and quiet, we also got 2 complementary drink .
Leisure Partner
10/10
Exceptional
28 Mar 2024
Jody
Staff lovely especially Mary . Very convenient location
Leisure Self
10/10
Exceptional
18 Mar 2024
Janine
Good for the pice
Leisure Friends
8/10
Excellent
14 Mar 2024
Sharryn
Overall the property is great.
The bathroom was clean but could do with a makeover it just looks a bit tired.
Leisure Partner
10/10
Exceptional
04 Mar 2024
Deb
The room is a good size and very clean. Bed is comfy and shower is great. Being able to order a meal from the pub is a real perk. Staff are always friendly and helpful.
Business_and_leisure Self
8/10
Excellent
24 Feb 2024
Stephen
Nice Rooms, easy walk to westfield.
Leisure Family
10/10
Exceptional
17 Feb 2024
Emily
Service by the staff was amazing!! The place was clean and in a great location. Would definitely stay again.!
Leisure Friends
10/10
Exceptional
26 Jan 2024
Timothy
Good
10/10
Exceptional
21 Jan 2024
Glenn
The motel was very conveniently located, there is a big Westfield shopping centre directly opposite. Buses and trams were also close by. The motel was clean and comfortable. The staff were very polite and helpful. I would happily choose this motel again and would recommend it to others.
Business_and_leisure Self
10/10
Exceptional
07 Jan 2024
Matty
Lovely stay as always.
10/10
Exceptional
01 Jan 2024
MICHAEL
Went to see a band there on New Years Eve. So convenient. Had dinner in the bistro. Great meal.
Shopped at Doncaster Shoppingtown in the afternoon. A very easy walk. Check in was easy and the lady at reception was excellent.
Partner
8/10
Excellent
27 Dec 2023
Claire
A great stay at this hotel. Staff were friendly, great location. Just had difficulty contacting hotel via phone.
Leisure Family
10/10
Exceptional
13 Dec 2023
Ed
Great place to stay in this part of Eastern Melbourne. Easy to drive to and to park. Great meal at the hotel connected to the motel.
6/10
Pleasant
09 Nov 2023
David
Overall it was ok
10/10
Exceptional
17 Oct 2023
Brad
Mary the receptionist did a great job Checking in & checking out 5 star….
8/10
Excellent
29 Sep 2023
Kerryn
We stayed in the Motel and had dinner in the bistro, the food was lovely.

However people outside our room carrying on till 3am!!
Also booked for the wrong night and wasn’t aware, no staff bothered to contact me.
Business Family
8/10
Excellent
15 Sep 2023
Fran
Handy location in Doncaster, close to all facilities there
10/10
Exceptional
06 Sep 2023
Ed
Just across the road from the shopping centre with easy parking and a great bistro as part of the complex.
Leisure Partner
10/10
Exceptional
02 Sep 2023
Lynne
Great value for money. Location is excellent and staff friendly and super helpful.
Leisure
8/10
Excellent
06 Aug 2023
Leonie
Great location, staff very friendly and helpful.
Bathroom had a lot of mould in it and broken hand towel fixture
Partner
6/10
Pleasant
31 Jul 2023
Kerrie
The heating was insufficient & need of attention. I generally dont like heating systems on high as i find them sufficating but had have this as high as it would go and still not warm enough.
10/10
Exceptional
31 Jul 2023
Christine

Nightcap opposite Westfield Doncaster

Late check in was easy. The room was very spacious and the bed was super comfortable.

Will stay again.
Self
10/10
Exceptional
27 Jul 2023
Deb
Check in is smooth, staff are friendly. Rooms are a decent size and clean. Parking is easy and convenient and it is located across the road from Westfield shops. You can order in from the pub which is a big bonus.
Business
10/10
Exceptional
23 Jul 2023
maria
Great to get away to a nice Motel, for Dining and playing pokies for a night, loved it and all fresh and ready for the week
8/10
Excellent
23 Jul 2023
Wai Carson
Spacious room, comfy bed, quiet n hot shower
8/10
Excellent
11 Jul 2023
Marcia
Enjoyed our stay
Leisure Family
10/10
Exceptional
08 Jun 2023
Michael
Always a pleasure staying here.
Business_and_leisure Partner
10/10
Exceptional
18 May 2023
Jennie
Everything is good. And free coffee was nice.
Leisure Self
10/10
Exceptional
29 Apr 2023
Marcus
10/10.
Business Self
8/10
Excellent
15 Apr 2023
Daniel
Better than expected overall. Motel feel on the outside but the rooms are modern enough and the rooms are cleaned daily which is good for these days. Service is good when staff are around. Lots of free parking. Great location with proximity to Doncaster Shoppingtown. Free internet and you can control the temperature of the room. Smart TV is a good touch and lots of power points. The beds are very comfortable. Negatives are only that reception does not open until 9 am, the cleaning could be better, a microwave or toaster would be handy and it can be a bit loud outside on Friday and Saturday but it does not last long. Overall, I would likely stay again.
6/10
Pleasant
13 Apr 2023
Jorja
Every time I stay here, I wake up to an people yelling and screaming at each other
Business
8/10
Excellent
13 Apr 2023
Daniel
Better than expected overall. Motel feel on the outside but the rooms are modern enough and the rooms are cleaned daily which is good for these days. Service is good when staff are around. Lots of free parking. Great location with proximity to Doncaster Shoppingtown. Free internet and you can control the temperature of the room. Smart TV is a good touch and lots of power points. The beds are very comfortable.

Negatives are only that reception does not open until 9 am, the cleaning could be better, a microwave or toaster would be handy and it can be a bit loud outside on Friday and Saturday but it does not last long.

Overall, I would likely stay again.
Leisure Family
10/10
Exceptional
26 Mar 2023
Lena
I stayed with my two 14 year olds in a three person unit, it was only a one night stay and the boys top and tailed on the queen bed with no complaints. They absolutely loved the bathroom and how big the shower was. They loved the little private balcony making them feel very grown up drinking their cup of tea and complimentary biscuits lol and they were extremely excited to find the Westfield shopping centre right across the road, where they spent their evening and than breakfast the following day.
Side note, I was sick with the flue and got yo stay in the comfy bed wile the two hobbits went adventuring.
We will definitely be staying here again as not only were we very comfortable and had a great adventure and comfortable sleep for our trip the following day but the dinner menu looked amazing so we need to come back and try everything.
Highly recommended.
Leisure Family
10/10
Exceptional
07 Mar 2023
Courtney
Loved how the bar/ restaurant was attatched to hotel. And the kids play room.
Leisure Family_with_children
8/10
Excellent
03 Mar 2023
Paul
Very convenient and well priced
Business_and_leisure Friends
8/10
Excellent
16 Feb 2023
Peter
comfortable
Leisure Self
10/10
Exceptional
10 Feb 2023
Suzanna
Everything was great. Had the best view of the city scape
Leisure Family
8/10
Excellent
03 Feb 2023
Linda
Great balcony view. Great location across the road from Westfield and cinema. Really comfy beds. Bathroom was pretty clean. Around the edge of the flor and tiles needed a wash but other than that very clean.
Staff very friendly and welcoming. Will definitely stay again.
Business_and_leisure Friends
10/10
Exceptional
02 Jan 2023
Rachel
Wonderful place to stay.
Leisure Friends
8/10
Excellent
01 Jan 2023
Chris
Great location opposite Westfield mall and very quiet. Just needed some maintenance and TLC in bathroom area.
Leisure Family
10/10
Exceptional
31 Dec 2022
Tianya
The lady at reception was lovely and welcoming. The room is renovated with new paint and amenities. Overall quite clean and we had good sleeps. were also offered complimentary drink vouchers. The only setback is no breakfast available. Happy stay, will be back:)
Leisure Family_with_children
2/10
Poor
27 Dec 2022
Rosalie
Noisy drunks all hours of the night and staff/ bouncers next to useless in sorting it out. Room was not the greatest either, stale smell of cigarettes.
Leisure Self
10/10
Exceptional
29 Nov 2022
Mark
Was perfect for our 1 night stay before a seven hour journey by car the next day. Room was bigger than expected, balcony views of Melb city skyline were stunning, Comfortable and quiet, well appointed room, hotel facilities were abundant, bistro views stunning & great selection of food choices and with Westfield Shoppingtown directly opposite. We will be back in the future.
Leisure Partner
10/10
Exceptional
30 Sep 2022
Leanora
Excellent service , reception staff very friendly and efficient on arrival. Room was very clean just had new carpet installed.
Very close to Doncaster shopping centre and transport .
Business_and_leisure Self
2/10
Poor
10 Aug 2022
Hei Wing
Unexpected such a hotel
Leisure
10/10
Exceptional
03 Aug 2022
Sue

Great Location

Great location, Westfield across the road
Business
8/10
Excellent
23 Jun 2022
Clarence
Nice and clean
Leisure Family
8/10
Excellent
16 Jun 2022
Ed
The hotel is part of a big club/hotel with dinning, pokies, tab and all that goes with such a place. It was a bit noisy for a while as some patrons were leaving. The main shopping center is just across the road so very handy if that is what you want.

10/10
Exceptional
29 May 2022
Jody
Convenient & friendly staff
Leisure Self
4/10
Poor
18 Apr 2022
Shardul
No privacy of talking, as next door can hear what we say and vice a versa
Leisure Family
4/10
Poor
27 Feb 2022
Ray
We had a really bad experience. Started at the check in with unpleasant front desk admin, very non welcoming, credit card was not accepted due to system error, she asked, “do you have money on it!” Then she tried again and worked.

Then sling is to wait 15 min for a room to be cleaned, though pre-booked it and arrives at 4:30 pm which was more than 2 hours after check in.

Room cleanliness: there was a terrible smell, my husband told me that could be the old building, however, it was persistent, my kids accidentally open the cubby, found a bag of food waste in a Menulog bag, I took to the front desk, another lady was there, she blamed the third party cleaning company, rather than taking responsibility. Also I believe the carpet was never cleaned, as my kids heels got dirty, just walking inside the room barefooted for one hour. I brought that matter to the front desk attention as wel, we did not even receive an apology.

The best part of the trip that it was close to my doctor office, where I was going for an appointment and parking was free,
Also check out was easy as I just dropped the key in a drop off box, as I left 8:00 am when the reception area was locked.
Business Family_with_children
8/10
Excellent
10 Feb 2022
Mark
The room was ok - clean and tidy. The bathroom shower door wouldnt close and was small.
The balcony was very dirty and had bottle tops on the ground and cobwebs all over the furniture. the external
front was very dirty also. wouldnt be good for wheelchair access.
Leisure Family
6/10
Pleasant
15 Jun 2021
Verified traveler
Close to Shoppingtown.
Self
8/10
Excellent
04 May 2021
Verified traveler
I didn’t like cigarett butts around motel steps neede a good clean ...
Leisure Family
8/10
Excellent
03 May 2021
Verified traveler
Close to Doncaster Shopping Centre and food court.
Leisure Partner
6/10
Pleasant
03 Apr 2021
Verified traveler
Bottom sheets to narrow for beds and could barely be tucked in.
Leisure Family
8/10
Excellent
27 Mar 2021
Verified traveler
Clean and well serviced room, free parking was good. Nice staff who were very accommodating
Business Self
10/10
Exceptional
14 Mar 2021
Verified traveler
Clean, comfortable, a little bit of noise at night as it's close to a club (though it's not bad at all) - but the standout for this hotel is the friendly, helpful service. Nothing was too much for the manager who genuinely asks about your day and was very kind to this tired solo traveller. Will return!
Business_and_leisure Self
10/10
Exceptional
13 Mar 2021
Verified traveler
Friendly check in, clean and comfortable room, great location to see live shows at the hotel.
Leisure Partner

Location & surroundings

Nightcap At Shoppingtown Hotel
19 Williamsons Road Doncaster, Melbourne, Australia

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Nightcap At Shoppingtown Hotel

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