Name: Golden Tulip Kassel Hotel Reiss
Address: Werner Hilpert Strasse, 24, Kassel, 34117, DE

2/10

Poor

27 Jun 2026

Karl von

Only reason we booked two rooms at this hotel is because they advertised having air conditioner; well it wasn’t working because it was to hot…no good restaurants in the area either and lobby below was to hot to have a drink in the bar..only good thing was easy parking!

Business

8/10

Excellent

15 Apr 2026

Ewan

Check in staff were very welcoming and helpful. The room was basic but well maintained and had tea/coffee machine.

Location next to Kassel HBF so easy access to trains and bus transport.

Self

10/10

Exceptional

21 Dec 2025

Heidi Ida

Wonderful room super clean great service. The hotel is just excellent and the location perfect.
We enjoyed our stay very much

Partner

10/10

Exceptional

15 May 2025

Verified traveler

Very quiet, clean, and comfortable stay. The location was convenient and made it easy to visit the old town. The parking lot felt a bit open and could have used a bit more security, but overall, everything was great. Would definitely stay here again!

Friends_and_family Friends

10/10

Exceptional

03 Mar 2025

Martin

Very nice hotel next to the train station and right in the middle of the city. Good breakfast!

10/10

Exceptional

01 Oct 2024

Paul

Nice rooms

Leisure Self

6/10

Pleasant

31 Aug 2024

Amer

Air-conditioning was a bit low plus the locker was broken but good spot to stay in

Leisure Partner

10/10

Exceptional

01 Jun 2024

Erika

Perfect location for getting around

Great staff, very friendly. Super breakfast options. The hotel is on the older side, but it is very clean and comfortable. Overall a great choice for a couple nights exploring this interesting town.

Self

10/10

Exceptional

30 May 2024

Verified traveler

Very nice hotel

Very nice hotel, very convenient for Kassel Hbf station

Self

6/10

Pleasant

06 Jan 2024

Wioletta

Very average standard

Bed comfortable and room clean. Ripped curtains, door frame broken, looks like someone forced it… we stayed in room 224.

8/10

Excellent

19 Jul 2023

Rosie

Air conditioning didn’t work on our room. Staff quickly offered to change us to another room.

Leisure Family

10/10

Exceptional

10 Jun 2023

David

Good location, good staff, and good facility.

Leisure Partner

6/10

Pleasant

30 Jul 2022

terri

Great location but furnishings very shabby and not much hot water

Leisure Friends

4/10

Poor

19 Jul 2022

Anders

No bed for the child

We had payed for 2 adults and a child at 10 years old. There was no bed for the child and the receptionist said that the child could sleep in the bed with us. She said that it was Hotels.com that made and mistake and not the hotel- it was a vary bad experience

Friends_and_family Family

4/10

Poor

14 May 2022

Karina

Area outside of the property looks super sketchy and run down but ill say its normal since the main train station is a short walk away and theres tons of foot traffic. This place has free parking which is obviously great! Here are some of the not so great things: the building faces the sun so it was super hot in our room, the AC unit does not do the bare minimum so we had to open up the window which if you're ok with outside noises you'll be good otherwise you'll have an uncomfortable night. The police station is right next door so be prepared for random loud sirens throughout the night (extra loud if the window is opened). The shades in the room are not the widest so don't expect a super dark room, it was super hard falling asleep since there was still tons of light out. The amenities are also not the greatest, they had a vending machine but it was out of order which sucked because the drinks at reception were more expensive. I dont think I would come back to stay here again.

Leisure Family_with_children

10/10

Exceptional

18 Apr 2022

Richard

Stayed on Easter, there were several cafes, and restaurants open within walking distance.

Business_and_leisure Family

10/10

Exceptional

15 Aug 2021

Inon

nice hotel, cheap prices, centrally located

We stayed in the hotel two nights, the second time, in a few years. The room was very comfortable and large (we had the suite). The hotel is centrally located, right next to the central station and within walking distance from the center. There is free parking nearby. The price relative to the room we received was excellent.

Partner

10/10

Exceptional

25 Jan 2020

Simon

... nice Hotel with friendly service ...!

Business

10/10

Exceptional

22 Aug 2019

Verified traveler

It has a spa and sauna. It also had a small safe for personal use. Unfortunately, my boyfriend and I are heat sensitive, and the AC on max provided little relief.

Leisure Partner

4/10

Poor

13 Aug 2019

Ggh

Room wasn’t cleaned; garbage bin was still full from previous guests and one of the bath towels had a massive hair ball attached to it.
When we informed the front desk, we got a halfhearted „oh, that is bad“ and we were sent off. No real apology, no „can we help/do something for you“, nothing!

Leisure Partner

6/10

Pleasant

02 Jul 2019

Verified traveler

Property is nice inside and clean. Area around hotel is kind of random and sketchy people around the main train station.

Leisure Family

10/10

Exceptional

22 Jun 2019

Verified traveler

Very friendly. When our TV did not work they quickly moved us to another room.

Leisure Partner

10/10

Exceptional

12 Mar 2019

Verified traveler

The hotel was great, nice rooms, great service, excellent breakfast!

Business Partner

10/10

Exceptional

10 Mar 2019

Suki

Had a really night one night stay at Grand Tulip. Rooms are clean, bed is large and very comfortable, bathroom is nice. I used the small gym facility downstairs and the sauna, which were so nice! Located directly off the Kassel Hbf, one minute walk which was really convenient since I arrived late in the evening. The front desk staff helped me find my bus transportation to my next location after I checked out and printed out directions, very helpful. Great experience overall and would stay there again.

Business Self

8/10

Excellent

15 Feb 2019

Wayne

Very helpful staff and relaxed environment

10/10

Exceptional

21 Jan 2019

Verified traveler

Small hotel but clean and easy going.
Stall very nice and warm welcoming.

Business Self

10/10

Exceptional

13 Dec 2018

Verified traveler

Close to down town area, near everything. You can basically walk to any attraction and restaurants in the area.

Business Self

8/10

Excellent

06 Oct 2018

alan

Everything was top notch for the low price. However the neighborhood was not in an area where there were nice restaurants that you could safely walk to.

Partner

8/10

Excellent

17 Sep 2018

Mark

Great location across the street from the train station

10/10

Exceptional

24 Jun 2018

Rolf

excellent staff

Excellent convient hotel, staff is friendly and supportive breakfast only 10 euros now !!!

8/10

Excellent

24 Jun 2018

Rob

Nice hotel, easy parking and helpful on reception

10/10

Exceptional

18 Jun 2018

Mona

Very Good

Clean and comfortable. Very nice breakfast and courteous staff. Spaciouus Parking area. Only stayed one night passing through to visit friends so did not have a chance to check out the surrounding area.

Family

10/10

Exceptional

12 Jun 2018

Laina

Well maintained hotel.

Nice hotel. Immediate area is so-so. But lots a block or 2 away.

Partner

6/10

Pleasant

07 Jun 2018

Jørgen M.

I may return if they renovate and modernize

Location ok; but the overall impression is of a three star hotel pretending to be four star. Very much run-down, in dire need of complete renovation

Friends

8/10

Excellent

04 Jun 2018

Verified traveler

it was nice- the only negative being next to the old train station, casinos and strip clubs.

positive- newly renovated and close to the walking district

10/10

Exceptional

20 May 2018

Arran

Good location

Good location, clean hotel with all that you require.

8/10

Excellent

11 May 2018

Kim

Great location.

Th hotel is situated very near the old town. We had a room with a balcony that looked over the park and some lovely Hills nearby. The breakfast was outstanding. There were no toiletries in the bathroom, which appears to be the case in most four star German hotels.

Friends

10/10

Exceptional

08 May 2018

Eugene

GREAT VALUE.

Great location - across from Bahnhof. Easy walk to central pedestrian / shopping. Did not see what other reviewers described as not so good area. Clean, guiet, easy in and out. Would go out of my way to stay again.

Partner

8/10

Excellent

30 Mar 2018

JC

Good hotel in an unpleasant area of town.

it is a decent hotel, good breakfast buffet and clean spacious rooms. Friendly reception team.
Biggest downside was the local area ( station, drunks, big busy police station and several stripclubs and gambling establishments).

Family

10/10

Exceptional

26 Jan 2018

Wauter

Had a good stay.

Hotel has a good location and free parking. Breakfast is ok but could be better. Nu bathroom/shower had some bad spots in the corner which werent clean.

8/10

Excellent

27 Sep 2017

Raymond

Good visit to Kassel. Hotel nice and close to the centre. Staff-- superb.

Partner

10/10

Exceptional

20 Sep 2017

Verified traveler

Excellent hotel

It is located in very convenient and safe area. Room itself is impeccable, clean and quiet. Bedding is comfortable. Staffs are friendly. I can't expect more. I really enjoyed staying here and definitely use it again when I visit Kassel for next Documenta.

6/10

Pleasant

09 Sep 2017

Gary S.

clean and convenient, but noisy and pricey breakfa

decent, clean rooms. Breakfast is expensive for what you get. There is a night club/disco (\"A.R.M.?\") next door that was loud enough to keep me awake at 4am (it wasn't loud, but we could hear the thump thump thump ...). It should be okay on a high floor or facing away from the club.

Family

8/10

Excellent

04 Sep 2017

Verified traveler

Perfect location and large rooms

I had a great stay at the Golden Tulip Kassel. I was there for documenta, and the hotel was ideally located and very comfortable. The room was large, and the bathroom was recently updated with a fantastic shower--perfect after a long day of art viewing. I'd definitely stay here again!

10/10

Exceptional

24 Aug 2017

Verified traveler

perfect location close to the train station. Clean with great service and great staff

8/10

Excellent

07 Aug 2017

Verified traveler

very convenient to the train station and a great home base while visiting for Documenta

8/10

Excellent

29 Jul 2017

Joseph

Pleasant and convenient

Nice modern design and very clean room in a location (near the train station) where you don't always find these qualities. The air conditioning for the hotel as a whole was not functioning during my stay, but the staff were apologetic and provided electric fans that were an adequate substitute, given the mild weather.

10/10

Exceptional

22 Jul 2017

Verified traveler

Reasonable Hotel

Good quality middle of range hotel - main thing was that it was clean and within walking distance to amenities, which it was. Would stay again.

Family

8/10

Excellent

16 Jul 2017

James

Good central location

Very good generally. My only quibble was the temperature control in the room was not very effective - far too hot at night.

4/10

Poor

08 Jul 2017

Verified traveler

Too little for the high price paid. Expected more.

6/10

Pleasant

06 Jul 2017

Jennifer E

Convenient over all

Super convenient to the train station. Have a new fitness room. Only frustrations were a pre 9am knock for room clean, and then never came back later... just a bit too early.

10/10

Exceptional

20 Jun 2017

Verified traveler

Great hotel next to the train station.

What a great hotel. Right next door to the train station and close to everything for walking around Kassel. Perfect for Documenta, as it is close to everything but also slightly away from the crowds and hecticness. Highly recommended.

Partner

8/10

Excellent

19 Jun 2017

Verified traveler

Good stay for the Documenta 14 & Station

At 8.30am, suddenly a cleaning person came in as she was knocking i.e. we could not ask her not to come in or no requirement of room service on our day 2 of staying. It is only shower in the bathroom, but if you are not bothered by this, it is great for access to the town centre, station, bus, tram (with a bit of walk) and Documenta venues.

Partner

8/10

Excellent

18 Jun 2017

Verified traveler

So so

Location fit for us and free car park!
However, the a/c is horrible, keep in room temp. even adjusted and the fridge is not cold enough!

Partner

8/10

Excellent

27 May 2017

Donald

GOOD PLACE TO STAY IN KASSEL

Nice hotel. Area was a little rundown but not a problem. Parking was easy. Good breakfast. Had a hard time finding the hotel. Sign says Reiss Hotel...not Golden Tulip.

Partner

10/10

Exceptional

26 Apr 2017

Kirsten

Spacious and good location

The hotel was very nice, and the staff was great. Our room was very spacious, which is nice to have with a 2 year old. Breakfast was good as well.

10/10

Exceptional

24 Apr 2017

Vance

Great experience

Super wonderful, the staff were thoughtful, accommodating, and friendly. I would live to stay again.

Family

8/10

Excellent

04 Apr 2017

Werner

Conveniend and cleen hotel, next the Rail Station

Easy parking but very old and disrupted

Family

8/10

Excellent

08 Dec 2016

Verified traveler

easy and comfortable, one night stay. business city and business hotel

10/10

Exceptional

09 Oct 2016

Milton

Nice hotel. Very friendly and accommodating staff.

Enjoyed my stay here, despite the small room size. I arrived several hours early, but the staff provided Internet connectivity, coffee, and water while I waited for check-in time. Will definitely use again

10/10

Exceptional

19 Aug 2016

Verified traveler

Okay

The hotel was beautiful and the staff very helpful.

10/10

Exceptional

07 Aug 2016

James

good location & free parking

Convenient and in central location

Partner

10/10

Exceptional

05 Jul 2016

Verified traveler

Perfect

Nice hotel, professional staff and excellent location. Spacious free car park behind the hotel.

8/10

Excellent

26 Jun 2016

Verified traveler

good

good

10/10

Exceptional

05 Jun 2016

Richard J

Passing through

We were just passing through, so location wasn't that important. This hotel is close to train station and some streets not so attractive. Also hotel parking is behind the hotel and has bad paving. Unloading luggage is also problematic since the entrance is one story above steers level with stairs, so need to walk further to use side street access.

Partner

10/10

Exceptional

16 May 2016

Beat

Perfect central location

Hotel outside nothing special, but rooms nicely renovated

Partner

10/10

Exceptional

16 May 2016

Verified traveler

-very good
------------------------------------------///////////////--------------------------

10/10

Exceptional

01 May 2016

Fitzgerald's

Exceptional Accommodation

A refreshing exception to the norm. The hotel looked average until entering then it became evident it was ultra modern with quality fittings everywhere. The type of hotel you do not want to be leaving when the time comes to go. The staff were very friendly and helpful.

The dining room was delightful and sadly only for breakfast. The breakfast was one of the best you could find anywhere as everything was thought about and provided.

8/10

Excellent

05 Feb 2016

Verified traveler

Hotel Reiss good points with limitations.

Hotel was well furnished and rooms were of a good standard. The restaurant only opened for breakfast, no food available at any other time and on Sundays there is no Bar.

Partner

10/10

Exceptional

01 Jan 2016

Renata

Great staff. Nice Hotel. Great room.

We spent 2 nights at this hotel, and we liked it. The staff is very friendly and gave us an upgrade. I would definitely stay there again.

Partner

10/10

Exceptional

26 Dec 2015

Laren

Great hotel in a lovely little town

Great hotel with friendly staff.

Partner

8/10

Excellent

05 Sep 2015

Graeme B.

Excellent rooms and friendly staff

The rooms are of a high standard and the facilities are very good. Super breakfast. Wifi a bit on/off. Don't be put off by the rather rough looking car park at the rear. Inside the hotel is great and tremendous value for money for such a high standard of room. Special mention for the very friendly and efficient staff.

8/10

Excellent

30 Aug 2015

Olivier

Nice hotel close to the train station in Kassel

The hotel is not easy to spot from the outside. No clear sign. Also difficult to locate the parking lot for the same reason. Exterior appearance is very plain. But once you step inside the modern design is quite apparent. The suite we had on the top floor was well designed: very modern bathroom, nice bedroom and a small living room with desk and sofa to relax.
For international people TV had a very limited choice of,options and nothing international. there is also no restaurant in the hotel but they do serve breakfast (buffet).
Quite a range of restaurants within walking distance.
For the famous Kassel park it is about 10 min away by car. Or by tram.

6/10

Pleasant

27 Apr 2015

Jeppe

Modern and clean hotel but simple. No romance.

The hotel is OK for one or two nights but very little atmosphere.
Clean room - a lot of parking next door.

Partner

8/10

Excellent

21 Mar 2015

Verified traveler

Totally recommended

This is a surprisingly good hotel. I was expecting something more simple, but was pleasantly surprised when I got here. The hotel is modern and very well appointed. The room is spacious and comfortable. Breakfast is of high variety and quality. Its location was not the reason I chose this hotel, but I have to say that it is unbeatable, just across the square from the train station and right downtown.

8/10

Excellent

21 Jul 2026

Caroline

Det var ett bra hotell, vi stannade en natt. Trevlig personal, bra frukost. Stor lättillgänglig parkering.

Partner

6/10

Pleasant

17 Jul 2026

Patrik

Rent rum, ac:n lät väldigt högt men det var inga problem att byta rum och där var den tystare.
Vi åt ingen frukost på hotellet. Läget var bra för genomresa.

Partner

8/10

Excellent

15 Jul 2026

Maria Riis

Det var et rigtig fint sted, men det var ikke gjort ordentligt rent på værelset. Der var chokoladekrummer på gulvet og et tydeligt mærke på badekarret, hvor forrige gæsters shampoo eller lign. stod. Brusehovedet kunne ikke justeres og gled ned hele tiden. Vi har overnattet der kun en nat og gjorde personalet opmærksomme på problemet ved udtjekning. De har forhåbentlig rettet op på det.

Partner

8/10

Excellent

12 Jul 2026

Nina

Allt var bra, smidig personal, trevligt och rent boende, det var mycket bra parkering, frukosten var liten men räckte till oss.

Friends_and_family Friends

8/10

Excellent

09 Jul 2026

Thomas

Rent, rum och bra parkering

Partner

8/10

Excellent

08 Jul 2026

Christian

Gratis parkering lige bagved hotellet
Rigtig fin morgenmad til en meget acceptabel pris
Venlig personale og præsentabel værelser

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Iben

Godt hotel til prisen. Ligger fint til en nat, når man kører ned gennem Tyskland.

2/10

Poor

06 Jul 2026

Florian

Klimaanlage funktioniert im gesamten Haus nicht wegen Überlastung.
Wir hatten das Hotel nur deswegen gebucht.
Im Zimmer waren es nachts 30 Grad.

Der Rest der Unterkunft ist nix besonderes bzw kann auch nicht überzeugen.

Auf Emails oder Telefonate wird seitens des Managements nicht reagiert.

Keine Erstattung bekommen.

Nie wieder!

Family_with_children

8/10

Excellent

03 Jul 2026

Soren

Personal muy bien y ayudar mucho

Partner

10/10

Exceptional

01 Jul 2026

Verified traveler

Hotel legal. Mas o ar condicionado não deu vazão nos dias quentes. Havia um elevador quebrado.

Self

10/10

Exceptional

30 Jun 2026

Frode

Good and safe parking. Ok breakfast. Looks better on the inside than outside.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

stephen

Good location modern hotel

Partner

2/10

Poor

29 Jun 2026

Steffen

Very disappointing stay. We booked Golden Tulip in Kassel specifically because the hotel advertised air conditioning. Upon arrival, we were told that the air conditioning was not working and were given a fan instead.

The room was 41°C, which made it completely impossible to sleep. We did not sleep at all and left the hotel at 4:45 in the morning to continue our trip.

This was not worth the money at all. A hotel should not advertise air conditioning if it cannot provide it, especially in extreme heat.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Kjersti

Grei parkering, rent rom og hyggelig personell. Frokosten var god og utvalget greit.

Partner

10/10

Exceptional

13 May 2026

DONGMIN

This Hotel located at the convenience place to easy to get the public transport and city.
Also all employees are so nice an Kind.

Friends_and_family Family

8/10

Excellent

10 May 2026

Anders

Free parking, friendly staff

Partner

8/10

Excellent

27 Apr 2026

Anja

Sauberes Zimmer. Nach hinten raus sehr ruhig!! Sehr freundliche Mitarbeiterinnen und Frühstück gut.

Self

8/10

Excellent

26 Apr 2026

Alexandra

The hotel is very central but it's not in the best location. Overlooking the main train station, it's on a busy road with not the best views. Regardless of that, I found the staff very pleasant, the room spacious and clean and the overall experience good. It's more practical than charming but it did the job :)

Family_with_children

10/10

Exceptional

23 Apr 2026

Chalid

Gute Lage, tolles Zimmer

Self

8/10

Excellent

13 Dec 2025

René

Dejligt hotel.
God beliggenhed.
Kedelig morgenmad