Name: The Westin Pune Koregaon Park
Address: 36/3-B Koregaon Park Annexe,Mundhwa Rd.,Ghorpadi, Pune, 411001, IN

8/10

Excellent

29 Apr 2026

Leena

Na

10/10

Exceptional

02 Apr 2026

Gaurang

Mostly great. Nice staff and clean and brilliant buffet

Only criticism would be that they need to maintain the pool area a lot better and ensure the seating is clean and pest free

Family_with_children

10/10

Exceptional

26 Mar 2026

Tom

This was my second stay and looking forward to returning.

10/10

Exceptional

06 Jan 2026

Utkarsh

Very good hotel, polite staff, very clean bathroom

Leisure Partner

10/10

Exceptional

27 Dec 2025

Soumik

Spacious comfortable room and bath. Good Buffet breakfast spread. Easy checkin and checkout. Friendly, responsive and courteous service staff. Good amenities.

Leisure Family

10/10

Exceptional

19 Aug 2025

Craig

Everything was outstanding. I especially appreciated Chef Ritesh. His lamb chops were amazing! I will stay at the Westin every time I visit Pune. Thank you, -Craig

Business Self

10/10

Exceptional

21 Jun 2025

Malcolm

Very attentive staff

Business

4/10

Poor

07 Jun 2025

Nutan

One of my worst stays in any westin property

Business_and_leisure Self

10/10

Exceptional

04 Apr 2025

Ariel

All was ok.

Business Partner

10/10

Exceptional

07 Dec 2024

Sherry

Best bed and service

This was my second time staying at this hotel and the front desk staff and concierge service is excellent. The bed was incredibly soft and other people on the trip said the same thing about the bed. The breakfast buffet was over the top good. The service at the bar on the property was the only thing that was off, everything else was excellent.

Business

8/10

Excellent

03 Nov 2024

Verified traveler

Some leakage in bathroom
The jet in the toilet was wrongly fixed in left side of the toilet sit

Partner

10/10

Exceptional

16 Feb 2024

Sohail

Courteous staff and great accommodations.

Leisure Friends

10/10

Exceptional

07 Feb 2024

Rowland

Best beds in the most luxurious hotel

Short stay but an absolute delight with the best customer service and comfort.
I know it’s a brand focus but the bed is the best that you’ll find.

Business

10/10

Exceptional

26 Nov 2023

SMITA

Thoroughly enjoyed my stay. The hospitality at The Westin Pune was unparalleled compared with other places where i have stayed in past.

The on-prem restaurants were great, specifically the breakfast served with soo many food options. In room services were prompt. The service staff deligently kept the room clean without having to ask for it.

The room size was surprisingly bigger and well maintained.

While checking out I had requested to extend the check-out time by couple hours as my flight was latter in the night. The service staff promptly agreed to this request even though it was pick time when lot of guests where checking in.

Would definitely recommend if anyone who wants excellent stay without any hassle.

Leisure Self

8/10

Excellent

29 Aug 2023

Ibrahim

When I got into my room, there were peanuts under the bed, meaning the room was not thoroughly cleaned. During my second night, there was a leak from the roof onto my bathroom floor due to the AC unit. To be clear, the staff was super helpful and the issue was resolved swiftly. However, I would've expected to be offered a different room. In general the stay was really good and the staff made all the difference.

Business Friends

8/10

Excellent

07 Aug 2023

Lai Yuin

2nd time staying there and unfortunately both times for work. Didn’t fully enjoy the hotel facilities. The room was a relaxing respite after a long day of work - highly recommended for business travellers!

Business Self

10/10

Exceptional

02 Aug 2023

Saurabh

Very nice hotel with great staff. I found it to be the best amongst all the 5 star hotels in Pune. Beds are slightly old.

Business

10/10

Exceptional

25 Jul 2023

Lovepreet

Good hotel

10/10

Exceptional

17 Jul 2023

Bijoy

Exceptional 😊

Exceptional service and very friendly staff.. Check in was quick and welcoming front desk. Shaw and Pragurti from the restaurant very brilliant. Complete 5 star to them.

Friends_and_family Family

10/10

Exceptional

28 Jun 2023

Tamanna

The staff was amazing and I want to explicitly give a shoutout to Shawn who works in the \"Market\" restaurant. He was amazing, friendly and took extremely good care of us.

Leisure Family

2/10

Poor

18 Jul 2022

Neville

Terrible;

I have had most of the hotel staff agree that there were multiple goof ups during my stay; condition of the property is very bad. Please avoid this property. I feel cheated by Marriott for this stay. Would have been more comfortable in a railway lodge I feel.

Partner

10/10

Exceptional

07 Feb 2022

Ravi

One of the Best Hotel made by staff working there.

It was my first experience in any Hotel in last 25 years since I started travelling, Westin staff in Pune is very friendly and very good welcome gesture, specially I would mention Ms. Kashmira for providing us refreshing drinks, realizing that after hectic day we were very tired. I would like to thank all Hotel reception staff, including Mr. Pradeep at a time of Checkout.

Business

8/10

Excellent

27 Jan 2022

Verified traveler

4 star rooms. 3 star staff.

Check in executive seemed to be a fresher and not very professional. Courtesy was lacking from the majority of the staff. Wash basin was in a pathetic end of life condition. Breakfast didn't have fresh orange juice. One of the staff members rudely asked to put on the mask even while going to take food from the buffet in the restaurant. How is that practical! Keep the hotel shut if you are so concerned about Covid that you will provide instructions to paying guests on how to walk around a buffet!

Business

8/10

Excellent

26 Dec 2021

Verified traveler

Great staff in an ageing hotel.

Have been a frequent guest at this hotel since it has opened. There is major renovation on going, however the manager Mr.Sushil went out of his way to ensure we were not inconvenienced during our stay and accommodated us in a much better room than what we had booked. Look forward to visiting the Westin again.

Friends_and_family Friends

8/10

Excellent

21 Jun 2021

Kirit

Good hotel, slow service

Good hotel, under renovation and less facilities right now. Also service is very slow, might be because of limited staff right now. Staff is quite friendly though.

Friends_and_family Family

10/10

Exceptional

24 Feb 2020

Kaushik

Excellent rooms and good restaurants.

Friends_and_family Family

8/10

Excellent

22 Feb 2020

Vivek V

Good stay, but....

It was a pleasant stay up until the point that they had a really loud party happening just below our window. The party went on for 4 hours! They’ve got to find a better way to do this rather than inconveniencing paying guests.
Another quirk about this hotel is that you have to walk through the main buffet restaurant to get to the pool or walk through the main lobby in your swimwear or towel! Really poor design! Otherwise the rooms were comfortable and the breakfast buffet was nice.

Friends_and_family Family

8/10

Excellent

18 Feb 2020

Verified traveler

Very good hotel overall but a few issues

Very good hotel and we would definitely stay again. The lobby is beautiful and the staff are attentive and helpful. The breakfast is also fantastic for both Western, Indian and healthy food selections. The rooms are starting to show their age with a few cracks and stains here and there but they are clean and functional with excellent bedding and pillows. The bathroom was excellent and in great condition with a fantastic bath, separate shower and spacious vanity area and sink. The amenities in the room were also first-class. The pool is nice but there was construction going on which meant walking through the restaurant in our swimming gear to get to it. We didn’t mind but some of the diners may have! There was also very loud party on the balcony bar one evening which was deafening even on the 5th floor so we had to change rooms. The cover on our room safe randomly popped open one evening leaving all the valuables exposed. Nothing was taken but it was unsettling nonetheless. All in all a good hotel but a few issues.

Friends_and_family Family

8/10

Excellent

28 Jan 2020

Verified traveler

Some good, some service needs improvement

TLocation isn’t walking distance to the main Koregaon Park area, except if you have half an hour or more during day time. There are a couple of bars or restaurants on this side, but mostly construction zones. Italian food was terrific. Other travelers seemed like young business types. Staff was hit or miss. Weekend afternoon at the Pool there was no staff. I had to flag down a cleaning lady to get a menu. Then the hotel manager didn’t seem to care when I checked out and they asked for my reviews. Also pool water was very cold, compared to other 5-stars in the neighborhood. hotel entrance is impressive. Now there are so many new hotels in Pune. This one was playing an old intro ad on the TV’s. The plugs all worked and the desk office space was great. The bathrooms were clean. The lobby cafe was good, and staff in the restaurants were also good. They even packed me a to-go box for my evening bus back to Bombay. The views were good, and the hotel is quiet. the other 5-stars in the area have really out-done themselves like JW Marriott or Conrad.

Self

10/10

Exceptional

27 Jan 2020

Verified traveler

Lots of building work going on in the surrounding areas adjacent to the hotel so can detract from the overall experience.

Business Self

8/10

Excellent

16 Oct 2019

Tamara

Pune hotel

The hotel has recently been taken over by the Mariott Group and I found that the service was just not quite as extra as it had been - but it was still quite good. The card readers had major issues and I had to change my room cards on average twice a day but I believe that they were replacing this system. If you get a club room, go and see Arjun in the club! His service was exceptional and he really made me feel welcome! Thanks Arjun. You are fantastic.

8/10

Excellent

30 Jul 2019

BSP

Hotel is good, veg dish spread can be better. The dish options were less...

Business Self

10/10

Exceptional

05 Jul 2019

Daniel

Amazing service and staff friendliness!

Amazing food and staff service!!

2/10

Poor

24 May 2019

Verified traveler

Nothing was unique .very poor service.staff behavior was very rude,whenevever i was asking for any service they rudely behave,the card key was not working properly i chnged it like more than 7 times..never seen such type of 5 star hotel in my life..i am very disapointed .nd till now they have not unblocked my 5000 which they took during my check-in time from mu credit card.

Leisure Friends

4/10

Poor

17 Mar 2019

S/k

its 2 star property not even near to any other westin property

Friends_and_family Family

10/10

Exceptional

22 Feb 2019

dattatray

Excellent Service and STAY.

It was amazing stay. Gym is very nice. Gym trainer Mr. Nilesh is excellent in support.

i would definitely visit again

2/10

Poor

14 Dec 2018

sunita

3rd rate service by a bunch of amateurs!

3rd rate service by a bunch of amateurs!

This hotel needs to be shut down for being irresponsible. My wife and I checked in today. She had called up the hotel on the 13th to pick us up from the airport. When we arrived, there was no car. We called up the hotel and waited for 45 minutes. Every call made by us was met with litany of excuses, i.e., “Madame, we are very sorry, and the car will be there in 5 minutes!”. Every time, this was 20 minutes ago!. Finally, we took a taxi and came to the hotel. Upon arrival, there were 3 people waiting for us. We were told that this was a system error, and this was followed by profuse apologies. We accepted this fact, because these things do happen. However, the reality is that these things do not happen at “real” 5 Star hotels. They happen at 5-star hotel who employ amateurs, who are casual about their work and responsibility. Unfortunately, this Westin is full of these types of people. The story gets even better. We had to go for a pre-marriage party. Being new to the city, we booked a car from the hotel at 8.30pm, in the hope that this is the safest option. At 11.30pm, I called up the driver Ramdas on his phone nearly 100 times, and there was no response! Then I called up the hotel, and the concierge tells me that they had moved the driver, because there was some other important business! I was stunned, with this irresponsible behaviour.

10/10

Exceptional

06 Dec 2018

S.Kandaswamy

Breakfast choices were amazing. The service was excellent. Ms. Siddhi greeted us very warmly and made us feel at home. Everyone at the Breakfast area was very courteous and helpful.

Mr. Vaishah at the front desk was very courteous and efficient. He was very helpful in arranging a transport to the airport for us.

Mr. Harsh at the Lounge area on the fourth floor was very friendly and helpful.

I've stayed in Marriott/SPG hotels in several parts of the world but nothing beats by experience at Westin.

Business_and_leisure Partner

10/10

Exceptional

01 Dec 2018

Verified traveler

Superb luxury hotel, excellent staff, clean, tasty food.

8/10

Excellent

12 Aug 2018

Pradeep

family friendly

amazing

Family

10/10

Exceptional

08 Aug 2018

dhumil

Amazing stay with Extraordinary Hospitality

I wish if there was a option to Rate 7 star to Westin .
To begin with I and my wife planned to stay at Westin pune for her birthday celebration.
Special Thanks to Neha (Westin’s Guest relationship manager) and complete Team of westin who has put so much efforts to make my wife’s birthday celebration magical and memorable.
First surprise was our complimentary room upgrade to terrace suit .
As soon as we entered our room it was a huge and lavish room completely decorated with balloons and flowers and a special cake for us.
It was truely memorable and once in lifetime experience.
We were invited to access special club lounge for birthday celebration.
There Mandeep and his whole team(harsh,yogita,Richa and chef Fiza) made all the special arrangements to make our birthday special along with that served us special food menu.
In the late evening Neha and her Westin team members invited us for “The House of Medici”
One of the best clubs in Pune and we spent wonderful evening .
Every smaller things were taken care of....
It’s definitely worth staying at Westin.

Partner

10/10

Exceptional

30 Jul 2018

Vivek V

Outstanding hotel in the Centre of town.

Outstanding service. Wonderful hotel and well worth what you pay for. We were a large family staying in connecting rooms. The hotel ensured that we had everything that we could possibly need.

Family

8/10

Excellent

24 Jul 2018

Umen

This is one of the best hotels in Pune with great location. They have done a good job, and deserve a 5 star rating only if they could fix the problem with their room key. Everyday wine has to goto front to get it activated, otherwise it doesn’t work. Very annoying indeed.
Everything else is perfect!

10/10

Exceptional

22 Jun 2018

Debasish

As short and very comfortable stay.

I stayed for a night at Westin Pune, during a short errand that I took and I must it was a comfortable stay for me and my family. Very friendly and professional staff, good food and comfortable settings. I shall visit again and recommend this hotel to others.

8/10

Excellent

03 Jun 2018

Verified traveler

Good comfortable stay

Good location and view

8/10

Excellent

01 Jun 2018

pratik

Pillow were not comfortable and niether was the bed. Air conditioning very slow.

10/10

Exceptional

15 May 2018

Daniel

Excellent week of business

The staff were absolutely phenomenal, with the concierge team deserving a special shout out for their attention and helpfulness.

8/10

Excellent

10 May 2018

kamal

Very nice place to stay in heart of Pune

Booked the room for my personal stay through Expedia.
The booking was perfect and we were immediately welcomed by Ms Neha who escorted us to our room with an excellent view. She was, along with other staff, always giving attention to see our comfort.
Morning breakfast was good. The room mini bar (fridge) was filed with variety of stuff which can satisfy anyone.
Overall, very good experience and would definitely recommend others to stay at Westin.

10/10

Exceptional

05 May 2018

Verified traveler

It is very good hotel. Only issue was with buffet breakfast, they deferentially care much for certain customers probably based on color of skin, and nationality
Rest everything was excellent

4/10

Poor

09 Apr 2018

Raj

Never got this type of bad treatment

We have been to Westin Pune first time and got very bad treatment by the room service, every hotel have facility to pack the breakfast if the guest is leaving early, despite confirmation by the check-in counter the room service denied for the same

10/10

Exceptional

13 Mar 2018

Abhishek

westin weekend stay

fantastic hotel with great service from all the staff. Great buffet breakfast too. They had a sunday brunch which i could not go to but sounded great.

10/10

Exceptional

01 Feb 2018

Andrea

Impeccable service!!! Nice rooms with extremely comfortable bed! Fantastic food!

10/10

Exceptional

13 Nov 2017

Shelley

Excellent, efficient and helpful staff who went out of their way to make sure that I was comfortable.

10/10

Exceptional

31 Oct 2017

Drishti

Overwhelmed and a joyful stay

I had an amazing experience at westin. Their staff is absolutely amazing. I had been there to celebrate my husbands birthday, and their staff - Deepak he arranged a lovely complimentary surprise for my husband while I took him out to see other places in Pune. They were extremely helpful if we needed anything and always kept a check on us since we were new at Pune and Deepak even guided us to take a tour around Pune and helped us with some tourist and shopping places in Pune. I m extremely happy and delighted and I m always going to stay at westin vicinity where ever I travel now. Their food is up to the mark and the decor of the hotel is amazing as well as very hygienic. To add on the breakfast buffet was amazing do not miss it Thank you so much

Partner

10/10

Exceptional

10 Sep 2017

Seungsoo

Pleasant.

Wonderful swimming pool

Partner

10/10

Exceptional

12 Feb 2017

Verified traveler

Staff very helpful, friendly

Wonderful.. Geeat hospitality. Pool very nice. Breakfast has plenty of varieties .Italian restaurant Orego..food was very good.

10/10

Exceptional

14 Jan 2017

Verified traveler

Great hotel for business travelers

I have stayed at Westin Hotel at Pune for quite a few times. Hotel is a great choice for the business travelers.

10/10

Exceptional

28 Nov 2016

sakeeb

Wonderful property.

Stayed there for a day.
Special thank you to the front office staff.
They made things very easy.
Breakfast was awesome.

8/10

Excellent

18 Sep 2015

Sabarinath

great stay at Pune

It was a great stay. The housekeeping service quality could have been better!. It was great support and heights of hospitality by guest relations officer - Ms. Natasha. The hotel is a huge property, great ambience..

8/10

Excellent

11 Sep 2015

Sasha

Though I gave cleanliness a 4, must mention I moved the lounge chair abit and was greeted by crushed wafers from the last guests stay. Not very pleasant.The saloon below is not a part of the hotel and does not have a welcoming hygienic feel to it.

Partner

10/10

Exceptional

17 May 2015

mohammed

Great Hotel In Pune India

Great Hotel and will be using this place again

10/10

Exceptional

28 Apr 2015

sunny

best place to be in pune

amazing

10/10

Exceptional

03 Apr 2015

aljassmy

Excellent

Everything was perfect except one thing I was not satisfied with
There is no Water faucet or water for washing in WC bathroom

that why i gave you 2 of 5 in Room comfort

8/10

Excellent

13 Jan 2015

Verified traveler

Close to value for money

The rooms are perfect, the probable only change required is a wider spread of breakfast and a bigger pool area.Its worth only if you stay for atleast 2 nights and enjoy everything in hotel.

Partner

10/10

Exceptional

12 Dec 2014

Verified traveler

Best option in Pune

Perfect hotel with the most courteous staff

Partner

8/10

Excellent

16 Nov 2014

roy

Nice upscale hotel

Good hotel and friendly staff. Easily ranks well amongst any western facility. The location is nice. My one complaint - restaurant prices are high by Indian standards.

10/10

Exceptional

12 Aug 2014

Bhavik Shah

Baap!! Faadu!! Awesome'st!!

I loved this place and the service that they provide is out of the world. I visited Westin thrice in 2 weeks and everytime it was just getting better and better.
Must place to stay while in Pune.

6/10

Pleasant

07 Oct 2013

Sheb

Westin in India

It is a very nice hotel big and open spaces. Lots of foreigners and the staff try very hard to make your stay comfortable. Great in room TV's and bathrooms. The exec lounge food and service is worth the upgrade.

10/10

Exceptional

31 Jul 2013

Verified traveler

Excellent location, very friendly staff.

10/10

Exceptional

22 Jul 2013

Niki

Great location, great service!

The Westin is centrally located and very convenient when I visit my team in Pune - the atmosphere is elegant, the staff provide impeccable service, the food is great and the spa is divine. I love it there!

6/10

Pleasant

14 Jul 2013

Verified traveler

Manager IT BI Operations, Vmware

Attention to detail is missing- i had booked a non smoking room & I was out in a smoking room for the 1st night - staff was able to get me a non-smoking room nigh #2. I was not able to sleep the first night.

10/10

Exceptional

10 Jul 2013

Verified traveler

Well located, modern and super comfortable

I booked via Expedia and so was expecting a standard room. Received an upgrade to a delightful room, king bed, great view.

2/10

Poor

29 Apr 2013

Dinesh

Poor service hotel

Staff is very bad no one there to collect luggage.even reception people don't have manners to talk to guests