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Quest Narre Warren

Melbourne - VIC · Australia

Cnr Princes Highway & Verdun DriveView location

8.6/10Excellent366 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.4/108.4
Condition8.2/108.2
Neighborhood8.0/108.0
Value8.4/108.4
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quest Narre Warren

Enjoy amenities like an outdoor pool and terrace views at Quest Narre Warren. This hotel offers complimentary Wi-Fi, a picnic area, and barbecue grills. Take advantage of room service during your stay. Business travelers appreciate the business center and complimentary newspapers in the lobby.

For events, the hotel boasts 861 square feet (80 square meters) of conference space. A roundtrip airport shuttle is available for a surcharge, and free self-parking is provided. The 35 air-conditioned rooms feature kitchens equipped with full-sized refrigerators/freezers, ovens, and microwaves.

Each room includes a private balcony or patio, premium TV channels, a DVD player, and complimentary Wi-Fi. Separate sitting areas add to your comfort, and housekeeping is provided daily. Conveniently located near Fountain Gate Shopping Centre (0. 7 mi), the hotel is approximately 40 miles from Melbourne Airport (MEL).

Read more about this hotelShow less

With a stay at Quest Narre Warren in Melbourne (Narre Warren), you'll be a 2-minute drive from Fountain Gate Shopping Centre and 10 minutes from Dandenong Hospital. This hotel is 7.1 mi (11.4 km) from Dandenong Plaza and 8 mi (12.9 km) from Cranbourne Racecourse.

Make yourself at home in one of the 35 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Pet fee: AUD 350 per pet (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Fountain Gate Shopping Centre 1.3 km / 0.8 mi
Westfield Fountain Gate 1.6 km / 1 mi
Bunjil Place 1.8 km / 1.1 mi
Seebeck Drive Reserve Dog Park 4.6 km / 2.9 mi
Troups Creek Reserve 7.2 km / 4.5 mi
Hilltop Nature Reserve 8.2 km / 5.1 mi
Lysterfield Park 8.4 km / 5.2 mi
Upper Beaconsfield Nature Conservation Reserve 10.1 km / 6.3 mi
Drum Theatre 11 km / 6.8 mi
Churchill National Park 11.2 km / 7 mi
Dandenong Plaza 11.4 km / 7.1 mi
Dandenong Market 11.5 km / 7.2 mi
Beaconsfield Nature Conservation Reserve 11.6 km / 7.2 mi
Gembrook G66 Bushland Reserve 12.3 km / 7.7 mi
Carlei Estate 12.4 km / 7.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 35
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Smoke detector
Show 21 more facilities & services
  • Lift access
  • GardenExtra charge
  • Terrace
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Banquet hall
  • Conference room
  • Business centre
  • Outdoor freshwater pool: 1
  • Game roomExtra charge
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Quest Narre Warren

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Quest Narre Warren

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q

    Photos are not available for this room type.

    Quest Narre Warren

    APARTMENT TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Quest Narre Warren

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Quest Narre Warren

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    Quest Narre Warren

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quest Narre Warren

8.6
Excellent
366 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.2 /10
Neighborhood
8.0 /10
Value
8.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Jock
Excellent amenities and great access to local restaurants.
8/10
Excellent
15 Jul 2026
Rohan
Reception staff were extremely helpful
8/10
Excellent
12 Jul 2026
Martin
Good
10/10
Exceptional
09 Jun 2026
Jalal
Nice spacious and clean apartment, nice location very close to Fountain Gate shopping Centre
Self
8/10
Excellent
28 Apr 2026
John
Convenient location. Suited my purpose for the time.
10/10
Exceptional
15 Apr 2026
Jasman
Clean spacious outstanding hospitality / service from property Manager
Family
8/10
Excellent
11 Apr 2026
Laura
Only a 1 night stay at Narre Warren Quest and the room was pretty average. Its not a super modern place but there were still a few pros, staff were really nice and friendly upon check in and check out, no charge for on site parking and the apartment had good insulation with it being so quiet as never heard a sound throughout my stay which is a win. Now the cons the bed wasnt that comfortable and pillows were thin and not supportive, the room itself had a bit of a stale smell about it especially the bathroom.although the place is a bit old they do keep it neat and tidy other little annoying bit for me was not having any food options onsite as they suggest to use uber eats for your stay. Honestly i cant whingen too much as only a night and really needed it to sleep which i did so it did the job. Prob only mentioning as been asked for feedback and based on the price paid thats all.
Self
10/10
Exceptional
08 Apr 2026
Cheryl
Clean room easy checkin
Partner
10/10
Exceptional
21 Feb 2026
Helen
Our stay was great from check-in to check-out. The staff were friendly and helpful, the room was clean and roomy, best of all it was quite.
Partner
10/10
Exceptional
15 Feb 2026
Sylvia
Greeted by manager who took lots of time to make recommendations for places to visit around Melbourne. The apartment was clean and well cared for. Met all of our expectations! Highly recommend.
Leisure Partner
8/10
Excellent
08 Feb 2026
Rodney
Friendly, helpful staff, kitchen had everything needed, very spacious. Close to takeaway if need. And has a pool.
Partner
10/10
Exceptional
28 Jan 2026
Lauren
Staff were very helpful - thank you
Leisure Family
10/10
Exceptional
22 Jan 2026
Brad
Staff where lovely
Business_and_leisure Family_with_children
10/10
Exceptional
22 Jan 2026
PHIL
The room was very cean and the Bed comfortable. Staff was very freidly when checking in and through my stay.
Business Self
10/10
Exceptional
17 Jan 2026
Andrew
The two bedroom apartment we stayed in was spacious and fulfilled our needs and requirements. It had a balcony, a kitchenette containing dishwasher, stove etc. Two bathrooms one with a bath, washing machine and dryer. We had access to on-site parking and a swimmimg pool. The apartment and its grounds appeared to be very well maintained. We found the staff to be both friendly and polite on both arrival and departure
Friends_and_family Family
8/10
Excellent
10 Jan 2026
Di
Room was great. And comfitable, air conditioner was on so very welcoming on arrival
Leisure Family
10/10
Exceptional
08 Dec 2025
Anne
The staff Sunira and Luca were incredibly helpful and kind offering me a room that suited my needs better.
Personal service to the room so no confusion.
Business_and_leisure Friends
10/10
Exceptional
28 Nov 2025
Gareth
Clean and spacious room and friendly Staff, thankyou
Leisure
10/10
Exceptional
05 Nov 2025
Dan
Staff was very friendly
Partner
4/10
Poor
07 Oct 2025
Jeff
The cleanliness of our apartment was very poor. The air conditioner filter was thoroughly clogged and one of the deflectors was broken. The toilet brush holder was rusted away at the bottom and no idea if the brush was useable as no way would I touch it.i could go on with the refrigerator top was very dirty with a cap from a beer bottle (?) on there. Alongside the refrigerator the skirts was putrid with dust and cobwebs. There was more but I will leave it at that. Extremely disappointed particularly after reading so many good reviews.
Business Partner
10/10
Exceptional
06 Oct 2025
Santoshni
Enjoyed my stay .close to the party venue.
Leisure Self
10/10
Exceptional
14 Sep 2025
VICTOR
We enjoyed the large room and the facilities provided.
Nil issues.
Partner
10/10
Exceptional
07 Sep 2025
Jordan
Excellent service from the moment that you check in.
Business Self
8/10
Excellent
14 Aug 2025
Tania
My mother & I found getting into the shower over a high bath extremely difficult. A separate shower would be better.
A little dated but comfortable.
6/10
Pleasant
26 Jul 2025
Michael
It was good except there wasn’t hot water on the 27th of July. Had tap turned on to only hot water and it was barely luke warm.
10/10
Exceptional
26 Jul 2025
Bevan Cybele
Very clean and tidy. Great service
10/10
Exceptional
16 Jul 2025
Suzanne
Very clean and quiet
Leisure Self
8/10
Excellent
10 Jun 2025
Amanda
A quick room change was appreciated as we were originally given an upstairs room but due to my husband being unable to climb stairs, a quick room change to ground level was made without hesitation or judgement. Very friendly staff!
Business Partner
10/10
Exceptional
02 Jun 2025
GARREN
Was very clean and comfortable. Perfect for our one night :)
Leisure Partner
8/10
Excellent
29 May 2025
Liana
Staff are super friendly and welcoming.
Area has nothing walking distance.
10/10
Exceptional
26 May 2025
denice
Easy check-in, very friendly & helpful staff
Leisure Partner
10/10
Exceptional
02 May 2025
Bj
Having a shower while standing in the bath was a bit old school
Business
6/10
Pleasant
23 Apr 2025
Richard
Nice place
10/10
Exceptional
13 Apr 2025
Stephanie
.
Leisure Self
8/10
Excellent
20 Mar 2025
Elizabeth
Beautiful apartment. Very clean and comfortable. Staff were very friendly and helpful. Definitely recommmend to others
Business Self
8/10
Excellent
10 Mar 2025
Verified traveler
It was a great one bedroom apartment, clean, spacious, only complaint I could find was it needed a fan in the bedroom
Friends_and_family Family
6/10
Pleasant
17 Feb 2025
Rochelle
Overall it wasn't terrible but the window in the bedroom didn’t open as the latch was broken so it was very hot and stuffy. If you wanted to swim you had to get a key first which is inconvenient and the people below us smoked so leaving the balcony door open for ventilation wasn't an option as the smoke drifted up and into our room.
Leisure Partner
4/10
Poor
15 Jan 2025
Claudia
Spider webs everywhere, very outdated bathroom
Leisure Partner
6/10
Pleasant
27 Dec 2024
Mel
The layout and facilities of the room were great however upon entering we were met with an extremely musty, damp smell. We turned on the AC and open the doors in the hopes of airing the rooms out but no luck. The worst was the ensuite- the smell was so bad, we closed the door and put a towel along the bottom gap. If we had been there more than one night, we would have approached the staff. I made mention of this to the staff on check out.
I was also disappointed to see that our master bed was 2 singles pushed together making for a pretty uncomfortable sleep.
Leisure Family_with_children
8/10
Excellent
03 Dec 2024
Dawn
Musty smell - the sheets didn’t smell fresh. Some dust on the table lamps and side tables.
Otherwise was spacious and excellent facilities.
Leisure Friends
10/10
Exceptional
30 Nov 2024
Jason
Very clean abundant room
8/10
Excellent
10 Nov 2024
Janine
The location was good for our trip. The place seemed a bit tired. The pool area needed some maintenance. Bedding was clean. Shower needed a good clean.
Leisure Family
2/10
Poor
27 Oct 2024
Travis
Bathroom was full of long black hair
Business Self
10/10
Exceptional
13 Oct 2024
Matthew
Great place. Big apartment, but smelled like fish and the blanket was dirty. But you get that with the demographic in the area
Friends_and_family Family
8/10
Excellent
09 Sep 2024
Timothy
Well located to freeway and highways.
Leisure
10/10
Exceptional
01 Sep 2024
Brendan
Very nice for the price. 2 bedroom apartment, both with well appointed queen beds and built-in robes. Clothes dryer and washer. Ironing board and iron. Smoker's balcony. Good sound-proofing. But still the cheap toilet paper!
Business Self
10/10
Exceptional
20 Aug 2024
Sean
I have stayed at Quest many times due to visiting family in the area and have never been disappointed. Every room I have stayed in has been excellent. Ihave always found the staff regardless of their role to be outstanding and parking is onsite. Quest is so close to shops, restaurants and its location is convenient to all highways to the city and tourist attractions. I would not hesitate to recommend Quest.
Leisure Partner
10/10
Exceptional
09 Aug 2024
Sameer
It was a good experience at Quest and the service was excellent
8/10
Excellent
23 Jun 2024
Anthony
While the rooms may be a little dated, the friendly staff made our stay really comfortable.
Leisure Family
10/10
Exceptional
21 Jun 2024
Stephen

Quest was the best

The service was excellent - as it was a lightning trip from Adelaide to Melbourne - a late check in was required. The Quest team understood and made every endeavour to ensure that we would be accommodated (pardon the pun). Fortunately we arrived in time and could relax before our Friday family funeral.
Friends_and_family Family
8/10
Excellent
03 Jun 2024
Andrew
Was absolutely fantastic location and quiet , room was clean but also had damage from previous disrespectful visitors which we reported to staff . Overall we absolutely would stay again .
Leisure Partner
10/10
Exceptional
22 May 2024
Linda
Great Location, very convenient close to Fountain Gate Shops, loved the facilities and apartment 20.
Leisure Family
8/10
Excellent
22 Apr 2024
Chris

Highly recommend

Very clean, well maintained unit. Good security. Friendly staff. Great position.
Partner
10/10
Exceptional
17 Apr 2024
armanda
great for quick stay
Leisure Family_with_children
8/10
Excellent
04 Apr 2024
Jack
too few amenities such as hairdryer, bathrobe and alippers. $200 deposit \"for any damage\" was not outlined in booking and incurred a frankly unneccessary cost - much more than anticipated
Business Family
10/10
Exceptional
02 Apr 2024
Butch
Easy access, close to Fountain Gate.
We stayed at the Quest as it was only 4 klicks from St John of God at Berwick. Early in the morning all the traffic was traveling in the opposite direction to us.
Business Partner
10/10
Exceptional
31 Mar 2024
Darryl
Fantastic place to stay very thing you will require and friendly staff to boot.
Business Self
2/10
Poor
30 Mar 2024
Denise
I was charged double for my stay, the hotel couldn't find any record of it and were unhelpful. I still don't have my money back
6/10
Pleasant
17 Mar 2024
Rochelle
It did the job for what we needed, was mostly clean (shower had some mold and dust fell out of the exhaust fan every time you turned it on). Needs a good refurbishment to be honest, carpets are frayed plus a few other things that need attending to.
8/10
Excellent
17 Mar 2024
Peter
An enjoyable place to base ourselves when visiting Melbourne’s South East
Business_and_leisure
10/10
Exceptional
24 Feb 2024
Shona
Hotel handy to everything, very comfortable bed, staff were excellent, & private smoking area outside
Partner
6/10
Pleasant
15 Feb 2024
RALPH
What we did not like was stains on sliding door curtains and sliding door did not open lock is damaged also bedroom no air conditioning no fan very stuffy apart from that it was excellent
Business Family
6/10
Pleasant
03 Feb 2024
Simone
Apartment had everything we needed! A clothes airer would have been a bonus for drying laundry on!
Was disappointed to discover air con didn’t work- was going to inform staff on check out!
But received call next day to get permission for tradies to look at broken air con. When we returned to apartment the tradies were still there putting new air con in- our second night was much more comfortable!
Leisure
8/10
Excellent
19 Oct 2023
Andrzej
Clean with adequate facilities
Leisure Partner
10/10
Exceptional
30 Sep 2023
sharri
Easy check in, very clean apartment. Great customer service, good location
Friends_and_family Family
10/10
Exceptional
14 Sep 2023
Daniel
Convenient for us
6/10
Pleasant
04 Sep 2023
Verified traveler

Convenient location but outdated

Accomodation was comfortable but very underwhelming and outdated. Bath, shower, toilet setup was below average, the toilet has been added onto a cupboard and in the way of the shower.
No point in having a TV in the bedroom as its basically useless.
Otherwise the room was clean, convenient location and had everything that you would need.
Partner
8/10
Excellent
08 Aug 2023
John
Liked the property and the stay. Was convenient to our requirements. Staff were terrific. Only problem was the television didn't work or had aerial problems. Changed rooms where the tv worked better but still had problems. This was the only glitch in our stay.
Leisure Partner
10/10
Exceptional
02 Aug 2023
Gary
Room was clean and staff were polite and helpful.

Only complaint was the use of a leaf blower outside my room before 8.30am.
Leisure Self
2/10
Poor
02 Aug 2023
Adanya
Absolutely disgraceful. The apartment cleanliness was so far below standard I hardly have words. It was apparent on check-in it had not been properly cleaned (and for some time). Whilst the manager was very pleasant and did send someone to clean the oil from the wall and grime from the microwave , unfortunately the cleaning was not adequate as the apartment was so poorly kept throughout. The tiles were sticky, oil on backsplash, dirty inside microwave, marks and spills on walls throughout, dust, windows filthy, even visible dirty hand marks over the bed headboards. The bathroom was too awful to detail. When brought to Quest's attention I was offered an explanation about new domestic staff who were unsupervised and perhaps in a hurry on the day I checked in. I was charged the full price for the apartment for the duration of my stay. I have never been more appalled at the state of accomodation, and at that rate per night, I am utterly shocked.
Leisure Partner
10/10
Exceptional
22 Jul 2023
Always a pleasure staying with the quest apartments.
Business_and_leisure Partner
10/10
Exceptional
22 Jul 2023
Sean
Have stayed many many times at Quest Narre Warren and I can honestly say I have never had any problems. The staff are so approachable and go out of their way to help you.
Leisure Partner
10/10
Exceptional
02 Jul 2023
Graeme
Vary friendly, helpful and courteous staff. Great room and facilities would certainly recommend
Leisure Family
10/10
Exceptional
28 May 2023
Rogrr
Enjoyed our stay, only complaint was the shower was cold and after a long day travelling a hot shower is a must... apart from that we will be back..
Business_and_leisure Partner
10/10
Exceptional
23 May 2023
Katherine
The apartment was lovely, only the utensils and crockery were dirty.Loved everything else, very spacious and overall clean. Will definitely stay again. AAA
Business Friends
10/10
Exceptional
16 May 2023
Andrea
Nice and quiet neat and tidy staff friendly but some need improvement in English
Leisure Self
10/10
Exceptional
03 May 2023
Sean
I have stayed here many times due to visiting family and have never had any complaints in all areas.
Staff from the Managers,check in and room attendants have always been pleasant and approachable and go out of their way to make your stay pleasant.
The property is clean and so close to shopping and restaurants. It actually does feel like it's home away from home.
I have tried to stay at places closer to my family but find Quest Narre Warren way ahead and now don't even look at them.
Thank you Quest for making another stay wonderful.
Self
10/10
Exceptional
06 Apr 2023
Judy
The room was comfortable and quite,went next door for dinner which was easy. The staff were extremely polite and offered us all we needed. Thanks so much it is much appreciated.
Leisure Partner
8/10
Excellent
01 Apr 2023
Bradd
Great location only 20min walk to fountain gate shopping centre, and 10min walk to Casey CBD. There’s some maintenance issues that need to be sorted out in the rooms, but still clean, and was nice to have a kitchen in my room to cook breakfast etc. If I needed to be in this location again, I would probably stay here again.
Business Self
6/10
Pleasant
27 Mar 2023
Nicholas
Toilets were not very clean.
Leisure Family_with_children
4/10
Poor
26 Feb 2023
Lyn
Room was dirty, needed a thorougher cleaning. Walls, inside bins etc. reception smelt of cigarette smoke as soon as I checked in. Very disappointed
Leisure Partner
6/10
Pleasant
04 Jan 2023
Laura
Pool wasn’t cleaned
Our verandah had leaves all over it
Room had rubbish left in it
Leaking tap
Leisure Family_with_children
10/10
Exceptional
11 Dec 2022
Graeme
Friendly staff, rooms well presented, and quiet surroundings.
Leisure Partner
8/10
Excellent
26 Sep 2022
Carolyn
The location suited us for what we were in Melbourne for.
Friendly staff.
Leisure Family
8/10
Excellent
11 Sep 2022
Paul
Would be great if they have recommendations of restaurant, grocery etc nearby or things to do around the area.
Leisure Family
10/10
Exceptional
06 Sep 2022
Tracey and Steve
Good location to Fountain Gate and Medical facilities in Berwick - perfectly half way. Wonderful reception team and welcome (shout out to Flo!).
Bed was comfortable and despite being close to highway was very quiet.
Business_and_leisure Self
10/10
Exceptional
02 Sep 2022
Christopher

Good comfortable local place to stay...

I like this place. Its not deluxe, but it is definitely new enough, very comfortable, convenient, and clean.
Small touches are nice too and giving you the ability to choose whether to go out or stop by the store and do it youself is great.
A couple coffee pods to get you started each day, good kitchen facilities if you want to cook insead of order in, and a washer and dryer to keep your luggage size down.
Showers are good,not great.
But the pressure is good and they are defintiely enough to be satisfactory for any type of trip. Maybe not what I'd consider luxurious though.
Beds are quite comfrotable.
I definiitely look this place up each time I am in this area for work. Their rooms are consistent from stay to stay and of a very high standard, which is great..
Business
8/10
Excellent
12 Jun 2022
Helen

Would stay again

Very clean and spacious rooms
Partner
10/10
Exceptional
23 May 2022
Banu
It was a great stay , everything from check in to check out went smooth
Friends_and_family Friends
4/10
Poor
19 Apr 2022
Sarah
The staff were fantastic. I was staying with my bridal party for my wedding, we checked in late so we had to wait until the morning to speak with reception about the toilet not working in our apartment. We were given another room immediately so we packed up and waited at the new apartment immediately as we had no time to spare having already started hair and make up for the day. Upon entering the room there was a strong unpleasant smell. As we unpacked and set up we discovered the master bedroom was were it was coming from. It smelt like vomit, the windows in the apartment were all open. It was like it had been cleaned up and vacuumed over and hopefully the smell would disappear. The bathrooms all had soaps in throughout and I opted to wait until I got home to shower as I felt extremely uncomfortable using the bathroom
Leisure Friends
8/10
Excellent
17 Mar 2022
John
great spot close to where we needed to go great area nice and quiet
Leisure Family
6/10
Pleasant
15 Mar 2022
nicole
The location of the property is wonderful, but it is very dated and does need to be renovated. And the property was not probably cleaned as I find a used dirty towel still hanging on the back of the ensuite door.
Leisure Family_with_children
6/10
Pleasant
07 Mar 2022
Manu

Sorry I won’t be back

Cons.
We had unit 4. It smelt like a wet dog smoking cigarettes. If you sat on the lounge with white pants it left a brown mark on them and we had to wear shoes at all times as the floor made your feet dirty or socks black. I saw they had a portable carpet cleaner in the hallway but they will need to get a professional cleaner in. It appears they have units being used as emergency accommodation which explains a fair bit regarding the condition of the facility. Cleaner left her cleaning rags in our dryer.

Pros.
Size, located and parking

Maybe staff are use to the smell but I wouldn’t allow this unit to be hired. I’m sorry but I’ll try somewhere else next time.
Friends_and_family Family
4/10
Poor
07 Mar 2022
Adrianne

Very disappointed!

The washing machine had stale water in it and not clean. This created bad smell in the bathroom so could not have a relaxing bath. Shower in ensuite was not clean, soap buildup on soap tray was showing signs of growth.
Given the high cost of staying here I would not recommend it nor would I stay again.
Friends_and_family Family
6/10
Pleasant
02 Mar 2022
Kerry
Very average property. Management could check rooms before allocation, ours had soaking wet carpet in one of the bedrooms.
Business_and_leisure Partner
10/10
Exceptional
30 Jan 2022
Renee
Well set out 3 bed apartment, beds were so comfy. Very quiet even though it was near a main road. Great shower pressure. Love the addition of Nespresso machine and pods. Loved it, will definitely stay here again. Very clean.
Leisure Family
8/10
Excellent
04 Jan 2022
Jenny
It was very roomy and had a washing machine and dryer
Leisure Family
8/10
Excellent
31 Dec 2021
Brian
Had to get housekeeping back as the en suite, telephone and surfaces were dirty. No bath towels left. Some areas of the property could do with some TLC. Being Christmas it may have just been the time of year. However the room was large and comfortable and the property well situated for shopping (Fountaingate), Restaurants (Fountaingate, LaPortchetta next door) and short drive to visit family. Will definitely stay again.
Leisure Partner
10/10
Exceptional
27 Dec 2021
Ian
Prefer ground floor level, everything else okay
Leisure Partner
4/10
Poor
26 Dec 2021
Diego
The property was clean and nice, but there were several basic defects - a loose tap, a towel rail that came off, a toilet that didn't flush. Kitchen utensils were also quite minimal. For the cost, I would have expected a lot more.
Leisure Family_with_children

Location & surroundings

Quest Narre Warren
Cnr Princes Highway & Verdun Drive, Narre Warren, Australia

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Quest Narre Warren

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