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Quest Burwood East

Melbourne - VIC · Australia

315 Burwood Highway, Burwood EastView location

9.0/10Excellent219 Reviews
Cleanliness9.0/109.0
Service9.6/109.6
Comfort9.6/109.6
Condition9.4/109.4
Neighborhood9.0/109.0
Value8.4/108.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quest Burwood East

Located in Melbourne's vibrant Burwood East, Quest Burwood East offers convenient access to the city's attractions. This aparthotel provides a high standard of service and amenities catering to all travelers. Guests enjoy free Wi-Fi in all rooms, daily housekeeping, wheelchair accessibility, and family rooms.

Well-appointed guestrooms feature comfortable sofas, ample closet space, separate living areas, and complimentary wireless internet access. Non-smoking rooms are also available. Discover a welcoming atmosphere and excellent service at Quest Burwood East.

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With a stay at Quest Burwood East in Melbourne (Burwood East), you'll be within a 15-minute drive of Monash University and Chadstone Shopping Mall. This luxury aparthotel is 11.2 mi (18.1 km) from Rod Laver Arena and 11.6 mi (18.6 km) from Melbourne Cricket Ground.

Make yourself at home in one of the 90 individually furnished guestrooms, featuring microwaves and minibars. Rooms have private balconies. LCD televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • You need to know
    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • The property is professionally cleaned.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 7:00 AM - 10:00 PM
    Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 11:00 PM to 6:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay and Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for to-go breakfast: approximately AUD 20 for adults and AUD 20 for children
    • Covered self parking fee: AUD 25 per night (in/out privileges)
    • Pet deposit: AUD 250 per stay
    • Pet fee: AUD 50 per pet, per night plus AUD 50 one-time cleaning fee
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: AUD 40 per night
    • Rollaway bed fee: AUD 50 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Bosnian

    Thai

    Greek

    English

    Chinese (Mandarin)

    Italian

    French

    Serbian

Nearby attractions

The Glen Shopping Centre 2.9 km / 1.8 mi
Deakin University 4.8 km / 3 mi
Knox Private Hospital 6.2 km / 3.8 mi
Westfield Knox 7 km / 4.4 mi
State Basketball Centre 7.3 km / 4.5 mi
Monash University 7.4 km / 4.6 mi
Box Hill Hospital 8.4 km / 5.2 mi
Monash Medical Centre Clayton 10.4 km / 6.5 mi
Chadstone Shopping Mall 11.6 km / 7.2 mi
Swinburne University of Technology 12.2 km / 7.6 mi
Sandown Racecourse 12.3 km / 7.6 mi
Doncaster Shopping Centre 12.6 km / 7.8 mi
High Street Armadale 12.9 km / 8 mi
Caulfield Racecourse 13.9 km / 8.6 mi
Dandenong Ranges National Park 14 km / 8.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 90
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
Show 25 more facilities & services
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Meeting room: 2
  • Game roomExtra charge
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
  • FitnessExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMS AccessibleAPARTMENT • TWO BEDROOMS AccessibleAPT.B2-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO KING BEDSAPARTMENT • TWO KING BEDSAPT.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMSAPT.B2-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOM AccessibleAPARTMENT • ONE BEDROOM AccessibleAPT.B1-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT AccessibleAPARTMENT • AccessibleAPT.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT Accessible KING SIZE BEDAPARTMENT • Accessible KING SIZE BEDAPT.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Burwood East

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quest Burwood East

9.0
Excellent
219 Reviews
Cleanliness
9.0 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.4 /10
Neighborhood
9.0 /10
Value
8.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Andrea
Great accommodation! Perfect for a short stay with all the facilities we needed. Friendly and helpful staff. Easy access to parking areas and the park across the road was terrific as we had a dog with us.
10/10
Exceptional
15 Jun 2026
Darren
Aroma (staff member) at the front desk was friendly, efficient and very helpful
Self
10/10
Exceptional
07 Apr 2026
Deepali
Kitchen had all the items required. Rooms were clean. The staff at the reception went above and beyond. Great customer service. Provided options for paid parking as well.
Friends_and_family Friends
10/10
Exceptional
19 Feb 2026
Thai
Good
Family_with_children
8/10
Excellent
25 Jan 2026
Peter
Location and accommodation was fantastic. However the service should not be requested.
Leisure Family
10/10
Exceptional
25 Jan 2026
Sarah
Clean and spacious room
Friends_and_family Family
8/10
Excellent
20 Jan 2026
Amith
Great Hotel. Few room issues that were taken care of right away. Friendly staff. Would recommend and come back.
Leisure Family
6/10
Pleasant
16 Jan 2026
Henry
Did not get the room i booked, was not notified about this until i got there, even though i booked 6 months ahead. it was too late for last minute changes and was given a room that didn't have enough beds. The Manager was friendly and assisted, but so much time was lost during this process which clearly could of been preventable. The discount rate was not applied in which i had follow up with numerous times in which they said has been processed. If i hadnt contacted wotif about the discounted amount to be refunded, nothing would of happened from Quest Burwood East.
Leisure Family
10/10
Exceptional
10 Jan 2026
Stacey
Very accomodating for people escaping bush fire areas this week. Staff were great, rooms were great and loved that we could bring our dog. Thanks again
Leisure Family
10/10
Exceptional
17 Dec 2025
KARINE
The property is pet-friendly. The balcony on each room and also the BBQ area were great. The kitchen had all the necessary tools. It was perfect and very comfy.
Partner
10/10
Exceptional
05 Dec 2025
Daniel
Great staff
10/10
Exceptional
19 Oct 2025
Michael
Comfortable, spacious room with good amenities and friendly, helpful staff
Leisure Partner
8/10
Excellent
03 Oct 2025
Deepesh
The room is otherwise excellent and feels private; however, its attachment to the adjoining space means we can hear a lot of noise from the other side. Could this be looked into?
Business_and_leisure Partner
10/10
Exceptional
14 Sep 2025
Alec
Excellent property for convenience. Close to transport and restaurants.
Leisure Self
8/10
Excellent
31 Aug 2025
Ruben
Nice and clean
Friends_and_family Family
10/10
Exceptional
22 Aug 2025
Luke
Friendly staff an great location
Leisure Pet
10/10
Exceptional
30 Jul 2025
Clive
Clean quiet and comfortable.
2/10
Poor
26 Jul 2025
Jamie
Terrible. They do not value privacy, for example, if you have the do not disturb sign up they do not care and just come in. I also caught the maintenance guy with his hands on my clothes in the washing machine in the laundry, I asked him what he was doing and he said he was \"going to do another rinse on my clothes because he wanted to test the machine\". which was absolutely inappropriate and very strange. The staff took no responsibility for this and the maintenance guy came and yelled at me at reception when I complained. The staff didn't believe me, and then blamed me. The staff constantly lied and gaslit, Remy the receptionist was the most like this. They also did not tell me before I stayed that this was a crisis hotel. The dishonest attitude of the staff comes from the director Chris, who took no responsibility for any of this, and was very dishonest and a massive gaslighter.
Business Self
10/10
Exceptional
01 Jul 2025
Frankie
I've stayed at this property many times. Staff are friendly, room is always immaculate. Quiet and would highly recommend staying here.
Leisure Self
10/10
Exceptional
22 Jun 2025
John good
fully self contained and plety of room in the apartment
Leisure Partner
8/10
Excellent
15 May 2025
Verified traveler
First time in Burwood East Quest.
Everything was good except for a 2 bed joint together to make a king size bed it really hurts my back when sleeping.
10/10
Exceptional
20 Apr 2025
Sahrizal b.
Comfortable place to stay.
8/10
Excellent
30 Mar 2025
Julie
My stay was great and the l8cation was convenient to where I needed to be. Staff were friendly.
Room needed to be vaccumed properly very dirty under bed side tables and carpet needs a good clean throughout.
Leisure Friends
6/10
Pleasant
16 Feb 2025
MILAN
They need bond which was returned after a week .no recommend
Friends_and_family Family
10/10
Exceptional
09 Dec 2024
Mahabaleshwar
Very convenient and quiet.
10/10
Exceptional
27 Nov 2024
Sandra

Quest in Burwood

Loved the stay very spacious and comfortable. Had everything we needed .
Friends_and_family Family
4/10
Poor
17 Oct 2024
Kellie
When we arrived the balcony door was broken, unable to be locked. We reported it straight away and were informed it would be fixed the next day. The next day it was not fixed, so we had to sleep for two nights with a door that could not be locked, we didn't sleep well. It was fixed the third day. Not exactly an ideal situation.
Business Friends
8/10
Excellent
16 Oct 2024
Wendy
Very clean and comfortable
Business Self
10/10
Exceptional
14 Sep 2024
Kellie
Great property close to Deakin
Leisure Partner
10/10
Exceptional
05 Sep 2024
Dr.M. Fuad
Everything was good. The staff are from a different planet, all lovely, polite and smiling. All good.
Business Self
4/10
Poor
30 Aug 2024
Helena
The check in was great the staff were helpful but they lacked safety measures. First off, I am a single female traveller. A male was right there and she read out my room number out loud rather than just circling it. Although they had my room ready on time for my arrival. Once in, I could already see the room lacked proper cleaning. The kitchen didn't look like it had been wiped down in a while and had dust and grease on the kitchen hob. The bathroom had water marks all around the sink and not wiped. The bathroom drain was black with dirt and grime and even hair shavings. The towel had hair on it and they had forgotten to put towels in the actual bathroom. When I got one from the reception it was very small and as I came back late, someone had put 2 more in my room on my return which was nice but also made me feel unsafe cause someone had gained access to my room while I had been out. Lastly, at exactly 2:40am someone next door could be heard in their room as they gave me a room with a connection door. There is only one door between the room as the light can be seen to shine under it. This is not safe and also causes every sound to be heard. I could hear all kinds of noise, coughing and banging about. Then they left at 3:05am after hearing I moved my bag rail up against the connection door. They were heard to then leave the room and press the elevator. The hotels security its self is very poor. Basically anyone can get into the hotel without a key. No elevator swipe.
Business Self
8/10
Excellent
21 Aug 2024
Melissa
Friendly staff, clean safe room. Will be staying here again
Business Self
8/10
Excellent
15 Aug 2024
Kerri
Nice room. Staff efficient and friendly.
Business Family
6/10
Pleasant
02 Aug 2024
MELANIE
The guy at night and girl in the morning (with the dog) were exceptional.

The rest of the experiece was subpar
Business Family
6/10
Pleasant
11 Jul 2024
James
Comfy bed as expected at Quest, however there were two long black hairs in the bed which I told myself were the housemaids. Kitchen cupboards and bench top had noticeable dirty marks. Bathroom very clean
Business Self
10/10
Exceptional
09 Jun 2024
brooke
The Burwood East Quest staff were helpful when booking was not in their system on arrival. It was a long weekend too.
8/10
Excellent
08 Jun 2024
allyson jane
Centrally located and lovely staff
Leisure Partner
10/10
Exceptional
14 May 2024
Verified traveler

Very quiet and comfortable stay.

The property was well presented, clean & tidy and located very close to a number of shopping centres.
Friends_and_family Family
10/10
Exceptional
30 Apr 2024
Kale
Everything you need in a hotel at a reasonable rate.
10/10
Exceptional
21 Apr 2024
Greg
Staff very helpful. And room very clean.
Business Self
10/10
Exceptional
19 Apr 2024
Greg
Receptionist were very obliging and helpful.
10/10
Exceptional
01 Apr 2024
Lauren
Clean, great price, super helpful staff
Overall was an amazing stay, would highly recommend staying herr
Friends_and_family Family
10/10
Exceptional
25 Mar 2024
kurt
I really appreciated the cleanness and quality of the room at this prize point
Business Partner
10/10
Exceptional
23 Feb 2024
Nigel
The location is excellent and the staff were amazing so welcoming and constantly kept making our stay even more enjoyable.
2/10
Poor
17 Feb 2024
Jane
We were unable to access our room at 3:30 and had to wait for 30mins. This impacted us greatly as we had a booking in the city at 5pm and were unable to get ready, we had to get changed in the toilets! When we go back at 11pm our key wouldn’t work!
We had no compensation for being inconvenienced and was told be could have a $200 fine for not handing the new key on time. This caused me to get up early to ensure I wasn’t fined.
Leisure Friends
4/10
Poor
04 Feb 2024
Edward
Receptionist on Friday and Saturday was very attentive and met all requests with exceptional service. Receptionist on Sunday was not trained properly and disturbed our sleeping time early in the morning, despite the fact we paid and confirmed late checkout on Friday already.
Leisure Partner
10/10
Exceptional
14 Jan 2024
Tayla
I give this a 4.8 out of 5! Amazing accomodation
Leisure Partner
8/10
Excellent
04 Jan 2024
Imelda
Great location. Next to the tram station, a minute drive to 24hours shopping centre and lots of dining options. Limited undercover parking but safe and secured. Definitely coming back.
Leisure Family
8/10
Excellent
05 Dec 2023
VERONIKA

Great pet friendly hotel

Great place, friendly staff. Roomy enough for us with our dog. However they forgot our bottle of wine!
Otherwise nice and secure
Partner
10/10
Exceptional
21 Nov 2023
Michal
The reception staff were very welcoming and accommodating for my late check in. All of my questions were answered well. The only negative was a bare minimum amount of milk was provided for hot beverages. Everything else was amazing!
Business Self
10/10
Exceptional
02 Nov 2023
Sundar
Great place
Business
10/10
Exceptional
14 Oct 2023
niket
spacious room and good natural light.
Business Partner
8/10
Excellent
30 Aug 2023
Jenny
Pleasant helpful staff. Rooms clean and smelt lovely. Nice quiet area
Business_and_leisure Partner
2/10
Poor
31 Jul 2023
Ali
Poor communication
Business_and_leisure
8/10
Excellent
31 Jul 2023
Lun
TV fail to connect to Internet
10/10
Exceptional
21 Jul 2023
Hailey
Had a wonderful time there relaxing and enjoying the fact that transport was just outside. The staff where very friendly.
Leisure Family
10/10
Exceptional
18 Jun 2023
CARMEL
Excellent venue and our ‘go to’ when visiting family in Melbourne
10/10
Exceptional
10 Jun 2023
Larissa
Great location rooms very comfortable. Great facilities in the room. Full kitchen with dishwasher
10/10
Exceptional
20 May 2023
Julie
Fantastic location. Property was neat, clean and well layed out. Room was spacious.
Leisure Partner
8/10
Excellent
06 May 2023
Rhyss

All ok

All ok
Business
8/10
Excellent
19 Apr 2023
Gail

Two night stay

Comfortable, clean and convenient stay with parking. Staff friendly and helpful
Self
10/10
Exceptional
03 Apr 2023
Ian
Really enjoyed our stay, can't provide any criticism as fulfilled all our needs, a pool would have been an added bonus, but wouldn't have been useful for us on this trip.
Leisure Partner
10/10
Exceptional
03 Apr 2023
Shaneil
great stay, big room with lots of space! Clean and comfortable.
Leisure Partner
10/10
Exceptional
15 Mar 2023
Antony
Great location, very quiet room. Tim Tams as a welcome gift was something I hadn't seen before, my wife loved them.
Only downside was children racing up and down the hallway. Thought this was only a minor distraction.
Overall, a positive stay. We will be staying again in the near future.
Leisure Partner
8/10
Excellent
09 Mar 2023
Ingrid
Modern rooms with plenty of space for a family. Room cleanliness could have been better. Surprisingly quiet, was concerned about noise as dogs are allowed but it was fine (except for the dog poo in the stairwell).
Leisure Family_with_children
8/10
Excellent
20 Feb 2023
F

Great overall

Great location. Initial communication was a little vague. Place hard to spot if it is the first time.
Partner
10/10
Exceptional
16 Feb 2023
Simon
Lovely room, quiet and pleasant.
Business Self
10/10
Exceptional
31 Dec 2022
Sanka
The 2 bedroom apartment had all the required amenities. Quest Burwood was close to shopping centers and easy access to other suburbs of Melbourne.
Leisure Family
10/10
Exceptional
20 Dec 2022
Kelsey
Very clean and modern room. Wish there was more dining options that you could walk to, but lots to choose from on Uber Eats.
Business Self
10/10
Exceptional
19 Dec 2022
Deborah
East check in/out, on site parking, enjoyed our stay.
Leisure Partner
8/10
Excellent
26 Nov 2022
Mark
Quest East Burwood is a good place to stay
Leisure Partner
10/10
Exceptional
21 Nov 2022
Kerrie-Anne
I really enjoyed my few nights stay. The staff were amazing and friendly to deal with, I felt extremely safe of an evening as swipe card is needed for access, close to trams and buses, shopping centre just down the road open 24hrs a day. What made my stay more pleasurable was, I was made to feel welcomed my entire stay from the day before my arrival to when I left. They checked in with me each day to see if there was anything I needed and wasnt an automated message but a personalised one.
I will definitely choose them again for my future stays and a definite recommendation to anyone thinking if staying here.
Leisure Family
10/10
Exceptional
11 Nov 2022
Rebecca
Always a wonderful stay.
Leisure Self
10/10
Exceptional
08 Nov 2022
Donna
Good for families. Nice place and friendly staff.
Leisure Family
6/10
Pleasant
01 Nov 2022
Lynsey
Stay was OK. I chose it because it’s pet friendly… at $25 per night mind you. Cleanliness was OK, bench tops, phone and surfaces slightly dusty. Close to shops and parks. My car was broken into and vandalised in the secure car park, which definitely left a bad taste in my mouth and I won’t be back as I have 0 confidence in security. I understand all the distancing language, you park at your own risk, we’re not responsible… blah blah blah. The “sucks to be you” attitude after the fact really doesn’t help.
Leisure Pet
10/10
Exceptional
25 Oct 2022
Shutong
good
10/10
Exceptional
23 Oct 2022
Amber
Very clean and everything in excellent condition. Would stay here again for sure.
Leisure Friends
10/10
Exceptional
23 Oct 2022
Mark
Quest East Burwood was very clean. the Staff were friendly and helpful .Will stay here again
Leisure Partner
6/10
Pleasant
16 Oct 2022
Shari
Still haven’t received my bond which was meant to be released straight away.

Also was no minibar
Leisure Pet
10/10
Exceptional
25 Sep 2022
Barbara
Room was set up romantic for my husbad and i
Leisure Partner
10/10
Exceptional
04 Sep 2022
Jacqui
Very friendly staff
Leisure Partner
10/10
Exceptional
28 Aug 2022
Karen
An excellent and roomy family apartment, with two bedrooms, two bathrooms, a washer and dryer and well kitted-out kitchen. Tram stop outside the door, easy parking on site, and excellent staff. Highly recommend.
Leisure Family
10/10
Exceptional
21 Aug 2022
Amanda
Reception were helpful. I like the pre-check in service. Room was spotless and didn't smell of strong cleaning products. Would definitely stay again.
Leisure Family
8/10
Excellent
15 Aug 2022
Simone
Was a great location for our stay with family living close by and the tram to the city across the road. Room was great for our needs, comfy bed and pillows made for a great sleep. But on closer inspection it wasn’t the cleanest, spilt coffee granules on the bench behind the kettle, mould in the shower and a drain full of hair (my toddler accidentally lifted the cap). Friday and Saturday night there were incidents of party goers in the rooms, Friday night we returned to glass bottles coming down from above as we went to walk in the front door. Little scary when you have a baby with you.
Leisure Family_with_children
10/10
Exceptional
06 Aug 2022
Ruby
Made what was a stressful stay for work an absolute breeze. Room was always clean, reception staff were absolutely lovely on check in and check out. Felt safe on the property as well, especially as a young woman on her own
Business Self
8/10
Excellent
03 Aug 2022
Stewart
Friendly staff, great location, roomy rooms and a great gfym and outdoor area
Business Self
10/10
Exceptional
27 Jul 2022
Scott
Bethany at reception was very helpful
10/10
Exceptional
22 Jul 2022
Jason
The family apartment was perfect for the 5 of us. It was an easy and tidy place with super helpful and friendly reception staff. Easy access to parking. Quiet and comfortable rooms.
Business_and_leisure Family
10/10
Exceptional
21 Jul 2022
Calvin

Great Stay with Great Rooms by Great Staff

Great property to stay in.
Rooms were big & was upgraded with the Hotels.com VIP Exclusive promotion.
Was gifted with a bottle of wine which i wished was a full bottle rather than a small bottle.
Equipped with kitchen & laundry amenities which was great.
Front desk staff were really friendly & amazing.
Self
10/10
Exceptional
18 Jul 2022
Ronel
This became our home away from home. After having a night stay in a horrible hotel who only gave us 1 pillow and no more to finding this place last minute. Im so happy we did. Made our stay in Melbourne much more happier. Thank you to Aaron for the great customer service.
Leisure Family
10/10
Exceptional
09 Jul 2022
CARMEL
Brilliant will stay again
Leisure Partner
10/10
Exceptional
01 Jun 2022
Maree
Very clean & comfortable bed
Partner
10/10
Exceptional
26 Apr 2022
Siew Kuan

Good location

Was staying in Quest from 11March-26April. Had a pleasant stay, friendly staff and good location. As the Aparthotel is pet friendly, you'll notice scratches etc. Housekeeping was inconsistent but we got by. Thank you very much Kris and your team.
Friends_and_family Family
10/10
Exceptional
24 Apr 2022
Olivia
Very clean. Comfortable bed and quiet.
Will use again!
Leisure Partner
10/10
Exceptional
22 Apr 2022
Verified traveler

Good location

Pros: excellent staff
Cons: housekeeping staff shortage
Friends_and_family Family
8/10
Excellent
20 Apr 2022
Verified traveler

Good location

Friendly and polite staff. Cons: inconsistent housekeeping (lack of staff or new staff). Apart from that, a comfortable long stay (11March-26April).
Friends_and_family Family
8/10
Excellent
20 Apr 2022
Verified traveler

Good location

Great location and friendly staff. Cons. Housekeeping inconsistent.
Friends_and_family Family
8/10
Excellent
16 Apr 2022
Verified traveler

Comfortable stay and location

Stayed from 11March-19April. 2bedrooms 2adults. Thank you Kris for asking your staff to secure my extended stay over Grand Prix weekend. Very much appreciated. Only downside is inconsistency in housekeeping and no recycling even though has recycling bins.
Friends_and_family Family
8/10
Excellent
15 Apr 2022
Verified traveler

Great location and staff

Pros: Location, reception and owner, excellent. Helped to secure 1 2bedroom over Grand Prix weekend.

Cons: drilling by didn't bother me however previous people who lived at apartment, had ants. Reported to housekeeping manager via reception. All food was sealed with ziplock bags. Shortage of housekeeping staff and they were inconsistent and didn't replenish toiletries which I had to get from reception. Empty own rubbish bin (long stay). Linen wasn't changed in 2weeks.

However apart from housekeeping, I like to thank Kris the owner and hope to recommend and stay here again. I'm local but due to house renovations chose Quest Burwood because of location.

Suggestion perks - to include car parking after all its not even 1/3 full.
Friends_and_family Family
10/10
Exceptional
10 Apr 2022
Christopher
Easy good position everything went smoothly
Leisure Friends

Location & surroundings

Quest Burwood East
315 Burwood Highway, Burwood East, Melbourne, Australia

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Quest Burwood East

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