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Crowne Plaza Pune City Centre, An Ihg Hotel

Pune · India

C.t.s. No. 37 & 37/1, Bund Garden Road, Next To JView location

8.0/10Excellent319 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort8.2/108.2
Condition7.8/107.8
Location8.6/108.6
Neighborhood7.6/107.6
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Crowne Plaza Pune City Centre, An Ihg Hotel

A stay at Crowne Plaza Pune City Centre by IHG places you in the heart of Pune, steps from Jehangir Hospital and a 3-minute drive from Tribal Museum. This family-friendly hotel is 2.2 mi (3.5 km) from Shreemant Dagdusheth Halwai Ganpati and 2.3 mi (3.7 km) from Muttha Towers.

Make yourself at home in one of the 176 guestrooms featuring minibars and DVD players. Your memory foam bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 37-inch LCD televisions with satellite programming provide entertainment.

Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Pune? This hotel has 11022 square feet (1024 square meters) of space consisting of a conference center and meeting rooms.

For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately INR 350 per person
    • Airport shuttle fee: INR 800 per vehicle (one way)
    • Early check-in fee: INR 2000 (subject to availability)
    • Late check-in fee: INR 2000 for check-in between 2:00 PM and 6:00 PM
    • Late check-out fee: INR 2000 (subject to availability)
    • Rollaway bed fee: INR 1500.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Japanese

    English

Nearby attractions

Jehangir Hospital 0.2 km / 0.1 mi
Ruby Hall Clinic 0.6 km / 0.4 mi
Darshan Museum 1 km / 0.6 mi
Mahatma Gandhi Udyan 1.4 km / 0.8 mi
Bund Garden 1.4 km / 0.9 mi
Tribal Museum 1.6 km / 1 mi
Sangameshwar Temple 1.9 km / 1.2 mi
Tarakeshwar Temple 2.3 km / 1.5 mi
Osho Teerth gardens 2.4 km / 1.5 mi
National War Memorial Southern Command 2.7 km / 1.7 mi
Rotary Riverside Joggers Park 3 km / 1.8 mi
Bandhavgarh Hill 3 km / 1.9 mi
Business Bay 3.2 km / 2 mi
The Poona Club Golf Course 3.2 km / 2 mi
St. Mary's Church 3.4 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Crowne Plaza Pune City Centre, An Ihg Hotel

8.0
Excellent
319 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
8.6 /10
Neighborhood
7.6 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
01 Jul 2026
Gino
Clean room and good service
Self
6/10
Pleasant
12 May 2026
Dee
Spent 6 nights at the crown plaza, this was my 3rd stay at this hotel. Rooms were ok but the beds were terrible and uncomfortable. Also there were food stains and rips on the bedding.

Food was good and plenty to eat for everyone. Service was very slow and often found myself wait just to get a simple cup of coffee.

My biggest complaint was the room cards. Every time I stepped out and then came back my card stopped working. Every day at least 3 times I had to go to reception to get my key card reset. It was painful and extremely annoying. I was meant to come back to this hotel after I came back from Goa but this put me off and I decided to book at the Conrad instead.

I was very disappointed with my stay at the Crown Plaza this time around.
Family
8/10
Excellent
07 Feb 2026
Prasuna M
A good stay. Staff were very polite and attentive. The hotel is located near a metro station. Easy access to the city. Good breakfast spread. A quiet hotel.
Leisure Partner
8/10
Excellent
20 Dec 2025
Takahiro
客室は清潔でした。
Business Self
2/10
Poor
25 Nov 2025
Vishal
The room was terrible. Stuffy and smelt of mold, the staff pleaded with me to stay one night, i was ready to not check in. Being late night i decided to stay the night only to wake up to severe breathing trouble and allergies because of mold. Promptly checked out first thing at 6 AM. The hotel to chose to charge me an arm and a leg for the one night stay for which they pleaded me to stay.
Good part was that the staff understood the smelly interiors.
Business
6/10
Pleasant
12 Nov 2025
Sajad
Everything was good and I had a bad experience the day I was there it was raining and the water came inside through the glass window, some maintenance is required.
10/10
Exceptional
17 Sep 2025
Sanjay
Great Stay at Crowne Plaza, staff is polite and responsive , great Breakfast
Business Self
10/10
Exceptional
16 Sep 2025
Nishit Kumar
Very convenient location, great staff and offers great value.
Leisure
8/10
Excellent
07 Sep 2025
Dorene
Service at dinning, cleaning and reception was very good
Leisure
10/10
Exceptional
18 Aug 2025
NITIN
Awesome
10/10
Exceptional
20 Jul 2025
Purav
Near and clean rooms
Good staff
Excellent food (breakfast)


Couple of feedbacks
1) pls reconsider check-in time. 3.00 pm is too late
2) pls be mindful to place stage/materials in most used walking corridors
Business_and_leisure Family
10/10
Exceptional
04 Jul 2025
ATUL

Decent stay

Good stay.
The lobbies at a faint unpleasing smell
Rooms size is good.
Business
2/10
Poor
04 Jun 2025
Aiman Hamed
Horrible experience
Business Self
4/10
Poor
09 May 2025
Milan
In
Friends_and_family Family
10/10
Exceptional
22 Apr 2025
Dee
Wonderfull property on a busy road. Unfortunately didnt get to enjoy it as much as i would have have liked to as i lost a night stay due to the Heathrow airport incident. Staff were helful and very polite. Rooms could do with an update but otherwise very comfortable and spacious.
Leisure Family
4/10
Poor
18 Feb 2025
meena
Location is very good
Business Partner
6/10
Pleasant
17 Feb 2025
Verified traveler
Good breakfast, rooms not so clean, poor service, friendly helpful front desk staff
Business
4/10
Poor
11 Feb 2025
Fiona
The hotel will be much improved when the upgrade is completed.
Business
10/10
Exceptional
23 Jan 2025
Verified traveler

Comfortable stay

Overall, a comfortable stay. Maintenance was excellent. The food was good. Staff were helpful.
Partner
8/10
Excellent
29 Dec 2024
Abhishek
The check in process was too tedious.
8/10
Excellent
22 Dec 2024
Peter

Solid, affordable hotel

The staff is incredibly attentive and helpful from the check in all parts. The breakfast was extensive and quite tasty - I always like an omelette station (this one is outside, which threw me for a loop initially). The beds are comfortable. The rooms could use a bit of updating - largely replacing the carpet with some other flooring as is the norm in the US. Certainly a good value for the price!
Friends_and_family Family
10/10
Exceptional
16 Dec 2024
Darius
The hotel was extremely comfortable and breakfast menu vast and tasty. Room was spacious, well appointed and comfortable.
The bar service at the Sky lounge unfortunately was very slow, the snacks ordered was extremely slow to be brought to us. We ate what was served but were unable to wait for the whole order to arrive. We were not charged for the food and non alcoholic drinks we consumed which was appreciated.
2/10
Poor
22 Nov 2024
Rajneesh
I got a dengue fever 2 days before and requested for the refund on personal emergency which they refused. I don’t think this is worth staying back with them.
6/10
Pleasant
28 Oct 2024
Lee
It takes a lot of patience to stay here. Front desk did bare minimum to help on several occasions and only sometimes with a smile. Room service & housekeeping seem very new or poorly trained. H/K only supply 2 bath towels when servicing and I had to request floor mat and hand towel every day which seemed very odd. Room is shabby in places but that is reflected in the price. The only shining exception to this less than ideal hotel is the serving staff in the Mosaic restaurant. They were consistently attentive and courteous. Sadly, not enough to make me want to stay here again if there is another choice in the same price range.
Leisure Friends
10/10
Exceptional
14 Oct 2024
Pramod

hidden gem of a hotel

Nestled close to the city centre, stones throw from the railway station and around 20mins from the airport. Excellent connectivity . Ambience is quiet and cosy. I had good food , clean hotel , rooms and toilets sanitised and nice sleep. Rooms are spacious and well furnished for a couple and can easily accomodate more.
Friends_and_family Family
8/10
Excellent
28 Sep 2024
kamal
Everything good except old torn towels in the bathroom. I was expecting something new
Leisure Self
10/10
Exceptional
15 Sep 2024
SHAMSHUDIN
great property, great staff, great service
Leisure Friends
10/10
Exceptional
09 Aug 2024
Divya
good
4/10
Poor
31 Jul 2024
Simon
Desperately needs updating
Leisure Family
8/10
Excellent
23 Jul 2024
RAJNISH

Poor House Keeping

The room quality and condition was pretty. House keeping was very poor. The room had strange smell. There were no towels in the bath, I had to request twice to get towels. still no hand towels were delivered. I requested the house keeping staff regarding missing hand towels. He said, he did not do the cleaning, therefore he was not responsible.
Otherwise hotel condition is good. decent choice at breakfast. Evening at sky bar was enjoyable, although the music was too loud and the lighting was more suitable for a night club, not a lounge.
Business
6/10
Pleasant
29 Jun 2024
Verified traveler

Very so-so

Good location and OK service in a tired and less than clean hotel. Helpful mainly for its proximity to the Jehangir Hospital. If this is not important to you, there are much better options nearby.
Friends_and_family Family
10/10
Exceptional
24 May 2024
Bhanu
Comfortable stay
Business
6/10
Pleasant
08 May 2024
ankit
If you booking this to swim cause it's hot then it's not the right hotel. The pool is design in a way that u can't even swim in length or breadth of the pool. Water issues with staff calling to inform that water will be off from 1pm till 4pm.
On the other hand, polite staff during breakfast buffet and even at the reception.
Leisure Self
6/10
Pleasant
06 May 2024
Dee
The hotel was in a great location, close to attractions and train services. Two standout staff members, Harpreet in the valet service and Pratik Kadam in the level 8 lounge, provided exceptional customer service. When booking my stay I was advised that my Total would be one price however upon checking in was advised a different price due to additional taxes. The stay at the hotel overall was comfortable, although when asking the staff to change the bedsheets, this was met with dismay. The sheets weren't changed and instead were reversed. I noticed this due to a distinct mark on the sheets, which is why I had originally asked for the sheets to be changed. Breakfast was great, providing you got there before 08:30hrs as after the food quality diminished and the area became crowded. The facilities at the hotel itself were also lacking, the pool was a lot smaller than expected, the wooden decking un even and sunken. The sun loungers were dirty. Not what is expected from a hotel with a 4.5/5 rating. Visiting the onsite spa, booking through the website did not work, however the rooms were clean and the masseuses were friendly. I had utilised room service as well as the snacks within the room towards the start of my stay. The reception desk had informed me that my bill was more than it should be due to taxes. Upon checking out, I was told I had been over charged. A card refund was not possible and instead received a cash return in Indian rupees. I would not rush back.
Business_and_leisure Self
4/10
Poor
01 Apr 2024
Renuka
Property is in desperate need of a refurbishment. The whole place needs a fresh coat of paint .
Was disappointed with the hotel on the whole
Leisure Self
10/10
Exceptional
07 Mar 2024
Milind
Hotel's location is very easy to reach and the best part is the food quality is too good.
Leisure Family
4/10
Poor
28 Feb 2024
Keya
We booked the place for 9 days and had to ask 5 times to get a refrigerator that is so basic. The first four requests were ignored because there was a wedding they were busy with and we were polite in our requests. We finally got it when we yelled. That works here! Basically, to service the wedding folks, they removed stuff from our room, including the safe.
Leisure Family
10/10
Exceptional
24 Feb 2024
Rajesh
We were able to get Uber to the airport at 3am without any problems.
Leisure Partner
8/10
Excellent
11 Feb 2024
Jayraj
The place is centrally located.
Business
10/10
Exceptional
08 Jan 2024
Divya
Clean property, good location. Having stayed here multiple times, they have improved their food variety and quality.
Leisure Family
6/10
Pleasant
26 Dec 2023
Rear Admiral AK
Check-in time of 3pm is cheating and contacting hotel on phone is neigh impossible
Business_and_leisure
6/10
Pleasant
24 Nov 2023
Ashutosh
food quality was bad
Leisure Family
10/10
Exceptional
30 Oct 2023
Divya
Good service, helpful staff
Business_and_leisure Family_with_children
10/10
Exceptional
02 Oct 2023
Trevorlyn
Staff were courteous, ready to lend a hand, food selection and quality was high standards
Business_and_leisure Family
10/10
Exceptional
23 Sep 2023
Divya
Comfortable stay, clean property, helpful staff
Leisure Family
10/10
Exceptional
16 Aug 2023
Divya
Clean well maintained property, helpful staff.
8/10
Excellent
06 Aug 2023
Gautam
The breakfast spread was awesome ! Very helpful staff rendered good service & the taste was also decent.
Leisure Family
8/10
Excellent
18 Jul 2023
Divya
I have stayed multiple times at the property and had a positive experience. The staff is helpful and responsive. The property is clean and located in a center location near Railway station and city center.

However, this time we felt the quality was a bit low. The rooms were equipped with toiletries for 1 person for room booked for 2 people.

The inroom dining options need a lot of improvement, the options are less, quality of food is bad - we ordered dosa and got watery sambar with it.
Leisure Family
2/10
Poor
07 Jul 2023
Deepika

Smelly and dirty, I do not recommend this hotel.

The hotel was dirty and stinky, there was a cockroaches in the menu card that was given to us. We were a family of 4 and did not enjoy our stay due to smell and hygiene issues.
Friends_and_family Family
4/10
Poor
29 May 2023
Kumar
Nothing like a five star.
Leisure Family_with_children
10/10
Exceptional
21 Apr 2023
Arun
The staff is excellent and work effectively to take care of your needs. The breakfast buffet is excellent. I had a very comfortable stay
Business_and_leisure Self
10/10
Exceptional
13 Mar 2023
Divya
I have stayed at Crowne Plaza a number of times and have never been disappointed with their service. The staff is courteous and helpful, the property is clean. The location of this property is great.
Leisure Friends
6/10
Pleasant
09 Mar 2023
Abhay
Just basic hotel and amenities- age is showing - no wow factors.
Leisure Family
4/10
Poor
15 Feb 2023
Sharayu
Dirty room, lacking in amenities, unresponsive staff
Leisure Self
10/10
Exceptional
02 Feb 2023
prakash
Friendly

Prompt service

Leisure Family
10/10
Exceptional
28 Jan 2023
Aditya
Amazing customer service, very friendly and welcoming staff. Purma, the restaurant manager was especially friendly and would go out of the way to chat with everyone at breakfast
Friends_and_family Family
6/10
Pleasant
20 Jan 2023
PANKAJ
Does not match quality with CROWNE PLAZA chain of hotels
Business
4/10
Poor
15 Nov 2022
Rajdeep
Was lucky enough to get an upgrade, however the property itself isn’t in great shape. The rooms in particular are beginning to show a lot of rough edge and is not the quality you would expect for a Crowne property.
Business
10/10
Exceptional
14 Nov 2022
Divya
Great location, quick checkin, friendly staff.
Leisure Family
10/10
Exceptional
28 Oct 2022
Shamal
Well maintained hotel. Very clean. Food was good.
Leisure Family
2/10
Poor
18 Sep 2022
Noah

DO NOT STAY HERE

TERRIBLE HOTEL- UNTRAINED STAFF- no towels in the room which took 2 hours to get after checking in. Dust and dirt everywhere. Staff was rude and disrespectful throughout. Took me threatening the hotel to get any help. DO NOT STAY HERE! It is far from a 4-5 star hotel. Breakfast Buffet was worse than a motel breakfast, just terrible. NEVER AGAIN
Partner
4/10
Poor
12 Aug 2022
Samir Ramesh

Sadly Maintained hotel in Pune city center.

The hotel was in the city center but the food was horrible. There were cockroaches all over the restaurant. Walking over serving trays. I pointed it out several times but no one took cognizance of that fact. My room side table was simply painted with oil paint. The paint was so bad that when I made a cup of tea for myself, and kept the cup on the side table, it got stuck because the paint melted. The hotel lacks hospitality. I would never stay there again. It was not to the level of a Crowne Plaza chain of hotels.
Business
10/10
Exceptional
26 Jul 2022
PRADEEP

Value for MONEY .

we had family stay for two nights / 2 rooms , package incl. of BF and Dinner.
Every thing was perfect. Value for money.
Both front office and restaurant staff was very pleasant and cheerful . Spread was quite large and had verity in Veg menu. Service , taste , ambiance very good.
Friends_and_family Family
8/10
Excellent
11 Jul 2022
Rajan
The property is clean but should take more care on cleaning the carpets of the room and hallway Outside the room. Food and service is excellent on my second time stay back after one month at Crowne Plaza. Thanks to all the staff at the hotel.
Business_and_leisure Family
10/10
Exceptional
15 Jun 2022
Rajesh
Food
Business_and_leisure Family
10/10
Exceptional
04 Jun 2022
Amarnath
Excellent hotel with very helpful staff and a amazing breakfast spread
Leisure Family
4/10
Poor
14 May 2022
Amitabh

Avoid at all costs!

A very poorly maintained property. Broken and chipped furniture, peeling paint, stained linen, poor cleanliness...the list goes on.
They even attempted to give me a room of a lower category than what I had paid for.
Partner
4/10
Poor
10 May 2022
Amy

Disappointing stay. Only plus was the gym!

A pretty disappointing stay. Check in took forever despite there being numerous staff at the check-in desk. The room wasn't clean - dirty hand prints on the mirror and I'm not sure when the room was last hoovered. I stayed for 4 days and my room was not made up once, despite me asking. Not sure what was going on. Housekeeping hoovered the corridors at 7:3am - far too early! Requested an iron one morning and had to wait an hour for it to be brought to the room! The only plus was the gym.
Business
10/10
Exceptional
25 Feb 2022
Dileep

Hotel Crowne Plaza, Pune

It was a great stay experience. Everything is fine. Rooms are very spacious, neat and well maintained. Staff is very courteous and friendly. Restaurant offered huge good variety of taste cuisine.
Business
8/10
Excellent
23 Mar 2020
Richie

In the shadow of covid19

The trip was from 15th to 17th march, at time of covid 19 outbreak. Good screening at entry, hand sanitizers were available in lobby, lifts and restaurants. Staff was cooperative, food was good. Cleanliness was average.
Friends_and_family Family
8/10
Excellent
17 Dec 2019
rajesh
The sports channels were not working and I spoke to front desk and they informed that they have written a mail. We live in the 21st century, things get done on apps
Self
8/10
Excellent
29 Nov 2019
Verified traveler
Cooperative at time but not with phone calls. Lots of times no answer and a few times hung up
Leisure Self
10/10
Exceptional
19 Nov 2019
Verified traveler

Nice stay

Excellent
Business
2/10
Poor
29 Oct 2019
Asok

Very disappointing stay.

Almost nothing in the room worked. Had to call the front desk for help. It should not be like that.

The shower stall is unsafe and I had a serious fall.


The food service is very good though.
Partner
4/10
Poor
21 Sep 2019
NICOLAS
Staff was very helpful and very friendly. However the cleanliness of the hotel was not was is expected from a crowne.
Also we got rooms on the 8th floor. The hotel has a rooftop bar / nightclub on the 9th floor. The noise is very uncomfortable every single night until 1 or 2 am. We complained and got moved to another room. If the bar is going to have loud parties they should not place guests on the 8th floor.
Business Partner
4/10
Poor
17 Sep 2019
Rahul

Two days couldnt sleep that just ruined all

Everything was fine other than the fact that we could not sleep as the next room door bell kept ringing throughout the night . This started Sat night ( so thought that may be the next door guys and other roomswho might have gone to the lounge and are coming back late )
But this continued the other night also . We complained but no solution . Imagine that u are asleep and every half an hour bell rings and after sometime u cannot sleep thinking that the bell will ring again . The management called us in the morning and said that they will work on something . Then no further reponse . Sound proofing was poor also
Partner
6/10
Pleasant
31 Aug 2019
Verified traveler

needs attention to hotel condition

Seems a run down place now with need to address room's condition. Was used a room with bathtub even though my reservation clearly specified it. was asked for extra amount but then was 'upgraded' to a room with bathtub once I provided the details in the booking. Breakfast is fine though.
10/10
Exceptional
20 Aug 2019
Verified traveler
The Crown plaza is a magnificent hotel filled with unrivalled charm. we experienced was first class service throughout my stay.

We stayed in the club room in the hotel city view was exceptionally beautiful. We enjoy rooftop sky lounge and swimming pool. It is perfect place for business and leisure.
Leisure Partner
8/10
Excellent
06 Jul 2019
Verified traveler
Very comfortable for a short stay. Initial online impression was much better than reality.
Family
10/10
Exceptional
04 Jun 2019
Verified traveler
Perfect ambiance, hospitality.
Proper taking care of guests.
Nice staff, welcoming ..
10/10
Exceptional
24 May 2019
Verified traveler
Convient for travel to Pune customer.
Room Clean and quite.
Business Self
10/10
Exceptional
09 May 2019
Chris
I’m traveling for business and will be using this hotel in the future
8/10
Excellent
04 May 2019
Vinay
overall a good experience
Family
6/10
Pleasant
18 Mar 2019
Verified traveler
Rooms are not cleaned well and need updating. No currency exchange available.
Business
10/10
Exceptional
05 Mar 2019
Verified traveler
Staff excellent

Room design was not user friendly
Leisure
10/10
Exceptional
02 Mar 2019
Verified traveler
Centrally located; good vegetarian restaurant (Shiv Sagar) located a little way down the street.
Business Self
8/10
Excellent
29 Jan 2019
Verified traveler
Clean and generally very good staff. Maybe there should be an egg-holder for the hard boiled egg as the customer has to peel it him/herself?
I could not understand why I had to wait half an hour before the guards would allow the OLA cab to come into the yard to pick me up. The app said here was there and he was waiting outside arguing with them that he had a pick-up (me!) inside, to my very great aggravation!
Business Self
6/10
Pleasant
07 Jan 2019
VINEET
The room and facilities straight away shows the intent of cost cutting at he cost of Hotal Reputation. The Breakfast was avg. , the room luxury is not maintained , no dental kit no shaving kit , avg TV service , and almost NO INTERNET .
Family
10/10
Exceptional
30 Dec 2018
Verified traveler
Good hotel enjoyed our staying Staff was good service was good food was good
8/10
Excellent
25 Dec 2018
ARR
A very poor experience was turned around by Mr Fino Babu - Asst GM
Mr Babu was was genuinely interested in listening to a multitude of poor experiences at his hotel right from check in to the room to the restaurant and took immediate action to turn that experience around into a real nice one
It’s people like Mr Babu that make a difference in a competitive market of hospitality business
With my thanks
Leisure Family
8/10
Excellent
13 Dec 2018
Verified traveler
Good Stay.
Room was nice and comfortable
Newspaper was missing out side the room door in the morning.
8/10
Excellent
24 Oct 2018
Sanjay
It's a good business hotel. Close to the airport and Railway Station.
8/10
Excellent
30 Sep 2018
Verified traveler
Good hotel Wi-Fi didn’t work was disappointing but staff and hotel are good
8/10
Excellent
18 Sep 2018
Sruthi
A comfortable weekend stay with quick and responsive staff. Suggestion: Please do read special requirements listed by customers while booking through expedia. Acknowledge them!
8/10
Excellent
19 Aug 2018
Verified traveler

Pleasnt stay

It was a very nice and pleasant stay
Family
10/10
Exceptional
16 Aug 2018
Verified traveler
Stop over. In the heart of the city
Partner
10/10
Exceptional
14 Aug 2018
Verified traveler
Best place I have stayed in Pune. Excellent staff. Radhika and Shashank were courteous and efficient
10/10
Exceptional
04 Jul 2018
Zubair

Decent hotel

Good Hotel front desk was amazing. ayasha knew her stuff. Will defo come back again. Only issue would be the traffic in and around the area but it is india and it is expected.
8/10
Excellent
28 May 2018
K.S

Crown Plaza, Pune

Hotel is located on Bund Garden Road near Pune Railway Station (1 KM). Jahangir Hospital and Ruby Hall hospital are close by.
6/10
Pleasant
16 May 2018
Verified traveler
I had to check out 2 days before due to medical emergency still I was charged for all 3 days which is against policy of Expedia. I should have been charged for one night and allowed refund if one night.

Location & surroundings

Crowne Plaza Pune City Centre, An Ihg Hotel
C.t.s. No. 37 & 37/1, Bund Garden Road, Next To J, Pune, India

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