Name: Crystal Brook Tourist Park
Address: Heidelberg Warrandyte Road, 182, Doncaster East, Melbourne, VIC3109, AU

10/10

Exceptional

21 Apr 2026

Nadine

Great stay, beautiful pool, cabin was perfect for our needs. You’d never know you were in the the big smoke, only 2min drive to the Pines shopping centre.

Friends

10/10

Exceptional

10 Mar 2026

Nicholas

Great quiet place to stay. The staff were wonderful and friendly and the park is a great little spot. Close enough to town to be convenient but far out enough for a getaway.

Friends

10/10

Exceptional

07 Dec 2025

David

nice and clean ,quite., excellent staff

6/10

Pleasant

07 Dec 2025

Kris

Great little caravan park
Beautiful atmosphere with the surrounding eucalypt forest
Aging facilities in the cabins, beds due for replacing a long time ago

Leisure Family_with_children

8/10

Excellent

07 Dec 2025

David

Very good and nice and friendly

Leisure Partner

6/10

Pleasant

01 Dec 2025

Ruth

Room was clean but in average condition.
Toilet water running at times and tricky to stop
TV in living pretty old and lacked functionality- not many channels avail and poor reception
TV in bedroom - unable to turn it on. No remote
WiFi - difficult to connect and unusable due to poor performance
So amenities no really as advertised

Heating worked well and room clean.

Leisure

8/10

Excellent

18 Nov 2025

Kim

The place was spotless, staff was wonderful, nice atmosphere

8/10

Excellent

15 Nov 2025

Kat

Staff were very friendly and helpful. Cabins were clean and tidy. Wonderful family spot.

Leisure Family

10/10

Exceptional

02 Nov 2025

Andrea

Easy fuss free check in check out. Nice leafy park and surrounds.

10/10

Exceptional

30 Oct 2025

Andrew

Yes

Leisure Family

10/10

Exceptional

22 Aug 2025

mrs maria

It was the perfect spot for us

Leisure Partner

10/10

Exceptional

22 Jul 2025

Moris

Lovely spot

This place is Really great to stay with family. Kids enjoy the wildlife around it. Spacious for family of 7. Only 30 minutes from Melbourne. Would definitely stay again

Friends_and_family Family

10/10

Exceptional

06 Jun 2025

Merran

A quiet and spacious place to rest after a hectic few days elsewhere.

Leisure Family

10/10

Exceptional

01 Apr 2025

Ron

Very quiet and fruebdly

Business

8/10

Excellent

27 Mar 2025

Yvonne

It was in a very nice area and the cabin was clean and well equipped.

Leisure Partner

10/10

Exceptional

26 Mar 2025

Jane

It was just perfect for meeting up with other members of my family

Leisure Family_with_children

10/10

Exceptional

04 Mar 2025

kristi

A lovely park, nice friendly staff and it caters for dogs.

Business Self

8/10

Excellent

06 Jan 2025

grace

Clean spacious cabin. Great shower, good bed. Wifi was weak with all the people in the park.

Leisure Self

10/10

Exceptional

31 Dec 2024

Michael

Great place near Melbourne central

Leisure Family

10/10

Exceptional

09 May 2024

Wayne

Always a pleasure to stay at

Business Friends

10/10

Exceptional

03 May 2024

Wayne

This property is very well kept and feels like your in the country when your only 30mns to the city centre

Business Self

8/10

Excellent

25 Feb 2024

Susi

It was clean and quiet
Good shower
The mattress was way too hard

Business Partner

8/10

Excellent

07 Jul 2023

Chris

My cabin was very clean and perfect for me and my dog. Walking around the property was easy, and accessible to venture to surrounding walkibg tracks.

Leisure Pet

10/10

Exceptional

12 May 2023

scott

Quiet and peaceful location

8/10

Excellent

08 Mar 2023

Tina

Our visit was brief but met our expectations

Leisure Partner

10/10

Exceptional

28 Feb 2023

Verified traveler

Beautiful location. Cabins well appointed.

Friends_and_family Family

8/10

Excellent

26 Feb 2023

Evelyn

Its a lovely place to stay, clean and quite just a little dated

Leisure Family

10/10

Exceptional

20 Feb 2023

Cathy

Was all good

Leisure Family

8/10

Excellent

22 Dec 2022

Dawn

Nice natural setting and while not fancy, the unit had everything you need to enjoy your stay.
Be aware that the wifi is practically non-existent outside of the common camp kitchen area at the centre of the property - I couldn't get a wifi signal on any of my devices in my cabin. Not ideal when you've got an international mobile phone, but I made it work by going to the camp kitchen to get online when needed for working remotely.

Leisure Self

10/10

Exceptional

20 Dec 2022

Heidi

Lovely place. I would come back.

Business Self

8/10

Excellent

11 Dec 2022

Melanie

could not get the gas grill working and the prompt service from the was unable to get the gas grill working and the prompt service from maintenance staff was reassuring and without effort.

Leisure Family_with_children

10/10

Exceptional

04 Dec 2022

Tony

Great for young families
Lovely staff

Leisure Family

10/10

Exceptional

20 Nov 2022

Peter

Definitely stay again

Leisure Friends

8/10

Excellent

13 Nov 2022

Gaie

Lovely little park in a sweet bush location only minutes from suburbia but felt further away! Great pool and amenities lovely staff. Beautiful bush walks around park. Only downside was it was quite compact so u r very close to the neighbours!

Leisure Family

6/10

Pleasant

06 Jul 2022

Rosslyn

Friendly staff. Was disappointed at the heating and draught in though gaps on the front door.nice quite location .

Leisure Partner

10/10

Exceptional

14 Apr 2022

Shane

Nice

Business Partner

10/10

Exceptional

27 Feb 2022

Peter

First time stayer it was amazing it was like a piece of country life in the urban area.

Leisure Partner

10/10

Exceptional

05 Feb 2022

Lesley

Clean and quiet

Leisure

10/10

Exceptional

15 May 2021

Verified traveler

Easy access, clear information given to us, Trix settled well into her overnight stay. Quiet and secure.

Leisure Partner

6/10

Pleasant

13 May 2021

Verified traveler

I booked a 2 bedroom cabin but was charged for 2 cabins
Several failed attempts to contact wotif to get a refund on the cabin I didn’t need
I will not use wotif again

Leisure Family

10/10

Exceptional

24 Apr 2021

Verified traveler

Nice little hide away and very pleasant... thank you

Friends_and_family Family

10/10

Exceptional

13 Jan 2021

Verified traveler

Very native surroundings. Pleasant people, very friendly. Easy check in and check out. Villa was really nice and clean. Loved the pool

Leisure Family

10/10

Exceptional

05 Dec 2020

Debra

The proximity to great walking tracks , and a wonderful tranquil atmosphere

Leisure Self

6/10

Pleasant

22 Jan 2020

Marilyn

70's style family park

We found it expensive for the facilities and quality of the room. Unfortunately, the park refused to fix a fast dripping tap which kept us up at nights. It's clean, but there are problems with the tiling being cracked, some mold and late 70's decor. However, the setting is wonderful, reasonably quiet and family-friendly

Partner

10/10

Exceptional

26 Dec 2019

Verified traveler

It was a very friendly park... kept the kids entertained for hours with the pool and jumping pillow. Would definitely stay here again

Friends_and_family Family_with_children

10/10

Exceptional

25 Nov 2019

Verified traveler

Yeh early check in and the quiet area and the friendly stuff

Business Self

10/10

Exceptional

23 Nov 2019

Verified traveler

Situated in quiet bush land with an abundance of birdlife. Great walking tracks to be enjoyed.

Leisure Self

8/10

Excellent

06 Nov 2019

Verified traveler

Very comfortable and clean.
Interesting that we have to empty our own bins.

Friends_and_family Family

4/10

Poor

25 Oct 2019

Verified traveler

Nothing in this particular property was as advertised, the cabin we were put in was in a real state of repair, smoke alarms were going off even when boiling a couple of eggs. The air conditioning was badly installed and we had to report faults on it, because it could not be put onto heat as it was chilly. The state of repairs was a very long list. We had to be moved into another cabin due to the first cabin dangerous state, as my husband got an electric shock from the extractor fan light switch, the second cabin was infested with bugs, and we had to use pesticides to keep them down on a daily basis, and was not serviced the pool was just a plunge pool not a proper swimming pool, the amenities were none existent, it was miles away from any amenities. The only entertainment was the tv in the cabins. The so called games room consisted of one pool table and two video racing games. Any visitor had to check in and they were asking for a fee for each visitor. There were no walks that we found as advertised it was just a camp. Mainly for caravan, mobile homes and tents. If this had been in the UK trading standards would have had a field day with them. I would NOT recommend this for more than a night or two stopover. Disgusting and wrongly advertised.

Friends_and_family Partner

10/10

Exceptional

04 Sep 2019

Verified traveler

Pets are welcome, park clean and well maintained. Staff great cabins clean

Business Pet

8/10

Excellent

03 Sep 2019

Verified traveler

Convenient location. Also lovely walking trails very close along Mullum Mullum Creek and the Cafe at the nursery across the road was handy.

Friends_and_family Partner

8/10

Excellent

13 Jun 2019

Verified traveler

Location was great for our needs
Very helpful staff
Great sized cabin and very clean and tidy

Leisure Friends

10/10

Exceptional

17 Apr 2019

Verified traveler

Lots of things for the kids to do.
Bedding and extra blankets in cabins were excellent

Friends_and_family Family

10/10

Exceptional

24 Mar 2019

Verified traveler

The property surrond's are amazing, it has all the facilities you need and the cabins were spotless. The staff were also so friendly.

Leisure Family

10/10

Exceptional

23 Feb 2019

JulieCoulter

lovely setting felt away from the city and a bit like in the country

6/10

Pleasant

07 Dec 2018

J

Run down ‘holiday’ park with cheek by jowl onsite vans and half-baked leisure facilities ie pool and huge trampoline. But they allowed our dogs. Would not have stayed there otherwise.

8/10

Excellent

25 Nov 2018

Tanya

Second time we've stayed. Clean and tidy. Great value for money.

10/10

Exceptional

20 Nov 2018

Stewart

I needed good, pet friendly accommodation near Melbourne and Crystal Brook Tourist Park fit the bill perfectly. Staff were extremely friendly and the accommodation was clean.

10/10

Exceptional

20 Aug 2018

Gwen

Very friendly, helpful and efficient staff. Excellent priced for location. Everything any person needs for accomodation with dogs. Basic cabin was well presented. Would definitely recommend to anyone wanting pet friendly accomodation.

6/10

Pleasant

09 Apr 2018

Verified traveler

Ok get away for families and friends!

Ok get away! Only negative it was a lot of 🐝 around the bbq and alfresco area.

8/10

Excellent

24 Mar 2018

Verified traveler

Bush setting with wildlife. Easy access to freeways.

10/10

Exceptional

24 Mar 2018

Susie

Crystal Brook - Sparkles!

....Just lovely - Wish I could have stayed longer.

4/10

Poor

12 Mar 2018

Verified traveler

Caravan park, lots of trees around

Website says it has a heated outdoor pool but it was cold. Too cold for me to get in. Also the pool looked bigger on the website but in reality it was small and too small for the size of the Park.
What if stuffed up our reservation and charged us for the upgraded cabin but we didn't get that one and they were fully booked so we had to stay in the down graded one.

8/10

Excellent

04 Mar 2018

doyley

Lovely setting

From the first meeting,staff made you feel at home.Park was great with great facilities.The cabins had everything all the comforts of home.

8/10

Excellent

25 Feb 2018

Geoff

Close to an event we attended at Warrandyte

Very pleasant staff, good quiet location with good facilities.

8/10

Excellent

13 Feb 2018

Verified traveler

More positives than negatives

Lovely location, plenty for the children to do, some facilities need a bit of an upgrade.

Family

10/10

Exceptional

04 Feb 2018

Adrian W

Wish I could have been there longer.

I had a one night stop-over and for what it was it was perfect. Very friendly and helpful staff on check-in and check out was easy. I loved the natural environment and birds.

4/10

Poor

02 Jan 2018

Verified traveler

Caravan park

Was not clean had limited facilities and games rooms for kids cost money to use and in very poor condition. Not much room to get to cabins and I have stayed in many caravan parks and would not recommend this one it needs an upgrade and we left early than we had paid for to get home.

10/10

Exceptional

19 Dec 2017

RAY

VERY CLEAN AND SPACIOUS

THRILLING EXPERIENCE AND FRIENDLY STAFF AND GOOD SURROUNDINGS.

10/10

Exceptional

12 Dec 2017

Lindsay

Nice stay

Close to most things in Melbourne and at a good price.

10/10

Exceptional

02 Nov 2017

peter

Great

Great stay great people and Location going back there again this week

10/10

Exceptional

20 Aug 2017

Thea

Pet Friendly & Beautiful Grounds

I was there for business, and was able to use the facilities to get changed for an event before checking in, helpful staff and will defiantly return with my dog in the future. Very pretty well-manicured grounds.

8/10

Excellent

10 Jul 2017

Phil

A nice touch

Had a late checkin on a cold night and appreciated that the heater was on in the cabin for our arrival. Cabin was new and clean in a lovely setting. Games room is a bonus.

Family

10/10

Exceptional

30 Mar 2017

chris

Close to Box Hill Hospital for early procedure.

Nice quiet park, friendly and helpful staff.Would recommend it to others.Being able to have our dog with us in our cabin was so good.No fuss.Great!Beautiful walks in the surrounding forest,..our dog loved it.
Thank you again,will come here next time.
Chris and Simon
and spaniel Louis

8/10

Excellent

09 Mar 2017

Anna

Quiet and Clean.

Accomodation was clean and exactly what we needed. Older unit however it had everything we needed was clean and well maintained. Crystal Brook was close to everything we needed. Thank you very much we would definitely recommend Crystal Brook to friends and family.

10/10

Exceptional

07 Mar 2017

Verified traveler

Great facilities, friendly staff. We will definitely be back.

10/10

Exceptional

01 Mar 2017

Vicki

Very clean

It's was very peaceful lovely

Family

10/10

Exceptional

26 Feb 2017

Kate and Mark

Neat clean comfortable self-contained pet-friendly

Even though we arrived late, and did not get the text for the code number for the safe for our keys, one of the managers came and assisted us, without any complaint or concern. He was kind, understanding and friendly in spite of the late hour.

Our experience of the cabin position was excellent. Our stay was quiet and friendly. And we were only 30-40 minutes for the heart of Melbourne.

And one of the most important factors for us was that the park is pet-friendly, which was wonderfully for us... as we had a 3-month-old kitten we could not leave in care.

We really loved staying at this place and will return.

10/10

Exceptional

14 Jan 2017

Peter

Great little park, good atmosphere, friendly staff, nice setting

Family

8/10

Excellent

04 Jan 2017

Verified traveler

Friendly staff

Overall our stay was very present. We stay over 9 nights we got 2 time room service and tree time changing our towels which it very good .

10/10

Exceptional

14 Dec 2016

michelle

Great value for money

We needed to find last minute accommodation close to warrindyte due to a mix up with a booking elsewhere. I googled and found crystal brook, we really weren't sure what to expect for the price. We were really surprised the cabin was great, exactly what we were after and the facilities were spotless. I will be coming back for sure, perfect little getaway for a family or weekend away with friends. Close to everything you need.

8/10

Excellent

12 Dec 2016

Verified traveler

Great place to stay.

Accommodation was comfortable, everything we could want was there and staff were amazingly accommodating for our late check in (even to go as far as providing a map with directions on how to locate our cabin which otherwise would have been extremely difficult in the dark). Play area is amazing! Will definitely be back.

8/10

Excellent

11 Dec 2016

Vlad

Nice Holiday Park close to the hills.

It was good to have an individual cabin, but there were a few minor concerns. Noisy campers up late nearby. Mould on bathroom ceiling and no functioning exhaust fan. Very small TV high up above the fridge. A sagging couch. However, a good comfortable bed for a good sleep, and easy parking next to the room and interesting amenities around the park with a nice pool which helped to create a holiday atmosphere.

10/10

Exceptional

10 Oct 2016

Sue

Great Cabin

Great place to stay. Ensuite cabin with all mod cons. Very helpful staff and managers. I was solo and felt very safe staying there. Good atmosphere in the park itself. Will stay there again.

10/10

Exceptional

20 Aug 2016

Kerri

A Fun Holiday, Arrived 15min After School Got Out!

This is an awesome little find.
What a surprise for the kids. Decided on Friday afternoon to go there, picked the kids up from school with overnight bags packed and we were there in 15 minutes. For all the bush and beauty, we could have been miles away. Too easy! . . .and affordable.
The kids loved it and this was only winter time so we can't wait to try it again in Summer with the pool.
The kids rode around on go carts and fed the kookaburras. We had a bush walk, jumped on the jumping pillows and played bowls. They were entertained every minute.
The rooms were very clean, the beds very comfortable and how nice to go to accommodation where everything is well maintained and works.
Above all, the staff are just gorgeous. Always smiling, accommodating and helpful.

No need to wait for the next long weekend to get a mini escape, this is too close and too easy for those in the suburbs.

Family

6/10

Pleasant

04 Aug 2016

Verified traveler

Perfect location

We booked for two nights and I was disappointed that there were only a few teabags and one hot chocolate sachet . Otherwise no other issues. Very friendly and helpful staff.

8/10

Excellent

25 Jun 2016

Verified traveler

Adequate

Just an overnight stay while visiting friends, we were not there long enough to really comment. Clean, friendly and a reasonable price. Only negative is that the cabins are quite small but adequate.

Partner

8/10

Excellent

27 Apr 2016

Eva

Comfortable bush setting

We arrived late so collected our key from the safe using a code that was sent to us via SMS. All went smoothly and the process was very easy. Our cabin was well designed with two separate rooms. When we woke we discovered that we were set in a lovely valley surrounded by bush with birds chirping and even had a duck visit our front door. Even though our time was brief, we enjoyed our time here.

Family

10/10

Exceptional

19 Apr 2016

Graeme

Great Place to stay

Staff were friendly; park clean and ample facilities & play areas

10/10

Exceptional

24 Mar 2016

duncan

Really enjoyed our stay here

Really enjoyed our stay here. Friendly staff who were helpful. Rooms very large and clean. Nice to have kitchen. Good parking. a+ overall

Family

4/10

Poor

29 Jan 2016

Kaye

very tired cabins,old type air conditioning, room

The cabin was like an oven when we arrived. The air conditioner could not cool it down, we had to leave it on all night and it was very noisy. The bed was the smallest double bed I have ever slept in, very uncomfortable. The tea and coffee left was minimal. The room was tidy, but the cleaners need to pay more attention to cobwebs and corners. After very little sleep, we left early in the morning.

8/10

Excellent

25 Jan 2016

Katrina

Fantastic walking trails and fauna and flora!

We had a great stay. I would recommend this park to others

10/10

Exceptional

17 Jan 2016

PETER

good ,peaceful, good friendly staff,easy to get to,the park has improved since last were there (2009?)will definately return for long stay

Partner

10/10

Exceptional

06 Dec 2015

denise

Caravan, cabin or camping stay

Overall guest areas very well catered for, grounds well maintained, pet friendly

10/10

Exceptional

02 Dec 2015

Carol

a refreshing break

The enitre time you feel you are in the heart of the bush somewhere in Victoria, but only in the outskirts of Eastern Melbourne suburbs. Wildlife was plentiful, plenty of walks, friendly staff and a real country feel. Might seems pricey but very well worth it.

6/10

Pleasant

25 Nov 2015

Margot

No privacy

We booked a single night here after a late change to the itinerary of our Victorian road trip. As it was Melb Cup week, choices in our price range were limited. Our (one bedroom) cabin was very close to other cabins and campsites. Unfortunately a couple in a nearby cabin were fighting and swearing. If you hope for any privacy on your holiday, I could not recommend this place.

10/10

Exceptional

23 Nov 2015

Raichelle

Clean, maintained & has everything you need

We only stayed overnight but we were pleasantly surprised to be welcomed and greeted by a very friendly duck at the door. Room was clean, tidy & well maintained. No damage. Had everything you need.

Partner

10/10

Exceptional

01 Nov 2015

Verified traveler

Beautiful caravan park

Would highly recommend to families or couples with pets.

Very comfortable pet and family friendly accommodation.

Family

10/10

Exceptional

05 Oct 2015

Shelley

Great place to stay, good kids facilities, close to a shopping center and very convenient cafe and nursery over the road. Cabin was very clean and tidy and generally well kept.

Family

8/10

Excellent

15 Sep 2015

Julie

Lovely Tourist Park in pretty location

Very nice tourist park with very clean cabins. Great communal facilities. Very family friendly. Children enjoyed watching the birds being fed every morning. Shame the swimming pool was empty but being renovated for summer. Good place to stay for large groups gathering for a family wedding in the Yarra Valley. Lovely cafe across the road in a beautiful plant nursery.