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MainStay Suites Hawthorn

Melbourne - VIC · Australia

Glenferrie Road, 616View location

8.6/10Excellent1,092 Reviews
Cleanliness9.0/109.0
Service8.4/108.4
Comfort8.6/108.6
Condition8.6/108.6
Location9.4/109.4
Neighborhood9.2/109.2
Value8.2/108.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About MainStay Suites Hawthorn

MainStay Suites™ Hawthorn offers premium corporate accommodation Melbourne professionals rely on for extended stays. Our serviced apartments in Hawthorn are located in one of Melbourne's oldest and most cherished suburbs, featuring gorgeous Victorian terrace houses, exceptional eateries, and vibrant bars and pubs.

This accommodation provides convenient access to the CBD via Glenferrie Station, while the breathtaking Yarra River trail is just a short tram ride away. The area is renowned for fantastic shopping along Glenferrie and Auburn Roads, where you can indulge in delectable coffee and pastries during your morning stroll.

With 119 spacious residences offering studio, one-bedroom, and two-bedroom interconnecting options, our long stay accommodation in Melbourne delivers the perfect blend of culture, convenience, and comfort.

Located near major employers including Swinburne University of Technology, Ramsay Surgical Centre Glenferrie, Epworth Hospital Hawthorn, Xero, and SAAB, we're ideally positioned for corporate travellers, contractors, and relocating professionals.

Read more about this hotelShow less

Located in Melbourne (Hawthorn), MainStay Suites Hawthorn is within a 10-minute drive of Melbourne Cricket Ground and Rod Laver Arena. This aparthotel is 4.3 mi (7 km) from Melbourne Central and 5.2 mi (8.3 km) from Queen Victoria Market.

Make yourself at home in one of the 79 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. Your pillowtop bed comes with down comforters and premium bedding. 36-inch LCD televisions are provided, with digital programming available. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.

Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. This aparthotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Noise-free rooms not guaranteed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 72 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 300 per stay
    • Administrative fee: AUD 5 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Only registered guests are allowed in the guestrooms.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 7:00 AM - 11:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: AUD 30 per night (in/out privileges)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: AUD 10.0 per night
    • Rollaway bed fee: AUD 55.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Swinburne University of Technology 0.3 km / 0.2 mi
Bridge Road 2.1 km / 1.3 mi
St Vincent's Private Hospital 2.8 km / 1.7 mi
High Street Armadale 3.7 km / 2.3 mi
Epworth Richmond 4.5 km / 2.8 mi
Chapel Street 4.7 km / 2.9 mi
Fitzroy Gardens 4.9 km / 3.1 mi
Melbourne Park 5.4 km / 3.4 mi
John Cain Arena 5.6 km / 3.5 mi
Melbourne Cricket Ground 5.7 km / 3.5 mi
Collins Street 5.8 km / 3.6 mi
Flinders Lane 5.9 km / 3.6 mi
St Patrick's Cathedral 6 km / 3.7 mi
Parliament House of Victoria 6 km / 3.7 mi
Royal Botanic Gardens 6 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 79
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
Show 21 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safe
  • Lift accessExtra charge
  • Garden
  • GymExtra charge
  • Luggage room
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Smoking areaExtra charge
  • Meeting room: 3
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    MainStay Suites Hawthorn

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    MainStay Suites Hawthorn

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 BedroomSUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable2 photos

    MainStay Suites Hawthorn

    SUITE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Toaster
    • Bathroom

    Facilities with extra charge

    • Desk
    • Dishwasher
    • Hairdryer
    • Kitchenette
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    MainStay Suites Hawthorn

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING BED NON SMOKINGQUADRUPLE • KING BED NON SMOKINGQUA.KG-NM

    Photos are not available for this room type.

    MainStay Suites Hawthorn

    QUADRUPLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 BedroomDBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable6 photos

    MainStay Suites Hawthorn

    DOUBLE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Bathroom
    • Toaster
    • Wheelchair-accessible

    Facilities with extra charge

    • Hairdryer
    • Fridge
    • Kitchenette
    • Microwave
    • Tea and coffee making facilities
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    MainStay Suites Hawthorn

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Toaster

    Facilities with extra charge

    • Fridge
    • Hairdryer
    • Desk
    • Dishwasher
    • Balcony
    • Tea and coffee making facilities
    • Microwave
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    MainStay Suites Hawthorn

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    MainStay Suites Hawthorn

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    MainStay Suites Hawthorn

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM
    SUITE NON SMOKINGPhoto unavailable3 photos

    MainStay Suites Hawthorn

    SUITE NON SMOKING

    Room photos

    3 photos

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Toaster

    Facilities with extra charge

    • Kitchenette
    • Hairdryer
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 BedroomDBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable4 photos

    MainStay Suites Hawthorn

    DOUBLE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Toaster

    Facilities with extra charge

    • Kitchenette
    • Fridge
    • Desk
    • Tea and coffee making facilities
    • Hairdryer
    • Microwave
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    MainStay Suites Hawthorn

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVESTUDIO • EXECUTIVESTU.EJ

    Photos are not available for this room type.

    MainStay Suites Hawthorn

    STUDIO EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    MainStay Suites Hawthorn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about MainStay Suites Hawthorn

8.6
Excellent
1,092 Reviews
Cleanliness
9.0 /10
Service
8.4 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
9.4 /10
Neighborhood
9.2 /10
Value
8.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
06 Jul 2026
paul
The room (Studio Executive) I stayed in was outstanding, with a balcony & fantastic views of the city & also up & down Glenferrie road. It’s within walking distance of a multitude of shops, cafes & restaurants. The entire property was immaculately clean. The room was well soundproofed, with every amenity you could need for an overnight or weekly stay.
I have stayed in many properties in & around Melbourne over the last 10 years & for the price, amenities & area…Mainstay Suites Hawthorn is one of the best in my opinion!
Self
10/10
Exceptional
10 May 2026
ilija
Great location, super quiet, with heaps of amenities and transport nearby. I wish they had a Mainstay hotel in the centre of Melbourne CBD too.
Self
6/10
Pleasant
05 May 2026
Garth
Place wasn’t clean including bathroom, linen was aged and towels very old , iron in room was a very small travel iron,
Self
10/10
Exceptional
03 May 2026
Maria
yes had everything we needed
Would have appreciated pepermint tea
Partner
8/10
Excellent
24 Mar 2026
Kim
Onsite parking for a fee but secure. Staff were lovely. The room however was dirty. Hair in the shower drain and needed a good clean. Not impressed. In the kitchen if you have the kettle on and plug in laptop (which is what we did) it trips the fuse and you have no power. Not good. Luckily we were only there for one night. The coffee machine in reception is good however again, not cleaned properly.
Partner
10/10
Exceptional
14 Mar 2026
on yee
Perfect
Partner
10/10
Exceptional
20 Jan 2026
Michael
Great staff, friendly and welcoming. Free coffee machine in the lobby. Clean, comfortable, quiet.
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
mark
Rooms were clean and well appointed
10/10
Exceptional
12 Dec 2025
Olivia
Large, clean, spacious rooms. Was great to have cooking facilities in the room, local shops less than a 5 minute walk away. Easy walk into SwinBurne University for the course. Catch the train from Skybus to Glenferrie Road Hawthorn (easier than tram).

As I stayed longer for a week, had a lovely welcome present of snacks and room serviced. Would definitely recommmed.
Business Self
8/10
Excellent
06 Dec 2025
henry
All good. Did what it said on the tin.
Partner
8/10
Excellent
06 Dec 2025
Jessica
Friendly staff, clean room
Business_and_leisure Self
8/10
Excellent
25 Nov 2025
Milica
It was very nice
Business Self
8/10
Excellent
16 Nov 2025
Trevor and Rebecca
Lovely and helpful staff. Great location. A little pricey to be honest for the room.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Netina
Very Friendly service ! Room is nice and comfortable and clean.
Business
10/10
Exceptional
03 Nov 2025
Simone
Staff were lovely, room was clean, warm and easily accessible.
Leisure Partner
8/10
Excellent
16 Oct 2025
Narelle
Room was clean but the carpet in the entrance area adjoining the ensuite has water damage as the shower leaks really badly. We had to use the towels to blot up the water that comes directly onto the tiles. The partition between our room and another room was broken which made it feel unsafe on the ground floor as someone could easily walk across to our room. Had to be sure our sliding door was locked overnight which meant no fresh air. The card for the parking was faulty and staff had to buzz us in manually. Our room hadn’t been made up and when I enquired I was told that there is no housekeeping of a weekend. That’s not acceptable. The staff however were very helpful and gave us another set of towels and more coffee pouches.
Leisure Partner
10/10
Exceptional
12 Oct 2025
Dianne
Very pleasant two nights stay. Suite was spacious, extremely clean, great resources and close by to dining, transport and shops. Will happily be a returning guest. Thankyou.
Business
10/10
Exceptional
26 Sep 2025
James
I thought this was a superb accommodation
10/10
Exceptional
07 Sep 2025
Jane
We enjoyed our time spent at this property. An ideal place to safe while visiting Melbourne.
Leisure Partner
10/10
Exceptional
01 Aug 2025
Donna
Great area with so many restaurants and public transport nearby. Hotel very cosy and comfortable and right around the corner for work! Quiet in the room and highly recommend this accommodation and I look forward to coming back.
Business Self
8/10
Excellent
28 Jul 2025
Steven
Great friendly staff. Clean rooms but small.
Leisure
10/10
Exceptional
04 Jul 2025
Mehdi
Thank you for a peaceful and pleasant experience. Best of luck, and see you again.
10/10
Exceptional
12 Jun 2025
Ajay
everything was great
10/10
Exceptional
11 Jun 2025
Lauren
Clean. Modern and converient.

Great views of the city.
Leisure Family
10/10
Exceptional
09 Jun 2025
Tracey
Great service when checking in, helpful staff, very accessible, rooms were roomy with everything you need, and a top location.
Business_and_leisure Family
10/10
Exceptional
09 Jun 2025
Elizabeth
This property was centrally located to Hawthorn and close to the conference I was attending as well as food shops, cafes, restaurants and supermarkets. It had a small kitchen which allowed us to prepare simple meals. The parking was underneath and reasonably priced.
Business_and_leisure Partner
10/10
Exceptional
09 Jun 2025
Jane
A very quiet, well maintained apartment, all you need, comfy bed and great location.
Leisure Family
10/10
Exceptional
08 Jun 2025
Cate
I had a lovely stay. Warm comfy bed in a quiet clean room.
Thank you.
Leisure Self
10/10
Exceptional
04 May 2025
Helen
Shay was amazing and an asset to the property. Thanks for a great stay - can’t wait to come back!
Leisure Partner
10/10
Exceptional
27 Apr 2025
Fiona
Lovely accommodation, Great views, spacious. Clean.
Leisure Family
10/10
Exceptional
27 Mar 2025
Michael

A place to come back

Comfort,pleasant,very good service,value for money,excelant stuff
Partner
10/10
Exceptional
16 Mar 2025
Jamie
Nice, clean and quiet. Transport options nice and close
Leisure Family
10/10
Exceptional
15 Feb 2025
Ingrid
I needed to stay 3 nights during renovations to my home and my stay was excellent as the bedroom is like an apartment. It has a fully equipped kitchen, bathroom, huge bed, huge windows so plenty of light, location is great near the Hawthorn shops, cafes and restaurants, cinemas, Catholic Church and tram and train. Excellent in every sense.
Business_and_leisure Self
10/10
Exceptional
11 Feb 2025
Michael

Very good value for money.excelent.

Every request was fulfilled in the best way.The stuff did not use the word no.
Partner
8/10
Excellent
02 Feb 2025
Brett
Yuki at front desk was friendly and helpful, even at end of day. He made sure we were set and all was in order. Good bed, great shower, and very quiet.

We will stay here again, and thanks to Yuki!
Leisure Partner
10/10
Exceptional
01 Feb 2025
Michael

Very good

Good value 4 money
Partner
10/10
Exceptional
24 Jan 2025
Michael

Very good value for money

Silent,very clean,,evrything U need youR getting from the reception,evrything U need U can find in Glenferrie rode ,very good transportation,no smoking acommodation
Very good value for money.
Partner
10/10
Exceptional
24 Nov 2024
Warwick
Friendly, clean, great location.
Business_and_leisure Self
10/10
Exceptional
03 Nov 2024
Scarlotte
super friendly staff! always greet you when leaving or entering.
hotel itself was very clean and comfortable.
Leisure Partner
10/10
Exceptional
29 Oct 2024
Yonglai
All good
8/10
Excellent
29 Oct 2024
Lance
Will be back
10/10
Exceptional
27 Oct 2024
ILYA
Stayed at CLA Hawthorn with my kid, and everything was just great. Staff was friendly and very accomodating to our requests. Special thanks to Jacob on reception who helped us with a few things in best possible way.
10/10
Exceptional
21 Oct 2024
Craig
Great communication from staff and very receptive to early check-in/late check-out options. Clean and tidy room.
Leisure Partner
2/10
Poor
19 Oct 2024
Anthony
The bed was horrible. Too soft and you roll and sink into the middle, seems as though they were purchased used from brothels.
Leisure Self
2/10
Poor
12 Oct 2024
Chantelle
My room had moths flying around everywhere. I did not stay & I went home the same evening that I checked in.

It was very disappointing & very off putting.
Leisure Self
10/10
Exceptional
01 Oct 2024
McGregor
Great location
8/10
Excellent
01 Oct 2024
Marco
Parking are kinda tight but plenty of parks, has elevator to access the lobby, key card didnt work at first at the room but was quickly fixed, front desk opened till 9pm i think so did accomodate our late check in. Room was pretty decent with plenty of space. Quiet rooms and views out the window is not restricted. Bed are soft and floors are clean. Lobby has a coffee machine if you are up for some free coffees. Great stay and would recommend
Leisure Family_with_children
8/10
Excellent
08 Sep 2024
Vivienne
The room was clean and tidy, well appointed. The bed is a bit worn and very soft. We will definitely us the accommodation again
Leisure Family
8/10
Excellent
07 Sep 2024
Adam
Great customer service, beds were comfy and convenient to walk to where we were going.
Leisure Family
8/10
Excellent
06 Aug 2024
Chris
Great and convenient place to stay. One exception, the bed had obviously been there too long as there was no support and needs to be replaced. parking is a bit pricey as well.
However having said that i would stay again, just not in the same room.
Leisure Self
8/10
Excellent
21 Jul 2024
Joseph
Spacious and comfortable.
Business_and_leisure Self
8/10
Excellent
17 Jun 2024
Richard
All good thanks
4/10
Poor
12 Mar 2024
Mark
good location close to trams and yrain
Business_and_leisure Partner
8/10
Excellent
01 Mar 2024
Melissa
Keycards was abit dodgy
Business_and_leisure Partner
6/10
Pleasant
25 Feb 2024
Vivienne
Staff were friendly and was in great location . However there was a few things not great. Bathroom had no power point, the entry cards interfered with the mobile phones so had to keep getting them re- issued, no bin in lounge kitchen area, the rooms were not cleaned only after I asked it was done. The check in took too long as short staffed - took about half hour., the lamp light globe broke after first day.
Leisure Family
10/10
Exceptional
22 Feb 2024
Chaohui
Its location is only 5mins walk from the nearest train station and train ride is just 20mins away from the city. Good value for spending.
10/10
Exceptional
13 Feb 2024
Ruth

Will visit again

Fantastic location, quiet, close to everything
Partner
10/10
Exceptional
02 Feb 2024
Lilia

Very good stay

The room was large with all required amenities. The kitchenette was well appointed and very clean.
Business
8/10
Excellent
23 Jan 2024
Jenny

Comfortable stay.

Comfortable stay, good position. Old type key cards used for door security somewhat dated.
Partner
6/10
Pleasant
18 Jan 2024
Nicholas
The bed and pillows were worst I’ve ever had. Bed felt like it was 20 years old and dipped in the middle.
Leisure Self
2/10
Poor
13 Jan 2024
Siavash
We had to find ourselves another hotel and relocate in the middle of our trip. Staff are professional and friendly but the mattresses are just too old and mostly broken. The king beds are 2 twin beds next to each other so you can feel the bed frame in the middle of your “king” bed! After seeing that we downgraded our room for a queen bed which was a much smaller unit for the same price! However, regardless of the bed size and configuration, looks like all their mattresses are just too old and I ended up leaving this place with a backache after just a few nights! Room service and cleaning was not to my satisfaction but the mattress issue was a deal breaker and even their staff admitted that most people complain about the quality of their beds!
NOT RECOMMENDED
10/10
Exceptional
26 Nov 2023
max
Nice, clean , cheap and near public transport
Leisure Partner
10/10
Exceptional
25 Nov 2023
Patrick
Great location, great rooms, great customer service, great parking and more.
Leisure Partner
10/10
Exceptional
06 Nov 2023
Luke
Great service and location
Business Self
10/10
Exceptional
25 Sep 2023
Helen

Regular visitor

I've stayed multiple times and it's always very good standard. Clean, comfortable, friendly staff.
Self
10/10
Exceptional
19 Sep 2023
Nicole
I always stay here when I come to visit friends who live in Hawthorn.

It’s an amazing place to stay, very easy to get around and always great service from the staff who work there.

They also have some of the comfiest beds I’ve ever had the privilege to sleep in.
Leisure Self
6/10
Pleasant
17 Sep 2023
Man Yee Wilda
Photo from website is completed different from what we stayed. Please change photo and dont misleading other customers. Thank you.
Leisure Family
8/10
Excellent
03 Aug 2023
Michael
Convenient to transport, restaurants etc. Clean and well equipped.
Leisure Self
10/10
Exceptional
31 Jul 2023
Pauline
That it was close to great restaurants and the city…
Leisure Partner
8/10
Excellent
31 May 2023
Chris
Great place to stay. really convenient to public transport options as well as places to eat.

Room was modern and clean and surprisingly large.
Reception staff very friendly and open until late.

Shower pressure could have been better and the temporary scaffold on the balcony was unexpected, but I presume it wont be there for long.

Will definitely stay there again and will in all probability make it my Melbourne base when I come to town.

Leisure Self
10/10
Exceptional
30 May 2023
Angela
Excellent condition of all amenities. Withstood very well the small earthquake that occurred
Family
10/10
Exceptional
25 May 2023
Helen
only overnight but staff were friendly and helpful and apartment was very clean and modern. The bed seemed a bit saggy but i slept ok so no problems at all
Business
8/10
Excellent
18 Apr 2023
Jane
A great place to stay.
Leisure
8/10
Excellent
26 Feb 2023
Goe
Like-Easy and quiet.

Dislike-
-webs in corners of the room
-bed sinks in the middle
-lighting in the bathroom could be brighter
-rfid cards sometimes didn’t work unless you very slowly use the

Leisure Partner
6/10
Pleasant
14 Jan 2023
Tracey
The bed in my room was broken. The alarm went off at 4am.
Rooms are nice, clean and quiet. I stayed there for a good nights sleep and wasn’t able to get it. Very disappointed!
Leisure Self
8/10
Excellent
13 Nov 2022
Rose
It was as comfortable and modern and helpful staff
Tap water wasn’t cold
Shower over bath is a bit tricky for stepping in and our and water in shower is so hot it could burn
8/10
Excellent
13 Nov 2022
Shakira
The staff were fabulous, the room was not quite what the pictures showed but it was a great stay
Leisure Partner
4/10
Poor
12 Nov 2022
Andrew
The bed was the worse bed , total spring collapse.
Leisure Partner
10/10
Exceptional
09 Oct 2022
Georgina
Great
Leisure Family
10/10
Exceptional
02 Oct 2022
Ricky
Nice room, young guy at reception was excellent!!!
Would stay again
Leisure Partner
8/10
Excellent
20 Sep 2022
Wayne
Very friendly service. Facilities need an upgrade.
Business Self
8/10
Excellent
18 Jul 2022
Rachael
Was nice and quiet
Leisure Self
6/10
Pleasant
27 Jun 2022
Chris
close to where i needed to go by foot. shopping and eating near by.
Business_and_leisure Self
10/10
Exceptional
15 May 2022
Lucas
Great Parking
Business_and_leisure Self
10/10
Exceptional
19 Apr 2022
Robert

Great Service

Excellent
Friends_and_family Family
4/10
Poor
18 Apr 2022
Margaret

Disappointed

It was not as good as the ratings and reviews. Room was dusty, mediocre, toiletries was of lower quality and towels has hair on them. I saw that they use regular washer, meant for customers, instead of the heavy duty that kills germs.
Was not informed of no housekeeping on public holiday. Was left high and dry with no clean towels as they ran out. Was offered a dishwashing towel to use instead!
Self
10/10
Exceptional
17 Apr 2022
Robert

Great Location

Team members most helpful and Curtis. No request to small or big.
Friends_and_family Family
8/10
Excellent
19 Mar 2022
Angela
Very nice facilities and friendly helpful staff but missed a major detail - I asked for two single beds. They confirmed the bedding arrangements with me a number of times but upon arriving to our room we had one king bed. They had no housekeeping working who could help us fix it either. Just a bit disappointing.
Leisure Family
10/10
Exceptional
13 Mar 2022
Anna De
excellant
Leisure Partner
10/10
Exceptional
28 Feb 2022
Jaroslav
Great position and outlook. Value for money.
No problems
Leisure Self
10/10
Exceptional
27 Feb 2022
Helen
The staff went out of their way to help with our check-in as our plane was delayed for a number of hours resulting in us been late.
Leisure Family
10/10
Exceptional
12 Jul 2021
Verified traveler
Easy to get to.
Leisure Family
10/10
Exceptional
30 Apr 2021
Verified traveler
Fabulous room with everything you could possibly need including a cafe next door accessible from front entrance. Easy check in. Clean. Highly recommend.
Business_and_leisure Family
10/10
Exceptional
31 Jan 2021
Verified traveler
Excellent location for my purposes. Quiet and clean. Good amenities and competent staff.
Business_and_leisure
8/10
Excellent
22 Jan 2021
Verified traveler
I liked the the modern room, a very comfortable bed and ease of checking out early.
Not much, not to like!
Friends_and_family Family
6/10
Pleasant
17 Jan 2021
Verified traveler
I stayed 4 days and received no daily servicing. Room looked nice but would have been better if my rubbish was removed each day. My floor had a dreadful smell as I exited the lift so I held me breath each time till I got inside my room.
Business Self
10/10
Exceptional
11 Jan 2021
Verified traveler
Clean and tidy property. Friendly staff. Clean bathrooms.
Leisure Family
2/10
Poor
27 Dec 2020
Verified traveler
I have sent a complaint email to hawthorn quest manager
Friends_and_family Family
6/10
Pleasant
24 Nov 2020
Verified traveler
BESIDE BEING LOCKED OUT OF HOTEL ROOM WAS GOOD CARD KEPT FAILING AND CONTACTING MANAGEMENT NON VERY POOR
Business Partner
8/10
Excellent
22 Mar 2020
trevor

My Stay

The 7 night stay was great, so close to some great restaurants.
Self

Location & surroundings

MainStay Suites Hawthorn
Glenferrie Road, 616, Melbourne, Australia

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MainStay Suites Hawthorn

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