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Hotel Bruce County
Regional Victoria - VIC · Australia
445A Blackburn RoadView location
8.2/10Excellent448 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.6/10 8.6
Condition7.8/10 7.8
Neighborhood8.4/10 8.4
Value7.8/10 7.8
Amenities7.4/10 7.4
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Bruce County
The premises count with 39 welcoming guest rooms. Hotel Bruce County offers Wi-Fi internet connection on-site. Hotel Bruce County offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.
Additionally, a car park is available on the premises for guests' extra convenience. Everyone staying at this accommodation may relax and rejuvenate in the property's wellness facilities. A fee may be chargeable for some services.
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Located in Melbourne (Mount Waverley), Hotel Bruce County is within a 5-minute drive of Monash University and The Glen Shopping Centre. This motel is 3.1 mi (5 km) from Monash Medical Centre Clayton and 3.8 mi (6.1 km) from Chadstone Shopping Mall.
Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and minibars. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Featured amenities include a business center, express check-out, and luggage storage. Planning an event in Melbourne? This motel has 1300 square feet (121 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
6:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 200 per stay
We have included all charges provided to us by the property.
-
You need to know
- Only registered guests are allowed in the guestrooms.
- Contactless check-out is available.
-
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 6:00 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Early check-in fee: AUD 50 (subject to availability)
- Late check-out fee: AUD 50 (subject to availability)
- Crib (infant bed) fee: AUD 20.0 per night
- Rollaway bed fee: AUD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Monash University
2.1 km / 1.3 mi
The Glen Shopping Centre
3.4 km / 2.1 mi
Monash Medical Centre Clayton
4.9 km / 3.1 mi
Chadstone Shopping Mall
6.1 km / 3.8 mi
Deakin University
8.3 km / 5.2 mi
Sandown Racecourse
8.3 km / 5.2 mi
Mulgrave Private Hospital
8.7 km / 5.4 mi
Caulfield Racecourse
10.6 km / 6.6 mi
Westfield Knox
11.2 km / 6.9 mi
Box Hill Hospital
11.6 km / 7.2 mi
Knox Private Hospital
11.8 km / 7.3 mi
High Street Armadale
13.2 km / 8.2 mi
Swinburne University of Technology
15 km / 9.3 mi
Doncaster Shopping Centre
15.3 km / 9.5 mi
Chapel Street
15.6 km / 9.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 39
- motel
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room serviceExtra charge
- Laundry service
- Babysitting serviceExtra charge
- Bellboy serviceExtra charge
Show 24 more facilities & services
- Smoke detector
- Currency exchange facilitiesExtra charge
- Lift accessExtra charge
- GardenExtra charge
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- BBQ facilities
- Towels and bed linenExtra charge
- Bar
- Restaurant: 2
- Smoking areaExtra charge
- Meeting room
- Business centre
- Outdoor freshwater pool: 1
- Sauna
- Hot tubExtra charge
- Spa centreExtra charge
- Non-smoking establishment
- Minimum check-in age: 18
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room CLASSICRoom • CLASSICROO.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Bruce County
Room CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE CLASSICTRIPLE • CLASSICTPL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Bruce County
TRIPLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: TPL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Bruce County
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Bruce County
DOUBLE CLASSIC QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Bruce County
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Bruce County
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CLASSICTWIN • CLASSICTWN.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Bruce County
TWIN CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Bruce County
100
reviews shown
Keren
Comfortable clean room. Fridge but no microwave. A little dated. Ample parking. Convenient location near Pinewood shopping centre with Coles.
Albano
Parking is good. Make sure you bring extra cutlery. Shopping centre across the street which is very handy.
Elke
Close to freeway and shopping
Jane
I love to stay here because of the ample parking, proximity to restaurants, and lovely helpful staff.
Rob
No signal on TV and no internet access
Saeid
The room was very dirty.
Elke
Good parking facilities and shops in walking distance
Dariusz
They withheld my safety deposit for 2 months without giving me a single reason for it. Also: no apologies from them
RONALD
Friendly statt great location
Jane
Love to stay here.
imre
No Wifi .no micro owen .
Brett
The photos on the website DO NOT reflect the true state of this place. The carpet was badly stained, there was a mouldy smell in the room and the whole place needs a serious renovation!!!
Chantelle
This place is a miss! Most disgusting place I’ve ever stayed in!
As you walk in, the carpet looks like it’s never had a clean, the skirting boards are full of thick dust, the exhaust fan in the bathroom was full of thick dust on the fan, as well as the light, the shower screen and grout was full of mold, the pool is small, and black water. There was two people who was staying in the room there, was walking around the car park swearing and shouting! I would not recommend this place at all!
As you walk in, the carpet looks like it’s never had a clean, the skirting boards are full of thick dust, the exhaust fan in the bathroom was full of thick dust on the fan, as well as the light, the shower screen and grout was full of mold, the pool is small, and black water. There was two people who was staying in the room there, was walking around the car park swearing and shouting! I would not recommend this place at all!
Ken
The room was clean and comfortable
Keith
All good
Peter
Room was adequate for its age, friendly staff, bed was fair
David
Wifi didnt work.
Hotel seems not responsible for that.
Bad service
Hotel seems not responsible for that.
Bad service
Glen
Had the owner knock on the door loudly before checkout time.
Loud with main access near our room.
Loud with main access near our room.
Murugupillai
Clean room
C
Stayed here many times check in always quick and despite not arriving until reception was shut on this trip access to my key and room both made seamless before I even arrived, older style motel but rooms are always clean and love having one of the many rooms here with spas
Jane
Location great, clean and quiet
Barbara
Room comfortable. Could do with a bit more cutlery.
Gillian
Very dated but clean and comfortable and surprisingly very little noise given how close it is to the freeway. Convenient for shops and restaurants. Fine for a transit trip, but wouldn’t want to stay there for too long.
Vinh
Very convenient location, abundant dining options. Easy access to shopping centre and freeway. Very comfortable bed. Landscape and overall appearance needs attention though.
Samantha
Great little motel for couple nights if you don't want anything fancy. Room was clean, staff were very friendly.
Gail
Bathroom needs renovating and a good
clean.Cobwebs hanging from skylight No eletric blankets or extra blankets or pillows.Air conditioner in very poor condition.Overall the two rooms we had were not good,however on a positive, there was plenty of hot water for showers.
clean.Cobwebs hanging from skylight No eletric blankets or extra blankets or pillows.Air conditioner in very poor condition.Overall the two rooms we had were not good,however on a positive, there was plenty of hot water for showers.
LAKSHMI NARAYANAN
The accommodation was good with shopping and dining options around. The staff was friendly and approachable, and the service was good. The internet service could be better.
Selena
Close to the hospital but you get what you pay for.
Stephen
Handy location
Siong Huon
not bad.
Andrew
It was sad that there was no dining and that the pool was closed. However it is what we paid for; a budget hotel. The young guy at reception was excellent. He was friendly, helpful and had a lot of local knowledge. The shower in our room was also excellent, bed comfortable.
RONALD JAMES
no pool no restaurant
Nicholas
The male receptionist was dirty with rather bad body odour, he had the same cloths on the next day. The room was extremely dirty with brown mould in sink and dirty marks on walls. I had to use my own bed quilt to use the bed and dispose of it the next day.
I rate the Bruce as a total disgrace and unsanitary never again.
I rate the Bruce as a total disgrace and unsanitary never again.
mohammed
Hotel Bruce does not purport to be a five-star luxury hotel and it isn't. It is a tired old hotel that is functional and comfortable. Located just off the highway it is very quiet. The rooms are tidy and some what clean. The bed was comfortable and the sheets seemed clean. Check-in was very easy. If you need a cheap place to stay in the south east of Melbourne then this hotel is very suitable.
Pauline
Room was clean and the bed slightly saggy. Some of the lights needed new globes. No microwave in room. The pool was unavailable and needs extensive work. Gardens need maintenance. Good for very short stays. Close to Mount Waverley Private Hospital and some specialists. Close to Monash Freeway. Shopping Centre, pharmacy and
a large variety of Dining shops across the road.
a large variety of Dining shops across the road.
Kayne
Bed leaves a lot to be desired
Phillip
The rooms are in need of a make over. The area is very handy to freeway, the shopping area is so handy plenty of places to eat. We did like staying there very close to all our family. And l would stay there again.
sue
Tried room needed a deep clean top to bottom bathroom very poor condition very budget room
Judy
Value for dollar
Robert
Band night
Was good service at short notice
Luke
Bathrooms in multiple rooms have plumbing issues in showers, property is unsafe with people able to access the hotel room doors and bang on them screaming during the night. Hotel is very outdated and in need of a major upgrade.
Marilyn
Just OK stay, would have liked be more positive!
Positives: Late check-in was fine. The hotel is on a main road but room was very quiet. It was clean and bacically furnished. Bed reasonably comfortable but with only two pillows, no choices. Negatives: TV did not work. Room was OK for a short stay, but basically the whole place needs a facelift. I remember when this hotel was new, it was lovely. Pool and restaurant now not available either.
CONCETTA
Not nearly up to any standard
Menuka
Staff worked on getting me a room ready for early checking. Very satisfied with the service.
Kim
It was as expected for what you pay, it is just dated and needs some maintenance, everything worked though. Check in was via a key lock box so can't comment on the in person service. Would stay there again if that was the budget I had.
Sonia
Not Nice
This hotel is definitely not 4 star as advertised. The carpets in our suite were worn out, stained and quite disgusting! The fridge had something like meat blood frozen in the tray under the freezer and running down the back of the inside wall. Gardens were full of weeds and unkept. Pool was so dirty we couldn’t see the bottom.
Staff were friendly and changed the fridge for us. We booked for 4 nights and we’re extremely disappointed!
Staff were friendly and changed the fridge for us. We booked for 4 nights and we’re extremely disappointed!
MANABU
Acceptable
Dan
Staff very friendly. Close shopping and dining options.
Didn’t like mould in shower and toilet tank not attached to the wall.
Didn’t like mould in shower and toilet tank not attached to the wall.
Wai yun
Near the Coles is much convenient!
Sarveshwaran
Safe and spacious
David
Was once a good comfortable stay...it's a shame to see it in this condition. Unfortunately will not be back.
DIANA
.
Daryl
Close to appointments
Stuart
Great value for money when cost of living is high.
Great location for me
Great location for me
Brent
With low ocupancy, dont use adjacent rooms due to through wall noise.
Close parking was great.
Very low ambient noise.
Close parking was great.
Very low ambient noise.
Andrew
I booked online but needed a microwave so called them and they changed the room for me and stayed back late to check me in.
Karen
Parking was good.
Tracy Lee
Staff very friendly and helpful
Maramanui
The Bruce is old and in need of some updates but it was clean and comfortable. There was plenty of car parking and it was quiet. The Bruce is situated next door to shops and restaurants for easy access. I would stay there again as it wasn’t expensive and if you just want a place to lay your head at night why pay through the nose, just stay at the Hotel Bruce County.
Christine
This hotel was well priced and very conveniently located.
The staff were friendly and the room although basic was clean and tidy with all the basics you need. There are a variety of fast food places and god restaurants all only a hundred meters away. Can definately recommend this hotel. It is also conveniently located to the Waverley Private Hospital being only 1km away so could be accessed on foot.
The staff were friendly and the room although basic was clean and tidy with all the basics you need. There are a variety of fast food places and god restaurants all only a hundred meters away. Can definately recommend this hotel. It is also conveniently located to the Waverley Private Hospital being only 1km away so could be accessed on foot.
Julie
Nice property with plenty of parking. Shopping centre across the road for groceries and lots of food options
Mark
Pleasant place to stay
Phil
Was good
Scott
The staff was amazing and the rooms were clean and tidy made for an enjoyable weekend greatly appreciated
Manny
Staff helpful, asked for a microwave and it was added into room free of charge.
Peter
Convenient place to stay just off the Mulgrave Freeway.
Anthony
A very comfortable bed & cozy room for a one night stay.
Margaret
It was a quiet location..Handy to shops and easy access to Freeway.
Kim
Conveniently located, quiet, lovely friendly staff.
Trevor
The property was comfortable enough, but lacks maintenance required. The taps refused to to turn on because of worn tap washers and the vanity was badly broken and cracked even though it didn't leak it is not a good look. No dining facilities was also disappointing after a 4 hr drive
Kellie
It was much more basic than photos suggested (queen room), down lights didn't work so dark even in day light, pool looked unswimmable, and had cigarette smell (previous guest fault not hotel). All of this would have been acceptable for a 3 rating but it had a rating above 4 so I was taken aback. It's a basic old school motor inn not a hotel. The staff were lovely and attended to me quickly. The place isn't terrible but my expectations were higher than warranted. I don't like leaving this sort of review but think it's necessary so others go in with more realistic expectations.
Sharad
Pathetic service. When you book room for 3 people, you expect room that accommodates 3 people. They ask you to pay for the extra bed for third person. The guy in the reception did not speak properly, nor was he concerned about our protest. Not a service you expect in Australia. Do not come.
Toni
Business trip
Business trip for one night. Hotel was very old. Room had an old smell. Bed comfortable. Reception area was very untidy and dirty. Not a good first impression.
Les
Good Place
Trevor
Good overnight stay.
We had a pretty good stay for one night to minimise travel to home (Cowes) while doing some shopping in Melbourne. While the original room that was allocated smelt of cigarettes, the manager reallocated us next door and that room was fine. No problems with the room and the motel is right next door to a shopping centre so very convenient. Would certainly stay again.
Karanbir
Friendly staff. Clean rooms. Easy parky. Safe and privacy
Scott
Very comfortable bed. Quiet place. Clean. Perfect.
Helen
Value for money
For the price it was fine. You shouldn’t expect it to be perfect as it’s very cheap. It’s very dated and a little shabby but the sheets and towels were lovely as too were the toiletries. There was also a microwave and plates etc which is great when you want to eat in the room. Very convenient location and parking. Two minutes walk to pinewood shopping centre which has a supermarket and plenty of good Asian dine in and take away places. The name put me off… Bruce County… sounds a bit creepy and I almost didn’t stay there because of that. I think you’d get a lot more guests if you changed the name to something simple like Mount Waverley Motel!
Julie
Property is pretty good in general terms. Did not like the idea of providing my card details for key deposit- we left early the following morning and, with no one on Reception, had to leave the keys in Room Doors and hope that they were safe until collection.
Our rooms were certainly dated with carpet near threadbare, sofa lounge really stained and painting needing upgrading; however, bed was extremely comfortable and towels and linen great quality. Dining out was superb and really convenient for our overnight stopover.
Our rooms were certainly dated with carpet near threadbare, sofa lounge really stained and painting needing upgrading; however, bed was extremely comfortable and towels and linen great quality. Dining out was superb and really convenient for our overnight stopover.
Graeme
Excellent room. Very quite good location for us.
Verified traveler
Very dated room/facility/motel, room was neat and clean.
Verified traveler
Friendly service, convenient
Verified traveler
Needs a bit of TLC. Shower drain blocked, holes in curtains, low quality fluro globes throughout, thin toilet paper.
Verified traveler
Great location near restaurants and entertainment. Rooms were pleasant. Staff very polite and courteous.
Kathleen
Convenient location
Spacious rooms with a very comfortable bed and pillow for a good night's sleep. Great location with an easy walk to a shopping centre with many dining options, a supermarket and a small cinema with a great program.
Friendly, helpful staff made me feel very welcome.
Good location for car access to many areas. Major freeway close by for access to city and regional Victoria.
Friendly, helpful staff made me feel very welcome.
Good location for car access to many areas. Major freeway close by for access to city and regional Victoria.
Verified traveler
Clean tidy fine for a stopover . Great price , motel a bit dated but clean and tidy
MichaelR
Friendly and professional staff, very accommodating. The room was well set out, clean, comfortable and quiet. Will be staying again, and recommending to colleagues!
Michael
Good location, noisy heating system
Good location and good price, but the heating in the room is very noisy, when we stayed it was 2 deg overnight so needed to keep the heating running but was so noisy it woke us every time it started. Ended up having to turn it off at 2am just so we could get some sleep for the rest of the night, was very cold in the room by the morning.
Also the TV movie channels were not working and the WIFI would not connect when wew were there.
Also the TV movie channels were not working and the WIFI would not connect when wew were there.
Verified traveler
Proximity to freeway Is easy for us to get home from events when staying here
van-Cuylenburg
Room was not serviced, no beds made, towels replaced or coffee cups cleaned or bins emptied. Were told the restaurants were all shut over the peak Christmas new year period only when we had booked in, no breakfast facilities, we had book several months before and were not informed of this. One small quarter plate available. When booking out I enquired as to why this was the case, no apology was offered, just the staff will be told. I think management would be better off going to appropriate courses rather than blaming their staff and also to learn more manners when dealing with customers. Apparently the Expedia site is not informed of such changes in facilities. It is pretty run down and the air conditioners work on an extremely noisy thermostat method which wakes you every fifteen minutes. Not an enjoyable stay, however, they are really well situated and with better management would prove to be a very successful business!
Verified traveler
Although it is an old place it had everything you needed with plenty of space. Staff were very friendly & efficient. Location was great for our purpose
Verified traveler
Liked the room, particularly the shower which is free standing and not over a spa or bath - requiring mountain climbing experience to shower!
Didn’t like the garden overgrown with weeds - used to be a lovely well kept garden.
Didn’t like the garden overgrown with weeds - used to be a lovely well kept garden.
Verified traveler
Nice large room, friendly and helpful staff, convenient location to shops and the highway.
Verified traveler
The warm service at reception. There wasn’t anything I disliked about the hotel or it’s professional staff.
Verified traveler
This was was my second stay here and all good except for the fridge which was noisy.
Verified traveler
I stayed at this hotel so many times, I highly recommend it. Excellent staff and customer service.
Verified traveler
The staff were very helpful and it was nice and quiet
Verified traveler
Good hotel, excellent staff and customer service. Plenty of parking, convenient location near freeway and shops.
John
number one place to stay at Mount Waverley
the stay was excellent food in restaurant was great Chris at front counter desk was the most helpful i have ever dealt with and rooms were very comfortable.
Negative was wifi did not work at all in room 14
Television was very small to watch
Negative was wifi did not work at all in room 14
Television was very small to watch
Verified traveler
close to the hospital, perfect location
Only suggestion, gardens need attention.
Only suggestion, gardens need attention.
Location & surroundings
Hotel Bruce County
445A Blackburn Road, Mount Waverley, Australia
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Hotel Bruce County
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