Kimpton Kitalay Samui

Thailand , Koh Samui
Koh Samui, 10/78 Moo 5.Bophut.
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50 reviews shown

10/10

Exceptional

16 Apr 2026

PANCHALEE

Everything Amazing! Definitely back again

10/10

Exceptional

18 Feb 2026

Leslie

We ended up staying at the Kimpton because we had booked another hotel through Expedia that was unclean, run down and unacceptable. We ended up
Staying at the Kimpton which was a beautiful resort. Absolutely 5 star. It was clean, staff was exemplary

10/10

Exceptional

07 Feb 2026

roli

Amazing hotel

10/10

Exceptional

30 Jan 2026

elena

Amazing resort. Beach is OK.

Leisure

10/10

Exceptional

20 Jan 2026

Danelle

Beautiful views, clean rooms, very attentive and lovely staff. We loved all the pools and our son had a blast at the kids club.

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Natalie

Great staff.

Partner

8/10

Excellent

26 Nov 2025

Vikie

The team and service were fantastic. VEry accommodating with late check-out when possible. The hotel itself is beautiful, but there was major construction happening in the pool area, with loud noise throughout the day. I wish I had known about the renovation ahead of time, as I likely would have chosen to stay elsewhere during that period.

Partner

10/10

Exceptional

12 Jul 2025

Jennifer

Great resort and attention to detail by the staff. Some of the things stated were cancelled due to private events which was disappointing. Having said that, it was a lovely resort.

Leisure Family

10/10

Exceptional

16 Jun 2025

Roopen

Stunning

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Elizabeth

Fabulous

Fabulous! I would give this place as many stars as I could - it’s wonderful. Thankyou for a lovely stay

Partner

10/10

Exceptional

22 Mar 2025

Erin

Fantastic resort with the warmest staff

Leisure Self

6/10

Pleasant

03 Mar 2025

RAFFI

The villa with a private pool and beach access was a mixed experience. While the private pool was excellent, the overall design of the villa left much to be desired—the bathroom and closet were in separate structures, requiring us to go through multiple doors just to access them. There was no proper work sitting area, which made it inconvenient for those needing a workspace.
The hotel’s beachfront was disappointing—the grass around the villa was not maintained, the beach was not cleaned, and the waters in front of the hotel were full of rocks, making them unusable. The hotel made no effort to clear them or provide any special beach facilities for guests, and service on the beach was nonexistent.
Service overall was polite but not at the level of pampering we expected from a 5-star hotel in Thailand. Dinner at the hotel was below par and overpriced, as was the BBQ night on the beach. However, the seafood restaurant was excellent.
Overall, while the villa’s private pool and polite staff were positives, the lack of maintenance, poor design choices, and underwhelming dining experiences make it hard to justify the price. A decent stay, but not the luxury experience we expected.

Leisure Friends

10/10

Exceptional

20 Dec 2024

Adi

The hotel is incredible!!!!!

6/10

Pleasant

16 Dec 2024

Verified traveler

The room was good but I had some issues with the balcony and I didn’t get proper service. Location is not the best, not much to see or do outside of the resort.

Friends_and_family Family

8/10

Excellent

10 Dec 2024

Sebastian

Hotel is nice and staff very friendly. However the hotel is not a 5- star hotel, specifically when it comes to food and and service in the restaurants. This is a 4 star hotel, specially compared to the six senses, which is approximately the same price

Business_and_leisure Partner

10/10

Exceptional

09 Dec 2024

Iuliia

Our fav hotel in Samui!

It's one of our favourite hotels in Samui! Every single member of staff was very very friendly - we honestly felt like home! We were impressed with little details such as - the hotel learned our routine (e.g. we kept ordering a bucket of ice for 2 nights in a row, the next day a bucket of ice was proactively delivered to our room), or \"sweet dreams\" postcards and sweet snacks delivery before bed time. Thank you Kimpton Team!

Partner

10/10

Exceptional

05 Dec 2024

Marina

Fairly new hotel, amazing staff, great service, great rooms, very pet friendly.

Leisure Pet

10/10

Exceptional

04 Dec 2024

Marina

Traveled with my 2kg yorkie and we are so happy to have found a new hotel that is comfortable, beautifully decorated and also pet friendly!!! (some hotels allow your dog in the room but not at the restaurants, pool or beach areas.

We extended our stay for a few more days!!

The staff is very nice and helpful, the food at the restaurants is really good.

We would come back !!

Leisure Pet

8/10

Excellent

31 Jul 2024

Andreas

Nice rooms and buildings, for families NOT relax

Nice hotel with clean rooms. Service is a bit hit or miss and the high standards of the room and bar are not replicated in other areas especially the pool and beach furniture. Also it is a kids and family hotel so if you want peace and a pool without kids playing then book another hotel.

Partner

10/10

Exceptional

27 Jul 2024

William

The property was an oasis compared to what was surrounding the hotel. It was beautifully maintained by extremely professional and curtious staff. My only wish was for the dining areas to have an AC option as somedays were so hot and humid that you just wanted to not sweat while eating. We ended up ordering in the last day just to avoid the heat.

Leisure Family

10/10

Exceptional

09 Jul 2024

Leighton

Perfect family holiday for relaxation and rest. Impeccable accommodation, great food options and super friendly and helpful staff.

Leisure Family

10/10

Exceptional

30 Jun 2024

Beverley

Beautiful Property and we really enjoyed a relaxing and comfortable stay. We hope to return again soon.
Great helpful and well trained staff.

Leisure

10/10

Exceptional

26 Jun 2024

Dharmeshkumar

i like everything

10/10

Exceptional

12 Jun 2024

Brodi

Amazing stay!

Amazing property, staff, room and food. We had a beach villa that was spacious with beautiful views of the ocean. I loved the separation of the sleeping area and the bathroom/dressing room. The room service was on point…both service and food. We had a personal assistant with the villa and Naomi was on top of all our needs and requests. The pool was refreshing and needed because the tides were low all day. The only bummer.

Partner

10/10

Exceptional

12 Jun 2024

Brodi

Amazing stay!

Partner

10/10

Exceptional

09 Jun 2024

Brodi

Amazing stay!

Partner

10/10

Exceptional

31 May 2024

Elaine

The staff are helpful. Quiet and comfy . Breakfast is amazing

Leisure Partner

10/10

Exceptional

11 May 2024

sunny

Excellent hotel. Our family had a very relaxing time at this resort. Food was great, staff were super friendly, and the views were amazing. I definitely plan on coming back to this property.

Leisure Family_with_children

6/10

Pleasant

06 Mar 2024

Verified traveler

The check in policy is very bad.

Leisure Friends

10/10

Exceptional

24 Feb 2024

Diane

We stayed in a fabulous ocean front pool villa, spacious, clean, & a good size private pool
Check in was smooth & professional
Breakfast had a great selection & the breakfast team were great, friendly & patient during a very busy service
Had dinner at Boho also, great quality food & again the team were excellent
We enjoyed our stay very much

Leisure Partner

10/10

Exceptional

23 Feb 2024

VIRAL

Amazing hotel

Business Partner

6/10

Pleasant

19 Feb 2024

stephen

Nice ,but stay elsewhere

Lovely hotel . Poor beach and zero environmental concern to address or preserve .

Friends_and_family Family

8/10

Excellent

16 Feb 2024

stephen

Great staff and rooms but won’t be returning .

Very nice staff ( Love /Eho / Peter ) and all at Shades bar but the beach cleanliness is awful for the prices charged .
There is cosmetic attention to the environment, the pollution on the beach was just observed. To date no response from IHG . Stay elsewhere if you value the beautiful environment.

Friends_and_family Family

8/10

Excellent

10 Feb 2024

kholood

The overall property design and architecture was beautiful. We loved our room which was a family suite with lagoon access and had a beautiful spacious terrace. Having the kids tent in the room was a lovely touch as well. The walkin closets are poorly designed unfortunately so they dont carry much.
The natural beach is amazing but staff dont do a good job of keeping it clean of debris and plastic which is very unfortunate as it gets in the water and you find yourself swimming in trash.
Our biggest issue was with service where we had to wait unreasonable amounts of time at restaurants especiallt breakfast. It appeared the hotel was understaffed and mismanaged. We also did not appreciate the lack of interest and care from the kids' club staff who eventually we felt we could not trust with our kids. This resort could be so much better with the right management and care.
Shout out to Naomi for all her help!

Leisure Family_with_children

2/10

Poor

30 Dec 2023

JAEHEE

Very Stuffy feeling. Very closed off property. View is very narrow and cannot see the ocean from the balcony well. Entire property is very dark interior… breakfast is not that great. Staffs are not kind or even saying hello to the guests when you pass them. Naomi in the front desk and some other ppl were really nice, only one guy for the luggage he is super kind. I stayed Centara Reserve right before this stay. Their customer service is top notch and incredible. I am not sure what this is, it is almost same level hotel but it is really sky vs underground feel. It maybe bcz this is under Intercon group the bigger you get the less you care too much for your guest. I do not recommend this hotel to anyone. If you want better wide open ocean and view and bright sunny space better stay other places. The room was also not cleansed all the dirty plate they left the cake on.

Leisure Family_with_children

10/10

Exceptional

27 Mar 2023

Kelli

What an amazing hotel!!! We have been travelling Asia for 9 weeks and 2 weeks in Thailand. This was by far the best hotel we've stayed in during our time. The moment we checked in with Barry who was absolutely incredible to the moment we checked out, we couldn't fault this hotel. All staff we encountered were happy and helpful. Nothing was a problem and always eager to help or assist. Our room was amazing, spacious and very clean. We found the food to be excellent. Really loved this hotel! Thanks for an amazing amazing stay!!!

Leisure Family_with_children

8/10

Excellent

18 Jan 2023

DANIEL

The hotel facilities and location are fantastic. However, the food is extremely disappointing, even more so due to its expense. The breakfast is good. Lunch and dinner, at Boho or by the pool very much let down the overall experience. Recommend that the hotel pays extra attention to its food offerings.

Leisure Family

10/10

Exceptional

04 Jan 2023

Jiang

really enjoy the stay in the hotel. kids friendly. nice swimming pool.

8/10

Excellent

21 Dec 2022

David

Overall the rooms and property were very nice. The downside of this resort during our stay was that the surf was very bad and the waves came right up to the property essentially eliminating the beach. If you are looking for a beach resort where you can play in the sand, layout on the beach, or swim this isn't the resort. If you are looking for a very nice hotel and plan on doing activities off resort or not interested in the beach this is a great choice.

Leisure Family_with_children

10/10

Exceptional

19 Nov 2022

Kerry Lee

Amazing property! So beautiful and stylish, attention to detail, food, etc. absolutely loved it and the location and beach

Leisure Partner

10/10

Exceptional

13 Nov 2022

John

We don’t usually write reviews but we couldn’t not. This was was best stay at a hotel my partner and I have ever had. We travel frequently and have stayed at budget to super luxury accommodations. If Kimpton Kitalay Samui is able to maintain this level of service and attention to detail, this will be a world class destination hotel (as it is currently operating). Everything from the moment we arrived at the airport terminal until we left was perfect. We tend to develop an adversarial relationship with the hotels we stay at wondering (and usually finding) how we are being taken advantage of. That was the opposite of the case here. The staff were incredible and seem to truly be working to enhance the wellbeing of the guests at every turn. it was like they were reading our minds. As soon as a need popped into our mind, there was someone subtly there with it in hand or it was already done.This is all without mentioning the facilities, unique beautiful layout of the space, etc.. we are not people who stay in our hotel, go to all-inclusives etc. we venture out, explore. But it was seriously hard to leave here. The food/drink was sooo good. One of the restaurants did a special Thai meal while we were there which was like 8 courses of super good Thai food made with high quality ingredients, more than we could possibly eat (and you could get seconds!) for like $30usd and the included breakfast would be like $100 in the US. Please don’t stay here so it is available when we come back ;)

Leisure Partner

6/10

Pleasant

07 Nov 2022

wipanun

This hotel is very new and I enjoy the hotel room and pool.

However, I think the restaurant can do better ( I also worked in hotel industry in USA as a Chef/cook)

We got the room included breakfast and dinner and I do not recommend anyone to do so :( please do not book the room with diner.

They nickel and dime you everything at dinner, unless you are super rich and have sport cars on your driveway, $7 for a bottle of water is kind of a lots even I am traveled from American and been travel from Mexico, Canadian, Bali, all over America, Maui and trust me even more expensive hotel than this we got water for free.

Dinner is underwhelming with the price point and you can see they never can fill up the dining room.

I rarely give this kind of review but from the cook/chef point of views that worked at the hotels before, I believe Kimpton can do much better just need really good chefs or food and beverage manager that can posh this property and dining room.

I might not be back just the restaurant experience but you know, there will be many tourists will come and I really do wish someday your restaurant will be full of guests that happy with the food and not $7 a bottle of water ( so many people might think it’s cheap but I think it’s too much and we paid so much for the room :(

FYI : bottle of Evian in USA the big one is about $4 and Luxury hotel in USA fill up the water in the glass for customers for free )

This is from
Someone who lives in Vail, Colorado

Leisure Family

8/10

Excellent

23 Sep 2022

Raymond

Overall v nice and good for relaxation

Leisure Partner

10/10

Exceptional

26 Aug 2022

gal

Very nice hotel. Service can be improved. But overall recommended

Leisure Family_with_children

10/10

Exceptional

24 Aug 2022

Sahil

Excellent property with great amenities. The rooms are one of the best I've seen in a hotel. It opened in 2022 january so everything is new and in the best condition. I would recommend this property to everyone looking for a great stay in Koh Samui.

Leisure Family

10/10

Exceptional

23 Aug 2022

Tobias

It was just amazing!

Leisure Family_with_children

10/10

Exceptional

01 Feb 2026

Alan

Great hotel

8/10

Excellent

26 May 2025

Anne-Maria

New and modern hotel in a peaceful setting

The room was beautiful, modern and clean and I really enjoyed my time at Kimpton kitalay. All the facilities were great. The surrounding area was peaceful. The hotel is really popular among families so keep that in mind if you are looking for adults-only holiday.

Self

10/10

Exceptional

01 Mar 2025

stefano

Tutto ottimo

Leisure Family_with_children

10/10

Exceptional

18 Jan 2025

Damon

Great staff, great hotel worth a visit!

It's a great new modern hotel with super friendly staff. Good location as well and a nice beach. Great breakfast, good restaurant, nice family activities. My only feedback is the cold water in pools. They are not heated and I think I saw maybe 2-4 people in the water during our 2-day stay. It seems common in Koh Samui not to have heated pools, but it felt a bit wasted to have the pool outside your room with direct access but it was painful to jump in.

But it would not be right of me to give any other review than 5 stars, thanks to the very friendly hotel staff.

Friends_and_family Family