ibis Pune Viman Nagar

India , Pune
PUNE, Survey No 32 Viman Nagar Rd Maharashtra State, 8
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75 reviews shown

10/10

Exceptional

17 Dec 2025

Nikita

The staff is amazing and very respectful. A guy at the front door took my baggage when I checked in and put it in the cab when I checked out. Very nice hotel overall but the area is not that good in terms of pedestrian access

Business Self

6/10

Pleasant

19 Nov 2025

Ian

Close to airport which was positive. Rooms tired need a refresh soon. Noise was a problem (road facing room) windows did not appear to be we insulated meaning a lot of traffic noise and construction noise

Business

10/10

Exceptional

10 Oct 2025

Neha

Great stay

Friends_and_family Family

8/10

Excellent

10 Oct 2025

Neha

Clean rooms, courteous staff, decent breakfast options. Small gym. Had a very comfortable stay.

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Anup

As usual stay in IBIS was comfortable.

Business

10/10

Exceptional

26 Mar 2025

Anup

Comfortable stay

Business

4/10

Poor

25 Mar 2025

Shailendra

Property is not maintained and too small. Rooms are dusty and bathroom will not allow you to do anything😂

Leisure Family_with_children

10/10

Exceptional

20 Feb 2025

ANTIPAS IV

Great hotel in Pune

Had a great stay at this hotel. Staff was friendly and courteous.. food was great👍

Business

6/10

Pleasant

23 Jan 2025

Sudhir

Suggest stay away..

Service is lower than standards and the carpets on the corridors stink !!
Looks like a run down property with lack of service. Would NOT recommend.

Business

10/10

Exceptional

07 Jan 2025

Sudip

Very good

10/10

Exceptional

23 Sep 2024

Sharon

Good place to stay

8/10

Excellent

25 Apr 2024

Rachel

Another good stay.

Great location for what we wanted. Staff kind and helpful. Breakfast a little limiting for our British tastebuds.
Room small for two people with luggage but fair price

Partner

8/10

Excellent

21 Mar 2024

Jayant

Good

10/10

Exceptional

29 Nov 2023

Shivam

Luggage storage was nice. Great staff. Breakfast was good.

Leisure Partner

8/10

Excellent

29 Oct 2023

Ranbir

It is located in a good vicinity. You have shopping malls as well as lot of restaurants in walking distance

10/10

Exceptional

07 Aug 2023

Swetha

Amazong

Business

10/10

Exceptional

17 Mar 2023

VINIT

comfort stay

it was good and nice stay

Business Self

4/10

Poor

07 Feb 2023

Verified traveler

It started during check-in itself. When I asked for a bellboy to help me with the luggage, I was told that \" we are a self -service hotel! Had a putrid plate of club sandwich that had a flaky toast, not grilled..On complaining the chef apologises and offers me one more plate of the same thing! One night I had suffered from food poisoning : vomiiting all night..When I contacted the front desk, I was informed that there is no doctor on call or a first-aid kit. My angry remarks must have put them off, that the front desk stopped answering my calls. The room is tiny. There are small posters hidden in the bathroom that says that they will not replace towels everyday to show that they are sustainable! The day of check out, after I threatened them with bad reviews, they tried pacifying me with a breakfast and free drop to the airport. I swear I will never stay there again. Nor will I recommend my friends to do so.

Business

4/10

Poor

17 Jan 2023

Shiv S

Small room, basic amenities missing, staff slow.

Leisure Partner

10/10

Exceptional

28 Nov 2022

Divya

Friendly and courteous staff. We checked in and there was some issue with key card and AC, the frontdesk proactively resolved the issue, specially Jay who arranged for the fix immediately though it was quite late at night.

The rooms are small but comfortable and cozy. The property has close vicinity to airport and city center. Overall, pleasant stay.

Leisure Family

4/10

Poor

12 Oct 2022

Abhay

Property needs an uplift / staff needs better coaching in hospitality / dining area needs strict instructions and supervision on buffet etiquette

Business_and_leisure Family

10/10

Exceptional

15 Jun 2022

Snehal

Value for Money!

Nice compact well designed rooms, decent breakfast spread and good value for money!

Friends_and_family Family

4/10

Poor

28 Dec 2021

paritosh

The staff are not at all helpful. One of the guests me had luggage and did not know how to operate the elevators with the swipe card. No help was proactively provided. Furthermore when I ordered food they did not allow the food from Zomato to be delivered to us.
Overall I’ll for these reasons I will give them 1 star.

Friends_and_family Friends

8/10

Excellent

27 Jun 2021

Bhupendra

Friendly staff

Overall it was good experience, specially service. Staff was very cooperative and friendly.

Friends_and_family Friends

8/10

Excellent

26 Mar 2021

Verified traveler

Quick check-in and Check-out. Clean room and bathroom.

Business_and_leisure Friends

2/10

Poor

14 Mar 2021

ATANU

Negative

Very worst service and hotel, will not recommend anyone further.

Business

8/10

Excellent

09 Oct 2020

Deepti

Good overall experience

Lady at Reception (Rajshree) was great... All the staff and overall service was good. Room & washroom are small for family... Chef did a great job in serving Jain food... Great business hotel.

Friends_and_family Family

10/10

Exceptional

15 Aug 2020

NavalMundada

I stayed here after the COVID lockdown, this is my first stay in hotel since pandemic started. The service they provided is really good, from the time I entered hotel, till checkout, overall a very nice and pleasant stay. When entering they sanitised luggage, all staff is wearing masks. Rooms and elavators are designed to maintain social distancing and to come in minimum contact with anyone. Rooms are clean and neat. Food was awesome, they are providing kids food as requested. Considering my 4 yr old, I have requested boiled eggs and paratha with no spice, and dal rice they provided as requested.

Friends_and_family Family_with_children

10/10

Exceptional

09 Jan 2020

Verified traveler

Great hotel

It was amazing! Very impressive and environment friendly

Partner

8/10

Excellent

26 Jul 2019

Sanjay

Average comfortable stay at its cost

It was average comfortable stay , food quality is good however need to increase few varieties in Breakfast but overall value for money

4/10

Poor

26 Jul 2019

hotel needs an upgrade in service etc

was there for 1 night on a business trip. the room had a stale smell and the bedsheet, covers were slightly damp. smelled like the room was not ventilated sufficiently.
breakfast had no international selection and limited local variety. the fruit juice ran out at 7.30am!
condition of the hotel generally was run down. stayed at ibis hotels throughout India and not what i expected

2/10

Poor

27 Jun 2019

Verified traveler

Small room, delayed room service, ac set in 24 deg and never cools. Even after the change in temp by the technician , the room never cooled down. Breakfast is not friendly for all types of eaters. Because of constant heating it seemed dry and tasteless. Definitely not for leisure travelers overall a claustrophobic feeling!! Thumbs down👎

Leisure Family

8/10

Excellent

25 Jun 2019

Dr Roby

Pune trip

Nice and peaceful location.Friendly staff .

Family

8/10

Excellent

13 Apr 2019

Verified traveler

Very compact rooms and bathroom
No pool & spa
No doorbell
Only two small water bottle complementary

Lively environment
Youth as staff
Very neat nd clean
Good for one or two ppl for office purpose

Business_and_leisure Family_with_children

8/10

Excellent

17 Mar 2019

Verified traveler

Nothing anything unique other than self help culture

Friends_and_family Family

8/10

Excellent

14 Feb 2019

Verified traveler

Close to airport makes it convenient. However they charged me rupees 449 to drop back in airport which could have been complimentary.

Leisure Self

8/10

Excellent

01 Jan 2019

Verified traveler

Rooms are very very compact & the bathroom is only the extended version of what we normally find in an aircraft,.

10/10

Exceptional

19 Dec 2018

Verified traveler

Enjoyed the stay with excellent staff and services. The food was superb. The icing on the cake was delicious and sumptuous packed breakfast as we checked out at 5 am.

2/10

Poor

14 Dec 2018

Verified traveler

Very Rude . I checked in the hotel with my family at around 1 am in the morning. my daughter completely drowsing of and to my surprise the the guy at the reception tells me i cant check in cause my wife did not have her adhar card. I had my adhar card and pan card and was carrying her pan card which is a valid photo id proof. and it states on your site as below Special instructions
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
but still i was treated in a rude manner. I requested to speak to the resident manager but even he did not have the courtesy to come up and meet or speak in person bluntly saying a no. At 2 am i had to check in to another hotel and they were good enough to politely accept the pan card as an id. Thank IBIS for all this rude behavior. We will make sure that we never stay in any of your hotels.

10/10

Exceptional

11 Dec 2018

Dileep

IBIS Pune Viman Nagar

My overall stay was good and I thank hotel for maintaining its standard.

6/10

Pleasant

13 Oct 2018

Dileep

Hotel IBIS Pune, Vimal Nagar

The hotel is nice, neat and clean and conveniently located. The staff is courteous and helpful. However, the food variety in restaurant is limited and not too much to chose from.

8/10

Excellent

01 Oct 2018

Verified traveler

Good stay

It was a good stay with closeness to city location and good service

8/10

Excellent

25 Aug 2018

Phil

Pleasant and reasonable hotel.

Very happy and comfortable. Good internet. Hotel meals were good with a nice variety.

8/10

Excellent

09 Jun 2018

Verified traveler

Good experience. The breakfast however can be improved. While the number and variety of items are always there, the taste and quality doesn't feel as good as it could have been.

6/10

Pleasant

11 May 2018

Verified traveler

Bad experience

I have book my room with extra benifits but they dont tell me benifits when i check in...even i request for breakfast but they denied.Restaurant staff really awesome but reception staff was not good.

6/10

Pleasant

03 May 2018

nil

It is good hotel. But there is no swimming pool to relax. Only one restaurent. Its a bussiness hotel. N no Luxury at all.

2/10

Poor

09 Apr 2018

Verified traveler

I found hotel staff rude

if they have any fuction in the hotel lobby then there is no dinning space for staying guests. Staff was rude and said you need to order food at room which they delivered in room after 1 hour saying we are busy today.

2/10

Poor

09 Apr 2018

Amol

The staff needs to be more professional

This hotel is not worth the money you spend. The staff was not professional, starting from the room key that was not working. No hot water and soap, had to call for everything in addition to the tiny claustrophobic room and bathroom.

8/10

Excellent

15 Feb 2018

Clarence

Not the 1st time i have stayed at ibis. The room was comfortable as usual. Cleanliness could have been improved as the room looked unused for sometime. Overall experience was very good. The staff were extremely pleasing and the location was within close vicinity of things to do.

8/10

Excellent

22 Jan 2018

Omkar

Good hotel . Buffet spread was fine . Only issue was the window curtains couldn't be lifted to bring in some natural outside light . Staff extremely courteous . Would recommend the hotel for business travellers . Excellent location .

6/10

Pleasant

11 Jan 2018

Verified traveler

Was a okay stay.

Was a okay stay. Very poor WiFi connection in room. I reported to fix it but they tried but could not fix it. Will not definitely stay there again. Attached restaurant food was good.

Family

6/10

Pleasant

24 Dec 2017

Sathish

Good hotel, but overpriced

Pros : Close to Airport, courteous staff, Good breakfast
Cons : Rooms and beds are too small, I feel tariff is a little too high for these rooms

4/10

Poor

29 Nov 2017

Jaykumar

Non Professional

We reached at 1.30pm and our rooms were not ready. Most unwelcome approach of front desk. We had to pick up our own luggage from our vehicle and had to pull our luggage to the room. We were not made aware of food timing it was informed when we asked about it. The dining is very poorly managed the service level is very bad, no one to attend you.

4/10

Poor

17 Aug 2017

vikas

Rooms are compartively too small. Even washrooms are not not gud. Hotel staff was too occupied , i was calling 3,4 times for the same thing. Sometimes nobudy pick up the phn. My flight was delayed for 2 hrs, They charged half day room charges for the same.

10/10

Exceptional

07 May 2017

Nice hotel

Speedy checkin facility

Delicious complimentary breakfast

Clean, hygienic and spacious rooms

Friendly and honest staff

Clean bedsheets

Overall great comfort and service

8/10

Excellent

01 May 2017

Verified traveler

Money Value Stay

Centrally Located Refreshing Comfortable Cozy Place to Stay Nearby to Airport and Mall

4/10

Poor

30 Apr 2017

Verified traveler

Poor room amenities.

Customer being charged directly at the time of check-in

6/10

Pleasant

10 Apr 2017

Genevieve

Expected more

Front desk service was impeccable and exceeded expectations. In-room facilities were adequate. Dinner and Breakfast were lacking. Room service menu needs more options, please. Room service operators could do with a bit of training.

10/10

Exceptional

07 Apr 2017

Rouham

Good Business hotel with impeccable service

I stayed in this hotel twice during the first week and the last week of March 2017. It is the best business hotel I found within a reasonable price. I must say I am very very pleased that I picked this hotel. The first thing that strikes you about the hotel is the staff. They are all knowledgeable, professional and very eager to place. I remember once I was waiting for the lift and the GM of the hotel was just around the corner talking to some members of his team. when he saw me he personally escorted me down in the lift and also asked about whether I am comfortable and what i might need.

Really the service you get from the staff it seems more like a 5 * hotel rather than a 3 or 4*. The bed is very comfortable (cant really get better than this) the breakfast is also good with options for made to order eggs and bacon and some more.

I would recommend this hotel to anyone staying in Pune.

8/10

Excellent

14 Feb 2017

Dipayan

Convenient & clean hotel within reasonable rate

Decent stay. Nothing special. Housekeeping - I would rate 5/10 - could have been better. Restaurant staff service is quite good. Bar service is good as well. Front desk could have been better but otherwise quite ok.

Family

8/10

Excellent

13 Feb 2017

Verified traveler

Nice hotel.rooms are small. But staff is polite and helpful.

8/10

Excellent

20 Dec 2016

gitanjali

Good location with good staff

Good, early breakfast, Good staff

6/10

Pleasant

15 Dec 2016

Verified traveler

Nice hotel but horrible front desk

I had arranged around 6 rooms for my friends who were in Pune for my wedding. Before the first one of them checked in, I personally went to the hotel and paid for all the rooms with my card (since it was a pay later option from hotels.com). I made sure to tell the front desk that none of the guests should be bothered with payments, etc. Next day, when the second friend was checking in, the front desk asked him for a payment again! He was about to pay, but thank god that my other colleague who was receiving this friend called me to warn about this. When I called Ibis to inquire, they said that they'd received payments only for 5 rooms. When I asked them to double check, then they admitted grudgingly that I had paid for all the rooms. This kind of service is not expected from Ibis, and is very embarrassing. Really bad experience with check in and the communication between the OTA and the front desk, etc.

Family

8/10

Excellent

27 Nov 2016

Nice hotel..

Nice cozy and clean stay.. food needs to be improved though.. rest everything is excellent.. good for business trips or a tour centred out of Pune

8/10

Excellent

20 Nov 2016

Swastik

Nice property. Well maintained as well.

It was a good experience. Breakfast spread needs to be looked into.

8/10

Excellent

05 Nov 2016

Verified traveler

Rooms are good.
Staff members are co-operative.
Rooms are spacious.

6/10

Pleasant

16 Oct 2016

Sanjulee

The bathroom is not good

It's my first stay, I wouldn't stay again. Maybe it's good for corporate who just need to stay for a night.

8/10

Excellent

12 Oct 2016

Verified traveler

Airport Hotel

Close proximity to the airport. Ideally located to access various business hubs.

4/10

Poor

23 Aug 2016

Capt Saibal

Delayed Room service.

Too commercialised. No toiletries. No soap replenishment. Storm and bathroom size small as compared to Hayaat and Radison Blu. breakfast options limited. You pay less but you get more less than what you pay for.

6/10

Pleasant

29 Jun 2016

Verified traveler

Just fine!

Reasonably comfortable.

Family

6/10

Pleasant

11 Jun 2016

PMK

Contrary to what was told as valid documents for check in, Guests to note that Hotel does not accept PAN Card (issued by Govt of India), instead accepts Driving Licence issued by any State Government.

6/10

Pleasant

05 Jun 2016

srikanth

Was given a smoking room and the floor had guests who were loud and partying till late . After I spoke to the front desk they did intervene and quietened down .
Staff was polite and very helpful .

Partner

6/10

Pleasant

29 Mar 2016

Amit

Strictly a business hotel

Hi,
Buffet breakfast was the best thing about our stay for one night in the hotel.Room was too small for my liking. its a good business hotel.not for leisure family stay.

Family

10/10

Exceptional

20 Dec 2015

Kubair R.

Short stay

The short stay at Ibis was great,excessive security was not our way time consuming, staff was informed of guests and helpful when necessary ,like arranging taxi,and surrounding shoplifting mall,overall it's good location at airport.

Partner

8/10

Excellent

14 Dec 2015

Verified traveler

Good hotel with good location

There were few hicupps but were resolved quickly. Overall a comfortable 2 weeks stay.