Name: Jumeirah Muscat Bay
Address: Saraya Bandar Jissah, Wadi Al Kabeer, Muscat, 117, OM

Jumeirah Muscat Bay

Muscat · Oman

Saraya Bandar Jissah, Wadi Al KabeerView location

75 reviews shown

10/10

Exceptional

06 Jun 2026

Nayim

This was the best hotel I’ve stayed at, the room was clean and excellent, offering luxurious choices like a pillow menu to ensure you had your preference. The staff were friendly and attentive, with the hospitality here being some of the best I have received. The breakfast was really nice, and everything was high quality. The private beach and the adult pool are just top tier.

Partner

10/10

Exceptional

29 May 2026

Shane

Lovely experience from the check in to the check out. Food was of highest standard, Service was outstanding. Gym was very clean and well maintained. House keeping was unbelievably efficient. Beach was an extension to the pool area. Line between adult only and family areas did sometimes get blurred which the hotel were on top of most of the time. Intending to return for sure.

Partner

10/10

Exceptional

12 Feb 2026

Mohammed

Amazing staff, amazing views, amazing location. Was the perfect holiday destination for me and my young family

Leisure Family_with_children

10/10

Exceptional

06 Feb 2026

Megan

Was lovely all over the hotel

10/10

Exceptional

29 Dec 2025

shaheda

Variety
Care with regards to allergens
Staff

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Andrew

All great hotel

10/10

Exceptional

28 Oct 2025

Paresh

Just got back from a 6-day break at Jumeirah Muscat Bay, and I can honestly say I’d definitely go back. The hotel is stunning — beautifully maintained and set in such a peaceful, scenic location. The staff were absolutely amazing: friendly, attentive, and genuinely welcoming throughout our stay.

Breakfast was excellent, with a wide variety of fresh and delicious options every morning. We also had a couples’ spa treatment which was perfect — so professional and relaxing that we both felt incredible afterwards.

A special shout-out to the yoga instructor who taught the Ashtanga yoga sessions on the beach. She was an excellent teacher — so calm, relaxed, and patient. Ending the day with yoga by the sea was truly a highlight of the trip.

The excursions offered by the hotel were also very good, especially the one to the Grand Mosque with Wabar Tours, which was well-organized and insightful. However, the dolphin watching and snorkelling tour was a bit disappointing, particularly in how a minor onboard accident involving a passenger was handled.

If I had to mention one small area for improvement, it would be to have a few more dining options in the evenings, as we sometimes found it difficult to get reservations.

Overall, though, Jumeirah Muscat Bay is a fantastic place to unwind and recharge. We left feeling refreshed and are already looking forward to our next visit.

Leisure Partner

2/10

Poor

24 Oct 2025

kara

For a 5 star hotel I would say it requires an update, it’s also very busy and not enough staff.

10/10

Exceptional

11 Oct 2025

Gaspar

The breakfast buffet was stupidly delicious, the food in the bottom floor restaurant is all flawless.
The pools and beach are always clean and the pool people were very attentive with bringing towels and water.
But in one sentence: the hotel is good but the staff is great!

Leisure

10/10

Exceptional

02 Oct 2025

Stephen

Beautiful views from our balcony. Didn’t want to leave. Everything was truly spectacular. Definitely recommend this hotel.

Partner

2/10

Poor

02 Oct 2025

Leeyman

Foreigners please beware of this hotel! This place is a scam and a serious health hazard. I booked a couple of nights here, and as soon as I entered the room there was a strong smell of oil or gas. Within minutes, I felt nauseous and dizzy. I opened the balcony windows for fresh air, but the odor only got stronger.

When I went to the front desk, the staff pretended they would help but then tried to gaslight me, saying the smell was “from the ocean.” As a frequent traveler, I know what the sea smells like — this was clearly not it. They offered me another room, but the same awful smell was there too. I decided the place would not be a good fit for me because how sick I felt instantly. I got a headache and felt very nauseous.

They said they would refund me and I decided to book another hotel. I have since finished my trip and they refuse to refund me.

This place is honestly a scam. Avoid at all cost.
They also try to get you to put down a deposit that sounds like incidentals but is really trying to force your hand at spending at the hotel further

No guest should have to choose between their health and their hotel stay. If you sort the reviews from lowest to highest, you’ll see that other travelers have reported the same issue before. This is not an isolated incident.

For your own safety, do not stay here. Your health is far more important than risking exposure to oil fumes.

10/10

Exceptional

30 Sep 2025

Mohsin

The stay was absolutely amazing, staff are friendly and attentive. Our cleaner was so nice and went out of their way to make it a special birthday for my husband! I would highly recommend this hotel - the only downside (which is not of the hotel) is that you can only be taken by a Blue taxi which is very expensive 75% more than Otaxi in Oman, they were extremely hostile and rude when you tell them you just want a one way trip I did not like this.

Partner

8/10

Excellent

29 Sep 2025

Sarah

Rooms were clean and spacious, the beach was amazing and the staff were incredible. They did have a very loud party one night that was quite disruptive.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Crystal Alana

This resort was absolutely beautiful! The staff especially WAQAS was amazing, he went above and beyond to get me the right room and had it set up nicely for me. I never felt so at home. The food was delicious. Jumeirah Muscat Bay really stole my heart and I cannot wait to go back! I loved my time there. Also the beach is soooo beautiful, soft sand, clean, warm water, this is a slice of heaven!

Leisure Self

10/10

Exceptional

23 Aug 2025

Nawaf

Swimming pool

Leisure Family

10/10

Exceptional

05 Aug 2025

Christophe

Staff were super attentive and helpful. Thank you to Muriel at Reception, Deepak and Edwin in the Premium Lounge and Rung at the Talise spa. Room was spacious and everything refilled every day. We've stayed at a few 5 star hotels, this is among the best.

Leisure Family

10/10

Exceptional

28 Jul 2025

William

What a place!

Leisure

10/10

Exceptional

26 Jul 2025

Yusuf

Worth a visit

Amazing hotel, everything from check in with Sumnima, Samaher the chefs Abdul latif and the hotel itself, the beach, breakfast, simply amazing, will definitely visit again

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Hassan

Fantastic staff and beautiful views

Leisure Self

10/10

Exceptional

21 Jul 2025

Abdi-basit

Excellent hotel. Only issue would be

10/10

Exceptional

14 Jul 2025

Hamed

Amazing place

Amazing

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Hassan

We had a great time at this hotel! They have thought of everything! The checking to the turndown service and little gifts to the little snacks at the pool throughout the day such as ice cream and lemonade. Everything is so close the pool and beach were amazing and probably the best sea I've swam in! The dining options were limited and we would have preferred more options on the menu! It's also pretty pricey but luxury! Checkout was perfect and Sumnina was great! All the other staff were also super friendly and can't fault the attention to service in restaurants poolside and also room cleaning

Leisure Family_with_children

10/10

Exceptional

21 Jun 2025

Verified traveler

اقامه اكثر من رائعه خدمه ومرفقات نظيفه

Partner

10/10

Exceptional

19 Jun 2025

Victoria

The most beautiful resort, so quiet and kept immaculately clean. The views are breathtaking and the beach is wonderful, would highly recommend.

Leisure Family

10/10

Exceptional

01 Jun 2025

FAROUK

Beautiful country and really nice convenient resort. The staff was Amazing, professional and very helpful!

The only downside is that there was nothing much to do at night in the resort, but other than that if you want a peaceful relaxing place vacation.

The local omani people were really hospitable and lovely!

Will definitely visit again. We recommend the resort and the country!

Leisure Family

10/10

Exceptional

31 May 2025

Bassel Ahmad

Thank you, Jumeirah Muscat Bay, for an unforgettable stay!
Everything was perfect — from the stunning location and beautiful rooms to the exceptional service. Truly a serene escape. Can’t wait to come back!

Leisure Family

10/10

Exceptional

18 May 2025

Martin

Standards stay high

This was my fourth visit. Amazing Team, from check in, housekeeping, breakfast, dinner and beach service all top notch. Everyone works together hand in hand almost like a big family. Very clean and excellent food quality. Will be back in 2 weeks. You can see management are doing their quality checks regularly.

Self

10/10

Exceptional

18 May 2025

Huda

Excellent. Friendly, hospitality, helpful.
Amazing location and view.

Partner

10/10

Exceptional

12 May 2025

Shazia

Perfect

Amazing stay at the Jumeriah Muscat Bay. The hotel itself is new and stunning, the location on the bay is jaw droppingly beautiful but to top it off, the service was exquisite. Good service can make or break a trip for me regardless of how nice the venue is. This hotel prides itself on service, and took great care in ensuring we were well looked after on our stay.

In particular we would like to thank:
Reem at the front desk for her kindness, for the room upgrade, for her care when I needed medical attention.
Ahmed at the conceirge for helping us book our restaurant reservations.
Pradeep and Pankaj at the Peridot for their impeccable manners and service.
Arshemal at the Brezza restaurant for her wonderful service.
Dr. Arselan for taking immediate care of me when I needed medical attention.
Mohamed at the Pool for his professional and kind service.
Vishal for cleaning our room every day.
The quality of the food in the restaurants was wonderful and we enjoyed the breakfasts in particular.
The whole start was perfect and we would go back to visit in a heartbeat.
Thank you Jumeirah Muscat Bay!

Partner

6/10

Pleasant

05 May 2025

Sachin

Beautiful Setting, Disappointing Service

We stayed at the Jumeirah Muscat Bay Hotel for seven days to celebrate our honeymoon.

The hotel is well located, with convenient access to central Muscat and relatively close to the airport. It offers beautiful views of the beach and sea, and we appreciated that the beach was clean and there was always a sunbed available without any hassle.

However, the main downside of our stay was the lack of accommodation for vegetarians. Despite informing the front desk of our strict dietary requirements (we were on a half-board plan), the dinner service did not meet expectations. Staff advised us to simply work around the buffet offerings, which was disappointing and made dining unnecessarily difficult.

In contrast, our previous stay at the Anantara hotel in Oman offered a much higher level of service, particularly when it came to meeting dietary needs. They went above and beyond to ensure we were well taken care of.

Overall, while the setting and facilities at Jumeirah Muscat Bay were pleasant, the service—especially regarding dietary requirements—left much to be desired.

Friends_and_family Family

10/10

Exceptional

07 Apr 2025

Tashan Shamal

Quiet Luxury - we had a fantastic stay at the resort. The service was incredible and the pool area and spa facilities were also top notch. Location wise, it was also perfect and the bay was beautifully calm and well kept.

The room was so spacious and felt well kept and brand new. Small touches throughout the day added to the general feeling of luxury, such as small amenities being given during turn downs or food and drinks being served at the pool and beach throughout the day.

Room for improvement would only be two points - particularly on the comfort of the bed. Being on a babymoon, my wife found the mattress toppers uncomfortable. Food was very good overall however I do think it can be slightly improved to match the high class levels of the resort as a whole.

Nothing of this takes away from the fact that we had an incredible stay and would not hesitate to return to this resort, it was an incredible overall experience.

Leisure Partner

10/10

Exceptional

01 Apr 2025

STEFANO

Best of the best

Partner

10/10

Exceptional

31 Mar 2025

Sukhvinder Singh

We had the most amazing time! The hotel staff are so welcoming and can’t do enough for you. They were so lovely with our daughter. The beach is the best we have experienced whilst staying at a hotel. Beautiful soft white sand and warm water. So relaxing by the pool. Delicious food and refreshing drinks. We really loved our stay and would definitely like to come back!

Leisure Family_with_children

10/10

Exceptional

27 Mar 2025

Zamman Shahraz

Amazing views and perfect room

10/10

Exceptional

07 Mar 2025

Hasnain

Phenomenal hotel - 5 Stars not enough. Great setting, beach, layout, services, food and the service is on another level!

Leisure Partner

10/10

Exceptional

05 Mar 2025

mohammad

Magistic and mesmorizing

For aure qont forget our time here
I would definity come back with the family or friends

A parfect gateaway to relax and chill

Leisure Family_with_children

10/10

Exceptional

27 Feb 2025

mohammad

An amazing gateway from the busy life

Leisure Family

10/10

Exceptional

22 Feb 2025

Yasmin

Amazing property, stunning views and attentive staff

Leisure Family_with_children

10/10

Exceptional

08 Feb 2025

Richard

Staff are helpful. Food is top quality. Beach is beautiful.

Leisure Family

10/10

Exceptional

01 Feb 2025

Shuayb

Our stay was extremely very enjoyable. The quality of the food in all restaurants was excellent. Hotel staff extremely friendly, always smiling and ready to help in any way. Last but not least, the cleanliness was to another level. The whole place was immaculate.

Partner

10/10

Exceptional

31 Jan 2025

Shane

Beautiful hotel. Rooms, beach, pools, facilities are all very stunning.
Beach is superb and great service from the staff.
One downside is the outrageous inflated prices for drink and food. For a 5 star luxury resort the food is pretty basic if I’m being really honest. Onzo bar is great, superb sushi and worth the price.
A beer at £12 (330 Ml) is way OTT

Leisure Self

10/10

Exceptional

12 Jan 2025

Laura

Our second trip to this beautiful hotel didn’t disappoint. The location, rooms, restaurants and staff are second to none. A wonderful place!

Leisure Family

10/10

Exceptional

21 Dec 2024

Najm

World class hotel and service.

Leisure Partner

10/10

Exceptional

14 Dec 2024

Matthew Paul

Leisure Partner

10/10

Exceptional

14 Dec 2024

Alaa

Such a clean luxurious place, would recommend it

Leisure Partner

10/10

Exceptional

08 Dec 2024

Coral Anne

Excellent resort, the food was gorgeous, the staff were super friendly, attentive and helpful, the location was gorgeous.

Leisure Friends

10/10

Exceptional

03 Dec 2024

Sassan

Stunning beach and lovely resort with great service. The restaurants were also great.

Leisure Family

10/10

Exceptional

01 Dec 2024

Hernani Barbosa

My new favourite and so glad I was there. Thank you

Leisure Self

8/10

Excellent

30 Nov 2024

Peter

Recently built luxury hotel in an amazing location

Excellent staff and service, nothing too much trouble, everything in good condition and working well. Beware restaurant and other prices which exclude mandatory add-ons which add 20%+ to the bill. Room service surprisingly good value.

Friends_and_family Family

10/10

Exceptional

30 Nov 2024

Shehla

Beautiful hotel, excellent facilities Very efficient and hospitable staff. Spotless beach.

Leisure Family

10/10

Exceptional

20 Nov 2024

Muhammad

You get Exactly what you see

Excellent resort with all the amenities and services you look for in a 5* hotel. Would highly recommend. Only downside was the bed had a dip in it so it was not as comfortable as it should have been.

Friends_and_family Family

10/10

Exceptional

30 Oct 2024

Sanaa Boutayeb

My family and I loved everything! it was the perfect place to explore Muscat.

Leisure Family

10/10

Exceptional

21 Oct 2024

Jason

Amazing location, excellent accomodation and service.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Laura

Beautiful hotel, wonderful location and extremely good service. The whole stay was a dream!

Leisure Partner

10/10

Exceptional

26 Sep 2024

Gautam

Amazing hotel with amazing service.

Leisure Family_with_children

10/10

Exceptional

17 Aug 2024

Paul

More than 5 star

Stunning hotel and service was exceptional

Self

10/10

Exceptional

16 Aug 2024

Yusuf

Great location and away from the hustle bustle of the city. Private location and the service and staff were amazing.

Leisure Family

10/10

Exceptional

13 Jul 2024

Andre

Amazing Hotel

This hotel is amazing
Staff is wonderful
Food options is great
Rooms are very spacish.

Shisha on a rooftop, night or day was great bonus.

Pool and gulf was amazing for swimming.

Depending on room category, prenuim lounge is a steal. Unlimited drinks!

I can’t stress enough how staff was amazing.
We will be back next year.

Partner

10/10

Exceptional

24 Mar 2024

Olivier

Amazing hotel in an amazing and secluded beach near Muscat. Amenities are excellent, staff brilliant, and the most amazing breakfast you can get. Only regret is that we only stayed there one night.

Leisure Partner

8/10

Excellent

27 Feb 2024

Christian

Nice quiet beach, Nice breakfast and food at Brezza was excellent.
Very noisy resort (doors slamming), could not cast our phone to TV to watch something other than BBC news, numerous issues of miscommunication with laundry and turn down services (eg people turning up to pickup laundry when the request was to drop off our laundry - which happened several times)

Leisure Partner

8/10

Excellent

08 Feb 2024

John

Lovely place, peaceful and quiet. Was very much a captive market though in terms of price for food and drink.

Leisure Partner

10/10

Exceptional

29 Jan 2024

Hiba

This has been one of the most memorable hotel stays we have had in a long time! From the moment we entered until the moment we left we were pampered, taken care of and looked after!
The room was perfect, attention to detail, the gestures left by staff and housekeeping team, the dinner we had, everything was seamless, perfect and just right! The views are to die for! The cleanliness, the breakfast was perfect! The special attention at check in! There is really nothing that was missing! Highly recommend and will surely come back again! Thank you all!

Business_and_leisure Partner

10/10

Exceptional

26 Jan 2024

Maen

It was an amazing stay, loved everything about it. The staff is very polite and friendly, the food is great and the amenities are exceptional. I unfortunately haven’t received any of the VIP access benefits.

Leisure Family

8/10

Excellent

25 Dec 2023

Nausheen

Great hotel to disconnect and be in pure luxury. I really liked the fact that they had a pillow menu(complimentary). You get to choose a pillow that fits you.

One thing I didn't appreciate is the fact that we booked half board and I specifically checked the T&C to see if there are any add on as it was Dec 24th for dinner and only new year was mentioned, when we reached there they told we have to pay extra for the buffer because it is Christmas buffet. I told them and showed the T&C but I still had to payed Xtra. I felt like theyr didn't show integrity there with their own T&C.

Leisure Partner

10/10

Exceptional

04 Dec 2023

Carl B

Stunning property, fantastic staff!

Spent 4 nights at this little slice of heaven on earth. What a superb product from Jumeirah.

Warmth and calm are the main characteristics embodied by every aspect of the space, from the serene interiors to the the incredible staff that are the most hospitable I’ve ever encountered in any hotel, anywhere in the world. Cannot wait to return to this property which in my opinion, is THE must place to stay in Muscat.

Friends_and_family Family

10/10

Exceptional

10 Oct 2023

Harsha Vasanji

Fabulous hotel and service

Leisure Partner

10/10

Exceptional

08 Sep 2023

Mashukul

Fairly new hotel in Muscat Bay. Spotlessly clean and views from the beach are incredible.

From check-in to check-out, the entire experience was pretty much flawless, especially the attentiveness of the staff and duty managers.

Not much else in the immediate vicinity (but other attractions not too far away by car/taxi). Luckily, hotel has many food/restaurant options to suit different tastes/budgets, all excellent.

Overall, one of the best hotels we've stayed in and look forward to staying there again soon.

Leisure Partner

10/10

Exceptional

31 Aug 2023

Jamie

A week of luxury and relaxation.

We have been lucky enough to travel to many places and many 5-star hotels. This place is our favourite. The luxury here is understated - no gold taps or anything like that, just beautifully decorated spaces that show the beach/ sea view off wherever possible, however - it was the staff that made this place special for us. We were travelling with our 13yo son and the service for us was the best we’ve ever experienced. We would like to say that both Akashi and Simran in Peridot as well as Mia in Brezza were excellent and the hotel should be proud of the service they provide. Because of them we will definitely be returning.

Friends_and_family Family

10/10

Exceptional

08 Aug 2023

Naeem

Amazing, brilliant and we were totally spoilt by all the staff. There was never a no to anything. We had an amazing holiday - would definitely come back and stay again. The beach and pool are private and clean. The food is out of this world. Absolutely Brilliant resort - one of the best that I have stayed in !

Leisure Family

8/10

Excellent

05 Jul 2023

Syed

Great property overall. We felt that the Panatomic Suite is misrepresented and the follow up on our query by the management was poor. The so called Panaromic Suite we were given was different to the pics shown on Hotels.com website.

Partner

8/10

Excellent

18 Jun 2023

Michael

Beautiful property and location.
Staff were wonderful.
However choice of food was very limited and vastly over priced for what it was.
Also if you are going to charge $22 for a cocktail you’d better know what you’re doing 🙄

Business Partner

10/10

Exceptional

03 Jun 2023

Irfan

Beautiful setting on a stunning cove. Nice staff. Impressive building but somewhat lacking in finesse and coziness eg Spa. Great choice for a retreat or Muscat staycation for a few days.

Leisure Self

10/10

Exceptional

11 Apr 2023

Ganesh

Fantastic stay

The resort is beautiful. The location is right on the beach and it’s a new property and maintained extremely well. The staff was friendly and helpful especially since we were traveling with our 1yr old. They have some great restaurant choices too and a very nice kids club. Would highly recommend

Friends_and_family Family

10/10

Exceptional

07 Feb 2023

Robert

Pretty much perfect!

A wonderful 3 night stay at a beautiful hotel down the coast from Muscat. The staff were welcoming and extremely attentive throughout our stay. The property was modern, attractive and clean. We received a room upgrade and could not fault the comfort and facilities in the room or the property overall. The food was great, the wine list could perhaps have been a little more extensive. Overall a perfect introduction to our 7 nights in Oman.

Partner

10/10

Exceptional

01 Nov 2022

gabriel

First class hotel. High quality everything. Private bay and beach. Staff is excellent in all aspects. Room design is great, bed is comfortable. Design of hotel is modern, details well thought through.

Leisure Family