Name: Sky One Apartments By Cllix
Address: 545 Station Street, Box Hill, AU

6/10

Pleasant

24 Jul 2026

Sue

Disappointed in the property -
Floor was dirty and I needed to clean spills near the balcony door
Cockroaches were seen on the kitchen bench on numerous occasions
Toilet lid broken in en-suite (my husband fixed it)
No television remote control on arrival
Lid on kitchen garbage bin broken
Stains in toilet bowl and shower

8/10

Excellent

05 May 2026

NISHAT

Clean room, Friendly staff, Shops nearby.

Family_with_children

6/10

Pleasant

17 Apr 2026

Joacy

Our stay at SkyOne Hotel in Box Hill was generally good, but two problems really stood out:

1. Washing machine unusable
Dirty shoes were left inside the washing machine when we arrived, and no one removed them. We couldn’t use it for our entire stay.

2. Extremely poor after‑hours check‑in
Despite calling 30 minutes before arrival as instructed, the after‑hours concierge was still half an hour away when we arrived. He told us to wait in the shopping centre with our large luggages.

He finally showed up one hour later, then spent another 20 minutes on his phone yelling at someone before rushing us to sign the check‑in form without reading it. When questioned about the delay, he blamed public transport and said he wasn’t hotel staff, just helping. Excuse me???

The whole process took 1.5 hours and completely ruined the start of our stay.

Overall: The hotel itself is fine, but I strongly do not recommend relying on their after‑hours concierge service.

Partner

6/10

Pleasant

28 Jan 2026

Alyce

The staff were not very nice. When i enquired about carparking , they were rude and unhelpful , the apartment was beautiful and the kids loved the swimming pool and spa.

Friends_and_family Family

6/10

Pleasant

15 Jan 2026

Damien

Room was actually a good size, clean and modern. Staff were nice and supportive.

The only issue is ask for a higher floor if possible or a room not facing the city as every morning from 3:30am onwards you will hear deliveries for the fresh food market at Box Hill Central. Very loud. Still i would stay here again, just hopefully different room. Its a good location in Box Hill

Business Self

8/10

Excellent

02 Jan 2026

Joshua

Staff was very helpful and friendly. We enjoyed the proximity to lots of restaurants and amenities. The view from the room was phenomenal and we loved the bedroom which opened up to the skyline. We watched the NYE fireworks from our living room and balcony and were afforded a view of the entire horizon and the Melbourne cbd fireworks. The drawsides were the bedsheets and lack of pillows, as well as a very slight reduced cleanliness but this appeared to be more of a used and lived in quality. Overall it was a great apartment and I would recommend.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Rosemary

Ideal location, close to shops and restaurants. The appartement was nice, clean and well appointed.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Cameron

We had an excellent stay at SkyOne Apartments. A special mention goes to Claudia at reception, who gave us a very warm welcome and explained everything clearly on arrival—she was friendly, professional, and genuinely lovely throughout our stay.

Our two-bedroom, two-bathroom apartment was beautiful and very well appointed. The kitchen was well equipped, with plenty of drawer space, a large refrigerator, microwave, dishwasher, pots and pans, salad bowls, cutlery, and dinnerware—everything we needed for a comfortable stay.

The master bedroom was a little on the smaller side, especially with a king-size bed, but it was still comfortable. The living and dining areas were spacious and inviting. Having a washing machine in the apartment, along with a drying rack on the balcony, was very convenient.
Everything was thoughtfully provided, including laundry detergent, dishwasher powder, dishwashing liquid, and even trash bags. When we needed more supplies, we simply went to reception and they were happy to provide them.

The location is excellent—less than a five-minute walk to Box Hill Central, with Coles and Woolworths supermarkets, shops, bakeries, and a fantastic selection of eateries and restaurants (mostly Asian). The train station is also within easy walking distance.

We really enjoyed our stay, and thanks to Claudia’s wonderful service, it felt especially welcoming. We would definitely choose SkyOne Apartments again.

Leisure Family

4/10

Poor

09 Dec 2025

Debra

Room smelt of cigarette smoke. Door didnt lock without the key. Signs everywhere beware of strangers in building, i did not feel safe

Business Self

10/10

Exceptional

07 Dec 2025

Christopher

Great location. Room was perfect and clean.

Friends_and_family Friends

6/10

Pleasant

21 Nov 2025

Elana

Beds weren’t comfy and the furniture wasn’t very accomodating, but the space was nice.

8/10

Excellent

04 Nov 2025

Jane

Clean room, reception not monitored on arrival or departure

Partner

6/10

Pleasant

03 Sep 2025

Samantha

The signage for finding this property made checking in very difficult.

Leisure Family

10/10

Exceptional

17 Jul 2025

Li

Absolutely amazing!

Leisure Family_with_children

6/10

Pleasant

01 Jul 2025

Jostin

No effective communication

We booked Sky One based on proximity to a festival we were attending in Melbourne. Key element to this was parking for the duration. Confirmed parking two days before arriving but was told parking was only for two days. Staff did resolve this issue, but through much deliberation. The hotel was very tidy and the accommodations were very nice. No blackout curtains on the windows and the airflow noise under the door may bother light sleepers. We asked for trash bags because you have to take the trash to the drop chute, but never received the additional trash bags. Overall it was a nice stay but I will probably not stay there again.

Partner

10/10

Exceptional

28 May 2025

MAN CHE

It is very convenient for everything that you need.

Partner

10/10

Exceptional

02 May 2025

Ryan

The location was convenient for a couple who wanted a break from the city. Views were amazing and facilities are maintained well.

Leisure Partner

4/10

Poor

19 Apr 2025

Hardik

Was not abke to enjoy the property fully as balcony was closed off. Wifi was not working for first day and had to move to another room the next day. Pool area had a lot of constant smell of food cooked in downstairs restaurant and no ventilation turned on. The property is on very busy road and nearly impossible to park and check in. The Check in door is locked so had to wait for someone to come to reception to get in.

Leisure Family

6/10

Pleasant

03 Feb 2025

Scott

There's nothing such as coffee, tea..limited

2/10

Poor

30 Jan 2025

Qiong

The apartment is well located, very close to Boxhill Shopping centre and central station. We were offered an apartment on 20th floor with good views. Overall the apartment is clean but one of the bathrooms had been very smelly throughout our stay so we had been using only one bathroom for 6 days. Furthermore, I have found the reception exceptionally hard to reach over the phone. We checked out on 8/1/25 and it has been over 20 days that they have not released the safety deposit that was taken on 2/1/25. They answered my call once in 22 days and ignored all my other calls. They falsely claimed that they processed the refund of my safety deposit on 8/1/25 and asked me to speak to my bank for more details. My bank later advised me that this holding funds has not been released by merchant end yet. I have found the communication difficult and inefficient and this is very disappointing.

Leisure Family

8/10

Excellent

08 Dec 2024

Stacey

Good location.
Room 511 had Odd position of bed..difficult to access far side.
Electric frying pan had no lead!
There was only a bread knife but the reception sorted a chefs knife for me.
Reception team Queenie and Martin were very helpful.

10/10

Exceptional

17 Nov 2024

Stacey

Just beautiful place to stay

Business Self

10/10

Exceptional

15 Nov 2024

Stacey

Just love staying here
My favourite

Business Self

2/10

Poor

29 Sep 2024

bongrae

The property cleaning conditions were terrible i found alot of dust and even pice of glass on the carpet floor . The check in time was delayed for 2 hours and we still culd see house keeping staff upon we opened doors. The split system wasn’t working at all

Friends_and_family Family

10/10

Exceptional

18 Aug 2024

Stacey

The apartment is very well presented and well maintained

Business Self

4/10

Poor

12 Aug 2024

Donovan

The window was broken and management expected us to be home the next day for them to fix then advised us that the window will be fixed when we leave the next day...

Bed sheets were not cleaned properly and had some nasty stuff on them.

Friends_and_family Friends

10/10

Exceptional

08 Jul 2024

Simon

Lovely apartments, always clean. This was our second stay. Very convenient for shopping and eating out. On site parking is great, but it's hard to find a park to initially check in.

Leisure Family

10/10

Exceptional

25 Jun 2024

Stacey

Beautiful apartment

Business Self

6/10

Pleasant

01 Jun 2024

Sean

This is a great property, with a few drawbacks which would make me question returning:

Housekeeping didn't attend - though I was expecting this weekly.

The beds, whilst very comfortable, are made up of two smaller mattresses linked together.

There was a loud whistling from the door to the room (and by the sounds of it the other rooms too). This made for a lot of difficulty sleeping, and no amount of towels under or around doors could improve the situation.

With the negatives aside, it's worth mentioning that the accomodation is well placed - travel links, restaurants and shops are located minutes away and the building has a lot of parking available underneath.

The views are also excellent. From the city-facing side of the building there are unobstructed views across Melbourne and the northern tip of Port Philip bay.

Inside, the rooms are clean, well equipped and comfortable. There was laundry facilities, a dishwasher and plenty of fridge and freezer space. The balcony could comfortably sit three or four, though the presence of the air conditioner unit would make it very warm in warmer weather.

In summary, the accomodation is excellent but let down by the noise during the windy nights and the absence of housekeeping. The bed was still comfortable though I'd have preferred if it was a full size mattress without the uncomfortable ridge.

I'd probably stay again, unless the weather was predicting wind!

Business Self

10/10

Exceptional

01 Jun 2024

Hung Fei

Great spot to relax

Leisure

10/10

Exceptional

04 May 2024

Alex

Modern and clean apartment

Clean and modern 1-bedroom apartment with complete amenities. Very convenient with wet market, supermarket and loads of restaurant options. Train station is a stone throw away.

Business

8/10

Excellent

30 Apr 2024

Kale

Impressive rooms with good amenities. Good climate control. They called ahead to confirm check in which was helpful. It was a bit noisy with the loading dock and high winds but overall very pleasant.

10/10

Exceptional

28 Apr 2024

Amanda

Will definitely stay again - check in was easy and staff were very friendly. Felt very safe, apartment was very clean and was walking distance to restaurants, supermarkets, etc. Spent a long time in the pool & spa, and loved the private rooms that were available for hire.

Leisure Family

10/10

Exceptional

27 Apr 2024

Tony

Nice place to stay, close to almost everything and so much to eat in this area. Suit Chinese in particular.
The room is clean and spacious, even have microwave and fridge in it

Business Self

10/10

Exceptional

09 Apr 2024

Simon

Apartment was lovely and a lot bigger than we were expecting. Very convenient to Box Hill shopping and dining.

Leisure Partner

4/10

Poor

02 Mar 2024

Michelle J S

Smell from the street prevented me to open the window when the air condition gushed out water. I was offered a different room but higher floor which I was not comfortable with, the apartment seemed to need a good cleaning overall. Kitchen had very good appliances but pots and pan need to be replaced. The fact that there is no one over night to contact is really scary. The staffs were friendly and good when they are around. Rooms were good and very spacious. Having space and kitchen is very big plus and the fact that the shops were very close and train stations virtually right next door is a big plus also.ambivalent about coming back. I had to stay here because this is the option I felt for the venue I was going to attend meetings at.

Business Self

2/10

Poor

17 Feb 2024

Andrea

There were dirty dishes when we checked in, scissors had hairs, too noisy when windy sounds like boiling a water in a kettle

Leisure Friends

4/10

Poor

11 Feb 2024

Terry

All glassware and dishes were grimy and had brown sticky gunk on them; a used tissue on the couch. Broken clothes rack on the balcony, large stain on carpet and no plug for sink. Toilet stained. Would question if accommodation was cleaned professionally. Insufficient cutlery and crockery for 4 guests.
Staff unresponsive and unhelpful.

Business_and_leisure Family

10/10

Exceptional

22 Dec 2023

Poh Geok

It’s very near to supermarket, restaurants and train station. Parking is secured.

Leisure Family

6/10

Pleasant

02 Dec 2023

Jessica

Hotel location is awesome and great! Local to all necessities around. Literally china town. Apartment condition is not so great. Aircon remotes had missing batteries as well as tv remotes so we had to keep taking out batteries to replace each other. Bed sheets not clean, had stains. We also had to relocate to another hotel 1 day before check out due to no hot water and lifts unavailable. We carried all our suitcases from level 5 to our parking in basement 6 I also had a child with me. Reception was always difficult to contact. No compensation was offered besides relocating to another hotel 30mins aways. I honestly would not book here again.

Friends_and_family Family

6/10

Pleasant

02 Dec 2023

Jeff

The location was excellent, right next to shopping centre with lots of options, although the traffic to get out of the area is terrible. The property have all the necessary amenities however it was not clean, the carpets were stained quite bad in areas. The sound proofing for the window also wasn’t the best, it can get quite noisy at night. Overall I would say it’s not terrible for the price, but I would avoid it if I have another option.

Leisure Self

2/10

Poor

21 Oct 2023

keith

The receptionist was very unorganised. It took us 1 hour of sitting in the lobby until we were given our key.

Leisure

8/10

Excellent

12 Oct 2023

Tammie

Most things I liked and it was good.
For me I found the bed to be too soft and it would be nice to have a jug.

Leisure Family

10/10

Exceptional

01 Oct 2023

Tuan Minh

Good location for dinning, shopping.
Seem like a Chinatown in Hong Kong

Leisure Family_with_children

10/10

Exceptional

20 Sep 2023

Ziwei

Friendly staff and Easy to get food and Transport , good place to stay

Business_and_leisure Family

10/10

Exceptional

21 Aug 2023

Ziwei

Very convenient for shops and transport

Business_and_leisure Family

8/10

Excellent

15 Aug 2023

Ziwei

👍 good , hope parking is free or cheaper.

Business_and_leisure Self

10/10

Exceptional

02 Aug 2023

Ziwei

Staff are great and accomodating towards my needs. Location is unmatched, close to shopping, public transport and plenty of dining options. Cleanliness is second to none.

Leisure Family

10/10

Exceptional

15 Jul 2023

Hanny

4 nights family vacation

Had an amazing 4 night stay… the room is spacious and 2 bathroom which is compliment the need for 4 peoples. Parking is great, just make sure prebook the parking spot onsite. Location is very convenient with lots of restaurant just downstairs.

Friends_and_family Family

10/10

Exceptional

22 Jun 2023

Alice

Great rooms, clean and modern, a very enjoyable stay overall.

Leisure Family