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Pentahotel Kassel by IHG

Kassel-Göttingen · Germany

Bertha von Suttner Strasse, 15View location

7.8/10Very good729 Reviews
Cleanliness8.2/108.2
Service8.0/108.0
Comfort7.6/107.6
Condition7.6/107.6
Location8.2/108.2
Neighborhood7.4/107.4
Value7.0/107.0
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pentahotel Kassel by IHG

Enjoy modern amenities at the pentahotel Kassel, including a fitness center, complimentary Wi-Fi, and a cozy lobby fireplace. The hotel also offers a restaurant and bar, pentalounge, with room service available during limited hours. A complimentary daily reception allows guests to mingle, while buffet breakfast is available for a fee.

Other amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. The 137 guestrooms feature flat-screen TVs with satellite programming, private bathrooms with rainfall showerheads and designer toiletries, safes, and desks. Housekeeping is provided on request.

Located in the heart of Kassel, pentahotel Kassel is within a 5-minute drive of Wilhelmshoehe Park and Neue Galerie. This family-friendly hotel is also convenient to Loewenburg Castle and Weissensteinflügel.

Read more about this hotelShow less

A stay at Pentahotel Kassel places you in the heart of Kassel, within a 5-minute drive of Wilhelmshoehe Park and Weissensteinflügel. This family-friendly hotel is 2 mi (3.1 km) from Loewenburg Castle and 2.4 mi (3.9 km) from Karlsaue Park. Stay in one of 137 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided on request. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Green Key (Foundation for Environmental Education) Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 5.00 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Long-term renters welcome
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11.5 for children
    • Nearby parking fee: EUR 15 per day(164 ft away; open 24 hours)
    • Pet fee: EUR 20 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 25 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Hessencourrier 0.8 km / 0.5 mi
Wilhelmshoehe Park 1.2 km / 0.7 mi
Kassel Congress Center 1.5 km / 0.9 mi
Schloss Wilhelmshoehe 2.5 km / 1.5 mi
Weissensteinflügel 2.6 km / 1.6 mi
Loewenburg Castle 3.1 km / 1.9 mi
Museum for Sepulkralkultur 3.4 km / 2.1 mi
GRIMMWELT Kassel 3.5 km / 2.2 mi
Karlsaue Park 3.5 km / 2.2 mi
Eissporthalle Kassel 3.5 km / 2.2 mi
Town Hall Kassel 3.7 km / 2.3 mi
Auestadion 3.7 km / 2.3 mi
Karlskirche Kassel 3.7 km / 2.3 mi
Caricatura Museum Kassel 3.8 km / 2.4 mi
Fridericianum 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 137
  • Number of floors (main building): 6
  • Single rooms: 24
  • Double rooms: 113
  • Accessible rooms: 2
  • hotel
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  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
Show 45 more facilities & services
  • Maestro
  • City centre
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Lift access
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Conference room
  • Meeting room
  • TV lounge
  • Game room
  • Sauna
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Snacks
  • Non-smoking establishment
  • Fitness
  • Billiards
  • Bowling alleyExtra charge
  • Mini golfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin Accesible PremiumDouble or Twin • Accesible PremiumDBT.H6-PI

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    Double or Twin Accesible Premium

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accesible Premium

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 BedroomDBL.KG-PI

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI-1

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accesible PremiumTWIN • Accesible Premium • 1 BedroomTWN.H6-PI

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    TWIN Accesible Premium

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accesible Premium

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-PI

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 BedroomTWN.ST-1

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST-2

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-2

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN KING SIZE BEDTWIN • KING SIZE BEDTWN.KG

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    TWIN KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GUEST ROOMSINGLE • GUEST ROOMSGL.GR

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    SINGLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 BedroomDBT.ST-1

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUM • 1 BedroomTWN.PI

    Photos are not available for this room type.

    Pentahotel Kassel by IHG

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pentahotel Kassel by IHG

7.8
Very good
729 Reviews
Cleanliness
8.2 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.6 /10
Location
8.2 /10
Neighborhood
7.4 /10
Value
7.0 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
12 Jun 2026
Christopher
As usual excellent location ans service
Partner
8/10
Excellent
15 Jun 2025
Christopher
Location and buffet breakfast
Leisure Family
8/10
Excellent
12 Jun 2025
Christopher
Its location just next to the train station. Buffet breakfast
Leisure
10/10
Exceptional
02 Jun 2025
Gerhard
This was our 2nd stay at Penta Hotel and it was wonderful as ever. Thank you for the beautifully laid out rooms with all required amenities easily accessible. Thank you for the clean rooms.
10/10
Exceptional
19 Apr 2025
Lim
the hotel is good location to the train station the rest is ok. good breakfast selection
Business
8/10
Excellent
19 Jan 2025
Henning

Nice stay

The room was very cold when we entered. It warmed up only slowly after we turned the heat up.
Partner
8/10
Excellent
06 Jul 2024
Hui-i
We enjoyed our stay. The staff were all very friendly, proactive and really helpful. We were surprised because this is absolutely beyond the normal German hotel standards 😙
The breakfast was excellent!
Only thing we didn’t like so much was the room didn’t have A/C or fan and the room was really warm when we were there. We needed to shut the window in the middle of the night because of a thunderstorm and was bathing in our own sweat in the morning. So if we would re-visit this area again in summer, this hotel probably wouldn’t be our first choice. But all other details and services were really good!👍
Leisure Partner
10/10
Exceptional
21 Aug 2023
Christopher
Very quiet, breakfast was excellent, parking was a bit difficult.
Leisure Partner
4/10
Poor
12 Sep 2022
Kar Man
the ONLY good thing about the hotel is its proximity to the train station, literally just a 5-min walk. but that's all. the hotel room lacks air con, which made it a bit stuffy. there was no water kettle nor drinking water provided. the linen used were quite old, as you can feel and see the holes on the bed sheet and pillow covers. at the price of EUR 100 a night? definitely not worth the price. i would at most pay EUR 50. for sure I won't be back.
Leisure Self
10/10
Exceptional
22 Jun 2022
Richard

Stylish and welcoming.

Stylish hotel with great staff and lovely lobby/bar area. Good size, spotlessly clean room.

Underground parking convenient and secure.

Great breakfast enjoyed on the sunny terrace.

Will definitely return. Thank you.
Friends_and_family Friends
4/10
Poor
21 Jun 2022
Kevin

Rather shabby

In addition to the lack of AC (not surprising outside of major cities in Germany but still dismaying and disappointing on one of the hottest days of the year) I was greeted by dirty carpets and a cockroach on the bed upon arrival.
Business
10/10
Exceptional
22 Jul 2020
Maarten
Very good value for money. Nice and helpful staff. Kids-friendly
Leisure Family
10/10
Exceptional
18 Apr 2020
James

Good

Stay was very good. Hotel was clean and staff spoke fairly good English. Doesn’t have parking but it is relatively easy to find.
Business Partner
10/10
Exceptional
15 Jun 2019
Verified traveler
Nice place. Would stay there again
Great breakfast. Friendly staff
Leisure Friends
6/10
Pleasant
20 May 2019
Jorge
This was a last minute booking so the price was much higher - the reception area is part of the bar and the staff were not very helpful or friendly. There was always a queue as well and parking underground was very pricey. Rooms a bit dated and dark. Good location
Partner
10/10
Exceptional
07 Apr 2019
SN
Friendly staff. Near the intercity train station
Business Partner
8/10
Excellent
02 Apr 2019
Stanley

A

Very nice
10/10
Exceptional
27 Jan 2019
Verified traveler

Easy. Clean. Close to Train

Traveling for a film. Very accommodating to our requests traveling with lots of gear
4/10
Poor
12 Nov 2018
Danny

ok, but improvements needed

A bit of a rollercoaster stay. Firstly, when I arrived I was told that I hadn't paid, but I had - on hotels.com. They took my card details and wrote them down on a piece of paper. Isn't that illegal due to GDPR?! Secondly, I went to my room, but I was actually given a key to a room with two people in it! Only to be laid on the bed sleeping! I also booked a city view room but I was facing directly at what can only be described as a block of flats. The bed was a little uncomfortable and I could constantly hear people walking up and down the corridor above. The bar area, food and service overall was good. The wifi is slow. I would say a little overpriced but the location is great - right by the train station.
8/10
Excellent
04 Nov 2018
Nate
Perfect location, respectful staff and a nice breakfast. I would stay there again.
8/10
Excellent
23 Sep 2018
Hugh

Well located Kassel stn, nice hotel, good value.

I stayed 2 nights on a business trip to Kassel.
I did breakfast both days but didn't stay for evening meal.

Quick and efficient check-in.
Comfortable room, nice to have a large bottle of water in the room.
Good breakfast, got a little busy on the second day.
Quick check-out. Grteat value via Hotels.com
Recommended.
8/10
Excellent
19 Aug 2018
Jens-Peter

Good sleep

We came late and left late. Daughter was terribly tired and went directly to a couch in the foyer; receptionist smiled without being angry: Nice.
Room is spacious and clean; breakfast too expensive for me.
Didn't find any air conditioning; perhaps I was too tired.

Location is great to visit Kassel Wilhelmshöhe. To get to downtown choose line 1,3 or 4, and within less then 15 minutes you in the city.
Family
8/10
Excellent
05 Dec 2017
Verified traveler
After staying at a previous Penta Hotel, it was great to stay at another one in the chain, with the same funky vibe and great downstairs reception/bar/restaurant. The one in Kassel is right next to the train station and just a walk or short tram ride from the beautiful Bergpark. Despite seeming very quiet on arrival, it must have been quite busy, as we couldn't check in early and there were no tables available for dinner without a reservation (just the couches). I must also give a special shoutout for the bed - so huge and comfortable!
Partner
4/10
Poor
15 Oct 2017
Peter

Find an alternative

This hotel was one of the most expensive and worst hotels during my stay in Germany. The room has no fridge, aircon or things like coffee and tea making facilities. It was during Documenta, so things were rather full in the area.
When I tried to check in I was told by the reception staff that I needed to pay for the room as there was no record of me paying through Wotif. After telling them I had already paid they didn't believe me and couldn't find my payment. The male staff member then kept trying to serve people behind me.

They charged my credit card again, and after complaining, they then worked out that I had in fact paid already. I then had a large amount of money taken from my card and it took over one month for these funds to be available again.

It's an average hotel with very average rooms. If that's what you're after then you will be happy here.
8/10
Excellent
23 Sep 2017
Kelly

Would stay here again

The staff could have been a little friendlier, but overall I really liked the hotel concept -- and the 24-hour bar. The room was very comfortable. I'd stay at a Penta hotel again.
Family
6/10
Pleasant
18 Sep 2017
Helmut

OK for the price

I stayed here for Documenta when it was quite hard to find a room in the city. The pluses about the hotel - the rooms are large, clean, and the beds extremely big and comfortable. The lounge areas are groovy and comfortable. While not especially close to the city centre, it is easy to get into the centre by tram c.3 mins from he front door.

The hotel breakfast was OK, some good things (fresh fruit, some good pastries) but not up to high standards that I expect in many German hotels.

The negatives - no air conditioning in the room, which was OK in mid-September but in the summer would be very problematic as the hotel overlooks the main train station. So there is a lot of noise at night.

With some exceptions staff were pretty inattentive. When I arrived there was a problem with my Expedia booking. Rather than call my bank the woman on reception said that I wouldn't be allowed to stay unless I paid by cash. To my question of what I could do if I didn't have cash she suggested I would sleep rough (it was a nasty rainy night).

Internet in the room was inconsistent. When I was unable to log onto Skype for a conference call I was given a different code: apparently logging on with the room no. taps into a weaker network. I wish they'd given me this when I checked in.Another receptionist seemed reluctant to provide me with info about Documenta. Only after I insisted did she poinetd to a map on the wall. When I said I couldn't take that with me she finally gave me a map.
4/10
Poor
10 Sep 2017
Verified traveler

Small rooms. Bad service.

Bad service. Poor decor. Small stuffy rooms. No a/c
Only good thing is location
4/10
Poor
06 Sep 2017
Peter

Average and overpriced.

Upon arriving at the hotel, the staff tried to charge me again for the room, even though I had already paid through Wotif. The check-in staff didn't really know much and after he wrongly charged my card again and I asked him to fix it he told me that he would look at it later as there were other people waiting.

This hotel inflates their prices dramatically for Documenta and and it really wasn't worth the price. Try staying in another town. After my experience here I don't think I'll return to Kassel.
10/10
Exceptional
06 Jul 2017
Marsha

Perfect base for visiting Documenta14 in Kassel.

Great location for exploring the exhibits scattered around Kassel. It's next to the Kassel Wilhelmshöhe train and bus stations, but you couldn't hear either. Very comfortable beds, nice room, good shower and bath with lots of hot water. Amazing breakfast buffet (not included in room rate but less if you book in advance). Cheerful and considerate service. Comfortable and un-fussy. Would stay there again.
6/10
Pleasant
27 Apr 2017
Verified traveler
Water pipes buzzed all night.
10/10
Exceptional
30 Jul 2016
Verified traveler

Nice hotel near the train station

The hotel, staff and everything were great. The breakfast was a little expensive as was parking (1€ per hour!!). But overall the hotel was clean nice and very new. It was also difficult to find with a GPS and we had to stop and get directions to find it.
4/10
Poor
26 Jul 2016
Leonides

\"wanna be designer/ hip hotel\"

PentaHotel Kassel is a \"want to be\" designer/ hip hotel near by the train station. It has some designer elements but it is falling apartment. My bathroom was rusty and shower heads were loose. The attendance was poor. The receptionist was also the bartender and they were not clear on understanding what to do.
8/10
Excellent
29 Sep 2015
William

Vacation in Kassel

Excellent decor and modern feel. Comfortable room, with a rain-style shower head. Paid extra for the enhanced Internet but it was not fast enough to stream Netflix.
Partner
6/10
Pleasant
29 Jul 2015
jo

Close to ICE train station

This was convenient, but nothing special. The check out staff had limited English capability and we had a complicated issue that needed assistance.
4/10
Poor
14 Jul 2015
Barry B.

vacations

The hotel was hot and at check in we were told breakfast was included and when we check out we were charged 34.00 euros. Would not stay here again.
Family
8/10
Excellent
09 Oct 2014
Michel

Confortable and modern Hotel

Kind reception and service. A little bit out of the center but quiet
8/10
Excellent
23 Aug 2014
John

Nice design touches but lacking a few facilities

Decent hotel with good staff but the charge for parking is annoying, however it's close to the station so I guess most people don't mind. No aircon in the rooms so avoid staying in the summer heat.
Family
8/10
Excellent
03 Jul 2014
Sue

Funky little hotel

Room very cute and colorful. You check in at the bar as you walk in. Beds very good. No A/C and no safe so that is why I did not give it five overall. Food in the bar very good. Very close to the train station all long distance trains go from but fair distance from the centre of town. We figured we could walk but it was way too far. Take the tram. It's very easy. Beds are very good.
8/10
Excellent
25 May 2014
S418hedp

Basic hotel near train station

The hotel room was very clean and comfy. Heard that the hotel was recently renovated. The free wifi was fast as well. Too bad it don't serve breakfast. It is less than 5min walking distance from the train station which makes it accessible to eatery and some basic shopping.
8/10
Excellent
01 Jan 2014
Verified traveler

GOOD LOCATION

CLEAN AND NEW HOTEL. BUT WIFI IS NOT FREE AND IT IS VERY EXPENSIVE.
10/10
Exceptional
05 Nov 2013
Vasil

Great Hotel

No complains, excellent hotel
Family
8/10
Excellent
28 Aug 2013
Guy

Good but a bit noisy

My room overlooked the street and was quite warm hence I left the window open. There was therefore quite a lot of street noise.
8/10
Excellent
27 May 2013
1250 Guy

Clean aned Convenient

Stayed one night, hotel staff was friendly and very helpful in all respects. Room was of adequate size, quiet, and clean.
6/10
Pleasant
15 Feb 2013
Chris

Trendy but not worth it

Bad cost - benefit ratio, in other words too expensive small room and extra charge for Internet. Check in was at the bar area and the person checking me in seemed busy with other stuff and was not welcoming me at all. Other than that very trendy hotel but won't stay again...
4/10
Poor
23 Jan 2013
Verified traveler

not a 4 star hotel

While this is not a bad hotel, it is not 4 star and not worth the money. I had to pay extra for internet connection and had to buy coffee in the morning. That is not 4 star treatment. It snowed while I was there and they did not even shovel the walk in front to make it easier for clients pulling luggage. I was disappointed with what I got for the money. I couldn't even find the spa and my room key did not open the workout room, which was in a horrible closed basement.
8/10
Excellent
20 Jan 2013
John

My opinion as a senior traveller

They provide free access to blue movies but not free WiFi. In fact WiFi is expensive - Euro 5.50 a day. For me, Wifi is more imprtant than the garbage they offer. Otherwise the hotel is fine, good location.
8/10
Excellent
14 Sep 2012
goetzylla

Great Hotel for Documenta visit

Stayed in this hotel to visit the Documenta.
The staff was very helpful and friendly.
The hotel was comfy, modern and very pleasant.
Recommended.
Partner
8/10
Excellent
27 Aug 2012
Raul

Great for Documenta

Great location specially for visiting the Documenta.
8/10
Excellent
08 Aug 2012
Brian

Great location

it's just behind the train station. we didn't need a/c but was strange that there is no a/c in the entire hotel. breakfast was satisfied.
Family
8/10
Excellent
26 Jul 2012
Verified traveler

Great stay

Everything about the stay was fine, except one caveat. Having booked the hotel through a booking site more than 2 months before, our preferences (non-smoking, room to the back obviously have not been noticed). I was able to sort it out with the front desk, but still this is something that should not happen. In most hotels you are greeted and at least the receptionist mentions your preferences and if they could comply. Apart from that, great location, close to the park and a short tram ride to the city.
4/10
Poor
17 Jul 2012
mike
We were very disappointed that we werent informed about the offer you had for tickets and staying two nights at your hotel if you visited the Documenta exhibition. There were no information on your website when we booked the room or from you when we got there.
8/10
Excellent
28 Feb 2012
Verified traveler

Perfect for the short visit

This hotel is only a minute walk away from the ICE train station and all public transportation that takes you to the city centre in a few minutes. The staff is very friendly, the rooms are nice and - even though we are not a big fan of carpets - cosy. Breakfast was very good, too - they even had soy dessert.
6/10
Pleasant
01 Jan 2012
Murat

A little bit disappointed.

The sauna and sport room were under repair. We couldn't use them. The WC was not smelling good. I think the ventilation was not running. We received a modular bed for our child but without a duvet cover. Only a blanket and a pillow with a dirty pillowcase. After my request they delivered clean bedlinen. But the location of the hotel is good.
Partner
6/10
Pleasant
08 Jun 2011
Luke

Pentahotel Kassel

The Pentahotel Kassel is a standard 3 star hotel that includes all the required amenities (except air conditioning) - nice bar (with small billiards table) and lobby restaurant. The decor is cheesy European modern. It was clean and comfortable enough. On-site parking is convenient and reasonably priced. The staff, however, is below standard in the treatment we received. The front desk clerks ganged up on me upon check-in demanding a \"voucher\", which I did not have since I booked via iPhone. They finally got over it and handed over the room keys. In the morning, one member of our party enjoyed the breakfast buffet. Upon attempting to check out, the clerk argued with us for several minutes, insisting that more people had participated in breakfast. The conversation actually became heated, with her sticking her hand in my traveling companion's face before she stormed off to consult with her colleagues - several minutes later she returned and sullenly accepted payment for the one breakfast. If you find yourself in Kassel, Germany and want to stay at the Pentahotel, steel yourself.
8/10
Excellent
30 May 2011
Charles

Penta Equals Convenience

Needed to be in Kassel for a day and a half but not have to rent a car. Penta is next to Wilhelmshoe Hbrf and has convenient trolly service into Kassel proper. Hotel staff was young but very friendly and helpful. Room was quite small but adequate for only one night. Best to get a room on the back side of the building away from the station.
8/10
Excellent
21 Apr 2010
Josephine

Will go back (for business purposes).

We have used this hotel many times before when traveling to Kassel on business. Friendly young staff, good (but pricey) breakfast and the superb La Galleria Italian restaurant nearby is a big PLUS for us. This time, the housekeeping was a bit sloppy, but the missing items were brought to our room within 5 minutes.
8/10
Excellent
26 Oct 2009
Ilene

Close to train and bus stations

The room was stylish, comfortable, quiet, and spatious. (My room was double the size of the standard room which was unavailable when I made reservations.) Close proximity to the train and bus stations was a major advantage for me. Menu selections were limited, but food was very good. The very amble breakfast was not included. The free computer was difficult to use and needed constant staff intervention. WIFI was not free.
10/10
Exceptional
28 Jul 2026
Benjamin
Petit déjeuner varié.
Proche de la gare.
Salle de sport correct, tapis, elliptique et quelques machine et haltères.
6/10
Pleasant
26 Jul 2026
Thomas
Ok hotel på vej til syden ok morgenmad
10/10
Exceptional
25 Jul 2026
Vedat
Wir waren mit der Unterkunft sehr zufrieden. Gute Betten und ein sehr gutes Frühstück sind hervorzuheben. Die Mitarbeiter waren sehr nett und die Lage unweit des Bahnhofs Wilhelmshöhe ist gut, um mit dem ÖPNV die Gegend zu erkunden.
Unsere Empfehlung
10/10
Exceptional
24 Jul 2026
Robert
Frühstück war exzellent. Zimmer war sehr schön groß.
8/10
Excellent
02 Jul 2026
Ove Dahl
rart sted, gode p-forhold, men dårlige hovedpuder og ingen air-con
10/10
Exceptional
21 Jun 2026
Torben
Rent værelse
Gode trænings faciliteter
Friends_and_family Friends
4/10
Poor
07 Jun 2026
Shruti
So la-la, da die Zimmer zu warm waren und es schwierig war, eine präzise Antwort vom Personal zu erhalten.
Partner
10/10
Exceptional
02 Jun 2026
Ulrike Maria
Frühstücksbuffet und Abendessen sehr lecker. Personal sehr nett und zuvorkommend. Unser Hund dürfte mit ins Restaurant.
Betten bequem. Zimmer schon älter.
Dusche wäre besser mit einer Duschkabine ausgestattet, da der Boden im Badezimmer nach dem Duschen ständig nass ist.
Pet
4/10
Poor
18 May 2026
Frank
Das Zimmer hatte im Bad nur eine Badewanne zum Duschen. Der Wasserdruck war grenzwertig. Vor dem Zimmer war eine Lüftungsanlage die morgens um 06:00 Uhr laut brummte. Deshalb ist der Zimmerpreis nicht gerechtfertigt. Das Frühstücksbuffet war sehr gut und das Personal war sehr freundlich.
Self
4/10
Poor
09 May 2026
Rikke
Manglende instrukser i hvordan man kunne parkere og hvordan man kommer ud fra parkeringspladsen. Manglende opl om betaling etc.
men god mad i deres restaurant.
Partner
6/10
Pleasant
04 Apr 2026
Björn
God Angus hamburgare
Trevlig personal
Friends_and_family Friends
8/10
Excellent
09 Mar 2026
Anja
das Frühstück war vollkommen in Ordnung. wegen des Parkens wirden wir wegen überfüllter Tiefgarage auf das nahegelegene Parkhaus City-Centet verwiesen.
Partner
8/10
Excellent
19 Feb 2026
alina
Es war ein tolles Hotel - leider war der Sauna Bereich defekt und das war der Grund wieso wir dieses Hotel genommen haben . Schade das dieses nicht auf der Webseite ausgeschrieben war . Leider gabs da auch kein entgegenkommen mit einem Drink oder ähnliches . Das war sehr schade .
Business
2/10
Poor
27 Jan 2026
Rene
Nach einer sehr langen und sehr mühsamerAnreise, war die erste Meldung von der reifen Rezeptionistin, dass sie mich nicht im System finden könnten. Das war extrem nervig!!
Das Hotel ist sehr durchschnittlich und wirklich schlecht!! Das Fernsehen im Zimmer war kaputt sowie auch die Dusche!! Ich habe die ganze Nacht sehr gefroren!! Frühstück war ok, aber das gesamte Erlebnis war wirklich schlecht! Ich werde nie wieder zurückkehren zu Pentahotel, da es einfach zu schlecht & alt ist!!
Business_and_leisure Self
8/10
Excellent
03 Jan 2026
Thomas
Fint og moderne
Partner
10/10
Exceptional
09 Dec 2025
Peter
Zimmer war in Ordnung, Personal sehr freundlich. Lage zum Bahnhof bestens!
Frühstück war sehr gut und auch das Essen am Abend im Resti war gut!
Partner
8/10
Excellent
13 Oct 2025
Sousan
Keine frühstück gegessen
Leisure Self
10/10
Exceptional
12 Oct 2025
Erik
Parkering på vejen lige foran hotellet var OK. Der er parkeringskælder mod betaling.
Partner
8/10
Excellent
30 Sep 2025
Monika
Zimmer war sauber.
Friends_and_family Friends
4/10
Poor
16 Sep 2025
Hans-Ulrich
abgewwrackt
8/10
Excellent
06 Sep 2025
Verified traveler

Ausstattung im Mindeststandard

Das Bad ist überholungsbedürftig. Die Dusche befindet sich in einer Badewanne, ohne Duschvorhang. Man duscht bei aller Vorsicht dann auch das WC mit ab. Natürlich kann man danach auch wieder alles aufwischen und trockenwischen, aber Komfort sieht meines Erachtens anders aus.
Der Föhn läuft auf höchster Stufe leider nur wie ein laues Lüftchen.
Das Fersehprogramm war ohne ARD....vielleicht auch nur auf unserem Zimmer, aber wir haben es nicht geschafft, es sichtbar zu machen.
Ansonsten war der Aufenthalt sehr angenehm.
Die Betten sind schön groß und die Matratzen sehr bequem.
8/10
Excellent
15 Aug 2025
Alexandre

Bon hôtel

Hôtel de qualité bien localisé. Le personnel est sympa et le petit déjeuner qualitatif.
Seul petit bémol l’absence de climatisation.
Business
6/10
Pleasant
28 Jul 2025
Martin
nützlich für Reisehalt und Besuch Wasserspiele Wilhelmshöhe
Leisure Partner
4/10
Poor
13 Jul 2025
Peter
Um 08.30 Uhr gab es kein Brot und keinen Lachs mehr. Der Rest war sehr „übersichtlich“.
Business_and_leisure Partner
8/10
Excellent
01 Jul 2025
Timo
Wie von Penta erwartet. Stylish, unkompliziert und gutes Essen!

Ne Klimaanlage im Zimmer wär schön gewesen.
Leisure Friends
4/10
Poor
30 Jun 2025
Gerhard
Nach der Buchung erhielt ich vom Hotel Eine WhatsApp eine als \"Ausfragerei\" empfundene Nachricht in englisch.
Mir war die Beantwortung in englisch nur schwer möglich.
Daher habe ich eine WhatsApp mit Buchungsbestätigung und Eingangsbestätigung leider erfolglos gesendet.
Auch die später Anmeldung an der Rezeption war trotz des sehr freundlichen und verständnisvollen Mitarbeiters unangenehm aufwendig kompliziert. Das Zimmer war in einem mittelmäsigen Zustand. Die Duschbedienung war kompliziert und das erste Duschwasser stank wie Jauche.
Bei der Anmeldung hatte ich nach einer Kasseler Spezialität nachgefragt. Nach Erkundigung wurde mir gesagt: Die gewünschte Speise sei Bestandteil der Menükarte. Als ich diese Abens essen wollte stand diese nicht auf der Karte. Auf Nachfrage wurde mir in einem spöttischen Ton gesagt: Das gaben wir schon längst von der Karte genommen.
Zum Frühstück nehme ich immer gerne etwas kaltes Wasser in meinen Kaffe. Da ich keines fand, fragte ich nach. Mir wurde gesagt ich könne mir an der Rezeption ja welches holen gehen. Also auf diesen mangelhaften Service werde ich zukünftig verzichten. Ich reise viel und bin schon in zahlreiche Hotels gewesen.
In einem Penta Hotel das erste und das letzte Mal
Leisure Self
10/10
Exceptional
22 Jun 2025
Fredrik
Fantastiskt bra för pengarna
Business
4/10
Poor
05 Jun 2025
Edda
Ich habe als Einzelperson ein Doppelzimmer gebucht. Erwartet habe ich ein großes Bett und keine Einzelbetten. Schon das zweite Mal, daß man sich mit einer dummen Ausrede rausgeredet hat..
10/10
Exceptional
02 Jun 2025
Anne
Alles bestens
10/10
Exceptional
02 Jun 2025
Anne
Perfekter City Trip Sauna, Dart Billard und PlayStation, Kinderkarte
Ruhige Lage direkt am Bahnhof
Leisure Family
8/10
Excellent
18 May 2025
Klaus Dieter
Gute Lage, freundliches Personal. Dusche war umständlich zu bedienen.
Leisure Partner
6/10
Pleasant
09 May 2025
Lovisa Maria Stina

Slitet men bra läge och god frukost

Slitet men trevlig personal och perfekt läge när man reser med tåg och vill besöka bergparken. God frukost med hembakt bröd osv. Lyhört rum
Friends_and_family Family
8/10
Excellent
22 Mar 2025
Helene
Trevlig restaurang och lätttillgängligt hotell.
Partner
10/10
Exceptional
21 Mar 2025
Verified traveler
Ich komme immer wieder in dieses Hotel. Immer freundliche Mitarbeiter*innen und immer sehr sauber. Tolles Hotel-Team!
Partner
10/10
Exceptional
17 Mar 2025
Simone
Tolles, ruhiges Zimmer & grossartiges Frühstück!
Sehr nette Menschen, gern immer wieder!
Leisure Partner
8/10
Excellent
02 Mar 2025
Maria
Das Zimmer war ruhig und die Betten bequem.
Das Personal war leider weniger Service orientiert. Zum schlafen kommen wir aber gerne wieder!
Leisure Partner
2/10
Poor
27 Feb 2025
Morten
Hotellet vælger at gennemføre et massivt rør arbejde på varme radiatorer kl 0800 om morgen hvilet betyder at søvn ikke er muligt.
Flabet kommentar fra personalet efterfølgende..
Business
8/10
Excellent
09 Feb 2025
Martin
Alles gut!
Leisure Friends
4/10
Poor
07 Dec 2024
Verified traveler
Alles ziemlich ab gewohnt und zusammengewürfelt teilweise sehen die Möbel aus wie vom Sperrmüll
Business
10/10
Exceptional
29 Nov 2024
Adrian

Super Hotel

Ein sehr schönes Hotel. Alles in allem absolut zufrieden. Sehr empfehlenswert.
Business
6/10
Pleasant
16 Nov 2024
Ulricke
Direkt am Bahnhof
10/10
Exceptional
09 Nov 2024
Verified traveler
Es war wieder alles richtig super
Partner
8/10
Excellent
03 Nov 2024
Thomas

Preis Leistung liegen leider weit auseinander!

Das Hotel ist meiner Meinung nach in die Jahre gekommen. Das Zimmer war sauber, das Bett war bequem, was man von den Stühlen nicht sagen kann. Aufgrund der Philosophie des Hotels wurden die Zimmer an den drei Tagen vor Ort nicht gereinigt. Gern wird das als nachhaltig verkauft, Hat aber nur kaufmännischen Hintergrund. Der Service war für ein solches Hotel eher schlecht. Abends mussten wir 30 Minuten warten, bis Man bedient wurde. Schon bei der Anreise Musste ich zweimal mitteilen, dass das Tor von der Tiefgarage nicht aufgeht. Erst dann hat man sich Aufgemacht, dies zu kontrollieren. Meines Erachtens ist das Preis-Leistungs-Verhältnis in keiner Relationen. Der Tagessatz für die Tiefgarage ist mit 20 € und das Frühstück mit 23 €. Schon happig.
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Location & surroundings

Pentahotel Kassel by IHG
Bertha von Suttner Strasse, 15, Kassel, Germany

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Pentahotel Kassel by IHG

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